# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=273

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 274

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## [Q: Uninstalling an App = devices deleted?](https://community.homey.app/t/q-uninstalling-an-app-devices-deleted/41113)

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**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 1\
**Last updated:** [January 14, 2021, 4:11pm UTC](https://community.homey.app/t/q-uninstalling-an-app-devices-deleted/41113 "2021-01-14T16:11:48Z")

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Since I was having ongoing issues with Aqara sensors and a restart app/reboot Homey/PTP did not help, my thought was to try and remove the Mi/Aqara app, reboot Homey and reinstall the app, expecting it to reconnect the o…

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## [Adaptive lightning](https://community.homey.app/t/adaptive-lightning/41112)

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**Author:** [@MichZ](https://community.homey.app/u/MichZ)\
**Replies:** 1\
**Last updated:** [January 14, 2021, 3:40pm UTC](https://community.homey.app/t/adaptive-lightning/41112 "2021-01-14T15:40:15Z")

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Is it possible to use the new HUE/ Homekit function “Adaptive Lightning” in Homey?

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## [Zigbee issue (5.0.0-rc47)](https://community.homey.app/t/zigbee-issue-5-0-0-rc47/38556)

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**Author:** [@harmenkuijer](https://community.homey.app/u/harmenkuijer)\
**Replies:** 42\
**Last updated:** [January 14, 2021, 1:11pm UTC](https://community.homey.app/t/zigbee-issue-5-0-0-rc47/38556 "2021-01-14T13:11:53Z")

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Hello, since last sunday I have major issues with my Homey and specially with my Zigbee network. On sunday my Homey did a last update from rc43 tot rc44, monday to rc46 and thuesday to rc47. Since then my Zigbee engine …

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## [Problem with installing Develco device](https://community.homey.app/t/problem-with-installing-develco-device/41030)

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**Author:** [@Jan-Ivar\_Boyum](https://community.homey.app/u/Jan-Ivar_Boyum)\
**Replies:** 3\
**Last updated:** [January 14, 2021, 12:17pm UTC](https://community.homey.app/t/problem-with-installing-develco-device/41030 "2021-01-14T12:17:19Z")

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I am trying to install a Develco EMI Norwegian HAN on my Homey Pro. Everything looks good when installing a driver, but this takes a very long time. When I interrupted after 2 hours I had a problem with 2 zigbee sensors …

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## [Ask for Date / duration information in an icon / virtual device?](https://community.homey.app/t/ask-for-date-duration-information-in-an-icon-virtual-device/41054)

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**Author:** [@Paul\_Sc](https://community.homey.app/u/Paul_Sc)\
**Replies:** 2\
**Last updated:** [January 13, 2021, 7:19pm UTC](https://community.homey.app/t/ask-for-date-duration-information-in-an-icon-virtual-device/41054 "2021-01-13T19:19:19Z")

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Hello I’m looking for a way to ask a question to my homey user about a duration or date. The use case is to suspend heater for holidays for example. I’d like to get the duration of holidays when the heater is switched…

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## [Fibaro Walli double switch in app icon don't change](https://community.homey.app/t/fibaro-walli-double-switch-in-app-icon-dont-change/41060)

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**Author:** [@MateoPL](https://community.homey.app/u/MateoPL)\
**Replies:** 1\
**Last updated:** [January 13, 2021, 7:00pm UTC](https://community.homey.app/t/fibaro-walli-double-switch-in-app-icon-dont-change/41060 "2021-01-13T19:00:05Z")

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Hello, I have in my system fibaro walli double switch and i have problem. When I turn on/offf with the button, icon in app don’t change the state. Is this a bug? or bad config. Please help me.

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## [Netatmo CO2 reading from multipe indoor units](https://community.homey.app/t/netatmo-co2-reading-from-multipe-indoor-units/40964)

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**Author:** [@lebetten](https://community.homey.app/u/lebetten)\
**Replies:** 3\
**Last updated:** [January 12, 2021, 5:00pm UTC](https://community.homey.app/t/netatmo-co2-reading-from-multipe-indoor-units/40964 "2021-01-12T17:00:55Z")

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I’m controlling my ventilation system (systemair) from homey, and the controll works like a sharm. I want to controll the strength of the ventilation on how high the CO2 level is in a room. It has not been a problem sett…

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## [Homey experimental firmware](https://community.homey.app/t/homey-experimental-firmware/40979)

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**Author:** [@kalpik](https://community.homey.app/u/kalpik)\
**Replies:** 1\
**Last updated:** [January 12, 2021, 4:09pm UTC](https://community.homey.app/t/homey-experimental-firmware/40979 "2021-01-12T16:09:25Z")

