# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=301

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 302

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## [Flow help needed with Ikea trådfri devices](https://community.homey.app/t/flow-help-needed-with-ikea-tradfri-devices/26371)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 13\
**Last updated:** [February 26, 2020, 4:41pm UTC](https://community.homey.app/t/flow-help-needed-with-ikea-tradfri-devices/26371 "2020-02-26T16:41:04Z")

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Hi, guys (and gals) I have the following flow in my kitchen. As Homey doesn’t support my Ikea dimmer I wanted to make something that would do the job for a while. Everything seems to work fine (I use the notification to…

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## [Ikea Tradfri](https://community.homey.app/t/ikea-tradfri/26360)

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**Author:** [@Davy\_Vissers](https://community.homey.app/u/Davy_Vissers)\
**Replies:** 4\
**Last updated:** [February 26, 2020, 8:05am UTC](https://community.homey.app/t/ikea-tradfri/26360 "2020-02-26T08:05:09Z")

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Does anyone know which IKEA app is best for Homey? IKEA Tradfri Gateway or IKEA Tradfri? As for what I can see the difference is that the 1st one uses the Tradfri hub and the app from Athom uses Zigbee from Homey. Are …

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## [Sensor triggered flows/Tags that check sensor, drains battery faster?](https://community.homey.app/t/sensor-triggered-flows-tags-that-check-sensor-drains-battery-faster/26387)

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**Author:** [@viix](https://community.homey.app/u/viix)\
**Replies:** 1\
**Last updated:** [February 25, 2020, 5:56am UTC](https://community.homey.app/t/sensor-triggered-flows-tags-that-check-sensor-drains-battery-faster/26387 "2020-02-25T05:56:05Z")

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I have a suspicion but I would like to check others experience here. Or someone with deeper understanding of how homey communicates with the sensor can enlighten me. I have a quite a few flows that triggers on a specifi…

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## [Access to my apartment with Homey, Danalock and](https://community.homey.app/t/access-to-my-apartment-with-homey-danalock-and/2567)

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**Author:** [@Julien\_Moors](https://community.homey.app/u/Julien_Moors)\
**Replies:** 8\
**Last updated:** [February 24, 2020, 10:26pm UTC](https://community.homey.app/t/access-to-my-apartment-with-homey-danalock-and/2567 "2020-02-24T22:26:09Z")

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Hello :grinning: I’m renting my apartment. I want to use my Homey as the heart the system I want to manage through my phone ! When I rent my apartment via AirBnb I want to give only one app to use (or none) to the tenan…

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## [Possible to detect physical vs software state change?](https://community.homey.app/t/possible-to-detect-physical-vs-software-state-change/26338)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 4\
**Last updated:** [February 24, 2020, 7:04pm UTC](https://community.homey.app/t/possible-to-detect-physical-vs-software-state-change/26338 "2020-02-24T19:04:44Z")

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Like the topic says…Is it possible to know if a switch (or whatever) was triggered by a physical touch or by a software command? For instance - in my home office my monitors turn on when the ceiling lights turn on. The …

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## [How to Reset Arlo Base Station Offline? | Arlo Camera Offline](https://community.homey.app/t/how-to-reset-arlo-base-station-offline-arlo-camera-offline/26347)

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**Author:** [@Maria\_Nelson](https://community.homey.app/u/Maria_Nelson)\
**Replies:** 0\
**Last updated:** [February 24, 2020, 10:31am UTC](https://community.homey.app/t/how-to-reset-arlo-base-station-offline-arlo-camera-offline/26347 "2020-02-24T10:31:01Z")

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Arlo Base Station is responsible for connecting Arlo and Arlo Pro cameras directly to the internet via a router or home network. While trying to connect Arlo Base Station to connect Arlo and Arlo pro camera directly to t…

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## [Push notification only to home users](https://community.homey.app/t/push-notification-only-to-home-users/26305)

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**Author:** [@proisland](https://community.homey.app/u/proisland)\
**Replies:** 1\
**Last updated:** [February 23, 2020, 7:08pm UTC](https://community.homey.app/t/push-notification-only-to-home-users/26305 "2020-02-23T19:08:36Z")

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Do anyone know if there is a quick and easy way to only send push notifications to the users who are at home?

