# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=299

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 300

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## [Problem with the last person went to sleep presence](https://community.homey.app/t/problem-with-the-last-person-went-to-sleep-presence/27528)

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**Author:** [@Eskild](https://community.homey.app/u/Eskild)\
**Replies:** 2\
**Last updated:** [March 25, 2020, 10:00pm UTC](https://community.homey.app/t/problem-with-the-last-person-went-to-sleep-presence/27528 "2020-03-25T22:00:12Z")

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Hi. I have a flow when everyone in the house has gone to bed, then the AC turns of and curtains go down. But it only works if both me and my girlfriend is at home and both are marked as sleeping. I am working night shif…

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## [Looking for zwave keypad / sirene/ doorbell and switch](https://community.homey.app/t/looking-for-zwave-keypad-sirene-doorbell-and-switch/27508)

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**Author:** [@PaPa](https://community.homey.app/u/PaPa)\
**Replies:** 0\
**Last updated:** [March 25, 2020, 1:34pm UTC](https://community.homey.app/t/looking-for-zwave-keypad-sirene-doorbell-and-switch/27508 "2020-03-25T13:34:39Z")

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Hi all, I searched this forum and the web for a while, but can’t find the correct zwave items. These items must have good build quality and app quality. doorbell/sirene —) prefer 230V supply and different volume sett…

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## [All Zigbee units dont work after latest update!](https://community.homey.app/t/all-zigbee-units-dont-work-after-latest-update/27487)

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**Author:** [@Chris\_Norman](https://community.homey.app/u/Chris_Norman)\
**Replies:** 3\
**Last updated:** [March 25, 2020, 12:44pm UTC](https://community.homey.app/t/all-zigbee-units-dont-work-after-latest-update/27487 "2020-03-25T12:44:48Z")

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After latest firmware update (2020-03-25) all of my Zigbee units has stoped working. i have several brands of Zigbee units (Ikea, Phillips, Aqua) and they all stoped working! They are stil installed but has no connecti…

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## [PAN08 Dimmlevel readout](https://community.homey.app/t/pan08-dimmlevel-readout/25052)

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**Author:** [@HotelTango](https://community.homey.app/u/HotelTango)\
**Replies:** 1\
**Last updated:** [March 24, 2020, 11:29pm UTC](https://community.homey.app/t/pan08-dimmlevel-readout/25052 "2020-03-24T23:29:14Z")

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Hi Folks! I have a technical question for you: I have PAN08 roller shutters, calibrated and in principle working fine… When I start my flows, which request the dimming level of the individual PAN08’s, I sometimes get r…

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## [Backup problems "Rate limited"](https://community.homey.app/t/backup-problems-rate-limited/27461)

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**Author:** [@sneekerz](https://community.homey.app/u/sneekerz)\
**Replies:** 1\
**Last updated:** [March 24, 2020, 6:13pm UTC](https://community.homey.app/t/backup-problems-rate-limited/27461 "2020-03-24T18:13:18Z")

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Today my timeline gets spammed with homey is unable to make a backup please check backups. Anyone else having this problem?

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## [Zigbee unreliable](https://community.homey.app/t/zigbee-unreliable/27249)

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**Author:** [@phspe](https://community.homey.app/u/phspe)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 5:30pm UTC](https://community.homey.app/t/zigbee-unreliable/27249 "2020-03-24T17:30:53Z")

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Hi everyone, I am using my homey for a couple of weeks now. Sadly I can’t get it to work properly. The problem is that switching my zigbee-Bulbs (IKEA and OSRAM) is very unreliable. For some reason switching the bulbs …

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## [How to unlink Homey from Google Home](https://community.homey.app/t/how-to-unlink-homey-from-google-home/27460)

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**Author:** [@Petter](https://community.homey.app/u/Petter)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 4:10pm UTC](https://community.homey.app/t/how-to-unlink-homey-from-google-home/27460 "2020-03-24T16:10:31Z")

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Hi, I recently linked my Homey to Google Home. Using the direct integration method described by Athom. I’ve come to the conclusion that I do not want to use Google Home, and now I want to revoke access given. How do I d…

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## [Homey suddenly died](https://community.homey.app/t/homey-suddenly-died/27451)

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**Author:** [@JonE](https://community.homey.app/u/JonE)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 12:59pm UTC](https://community.homey.app/t/homey-suddenly-died/27451 "2020-03-24T12:59:22Z")

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hi all, last evening my Homey suddenly made some ticks and then nothing. It won’t start up anymore, nor go into recovery mode. The LED ring stays off and I can’t reach it anymore through the app. Any ideas how to solve t…