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Hello, When I update to v5.0 experimental firmware, will I lose my devices and flows? Also, when v5.0 is released, can I just turn off experimental updates, and remain on stable 5.0, or will I have to factory reset Home…

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## [My Homey keeps running with purple led ring](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927)

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**Author:** [@Frans\_Verhoeven](https://community.homey.app/u/Frans_Verhoeven)\
**Replies:** 4\
**Last updated:** [January 11, 2021, 9:38pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927 "2021-01-11T21:38:02Z")

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I have tried to stop this action by turning power off. Trying to reset Homey, but nothing helps. Led ring stays running all the time and therefore is useless now. Please help. Homey has been working well for years. R…

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## [Data usage extremely high with HUE App installed](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310)

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**Author:** [@Vos](https://community.homey.app/u/Vos)\
**Replies:** 9\
**Last updated:** [January 11, 2021, 8:11pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310 "2021-01-11T20:11:08Z")

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Every day Homey HUE APP is downloading 3.5GB and uploads 220MB. (1) HUE app is ON (2) HUE app is OFF (3) HUE app is ON As of today’s statics: unchanged. I’ve sent all debug info to the dev team, but now 2 months l…

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## [KNX multi-touch switch problems](https://community.homey.app/t/knx-multi-touch-switch-problems/39287)

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**Author:** [@Emile\_Knottnerus](https://community.homey.app/u/Emile_Knottnerus)\
**Replies:** 4\
**Last updated:** [January 11, 2021, 7:09pm UTC](https://community.homey.app/t/knx-multi-touch-switch-problems/39287 "2021-01-11T19:09:15Z")

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Hi all, I have all through my house Basalte KNX swiches (https://knxgroothandel.nl/fabrikanten/basalte/basalte-sentido-front-quad-satin-white.html), but Homey somehow refuses to let me add them . Lights… check Dimmers…

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## [iOS App always shows old notification (within App) after fresh start](https://community.homey.app/t/ios-app-always-shows-old-notification-within-app-after-fresh-start/40887)

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**Author:** [@prosumer](https://community.homey.app/u/prosumer)\
**Replies:** 2\
**Last updated:** [January 11, 2021, 4:39pm UTC](https://community.homey.app/t/ios-app-always-shows-old-notification-within-app-after-fresh-start/40887 "2021-01-11T16:39:11Z")

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Every fresh start (when I have not used the App for a long time or force closed it before) the iOS App shows an old notification within the App, on all my iOS devices (on the iPhone it shows a rather high solar energy pr…

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## [KNMI Temp in a variable](https://community.homey.app/t/knmi-temp-in-a-variable/40899)

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**Author:** [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Replies:** 1\
**Last updated:** [January 11, 2021, 4:10pm UTC](https://community.homey.app/t/knmi-temp-in-a-variable/40899 "2021-01-11T16:10:51Z")

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Hi guys, I’m running V5 and I have the KNMI app (Dutch weather) I would like to get a push message around 7:00 in the morning with a warning if the temperature is or was below zero degrees between 03:00 and 06:00. If s…

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## [Fibaro Roller Shutter 3 (FGR223) calibration issues](https://community.homey.app/t/fibaro-roller-shutter-3-fgr223-calibration-issues/28119)

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**Author:** [@Fac3](https://community.homey.app/u/Fac3)\
**Replies:** 3\
**Last updated:** [January 10, 2021, 9:36pm UTC](https://community.homey.app/t/fibaro-roller-shutter-3-fgr223-calibration-issues/28119 "2021-01-10T21:36:23Z")

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Hi All, I have 11 modules in my house, controlling 11 roller blinds. Addig them to Homey was not the easiest thing, some of them went fast, but during including the others, some issues happened, neded to retry even mult…

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## [Build in presence homey v5](https://community.homey.app/t/build-in-presence-homey-v5/33856)

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**Author:** [@Fiek](https://community.homey.app/u/Fiek)\
**Replies:** 2\
**Last updated:** [January 10, 2021, 1:53pm UTC](https://community.homey.app/t/build-in-presence-homey-v5/33856 "2021-01-10T13:53:58Z")

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In the previous version build in presence worked 95% of the time, but since the last update homey doesnt detect when I Come home. Going away works. Is this a known issue?

