# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=308

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 309

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## [Tradfri gateway niet te koppelen](https://community.homey.app/t/tradfri-gateway-niet-te-koppelen/23056)

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**Author:** [@220V](https://community.homey.app/u/220V)\
**Replies:** 0\
**Last updated:** [December 24, 2019, 3:51pm UTC](https://community.homey.app/t/tradfri-gateway-niet-te-koppelen/23056 "2019-12-24T15:51:04Z")

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Hallo, na wat ruzie met tradfri zaken besloten de app tradfri gateway te verwijderen en opnieuw te installeren. Echter na een reboot van homey en een fabrieksherstel van de hub is hij niet meer met homey te koppelen. IP …

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## [Google Home App connecting gives Bad gateway](https://community.homey.app/t/google-home-app-connecting-gives-bad-gateway/22469)

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**Author:** [@Illoe](https://community.homey.app/u/Illoe)\
**Replies:** 1\
**Last updated:** [December 24, 2019, 3:24pm UTC](https://community.homey.app/t/google-home-app-connecting-gives-bad-gateway/22469 "2019-12-24T15:24:57Z")

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Hi all, I’ve just bought a Homey and want to connect it to Google Home. Inside the Google Home App I’ve selected the Homey Service I’ve selected my Homey Account. After clicking my account I get a 502 Bad Gateway ngin…

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## [Help needed: Triggering flows when changing a variable to a certain value doesn't work like it should](https://community.homey.app/t/help-needed-triggering-flows-when-changing-a-variable-to-a-certain-value-doesnt-work-like-it-should/22726)

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**Author:** [@Keverjeroen](https://community.homey.app/u/Keverjeroen)\
**Replies:** 11\
**Last updated:** [December 24, 2019, 1:50pm UTC](https://community.homey.app/t/help-needed-triggering-flows-when-changing-a-variable-to-a-certain-value-doesnt-work-like-it-should/22726 "2019-12-24T13:50:01Z")

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Hi, I have some flow that should trigger when a variable (default build in logic) change to a certain value. I have around 10 flows, that all wait for the same variable to change: variable ‘homemode’. The first flow sho…

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## [Homey compatibilty with Somfy home alarm](https://community.homey.app/t/homey-compatibilty-with-somfy-home-alarm/22940)

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**Author:** [@Cedric\_Seifried](https://community.homey.app/u/Cedric_Seifried)\
**Replies:** 5\
**Last updated:** [December 24, 2019, 10:14am UTC](https://community.homey.app/t/homey-compatibilty-with-somfy-home-alarm/22940 "2019-12-24T10:14:09Z")

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Hello, I would like to know of it is possible to connect somfy home alarm with the box Homey ? If not I will buy the TaHoma box … not my first choice … Or do you have another alarm to propose ? Thanks Cédric

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## [(No?) Problems connecting Homey to cloud](https://community.homey.app/t/no-problems-connecting-homey-to-cloud/22966)

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**Author:** [@PeterPeters](https://community.homey.app/u/PeterPeters)\
**Replies:** 1\
**Last updated:** [December 24, 2019, 8:14am UTC](https://community.homey.app/t/no-problems-connecting-homey-to-cloud/22966 "2019-12-24T08:14:49Z")

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flow.homey.app keeps telling me my Homey is offline. When I try to install an app, my homey LED ring turns blue like it is installing an app. But after a certain time, I either get timeout or network request failed erro…

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## [Neo Coolcam 2.1.1 and 2.1.2](https://community.homey.app/t/neo-coolcam-2-1-1-and-2-1-2/22312)

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**Author:** [@Gamcon](https://community.homey.app/u/Gamcon)\
**Replies:** 8\
**Last updated:** [December 24, 2019, 6:36am UTC](https://community.homey.app/t/neo-coolcam-2-1-1-and-2-1-2/22312 "2019-12-24T06:36:18Z")

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Need some help. I updated the latest version, my coolcam switch cannot be control anymore. It keep running in circle and circle. I am also unable to repair or delete the switch. Pls help. Thanks.