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## [Setting celsius parameter on Philio Tech PSM01-1 Z-Wave 3 in 1 Sensor](https://community.homey.app/t/setting-celsius-parameter-on-philio-tech-psm01-1-z-wave-3-in-1-sensor/27436)

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**Author:** [@Torstein](https://community.homey.app/u/Torstein)\
**Replies:** 2\
**Last updated:** [March 24, 2020, 11:11am UTC](https://community.homey.app/t/setting-celsius-parameter-on-philio-tech-psm01-1-z-wave-3-in-1-sensor/27436 "2020-03-24T11:11:10Z")

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I don’t quite understand how to set the celsius in operation mode no. 5, by using bit 3. Now it says 4: The full manual is here (pdf downloads) :https://www.eldirekte.no/download.ashx/013fe038-83ef-44fa-911e-9d7449d4f…

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## [Homey 4.1.0 rc1 experimental update](https://community.homey.app/t/homey-4-1-0-rc1-experimental-update/27438)

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**Author:** [@Frans\_Keeman](https://community.homey.app/u/Frans_Keeman)\
**Replies:** 0\
**Last updated:** [March 23, 2020, 8:51pm UTC](https://community.homey.app/t/homey-4-1-0-rc1-experimental-update/27438 "2020-03-23T20:51:56Z")

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Today I updated to 4.1.0 rc1. Yesterday I updated to 4.0.1 Rc4. Both experimental. Since a previous update can’t remember which one I was having trouble after restart. Every time when I restarted homey zigbee was giving …

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## [What switch without neutral wire?](https://community.homey.app/t/what-switch-without-neutral-wire/27356)

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**Author:** [@PB2](https://community.homey.app/u/PB2)\
**Replies:** 8\
**Last updated:** [March 23, 2020, 1:31pm UTC](https://community.homey.app/t/what-switch-without-neutral-wire/27356 "2020-03-23T13:31:12Z")

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Hi, I’m looking for a stabel switch without neutral line that can be operate both via Homekit and physical switch. any recommendation?

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## [Using a camera in QNAP surveillance station as a motion trigger in Homey](https://community.homey.app/t/using-a-camera-in-qnap-surveillance-station-as-a-motion-trigger-in-homey/27406)

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**Author:** [@TheDude](https://community.homey.app/u/TheDude)\
**Replies:** 0\
**Last updated:** [March 22, 2020, 5:49pm UTC](https://community.homey.app/t/using-a-camera-in-qnap-surveillance-station-as-a-motion-trigger-in-homey/27406 "2020-03-22T17:49:39Z")

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Hi all, I have a QNAP with surveillance station and a ONVIF compliant camera, I am aware of the fact that there is a Synology surveillance app for Homey but none for QNAP. So I have read several posts about http- reques…

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## [Not responding on port 9414](https://community.homey.app/t/not-responding-on-port-9414/27398)

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**Author:** [@Davy\_Vissers](https://community.homey.app/u/Davy_Vissers)\
**Replies:** 2\
**Last updated:** [March 22, 2020, 5:43pm UTC](https://community.homey.app/t/not-responding-on-port-9414/27398 "2020-03-22T17:43:03Z")

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When I browse http://:9414/metrics I get “Unable to connect”. I migrated from Homey to Homey Pro. This worked on Homey, but on Homey Pro it’s not responding. And before anyone states the question : There is no firewall…

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## [\[BUG\] Philio app not started after Homey reboot](https://community.homey.app/t/bug-philio-app-not-started-after-homey-reboot/25294)

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**Author:** [@azurIt](https://community.homey.app/u/azurIt)\
**Replies:** 2\
**Last updated:** [March 22, 2020, 4:32pm UTC](https://community.homey.app/t/bug-philio-app-not-started-after-homey-reboot/25294 "2020-03-22T16:32:42Z")

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After Homey reboots (not matter how), Philio sensors won’t work until Philio app is manually restarted. Always reproducable, Homey version 3.2.1. Could be fixed also by readding the sensors. Tested with Philio PAT02-B.

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## [KNX / DALI + Homey](https://community.homey.app/t/knx-dali-homey/9242)

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**Author:** [@Richard\_Bladh](https://community.homey.app/u/Richard_Bladh)\
**Replies:** 8\
**Last updated:** [March 22, 2020, 4:11pm UTC](https://community.homey.app/t/knx-dali-homey/9242 "2020-03-22T16:11:56Z")

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Can anyone help with the setup. I have 240 LED downlights that I want to control with Homey. These LED downlights are powered by 30 LED drivers of type Mean Well LCM-60 DA. It’s a 60W DALI enabled driver. From what I u…

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## [Homey+ Restore](https://community.homey.app/t/homey-restore/27303)

