# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=274

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 275

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## [Smart power plug lives his own life](https://community.homey.app/t/smart-power-plug-lives-his-own-life/40359)

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**Author:** [@Dickslinger](https://community.homey.app/u/Dickslinger)\
**Replies:** 15\
**Last updated:** [January 4, 2021, 5:39pm UTC](https://community.homey.app/t/smart-power-plug-lives-his-own-life/40359 "2021-01-04T17:39:42Z")

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My smart plug ( Ikea ) stops working after 30 sec , normaly when there’s motion in the Bathroom or Toilet it works as long there is motion ( motion sensor set to 180sec ) ( it always worked ) . so i swaped my plug for an…

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## [How to add time to logic number](https://community.homey.app/t/how-to-add-time-to-logic-number/40443)

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**Author:** [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Replies:** 2\
**Last updated:** [January 4, 2021, 3:10pm UTC](https://community.homey.app/t/how-to-add-time-to-logic-number/40443 "2021-01-04T15:10:21Z")

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Hi. I have some flows using the countdown app to inform me that the garage door is still open. The flow sends me a push message when the countdown time has run out (900), then restarts the countdown. So I basically get…

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## [Connect fibaro to homey](https://community.homey.app/t/connect-fibaro-to-homey/39319)

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**Author:** [@Eugene\_Brouwers](https://community.homey.app/u/Eugene_Brouwers)\
**Replies:** 17\
**Last updated:** [January 4, 2021, 2:02pm UTC](https://community.homey.app/t/connect-fibaro-to-homey/39319 "2021-01-04T14:02:46Z")

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Hi, I want to connect the fibaro double switch relais. But homey doesn’t seem to connect it. I puss 3 times the button but nothing happened. The relais is new and I guess version 2 Thanks for your support. Eugene

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## [Directory deactivation](https://community.homey.app/t/directory-deactivation/40361)

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**Author:** [@Vlada\_Skorepa](https://community.homey.app/u/Vlada_Skorepa)\
**Replies:** 2\
**Last updated:** [January 3, 2021, 7:09pm UTC](https://community.homey.app/t/directory-deactivation/40361 "2021-01-03T19:09:34Z")

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I apologize for this inquiry. I am a beginner and I need advice. You can stop the flow of multiple cards in the same directory at once or each card separately. If there are more, it is tedious.

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## [Hue Bridge: use it or connect directly to Homey?](https://community.homey.app/t/hue-bridge-use-it-or-connect-directly-to-homey/40353)

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**Author:** [@TheFops](https://community.homey.app/u/TheFops)\
**Replies:** 10\
**Last updated:** [January 3, 2021, 6:38pm UTC](https://community.homey.app/t/hue-bridge-use-it-or-connect-directly-to-homey/40353 "2021-01-03T18:38:25Z")

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Hey all, As of today I’ve moved into my new home. I’m still working on putting Hue and Tradfri lights everywhere and some dumb light bulbs will be controlled by a smart zigbee rotary dimmer. I’m still not sure whether …

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## [Xiaomi Smart Wireless Door Window Light Sensor 2nd Home Daily Security Alarm](https://community.homey.app/t/xiaomi-smart-wireless-door-window-light-sensor-2nd-home-daily-security-alarm/40298)

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**Author:** [@Torgeir\_Rimeslatten](https://community.homey.app/u/Torgeir_Rimeslatten)\
**Replies:** 1\
**Last updated:** [January 2, 2021, 10:59am UTC](https://community.homey.app/t/xiaomi-smart-wireless-door-window-light-sensor-2nd-home-daily-security-alarm/40298 "2021-01-02T10:59:45Z")

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Thoses this work with homey without Xiaomi bridge? Description: Name: Xiaomi Mijia Door and Window Sensor 2 Size: 34.0×32.7×14.5mm Wireless connection: Bluetooth 5.1BLE Battery model: CR2032 Working temperature: -1…

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## [Missing\_scopes when updated to rc50](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238)

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**Author:** [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\
**Replies:** 10\
**Last updated:** [January 1, 2021, 4:16pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238 "2021-01-01T16:16:38Z")

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Hi I want to update my homey from 4.2 to rc50. When I try to this ( Experimental updates ) i get the error : Missing\_scopes in red in the down left corner ? whats wrong ?

