# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=3

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 4

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## [After Homey Update Connection to Shelly device lost](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311)

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**Author:** [@Vincent\_Brachter](https://community.homey.app/u/Vincent_Brachter)\
**Replies:** 11\
**Last updated:** [September 13, 2026, 2:55pm UTC](https://community.homey.app/t/after-homey-update-connection-to-shelly-device-lost/159311 "2026-09-13T14:55:30Z")

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After Update Software Homey pro last Night to 13.5.0 I lost the Connection to my Shelly switches. This also Happens every time a power faillure occures of the Homey pro. Please advice.

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## [Just changed from home assitant to homey](https://community.homey.app/t/just-changed-from-home-assitant-to-homey/159402)

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**Author:** [@David\_Watson](https://community.homey.app/u/David_Watson)\
**Replies:** 31\
**Last updated:** [September 13, 2026, 8:04am UTC](https://community.homey.app/t/just-changed-from-home-assitant-to-homey/159402 "2026-09-13T08:04:03Z")

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just bought homey 700 australian dollars because of short commings to home assistant. But homey has same problems. i feel let down by home control industries not fixing true integration but still advertising total contro…

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## [Sonoff ZBM5](https://community.homey.app/t/sonoff-zbm5/155269)

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**Author:** [@Michael\_Hadjicosta](https://community.homey.app/u/Michael_Hadjicosta)\
**Replies:** 2\
**Last updated:** [September 12, 2026, 10:21am UTC](https://community.homey.app/t/sonoff-zbm5/155269 "2026-09-12T10:21:17Z")

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Dear Homey Support Team, I hope this email finds you well. I recently purchased 15 SONOFF ZBM5 Zigbee wall switches for my home installation, including several 2-gang and 3-gang models. My intention is to pair them dir…

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## [New to Homey. Missing features in Homey and non-working apps / integrations](https://community.homey.app/t/new-to-homey-missing-features-in-homey-and-non-working-apps-integrations/159471)

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**Author:** [@Bob\_Dabolina](https://community.homey.app/u/Bob_Dabolina)\
**Replies:** 4\
**Last updated:** [September 12, 2026, 8:07am UTC](https://community.homey.app/t/new-to-homey-missing-features-in-homey-and-non-working-apps-integrations/159471 "2026-09-12T08:07:53Z")

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I am a long-term smart-home user. I started with Hubitat and subsequently tried SmartThings, Google Home and openHAB before moving to Home Assistant. Home Assistant can do almost everything I need, but after three years…

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## [Can an Aqara M100 Hub be used to extend the Thread mesh of Homey Pro 2023?](https://community.homey.app/t/can-an-aqara-m100-hub-be-used-to-extend-the-thread-mesh-of-homey-pro-2023/159470)

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**Author:** [@Michael\_E](https://community.homey.app/u/Michael_E)\
**Replies:** 1\
**Last updated:** [September 12, 2026, 7:41am UTC](https://community.homey.app/t/can-an-aqara-m100-hub-be-used-to-extend-the-thread-mesh-of-homey-pro-2023/159470 "2026-09-12T07:41:52Z")

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Hi, I’ve got a M100 hub, primarily to try if there are firmware updates of aqara zigbee devices. However all seems fine, so I thought about using the M100 hub as thread extension given that I do not have to many matter…

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## [AUX Airco Control with homey](https://community.homey.app/t/aux-airco-control-with-homey/66666)

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**Author:** [@Mystic\_Wizard](https://community.homey.app/u/Mystic_Wizard)\
**Replies:** 17\
**Last updated:** [September 12, 2026, 7:31am UTC](https://community.homey.app/t/aux-airco-control-with-homey/66666 "2026-09-12T07:31:07Z")

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So the house I bought has 2x AUX Split type air conditioners (indoor units) model number ERP Inverter 9000BTU (I think it is this one (AUX Split Unit) Now I found out I can buy a wifi module for it and that it will work…

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## [Using bridges or connecting directly to Homey?](https://community.homey.app/t/using-bridges-or-connecting-directly-to-homey/154700)

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**Author:** [@Homeyusers](https://community.homey.app/u/Homeyusers)\
**Replies:** 20\
**Last updated:** [September 11, 2026, 4:16pm UTC](https://community.homey.app/t/using-bridges-or-connecting-directly-to-homey/154700 "2026-09-11T16:16:54Z")

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Do you connect your end devices through their own bridge (like the Philips Hue bridge) and then to Homey, or did you throw away these bridges and connect your end devices directly to Homey ? And why ..

