# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=293

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 294

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## [Created a new Homey user, however Homey cannot been seen](https://community.homey.app/t/created-a-new-homey-user-however-homey-cannot-been-seen/13810)

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**Author:** [@Ray](https://community.homey.app/u/Ray)\
**Replies:** 18\
**Last updated:** [May 29, 2020, 1:32pm UTC](https://community.homey.app/t/created-a-new-homey-user-however-homey-cannot-been-seen/13810 "2020-05-29T13:32:45Z")

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I have created a new user with an Athom account, so that my wife can also use the Homey app. However, when she logs in on the app I get the message that she does not have any Homeys. What is going wrong here?

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## [Homey Version ID](https://community.homey.app/t/homey-version-id/30572)

<div class="topic-metadata">

**Author:** [@AussieRob2001](https://community.homey.app/u/AussieRob2001)\
**Replies:** 10\
**Last updated:** [May 29, 2020, 10:34am UTC](https://community.homey.app/t/homey-version-id/30572 "2020-05-29T10:34:51Z")

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Gday from Australia. I’ve received a Homey and I would like to findout what version and if it’s a Australian Version? Where do i look? Thanks

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## [Change device type](https://community.homey.app/t/change-device-type/30545)

<div class="topic-metadata">

**Author:** [@Kfk](https://community.homey.app/u/Kfk)\
**Replies:** 8\
**Last updated:** [May 28, 2020, 8:28pm UTC](https://community.homey.app/t/change-device-type/30545 "2020-05-28T20:28:03Z")

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Hi I wonder if there is possible to change the device type in Homey? I have for example Aeotec Nano switch and Dual Nano Switch that I use to control fans and heaters. But in Home there is a light symbol showing when …

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## [Geo functionality](https://community.homey.app/t/geo-functionality/30527)

<div class="topic-metadata">

**Author:** [@Kent\_Sehlin](https://community.homey.app/u/Kent_Sehlin)\
**Replies:** 1\
**Last updated:** [May 28, 2020, 8:13am UTC](https://community.homey.app/t/geo-functionality/30527 "2020-05-28T08:13:21Z")

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Am today using Hassio for Geo functionality which works OK with the majority of my smart products but But to get Sonoff to work with Geo functionality is a bit tricky. Does Homey support Geo functionality and can you con…

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## [I cannot remove my last name from Homey: how do I do that?](https://community.homey.app/t/i-cannot-remove-my-last-name-from-homey-how-do-i-do-that/30501)

<div class="topic-metadata">

**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 6\
**Last updated:** [May 27, 2020, 7:48pm UTC](https://community.homey.app/t/i-cannot-remove-my-last-name-from-homey-how-do-i-do-that/30501 "2020-05-27T19:48:21Z")

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I registered Homey with my first and last name, but now every time I use the name tag it reads my full name. I can’t remove my last name from my account… how do I fix this. It’s quite annoying

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## [How to disable Google Home suggestion to add a flow card to say something back](https://community.homey.app/t/how-to-disable-google-home-suggestion-to-add-a-flow-card-to-say-something-back/30374)

<div class="topic-metadata">

**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 12\
**Last updated:** [May 27, 2020, 12:46pm UTC](https://community.homey.app/t/how-to-disable-google-home-suggestion-to-add-a-flow-card-to-say-something-back/30374 "2020-05-27T12:46:38Z")

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I have google home successfully integrated with Homey. I can start flows seamlessly by talking to Google Home as much as I want. Now Google keeps on suggesting that I can add a flow card ’say something’ to be able to ta…

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## [Apps not responding, requiring regular restarts to fix](https://community.homey.app/t/apps-not-responding-requiring-regular-restarts-to-fix/29537)

<div class="topic-metadata">

**Author:** [@RRoelof](https://community.homey.app/u/RRoelof)\
**Replies:** 8\
**Last updated:** [May 26, 2020, 11:10am UTC](https://community.homey.app/t/apps-not-responding-requiring-regular-restarts-to-fix/29537 "2020-05-26T11:10:42Z")

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I have a Homey (Early 2016) running software V4.1.0 From time to time an app is not responding to triggers and the only way to fix it has been to restart the app in question. At random, this happens with the Sonos, Fiba…

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## [Mi-Light is the touch panel "waterproof"](https://community.homey.app/t/mi-light-is-the-touch-panel-waterproof/30427)

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**Author:** [@Barabba](https://community.homey.app/u/Barabba)\
**Replies:** 0\
**Last updated:** [May 26, 2020, 10:54am UTC](https://community.homey.app/t/mi-light-is-the-touch-panel-waterproof/30427 "2020-05-26T10:54:06Z")

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Hi mates, anyone had experience of new touch panels souch as B0 or B8 will react well with wet fingers? Will the water drops leaved on panel cause false touches?