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## [Call a web url](https://community.homey.app/t/call-a-web-url/40197)

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**Author:** [@thobu](https://community.homey.app/u/thobu)\
**Replies:** 4\
**Last updated:** [December 31, 2020, 3:35pm UTC](https://community.homey.app/t/call-a-web-url/40197 "2020-12-31T15:35:01Z")

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Hi: I’d like to create Flow which calls a certain web url - no additional parameters - every 3 hours. Is there an app/card for this? Thanks

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## [Tuya cloud app nit showing devices](https://community.homey.app/t/tuya-cloud-app-nit-showing-devices/40080)

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**Author:** [@Davy\_Manderveld](https://community.homey.app/u/Davy_Manderveld)\
**Replies:** 6\
**Last updated:** [December 31, 2020, 2:19pm UTC](https://community.homey.app/t/tuya-cloud-app-nit-showing-devices/40080 "2020-12-31T14:19:09Z")

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Hello. Can’t seem to connect my tuya app with homey. I’ve installed the tuya cloud app and filled my credentials of the tuya smart app but i can’t see any device. Can somebody help me?

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## [Advice for initial smart setup new house](https://community.homey.app/t/advice-for-initial-smart-setup-new-house/39310)

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**Author:** [@Berendvn](https://community.homey.app/u/Berendvn)\
**Replies:** 9\
**Last updated:** [December 31, 2020, 12:59pm UTC](https://community.homey.app/t/advice-for-initial-smart-setup-new-house/39310 "2020-12-31T12:59:28Z")

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Good morning all, We have just bought a new house that needs complete renovation (new electricity, new central heating, gas, water etc). I want to take the opportunity to lay the foundation for a smart home right away. …

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## [Dropped my homey 😢](https://community.homey.app/t/dropped-my-homey/40147)

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**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 7\
**Last updated:** [December 31, 2020, 11:33am UTC](https://community.homey.app/t/dropped-my-homey/40147 "2020-12-31T11:33:32Z")

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I dropped my Homey and now there is something rattling inside when I shake my Homey carefully. It sounds like a screw or so? It seems that everything is functioning normally, but still I’m curious what is rattling! Has…

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## [Arm Arlo when everyone leaves the house](https://community.homey.app/t/arm-arlo-when-everyone-leaves-the-house/39878)

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**Author:** [@JordyM](https://community.homey.app/u/JordyM)\
**Replies:** 3\
**Last updated:** [December 30, 2020, 2:46pm UTC](https://community.homey.app/t/arm-arlo-when-everyone-leaves-the-house/39878 "2020-12-30T14:46:17Z")

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Hi, I have an Arlo base station with multiple cameras and am trying to arm all the cameras when everyone left the house. Can anyone help? Within the Arlo app itself it is possible to arm the camera depending on my geof…

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## [Better logic multiple trigger](https://community.homey.app/t/better-logic-multiple-trigger/40114)

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**Author:** [@Paul\_Scholte](https://community.homey.app/u/Paul_Scholte)\
**Replies:** 0\
**Last updated:** [December 30, 2020, 2:07pm UTC](https://community.homey.app/t/better-logic-multiple-trigger/40114 "2020-12-30T14:07:04Z")

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I use Better Logic to trigger flows when one or more variables change. But when two or more variables change at the same time the flow is triggered multiple times also. I have solved this by using a timer. In combination…

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## [Inefficient flow](https://community.homey.app/t/inefficient-flow/40088)

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**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 2\
**Last updated:** [December 30, 2020, 8:21am UTC](https://community.homey.app/t/inefficient-flow/40088 "2020-12-30T08:21:56Z")

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Hi, I have a nice flow here, works fine, but i suspect its highly inefficient, This sending an order to the thermostat every 15minutes will empty the thermostat batteries, and create unecessary signals. Is there some…

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## [Flow to activate Arlo cameras](https://community.homey.app/t/flow-to-activate-arlo-cameras/32197)

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**Author:** [@Mats\_Nygren](https://community.homey.app/u/Mats_Nygren)\
**Replies:** 2\
**Last updated:** [December 29, 2020, 6:54pm UTC](https://community.homey.app/t/flow-to-activate-arlo-cameras/32197 "2020-12-29T18:54:56Z")

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I want to create a flow where my Arlo cameras activates when i lock my door. Its ok to add the door in “when” but when i want to add the cameras in “then” to the flow, my cameras is not avaliable. Why?