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## [Google Home does not execute flows anymore](https://community.homey.app/t/google-home-does-not-execute-flows-anymore/158719)

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**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Replies:** 9\
**Last updated:** [September 11, 2026, 3:32pm UTC](https://community.homey.app/t/google-home-does-not-execute-flows-anymore/158719 "2026-09-11T15:32:13Z")

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Since this evening Google Home is not executing Homey Flows anymore. I have several voice commands in Google Home that starts Homey Flows. This morning everything was working file. When i ask Google Home to open the Bl…

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## [How to trigger a flow when a temperature differential is present](https://community.homey.app/t/how-to-trigger-a-flow-when-a-temperature-differential-is-present/138662)

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**Author:** [@Greg\_Veres](https://community.homey.app/u/Greg_Veres)\
**Replies:** 8\
**Last updated:** [September 11, 2026, 2:13pm UTC](https://community.homey.app/t/how-to-trigger-a-flow-when-a-temperature-differential-is-present/138662 "2026-09-11T14:13:25Z")

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I want to turn the fan-only mode on for my HVAC if the temperature of the top floor is 3 degrees hotter than my basement. I have a temperature sensor on both floors, but I can’t seem to find the appropriate WHEN card to…

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## [ZigBee GX53 Light Bulbs?](https://community.homey.app/t/zigbee-gx53-light-bulbs/158976)

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**Author:** [@hyeung](https://community.homey.app/u/hyeung)\
**Replies:** 6\
**Last updated:** [September 11, 2026, 11:53am UTC](https://community.homey.app/t/zigbee-gx53-light-bulbs/158976 "2026-09-11T11:53:20Z")

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Anyone tried these on the homey?

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## [Connect to 2 MQTT servers at the same time?](https://community.homey.app/t/connect-to-2-mqtt-servers-at-the-same-time/85563)

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**Author:** [@Icepick](https://community.homey.app/u/Icepick)\
**Replies:** 6\
**Last updated:** [September 10, 2026, 7:46pm UTC](https://community.homey.app/t/connect-to-2-mqtt-servers-at-the-same-time/85563 "2026-09-10T19:46:06Z")

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I am running the MQTT client on the HP23 and all is working well. Does anyone know if it’s possible to run multiple instances of the app so I can have my Homey connect to 2 different MQTT servers at the same time? This a…

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## [In Wall Smart Display](https://community.homey.app/t/in-wall-smart-display/159412)

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**Author:** [@Fahad](https://community.homey.app/u/Fahad)\
**Replies:** 5\
**Last updated:** [September 10, 2026, 4:17pm UTC](https://community.homey.app/t/in-wall-smart-display/159412 "2026-09-10T16:17:00Z")

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Dear Homey enthusiasts, I’m looking for a wall-mounted display that is compatible with Homey Pro and has a user-friendly interface. I’ve looked at the Shelly Wall Display, but I find the interface somewhat confusing an…

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## [Turn on a light without setting a color or level in a mood](https://community.homey.app/t/turn-on-a-light-without-setting-a-color-or-level-in-a-mood/159409)

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**Author:** [@Steve\_Nye](https://community.homey.app/u/Steve_Nye)\
**Replies:** 3\
**Last updated:** [September 10, 2026, 3:23pm UTC](https://community.homey.app/t/turn-on-a-light-without-setting-a-color-or-level-in-a-mood/159409 "2026-09-10T15:23:06Z")

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Is there an easy way to just turn on a number of lights (but not all) in a room without setting the color or the sensitivity so that they return to the last scene set? Steve

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## [Connect my Solar Panel(Sungrow) to Homey Energy](https://community.homey.app/t/connect-my-solar-panel-sungrow-to-homey-energy/137378)

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**Author:** [@Henric\_Waller](https://community.homey.app/u/Henric_Waller)\
**Replies:** 17\
**Last updated:** [September 10, 2026, 9:37am UTC](https://community.homey.app/t/connect-my-solar-panel-sungrow-to-homey-energy/137378 "2026-09-10T09:37:13Z")

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Hi! I have now installed my Homey Energy Dongle. Now I have plan to Connect my Solar Panel Inverter(Sungrow), Battery(Sungrow) and EV Carger(Easee), but I can’t find any way to Connect them. I have an App for my EV Char…

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## [Negative prices \> stop or reduce Solar production](https://community.homey.app/t/negative-prices-stop-or-reduce-solar-production/135520)

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**Author:** [@FKey](https://community.homey.app/u/FKey)\
**Replies:** 41\
**Last updated:** [September 9, 2026, 6:08pm UTC](https://community.homey.app/t/negative-prices-stop-or-reduce-solar-production/135520 "2026-09-09T18:08:53Z")

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The season of negative prices has started again. Homeycan help maximising the use. But sometimes, theres just too much production and prices are very negative (like todayin NL) So I started looking into solutions to r…

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## [Denon HEOS: devices unavailable / login failed](https://community.homey.app/t/denon-heos-devices-unavailable-login-failed/142600)