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## [Homey red light](https://community.homey.app/t/homey-red-light/26214)

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**Author:** [@Simone\_Dormio](https://community.homey.app/u/Simone_Dormio)\
**Replies:** 4\
**Last updated:** [February 23, 2020, 5:54am UTC](https://community.homey.app/t/homey-red-light/26214 "2020-02-23T05:54:35Z")

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Hi guys my homey led is red does not connect I tried holding it upside down and did not help. What do you suggest

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## [Ring autorisatie](https://community.homey.app/t/ring-autorisatie/26248)

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**Author:** [@Ronald\_Lammers](https://community.homey.app/u/Ronald_Lammers)\
**Replies:** 0\
**Last updated:** [February 22, 2020, 3:39pm UTC](https://community.homey.app/t/ring-autorisatie/26248 "2020-02-22T15:39:48Z")

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Hoi allemaal even een vraag over mijn ring toevoegen. Homey geeft het volgende Ga naar instellingen om Homey toegang tot je Ring apparaten te geven. Maar waar in mijn ring moet dat kan iemand mij verder helpen. Groet…

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## [Hue Motion Sensor action](https://community.homey.app/t/hue-motion-sensor-action/23012)

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**Author:** [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\
**Replies:** 5\
**Last updated:** [February 22, 2020, 2:23pm UTC](https://community.homey.app/t/hue-motion-sensor-action/23012 "2020-02-22T14:23:49Z")

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In the original Hue app you can set that when motion is detected the lamps go to a specific state and after the they go to the previous state. If that was a dim level or off. I want to simulate this also in a Homey flow…

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## [Stop flow](https://community.homey.app/t/stop-flow/26185)

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**Author:** [@Norbert](https://community.homey.app/u/Norbert)\
**Replies:** 14\
**Last updated:** [February 21, 2020, 11:26am UTC](https://community.homey.app/t/stop-flow/26185 "2020-02-21T11:26:33Z")

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I have made a flow that warns to take medicine. It makes Homey say take your medicine and also lets the ledring flash for an hour and sends a message tot the phone and after an hour another message. Is there way that wh…

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## [Fibaro smoke detectors z wave](https://community.homey.app/t/fibaro-smoke-detectors-z-wave/26170)

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**Author:** [@Mark\_Fijn](https://community.homey.app/u/Mark_Fijn)\
**Replies:** 3\
**Last updated:** [February 21, 2020, 11:11am UTC](https://community.homey.app/t/fibaro-smoke-detectors-z-wave/26170 "2020-02-21T11:11:23Z")

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Hi all, I have got the z wave smoke detectors from Fibaro connected to my homey and a sirene. It seems to be working fine but can anyone tell me a quick and good way to test them (other then pressing the test button)? …

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## [Sonos dummy proof aansturen en presets kiezen](https://community.homey.app/t/sonos-dummy-proof-aansturen-en-presets-kiezen/26094)

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**Author:** [@Farbridges](https://community.homey.app/u/Farbridges)\
**Replies:** 10\
**Last updated:** [February 20, 2020, 7:22pm UTC](https://community.homey.app/t/sonos-dummy-proof-aansturen-en-presets-kiezen/26094 "2020-02-20T19:22:28Z")

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The time has come, the receiver has died and needs replacing. New receiver with current speakers versus sonsos (beam + x number of one’s) is now the consideration. However, we want to be able to switch on certain preferr…

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## [Homey.app website search is not reindexing, but I can't find any way to notify them](https://community.homey.app/t/homey-app-website-search-is-not-reindexing-but-i-cant-find-any-way-to-notify-them/26143)

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**Author:** [@AndreasL](https://community.homey.app/u/AndreasL)\
**Replies:** 2\
**Last updated:** [February 20, 2020, 1:38pm UTC](https://community.homey.app/t/homey-app-website-search-is-not-reindexing-but-i-cant-find-any-way-to-notify-them/26143 "2020-02-20T13:38:41Z")

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Hi, The search on the official Homey website does not include results for a lot of app that has been added lately (this includes an app I’ve made), making it almost impossible to find it after they disappear from the “r…

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## [Zigbee rewrite question](https://community.homey.app/t/zigbee-rewrite-question/26130)

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**Author:** [@Cory](https://community.homey.app/u/Cory)\
**Replies:** 2\
**Last updated:** [February 20, 2020, 10:27am UTC](https://community.homey.app/t/zigbee-rewrite-question/26130 "2020-02-20T10:27:10Z")

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I’ve seen a lot of talk of the upcoming Zigbee rewrite. My question isn’t about the “when” (which I know has been a frequent topic of discussion) but the “what.” What kinds of things will/should be possible after the re…

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## [Double notifications](https://community.homey.app/t/double-notifications/26125)

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**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 2\
**Last updated:** [February 19, 2020, 9:56pm UTC](https://community.homey.app/t/double-notifications/26125 "2020-02-19T21:56:52Z")

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In the Homey App on Android, the notifications I have created in flows show twice. This does not seem to happen with all flows, but the majority simply pop up twice. Is this normal behaviour?

