# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=305

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 306

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## [Hue Dimmer Switch - Apparaat niet bedienbaar](https://community.homey.app/t/hue-dimmer-switch-apparaat-niet-bedienbaar/24089)

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**Author:** [@Aat\_Berk](https://community.homey.app/u/Aat_Berk)\
**Replies:** 16\
**Last updated:** [January 17, 2020, 12:30pm UTC](https://community.homey.app/t/hue-dimmer-switch-apparaat-niet-bedienbaar/24089 "2020-01-17T12:30:08Z")

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Hi Ik heb de Hue Dimmer Switch toegevoegd aan Homey. Als ik op de tegel van de Hue Dimmer Switch druk, dan geeft het volgende scherm “Apparaat is niet bedienbaar”. Ik heb geen Hue Bridge. Iemand een idee hoe dit probl…

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## [Red ring after update, after 5 minute running oké?](https://community.homey.app/t/red-ring-after-update-after-5-minute-running-oke/22406)

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**Author:** [@Canedje](https://community.homey.app/u/Canedje)\
**Replies:** 25\
**Last updated:** [January 16, 2020, 6:57pm UTC](https://community.homey.app/t/red-ring-after-update-after-5-minute-running-oke/22406 "2020-01-16T18:57:34Z")

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I just updated homey to the latest version V3.2.1-rc2. It took much longer running the yellow ring. After a couple of minutes the red ring of death appears. I did several PtP waiting longer times and tried an other po…

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## [Neo Coolcam Power plug v2](https://community.homey.app/t/neo-coolcam-power-plug-v2/24415)

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**Author:** [@Geurti](https://community.homey.app/u/Geurti)\
**Replies:** 11\
**Last updated:** [January 16, 2020, 12:10pm UTC](https://community.homey.app/t/neo-coolcam-power-plug-v2/24415 "2020-01-16T12:10:51Z")

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I bought myself a Neo Coolcam power plug to have one more router in the Z-wave network. My NC pir sensors are not working properly due distance from Homey. I have two pir sensors in the attic. The new power plug I moun…

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## [Precense flow for 2](https://community.homey.app/t/precense-flow-for-2/6493)

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**Author:** [@Dave\_Meijer](https://community.homey.app/u/Dave_Meijer)\
**Replies:** 1\
**Last updated:** [January 16, 2020, 11:44am UTC](https://community.homey.app/t/precense-flow-for-2/6493 "2020-01-16T11:44:14Z")

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Hi All, I want to make a presence flow. Is it possible to make a flow with 2 persons in it. So if one is coming home "Homey need to say “Welcome name a” If the other is coming home “Welcome name b” and if both are comin…

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## [Problem activating flow from Qubino flush dimmer](https://community.homey.app/t/problem-activating-flow-from-qubino-flush-dimmer/13035)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 6\
**Last updated:** [January 15, 2020, 8:29pm UTC](https://community.homey.app/t/problem-activating-flow-from-qubino-flush-dimmer/13035 "2020-01-15T20:29:50Z")

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Hi. I have several qubino flush dimmers in my setup that I use as remotes. They don’t have anything connected to their outputs, but when I click on one of the switches it will activate a flow (or scene, as most of them a…

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## [Create flow with input and/or grouping devices](https://community.homey.app/t/create-flow-with-input-and-or-grouping-devices/24488)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 0\
**Last updated:** [January 15, 2020, 8:28pm UTC](https://community.homey.app/t/create-flow-with-input-and-or-grouping-devices/24488 "2020-01-15T20:28:48Z")

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Hi. I have 5 devices (bedroom ceiling lights, each with a Ikea trådfri bulb) that I would like to control as one device. I know I can use the group app, but I’d prefer to make a flow with an input parameter. Is it possi…

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## [Fibaro dimmer 2 vs Yeelight responsiveness](https://community.homey.app/t/fibaro-dimmer-2-vs-yeelight-responsiveness/24484)

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**Author:** [@Hans\_van\_Hengel](https://community.homey.app/u/Hans_van_Hengel)\
**Replies:** 0\
**Last updated:** [January 15, 2020, 7:30pm UTC](https://community.homey.app/t/fibaro-dimmer-2-vs-yeelight-responsiveness/24484 "2020-01-15T19:30:16Z")

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So I know most have discussed this already and that I need to pair my device unsecure. But still, is it supposed to be this slow? I have an all out flow which turns off all of my devices. I have only about 15 now. Almos…

