# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=263

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 264

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## [Neo coolcam door sensor stop working after a while - developer panel shows flag as "offline"?](https://community.homey.app/t/neo-coolcam-door-sensor-stop-working-after-a-while-developer-panel-shows-flag-as-offline/7340)

<div class="topic-metadata">

**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\
**Replies:** 8\
**Last updated:** [April 21, 2021, 3:05pm UTC](https://community.homey.app/t/neo-coolcam-door-sensor-stop-working-after-a-while-developer-panel-shows-flag-as-offline/7340 "2021-04-21T15:05:48Z")

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I bought a neo coolcam door sensor on the recommendation of forum members and it was very reliable and fast so I bought the second one to put on my main door. The second one worked well for a few weeks then one day it s…

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## [Hue motion sensor. Notification when i get mail and packages. But not when i are picking it up](https://community.homey.app/t/hue-motion-sensor-notification-when-i-get-mail-and-packages-but-not-when-i-are-picking-it-up/44383)

<div class="topic-metadata">

**Author:** [@Marius\_Garnes](https://community.homey.app/u/Marius_Garnes)\
**Replies:** 6\
**Last updated:** [April 21, 2021, 12:46pm UTC](https://community.homey.app/t/hue-motion-sensor-notification-when-i-get-mail-and-packages-but-not-when-i-are-picking-it-up/44383 "2021-04-21T12:46:05Z")

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I managed to get a notification when i have recieved mail og a package in my mailbox. I have a hue motion sensor. When the motion sensor is trigged, i get a notification on my phone. Only problem is, when i go to the …

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## [FAAC gate RF remote](https://community.homey.app/t/faac-gate-rf-remote/25332)

<div class="topic-metadata">

**Author:** [@Mark\_Tan](https://community.homey.app/u/Mark_Tan)\
**Replies:** 3\
**Last updated:** [April 21, 2021, 10:05am UTC](https://community.homey.app/t/faac-gate-rf-remote/25332 "2021-04-21T10:05:51Z")

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Has anyone been able to “learn” a FAAC remote controller (gate remote) on Homey? Is there an alternative app (I cannot find anything under FAAC) that can “learn” my remote keyfob’s RF signal into Homey?? Thanks!!

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## [New homey connection](https://community.homey.app/t/new-homey-connection/2194)

<div class="topic-metadata">

**Author:** [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\
**Replies:** 13\
**Last updated:** [April 20, 2021, 10:32pm UTC](https://community.homey.app/t/new-homey-connection/2194 "2021-04-20T22:32:06Z")

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Hello I just got homey and I cannot connected to wifi. I followed the instructions, I have tried from android mobile and laptop. No luck. What shall I do

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## [BSH Home Connect app source code](https://community.homey.app/t/bsh-home-connect-app-source-code/46512)

<div class="topic-metadata">

**Author:** [@Wendy\_Beentjes](https://community.homey.app/u/Wendy_Beentjes)\
**Replies:** 1\
**Last updated:** [April 20, 2021, 9:47pm UTC](https://community.homey.app/t/bsh-home-connect-app-source-code/46512 "2021-04-20T21:47:45Z")

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Hi all, I am trying to find the source code for the BSH Home Connect app. Does anyone have a clue why it isn’t stored on github? Could only find a fork from the 1.0 version. Thanks in advance,

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## [Qubino flush shutter DC fully open or closed](https://community.homey.app/t/qubino-flush-shutter-dc-fully-open-or-closed/46483)

<div class="topic-metadata">

**Author:** [@Haxp1](https://community.homey.app/u/Haxp1)\
**Replies:** 3\
**Last updated:** [April 20, 2021, 7:02pm UTC](https://community.homey.app/t/qubino-flush-shutter-dc-fully-open-or-closed/46483 "2021-04-20T19:02:11Z")

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Hi, I use about 4 qubino flush shutters DC to roll down the window blinds. Before I connected them to Homey I used them with Fibaro HC2. When connected to Fibaro I could roll them down for example half way, or just a b…