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**Author:** [@Henrik\_Muldgaard](https://community.homey.app/u/Henrik_Muldgaard)\
**Replies:** 9\
**Last updated:** [March 22, 2020, 12:29pm UTC](https://community.homey.app/t/homey-restore/27303 "2020-03-22T12:29:11Z")

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Hi, Suddenly all my Zigbee devices have disappeared from the list. Fortunately I have subscribed for Homey+ and have enabled nightly backups, the last one made last night. Now I would like to do a restore but have no id…

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## [Using Nefit easy modus](https://community.homey.app/t/using-nefit-easy-modus/27283)

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**Author:** [@Mark\_Blonk](https://community.homey.app/u/Mark_Blonk)\
**Replies:** 5\
**Last updated:** [March 20, 2020, 4:53pm UTC](https://community.homey.app/t/using-nefit-easy-modus/27283 "2020-03-20T16:53:56Z")

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Hello, I’m trying to activate my bathroomfan with the Nefit easy. I saw that when i open the Nefit easy i can see the different moduss (out, central heating and warm water) Now i want to use this status to start.the ba…

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## [The best switch for lights?](https://community.homey.app/t/the-best-switch-for-lights/27287)

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**Author:** [@PB2](https://community.homey.app/u/PB2)\
**Replies:** 2\
**Last updated:** [March 20, 2020, 2:23pm UTC](https://community.homey.app/t/the-best-switch-for-lights/27287 "2020-03-20T14:23:22Z")

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Hello, I’m about to design my new house. I’m thinking about Homey (tho I’m in Apple ecosystem) but my main issue is the light switches. Part of my family will not use homekit to turn on and off lights. So I need hard sw…

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## [Help with Water sensor from aqara](https://community.homey.app/t/help-with-water-sensor-from-aqara/11810)

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**Author:** [@Paul\_van\_der\_Heijden](https://community.homey.app/u/Paul_van_der_Heijden)\
**Replies:** 15\
**Last updated:** [March 20, 2020, 10:30am UTC](https://community.homey.app/t/help-with-water-sensor-from-aqara/11810 "2020-03-20T10:30:02Z")

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Hello i heave 2 aqara water sensors but how can i connect these to the Homey

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## [How to: Timer on a light turned on by sensor](https://community.homey.app/t/how-to-timer-on-a-light-turned-on-by-sensor/27313)

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**Author:** [@Niels\_Henrik\_Duevang](https://community.homey.app/u/Niels_Henrik_Duevang)\
**Replies:** 2\
**Last updated:** [March 20, 2020, 8:22am UTC](https://community.homey.app/t/how-to-timer-on-a-light-turned-on-by-sensor/27313 "2020-03-20T08:22:30Z")

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Hi Homey brain - a question regarding timer: Lighting in my entire home is zigbee/hue enabled managed by 2 Hue Bridges. I use iConnecthue as my primary app for setting this up. I also have a Homey mainly because I have …

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## [Neo Coolcam single switch would not include](https://community.homey.app/t/neo-coolcam-single-switch-would-not-include/27298)

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**Author:** [@HarmJ](https://community.homey.app/u/HarmJ)\
**Replies:** 1\
**Last updated:** [March 19, 2020, 5:31pm UTC](https://community.homey.app/t/neo-coolcam-single-switch-would-not-include/27298 "2020-03-19T17:31:55Z")

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When I try to include the Neo Coolcam single switch homey gives me a message that including has failed. LOG: 2020-03-19T13:39:35.962Z Command\[78\] start: removeNode 2020-03-19T13:39:35.975Z Command\[78\] status: r…

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## [How to start? App for 868.35MHz sensors](https://community.homey.app/t/how-to-start-app-for-868-35mhz-sensors/976)

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**Author:** [@FKey](https://community.homey.app/u/FKey)\
**Replies:** 5\
**Last updated:** [March 19, 2020, 1:02pm UTC](https://community.homey.app/t/how-to-start-app-for-868-35mhz-sensors/976 "2020-03-19T13:02:09Z")

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One of my homey challenges is to catch the signals from my alarm system. (Its an older system without smart interface) Every room in the house has a wireless sensor, would be great if I could use these for presence dete…

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## [Homey uses hardcoded Google DNS? (update - uses their own DNS-servers)](https://community.homey.app/t/homey-uses-hardcoded-google-dns-update-uses-their-own-dns-servers/19400)

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**Author:** [@anon8748058](https://community.homey.app/u/anon8748058)\
**Replies:** 16\
**Last updated:** [March 19, 2020, 11:02am UTC](https://community.homey.app/t/homey-uses-hardcoded-google-dns-update-uses-their-own-dns-servers/19400 "2020-03-19T11:02:00Z")