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## [G-Homa smart wall switches](https://community.homey.app/t/g-homa-smart-wall-switches/23921)

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**Author:** [@eschu](https://community.homey.app/u/eschu)\
**Replies:** 3\
**Last updated:** [January 15, 2020, 7:29pm UTC](https://community.homey.app/t/g-homa-smart-wall-switches/23921 "2020-01-15T19:29:06Z")

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Hi all, I am trying to get my existing G-Homa wifi smart wall switches to control from Homey. Currently there is no app for these switches (yet?). Alexa however offers a G-Homa skill, and I can see my switches in Alexa…

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## [Users - Possible to see who turned on the light, or open the door?](https://community.homey.app/t/users-possible-to-see-who-turned-on-the-light-or-open-the-door/24411)

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**Author:** [@tommyhagenes](https://community.homey.app/u/tommyhagenes)\
**Replies:** 15\
**Last updated:** [January 15, 2020, 2:17pm UTC](https://community.homey.app/t/users-possible-to-see-who-turned-on-the-light-or-open-the-door/24411 "2020-01-15T14:17:21Z")

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In Homey i have different users. But can i somehow see who turned on the light or open the door?

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## [No speaker sound from Homey (2019 version, firmware 3.2.0)](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418)

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**Author:** [@AxerD](https://community.homey.app/u/AxerD)\
**Replies:** 4\
**Last updated:** [January 15, 2020, 7:16am UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418 "2020-01-15T07:16:20Z")

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Hello Forum, A lot of great info here - awesome. I have noticed that there is no sound from my Homey. Have used it without so far, but I can see in some posts here that it is supposed to?? If I put in headphones in the…

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## [Heimdall username tags?](https://community.homey.app/t/heimdall-username-tags/24424)

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**Author:** [@Gilje](https://community.homey.app/u/Gilje)\
**Replies:** 3\
**Last updated:** [January 15, 2020, 4:58am UTC](https://community.homey.app/t/heimdall-username-tags/24424 "2020-01-15T04:58:33Z")

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Hi, am using Heimdall and trying to figure out an solution that I will know which user has deactived the alarm system. I would like an option / tag which says which Homey user / or what device, has been used to turn al…

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## [Open weather map](https://community.homey.app/t/open-weather-map/24436)

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**Author:** [@Maaikel\_Van\_De\_Akker](https://community.homey.app/u/Maaikel_Van_De_Akker)\
**Replies:** 3\
**Last updated:** [January 14, 2020, 8:32pm UTC](https://community.homey.app/t/open-weather-map/24436 "2020-01-14T20:32:55Z")

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Wie kan mij vertellen in jip en Janneke taal hoe ik de app Open Weather Map werkend krijg. Ik dacht dat ik alles goed had ingesteld. Maar krijg maar geen waardes binnen. Verkeerde API? Waar vind ik de goeie en hoe voer i…

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## [Heater](https://community.homey.app/t/heater/12060)

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**Author:** [@Dirk\_Hermse](https://community.homey.app/u/Dirk_Hermse)\
**Replies:** 4\
**Last updated:** [January 14, 2020, 3:21pm UTC](https://community.homey.app/t/heater/12060 "2020-01-14T15:21:41Z")

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how to make a flow on and off temperature with electric heater .temp sensor. and a smart plug hoe maak je een flow aan en uit temperatuur met elektriche kachel .temp voeler. en een slimme stekker

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## [Face recognition](https://community.homey.app/t/face-recognition/15302)

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**Author:** [@Sj\_A](https://community.homey.app/u/Sj_A)\
**Replies:** 4\
**Last updated:** [January 14, 2020, 12:24pm UTC](https://community.homey.app/t/face-recognition/15302 "2020-01-14T12:24:48Z")

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Is there anyone who can make a face.recognition app that works with screenshots from webcam to be used in flows?

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## [Ikea gatway not pairing with galaxy A40](https://community.homey.app/t/ikea-gatway-not-pairing-with-galaxy-a40/24313)

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**Author:** [@AliZaarour](https://community.homey.app/u/AliZaarour)\
**Replies:** 1\
**Last updated:** [January 13, 2020, 10:58pm UTC](https://community.homey.app/t/ikea-gatway-not-pairing-with-galaxy-a40/24313 "2020-01-13T22:58:50Z")

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Iam having problens pairing my ikea gateway to my ikea smart home app The app not reading the scanning code And i did reset the gateway and did deleted The app snd installed it again with no success! I tried to add…

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## [Somfy connexoon](https://community.homey.app/t/somfy-connexoon/20039)

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**Author:** [@Artiom\_Zincenco](https://community.homey.app/u/Artiom_Zincenco)\
**Replies:** 1\
**Last updated:** [January 13, 2020, 9:34pm UTC](https://community.homey.app/t/somfy-connexoon/20039 "2020-01-13T21:34:53Z")

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Hi. I can’t add devices from connexoon in tahoma apps. Please help me. I need rts blinds.