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## [Problem with Fibaro Double Switch 2 (FGS-223)](https://community.homey.app/t/problem-with-fibaro-double-switch-2-fgs-223/45935)

<div class="topic-metadata">

**Author:** [@Casa\_Taxus](https://community.homey.app/u/Casa_Taxus)\
**Replies:** 3\
**Last updated:** [April 19, 2021, 7:58pm UTC](https://community.homey.app/t/problem-with-fibaro-double-switch-2-fgs-223/45935 "2021-04-19T19:58:30Z")

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Hi I paired Fibaro Double Switch 2 (FGS-223) with my Homey. I added a Fibaro ‘Double Switch 2’ with Homey app. I have connected a double momentary switch and two lamps (Q1 and Q2) to Fibaro. They works fine with wall s…

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## [Ezviz Husky Air C3W Camera](https://community.homey.app/t/ezviz-husky-air-c3w-camera/46442)

<div class="topic-metadata">

**Author:** [@Heino\_Kempers](https://community.homey.app/u/Heino_Kempers)\
**Replies:** 0\
**Last updated:** [April 19, 2021, 3:56pm UTC](https://community.homey.app/t/ezviz-husky-air-c3w-camera/46442 "2021-04-19T15:56:17Z")

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Did anyone manage to get the Ezviz Husky Air C3W connected to Homey? If so can you explain how ?

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## [Weather Underground PWS app Km/h = m/s](https://community.homey.app/t/weather-underground-pws-app-km-h-m-s/46429)

<div class="topic-metadata">

**Author:** [@Paul](https://community.homey.app/u/Paul)\
**Replies:** 6\
**Last updated:** [April 19, 2021, 12:18pm UTC](https://community.homey.app/t/weather-underground-pws-app-km-h-m-s/46429 "2021-04-19T12:18:59Z")

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Hi, I noticed lately that the info for Wind Strength and Gust Strength from my Weather Station, where not correct anymore in the Homey app. Strength and Gust Strength are in Km/h , on my Weather Station, Weather Underg…

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## [Google Home versus Amazon Alexa](https://community.homey.app/t/google-home-versus-amazon-alexa/13443)

<div class="topic-metadata">

**Author:** [@MarcelT](https://community.homey.app/u/MarcelT)\
**Replies:** 41\
**Last updated:** [April 19, 2021, 2:44am UTC](https://community.homey.app/t/google-home-versus-amazon-alexa/13443 "2021-04-19T02:44:19Z")

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Hi, I am not sure what to buy, Google Home or Amazon Alexa. Can you let me know what your experiences are? Which device would be the best integrated with Homey and understands you the best? Choice stress :slight\_smile: …

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## [Led strip wled, power supply, 12v or 5v](https://community.homey.app/t/led-strip-wled-power-supply-12v-or-5v/45692)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 16\
**Last updated:** [April 17, 2021, 9:42pm UTC](https://community.homey.app/t/led-strip-wled-power-supply-12v-or-5v/45692 "2021-04-17T21:42:18Z")

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Hello guys On our friend in china(alieexpress) I see some rgbw led strips as the picture. I know there are fibaro rgbw dimmers and other brands but the output is one color and you can mix colors for an other color. Bu…

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## [Trigger based on lamp status](https://community.homey.app/t/trigger-based-on-lamp-status/46344)

<div class="topic-metadata">

**Author:** [@Hans\_Sabel](https://community.homey.app/u/Hans_Sabel)\
**Replies:** 9\
**Last updated:** [April 17, 2021, 7:20pm UTC](https://community.homey.app/t/trigger-based-on-lamp-status/46344 "2021-04-17T19:20:24Z")

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I might this question is already answered but not found by me and I am a newby on Homey. I want to create a flow based on if a lamp is on or off. If a zigbee lamp is switched on by a traditional switch (I have this possi…

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## [Lost of connectivity](https://community.homey.app/t/lost-of-connectivity/46326)

