# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=315

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 316

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## [Homey Phone App no longer sees my Homey](https://community.homey.app/t/homey-phone-app-no-longer-sees-my-homey/19580)

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**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 3\
**Last updated:** [October 23, 2019, 6:30am UTC](https://community.homey.app/t/homey-phone-app-no-longer-sees-my-homey/19580 "2019-10-23T06:30:16Z")

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My Homey seems to be missing from the app (Android v2.8.1) The app said homey offline retry. Retry failed, so I restarted homey. Same. So I reinstalled the app on my phone… Now it’s saying I don’t have any homeys. …

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## [Ikea trådfri errors](https://community.homey.app/t/ikea-tradfri-errors/19627)

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**Author:** [@Ole\_Kragh](https://community.homey.app/u/Ole_Kragh)\
**Replies:** 1\
**Last updated:** [October 22, 2019, 3:35pm UTC](https://community.homey.app/t/ikea-tradfri-errors/19627 "2019-10-22T15:35:54Z")

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Hi, when I was installing 10 IKEA trådfri bulbs in my hallway, I had some trouble getting the response time down to an acceptable level. In that process I moved the bulbs from Hue to Homey and back. Now I have some “left…

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## [MagicHome Basics](https://community.homey.app/t/magichome-basics/19603)

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**Author:** [@Waele](https://community.homey.app/u/Waele)\
**Replies:** 5\
**Last updated:** [October 22, 2019, 9:04am UTC](https://community.homey.app/t/magichome-basics/19603 "2019-10-22T09:04:34Z")

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Hi everybody, I am using the MagicHome app with MagicHome bulbs and LED stripes without problem. Now I found the Hormey app and I would like to try it. So downloaded it, did reset one of the bulbs but didn’t work. Horme…

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## [White to warm colour pallet in flow](https://community.homey.app/t/white-to-warm-colour-pallet-in-flow/18978)

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**Author:** [@Dondersteen](https://community.homey.app/u/Dondersteen)\
**Replies:** 18\
**Last updated:** [October 21, 2019, 10:15pm UTC](https://community.homey.app/t/white-to-warm-colour-pallet-in-flow/18978 "2019-10-21T22:15:19Z")

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Hi, Can anybody explain why the white to warm colour pallet which is only available when controlling the light bulbs direclt from the device tab (grouped or individual)? It never shows when you try to set the colour thr…

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## [V1.x to V3 firmware update kills Homey?](https://community.homey.app/t/v1-x-to-v3-firmware-update-kills-homey/19510)

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**Author:** [@Honey](https://community.homey.app/u/Honey)\
**Replies:** 11\
**Last updated:** [October 21, 2019, 9:15pm UTC](https://community.homey.app/t/v1-x-to-v3-firmware-update-kills-homey/19510 "2019-10-21T21:15:47Z")

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Hi, I had a v1.x on my Homey. I was pretty happy with my setup but lately it started to misbehave. So I wanted to reset my Homey and upgrade it to a stable V2 (if I am already going through the pain of complete reset). …

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## [IFTTT - How do we create more than one command?](https://community.homey.app/t/ifttt-how-do-we-create-more-than-one-command/19597)

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**Author:** [@vinch100](https://community.homey.app/u/vinch100)\
**Replies:** 5\
**Last updated:** [October 21, 2019, 8:34pm UTC](https://community.homey.app/t/ifttt-how-do-we-create-more-than-one-command/19597 "2019-10-21T20:34:50Z")

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Hello, I just received my Homey a few days ago, switching from domoticz I’ve been happily surprised on how easily I’ve been able to integrate my Somfy and Fibaro devices. Google Home integration is working well for the…

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## [Message popup format](https://community.homey.app/t/message-popup-format/19584)

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**Author:** [@Mauri2905](https://community.homey.app/u/Mauri2905)\
**Replies:** 2\
**Last updated:** [October 21, 2019, 5:24pm UTC](https://community.homey.app/t/message-popup-format/19584 "2019-10-21T17:24:39Z")

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is it possible to format a message popup? like put a end of line. eg: you exit with some windows open: bathroom: false living room: true kitchen: false where I written true or false is the status of contact sensor …

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## [Unfortunately an unknown error has occurred](https://community.homey.app/t/unfortunately-an-unknown-error-has-occurred/2430)

