# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=313 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 314 --- ## [How to connect a Brel curtain motor?](https://community.homey.app/t/how-to-connect-a-brel-curtain-motor/20338)
**Author:** [@Erwin\_DeB](https://community.homey.app/u/Erwin_DeB)\ **Replies:** 6\ **Last updated:** [November 8, 2019, 6:39pm UTC](https://community.homey.app/t/how-to-connect-a-brel-curtain-motor/20338 "2019-11-08T18:39:52Z")
I’m trying to connect my new Brel curtains to homey and it’s getting pretty frustrating. There’s no documentation, no logic and no instruction. On their website Brel just states it’s working with Homey by using their app… --- ## [Homey offline in app (need to press reconnect many times before i get connection)](https://community.homey.app/t/homey-offline-in-app-need-to-press-reconnect-many-times-before-i-get-connection/20402)
**Author:** [@Joel\_A](https://community.homey.app/u/Joel_A)\ **Replies:** 5\ **Last updated:** [November 8, 2019, 6:37pm UTC](https://community.homey.app/t/homey-offline-in-app-need-to-press-reconnect-many-times-before-i-get-connection/20402 "2019-11-08T18:37:43Z")
Hi, I´ve had this problem for a while now, In the app it says Homey is offline, but if you press re-connect eventually you get connected… I have 1 homey at work and 1 at home and its the same with both… This never hap… --- ## [HUE bridge - How to use outside](https://community.homey.app/t/hue-bridge-how-to-use-outside/20400)
**Author:** [@BrunoDu45](https://community.homey.app/u/BrunoDu45)\ **Replies:** 5\ **Last updated:** [November 8, 2019, 6:13pm UTC](https://community.homey.app/t/hue-bridge-how-to-use-outside/20400 "2019-11-08T18:13:35Z")
Hello every one, I would like to use my hue outside the house, to simulate a presence for example :wink: But the app can not connect to my lights, is this normal? If not how can I please? Thanks --- ## [App 3.1.0 and energy](https://community.homey.app/t/app-3-1-0-and-energy/20382)
**Author:** [@Conny\_Ek](https://community.homey.app/u/Conny_Ek)\ **Replies:** 5\ **Last updated:** [November 7, 2019, 9:11pm UTC](https://community.homey.app/t/app-3-1-0-and-energy/20382 "2019-11-07T21:11:41Z")
In my app the type of batteries is not there showing? Has someone some ansver for that? --- ## [Nexa AN-179 missing](https://community.homey.app/t/nexa-an-179-missing/20340)
**Author:** [@Neogen](https://community.homey.app/u/Neogen)\ **Replies:** 4\ **Last updated:** [November 7, 2019, 10:21am UTC](https://community.homey.app/t/nexa-an-179-missing/20340 "2019-11-07T10:21:26Z")
Hello, May I ask why this modell (z-wave plus) doesnt show in the selection of devices beneath the Nexa product list in app? I just purchased Homey and going for alltogether z-wave plus. Or is it meant I check what the… --- ## [Set Hue lamp to color/brightness/hue/temp using variable](https://community.homey.app/t/set-hue-lamp-to-color-brightness-hue-temp-using-variable/20353)
**Author:** [@Y\_D](https://community.homey.app/u/Y_D)\ **Replies:** 1\ **Last updated:** [November 7, 2019, 9:40am UTC](https://community.homey.app/t/set-hue-lamp-to-color-brightness-hue-temp-using-variable/20353 "2019-11-07T09:40:34Z")
Hi all, I’m looking into saving the current values from my HUE (directly linked to Homey) lamps in to a variable and use this at a later stage. Why? When my alarm kicks in I want all lamps to go to blinking red, when t… --- ## [Zone activity not registered even though motion detected](https://community.homey.app/t/zone-activity-not-registered-even-though-motion-detected/20331)
**Author:** [@AVP](https://community.homey.app/u/AVP)\ **Replies:** 0\ **Last updated:** [November 6, 2019, 6:47pm UTC](https://community.homey.app/t/zone-activity-not-registered-even-though-motion-detected/20331 "2019-11-06T18:47:53Z")
Hi there I have discover what I think must be a fault in the zone activity handling. In my hallway zone I have a sub zone, called ‘motion sensors’ in which I have my two motion sensors (hue) turning on the lights. What… --- ## [All qubino devices fails after FW 3.0](https://community.homey.app/t/all-qubino-devices-fails-after-fw-3-0/19975)