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## [Mi-Light, which device will turn always on when power appers?](https://community.homey.app/t/mi-light-which-device-will-turn-always-on-when-power-appers/30407)

<div class="topic-metadata">

**Author:** [@Barabba](https://community.homey.app/u/Barabba)\
**Replies:** 2\
**Last updated:** [May 26, 2020, 10:50am UTC](https://community.homey.app/t/mi-light-which-device-will-turn-always-on-when-power-appers/30407 "2020-05-26T10:50:34Z")

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Hi mates, I had different experience with Mi-Light, with FUT036 e FUT011 the light turns on always if power fails, even for a fraction of second and no matter if they were switched off by remote before. The FUT028 work…

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## [Dome Home Automation Motion Detector?](https://community.homey.app/t/dome-home-automation-motion-detector/6379)

<div class="topic-metadata">

**Author:** [@Jorg](https://community.homey.app/u/Jorg)\
**Replies:** 6\
**Last updated:** [May 26, 2020, 2:28am UTC](https://community.homey.app/t/dome-home-automation-motion-detector/6379 "2020-05-26T02:28:02Z")

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Hey:) I’m pretty new to Homey, and I’m looking for motion sensors. I’ve tried the Aeotech 6, but the blinking green light when it detects motion annoys me. This one looks pretty sweet, but I’m unsure if it will work wit…

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## [Homey Script read tado thermostat values](https://community.homey.app/t/homey-script-read-tado-thermostat-values/30402)

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**Author:** [@hbeers](https://community.homey.app/u/hbeers)\
**Replies:** 0\
**Last updated:** [May 25, 2020, 8:12pm UTC](https://community.homey.app/t/homey-script-read-tado-thermostat-values/30402 "2020-05-25T20:12:13Z")

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Hi, I am a noob to JS, but I want to learn and experiment by reading all values of a tado thermostat via Homey Script. Any idea how to get this working ? Note that I am aware that Google Search could be helpful, but y…

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## [Which successor for my Synology DS214+](https://community.homey.app/t/which-successor-for-my-synology-ds214/30332)

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**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 4\
**Last updated:** [May 24, 2020, 9:42pm UTC](https://community.homey.app/t/which-successor-for-my-synology-ds214/30332 "2020-05-24T21:42:32Z")

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It is time to upgrade my Synology DS214+ and this time I would like to start using the ‘docker’ function; I want to install Home Assistant and use that together with Homey. I am looking at both the DS218+ and the DS718+ …

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## [Shelly 1 Short and Long Buttons actions](https://community.homey.app/t/shelly-1-short-and-long-buttons-actions/30352)

<div class="topic-metadata">

**Author:** [@Xavi2503](https://community.homey.app/u/Xavi2503)\
**Replies:** 6\
**Last updated:** [May 24, 2020, 7:36pm UTC](https://community.homey.app/t/shelly-1-short-and-long-buttons-actions/30352 "2020-05-24T19:36:37Z")

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Hi all :slight\_smile: Well we are back again :stuck\_out\_tongue: in addition to previous topic i opened So with the great advise by @Fire69 i bought a Busch & Jaeger Puls switch along with a Shelly 1 Wifi switch to ac…

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## [Is there anyway to see which flows are still using deleted variables?](https://community.homey.app/t/is-there-anyway-to-see-which-flows-are-still-using-deleted-variables/30257)

<div class="topic-metadata">

**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 6\
**Last updated:** [May 24, 2020, 10:56am UTC](https://community.homey.app/t/is-there-anyway-to-see-which-flows-are-still-using-deleted-variables/30257 "2020-05-24T10:56:36Z")

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When deleting a device, flows get a triangle with exclamation mark in it indicating that they are still using a non-existing device and won’t work anymore. However when deleting a variable, flows do not get any indicati…

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## [Melcloud, Homey, Alexa](https://community.homey.app/t/melcloud-homey-alexa/30328)

<div class="topic-metadata">

**Author:** [@Bryan\_Broekhof](https://community.homey.app/u/Bryan_Broekhof)\
**Replies:** 0\
**Last updated:** [May 24, 2020, 10:27am UTC](https://community.homey.app/t/melcloud-homey-alexa/30328 "2020-05-24T10:27:01Z")