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**Author:** [@calfred](https://community.homey.app/u/calfred)\
**Replies:** 6\
**Last updated:** [October 9, 2018, 3:15pm UTC](https://community.homey.app/t/unfortunately-an-unknown-error-has-occurred/2430 "2018-10-09T15:15:20Z")

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Hi all I am new , pls help My old homey can’t power up ,so I bring for an one to one exchange. I successful set up, but there is 2 homey in my main screen. I rename the new one as homey new. My question is I can’t del…

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## [Heimdall alarm](https://community.homey.app/t/heimdall-alarm/19242)

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**Author:** [@Pilou](https://community.homey.app/u/Pilou)\
**Replies:** 5\
**Last updated:** [October 21, 2019, 10:41am UTC](https://community.homey.app/t/heimdall-alarm/19242 "2019-10-21T10:41:04Z")

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Good evening everybody! I want to simulate a precense when whe are not at home. I want to switch some lights on/off during “x” time when the PIR sensor is armed (not activated!!!) I tried every “flow” option from Heim…

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## [How to trigger a flow on any KAKU button pressed?](https://community.homey.app/t/how-to-trigger-a-flow-on-any-kaku-button-pressed/19434)

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**Author:** [@Kurantje](https://community.homey.app/u/Kurantje)\
**Replies:** 3\
**Last updated:** [October 20, 2019, 11:05am UTC](https://community.homey.app/t/how-to-trigger-a-flow-on-any-kaku-button-pressed/19434 "2019-10-20T11:05:39Z")

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Disclaimer: Homey newbie, learning. Search for answers, did not find it, so reaching out. If the answer is out there please share the link, and tell me how I could have done a better search. Need: Am looking for a flow…

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## [Z-wave problem](https://community.homey.app/t/z-wave-problem/6359)

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**Author:** [@Jampe\_Uppgard](https://community.homey.app/u/Jampe_Uppgard)\
**Replies:** 12\
**Last updated:** [October 20, 2019, 7:53am UTC](https://community.homey.app/t/z-wave-problem/6359 "2019-10-20T07:53:45Z")

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Hey I have a problem removing one of my “unknown nodes”. In developer I can send basic on, off, test frame and heal, everything works, I can see it turn on and off only when I do remove it just says “ZW\_Failed\_Node\_No…

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## [Does the osram plugs measure power?](https://community.homey.app/t/does-the-osram-plugs-measure-power/19489)

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**Author:** [@Snippem](https://community.homey.app/u/Snippem)\
**Replies:** 6\
**Last updated:** [October 19, 2019, 8:53pm UTC](https://community.homey.app/t/does-the-osram-plugs-measure-power/19489 "2019-10-19T20:53:47Z")

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Anybody know this ??

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## [Help with flow That turn the lights on](https://community.homey.app/t/help-with-flow-that-turn-the-lights-on/19500)

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**Author:** [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Replies:** 7\
**Last updated:** [October 19, 2019, 6:16pm UTC](https://community.homey.app/t/help-with-flow-that-turn-the-lights-on/19500 "2019-10-19T18:16:52Z")

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Hello. I just got a problem. I have One flow That turns the lights on when the sun sets in 60min if someone is Home. And i have a flow That turn the lights on when someone comes Home and no one is at Home if its after su…

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## [Homey wiki](https://community.homey.app/t/homey-wiki/1382)

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**Author:** [@HansieNL](https://community.homey.app/u/HansieNL)\
**Replies:** 4\
**Last updated:** [October 19, 2019, 12:14pm UTC](https://community.homey.app/t/homey-wiki/1382 "2019-10-19T12:14:56Z")

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Now there’s a new forum it would be great if we could start a Homey wiki.

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## [Why Aeotec ZW139 won't connect to Homey 7m distance?](https://community.homey.app/t/why-aeotec-zw139-wont-connect-to-homey-7m-distance/19461)

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**Author:** [@Jan\_K](https://community.homey.app/u/Jan_K)\
**Replies:** 2\
**Last updated:** [October 19, 2019, 6:03am UTC](https://community.homey.app/t/why-aeotec-zw139-wont-connect-to-homey-7m-distance/19461 "2019-10-19T06:03:45Z")

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Hello, I have a problem with a relais. When it’s next to Homey it can connect and I can control it. But on its target position, it won’t connect. The distance is only about 7m. For testing I’ve now plugged in a Fibaro …

