# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=311

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 312

---

## [Blink xt2 support](https://community.homey.app/t/blink-xt2-support/21332)

<div class="topic-metadata">

**Author:** [@Nicola\_Bianchi](https://community.homey.app/u/Nicola_Bianchi)\
**Replies:** 2\
**Last updated:** [November 27, 2019, 9:22pm UTC](https://community.homey.app/t/blink-xt2-support/21332 "2019-11-27T21:22:00Z")

</div>

Hello, I’m considering the purchase of a blink xt2 outdoor camera. Is there a way to implement it in homey? The official app officially support only the indoor models,by what I can read. Thanks everyone for the suppo…

---

## [Store hue from Trådløs bulb in variable, and restore](https://community.homey.app/t/store-hue-from-tradlos-bulb-in-variable-and-restore/21381)

<div class="topic-metadata">

**Author:** [@Arguineguin](https://community.homey.app/u/Arguineguin)\
**Replies:** 2\
**Last updated:** [November 27, 2019, 9:08pm UTC](https://community.homey.app/t/store-hue-from-tradlos-bulb-in-variable-and-restore/21381 "2019-11-27T21:08:19Z")

</div>

Hi all, How do I restore the value of the hue in an Trådløs bulb from a variable? I am trying to use the bulb to switch to red colour for alerting (e.g. doorbell rings), and want the bulb to go back to the previous col…

---

## [Conditional flow](https://community.homey.app/t/conditional-flow/21391)

<div class="topic-metadata">

**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 8\
**Last updated:** [November 27, 2019, 8:46pm UTC](https://community.homey.app/t/conditional-flow/21391 "2019-11-27T20:46:42Z")

</div>

Could someone help me out with the following? In some of my flows I set a variable in order to be able to revert back to previous state. This is meant to be used for temporary states, like the one set by my “Watch TV” f…

---

## [Zipato RFID Tag Reader](https://community.homey.app/t/zipato-rfid-tag-reader/4545)

<div class="topic-metadata">

**Author:** [@SanderD](https://community.homey.app/u/SanderD)\
**Replies:** 26\
**Last updated:** [November 27, 2019, 4:43pm UTC](https://community.homey.app/t/zipato-rfid-tag-reader/4545 "2019-11-27T16:43:48Z")

</div>

Hi, Just received the Zipato Mini RFID Keypad. Now i have to create users and add Tags to this user. Anyone knows how i add nfc tags to a user and use them in a flow? (Mark USER as away/home) Thanks!

---

## [Source of Weather data in Insights](https://community.homey.app/t/source-of-weather-data-in-insights/9247)

<div class="topic-metadata">

**Author:** [@Magnus\_Kvist](https://community.homey.app/u/Magnus_Kvist)\
**Replies:** 2\
**Last updated:** [November 27, 2019, 6:33am UTC](https://community.homey.app/t/source-of-weather-data-in-insights/9247 "2019-11-27T06:33:09Z")

</div>

Hello there! On the Insights page (insights.athom.com) there is available data for weather. Temperature, Humidity and Pressure. Which apparently changes over time for me. Does anyone know where this data originates fro…

---

## [Philio app: How to reset tamper alarm](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921)

<div class="topic-metadata">

**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 4\
**Last updated:** [November 26, 2019, 8:21pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921 "2019-11-26T20:21:40Z")

</div>

I have a PST02-B 3-in-1-sensor where the tamper alarm has gone off. Is there any way to reset this manually? I’ve tried to find a setting for timeout of the tamper alarms, but couldn’t find one.

---

## [Homey apps - where to find them after update of web page?](https://community.homey.app/t/homey-apps-where-to-find-them-after-update-of-web-page/20596)

<div class="topic-metadata">

**Author:** [@Igy](https://community.homey.app/u/Igy)\
**Replies:** 38\
**Last updated:** [November 26, 2019, 9:43am UTC](https://community.homey.app/t/homey-apps-where-to-find-them-after-update-of-web-page/20596 "2019-11-26T09:43:10Z")

</div>

Today I visited apps.athom.com and was surprised by new design. However I cant find apps for installation. Any hint where to look?

---

## [Memory usage: what is "others"?](https://community.homey.app/t/memory-usage-what-is-others/21304)

<div class="topic-metadata">

**Author:** [@RonnyW](https://community.homey.app/u/RonnyW)\
**Replies:** 0\
**Last updated:** [November 25, 2019, 3:33pm UTC](https://community.homey.app/t/memory-usage-what-is-others/21304 "2019-11-25T15:33:42Z")

</div>

Hello, I have always a part in memory usage called “others”. What is hidden behind this topic? Could this be the Homey devices (virtual switch, camera, simple ZigBee-/Z-Wave devices?