**Author:** [@Agerstrom](https://community.homey.app/u/Agerstrom)\ **Replies:** 18\ **Last updated:** [November 6, 2019, 4:49pm UTC](https://community.homey.app/t/all-qubino-devices-fails-after-fw-3-0/19975 "2019-11-06T16:49:45Z")
After upgrading my homey pro today to version 3.0, all qubino devices has stopped working. All other devices works fine. I tried installing the beta app for qubino but no change. Also tried rebooting 5 Times. The dev… --- ## [Smartthings Power Outlets?](https://community.homey.app/t/smartthings-power-outlets/10184)
**Author:** [@Murdo\_Macleod](https://community.homey.app/u/Murdo_Macleod)\ **Replies:** 7\ **Last updated:** [November 6, 2019, 11:40am UTC](https://community.homey.app/t/smartthings-power-outlets/10184 "2019-11-06T11:40:03Z")
Hi, I tried a search with no results so I thought I’d ask. I am currently using Smartthings which I find ok but not really as ‘complete’ as it was made out to be, so I’m thinking about transferring over to Homey however … --- ## [Z-Wave Roller Shutter slats support](https://community.homey.app/t/z-wave-roller-shutter-slats-support/20311)
**Author:** [@Osorkon](https://community.homey.app/u/Osorkon)\ **Replies:** 0\ **Last updated:** [November 6, 2019, 10:31am UTC](https://community.homey.app/t/z-wave-roller-shutter-slats-support/20311 "2019-11-06T10:31:11Z")
Which Z-Wave Roller Shutter support the slats adjustment, that also works with Homey? Thanks in advance. --- ## [PRESENCE based on hue motion sensor](https://community.homey.app/t/presence-based-on-hue-motion-sensor/20286)
**Author:** [@Nils\_Kirkove](https://community.homey.app/u/Nils_Kirkove)\ **Replies:** 2\ **Last updated:** [November 6, 2019, 7:24am UTC](https://community.homey.app/t/presence-based-on-hue-motion-sensor/20286 "2019-11-06T07:24:37Z")
Hello Homey’s :grin: Since the API of Nest thermostat is not open to the world anymore. The most important function is gone… Home or away state without the use of the phone… In a lot of flows i use the “and” tag row t… --- ## [Timed shut off if a device is off](https://community.homey.app/t/timed-shut-off-if-a-device-is-off/19753)
**Author:** [@ethion](https://community.homey.app/u/ethion)\ **Replies:** 5\ **Last updated:** [November 5, 2019, 5:47am UTC](https://community.homey.app/t/timed-shut-off-if-a-device-is-off/19753 "2019-11-05T05:47:44Z")
Hi! I’m having problem with making a flow work. I want homey to turn off two smart plugs at 22.00, but only if my yamaha amplifier is turned off. Example: I turn off my amplifier at 21.20 and I don’t turn it on for t… --- ## [Homey is unreachable / offline](https://community.homey.app/t/homey-is-unreachable-offline/13406)
**Author:** [@elfrigo](https://community.homey.app/u/elfrigo)\ **Replies:** 8\ **Last updated:** [November 4, 2019, 6:49pm UTC](https://community.homey.app/t/homey-is-unreachable-offline/13406 "2019-11-04T18:49:31Z")
Homey is offline and/or very unresponsive Since the 2.x update I’ve been struggling with an unresponsive Homey. So far I did not find any reason why. I decided to reboot Homey every night hoping for an (ugly) solution… --- ## [Store date and time to variable](https://community.homey.app/t/store-date-and-time-to-variable/20203)
**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\ **Replies:** 7\ **Last updated:** [November 4, 2019, 11:27am UTC](https://community.homey.app/t/store-date-and-time-to-variable/20203 "2019-11-04T11:27:48Z")
Hi all, Is there any way we could store the current date and time to a variable? Both internal homey logic and the better logic app only seem to have boolean, string and number types. I have the Siemens/Bosch washer bu… --- ## [How to send PM?](https://community.homey.app/t/how-to-send-pm/20231)
**Author:** [@norenz](https://community.homey.app/u/norenz)\ **Replies:** 2\ **Last updated:** [November 4, 2019, 11:12am UTC](https://community.homey.app/t/how-to-send-pm/20231 "2019-11-04T11:12:38Z")
Hi. Can someone show how I send PM to another user? --- ## [Incorrect measurement values / W on the new Energy platform?](https://community.homey.app/t/incorrect-measurement-values-w-on-the-new-energy-platform/19985)