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## [Homey recovery : no internet connection (iOS issue...)](https://community.homey.app/t/homey-recovery-no-internet-connection-ios-issue/24328)

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**Author:** [@Christo1](https://community.homey.app/u/Christo1)\
**Replies:** 4\
**Last updated:** [January 13, 2020, 3:09pm UTC](https://community.homey.app/t/homey-recovery-no-internet-connection-ios-issue/24328 "2020-01-13T15:09:06Z")

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Hi, I need to change the wifi password configured at installation. I put Homey in recovery mode. Then, I am supposed to connect to the wifi network created by Homey : HomeySetup-XXXX I connect my iPhone to this wifi …

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## [Danfoss LC-13](https://community.homey.app/t/danfoss-lc-13/24322)

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**Author:** [@Wedenmark](https://community.homey.app/u/Wedenmark)\
**Replies:** 1\
**Last updated:** [January 13, 2020, 2:22pm UTC](https://community.homey.app/t/danfoss-lc-13/24322 "2020-01-13T14:22:55Z")

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Trying to add my new Danfoss thermostats LC-13 but my Homey cannot see them. I have the tile for the LC-13 devices but it won’t connect? Where do I go wrong? //Martin

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## [Where to activate experimental updates](https://community.homey.app/t/where-to-activate-experimental-updates/24364)

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**Author:** [@Berni](https://community.homey.app/u/Berni)\
**Replies:** 1\
**Last updated:** [January 13, 2020, 1:44pm UTC](https://community.homey.app/t/where-to-activate-experimental-updates/24364 "2020-01-13T13:44:31Z")

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I have two Homeys, one updates to the latest experimental release e.g. rc8, etc. and the other seems only to update to the latest final version e.g. 3.2.0 I do not find the button where I can activate also experimental …

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## [How do I use Virtual Thermostats / combine Apps "Virtual Themostat" with "Heating Schedule"?](https://community.homey.app/t/how-do-i-use-virtual-thermostats-combine-apps-virtual-themostat-with-heating-schedule/17270)

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**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 8\
**Last updated:** [January 13, 2020, 8:06am UTC](https://community.homey.app/t/how-do-i-use-virtual-thermostats-combine-apps-virtual-themostat-with-heating-schedule/17270 "2020-01-13T08:06:08Z")

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In my house I have created a multi zone heating system, by using a couple of Eurotronic Spirits valves, a bunch of Aqara temperature sensors and flows that overrule the ThemoSmart controlled centrally placed thermostat. …

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## [Somfy Electric curtains](https://community.homey.app/t/somfy-electric-curtains/24077)

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**Author:** [@Boudewijn\_Dekker](https://community.homey.app/u/Boudewijn_Dekker)\
**Replies:** 7\
**Last updated:** [January 12, 2020, 9:57pm UTC](https://community.homey.app/t/somfy-electric-curtains/24077 "2020-01-12T21:57:03Z")

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Hi, I want to invest in Somfy electric curtain rails, Does anybody have experience with this? Do i need a Tahoma Box or is the motor with rails enough to let it connect with my Homey Pro? In other words what do i hav…

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## [Xpl interface](https://community.homey.app/t/xpl-interface/23162)

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**Author:** [@Dirk\_Buekenhoudt](https://community.homey.app/u/Dirk_Buekenhoudt)\
**Replies:** 3\
**Last updated:** [January 12, 2020, 7:35am UTC](https://community.homey.app/t/xpl-interface/23162 "2020-01-12T07:35:11Z")

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Has anyone implemented a homey interface for the xpl protocol http://xplproject.org.uk/ Rgds Dirk

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## [Homey stopped](https://community.homey.app/t/homey-stopped/24257)

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**Author:** [@John\_S\_Hansen](https://community.homey.app/u/John_S_Hansen)\
**Replies:** 5\
**Last updated:** [January 12, 2020, 5:59am UTC](https://community.homey.app/t/homey-stopped/24257 "2020-01-12T05:59:33Z")

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Lights went out after 2 weeks of ok run, Pulled the plug and added new powersupply. Now all orange and no functionality?