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## [Neo Coolcam Plug Z-Wave COMMAND\_CLASS\_SECURITY](https://community.homey.app/t/neo-coolcam-plug-z-wave-command-class-security/22194)

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**Author:** [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\
**Replies:** 2\
**Last updated:** [December 23, 2019, 7:10pm UTC](https://community.homey.app/t/neo-coolcam-plug-z-wave-command-class-security/22194 "2019-12-23T19:10:16Z")

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Hi, I have two brand new Neo Coolcam Z-Wave Plugs. I experience periodic “hangs” - they stop responding neither to command nor to physical button press. The only thing I can do is to disconnect them from electricity, and…

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## [Dim light over a periode of time](https://community.homey.app/t/dim-light-over-a-periode-of-time/19054)

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**Author:** [@Alex\_Bo](https://community.homey.app/u/Alex_Bo)\
**Replies:** 29\
**Last updated:** [December 23, 2019, 6:26pm UTC](https://community.homey.app/t/dim-light-over-a-periode-of-time/19054 "2019-12-23T18:26:30Z")

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Hello, Is there simple or more direct way to gradualy set a light intencity from 0 to 100 over 10mn for exemple?? thanks a lot :slight\_smile:

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## [How to link Relicus zigbee switch to homey](https://community.homey.app/t/how-to-link-relicus-zigbee-switch-to-homey/22991)

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**Author:** [@Maarten\_Spit](https://community.homey.app/u/Maarten_Spit)\
**Replies:** 1\
**Last updated:** [December 23, 2019, 12:57pm UTC](https://community.homey.app/t/how-to-link-relicus-zigbee-switch-to-homey/22991 "2019-12-23T12:57:51Z")

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Hello, I bougt the Relicus GRS\_77-05502 zigbee wall switch. How to pair this with homey. Homey doesn’t know the brand Relicus. With kind regards, Maarten

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## [Browsing all apps on appstore](https://community.homey.app/t/browsing-all-apps-on-appstore/22638)

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**Author:** [@Peter\_Bjorklund](https://community.homey.app/u/Peter_Bjorklund)\
**Replies:** 4\
**Last updated:** [December 22, 2019, 8:24pm UTC](https://community.homey.app/t/browsing-all-apps-on-appstore/22638 "2019-12-22T20:24:55Z")

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Howe can i browse all apps on app store?

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## [Backups on the way?](https://community.homey.app/t/backups-on-the-way/18126)

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**Author:** [@Luke\_Fairbank](https://community.homey.app/u/Luke_Fairbank)\
**Replies:** 29\
**Last updated:** [December 22, 2019, 1:01pm UTC](https://community.homey.app/t/backups-on-the-way/18126 "2019-12-22T13:01:48Z")

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My firewall pointed this out to me this morning

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## [Volet profalux compatible homey](https://community.homey.app/t/volet-profalux-compatible-homey/22927)

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**Author:** [@Adishatz40](https://community.homey.app/u/Adishatz40)\
**Replies:** 1\
**Last updated:** [December 22, 2019, 10:05am UTC](https://community.homey.app/t/volet-profalux-compatible-homey/22927 "2019-12-22T10:05:46Z")

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Bonjour, Je possède actuellement des volets de la marque PROFALUX avec télécommande radio utilisant le protocole ZIGBEE. Je voudrais savoir si j’achète la box HOMEY est ce qu’elle pilotera directement les volets ? Que d…

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## [Homey tab flow gives an error](https://community.homey.app/t/homey-tab-flow-gives-an-error/22833)

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**Author:** [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Replies:** 10\
**Last updated:** [December 21, 2019, 7:02pm UTC](https://community.homey.app/t/homey-tab-flow-gives-an-error/22833 "2019-12-21T19:02:57Z")

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I have off today this message. Restarting does not help. Checked Homey status but everything is online. :open\_mouth: I did retry​:ok\_hand: Did a PTP, after a switched Homey on a loud noice busted my ears. Replaced t…

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## [Homey heeft gele gevulde rondjes in de iphone app](https://community.homey.app/t/homey-heeft-gele-gevulde-rondjes-in-de-iphone-app/22899)

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**Author:** [@Henk\_Levels](https://community.homey.app/u/Henk_Levels)\
**Replies:** 6\
**Last updated:** [December 21, 2019, 4:27pm UTC](https://community.homey.app/t/homey-heeft-gele-gevulde-rondjes-in-de-iphone-app/22899 "2019-12-21T16:27:08Z")

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Beste, in de Homey app op mijn iphone zie ik bij de apparaten gele rondjes staan Homey werkt al jaren, doch deze fout heb ik nog nooit gezien. Homey is geupdate naar de laatste versie. Resetten door de spanning van H…

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## [Aqara door sensor integration in Alexa](https://community.homey.app/t/aqara-door-sensor-integration-in-alexa/22773)

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**Author:** [@Stefan\_Oskar](https://community.homey.app/u/Stefan_Oskar)\
**Replies:** 4\
**Last updated:** [December 20, 2019, 6:23pm UTC](https://community.homey.app/t/aqara-door-sensor-integration-in-alexa/22773 "2019-12-20T18:23:19Z")