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## [Wait for action in flow](https://community.homey.app/t/wait-for-action-in-flow/26107)

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**Author:** [@Danny\_Mertens](https://community.homey.app/u/Danny_Mertens)\
**Replies:** 5\
**Last updated:** [February 19, 2020, 1:45pm UTC](https://community.homey.app/t/wait-for-action-in-flow/26107 "2020-02-19T13:45:06Z")

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Hi, I it possible to know when a action in a flow is done? I stream a variable text, weather, date and information with the TTS app to a google mini, after this I want to stream another text but only if the first is do…

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## [Update 4.0.0 does not work/start](https://community.homey.app/t/update-4-0-0-does-not-work-start/26086)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 2\
**Last updated:** [February 19, 2020, 10:01am UTC](https://community.homey.app/t/update-4-0-0-does-not-work-start/26086 "2020-02-19T10:01:15Z")

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When i log into my app and click on settings updates it reports there is a new update available for Homey version 4.0.0 When i start the update update it report starting updates but then nothing seems to be happing. Th…

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## [Did anyone alr performed a restore from a backup?](https://community.homey.app/t/did-anyone-alr-performed-a-restore-from-a-backup/26079)

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**Author:** [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Replies:** 0\
**Last updated:** [February 18, 2020, 8:50pm UTC](https://community.homey.app/t/did-anyone-alr-performed-a-restore-from-a-backup/26079 "2020-02-18T20:50:25Z")

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What happens with devices added to an app that was CLI installed before? After a restore apps which are installed via CLI are not installed anymore. What happens to the devices added to that apps? Are they still there a…

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## [Issues with Homey and flows/devices](https://community.homey.app/t/issues-with-homey-and-flows-devices/25535)

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**Author:** [@Alex.Robins](https://community.homey.app/u/Alex.Robins)\
**Replies:** 8\
**Last updated:** [February 18, 2020, 8:25pm UTC](https://community.homey.app/t/issues-with-homey-and-flows-devices/25535 "2020-02-18T20:25:13Z")

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Hello, Before I contact support again maybe someone got the same issues or could help. I use mostly fibaro devices but it seems to be that homey is not able to control / handle devices more than 2 in a flow even if I d…

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## [Casting HA to Google Home Hub](https://community.homey.app/t/casting-ha-to-google-home-hub/26061)

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**Author:** [@Mender](https://community.homey.app/u/Mender)\
**Replies:** 4\
**Last updated:** [February 18, 2020, 3:16pm UTC](https://community.homey.app/t/casting-ha-to-google-home-hub/26061 "2020-02-18T15:16:10Z")

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Does anybody have some experience casting of Home assistant to Google Home Hub using Homey?

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## [Where to request device device support for specific app?](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934)

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**Author:** [@ConFu](https://community.homey.app/u/ConFu)\
**Replies:** 10\
**Last updated:** [February 18, 2020, 7:31pm UTC](https://community.homey.app/t/where-to-request-device-device-support-for-specific-app/25934 "2020-02-18T19:31:44Z")

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I’m new to this forum, so I apologize if I’m posting this in the wrong place. I’d like to ask for a new device to the existing Namron app for Homey, but I don’t understand where I should post that request in this forum,…

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## [Osram Plugs - Long story of suffering](https://community.homey.app/t/osram-plugs-long-story-of-suffering/24793)

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**Author:** [@Max\_SB](https://community.homey.app/u/Max_SB)\
**Replies:** 6\
**Last updated:** [February 18, 2020, 5:32pm UTC](https://community.homey.app/t/osram-plugs-long-story-of-suffering/24793 "2020-02-18T17:32:04Z")

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Hello, everybody, I have connected about 8 Osram lightify plugs directly to homey via ZigBee. In the past some of them disconnected permanently and were no longer reachable (error message in the app: Something went wro…

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## [Where to find new backup in app?](https://community.homey.app/t/where-to-find-new-backup-in-app/26058)

<div class="topic-metadata">

**Author:** [@MBSHomey](https://community.homey.app/u/MBSHomey)\
**Replies:** 0\
**Last updated:** [February 18, 2020, 2:14pm UTC](https://community.homey.app/t/where-to-find-new-backup-in-app/26058 "2020-02-18T14:14:17Z")

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was: Where to find new backup in app? I’m trying to set up and subscribe to Homey + for backup in my app (Android) and cannot see it anywhere, even after upgrading to V4? Any ideas anyone?