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## [Disastrous range Aeotec Door Sensor](https://community.homey.app/t/disastrous-range-aeotec-door-sensor/19459)

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**Author:** [@Bisch](https://community.homey.app/u/Bisch)\
**Replies:** 4\
**Last updated:** [October 18, 2019, 9:11pm UTC](https://community.homey.app/t/disastrous-range-aeotec-door-sensor/19459 "2019-10-18T21:11:59Z")

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I got my ZW089-C. I managed to pair it with homey and the Aeotec App. However, the range is horrible. I have to in the same room in my flat and almost every bit of wall already breaks the signal. I already had to place m…

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## [Just bought a homey and it doesn’t even do what I want](https://community.homey.app/t/just-bought-a-homey-and-it-doesn-t-even-do-what-i-want/19455)

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**Author:** [@Glassdome](https://community.homey.app/u/Glassdome)\
**Replies:** 1\
**Last updated:** [October 18, 2019, 3:12pm UTC](https://community.homey.app/t/just-bought-a-homey-and-it-doesn-t-even-do-what-i-want/19455 "2019-10-18T15:12:39Z")

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I have just bought a homey on it being advertised with Alexa and Somfy blind integration. I have programmed the blinds, but not been able to integrate to Alexa to voice control the blinds to open or close. As a result …

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## [Can homey do this?](https://community.homey.app/t/can-homey-do-this/19361)

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**Author:** [@SamB](https://community.homey.app/u/SamB)\
**Replies:** 7\
**Last updated:** [October 18, 2019, 1:09pm UTC](https://community.homey.app/t/can-homey-do-this/19361 "2019-10-18T13:09:38Z")

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So I am thinking of moving from Home Assistant over to homey just for a simpler solution, I know there are others out there that combine these but as its more simplicity I am looking for its not something I want to do. A…

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## [Configure app in browser](https://community.homey.app/t/configure-app-in-browser/19430)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 2\
**Last updated:** [October 18, 2019, 6:35am UTC](https://community.homey.app/t/configure-app-in-browser/19430 "2019-10-18T06:35:07Z")

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Hi. Is there really no way to configure an app in the browser? I was going to install the ical app, but there’s a lot of typing in order to get it to work. Thanks for any help :slight\_smile:

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## [Sensitivity microphone](https://community.homey.app/t/sensitivity-microphone/19413)

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**Author:** [@Hanzel83](https://community.homey.app/u/Hanzel83)\
**Replies:** 0\
**Last updated:** [October 17, 2019, 6:19pm UTC](https://community.homey.app/t/sensitivity-microphone/19413 "2019-10-17T18:19:54Z")

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Hello. Is there a way to change the sensitivity of the microphone. Homey is not always responding on “ok homey”. If I activated the microfoon by flow it respons straight away. Greets Hans

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## [IRobot does not pair?](https://community.homey.app/t/irobot-does-not-pair/19013)

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**Author:** [@fiction74](https://community.homey.app/u/fiction74)\
**Replies:** 1\
**Last updated:** [October 17, 2019, 2:48pm UTC](https://community.homey.app/t/irobot-does-not-pair/19013 "2019-10-17T14:48:08Z")

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Hi there I am a total newbie at homey…I tried to add my iRobot 981 but it just does not seem to work. I added the app and when I ad the device it finds my iRobot fine but then it asks me to pair and that‘s where it ends…

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## [Http request card app is not responding anymore after update to homey2](https://community.homey.app/t/http-request-card-app-is-not-responding-anymore-after-update-to-homey2/10755)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 6\
**Last updated:** [October 17, 2019, 7:08am UTC](https://community.homey.app/t/http-request-card-app-is-not-responding-anymore-after-update-to-homey2/10755 "2019-10-17T07:08:40Z")

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I updated last week my homey to version 2 but i can’t get http request card to work anymore. When i call the url: https://xxxxxxxxxxxxxxxxhomey.athom.com/api/app/com.internet/rob/gaatweg Where xxxxxxxxxxxxxxxx = my h…

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## [How to creat vocal communication wiht my Homey](https://community.homey.app/t/how-to-creat-vocal-communication-wiht-my-homey/19176)

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**Author:** [@swissmade](https://community.homey.app/u/swissmade)\
**Replies:** 5\
**Last updated:** [October 16, 2019, 3:29pm UTC](https://community.homey.app/t/how-to-creat-vocal-communication-wiht-my-homey/19176 "2019-10-16T15:29:02Z")

