# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=280

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 281

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## [Tradfri Gateway Update corrupts lightbulbs functioning](https://community.homey.app/t/tradfri-gateway-update-corrupts-lightbulbs-functioning/36345)

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**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 2\
**Last updated:** [November 2, 2020, 9:47am UTC](https://community.homey.app/t/tradfri-gateway-update-corrupts-lightbulbs-functioning/36345 "2020-11-02T09:47:35Z")

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I’m using the Tradfri gateway as the interface between Homey and the Tradfri lightbulbs. This works fine except that now and then the Tradfri gateway gets an FW update and all the lightbulb stop functioning. If I then I …

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## [Google assistant - disable "native" homey commands](https://community.homey.app/t/google-assistant-disable-native-homey-commands/36855)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 1\
**Last updated:** [November 2, 2020, 7:45am UTC](https://community.homey.app/t/google-assistant-disable-native-homey-commands/36855 "2020-11-02T07:45:39Z")

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Seems Homey is interfering with my assistant routines. I tell it to “turn on the kitchen lights”, and most of the time it will do something other than what’s in my routine. I’m pretty sure this is Homey trying to turn on…

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## [Homey v5 slow zigbee?](https://community.homey.app/t/homey-v5-slow-zigbee/36847)

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**Author:** [@timvdhoorn](https://community.homey.app/u/timvdhoorn)\
**Replies:** 0\
**Last updated:** [November 1, 2020, 9:57pm UTC](https://community.homey.app/t/homey-v5-slow-zigbee/36847 "2020-11-01T21:57:11Z")

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Hello all, I notice a delay of ±3 sec when turning the lights on or off. It happens either with philips lights and ikea lights. The lights are directly near homey (3 meter of open air max) Does anyone know how to fix …

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## [Qubino Dimmer in Homekit](https://community.homey.app/t/qubino-dimmer-in-homekit/9059)

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**Author:** [@monkeybiznezz](https://community.homey.app/u/monkeybiznezz)\
**Replies:** 9\
**Last updated:** [November 1, 2020, 8:21pm UTC](https://community.homey.app/t/qubino-dimmer-in-homekit/9059 "2020-11-01T20:21:48Z")

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Hi there, i just received my homey pro two weeks ago and i am totally impressed by the flows and the functionality. Every day i am creating more flows and virtual devices to improve my smart home which was formerly base…

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## [Z wave clash perhaps?](https://community.homey.app/t/z-wave-clash-perhaps/36781)

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**Author:** [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Replies:** 1\
**Last updated:** [October 31, 2020, 4:28pm UTC](https://community.homey.app/t/z-wave-clash-perhaps/36781 "2020-10-31T16:28:11Z")

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I have run a Heat Genius system (https://www.geniushub.co.uk/) for 4 years with no errors that I can remember. It communicates with its sensors and the like by Z-wave. Rock solid is the way I would describe it. It handle…

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## [Ring snapshot](https://community.homey.app/t/ring-snapshot/36739)

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**Author:** [@Jacopo\_Squitieri](https://community.homey.app/u/Jacopo_Squitieri)\
**Replies:** 2\
**Last updated:** [October 31, 2020, 7:23am UTC](https://community.homey.app/t/ring-snapshot/36739 "2020-10-31T07:23:54Z")

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Hi, i set up a ring doorbell in homey so that i could get a snapshot when the button Is pressed. i set up 2 flows : One to get the snap on Press and One to send on grab and i get a notification but no image unless i ru…

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## [Weather maps 1.0 work but 2.0 not work](https://community.homey.app/t/weather-maps-1-0-work-but-2-0-not-work/36756)

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**Author:** [@Michele\_Giannelli](https://community.homey.app/u/Michele_Giannelli)\
**Replies:** 1\
**Last updated:** [October 31, 2020, 6:36am UTC](https://community.homey.app/t/weather-maps-1-0-work-but-2-0-not-work/36756 "2020-10-31T06:36:45Z")

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Hi, I use javascript in my html page: Weather maps 1.0: var Meteo = new L.TileLayer(“http://tile.openweathermap.org/map/precipitation\_new/{z}/{x}/{y}.png?appid=xxx”); mymap.addLayer(Meteo); WORK fine… :+1: Using Wea…

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## [Fibaro Dimmer help](https://community.homey.app/t/fibaro-dimmer-help/36750)

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**Author:** [@Sierra](https://community.homey.app/u/Sierra)\
**Replies:** 6\
**Last updated:** [October 30, 2020, 10:14pm UTC](https://community.homey.app/t/fibaro-dimmer-help/36750 "2020-10-30T22:14:22Z")

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Does anyone know why there is 5 different click options available for the right and only 4 for the left? Pressed left x3 is missing? I got like 7 dimmers and all of them are missing triple click on left button.