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## [Backing up](https://community.homey.app/t/backing-up/26057)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 0\
**Last updated:** [February 18, 2020, 2:13pm UTC](https://community.homey.app/t/backing-up/26057 "2020-02-18T14:13:24Z")

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Now that Homey+ is available, is there a way to only use the backup feature and save it to a local resource?

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## [Failed to pair a Fibaro Dimmer 2](https://community.homey.app/t/failed-to-pair-a-fibaro-dimmer-2/26029)

<div class="topic-metadata">

**Author:** [@Bert\_Roos](https://community.homey.app/u/Bert_Roos)\
**Replies:** 5\
**Last updated:** [February 18, 2020, 8:34am UTC](https://community.homey.app/t/failed-to-pair-a-fibaro-dimmer-2/26029 "2020-02-18T08:34:40Z")

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I’m trying to pair a Fibaro Dimmer 2 with my Homey, but with no success. The Homey app instructs to press the B button 3 times. After doing that, the (1) in the app changes into a green checkbox and then it rewrites the…

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## [Homey Insight Data gone missing](https://community.homey.app/t/homey-insight-data-gone-missing/26027)

<div class="topic-metadata">

**Author:** [@Johan\_Sorensen](https://community.homey.app/u/Johan_Sorensen)\
**Replies:** 7\
**Last updated:** [February 17, 2020, 9:08pm UTC](https://community.homey.app/t/homey-insight-data-gone-missing/26027 "2020-02-17T21:08:00Z")

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So, a week ago i installed some stuff under my summer cabin to keep the humidity in check. and I keept a close eye on the data when it all of a sudden was lost (yesterday). Does anyone have the slightest idea how I manag…

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## [MQTT Client, flow config](https://community.homey.app/t/mqtt-client-flow-config/26022)

<div class="topic-metadata">

**Author:** [@Lidvar\_Husoy](https://community.homey.app/u/Lidvar_Husoy)\
**Replies:** 4\
**Last updated:** [February 17, 2020, 5:51pm UTC](https://community.homey.app/t/mqtt-client-flow-config/26022 "2020-02-17T17:51:11Z")

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Hi, How to configure MQTT flow? It is set up like this :slight\_smile: I recieve the message so i know it works. But it alsos sends home or away message. What should my “WHEN” card look like so that it only triggers wh…

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## [Fibaro Singel Switch 2, and setting auto off](https://community.homey.app/t/fibaro-singel-switch-2-and-setting-auto-off/25861)

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**Author:** [@Stein\_Gulbrandsen](https://community.homey.app/u/Stein_Gulbrandsen)\
**Replies:** 12\
**Last updated:** [February 16, 2020, 10:10am UTC](https://community.homey.app/t/fibaro-singel-switch-2-and-setting-auto-off/25861 "2020-02-16T10:10:47Z")

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Hi. Is there anyone who has get Fibaro Single Switch 2 to turn off automatically without using Flow? Those components have, among other things, parameter 10, 11 and 12 where Auto Off may be set. I’ve tried sending raw d…

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## [\[Help needed\] Trigger flow if weather forecast shows freezing](https://community.homey.app/t/help-needed-trigger-flow-if-weather-forecast-shows-freezing/25945)

<div class="topic-metadata">

**Author:** [@KennethJ](https://community.homey.app/u/KennethJ)\
**Replies:** 2\
**Last updated:** [February 16, 2020, 6:05am UTC](https://community.homey.app/t/help-needed-trigger-flow-if-weather-forecast-shows-freezing/25945 "2020-02-16T06:05:47Z")

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Hi all, been using Homey for quite a while now but the last days I’ve been stuck with this flow. So now I’m reaching out to the combined brain trust of you :wink: In my house I have floor heating installed with heating …

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