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Hello, I have already created some flows that are working. I wanted to duplicate a working flow where I want to speak my Homey. How ca I do this? Thanks for your help Regards Laurent

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## [TTS for Sonos](https://community.homey.app/t/tts-for-sonos/18140)

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**Author:** [@Edgar](https://community.homey.app/u/Edgar)\
**Replies:** 2\
**Last updated:** [October 16, 2019, 6:10am UTC](https://community.homey.app/t/tts-for-sonos/18140 "2019-10-16T06:10:42Z")

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Hi, According to Dennie de groot, you need Chromecast on sonos to support his app: https://apps.athom.com/app/com.google.tts But according to this topic, it seems to be possible Is someone be able to make an app fo…

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## [Telldus Z-wave mini socket TZWP-102 problem](https://community.homey.app/t/telldus-z-wave-mini-socket-tzwp-102-problem/4859)

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**Author:** [@Jonas\_Lundgren](https://community.homey.app/u/Jonas_Lundgren)\
**Replies:** 4\
**Last updated:** [October 15, 2019, 7:44pm UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-tzwp-102-problem/4859 "2019-10-15T19:44:22Z")

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Hello everyone I’m a little new to Z-wave and I got stuck when trying to setup two separate sockets of the same model. –Telldus Z-wave mini socket TZWP-102– …and yes, I did try them one at a time… It seems like I can…

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## [Doorbell](https://community.homey.app/t/doorbell/10798)

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**Author:** [@Rwin](https://community.homey.app/u/Rwin)\
**Replies:** 4\
**Last updated:** [October 15, 2019, 3:22pm UTC](https://community.homey.app/t/doorbell/10798 "2019-10-15T15:22:09Z")

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Seen a blog from Athom where they use a cheap doorbell, pick up the signal and register the doorbel. No way i can find the function for doorbel. Where do i start? Add device and than? I can only pick IR, ZigBee or Zwave. …

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## [Popp outdoor switch](https://community.homey.app/t/popp-outdoor-switch/11149)

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**Author:** [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Replies:** 9\
**Last updated:** [October 15, 2019, 12:11pm UTC](https://community.homey.app/t/popp-outdoor-switch/11149 "2019-10-15T12:11:07Z")

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Hi, Does anybody know if this Popp outdoor switch is compatible with Homey? http://manual.zwave.eu/backend/make.php?lang=en&sku=POPE700397 Thanks

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## [Sharing flows/devices to guests](https://community.homey.app/t/sharing-flows-devices-to-guests/19210)

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**Author:** [@Pacho](https://community.homey.app/u/Pacho)\
**Replies:** 7\
**Last updated:** [October 15, 2019, 8:36am UTC](https://community.homey.app/t/sharing-flows-devices-to-guests/19210 "2019-10-15T08:36:53Z")

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As the topic suggests, is there a way to setup like a prefix for your guests? Now my guests registers and get there own homey app, but I dont want them to be able to fiddle around…I would like some kind of app where I s…

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## [Is it in the mean time safe to switch from 1.5 to 2.2 without issues?](https://community.homey.app/t/is-it-in-the-mean-time-safe-to-switch-from-1-5-to-2-2-without-issues/19092)

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**Author:** [@Berend](https://community.homey.app/u/Berend)\
**Replies:** 4\
**Last updated:** [October 14, 2019, 6:45pm UTC](https://community.homey.app/t/is-it-in-the-mean-time-safe-to-switch-from-1-5-to-2-2-without-issues/19092 "2019-10-14T18:45:09Z")

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So my question is in the titel: is it possible to make the switch from firmware 1.5 to 2.2 without disappointments? It is no problem if I need to do some re-configuration on flows etc as long as I am able to get Homey to…

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## [Dim switch for already dimmable LED](https://community.homey.app/t/dim-switch-for-already-dimmable-led/19212)

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**Author:** [@Bisch](https://community.homey.app/u/Bisch)\
**Replies:** 6\
**Last updated:** [October 13, 2019, 7:17pm UTC](https://community.homey.app/t/dim-switch-for-already-dimmable-led/19212 "2019-10-13T19:17:37Z")

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Hi! I have already dimmable LED and non dimmable LED with their relais in the central wall box of my flat. Each set of LED has a transformator on the ceiling. Can I use dimmable light switches for (all) of them? And ye…

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