# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=264

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 265

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## [Determine if device was turned on/off by user or system](https://community.homey.app/t/determine-if-device-was-turned-on-off-by-user-or-system/45519)

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**Author:** [@Marius\_Kohmann](https://community.homey.app/u/Marius_Kohmann)\
**Replies:** 13\
**Last updated:** [April 9, 2021, 8:43pm UTC](https://community.homey.app/t/determine-if-device-was-turned-on-off-by-user-or-system/45519 "2021-04-09T20:43:44Z")

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Hi! I currently control the lightning in the apartment based on presence in the room (motion sensors etc…). However, I need to implement some kind of temporary override behavior such that If I manually change the lightn…

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## [RF Bridge SONOFF TASMOTA 9.3.1 HELPppppppp!](https://community.homey.app/t/rf-bridge-sonoff-tasmota-9-3-1-helpppppppp/45517)

<div class="topic-metadata">

**Author:** [@Dariusz\_Mazierski](https://community.homey.app/u/Dariusz_Mazierski)\
**Replies:** 15\
**Last updated:** [April 9, 2021, 2:39pm UTC](https://community.homey.app/t/rf-bridge-sonoff-tasmota-9-3-1-helpppppppp/45517 "2021-04-09T14:39:00Z")

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Has anyone managed to add anything from SonOff? I am already trying to add this BRIDGA RF 433 Mhz on the 3rd day - I start to doubt whether the purchase is accurate - no support :frowning: Any residual comments on the f…

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## [Adding kids to the Homey family without a mobile device but with a beacon](https://community.homey.app/t/adding-kids-to-the-homey-family-without-a-mobile-device-but-with-a-beacon/45544)

<div class="topic-metadata">

**Author:** [@MartijnN](https://community.homey.app/u/MartijnN)\
**Replies:** 11\
**Last updated:** [April 8, 2021, 9:29pm UTC](https://community.homey.app/t/adding-kids-to-the-homey-family-without-a-mobile-device-but-with-a-beacon/45544 "2021-04-08T21:29:20Z")

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All, Wow, learning a lot from this community in running and improving my Homey. I searched the forum but did not find the answer. I want to add my 3 kids to my homey family. However, they do not have a mobile device (\<1…

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## [2FA - Two Factor Authentication?](https://community.homey.app/t/2fa-two-factor-authentication/5954)

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**Author:** [@erik.fisher](https://community.homey.app/u/erik.fisher)\
**Replies:** 7\
**Last updated:** [April 8, 2021, 9:21pm UTC](https://community.homey.app/t/2fa-two-factor-authentication/5954 "2021-04-08T21:21:03Z")

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From my understanding there is no 2FA option on my Homey account. Is this correct? If so - terrifying! If there is one type of account I would like to be secured with 2FA, it is the one that controls my home. Can I ge…

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## [Lightbulbs triggers without flow?](https://community.homey.app/t/lightbulbs-triggers-without-flow/45916)

<div class="topic-metadata">

**Author:** [@Per\_Lindblad](https://community.homey.app/u/Per_Lindblad)\
**Replies:** 4\
**Last updated:** [April 8, 2021, 2:22pm UTC](https://community.homey.app/t/lightbulbs-triggers-without-flow/45916 "2021-04-08T14:22:01Z")

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Hi, new here, running version 6.0.0-rc.4 on my homey and I have tried to search for this issue for days but I haven’t seen that anyone have been struggling with this before… Exact at 3.30 pm each afternoon some of my li…

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## [Presence detection](https://community.homey.app/t/presence-detection/45809)

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**Author:** [@Dave\_Teunisse](https://community.homey.app/u/Dave_Teunisse)\
**Replies:** 4\
**Last updated:** [April 6, 2021, 7:26pm UTC](https://community.homey.app/t/presence-detection/45809 "2021-04-06T19:26:56Z")

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Hi everybody! Since a month ago I have problems with the build in homey presence detection. Homey does not register when me or my wife presence anymore. It always worked perfectly since a month ago. When I leave the …

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## [Pushnotification sent to "wrong" device](https://community.homey.app/t/pushnotification-sent-to-wrong-device/45837)

<div class="topic-metadata">

**Author:** [@Dracoignis](https://community.homey.app/u/Dracoignis)\
**Replies:** 1\
**Last updated:** [April 6, 2021, 5:46pm UTC](https://community.homey.app/t/pushnotification-sent-to-wrong-device/45837 "2021-04-06T17:46:02Z")

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Hi, i’ve created a few flows that send a pushnotification ( if any sensors battery is too low, if any humiditysensor is above 60 or bellow 40,…) i send the notifications to me and my wife, she received them on her phone,…