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## [Software for Jura](https://community.homey.app/t/software-for-jura/39998)

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**Author:** [@Eric\_Rijgwart](https://community.homey.app/u/Eric_Rijgwart)\
**Replies:** 2\
**Last updated:** [December 29, 2020, 9:27am UTC](https://community.homey.app/t/software-for-jura/39998 "2020-12-29T09:27:33Z")

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Hi,my name is Eric. I want to know if there is software to read out my Jura? Greets Eric

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## [Run Flow when virtual device is turned on or off even when it is already in that state](https://community.homey.app/t/run-flow-when-virtual-device-is-turned-on-or-off-even-when-it-is-already-in-that-state/39898)

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**Author:** [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Replies:** 3\
**Last updated:** [December 28, 2020, 4:33pm UTC](https://community.homey.app/t/run-flow-when-virtual-device-is-turned-on-or-off-even-when-it-is-already-in-that-state/39898 "2020-12-28T16:33:14Z")

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Hello, I have a virtual device to control a device with Google home. The normal actions work fine. However it only works if the device in Homey is in the opposite state. Meaning, when I say “He Google turn device on” th…

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## [Active floor only when sensor is triggered](https://community.homey.app/t/active-floor-only-when-sensor-is-triggered/39896)

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**Author:** [@Fredeflu](https://community.homey.app/u/Fredeflu)\
**Replies:** 11\
**Last updated:** [December 27, 2020, 4:24pm UTC](https://community.homey.app/t/active-floor-only-when-sensor-is-triggered/39896 "2020-12-27T16:24:35Z")

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Hi. I have created a flow thats rises the temperature to a specific temp when the the 1. floor is active (example when I wake up in the morning and walk out in the Living room. The «when» is when 1. floor is active. Bu…

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## [Lidl door window sensor \[zigbee\]](https://community.homey.app/t/lidl-door-window-sensor-zigbee/39885)

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**Author:** [@Hans\_van\_Hengel](https://community.homey.app/u/Hans_van_Hengel)\
**Replies:** 2\
**Last updated:** [December 27, 2020, 1:08pm UTC](https://community.homey.app/t/lidl-door-window-sensor-zigbee/39885 "2020-12-27T13:08:31Z")

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Updated homey to v5. Installed the Tuya Zigbee app. Installed the correct sensor from the app. Waited 10 minutes to give it time to initialize. It shows nicely in the app, but it only reports battery level. It does NOT …

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## [Unable to connect to Homey / Hue devices unavailable](https://community.homey.app/t/unable-to-connect-to-homey-hue-devices-unavailable/12512)

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**Author:** [@MrHaugen](https://community.homey.app/u/MrHaugen)\
**Replies:** 44\
**Last updated:** [December 26, 2020, 11:49am UTC](https://community.homey.app/t/unable-to-connect-to-homey-hue-devices-unavailable/12512 "2020-12-26T11:49:52Z")

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My Homey started to act very weird last night. I hope some of you could point me in the right direction. Someone have probably had a similar issue before. I noticed that non of my Philips hue lights functioned. Nothing …

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## [Kaku stekkers en schakelaars werken niet 's ochtends](https://community.homey.app/t/kaku-stekkers-en-schakelaars-werken-niet-s-ochtends/39808)

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**Author:** [@Jarko](https://community.homey.app/u/Jarko)\
**Replies:** 8\
**Last updated:** [December 26, 2020, 10:54am UTC](https://community.homey.app/t/kaku-stekkers-en-schakelaars-werken-niet-s-ochtends/39808 "2020-12-26T10:54:08Z")

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Sommige ochtenden werken de stekkers en schakelaars van Kaku niet. Dat kan uren duren en dan ineens gaat alles wel aan. Andere zaken van Kaku (afstandbediening e.d.) lijkt Homey op zo’n moment geen probleem mee te hebben…

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## [Try to understand tuya comptebillity but i cantt](https://community.homey.app/t/try-to-understand-tuya-comptebillity-but-i-cantt/38206)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 11\
**Last updated:** [December 25, 2020, 9:31pm UTC](https://community.homey.app/t/try-to-understand-tuya-comptebillity-but-i-cantt/38206 "2020-12-25T21:31:52Z")

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I serch the forun but didnt understand what is supported… Lets say this bulb Will work? US $28.70 33%OFF | Lonsonho ZigBee 3.0 Tuya Smart Led Lamp Bulb Light E27 220V RGB+W+C Works with Smartthings Echo Plus Hub Alex…

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## [Fibaro smart implant on 12v leds](https://community.homey.app/t/fibaro-smart-implant-on-12v-leds/39694)