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## [How do I create a json string to publish via MQTT](https://community.homey.app/t/how-do-i-create-a-json-string-to-publish-via-mqtt/24250)

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**Author:** [@nikla](https://community.homey.app/u/nikla)\
**Replies:** 0\
**Last updated:** [January 11, 2020, 6:58pm UTC](https://community.homey.app/t/how-do-i-create-a-json-string-to-publish-via-mqtt/24250 "2020-01-11T18:58:41Z")

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I try to generate a json string including a sensor value which I then intend to publish via MQTT. I do not figure out how to do it. I feel a bit stupid actually. I would like to do something like this: sprintf("{ 'tempe…

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## [RGBWW ledstrips with Homey?](https://community.homey.app/t/rgbww-ledstrips-with-homey/23472)

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**Author:** [@MartijnJ](https://community.homey.app/u/MartijnJ)\
**Replies:** 7\
**Last updated:** [January 10, 2020, 5:49pm UTC](https://community.homey.app/t/rgbww-ledstrips-with-homey/23472 "2020-01-10T17:49:58Z")

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Hi, I have looked around, but too many topics got me confused. I was planning to DIY a Gledopto Zigbee setup with a RGBWW ledstrip. Is this compatible with Homey and if not, which RGBWW controller would be best to select…

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## [No zigbee mesh after Homey v3.2.1-rc.7](https://community.homey.app/t/no-zigbee-mesh-after-homey-v3-2-1-rc-7/24164)

<div class="topic-metadata">

**Author:** [@hplos](https://community.homey.app/u/hplos)\
**Replies:** 4\
**Last updated:** [January 10, 2020, 11:03am UTC](https://community.homey.app/t/no-zigbee-mesh-after-homey-v3-2-1-rc-7/24164 "2020-01-10T11:03:32Z")

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This week I installed the new RC7 firmware. Stating up took around 10 min. I think another 10 min. before I could use my switches and lights. Now I checked my zigbee network and all devices are connected directly to my…

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## [Installed apps not as installed on website](https://community.homey.app/t/installed-apps-not-as-installed-on-website/24169)

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**Author:** [@Marcel](https://community.homey.app/u/Marcel)\
**Replies:** 2\
**Last updated:** [January 10, 2020, 10:55am UTC](https://community.homey.app/t/installed-apps-not-as-installed-on-website/24169 "2020-01-10T10:55:45Z")

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I have serious complaint about the apps section. First, an installed app does not reflect on the website as installed, so I can never review them. Also, where is the logic here? There is no button to display installed ap…

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## [Automated Cat Flap](https://community.homey.app/t/automated-cat-flap/1486)

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**Author:** [@Caros](https://community.homey.app/u/Caros)\
**Replies:** 11\
**Last updated:** [January 9, 2020, 6:55pm UTC](https://community.homey.app/t/automated-cat-flap/1486 "2020-01-09T18:55:50Z")

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Hi all, Since a while I’m thinking about automating a cat flap, but I have no idea where to start… Hopefully somebody can help me, or point me towards the right directions. Situation The cat flap is NOT going to be pl…

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## [Problem with lag speed/responsiveness between protocols, triggers and actions](https://community.homey.app/t/problem-with-lag-speed-responsiveness-between-protocols-triggers-and-actions/23998)

<div class="topic-metadata">

**Author:** [@luvis](https://community.homey.app/u/luvis)\
**Replies:** 2\
**Last updated:** [January 9, 2020, 6:36pm UTC](https://community.homey.app/t/problem-with-lag-speed-responsiveness-between-protocols-triggers-and-actions/23998 "2020-01-09T18:36:35Z")

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I hope this question makes sense and that someone can shed some light on this. TLDR: Is there any difference in speed in protocols? If so which is faster? What is the best practice to get smooth performance? Before usi…

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## [Connect with bluetooth to Homey!?](https://community.homey.app/t/connect-with-bluetooth-to-homey/18733)

<div class="topic-metadata">

**Author:** [@Attefall](https://community.homey.app/u/Attefall)\
**Replies:** 5\
**Last updated:** [January 9, 2020, 3:29pm UTC](https://community.homey.app/t/connect-with-bluetooth-to-homey/18733 "2020-01-09T15:29:28Z")

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My router went down yesterday and I could’t connect to Homey! Not even with bluetooth! Any setting to enable connecting with bluetooth?

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