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## [Problem with fibaro roller shutter 3](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708)

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**Author:** [@Dario\_Mazza](https://community.homey.app/u/Dario_Mazza)\
**Replies:** 3\
**Last updated:** [October 30, 2020, 9:21am UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708 "2020-10-30T09:21:26Z")

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hi all, i need help with a fibaro ruller shutter 3: i connected it but homey identifies it as a dimmer and the only possible command is that of light intensity. Why? Thanks for your help

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## [Fibaro Roller Shutter Issue](https://community.homey.app/t/fibaro-roller-shutter-issue/35308)

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**Author:** [@Sierra](https://community.homey.app/u/Sierra)\
**Replies:** 3\
**Last updated:** [October 30, 2020, 7:06am UTC](https://community.homey.app/t/fibaro-roller-shutter-issue/35308 "2020-10-30T07:06:05Z")

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Hello. I recently bought Somfy WT motors and planned to use them with Fibaro Roller Shutter. I’m lucky that I can try different versions of the shutter, so I tried shutter 2 and shutter 3. Shutter 2 doesn’t seem to wan…

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## [Support for ORCON MVS15 fan](https://community.homey.app/t/support-for-orcon-mvs15-fan/36727)

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**Author:** [@Frans\_Halsjes](https://community.homey.app/u/Frans_Halsjes)\
**Replies:** 1\
**Last updated:** [October 30, 2020, 6:47am UTC](https://community.homey.app/t/support-for-orcon-mvs15-fan/36727 "2020-10-30T06:47:02Z")

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Hello, I would like to control my ORCON MVS15 fan, emulating the RF remote using Homey 868Mhz. Protocol can be found here: https://github.com/peeter123/orcon-15rf-protocol-decoder Anyone able to create an app for that…

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## [Icasa remote stopped working after PTP](https://community.homey.app/t/icasa-remote-stopped-working-after-ptp/36666)

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**Author:** [@Mike1233](https://community.homey.app/u/Mike1233)\
**Replies:** 0\
**Last updated:** [October 29, 2020, 7:09am UTC](https://community.homey.app/t/icasa-remote-stopped-working-after-ptp/36666 "2020-10-29T07:09:13Z")

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843/5000 Last week I received a motion detector from Hue. Tried to install this but with no way. When tried to install a door contact from Aqara, it doesn’t work either. Both are Zigbee devices. Then a PTP done for abo…

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## [Is it possible to send multi line mobile push notification?](https://community.homey.app/t/is-it-possible-to-send-multi-line-mobile-push-notification/36646)

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**Author:** [@Robert\_Hammarstrom](https://community.homey.app/u/Robert_Hammarstrom)\
**Replies:** 4\
**Last updated:** [October 28, 2020, 8:27pm UTC](https://community.homey.app/t/is-it-possible-to-send-multi-line-mobile-push-notification/36646 "2020-10-28T20:27:19Z")

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Hi! I have bought myself a Homey Pro and trying to send myself a push notification with text over several lines with no luck. Is that even possible? Im using the Mobile card - Send a push notification. Maybe there is…

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## [Power Supply](https://community.homey.app/t/power-supply/13490)

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**Author:** [@1louder](https://community.homey.app/u/1louder)\
**Replies:** 17\
**Last updated:** [October 28, 2020, 7:16pm UTC](https://community.homey.app/t/power-supply/13490 "2020-10-28T19:16:04Z")

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I just set up my brand new Homey last night. It came shipped with an adaptor for Australian power, but the adaptor is pretty flimsy, and can easily come unplugged. Can I use any 5v DC 2A USB power supply without blowin…

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## [Send command to Bluesound box](https://community.homey.app/t/send-command-to-bluesound-box/36648)

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**Author:** [@Wilfred\_Greven](https://community.homey.app/u/Wilfred_Greven)\
**Replies:** 2\
**Last updated:** [October 28, 2020, 6:44pm UTC](https://community.homey.app/t/send-command-to-bluesound-box/36648 "2020-10-28T18:44:31Z")

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Hi Who can help me to send the correct command to the Bluesound box to change the lighting of the display? I found the following text on the net: ledbrightness Adjusting the LED brightness setting is possible via the …