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Hi, I saw melcloud is compatible with homey, now I was wondering if I can give Alexa commands such as “turn on airco” “turn on ventilation” or “turn down the temparature” Cheers, BB

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## [Controlling a fireplace on 433mhz?](https://community.homey.app/t/controlling-a-fireplace-on-433mhz/16815)

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**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 7\
**Last updated:** [May 24, 2020, 8:56am UTC](https://community.homey.app/t/controlling-a-fireplace-on-433mhz/16815 "2020-05-24T08:56:30Z")

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I’ve done a search and can’t see anything about this… We’re buying a fireplace currently and there is an option for a remote which, from what I saw in the store, is 433mhz I know homey has 433 as use it with Lightwave,…

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## [Play latest podcast episodes in Homey](https://community.homey.app/t/play-latest-podcast-episodes-in-homey/30299)

<div class="topic-metadata">

**Author:** [@Joris2112](https://community.homey.app/u/Joris2112)\
**Replies:** 0\
**Last updated:** [May 23, 2020, 9:36pm UTC](https://community.homey.app/t/play-latest-podcast-episodes-in-homey/30299 "2020-05-23T21:36:21Z")

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Hi, Has anybody got it to work to play the latest episode of a podcast in a homey flow? If so (and if possible), I would be really grateful if you’d like to share how youve got this to work. It is something I really wan…

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## [Shelly 1 keep getting disconnected from homey](https://community.homey.app/t/shelly-1-keep-getting-disconnected-from-homey/30069)

<div class="topic-metadata">

**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 11\
**Last updated:** [May 23, 2020, 5:08pm UTC](https://community.homey.app/t/shelly-1-keep-getting-disconnected-from-homey/30069 "2020-05-23T17:08:56Z")

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But keep working with google hone and shelly app, only with homey not responding Fix after uninstall and re install shelly app in homey Any help plz?

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## [Deleted timers countdown app](https://community.homey.app/t/deleted-timers-countdown-app/30197)

<div class="topic-metadata">

**Author:** [@Dave\_Meijer1](https://community.homey.app/u/Dave_Meijer1)\
**Replies:** 10\
**Last updated:** [May 22, 2020, 9:28pm UTC](https://community.homey.app/t/deleted-timers-countdown-app/30197 "2020-05-22T21:28:51Z")

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Hi I accidentally deleted my timers in de the countdown app. How can I restore the timers. I found a site but the link is not working Regards, Dave

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## [Questions about fibaro smoke detector (ZW+)](https://community.homey.app/t/questions-about-fibaro-smoke-detector-zw/30226)

<div class="topic-metadata">

**Author:** [@Remi\_J](https://community.homey.app/u/Remi_J)\
**Replies:** 1\
**Last updated:** [May 22, 2020, 5:28pm UTC](https://community.homey.app/t/questions-about-fibaro-smoke-detector-zw/30226 "2020-05-22T17:28:15Z")

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Hi, I’ve just installed a fibaro smoke detector FGSD-002 (so I suppose it is the ZW+ version) and I have 2 questions : I can see no report of the “tamper alarm” which is descibed in the fibaro manual. Is it missing ? i…

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## [Smart Life / Tuya killing IFTTT](https://community.homey.app/t/smart-life-tuya-killing-ifttt/29027)

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**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 21\
**Last updated:** [May 22, 2020, 4:04pm UTC](https://community.homey.app/t/smart-life-tuya-killing-ifttt/29027 "2020-05-22T16:04:38Z")

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So I just received a notification that Smart Life are killing IFTTT This is a huge problem as I use a bunch of devices through smart Life that connect to homey through IFTTT Is there any other way?

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## [Arduino and Google assistant](https://community.homey.app/t/arduino-and-google-assistant/30211)

<div class="topic-metadata">

**Author:** [@Draagrevo](https://community.homey.app/u/Draagrevo)\
**Replies:** 0\
**Last updated:** [May 22, 2020, 8:10am UTC](https://community.homey.app/t/arduino-and-google-assistant/30211 "2020-05-22T08:10:22Z")

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Hello, I have a question regarding Homey, Arduino and Google assistant (or Alexa) voice control. I have a lot of (0-10V controlled) dimmers that i control with Arduino. In my code I have a table that stores all the dim…

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## [Solarpanels](https://community.homey.app/t/solarpanels/30192)

<div class="topic-metadata">

**Author:** [@Nakkie040](https://community.homey.app/u/Nakkie040)\
**Replies:** 2\
**Last updated:** [May 21, 2020, 9:16pm UTC](https://community.homey.app/t/solarpanels/30192 "2020-05-21T21:16:29Z")

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Hey all, Quick question because my own search skills are absent today, can i use the solarpanel app with the solaredge SE1500? Thanks for the help! Gr Michiel.