<div class="topic-metadata">

**Author:** [@Kent\_Sehlin](https://community.homey.app/u/Kent_Sehlin)\
**Replies:** 1\
**Last updated:** [April 16, 2021, 4:48pm UTC](https://community.homey.app/t/lost-of-connectivity/46326 "2021-04-16T16:48:30Z")

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Hello, Am running the latest version and 50% of my IKEA products has lost the connection to Homey tried to reset and install again but it doesn’t work, is there a new update coming soon? / Kent

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## [Customize notifications?](https://community.homey.app/t/customize-notifications/46324)

<div class="topic-metadata">

**Author:** [@jeremypsl](https://community.homey.app/u/jeremypsl)\
**Replies:** 1\
**Last updated:** [April 16, 2021, 3:53pm UTC](https://community.homey.app/t/customize-notifications/46324 "2021-04-16T15:53:03Z")

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Hello, Is there a way to get custom notifications from Homey ? Like customize the sound of the notification (on iOS). Thanks.

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## [Panasonic tv doesn’t work with IP adres or remote app](https://community.homey.app/t/panasonic-tv-doesn-t-work-with-ip-adres-or-remote-app/43432)

<div class="topic-metadata">

**Author:** [@Hendrik\_Romp1](https://community.homey.app/u/Hendrik_Romp1)\
**Replies:** 3\
**Last updated:** [April 16, 2021, 7:05am UTC](https://community.homey.app/t/panasonic-tv-doesn-t-work-with-ip-adres-or-remote-app/43432 "2021-04-16T07:05:20Z")

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Hello. Can anybody help me with my problem? In the bedroom I have a Panasonic TX-40D I have downloaded the different Panasonic apps for the tv and the remote. When I copy my IP adres from my tv and then use it in a f…

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## [Relay for water pipe heating cable](https://community.homey.app/t/relay-for-water-pipe-heating-cable/43676)

<div class="topic-metadata">

**Author:** [@Eibo](https://community.homey.app/u/Eibo)\
**Replies:** 11\
**Last updated:** [March 1, 2021, 4:01pm UTC](https://community.homey.app/t/relay-for-water-pipe-heating-cable/43676 "2021-03-01T16:01:25Z")

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I have a heating cable for my external water pipe coming in to my vacation house, that I found out yesterday was not connected. I’m about to purchase a earth fault circuit breaker and a relay to be able to switch the hea…

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## [Problems with Milight](https://community.homey.app/t/problems-with-milight/14559)

<div class="topic-metadata">

**Author:** [@DSanders](https://community.homey.app/u/DSanders)\
**Replies:** 2\
**Last updated:** [April 15, 2021, 12:10pm UTC](https://community.homey.app/t/problems-with-milight/14559 "2021-04-15T12:10:34Z")

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I use a lot of Milight devices at home but I experience many problems with the combination Homey and Milight. A total of 11 downlights, 7 rgbww bulbs, 3 gu10 spots. The problem is that Homey does not always control the l…

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## [Aqara water leak sensor and Homey](https://community.homey.app/t/aqara-water-leak-sensor-and-homey/36759)

<div class="topic-metadata">

**Author:** [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\
**Replies:** 8\
**Last updated:** [April 15, 2021, 9:01am UTC](https://community.homey.app/t/aqara-water-leak-sensor-and-homey/36759 "2021-04-15T09:01:16Z")

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Hello, I bought the Homey and some sensors (Aqara door sensor, Aqara motion sensor and Aqara leak sensor). The first two work great, but leak sensor don’t. When I try to add device using Xiaomi Mi Home, it send me messag…

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## [Homey dead? Strange noice, help!](https://community.homey.app/t/homey-dead-strange-noice-help/46252)

<div class="topic-metadata">

**Author:** [@Y\_D](https://community.homey.app/u/Y_D)\
**Replies:** 2\
**Last updated:** [April 14, 2021, 6:45pm UTC](https://community.homey.app/t/homey-dead-strange-noice-help/46252 "2021-04-14T18:45:46Z")