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## [Trigger Delay](https://community.homey.app/t/trigger-delay/1658)

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**Author:** [@Pooyan67](https://community.homey.app/u/Pooyan67)\
**Replies:** 6\
**Last updated:** [January 10, 2021, 12:39pm UTC](https://community.homey.app/t/trigger-delay/1658 "2021-01-10T12:39:00Z")

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Hi, Anyone knows how to add a delay to a trigger in a flow? I have a Telldus Magnetic Sensor switch at a door and a Vision Garage Door Detector and when they trigger I want the flow to wait for a certain amount of time…

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## [Help controlling Lenovo T1 Pro robotic vacuum cleaner](https://community.homey.app/t/help-controlling-lenovo-t1-pro-robotic-vacuum-cleaner/38949)

<div class="topic-metadata">

**Author:** [@Andax](https://community.homey.app/u/Andax)\
**Replies:** 1\
**Last updated:** [January 9, 2021, 9:39pm UTC](https://community.homey.app/t/help-controlling-lenovo-t1-pro-robotic-vacuum-cleaner/38949 "2021-01-09T21:39:19Z")

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Got two Lenovo T1 Pro robotic vacuum cleaners on Black Friday sale. They are working fine and are a nice upgrade to the more “stupid” robots they are replacing. So far so good. Using the iPhone app “LenovoCleaner T1” I …

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## [Is it possible to use a Fibaro Dimmer 2, but leave the actual dimming to the Tradfri lamps](https://community.homey.app/t/is-it-possible-to-use-a-fibaro-dimmer-2-but-leave-the-actual-dimming-to-the-tradfri-lamps/40778)

<div class="topic-metadata">

**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 3\
**Last updated:** [January 9, 2021, 7:11pm UTC](https://community.homey.app/t/is-it-possible-to-use-a-fibaro-dimmer-2-but-leave-the-actual-dimming-to-the-tradfri-lamps/40778 "2021-01-09T19:11:09Z")

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I’m considering to replace some Light switches with a Fibaro Dimmer. The reason why I want to use a Fibaro Dimmer and not a Fibaro Switch is because of not having a blue (zero) wire available at the wall mount switches. …

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## [Nexa doorbell button no longer work w Homey](https://community.homey.app/t/nexa-doorbell-button-no-longer-work-w-homey/40756)

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**Author:** [@Thomas\_Magnusson](https://community.homey.app/u/Thomas_Magnusson)\
**Replies:** 0\
**Last updated:** [January 9, 2021, 1:16pm UTC](https://community.homey.app/t/nexa-doorbell-button-no-longer-work-w-homey/40756 "2021-01-09T13:16:59Z")

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Homey no longer detects the Nexa door bell remote LMLR-710. It has worked before during fall 2020 but even though new battery and the doorbell do work, Homey no longer detects the remote. I updated to latest Nexa App but…

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## [Cast picture from Ring to chrome cast does not work](https://community.homey.app/t/cast-picture-from-ring-to-chrome-cast-does-not-work/40627)

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**Author:** [@AlwinD](https://community.homey.app/u/AlwinD)\
**Replies:** 1\
**Last updated:** [January 8, 2021, 8:25pm UTC](https://community.homey.app/t/cast-picture-from-ring-to-chrome-cast-does-not-work/40627 "2021-01-08T20:25:39Z")

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I have a flow that sends a picture from my ring doorbell to the chromecast. It did work the first week but by now it only shows the homey logo on the chrome cast but the picture of the ring is not shown anymore. Anybody…

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## [Make the most of your zigbee network](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067)

<div class="topic-metadata">

**Author:** [@anon2681894](https://community.homey.app/u/anon2681894)\
**Replies:** 1\
**Last updated:** [January 8, 2021, 6:30pm UTC](https://community.homey.app/t/make-the-most-of-your-zigbee-network/13067 "2021-01-08T18:30:39Z")

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A little help to optimize your zigbee network. To start with, Zigbee in homey is on channel 11, WiFi’s three non-overlapping channels (1, 6, and 11) use the exact same frequencies as ZigBee channels 11-22. Other hubs, …

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## [Homey app not working](https://community.homey.app/t/homey-app-not-working/40617)

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**Author:** [@jwstroes](https://community.homey.app/u/jwstroes)\
**Replies:** 10\
**Last updated:** [January 8, 2021, 7:28am UTC](https://community.homey.app/t/homey-app-not-working/40617 "2021-01-08T07:28:05Z")

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After two years of operating a Homey without big problems, I encountered very strang behaviour. At the moment I am simply wondering whether anyone has seen this before. The Homey app became very slow. I have to wait se…

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## [Run flow only once](https://community.homey.app/t/run-flow-only-once/40597)

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**Author:** [@CB83](https://community.homey.app/u/CB83)\
**Replies:** 9\
**Last updated:** [January 7, 2021, 9:36pm UTC](https://community.homey.app/t/run-flow-only-once/40597 "2021-01-07T21:36:38Z")