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Hi all, I have an aqara door sensor. Unluckily Amazon does not recognize it. I would like that Amazon echo plays music when I close the door Is there any possibility to make this work? Kind regards Stefan

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## [Hide device](https://community.homey.app/t/hide-device/22836)

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**Author:** [@Michael\_Heuer](https://community.homey.app/u/Michael_Heuer)\
**Replies:** 2\
**Last updated:** [December 20, 2019, 2:06pm UTC](https://community.homey.app/t/hide-device/22836 "2019-12-20T14:06:26Z")

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Hello everybody, I am new here, and I would like to hide some devices on the homey app. For example, I have added 6 hue spot light, and create a light group to control all these lights. In the app, I would like to not …

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## [Homey Flow on the web not working?](https://community.homey.app/t/homey-flow-on-the-web-not-working/21930)

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**Author:** [@Pinnacle](https://community.homey.app/u/Pinnacle)\
**Replies:** 12\
**Last updated:** [December 20, 2019, 11:33am UTC](https://community.homey.app/t/homey-flow-on-the-web-not-working/21930 "2019-12-20T11:33:23Z")

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I have not been able to access flow.homey.app for days, is it just me or?

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## [Philio Pan08 & Funkmotor Selve](https://community.homey.app/t/philio-pan08-funkmotor-selve/20922)

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**Author:** [@HotelTango](https://community.homey.app/u/HotelTango)\
**Replies:** 1\
**Last updated:** [December 19, 2019, 4:30pm UTC](https://community.homey.app/t/philio-pan08-funkmotor-selve/20922 "2019-12-19T16:30:12Z")

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Hallo an alle! Ich habe ein technisches Thema, das mich seit zwei Tagen beschäftigt: Ich habe einen PORTOS-Delux-R Motor (baugleich mit Selve Funkmotor), den ich gerne mit einem Philio Pan08 steuern würde, die Endlagen…

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## [Please help a new user of Homey](https://community.homey.app/t/please-help-a-new-user-of-homey/22780)

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**Author:** [@Rosu\_Nicolae](https://community.homey.app/u/Rosu_Nicolae)\
**Replies:** 5\
**Last updated:** [December 19, 2019, 11:06am UTC](https://community.homey.app/t/please-help-a-new-user-of-homey/22780 "2019-12-19T11:06:56Z")

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Hi all, i know there are several threads on this but I never make it work. I would like to have a Philio Slim Multi-sensor (PST02-A 4:1) associate with a FIBARO Dimmer 2. How does this work ? Where do I add / amend th…

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## [Ring icm MFA](https://community.homey.app/t/ring-icm-mfa/22763)

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**Author:** [@Hannes85](https://community.homey.app/u/Hannes85)\
**Replies:** 0\
**Last updated:** [December 19, 2019, 3:28am UTC](https://community.homey.app/t/ring-icm-mfa/22763 "2019-12-19T03:28:36Z")

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Hi All, Quick question; whenever I have MFA enabled for my Ring account Homey loses connection every X days (starts to send out phone MFA’s like crazy) and I need to disable MFA, add it back to Homey and then enable MFA…

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## [Problem with Qubino after Update](https://community.homey.app/t/problem-with-qubino-after-update/20360)

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**Author:** [@Burgerking1975](https://community.homey.app/u/Burgerking1975)\
**Replies:** 9\
**Last updated:** [December 18, 2019, 3:17pm UTC](https://community.homey.app/t/problem-with-qubino-after-update/20360 "2019-12-18T15:17:42Z")

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Yesterday I received latest updatet for Homey and Qubino-App. After that I had to install all Flush Shutter (ZMNHCD) again. Now Problem is, it´s not possible to open shutter just for a part. Just open or close. How can…

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## [How to group 2 MCO switches?](https://community.homey.app/t/how-to-group-2-mco-switches/22137)

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**Author:** [@bernards](https://community.homey.app/u/bernards)\
**Replies:** 3\
**Last updated:** [December 18, 2019, 3:08pm UTC](https://community.homey.app/t/how-to-group-2-mco-switches/22137 "2019-12-18T15:08:03Z")

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I have 2 MCO Home 4 Button switches I’ll like to control the same loads. How do I do the settings?