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Hi all, My Homey light was going around for a day, it was still working as normal. Today it started to say please open app to start. When I did this, the app stated Homey offline. When I did a pull the plug it’s started…

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## [Purple light in loop and no more](https://community.homey.app/t/purple-light-in-loop-and-no-more/46061)

<div class="topic-metadata">

**Author:** [@Iuri\_Bernardi](https://community.homey.app/u/Iuri_Bernardi)\
**Replies:** 3\
**Last updated:** [April 14, 2021, 12:45pm UTC](https://community.homey.app/t/purple-light-in-loop-and-no-more/46061 "2021-04-14T12:45:32Z")

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Dear all, I would like say thanks in advance at all can help me. My homey pro, from many days, is in a loop, only a purple light, and can’t make nothing. Also factory reset is impossible. Is like this from an upgrade,…

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## [Switch to future stable firmware from experimental?](https://community.homey.app/t/switch-to-future-stable-firmware-from-experimental/46224)

<div class="topic-metadata">

**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 1\
**Last updated:** [April 14, 2021, 11:28am UTC](https://community.homey.app/t/switch-to-future-stable-firmware-from-experimental/46224 "2021-04-14T11:28:13Z")

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Hi! I updated to Homey 5.0 experimental a while back because I needed support for some Philips Hue lights without using the hub. Now I want to go back to stable, but I can see that I’m already at 6.0… Is there anyway t…

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## [How can I change the name of a family member](https://community.homey.app/t/how-can-i-change-the-name-of-a-family-member/45861)

<div class="topic-metadata">

**Author:** [@thobu](https://community.homey.app/u/thobu)\
**Replies:** 7\
**Last updated:** [April 13, 2021, 10:04pm UTC](https://community.homey.app/t/how-can-i-change-the-name-of-a-family-member/45861 "2021-04-13T22:04:48Z")

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I added a new user w/ the role guest and generic FN and LN. Now, I changed FN and LN to the real name in the profile of this new user but I still get FN and LN if I’m logged in as Owner. The list of Family members shows …

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## [Homey suddenly keeps crashing](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099)

<div class="topic-metadata">

**Author:** [@Maikel](https://community.homey.app/u/Maikel)\
**Replies:** 8\
**Last updated:** [April 13, 2021, 7:49am UTC](https://community.homey.app/t/homey-suddenly-keeps-crashing/46099 "2021-04-13T07:49:51Z")

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Since a few days my Homey keeps crashing every few hours. The only thing I changed was adding another KAKU-device and removing the BLE-christmas lights and app (replaced the app with the KAKU-switch). Now every once in …

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## [Homeyscript to synch HUE lights with physical switches](https://community.homey.app/t/homeyscript-to-synch-hue-lights-with-physical-switches/45722)

<div class="topic-metadata">

**Author:** [@BartOverdevest](https://community.homey.app/u/BartOverdevest)\
**Replies:** 4\
**Last updated:** [April 12, 2021, 7:31pm UTC](https://community.homey.app/t/homeyscript-to-synch-hue-lights-with-physical-switches/45722 "2021-04-12T19:31:46Z")

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I replaced almost all my lights with HUE and Tadfri bulbs and Osram/HUE plugs all connected to the HUE bridge. The people in the house hold also use the physical switches to turn of lights. As a consequence the lights in…

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## [Update Z-wave settings fails on time out](https://community.homey.app/t/update-z-wave-settings-fails-on-time-out/9977)

<div class="topic-metadata">

**Author:** [@Wim](https://community.homey.app/u/Wim)\
**Replies:** 16\
**Last updated:** [April 12, 2021, 5:36am UTC](https://community.homey.app/t/update-z-wave-settings-fails-on-time-out/9977 "2021-04-12T05:36:08Z")