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**Author:** [@Jaapio](https://community.homey.app/u/Jaapio)\
**Replies:** 11\
**Last updated:** [September 9, 2026, 5:08pm UTC](https://community.homey.app/t/denon-heos-devices-unavailable-login-failed/142600 "2026-09-09T17:08:31Z")

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Hi all, Since athom could not help me out, here a request to the community. I hope someone can help me out. Problem: all devices I add via Denon heos app are unavailable. I guess it relates to me not being able to log…

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## [Homey Pro (2026) Initial Setup Stuck at 0%-1% Firmware Update (OTA & WebUSB)](https://community.homey.app/t/homey-pro-2026-initial-setup-stuck-at-0-1-firmware-update-ota-webusb/159346)

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**Author:** [@Zawinul](https://community.homey.app/u/Zawinul)\
**Replies:** 6\
**Last updated:** [September 9, 2026, 3:35pm UTC](https://community.homey.app/t/homey-pro-2026-initial-setup-stuck-at-0-1-firmware-update-ota-webusb/159346 "2026-09-09T15:35:31Z")

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a critical blocking issue during the initial setup of my newly purchased Homey Pro (2026). I am attempting to migrate from my Homey Pro (2023) using a Cloud Backup, but the device is completely unusable due to a firmware…

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## [Dashboards on Windows](https://community.homey.app/t/dashboards-on-windows/150727)

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**Author:** [@Cognac](https://community.homey.app/u/Cognac)\
**Replies:** 9\
**Last updated:** [September 8, 2026, 5:31pm UTC](https://community.homey.app/t/dashboards-on-windows/150727 "2026-09-08T17:31:12Z")

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Is it not possible to create or monitor a homey dashboard directly from Windows ? The answer to this question decides whether i have to give up on Homey and move to home assistant (Not interested in running mobile os e…

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## [Where can i find the Aquarea home app user manual](https://community.homey.app/t/where-can-i-find-the-aquarea-home-app-user-manual/159326)

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**Author:** [@Andy\_McLeish](https://community.homey.app/u/Andy_McLeish)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 3:25pm UTC](https://community.homey.app/t/where-can-i-find-the-aquarea-home-app-user-manual/159326 "2026-09-08T15:25:53Z")

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Where can i find the Aquarea home app user manual

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## [Greenhouse project](https://community.homey.app/t/greenhouse-project/158539)

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**Author:** [@Henrik\_Ekholm](https://community.homey.app/u/Henrik_Ekholm)\
**Replies:** 3\
**Last updated:** [September 8, 2026, 12:32pm UTC](https://community.homey.app/t/greenhouse-project/158539 "2026-09-08T12:32:29Z")

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At last I’ve gotten myself a greenhouse. This was supposed to happen in march but here we are. Since it is so late in the gardening season in Sweden I’m not in a hurry to set everything up. The vision: The greenhouse i…

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## [Homey Heating Scheduler stops firing after update](https://community.homey.app/t/homey-heating-scheduler-stops-firing-after-update/158586)

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**Author:** [@Umair](https://community.homey.app/u/Umair)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 7:32am UTC](https://community.homey.app/t/homey-heating-scheduler-stops-firing-after-update/158586 "2026-09-08T07:32:21Z")

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After any homey update to my homey pro mini the heating scheduler stops firing until I restart the app. It is being used with vThermo. No errors it just does not fire. Manually restarting the home heating scheduler app f…

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## [Dimming Hue with Inovelli Blue](https://community.homey.app/t/dimming-hue-with-inovelli-blue/159310)

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**Author:** [@Ken\_Brooks](https://community.homey.app/u/Ken_Brooks)\
**Replies:** 0\
**Last updated:** [September 8, 2026, 6:43am UTC](https://community.homey.app/t/dimming-hue-with-inovelli-blue/159310 "2026-09-08T06:43:25Z")

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I am new to Homey, and Inovelli. I have 190 Hue lamps I am starting to control and selected Inovelli Blue to begin. I have paired the Dimmer, and with Smart Mode can control the Datura luminaire, but I have fought all …

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## [Connecting SG Smart to Homey](https://community.homey.app/t/connecting-sg-smart-to-homey/40047)

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**Author:** [@Alexander\_Surdal](https://community.homey.app/u/Alexander_Surdal)\
**Replies:** 27\
**Last updated:** [September 8, 2026, 4:15am UTC](https://community.homey.app/t/connecting-sg-smart-to-homey/40047 "2026-09-08T04:15:47Z")

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Hi, can someone help me to connect my lighting system(SG smart) with homey? The system is Bluetooth based and currently gathered in app called SG Smart.