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## [Waiting for device status](https://community.homey.app/t/waiting-for-device-status/45812)

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**Author:** [@Mesyu](https://community.homey.app/u/Mesyu)\
**Replies:** 2\
**Last updated:** [April 6, 2021, 9:15am UTC](https://community.homey.app/t/waiting-for-device-status/45812 "2021-04-06T09:15:12Z")

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A few days ago all my Tasmota devices suddenly stopped responding and show a warning “waiting for device status”. Both mqtt broker and client are on Homey. MQTT Exporer (app) shows all devices active and is sending statu…

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## [Homey flows via Google Assistant not working](https://community.homey.app/t/homey-flows-via-google-assistant-not-working/42603)

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**Author:** [@theboss\_be](https://community.homey.app/u/theboss_be)\
**Replies:** 13\
**Last updated:** [April 5, 2021, 6:33pm UTC](https://community.homey.app/t/homey-flows-via-google-assistant-not-working/42603 "2021-04-05T18:33:51Z")

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As Homey will deactivate the speech function, I already started testing the starting of flows via Google Assistant. This works fine for my (main) account. The flow is set as favorite in Homey, I made a reference in routi…

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## [Building/structuring a smart home - best practices](https://community.homey.app/t/building-structuring-a-smart-home-best-practices/45749)

<div class="topic-metadata">

**Author:** [@Marius\_Kohmann](https://community.homey.app/u/Marius_Kohmann)\
**Replies:** 3\
**Last updated:** [April 5, 2021, 10:51am UTC](https://community.homey.app/t/building-structuring-a-smart-home-best-practices/45749 "2021-04-05T10:51:06Z")

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I wonder if there are any good guides on how one should build and structure the flows/logic for a smart home. Everyone wants to do the same thing, but ends up doing it differently, probably because of different requireme…

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## [Updating homey buildin presence status with smarter presence](https://community.homey.app/t/updating-homey-buildin-presence-status-with-smarter-presence/13346)

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**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\
**Replies:** 8\
**Last updated:** [April 4, 2021, 9:19pm UTC](https://community.homey.app/t/updating-homey-buildin-presence-status-with-smarter-presence/13346 "2021-04-04T21:19:29Z")

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for various reasons I cant use geofencing so I use smarter presence based on wifi connection which works ok for me. With homey 2.0 it would be great if I can use smarter presence to trigger and update the normal home…

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## [Neo Coolcam PIR V2 lux update](https://community.homey.app/t/neo-coolcam-pir-v2-lux-update/33052)

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**Author:** [@Mats\_Nygren](https://community.homey.app/u/Mats_Nygren)\
**Replies:** 21\
**Last updated:** [April 4, 2021, 7:26pm UTC](https://community.homey.app/t/neo-coolcam-pir-v2-lux-update/33052 "2021-04-04T19:26:51Z")

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Hi. I have a PIR that dont update the lux value wery often. It can take up to an hour some time even though the settings says it schould be more often. I have tried different settings and wake up the PIR several times.Th…

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## [KNX vs. ZIGBEE](https://community.homey.app/t/knx-vs-zigbee/45691)

<div class="topic-metadata">

**Author:** [@Jesper\_Williams](https://community.homey.app/u/Jesper_Williams)\
**Replies:** 3\
**Last updated:** [April 4, 2021, 10:07am UTC](https://community.homey.app/t/knx-vs-zigbee/45691 "2021-04-04T10:07:07Z")

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Hi there Can anyone tell me if it is possible to control the zigbee bulb with a KNX button ? please help … I’m tearing my hair off

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## [KlikAanKlikUit Roller Shutter](https://community.homey.app/t/klikaanklikuit-roller-shutter/45663)

<div class="topic-metadata">

**Author:** [@Frank\_Nielsen](https://community.homey.app/u/Frank_Nielsen)\
**Replies:** 3\
**Last updated:** [April 3, 2021, 7:39pm UTC](https://community.homey.app/t/klikaanklikuit-roller-shutter/45663 "2021-04-03T19:39:53Z")

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Hi All I’m a newbie to Homey, so I hope You’ll forgive me if my questions are stupid. I’m curious to know if it is possible to combine the : KlikAanKlikUit Roller Shutter - https://klikaanklikuit.nl/product/schakelaa…

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## [I'm stuck with the association of nodOn and nano dimmer](https://community.homey.app/t/im-stuck-with-the-association-of-nodon-and-nano-dimmer/45651)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 4\
**Last updated:** [April 3, 2021, 4:57pm UTC](https://community.homey.app/t/im-stuck-with-the-association-of-nodon-and-nano-dimmer/45651 "2021-04-03T16:57:55Z")