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## [Delai / delay](https://community.homey.app/t/delai-delay/36622)

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**Author:** [@freeshare](https://community.homey.app/u/freeshare)\
**Replies:** 4\
**Last updated:** [October 28, 2020, 4:19pm UTC](https://community.homey.app/t/delai-delay/36622 "2020-10-28T16:19:46Z")

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Bonjour, j’aimerai couper mon chauffage lorsqu’une porte est ouverte, mais uniquement si la porte reste ouverte plus de 5 secondes… est ce possible ? je n’ai pas trouvé de fonction de temporisation. je sais couper le c…

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## [Help needed setup MQTT](https://community.homey.app/t/help-needed-setup-mqtt/32571)

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**Author:** [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\
**Replies:** 7\
**Last updated:** [October 28, 2020, 2:29pm UTC](https://community.homey.app/t/help-needed-setup-mqtt/32571 "2020-10-28T14:29:58Z")

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I’m using Homey for a year now and as everyone else, I’m exploring more and more options on it. Now I have bought a Sonoff 4ch Pro R2, flashed the software to Tasmota 8.3.1 and enabled pulse switching. Within my home n…

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## [How do I know if a flow is executed?](https://community.homey.app/t/how-do-i-know-if-a-flow-is-executed/36623)

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**Author:** [@OzFrog](https://community.homey.app/u/OzFrog)\
**Replies:** 1\
**Last updated:** [October 28, 2020, 10:14am UTC](https://community.homey.app/t/how-do-i-know-if-a-flow-is-executed/36623 "2020-10-28T10:14:22Z")

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I’m new to Homey. I know I can add a notification card to a flow but is there any other way of checking which flows have run and when, like a log?

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## [Help required with the FritzBox Call Monitor App](https://community.homey.app/t/help-required-with-the-fritzbox-call-monitor-app/25146)

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**Author:** [@Capetrip](https://community.homey.app/u/Capetrip)\
**Replies:** 5\
**Last updated:** [October 28, 2020, 10:13am UTC](https://community.homey.app/t/help-required-with-the-fritzbox-call-monitor-app/25146 "2020-10-28T10:13:18Z")

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Hi Homey Community, I have my Homey since 3 days and setup and first basic flows are done and working well. What I dont get working is the FritzBox Call Monitor. Who used that and can share experiences? I activated t…

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## [Aqara double switch wrks independently](https://community.homey.app/t/aqara-double-switch-wrks-independently/36359)

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**Author:** [@Juan\_Ramos\_de\_miguel](https://community.homey.app/u/Juan_Ramos_de_miguel)\
**Replies:** 5\
**Last updated:** [October 27, 2020, 7:58pm UTC](https://community.homey.app/t/aqara-double-switch-wrks-independently/36359 "2020-10-27T19:58:02Z")

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Hello everyone! I ´ve got a new homey and it works great BUT, when I install a double aqara switch L it pairs fine, but once i pair it with google home it only appears one of the switchs (the left one) so i can no use v…

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## [Thermostat Haozee](https://community.homey.app/t/thermostat-haozee/23957)

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**Author:** [@Pilou](https://community.homey.app/u/Pilou)\
**Replies:** 2\
**Last updated:** [October 27, 2020, 10:39am UTC](https://community.homey.app/t/thermostat-haozee/23957 "2020-10-27T10:39:44Z")

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Hi, I found an interesting thermostat on Aliexpress. It’s not very expensif 36€ (good because I need more than one…) but does it works with homey? The brand is Haozee … I can’t find it in the list with the known brands… …

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## [iOS app doesn’t update presence information anymore](https://community.homey.app/t/ios-app-doesn-t-update-presence-information-anymore/36241)

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**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 11\
**Last updated:** [October 27, 2020, 8:54am UTC](https://community.homey.app/t/ios-app-doesn-t-update-presence-information-anymore/36241 "2020-10-27T08:54:13Z")

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I noticed that my homey iOS app doesn’t update my and my housemates presence anymore. I’m not sure when it stoped with it. iOS settings are fine, homey may use exact location always. I’m logged in and receive notificati…

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## [Aeotec LED Bulb 6](https://community.homey.app/t/aeotec-led-bulb-6/15905)

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**Author:** [@McFreak](https://community.homey.app/u/McFreak)\
**Replies:** 16\
**Last updated:** [October 20, 2020, 1:33pm UTC](https://community.homey.app/t/aeotec-led-bulb-6/15905 "2020-10-20T13:33:48Z")

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Hi all, Does anyone got the Aeon LED Bulb 6 working ? I cant get it included. grtz!