---

## [Basics with HomeyScript - device capabilities](https://community.homey.app/t/basics-with-homeyscript-device-capabilities/21297)

<div class="topic-metadata">

**Author:** [@tomees](https://community.homey.app/u/tomees)\
**Replies:** 2\
**Last updated:** [November 25, 2019, 4:56pm UTC](https://community.homey.app/t/basics-with-homeyscript-device-capabilities/21297 "2019-11-25T16:56:59Z")

</div>

Hi, im starting with HomeyScript and right at the beginning have a question. i have this construction let someDevice = await Homey.devices.getDevice({id: 'ed766ab2-21fb-44cf-b9c6-d58bf75bed44'}); why i can’t use some…

---

## [Help for Alexa viessmann and Somfy protec](https://community.homey.app/t/help-for-alexa-viessmann-and-somfy-protec/21296)

<div class="topic-metadata">

**Author:** [@Nicolas\_Ferrario](https://community.homey.app/u/Nicolas_Ferrario)\
**Replies:** 0\
**Last updated:** [November 25, 2019, 2:09pm UTC](https://community.homey.app/t/help-for-alexa-viessmann-and-somfy-protec/21296 "2019-11-25T14:09:36Z")

</div>

Hello Sorry for my english i use the translator I would like to know how to connect my boiler Viessmann my boxing homey having a vitotrol 200 (connect with apps) I am also looking to connect my alarm somfy home (my fo…

---

## [Fibaro Heat Controller HomeKit do they work on Homey?](https://community.homey.app/t/fibaro-heat-controller-homekit-do-they-work-on-homey/21242)

<div class="topic-metadata">

**Author:** [@Moustache](https://community.homey.app/u/Moustache)\
**Replies:** 2\
**Last updated:** [November 24, 2019, 10:33pm UTC](https://community.homey.app/t/fibaro-heat-controller-homekit-do-they-work-on-homey/21242 "2019-11-24T22:33:35Z")

</div>

Hello, I have a couple of Fibaro HC’s for HomeKit, but I’m not satisfied with the way they work on HomeKit. So thinking of migrating the whole thing to Homey. Can any confirm that the Fibaro HC for HomeKit is working o…

---

## [Building a New House - Is Homey a Good Fit?](https://community.homey.app/t/building-a-new-house-is-homey-a-good-fit/14467)

<div class="topic-metadata">

**Author:** [@RoyaL](https://community.homey.app/u/RoyaL)\
**Replies:** 30\
**Last updated:** [November 24, 2019, 9:39pm UTC](https://community.homey.app/t/building-a-new-house-is-homey-a-good-fit/14467 "2019-11-24T21:39:43Z")

</div>

Hi everyone, I am an IT Pro but not so experienced on home automation. Currently have a Echo Dot working as hub, and a couple of osram lights and smart power plugs to create some scenes. But now I am building a new hou…

---

## [Heat Control Fibaro, ATAG, HomeKit](https://community.homey.app/t/heat-control-fibaro-atag-homekit/21197)

<div class="topic-metadata">

**Author:** [@Moustache](https://community.homey.app/u/Moustache)\
**Replies:** 6\
**Last updated:** [November 24, 2019, 4:38pm UTC](https://community.homey.app/t/heat-control-fibaro-atag-homekit/21197 "2019-11-24T16:38:36Z")

</div>

Hi there, I have an ATAG One Zone and 13 Fibaro Heat Controllers HomeKit. I’m not able to configure these according my needs in HomeKit via Apple TV. Can somebody tell me if Homey can do the following: IF fibaro\_knob\_…

---

## [Help diagnosing Energy tab showing phantom power draw from Fibaro FGS-223 device](https://community.homey.app/t/help-diagnosing-energy-tab-showing-phantom-power-draw-from-fibaro-fgs-223-device/21241)

<div class="topic-metadata">

**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 0\
**Last updated:** [November 24, 2019, 2:53pm UTC](https://community.homey.app/t/help-diagnosing-energy-tab-showing-phantom-power-draw-from-fibaro-fgs-223-device/21241 "2019-11-24T14:53:48Z")

</div>

Hi the energy tab is showing a constant draw/load/consumption of 374W from a device connected to S2 of a Fibaro FGS-223 relay (an electric towel rail element), even when the thing is off, whereas according to insights.a…

---

## [Much offline, network error and flows not working](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128)

<div class="topic-metadata">

**Author:** [@BoDam](https://community.homey.app/u/BoDam)\
**Replies:** 2\
**Last updated:** [November 22, 2019, 9:02pm UTC](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128 "2019-11-22T21:02:53Z")

</div>

Hi there, Since a couple of days my homey is a lot ‘offline’ when opening the app. When I then try to start a flow it doesn’t work because of a network error. I can’t couple anymore aqara zigbee devices and switching …