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## [Virtual sensor for zone control?](https://community.homey.app/t/virtual-sensor-for-zone-control/22695)

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**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\
**Replies:** 2\
**Last updated:** [December 18, 2019, 2:58pm UTC](https://community.homey.app/t/virtual-sensor-for-zone-control/22695 "2019-12-18T14:58:18Z")

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Hi, I’m using zones and i love it, it’s working great. But i still have one unsolved issue, and i’m unable to figure it out by myself. I have a desktop PC in a zone called “Studeerkamer”. I want to make sure that when …

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## [Power Plug Help](https://community.homey.app/t/power-plug-help/22675)

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**Author:** [@Jort\_Van\_der\_molen](https://community.homey.app/u/Jort_Van_der_molen)\
**Replies:** 6\
**Last updated:** [December 17, 2019, 7:09pm UTC](https://community.homey.app/t/power-plug-help/22675 "2019-12-17T19:09:58Z")

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Hallo there i am strugling with a flow. I have a innr powerplug in my bedroom that measures energy. What do I want, I want if I put a stekker in the powerplug than shut down my house. When I take it out start up my hou…

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## [Fibaro dimmer 2 doesn't dim all leds equally](https://community.homey.app/t/fibaro-dimmer-2-doesnt-dim-all-leds-equally/22646)

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**Author:** [@Nick\_Klomp](https://community.homey.app/u/Nick_Klomp)\
**Replies:** 2\
**Last updated:** [December 17, 2019, 8:58am UTC](https://community.homey.app/t/fibaro-dimmer-2-doesnt-dim-all-leds-equally/22646 "2019-12-17T08:58:31Z")

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Hi all, I got 8 led light bulbs in 4 boxes connected in a serie behind a 220v to 12v Transformator. Leds (osram parathom g53) are controlled using a Fibaro dimmer 2 in a 3 wire configuration. When I dim the leds below 2…

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## [Weather source](https://community.homey.app/t/weather-source/22659)

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**Author:** [@sebyldino](https://community.homey.app/u/sebyldino)\
**Replies:** 0\
**Last updated:** [December 17, 2019, 5:41am UTC](https://community.homey.app/t/weather-source/22659 "2019-12-17T05:41:16Z")

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Is it possible to change the weather source has Homey uses? Because it’s rarely matching with the real weather, and it would be better to have a weather forecast for the next day. Is it also possible to customized the d…

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## [Open garage door with neo coolcam keyfob](https://community.homey.app/t/open-garage-door-with-neo-coolcam-keyfob/22643)

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**Author:** [@Leike\_Lodiers](https://community.homey.app/u/Leike_Lodiers)\
**Replies:** 0\
**Last updated:** [December 16, 2019, 7:12pm UTC](https://community.homey.app/t/open-garage-door-with-neo-coolcam-keyfob/22643 "2019-12-16T19:12:26Z")

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Hey, i just installed the keyfob on my homey an it works fine. I want o use it for opening my garage door. i made a flow when button 1 is pushed then open relais 2 to activate my garage door. this works perfectly but w…

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## [Connect Homey with HeatIt Z-Dim](https://community.homey.app/t/connect-homey-with-heatit-z-dim/22627)

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**Author:** [@TheStig](https://community.homey.app/u/TheStig)\
**Replies:** 0\
**Last updated:** [December 16, 2019, 2:50pm UTC](https://community.homey.app/t/connect-homey-with-heatit-z-dim/22627 "2019-12-16T14:50:55Z")

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Hi, Tried to connect HeatIt Z-wave dimmers to my Homey. After some difficulties pairing them , I moved the Homey next to each of the dimmers and managed to connect them. However, when repositioning the Homey at its orig…

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## [Qubino shutter: works in dev.athom but not in the app](https://community.homey.app/t/qubino-shutter-works-in-dev-athom-but-not-in-the-app/22625)

<div class="topic-metadata">

**Author:** [@AxelPG](https://community.homey.app/u/AxelPG)\
**Replies:** 0\
**Last updated:** [December 16, 2019, 2:24pm UTC](https://community.homey.app/t/qubino-shutter-works-in-dev-athom-but-not-in-the-app/22625 "2019-12-16T14:24:06Z")

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One of my qubino shutter module was disconnected. After plug in it back, i can see it in https://developer.athom.com/tools/zwave. I healed, tested and sent On or Off without issue. The shutters opens and closes when I d…

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## [Amazon echo spot sync with homey](https://community.homey.app/t/amazon-echo-spot-sync-with-homey/20986)

<div class="topic-metadata">

**Author:** [@Nowhere](https://community.homey.app/u/Nowhere)\
**Replies:** 2\
**Last updated:** [December 16, 2019, 12:20pm UTC](https://community.homey.app/t/amazon-echo-spot-sync-with-homey/20986 "2019-12-16T12:20:41Z")

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Hi there ! I’m totaly noob on homey yet and i tried to sync my old amazon echo spot… and failed. So, as a good noob i followed the steps as mentionned on the dedicated guide: Login in amazon app -\> success Download t…

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