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Hello guys, Me again :grimacing: First time i need association and i cant get it to work. I have an NodOn octan in my zwave network and my nano dimmer. In the octan remote i set in group 2(first button) 1,74 but noth…

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## [Figaro roller shutter migrating inversion setting](https://community.homey.app/t/figaro-roller-shutter-migrating-inversion-setting/45679)

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**Author:** [@Lang](https://community.homey.app/u/Lang)\
**Replies:** 1\
**Last updated:** [April 3, 2021, 11:02am UTC](https://community.homey.app/t/figaro-roller-shutter-migrating-inversion-setting/45679 "2021-04-03T11:02:18Z")

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Hallo, Im new here. I migrate from fibaro HC2 aand I have problem: when I add roller shuter from fibaro to Athom Homey Pro I have error: Device unavabile Migrating inversion setting. Please help me! Greeting form …

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## [Homey APP not recognizing errors when changing the state of a device after upgrading to v5](https://community.homey.app/t/homey-app-not-recognizing-errors-when-changing-the-state-of-a-device-after-upgrading-to-v5/45649)

<div class="topic-metadata">

**Author:** [@Juan\_Garcia](https://community.homey.app/u/Juan_Garcia)\
**Replies:** 4\
**Last updated:** [April 3, 2021, 7:56am UTC](https://community.homey.app/t/homey-app-not-recognizing-errors-when-changing-the-state-of-a-device-after-upgrading-to-v5/45649 "2021-04-03T07:56:23Z")

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Since I upgraded to Home v5 (I am not sure if it started to happen at the time of the upgrade or after updates within v5) I have observed that when a flow fails to switch a device on/off or even if I switch it manually w…

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## [User account for someone that does not have the app](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612)

<div class="topic-metadata">

**Author:** [@Joost\_Else](https://community.homey.app/u/Joost_Else)\
**Replies:** 2\
**Last updated:** [April 2, 2021, 10:50am UTC](https://community.homey.app/t/user-account-for-someone-that-does-not-have-the-app/45612 "2021-04-02T10:50:49Z")

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I would like to create an account on my homey for someone that has no smartphone. The goal is to detect her presence in the house based on flows other than phone based. However, when I try to add her to “My Family”, I e…

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## [GPS location doesn't work](https://community.homey.app/t/gps-location-doesnt-work/45607)

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**Author:** [@Kramerski](https://community.homey.app/u/Kramerski)\
**Replies:** 3\
**Last updated:** [April 2, 2021, 1:12am UTC](https://community.homey.app/t/gps-location-doesnt-work/45607 "2021-04-02T01:12:20Z")

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Hi all, maybe you can help me with the following problem. I have tried to find a solution in the knowledge base but unsuccessful. I’m new and bought my first Homey this week. I have installed and everything works smooth…

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## [Aeotec Nano dimmer wont dim](https://community.homey.app/t/aeotec-nano-dimmer-wont-dim/45620)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 5\
**Last updated:** [April 1, 2021, 11:49pm UTC](https://community.homey.app/t/aeotec-nano-dimmer-wont-dim/45620 "2021-04-01T23:49:24Z")

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Hello Guys I have a little problem, my aeotec nano dimmer wont dim, the only thing is on/off. It is connected to a dimmable led driver as the picture and that is connected on a led strip. Maybe it is a parameter or so…

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## [How to set device settings in Homey script](https://community.homey.app/t/how-to-set-device-settings-in-homey-script/45559)

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**Author:** [@Hans\_Wiersma](https://community.homey.app/u/Hans_Wiersma)\
**Replies:** 5\
**Last updated:** [April 1, 2021, 9:09pm UTC](https://community.homey.app/t/how-to-set-device-settings-in-homey-script/45559 "2021-04-01T21:09:30Z")

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Does anyone have an example of how to change a device setting using Homey script? I am able to read out all settings of a device (sensor, etc.). But I can’t figure out how to change a setting using Homey script. I have…

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## [KNX vs. IKEA Trådfri](https://community.homey.app/t/knx-vs-ikea-tradfri/45621)

<div class="topic-metadata">

**Author:** [@Jesper\_Williams](https://community.homey.app/u/Jesper_Williams)\
**Replies:** 0\
**Last updated:** [April 1, 2021, 8:27pm UTC](https://community.homey.app/t/knx-vs-ikea-tradfri/45621 "2021-04-01T20:27:10Z")

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Hi, is there anyone who can help me with whether it is possible to communicate both ways with the KNX app I can make my IKEA buttons work with KNX But can not get my KNX buttons and thermostats to send values ​​to IKEA…

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## [It is possible to call a google home function?](https://community.homey.app/t/it-is-possible-to-call-a-google-home-function/17240)