---

## [Homey restarts itself?](https://community.homey.app/t/homey-restarts-itself/2265)

<div class="topic-metadata">

**Author:** [@Mark\_Wittens](https://community.homey.app/u/Mark_Wittens)\
**Replies:** 13\
**Last updated:** [November 22, 2019, 4:06pm UTC](https://community.homey.app/t/homey-restarts-itself/2265 "2019-11-22T16:06:24Z")

</div>

It seems since a few days Homey keeps restarting regularly. Or at least, that what I think since the orange ring is turning and the app is unresponsive while the ring is orange. I tried restarting it manually but this di…

---

## [New Somfy Blinds (Junior RU 30 RTS)](https://community.homey.app/t/new-somfy-blinds-junior-ru-30-rts/20990)

<div class="topic-metadata">

**Author:** [@SamB](https://community.homey.app/u/SamB)\
**Replies:** 1\
**Last updated:** [November 21, 2019, 9:42am UTC](https://community.homey.app/t/new-somfy-blinds-junior-ru-30-rts/20990 "2019-11-21T09:42:00Z")

</div>

I am having some issues with getting my Somfy blinds to work, I put the blind into programming mode and go through the steps and everything responds as it should (get wiggle into programming mode, hit program on the app …

---

## [Virtual button for e.g. Sonos](https://community.homey.app/t/virtual-button-for-e-g-sonos/13498)

<div class="topic-metadata">

**Author:** [@Jaap\_Van\_der\_Beek](https://community.homey.app/u/Jaap_Van_der_Beek)\
**Replies:** 3\
**Last updated:** [November 20, 2019, 3:49pm UTC](https://community.homey.app/t/virtual-button-for-e-g-sonos/13498 "2019-11-20T15:49:14Z")

</div>

Hello, Can somebody help me with the app virtual devices? I want to make a button for sonos that plays a radio stream. The problem is: how to make a button that excecutes a specific flow? I do not have the following …

---

## [Homey and Rako Lights](https://community.homey.app/t/homey-and-rako-lights/17672)

<div class="topic-metadata">

**Author:** [@Cameron\_Jones](https://community.homey.app/u/Cameron_Jones)\
**Replies:** 11\
**Last updated:** [November 19, 2019, 10:27pm UTC](https://community.homey.app/t/homey-and-rako-lights/17672 "2019-11-19T22:27:57Z")

</div>

Hi there, I’m about to embark of a fairly significant home renovation and I’m looking get into home automation. After a few months of research I fell like I’m just scratching the surface… However it seems like the right …

---

## [Text-to-speech in different language](https://community.homey.app/t/text-to-speech-in-different-language/20944)

<div class="topic-metadata">

**Author:** [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\
**Replies:** 2\
**Last updated:** [November 19, 2019, 8:28am UTC](https://community.homey.app/t/text-to-speech-in-different-language/20944 "2019-11-19T08:28:24Z")

</div>

Hi, is there a way to make Homey say something in different language? I don’t mind having Homey in English, but when it comes to the voice, I’d prefer hearing words in my native language (Polish) - especially because my …

---

## [Ikea Trådfri uttag power measurement](https://community.homey.app/t/ikea-tradfri-uttag-power-measurement/20930)

<div class="topic-metadata">

**Author:** [@Biffen](https://community.homey.app/u/Biffen)\
**Replies:** 3\
**Last updated:** [November 18, 2019, 7:30pm UTC](https://community.homey.app/t/ikea-tradfri-uttag-power-measurement/20930 "2019-11-18T19:30:10Z")

</div>

Hi, Will Ikea Trådfri Uttag, the power plug from Ikea, be showing power consumption with the new power feature of Homey 3.0? Cheers, /Biff

---

## [F.lux for all my lights inside](https://community.homey.app/t/f-lux-for-all-my-lights-inside/20931)

<div class="topic-metadata">

**Author:** [@Biffen](https://community.homey.app/u/Biffen)\
**Replies:** 3\
**Last updated:** [November 18, 2019, 5:29pm UTC](https://community.homey.app/t/f-lux-for-all-my-lights-inside/20931 "2019-11-18T17:29:15Z")

</div>

Hey! There is a program that you can install on your computer to remove all the blue light from your screen in the evening. The reason for doing that would be to feel more chill in the evening. And for the morning you w…

---

## [Somfy screens with Enphase solarpanels](https://community.homey.app/t/somfy-screens-with-enphase-solarpanels/20900)

<div class="topic-metadata">

**Author:** [@Daniel\_Wassink](https://community.homey.app/u/Daniel_Wassink)\
**Replies:** 3\
**Last updated:** [November 18, 2019, 4:00pm UTC](https://community.homey.app/t/somfy-screens-with-enphase-solarpanels/20900 "2019-11-18T16:00:36Z")

