# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=26

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 27

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## [Duratech PLP-REM-350 Pool Lighting connection to Homey](https://community.homey.app/t/duratech-plp-rem-350-pool-lighting-connection-to-homey/151724)

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**Author:** [@Depeej](https://community.homey.app/u/Depeej)\
**Replies:** 14\
**Last updated:** [March 10, 2026, 10:23pm UTC](https://community.homey.app/t/duratech-plp-rem-350-pool-lighting-connection-to-homey/151724 "2026-03-10T22:23:23Z")

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Hi all, We just got our new swimming pool installed, and it comes with RGBW lighting from Duratech. The hardware: Controller and transformator: PLP-REM-350 (manual: DURATECH PLP-REM-350 LINK Driver Instruction Manual) …

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## [Tuyadevice.status is not iterable](https://community.homey.app/t/tuyadevice-status-is-not-iterable/152278)

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**Author:** [@Leendert\_DenBraasem](https://community.homey.app/u/Leendert_DenBraasem)\
**Replies:** 1\
**Last updated:** [March 10, 2026, 3:36pm UTC](https://community.homey.app/t/tuyadevice-status-is-not-iterable/152278 "2026-03-10T15:36:25Z")

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Hello, I try to add devices (lights) in homey pro after connecting to Tuya Smartlife. When I add a flow I can see the sceneries. But when I try to add devices I get Tuyadevice.status is not iterable. Server is set to c…

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## [\[SOLVED\] Connecting 433 MHz remote to Homey Pro (2023)](https://community.homey.app/t/solved-connecting-433-mhz-remote-to-homey-pro-2023/82901)

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**Author:** [@Auke\_Westerterp](https://community.homey.app/u/Auke_Westerterp)\
**Replies:** 24\
**Last updated:** [March 10, 2026, 3:13pm UTC](https://community.homey.app/t/solved-connecting-433-mhz-remote-to-homey-pro-2023/82901 "2026-03-10T15:13:37Z")

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Dear fellow tweakers, I’ve just received my Homey Pro in the mail and manually reconnected most of my devices because the previous one is the 2018 Homey. So far I’ve been able to reconnect almost all deviced with little…

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## [Homey 2023 / 2026 unstability](https://community.homey.app/t/homey-2023-2026-unstability/150096)

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**Author:** [@Sharkys](https://community.homey.app/u/Sharkys)\
**Replies:** 57\
**Last updated:** [March 9, 2026, 3:57pm UTC](https://community.homey.app/t/homey-2023-2026-unstability/150096 "2026-03-09T15:57:23Z")

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Hi, looking for someone having since Dezember (+/-) regular/random un-expected Homey reboots and on https://tools.developer.homey.app/tools/system : rebootReason “unexpected” in combination with no undervo…

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## [Homey offline and not reconnecting (LAN) – I’m away from home for a week, any remote fix?](https://community.homey.app/t/homey-offline-and-not-reconnecting-lan-i-m-away-from-home-for-a-week-any-remote-fix/152201)

<div class="topic-metadata">

**Author:** [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\
**Replies:** 6\
**Last updated:** [March 9, 2026, 11:35am UTC](https://community.homey.app/t/homey-offline-and-not-reconnecting-lan-i-m-away-from-home-for-a-week-any-remote-fix/152201 "2026-03-09T11:35:54Z")

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Hi everyone, I have an issue with my Homey pro 2023 device. It suddenly went offline and it doesn’t seem to come back online by itself. The problem is that I’m currently away from home for about a week, so I can’t physic…

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## [Philips Hue Lights Fade in / Fade out](https://community.homey.app/t/philips-hue-lights-fade-in-fade-out/146185)

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**Author:** [@Danny\_Daniels](https://community.homey.app/u/Danny_Daniels)\
**Replies:** 6\
**Last updated:** [March 9, 2026, 8:26am UTC](https://community.homey.app/t/philips-hue-lights-fade-in-fade-out/146185 "2026-03-09T08:26:27Z")

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I have a lot of Philips Hue GU 10 lights. Is there a way to Fade In / Out these lights by timer ?

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## [How can I get Homey to add support for Panasonic heat pumps in their IR database?](https://community.homey.app/t/how-can-i-get-homey-to-add-support-for-panasonic-heat-pumps-in-their-ir-database/56004)

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**Author:** [@sbrattla](https://community.homey.app/u/sbrattla)\
**Replies:** 8\
**Last updated:** [March 9, 2026, 8:24am UTC](https://community.homey.app/t/how-can-i-get-homey-to-add-support-for-panasonic-heat-pumps-in-their-ir-database/56004 "2026-03-09T08:24:47Z")

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I just got a Homey Bridge. I’d like to be able to control my Panasonic Heat Pump. It is 7 years old, so it only supports IR (and IR only). I can look up LG, Daikin and other heat pump brands - but none from Panasonic. W…

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## [Bridge needed with Pro?](https://community.homey.app/t/bridge-needed-with-pro/152205)

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**Author:** [@ILoveLucy](https://community.homey.app/u/ILoveLucy)\
**Replies:** 3\
**Last updated:** [March 9, 2026, 3:51am UTC](https://community.homey.app/t/bridge-needed-with-pro/152205 "2026-03-09T03:51:59Z")

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I’m planning to buy Homey Pro but am not sure if I need the Bridge too or does the Pro encompass everything I need for a Centralized Hub?