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Probably answered before, but didn’t find exactly what i was looking for. " the temperature changed" makes the flowers tun every time the temperature changes. Far enough, but do i make the flow only to run once without …

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## [Leaving home together registration issue](https://community.homey.app/t/leaving-home-together-registration-issue/40650)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 1\
**Last updated:** [January 7, 2021, 5:29pm UTC](https://community.homey.app/t/leaving-home-together-registration-issue/40650 "2021-01-07T17:29:21Z")

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Hello First of all i have this simmular tread also in dutch section but i place it here also because i think the english/us language has a bigger community. I have a simple question for many, but because I am still lea…

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## [How to send a command thru a Flow, to Google Assistant?](https://community.homey.app/t/how-to-send-a-command-thru-a-flow-to-google-assistant/40378)

<div class="topic-metadata">

**Author:** [@Gonxalo19](https://community.homey.app/u/Gonxalo19)\
**Replies:** 9\
**Last updated:** [January 7, 2021, 3:15pm UTC](https://community.homey.app/t/how-to-send-a-command-thru-a-flow-to-google-assistant/40378 "2021-01-07T15:15:35Z")

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Hi, I have a question. I have a Cecotec Smart Heater in my son’s bedroom. The app that it works on is on TUYA, but the heater is not supported on Homey, but it is on Google Home. I have some Xiaomi Temperature and Hum…

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## [Experimental Virtual IP Camera and Hikvision](https://community.homey.app/t/experimental-virtual-ip-camera-and-hikvision/13725)

<div class="topic-metadata">

**Author:** [@JimmyElfving](https://community.homey.app/u/JimmyElfving)\
**Replies:** 43\
**Last updated:** [January 6, 2021, 7:18pm UTC](https://community.homey.app/t/experimental-virtual-ip-camera-and-hikvision/13725 "2021-01-06T19:18:06Z")

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Hi! I’ve been trying to setup Virtual IP Camera devices in the new experimental release 2.2.0-rc.7 and my Hikvision cameras without success. Access to the cameras is working just fine, also trying the URL in curl or bro…

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## [New IKEA tradfri GU10](https://community.homey.app/t/new-ikea-tradfri-gu10/40534)

<div class="topic-metadata">

**Author:** [@Jxrgxn](https://community.homey.app/u/Jxrgxn)\
**Replies:** 0\
**Last updated:** [January 5, 2021, 10:41pm UTC](https://community.homey.app/t/new-ikea-tradfri-gu10/40534 "2021-01-05T22:41:57Z")

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I see that the picture of the GU10 spot is changed in the IKEA store. Does this mean that they are not connecting to Homey? I use the spots from 2, 3 years ago which are working fine. Can anyone confirm the newer models …

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## [How secure is a smart lock?](https://community.homey.app/t/how-secure-is-a-smart-lock/19253)

<div class="topic-metadata">

**Author:** [@Gruijter](https://community.homey.app/u/Gruijter)\
**Replies:** 13\
**Last updated:** [January 5, 2021, 6:28pm UTC](https://community.homey.app/t/how-secure-is-a-smart-lock/19253 "2021-01-05T18:28:40Z")

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On slack someone asked who was using a smart lock, and if they had done a security assessment. A very good question! Since I am a security expert by profession, I wanted to share my slack response also on the forum, and…

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## [Homey offline issue](https://community.homey.app/t/homey-offline-issue/25408)

<div class="topic-metadata">

**Author:** [@reusje](https://community.homey.app/u/reusje)\
**Replies:** 38\
**Last updated:** [January 5, 2021, 4:15pm UTC](https://community.homey.app/t/homey-offline-issue/25408 "2021-01-05T16:15:54Z")

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The last 2-3 weeks my homey goes offline almost every 2 days. I cannot connect to the application and none of the flows work. If It reboot homey everything works fine again… I didnt change anything the last year and I…

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## [Add Virtual Thermostat problems](https://community.homey.app/t/add-virtual-thermostat-problems/23629)

<div class="topic-metadata">

**Author:** [@Bjornar\_Gulhaugen](https://community.homey.app/u/Bjornar_Gulhaugen)\
**Replies:** 2\
**Last updated:** [January 5, 2021, 9:16am UTC](https://community.homey.app/t/add-virtual-thermostat-problems/23629 "2021-01-05T09:16:46Z")

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Hello. I want to control a fibaro smart plug where I have connected a MILL heater. I installed Virtual Device and added a thermostat. I have an external temperature sensor from Aqara that I need to get temp. info from.…

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