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## [Motion sensor and lux recomedations](https://community.homey.app/t/motion-sensor-and-lux-recomedations/158456)

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**Author:** [@Andreas\_lund\_madsen](https://community.homey.app/u/Andreas_lund_madsen)\
**Replies:** 8\
**Last updated:** [September 7, 2026, 5:11pm UTC](https://community.homey.app/t/motion-sensor-and-lux-recomedations/158456 "2026-09-07T17:11:28Z")

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Which motion and or motion sensor with lux do you recomend me? I have teh ikea mygspray discussion in another post, and i am very fed up with ikea. i just want a motion sensor that works… instant! every day.

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## [Adding an Aqara product to Homey Pro via an Aqara hub: what to do?](https://community.homey.app/t/adding-an-aqara-product-to-homey-pro-via-an-aqara-hub-what-to-do/145833)

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**Author:** [@EdNL](https://community.homey.app/u/EdNL)\
**Replies:** 52\
**Last updated:** [September 7, 2026, 7:46am UTC](https://community.homey.app/t/adding-an-aqara-product-to-homey-pro-via-an-aqara-hub-what-to-do/145833 "2026-09-07T07:46:03Z")

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Can someone help me connect an Aqara product to my Homey Pro after installing it in the Aqara app? I have an Aqara hub, which I’ve already installed on my Homey Pro. Now I can see everything on that Aqara hub on my Home…

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## [FP2 (via Aqara Matter bridge) stops updating presence after ~1-2 min since firmware 13.4.1](https://community.homey.app/t/fp2-via-aqara-matter-bridge-stops-updating-presence-after-1-2-min-since-firmware-13-4-1/159262)

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**Author:** [@Martin\_Martinez](https://community.homey.app/u/Martin_Martinez)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 4:33am UTC](https://community.homey.app/t/fp2-via-aqara-matter-bridge-stops-updating-presence-after-1-2-min-since-firmware-13-4-1/159262 "2026-09-07T04:33:03Z")

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Since updating Homey Pro (2023) to firmware 13.4.1, my Aqara FP2 presence sensor has stopped working correctly. Setup: The FP2 is connected to Homey via the Aqara app’s “Signal” feature, which exposes it as a virtual Ma…

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## [Adding Aqara M3 to homey pro](https://community.homey.app/t/adding-aqara-m3-to-homey-pro/145652)

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**Author:** [@Fahad](https://community.homey.app/u/Fahad)\
**Replies:** 2\
**Last updated:** [September 6, 2026, 8:18pm UTC](https://community.homey.app/t/adding-aqara-m3-to-homey-pro/145652 "2026-09-06T20:18:36Z")

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Hi everyone, I just finished setting up the Aqara M3 and the process was super fast and easy! Now I’m trying to connect the M3 to my main hub (Homey Pro), but I’ve got a few questions: When I added my first T2 GU10 t…

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## [Red ring no connection and USB tool error: error-e-001-x](https://community.homey.app/t/red-ring-no-connection-and-usb-tool-error-error-e-001-x/159233)

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**Author:** [@Nicklas\_Jonsson](https://community.homey.app/u/Nicklas_Jonsson)\
**Replies:** 1\
**Last updated:** [September 6, 2026, 9:43am UTC](https://community.homey.app/t/red-ring-no-connection-and-usb-tool-error-error-e-001-x/159233 "2026-09-06T09:43:32Z")

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I updated my Homey Pro (Early 2023) through the phone and after that I got red-ring and no connection. I’ve tried the USB tool with 7 different cables (C to C, A to C) in all different ports on my PC and a macbook. I ge…

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## [Presence sensor with plugs and lights](https://community.homey.app/t/presence-sensor-with-plugs-and-lights/159106)

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**Author:** [@KiOtO](https://community.homey.app/u/KiOtO)\
**Replies:** 9\
**Last updated:** [September 4, 2026, 7:48pm UTC](https://community.homey.app/t/presence-sensor-with-plugs-and-lights/159106 "2026-09-04T19:48:29Z")

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I did two flows. It works perfectly. But I have a problem after midnight the plug or lights turn on out of the active time from sunset to 23.30 hour. How can I do this right so plug does not go on after midnight? Thank y…

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## [MOVA P50 Pro Robo vacuum](https://community.homey.app/t/mova-p50-pro-robo-vacuum/149381)

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**Author:** [@Wiro\_Verdiesen](https://community.homey.app/u/Wiro_Verdiesen)\
**Replies:** 3\
**Last updated:** [September 4, 2026, 7:19pm UTC](https://community.homey.app/t/mova-p50-pro-robo-vacuum/149381 "2026-09-04T19:19:14Z")

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Hi there, I have a MOVA P50 Pro Vacuum robot. It is possible to use it with Google Home, but there does not seem to be an app for Homey Pro. Does anuone know how and if it can be integrated in Homey?

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