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## [Hue not working due to revoking access](https://community.homey.app/t/hue-not-working-due-to-revoking-access/36548)

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**Author:** [@mhuberts](https://community.homey.app/u/mhuberts)\
**Replies:** 0\
**Last updated:** [October 26, 2020, 12:28pm UTC](https://community.homey.app/t/hue-not-working-due-to-revoking-access/36548 "2020-10-26T12:28:30Z")

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Hi All, I was cleaning up my hue bridge permissions on the website of meethue.com and i accidentally revoked the permissions for Homey :frowning:. Now i’m not able to control my lights anymore via Homey. Is there a sol…

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## [Fibaro Wallplugg in Homeykit?](https://community.homey.app/t/fibaro-wallplugg-in-homeykit/36336)

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**Author:** [@Sebbe](https://community.homey.app/u/Sebbe)\
**Replies:** 3\
**Last updated:** [October 25, 2020, 6:50pm UTC](https://community.homey.app/t/fibaro-wallplugg-in-homeykit/36336 "2020-10-25T18:50:09Z")

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Hi, Yesterday I decieded to finally start using Homeykit that I installed a long time ago. The bulbs from Philips Hue works perfect but not the IKEA bulbs or Fibaro Wallplugg. I have a guess why IKEA not working and t…

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## [Homey seems to be wrong by 1 hour since the clocks changed last night](https://community.homey.app/t/homey-seems-to-be-wrong-by-1-hour-since-the-clocks-changed-last-night/36495)

<div class="topic-metadata">

**Author:** [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Replies:** 1\
**Last updated:** [October 25, 2020, 11:43am UTC](https://community.homey.app/t/homey-seems-to-be-wrong-by-1-hour-since-the-clocks-changed-last-night/36495 "2020-10-25T11:43:32Z")

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I am new to Homey so set up a little flow to turn the lights off at 10pm and on again the next morning at 7am. Today however the lights came on at 8am, presumably as at 2am the clocks moved back an hour for daylight savi…

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## [Converting from Openhab to Homey - How to get Modbus and API data?](https://community.homey.app/t/converting-from-openhab-to-homey-how-to-get-modbus-and-api-data/21235)

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**Author:** [@tommyhagenes](https://community.homey.app/u/tommyhagenes)\
**Replies:** 4\
**Last updated:** [October 25, 2020, 11:01am UTC](https://community.homey.app/t/converting-from-openhab-to-homey-how-to-get-modbus-and-api-data/21235 "2020-10-25T11:01:04Z")

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Hi all, After using Openhab for 4 years and probably using 4000 hours, i decided to switch to Homey this weekend after my SD-card got an error again (lucky number six). I love it so far, its easy, elegant and maybe als…

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## [Zigbee devices not working after restore](https://community.homey.app/t/zigbee-devices-not-working-after-restore/36436)

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**Author:** [@Kristian](https://community.homey.app/u/Kristian)\
**Replies:** 4\
**Last updated:** [October 25, 2020, 6:47am UTC](https://community.homey.app/t/zigbee-devices-not-working-after-restore/36436 "2020-10-25T06:47:06Z")

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Homey crashed and burned, got a replacement and hence a backup restore. Worked quite good, except zigbee devices doesnt seem to work anymore. They show up nicely, seems good in dev portal etc. But trying to use them gene…

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## [NEXA MYCR-1000, anyone know if it is supported?](https://community.homey.app/t/nexa-mycr-1000-anyone-know-if-it-is-supported/36407)

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**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 2\
**Last updated:** [October 24, 2020, 8:23am UTC](https://community.homey.app/t/nexa-mycr-1000-anyone-know-if-it-is-supported/36407 "2020-10-24T08:23:15Z")

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Hi! I just bought a three pack with remote and 3x MYCR-1000. They look identical to MYC-1000, are they supported? I want to know before I open the blister pack…

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## [Homey / ZWave not using Nodes](https://community.homey.app/t/homey-zwave-not-using-nodes/36396)

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**Author:** [@Felix\_Lorang](https://community.homey.app/u/Felix_Lorang)\
**Replies:** 10\
**Last updated:** [October 24, 2020, 7:23am UTC](https://community.homey.app/t/homey-zwave-not-using-nodes/36396 "2020-10-24T07:23:54Z")

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Hi, I have serious connection issues with my homey, as you can see, several devices are not or only from time to time responive. However, none of my devices use additional nodes, all connect directly to homey. I even got…

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