**Author:** [@Peter\_W](https://community.homey.app/u/Peter_W)\ **Replies:** 2\ **Last updated:** [November 4, 2019, 5:26am UTC](https://community.homey.app/t/incorrect-measurement-values-w-on-the-new-energy-platform/19985 "2019-11-04T05:26:36Z")
Hello Is it more than I feel that there will be incorrect measurement values / W on the new Energy platform? Runs with both TP-Link’s HS110 and Broadlink’s SP3S-Eu smartplugs and in their own app the measurement value … --- ## [Factory reset everyting - tips?](https://community.homey.app/t/factory-reset-everyting-tips/20214)
**Author:** [@Yoda99](https://community.homey.app/u/Yoda99)\ **Replies:** 3\ **Last updated:** [November 3, 2019, 9:47pm UTC](https://community.homey.app/t/factory-reset-everyting-tips/20214 "2019-11-03T21:47:14Z")
Hi all Homey’s been good the last few years but I need to clean up my flows, i see some weird behavior, nodes being unreachable that were fine before, need to dump some unused apps, etc etc so I am wondering if it would… --- ## [Homey firmware v3.0.0 (exp)](https://community.homey.app/t/homey-firmware-v3-0-0-exp/19278)
**Author:** [@FKey](https://community.homey.app/u/FKey)\ **Replies:** 118\ **Last updated:** [November 3, 2019, 6:41pm UTC](https://community.homey.app/t/homey-firmware-v3-0-0-exp/19278 "2019-11-03T18:41:34Z")
I noticed a new homey firmware release is listed on the firmware page V3.0.0 sounds very promising, but the text only mentions homey energy… Anyone tried it? Is there more than just Energy? (Still waiting with upgrad… --- ## [Vacuum cleaner when leaving house ONCE per day](https://community.homey.app/t/vacuum-cleaner-when-leaving-house-once-per-day/20186)
**Author:** [@Draceus](https://community.homey.app/u/Draceus)\ **Replies:** 2\ **Last updated:** [November 3, 2019, 4:36pm UTC](https://community.homey.app/t/vacuum-cleaner-when-leaving-house-once-per-day/20186 "2019-11-03T16:36:44Z")
So, I want my roborock vacuum to start cleaning once everyone has left the house, this is easy to set up but I also want it so that if it has already vacuumed on that day the vacuum should not be started at all and this … --- ## [Zigbee Issues](https://community.homey.app/t/zigbee-issues/20129)
**Author:** [@Inunekko](https://community.homey.app/u/Inunekko)\ **Replies:** 5\ **Last updated:** [November 3, 2019, 9:49am UTC](https://community.homey.app/t/zigbee-issues/20129 "2019-11-03T09:49:02Z")
Hi, Since a day I have bad Zigbee issues; I noticed that some devices were not working anymore (multible switches, Hue lamps, Trust Lamps, Ikea Lamps, sensors, all Zigbee). I have 29 devices of which are a lot of router… --- ## [Setting awake with Fibaro plugs](https://community.homey.app/t/setting-awake-with-fibaro-plugs/19983)
**Author:** [@moenieseuren](https://community.homey.app/u/moenieseuren)\ **Replies:** 6\ **Last updated:** [November 1, 2019, 8:33am UTC](https://community.homey.app/t/setting-awake-with-fibaro-plugs/19983 "2019-11-01T08:33:48Z")
I use two Fibaro power plugs to measure if the phones of my partner and me are connected to the power outlet next to the bed. The purpose is obvious: setting the sleep state. Setting asleep is no problem, because I know… --- ## [Flow help for state change](https://community.homey.app/t/flow-help-for-state-change/19966)
**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\ **Replies:** 14\ **Last updated:** [November 3, 2019, 3:56am UTC](https://community.homey.app/t/flow-help-for-state-change/19966 "2019-11-03T03:56:14Z")
Hi, I have a (actually several) qubino flush dimmers working as remotes. Recently Athom fixed the support for them so I can actually perform flows when i1 is used with a switch. Now…On Vera I used to have a scene (like… --- ## [Multi-switch?](https://community.homey.app/t/multi-switch/20117)
**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\ **Replies:** 5\ **Last updated:** [November 2, 2019, 9:00pm UTC](https://community.homey.app/t/multi-switch/20117 "2019-11-02T21:00:22Z")
Hi all, In Home-Assistant i had those multi-switch switches which had multiple states. I could for example set them to “On”, “Off” or “Manual”. Ideal for lights or climate when you want to override automation. Is there… --- ## [Aeotec z-wave extender](https://community.homey.app/t/aeotec-z-wave-extender/20150)