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**Author:** [@Martijn02091989](https://community.homey.app/u/Martijn02091989)\
**Replies:** 4\
**Last updated:** [December 25, 2020, 5:54pm UTC](https://community.homey.app/t/fibaro-smart-implant-on-12v-leds/39694 "2020-12-25T17:54:24Z")

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Homeys, Slowly but steady every room is turning smart. Now I face a challenge and I’m seeking answers. The master bedroom has 5x 12v Gu5.3 build into the ceiling. This was done by the previous owner. Unfortunately th…

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## [Online status of devices?](https://community.homey.app/t/online-status-of-devices/39746)

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**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 9\
**Last updated:** [December 25, 2020, 5:42pm UTC](https://community.homey.app/t/online-status-of-devices/39746 "2020-12-25T17:42:11Z")

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I’m new to Homey, in the process of setting up my devices and flows. One of the questions I have is: how can I see if a device is actually still connected/reporting to Homey from the devices view? I still see a couple o…

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## [Fibaro Double Relay - auto off behavior error](https://community.homey.app/t/fibaro-double-relay-auto-off-behavior-error/27139)

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**Author:** [@Bas\_Homey](https://community.homey.app/u/Bas_Homey)\
**Replies:** 4\
**Last updated:** [December 25, 2020, 2:30pm UTC](https://community.homey.app/t/fibaro-double-relay-auto-off-behavior-error/27139 "2020-12-25T14:30:42Z")

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I got two Fibaro Double Relays (FGS-222). On the first relay (Q1-IN) I can enable the “auto-off behavior” to on. On the second relay (Q2-IN) I get an error when I try to enable the “auto-off behavior” and hit save. Error…

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## [No option for native logging of flows/triggers?](https://community.homey.app/t/no-option-for-native-logging-of-flows-triggers/39752)

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**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 3\
**Last updated:** [December 25, 2020, 11:15am UTC](https://community.homey.app/t/no-option-for-native-logging-of-flows-triggers/39752 "2020-12-25T11:15:23Z")

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Unless I’m missing something, it looks like there is no native logging available in Homey. How are people supposed to troubleshoot issues with flows without any basic logging available (Flow X started)? I’m not talking a…

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## [Ring image grabber problem](https://community.homey.app/t/ring-image-grabber-problem/15416)

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**Author:** [@pakacom](https://community.homey.app/u/pakacom)\
**Replies:** 156\
**Last updated:** [December 24, 2020, 9:21am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416 "2020-12-24T09:21:12Z")

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hello i have a problem with the ring doorbell app v2.1.1. if I use the Ring image grabber trigger and action card I get an error message ( invalid\_response 401 {“error”:“not authorized”} ) what am i doing wrong i have…

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## [Aqara (First-gen) Curtain Motor to stop on button press](https://community.homey.app/t/aqara-first-gen-curtain-motor-to-stop-on-button-press/39700)

<div class="topic-metadata">

**Author:** [@Ashley\_Wolf](https://community.homey.app/u/Ashley_Wolf)\
**Replies:** 1\
**Last updated:** [December 23, 2020, 8:38pm UTC](https://community.homey.app/t/aqara-first-gen-curtain-motor-to-stop-on-button-press/39700 "2020-12-23T20:38:25Z")

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Hey guys, this might seem like a rookie question to some but could I get some assistance? The curtain motors are working fine but I’ve been trying to stop it mid way via Homey Flow. I know I can access the device direct…

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## [How do i use new homey web app?](https://community.homey.app/t/how-do-i-use-new-homey-web-app/39667)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 21\
**Last updated:** [December 23, 2020, 5:42pm UTC](https://community.homey.app/t/how-do-i-use-new-homey-web-app/39667 "2020-12-23T17:42:22Z")

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I am beta tester in google play How do i use and install the honey web app?

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## [Delay turing on/off Ikea E27 Warm Whitle bulbs?](https://community.homey.app/t/delay-turing-on-off-ikea-e27-warm-whitle-bulbs/39361)

<div class="topic-metadata">

**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 4\
**Last updated:** [December 18, 2020, 10:36am UTC](https://community.homey.app/t/delay-turing-on-off-ikea-e27-warm-whitle-bulbs/39361 "2020-12-18T10:36:24Z")

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I just setup the 5 Beta FW on my second hand 2019 Homey and added Aqara sensors + a set of new Ikea Warm White bulbs. Everything works, but there is a very annoying delay (almost 1s) when turning Ikea bulbs on/off from t…

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