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## [How frequently does Homey update the Weather info](https://community.homey.app/t/how-frequently-does-homey-update-the-weather-info/30189)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 4\
**Last updated:** [May 21, 2020, 2:21pm UTC](https://community.homey.app/t/how-frequently-does-homey-update-the-weather-info/30189 "2020-05-21T14:21:17Z")

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So I see Homey has the core weather tags (Weather, Temp, Humidity and Pressure) I don’t seem to be able to set a card for when one of these gets updated do something With that in mind, I was wondering how frequently th…

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## [Tahoma app](https://community.homey.app/t/tahoma-app/22691)

<div class="topic-metadata">

**Author:** [@Paul\_Mijnhijmer](https://community.homey.app/u/Paul_Mijnhijmer)\
**Replies:** 4\
**Last updated:** [May 21, 2020, 1:56pm UTC](https://community.homey.app/t/tahoma-app/22691 "2020-05-21T13:56:20Z")

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I add tahoma app in homey I only see my screens , homey NOT discover my door sensor i/o, my temp sensor, sun sensor, curtains rails RTS, and my scenario. My tahoma is working perfect but I want to use homey for fine tu…

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## [Logic tag + xx?](https://community.homey.app/t/logic-tag-xx/30188)

<div class="topic-metadata">

**Author:** [@vaderag](https://community.homey.app/u/vaderag)\
**Replies:** 6\
**Last updated:** [May 21, 2020, 1:31pm UTC](https://community.homey.app/t/logic-tag-xx/30188 "2020-05-21T13:31:41Z")

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So, it’s high humidity here today and this has meant a few flows that measure increased humidity in a room have kicked in unnecessarily I’d like to therefore include logic where I compare sensor reading to weather humid…

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## [Minimal requirements Homey App for iOS?](https://community.homey.app/t/minimal-requirements-homey-app-for-ios/30089)

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**Author:** [@ChrisVR](https://community.homey.app/u/ChrisVR)\
**Replies:** 2\
**Last updated:** [May 21, 2020, 6:46am UTC](https://community.homey.app/t/minimal-requirements-homey-app-for-ios/30089 "2020-05-21T06:46:40Z")

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Hi there, which ‘iPad’ versions are supported by the current Homey app? I am looking for a second handed iPad mini but want to know if e.g. iPad mini 2 is still supported… Thanks

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## [Scene activation with roller shutter switches possible?](https://community.homey.app/t/scene-activation-with-roller-shutter-switches-possible/29915)

<div class="topic-metadata">

**Author:** [@Harold44](https://community.homey.app/u/Harold44)\
**Replies:** 9\
**Last updated:** [May 20, 2020, 2:48pm UTC](https://community.homey.app/t/scene-activation-with-roller-shutter-switches-possible/29915 "2020-05-20T14:48:53Z")

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Hi everybody! Sorry for my english, I’m french and I use my school english to write this post. To try the Homey box I start to connect one Fibaro roller shutter 2 device, it works! But I want to trigger a flow with 2 …

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## [My new Homey is offline](https://community.homey.app/t/my-new-homey-is-offline/30129)

<div class="topic-metadata">

**Author:** [@Jimbeam](https://community.homey.app/u/Jimbeam)\
**Replies:** 1\
**Last updated:** [May 20, 2020, 5:06am UTC](https://community.homey.app/t/my-new-homey-is-offline/30129 "2020-05-20T05:06:59Z")

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My new Homey is offline and stuck in green pulse.

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## [POPP Strike Lock POPE012501](https://community.homey.app/t/popp-strike-lock-pope012501/29686)

<div class="topic-metadata">

**Author:** [@Staily](https://community.homey.app/u/Staily)\
**Replies:** 4\
**Last updated:** [May 20, 2020, 4:57am UTC](https://community.homey.app/t/popp-strike-lock-pope012501/29686 "2020-05-20T04:57:05Z")

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Hi all, My POPP Strike Lock is acting weird. When I power the module with a 9V block battery (for test purpose), I can add the device to Homey. When I power the module with the 12V DC transfo, the led on the module ke…

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