</div>

I have recently had Enphase solar panels on my roof. Now I also have some Somfy shutters which I operated through sunlight. I have the following flow: As: The current production has changed And: Electricity produc…

---

## [\[Solved\] \[red ring\] I got red ring after update homey today](https://community.homey.app/t/solved-red-ring-i-got-red-ring-after-update-homey-today/20058)

<div class="topic-metadata">

**Author:** [@Khuong\_Tran](https://community.homey.app/u/Khuong_Tran)\
**Replies:** 25\
**Last updated:** [November 18, 2019, 2:45pm UTC](https://community.homey.app/t/solved-red-ring-i-got-red-ring-after-update-homey-today/20058 "2019-11-18T14:45:23Z")

</div>

Anyone can help to solve my homey, it was display red ring after update today. PTP had no affect. Power supply in good condition. Solution: Step1: Put the Homey on Factory Reset mode. Step2: Using a laptop, browser, t…

---

## [Homey App 3.10 instability](https://community.homey.app/t/homey-app-3-10-instability/20866)

<div class="topic-metadata">

**Author:** [@willumpie](https://community.homey.app/u/willumpie)\
**Replies:** 8\
**Last updated:** [November 18, 2019, 7:18am UTC](https://community.homey.app/t/homey-app-3-10-instability/20866 "2019-11-18T07:18:07Z")

</div>

Hi all, I’m experiencing app instability On iOS 13 when the app (3.1.0.429) lost focus it does not work any more, a force close is required to get it to work again network request fail settings can’t be accesed failu…

---

## [Firmware 3.1.0 question](https://community.homey.app/t/firmware-3-1-0-question/20603)

<div class="topic-metadata">

**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 10\
**Last updated:** [November 17, 2019, 9:37pm UTC](https://community.homey.app/t/firmware-3-1-0-question/20603 "2019-11-17T21:37:22Z")

</div>

What does “\[Z-Wave\] Newly added devices show more firmware information” entail? Is it possible to see this for devices already added? If not, why? Is it possible to see what the z-wave device identifies as? In Vera’s b…

---

## [Everspring app problem](https://community.homey.app/t/everspring-app-problem/20652)

<div class="topic-metadata">

**Author:** [@Bjorn\_E](https://community.homey.app/u/Bjorn_E)\
**Replies:** 4\
**Last updated:** [November 17, 2019, 8:57pm UTC](https://community.homey.app/t/everspring-app-problem/20652 "2019-11-17T20:57:28Z")

</div>

Getting the following error when trying to add the Everspring app: \[ { “keyword”: “type”, “dataPath”: “.drivers\[8\].zwave.defaultConfiguration\[0\].id”, “schemaPath”: “#/properties/defaultConfiguration/items/properties/id/…

---

## [How to disable timeline for guest users](https://community.homey.app/t/how-to-disable-timeline-for-guest-users/20890)

<div class="topic-metadata">

**Author:** [@RMA68](https://community.homey.app/u/RMA68)\
**Replies:** 1\
**Last updated:** [November 17, 2019, 6:47pm UTC](https://community.homey.app/t/how-to-disable-timeline-for-guest-users/20890 "2019-11-17T18:47:04Z")

</div>

I have some guest but I don’t want them to see the timeline (tijdslijn). is it possible to disable the timeline for guests. Guests by default don’t need to see reporting/notifications. Any idea how I can disable this?

---

## [Paulmann Nova plus lights](https://community.homey.app/t/paulmann-nova-plus-lights/20872)

<div class="topic-metadata">

**Author:** [@Failsman](https://community.homey.app/u/Failsman)\
**Replies:** 1\
**Last updated:** [November 17, 2019, 2:22pm UTC](https://community.homey.app/t/paulmann-nova-plus-lights/20872 "2019-11-17T14:22:22Z")

</div>

Hello everybody I just bought a homey pro box to control the lights in my living room. I’ve some Paulmann Nova plus on Zigbee protocol. But ther’s no app in homey ton control them. Anybody can help me and tell me how …

---

## [Aqara sensor](https://community.homey.app/t/aqara-sensor/20873)

<div class="topic-metadata">

**Author:** [@Fabrizio\_84](https://community.homey.app/u/Fabrizio_84)\
**Replies:** 1\
**Last updated:** [November 17, 2019, 2:19pm UTC](https://community.homey.app/t/aqara-sensor/20873 "2019-11-17T14:19:15Z")

</div>

Good evening to all, I would like to know if Aqara products are compatible with Homey. type door sensor or temperature and humidity sensor. they are directly compatible or the hub is needed. Thanks

[Previous page](https://community.homey.app/c/questions-help/8.md?page=310)

[Next page](https://community.homey.app/c/questions-help/8.md?page=312)