<div class="topic-metadata">

**Author:** [@AGUSTIN\_DANIEL\_LUNA](https://community.homey.app/u/AGUSTIN_DANIEL_LUNA)\
**Replies:** 8\
**Last updated:** [April 1, 2021, 1:50pm UTC](https://community.homey.app/t/it-is-possible-to-call-a-google-home-function/17240 "2021-04-01T13:50:05Z")

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It is possible to call a google home function from homey, such as “turn on fan” that works on Google Home Thank you

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## [LED-Strip RGB-CCT Wall Switch/panel](https://community.homey.app/t/led-strip-rgb-cct-wall-switch-panel/45574)

<div class="topic-metadata">

**Author:** [@TheFops](https://community.homey.app/u/TheFops)\
**Replies:** 0\
**Last updated:** [April 1, 2021, 5:11am UTC](https://community.homey.app/t/led-strip-rgb-cct-wall-switch-panel/45574 "2021-04-01T05:11:47Z")

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Hi there, I was wondering if anybody uses any RGB LED-Strip wall panels to control their lighting. I’ve seen some from sunricher which looks nice but I don’t know if they are compatible with Homey. Any advice?

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## [Cve-2020-28952](https://community.homey.app/t/cve-2020-28952/45343)

<div class="topic-metadata">

**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 31\
**Last updated:** [April 1, 2021, 12:11am UTC](https://community.homey.app/t/cve-2020-28952/45343 "2021-04-01T00:11:09Z")

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Athom Homey Security | Static And Well-Known Keys Do What is this CVE-2020-28952 about: CVE stands for Common Vulnerabilities and Exposures (CVE®) TL;DR: All Homey’s and Homey Pro devices, before version 5.0.0, hav…

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## [Aeotec nano dimmer remote control](https://community.homey.app/t/aeotec-nano-dimmer-remote-control/45510)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 4\
**Last updated:** [March 31, 2021, 8:12pm UTC](https://community.homey.app/t/aeotec-nano-dimmer-remote-control/45510 "2021-03-31T20:12:30Z")

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Hello, I have a question about a aeotec nano dimmer and a remote. In the garden i have a veranda with led lights it works with an aeotec nano dimmer. Now we want to connect a remote also so other users can dim or set …

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## [Cast audio to Google Nest Audio speaker group](https://community.homey.app/t/cast-audio-to-google-nest-audio-speaker-group/45556)

<div class="topic-metadata">

**Author:** [@Kongedam](https://community.homey.app/u/Kongedam)\
**Replies:** 1\
**Last updated:** [March 31, 2021, 6:03pm UTC](https://community.homey.app/t/cast-audio-to-google-nest-audio-speaker-group/45556 "2021-03-31T18:03:08Z")

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Hi I’m trying to cast an alarm sound to all my Google Nest Audio speakers I can only Cast the sound to each speaker, which results in a delay, meaning all speakers are out of sync. Google home has the possibility to m…

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## [Monitor Homey availability & health](https://community.homey.app/t/monitor-homey-availability-health/45534)

<div class="topic-metadata">

**Author:** [@Heronimus](https://community.homey.app/u/Heronimus)\
**Replies:** 1\
**Last updated:** [March 31, 2021, 1:00pm UTC](https://community.homey.app/t/monitor-homey-availability-health/45534 "2021-03-31T13:00:44Z")

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I want to monitor the availability and health of Homey OS with LibreNMS. For this i need SNMP agent running on Homey Linux. Does anyone have any experience with this? When i get this working, i hope LibreNMS will give m…

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## [Multiple V2 Homey Accounts](https://community.homey.app/t/multiple-v2-homey-accounts/8483)

<div class="topic-metadata">

**Author:** [@Smarthome](https://community.homey.app/u/Smarthome)\
**Replies:** 7\
**Last updated:** [March 31, 2021, 10:27am UTC](https://community.homey.app/t/multiple-v2-homey-accounts/8483 "2021-03-31T10:27:11Z")

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Hi all, I have searched high and low and cannot find an answer, so I am hoping someone from the community can assist… I have 2 Homeys - one at home and one at work - each has a different login (email). I am trying to …

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## [iPhone app goes to white screen](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706)

<div class="topic-metadata">

**Author:** [@Bjorn\_Andersson](https://community.homey.app/u/Bjorn_Andersson)\
**Replies:** 2\
**Last updated:** [March 30, 2021, 7:25am UTC](https://community.homey.app/t/iphone-app-goes-to-white-screen/18706 "2021-03-30T07:25:01Z")

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Started yesterday (I think) - after the homey logo fades away, I only get at fully white screen. Homey is working and I also get notifications sent to the phone. Have rebooted the phone with no change in behavior. I’…

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