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Hi, I was geeking around on my router a bit and I suddenly noticed that Homey tries to resolve all DNS-queries through the Google DNS-servers whereas my DHCP-server suggests all devices to use my router as it’s DNS-serv…

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## [NEO Coolcam plug measuring accuracy](https://community.homey.app/t/neo-coolcam-plug-measuring-accuracy/27034)

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**Author:** [@Fire69](https://community.homey.app/u/Fire69)\
**Replies:** 15\
**Last updated:** [March 19, 2020, 9:57am UTC](https://community.homey.app/t/neo-coolcam-plug-measuring-accuracy/27034 "2020-03-19T09:57:23Z")

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Hi, Anybody know how accurate the Coolcam plugs are at power measuring? I installed one to check consumption of an old combi fridge/freezer because I suspected it to use too much electricity. After measuring for 1 mon…

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## [Delay Sonos play's music](https://community.homey.app/t/delay-sonos-plays-music/26109)

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**Author:** [@Danny\_Mertens](https://community.homey.app/u/Danny_Mertens)\
**Replies:** 6\
**Last updated:** [March 17, 2020, 7:08pm UTC](https://community.homey.app/t/delay-sonos-plays-music/26109 "2020-03-17T19:08:51Z")

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Hi, I’m using a Remotec 8 button controller to start a Radio station on my Sonos, quite basic to be honest if I click on this button it works fine but there is a delay from about 7 or more seconds. This is also with a …

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## [Homey Insights pushmessage graphs](https://community.homey.app/t/homey-insights-pushmessage-graphs/27222)

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**Author:** [@ewok](https://community.homey.app/u/ewok)\
**Replies:** 0\
**Last updated:** [March 16, 2020, 7:14pm UTC](https://community.homey.app/t/homey-insights-pushmessage-graphs/27222 "2020-03-16T19:14:13Z")

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I recently made a luftdaten sensor that measures dust particles in the air. With a command (/stof) in Telegram I am able to receive most recent values. Unfortunately it doesn’t tell me an average. I could calculate this …

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## [Device activity timeline unavailable?](https://community.homey.app/t/device-activity-timeline-unavailable/27215)

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**Author:** [@Hannes85](https://community.homey.app/u/Hannes85)\
**Replies:** 0\
**Last updated:** [March 16, 2020, 4:02pm UTC](https://community.homey.app/t/device-activity-timeline-unavailable/27215 "2020-03-16T16:02:02Z")

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Checking if anyone noticed this; I had a(nother) power outage this morning. After an hour power got restored and homey spun up just fine. An hour or so later I wanted to check activity for a specific device but the enti…

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## [Google Home and Wireless Weather Sensors](https://community.homey.app/t/google-home-and-wireless-weather-sensors/27210)

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**Author:** [@Tottemannen](https://community.homey.app/u/Tottemannen)\
**Replies:** 0\
**Last updated:** [March 16, 2020, 1:42pm UTC](https://community.homey.app/t/google-home-and-wireless-weather-sensors/27210 "2020-03-16T13:42:29Z")

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I have a Google Home and I would like to ask temperatures based on my sensors (use the app Wireless Weather Sensors). The Homey and Google Home is linked. But I dont understand how to get it work (for example, hey Googl…

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## [Push message when a energia power sensor is minor then 1W](https://community.homey.app/t/push-message-when-a-energia-power-sensor-is-minor-then-1w/27178)

<div class="topic-metadata">

**Author:** [@MarcoZ](https://community.homey.app/u/MarcoZ)\
**Replies:** 4\
**Last updated:** [March 15, 2020, 6:29pm UTC](https://community.homey.app/t/push-message-when-a-energia-power-sensor-is-minor-then-1w/27178 "2020-03-15T18:29:39Z")

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I measure Energy of my dryer and whant to notiy me a push message when Energy is less then 1W, becuase this mean that Dryer is stop to work. I create a flow to check this using: when---- dryer energy change and energ…

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## [TUYA pir // flashed tasmota, how i can make it work?](https://community.homey.app/t/tuya-pir-flashed-tasmota-how-i-can-make-it-work/24206)

<div class="topic-metadata">

**Author:** [@Magic](https://community.homey.app/u/Magic)\
**Replies:** 3\
**Last updated:** [March 15, 2020, 10:04am UTC](https://community.homey.app/t/tuya-pir-flashed-tasmota-how-i-can-make-it-work/24206 "2020-03-15T10:04:22Z")

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Hi, i have TUYA wifi motion sensor. Homey app doesnt support it. So i change firmware to last tasmota. But i dont know how settings tasmota and homey for working. Maybe i can change another firmware. Thx for help. this …

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