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When trying to update the settings of any z-wave device i always get time-out "Settings could not be saved. (TypeError: Timed out after 30000ms) I tried 4 different brands of devices, Fibaro, Eminent, Aeotec, Nodon. U…

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## [IF card for Homey (device) if one connection is dropped](https://community.homey.app/t/if-card-for-homey-device-if-one-connection-is-dropped/46079)

<div class="topic-metadata">

**Author:** [@Martin\_B](https://community.homey.app/u/Martin_B)\
**Replies:** 5\
**Last updated:** [April 11, 2021, 11:23pm UTC](https://community.homey.app/t/if-card-for-homey-device-if-one-connection-is-dropped/46079 "2021-04-11T23:23:44Z")

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Question Is there a possibility to make a IF card for Homey (device) if one connection is dropped from a other device and you can see that red icoon with a exclamation mark in it. WiFi connection is sometimes lost. Bec…

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## [Flow when sensor has value more than a day](https://community.homey.app/t/flow-when-sensor-has-value-more-than-a-day/46063)

<div class="topic-metadata">

**Author:** [@Roeller](https://community.homey.app/u/Roeller)\
**Replies:** 2\
**Last updated:** [April 11, 2021, 11:01pm UTC](https://community.homey.app/t/flow-when-sensor-has-value-more-than-a-day/46063 "2021-04-11T23:01:42Z")

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Hello, I have the Homey Pro with a couple of BlueTooth Xiaomi MiFlora Plant sensors. I can create a flow for when a sensor is outside the predefined values (send a push notification). However, if a sensor is outside t…

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## [Hi, I have a question about how to activate flows with NFC Cards](https://community.homey.app/t/hi-i-have-a-question-about-how-to-activate-flows-with-nfc-cards/46048)

<div class="topic-metadata">

**Author:** [@Math\_Deguelle](https://community.homey.app/u/Math_Deguelle)\
**Replies:** 7\
**Last updated:** [April 11, 2021, 8:52pm UTC](https://community.homey.app/t/hi-i-have-a-question-about-how-to-activate-flows-with-nfc-cards/46048 "2021-04-11T20:52:15Z")

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I have build a NFC reader based on NodeMcu and connected to Homey with the app Homeyduino. With the Ardino IDE I can read the NFC card ID’s via the serial monitor. In Homey I can trigger flows when I use the if card “R…

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## [Reading value from Bosch device with HomeyScript](https://community.homey.app/t/reading-value-from-bosch-device-with-homeyscript/46103)

<div class="topic-metadata">

**Author:** [@Heronimus](https://community.homey.app/u/Heronimus)\
**Replies:** 4\
**Last updated:** [April 11, 2021, 5:59pm UTC](https://community.homey.app/t/reading-value-from-bosch-device-with-homeyscript/46103 "2021-04-11T17:59:24Z")

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I’m trying to read the progress of my Bosch Washmachine with Homeyscript. With help of this forum i get it to this point: I can read the alarm\_contact value with the following commands : (faked id, don’t know if it’s pr…

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## [Can Homey be trained to listen to certain sounds - for example an alarm sound of a smoke detector or a "finished" sound from a dishwasher?](https://community.homey.app/t/can-homey-be-trained-to-listen-to-certain-sounds-for-example-an-alarm-sound-of-a-smoke-detector-or-a-finished-sound-from-a-dishwasher/46076)

<div class="topic-metadata">

**Author:** [@Felix\_Brandt](https://community.homey.app/u/Felix_Brandt)\
**Replies:** 2\
**Last updated:** [April 11, 2021, 7:50am UTC](https://community.homey.app/t/can-homey-be-trained-to-listen-to-certain-sounds-for-example-an-alarm-sound-of-a-smoke-detector-or-a-finished-sound-from-a-dishwasher/46076 "2021-04-11T07:50:38Z")

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I was wondering, if there is an app, which can be trained to react on a certain sound - most important thing would bei a smoke detector. I am using one of EI Electronics (EI 605), they communicate by 868 MHz so if one is…

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