**Author:** [@Bart\_W](https://community.homey.app/u/Bart_W)\ **Replies:** 1\ **Last updated:** [November 2, 2019, 7:33pm UTC](https://community.homey.app/t/aeotec-z-wave-extender/20150 "2019-11-02T19:33:08Z")
Hi all, Nu z-wave motion detector on my drive-path is not able to connect to my homey. What is preferably the best wat to extend : a z-wave plugged device or the z-wave extender ? Thx, Bart --- ## [Zone activity and hallway lamp](https://community.homey.app/t/zone-activity-and-hallway-lamp/20148)
**Author:** [@PaN13k](https://community.homey.app/u/PaN13k)\ **Replies:** 2\ **Last updated:** [November 2, 2019, 6:41pm UTC](https://community.homey.app/t/zone-activity-and-hallway-lamp/20148 "2019-11-02T18:41:04Z")
Hi all. I use zone activity in my hallway to switch my hallway lamp on or off. This works great. I also want my hallway lamp to switch on when I open the door or when somebody rings my doorbell. This works great. Howe… --- ## [Transferring data Homey early 2018 to early 2019?](https://community.homey.app/t/transferring-data-homey-early-2018-to-early-2019/8301)
**Author:** [@smartliving](https://community.homey.app/u/smartliving)\ **Replies:** 5\ **Last updated:** [November 2, 2019, 6:00pm UTC](https://community.homey.app/t/transferring-data-homey-early-2018-to-early-2019/8301 "2019-11-02T18:00:53Z")
Hey Just bought me a new Homey 2019 version (it was on sale :P) I already sold my old one, but I want to transfer my flows and devices to my new one. Does anyone know a solution? Both are updated to the latest firmware. --- ## [Buffer an image](https://community.homey.app/t/buffer-an-image/20142)
**Author:** [@Kevin](https://community.homey.app/u/Kevin)\ **Replies:** 0\ **Last updated:** [November 2, 2019, 4:00pm UTC](https://community.homey.app/t/buffer-an-image/20142 "2019-11-02T16:00:09Z")
I would like to take a snapshot, buffer it, then send it if an other condition is reached. Example: take snapshot on linecrossing alarm of camera, then send that image if somebody presses the doorbell or if an alarm cond… --- ## [Just got Homey 3.0.0 but can't see Energy tab](https://community.homey.app/t/just-got-homey-3-0-0-but-cant-see-energy-tab/20104)
**Author:** [@Lombadge](https://community.homey.app/u/Lombadge)\ **Replies:** 7\ **Last updated:** [November 2, 2019, 10:37am UTC](https://community.homey.app/t/just-got-homey-3-0-0-but-cant-see-energy-tab/20104 "2019-11-02T10:37:12Z")
Hi, I received the EDM saying that version 3.0.0 has Homey Energy but I can’t see the tab as expected. Is this a option I can’t find or a virtual device i need to add? Or was the Energy feature dropped from the stable… --- ## [Trouble with update to v3.0.0(Brick :( )](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919)
**Author:** [@Peter\_Sheichenko](https://community.homey.app/u/Peter_Sheichenko)\ **Replies:** 15\ **Last updated:** [November 2, 2019, 10:36am UTC](https://community.homey.app/t/trouble-with-update-to-v3-0-0-brick/19919 "2019-11-02T10:36:41Z")
Hello, I have a trouble after updating the homey. After pressing update the homey ring turn black and thats it. No signs of life at all. I waited about 2 hours, then PTP homey, no changes. For now homey showing only blac… --- ## [Connecting lights that are on two different circuits](https://community.homey.app/t/connecting-lights-that-are-on-two-different-circuits/19997)
**Author:** [@vaderag](https://community.homey.app/u/vaderag)\ **Replies:** 3\ **Last updated:** [November 1, 2019, 7:52am UTC](https://community.homey.app/t/connecting-lights-that-are-on-two-different-circuits/19997 "2019-11-01T07:52:25Z")
I have just had an extension and have two sets of landing lights that are on different switches. The electricians told me they need to be on different switches because they are different circuits and couldn’t find a way… [Previous page](https://community.homey.app/c/questions-help/8.md?page=312) [Next page](https://community.homey.app/c/questions-help/8.md?page=314)