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## [Energy dongle not connecting to network](https://community.homey.app/t/energy-dongle-not-connecting-to-network/152166)

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**Author:** [@Ementee\_Jansen](https://community.homey.app/u/Ementee_Jansen)\
**Replies:** 10\
**Last updated:** [March 8, 2026, 6:33pm UTC](https://community.homey.app/t/energy-dongle-not-connecting-to-network/152166 "2026-03-08T18:33:34Z")

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I got an energy dongle for Christmas and now finally have time to install it. Connected to the p1 port and a USB power supply. The homey pro (early 2023) is connected via ethernet. The app immediately recognized the do…

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## [Test how strong Zigbee/Zwave is …](https://community.homey.app/t/test-how-strong-zigbee-zwave-is/152203)

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**Author:** [@DDC](https://community.homey.app/u/DDC)\
**Replies:** 1\
**Last updated:** [March 8, 2026, 3:27pm UTC](https://community.homey.app/t/test-how-strong-zigbee-zwave-is/152203 "2026-03-08T15:27:36Z")

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Hello people, How can you test if a Zigbee Z-wave etc signal is strong enough in a certain room/area?

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## [Export zigbee config](https://community.homey.app/t/export-zigbee-config/152199)

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**Author:** [@coyotte508](https://community.homey.app/u/coyotte508)\
**Replies:** 2\
**Last updated:** [March 8, 2026, 1:59pm UTC](https://community.homey.app/t/export-zigbee-config/152199 "2026-03-08T13:59:14Z")

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Is it possible to export the zigbee config? To back it up or move it to another system? (that would replace the homey pro as a coordinator)

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## [Homey Pro loose connection to several units](https://community.homey.app/t/homey-pro-loose-connection-to-several-units/152076)

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**Author:** [@TThrane](https://community.homey.app/u/TThrane)\
**Replies:** 18\
**Last updated:** [March 8, 2026, 11:28am UTC](https://community.homey.app/t/homey-pro-loose-connection-to-several-units/152076 "2026-03-08T11:28:46Z")

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Hi I often see that Homey Pro 2026 looses connection to several of my units (Matter). All those units work in HomeApp and their respective app like Aqara or Nanoleaf - just not in Homey. Any suggestions to this issue? …

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## [Homey randomly reboots](https://community.homey.app/t/homey-randomly-reboots/147236)

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**Author:** [@Patrick\_ten\_Den](https://community.homey.app/u/Patrick_ten_Den)\
**Replies:** 47\
**Last updated:** [March 8, 2026, 9:26am UTC](https://community.homey.app/t/homey-randomly-reboots/147236 "2026-03-08T09:26:47Z")

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I have my Homey for around 16 days now and it keeps rebooting on random moments. I can’t seem to figure out what is going on. Its currently running the latest firmware 12.10.0, its connected to wifi (3 meters away from r…

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## [Trying to set a reminder for a later time](https://community.homey.app/t/trying-to-set-a-reminder-for-a-later-time/152059)

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**Author:** [@Jumacao](https://community.homey.app/u/Jumacao)\
**Replies:** 14\
**Last updated:** [March 8, 2026, 3:59am UTC](https://community.homey.app/t/trying-to-set-a-reminder-for-a-later-time/152059 "2026-03-08T03:59:46Z")

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Hi, Im trying to set a reminder if the fish was not fed in the morning to remind me in the afternoon. at around 600pm. I am using a vibration sensor as it would detect when the food is picked up. I would like to do: i…

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## [Broken matter devices after 12.12.0 upgrade on homey pro 2023](https://community.homey.app/t/broken-matter-devices-after-12-12-0-upgrade-on-homey-pro-2023/151511)

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**Author:** [@Bellringer2](https://community.homey.app/u/Bellringer2)\
**Replies:** 2\
**Last updated:** [March 8, 2026, 1:00am UTC](https://community.homey.app/t/broken-matter-devices-after-12-12-0-upgrade-on-homey-pro-2023/151511 "2026-03-08T01:00:13Z")

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After an automatic upgrade to 12.12.0 my devices connected via matter became unavailable and I have not been able to repair them or delete and add them again as the connection simply fails. As a temporary (or maybe perm…

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## [Tado Tiles to Display Actual Temperature](https://community.homey.app/t/tado-tiles-to-display-actual-temperature/152144)

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**Author:** [@Gareth\_Roberts](https://community.homey.app/u/Gareth_Roberts)\
**Replies:** 5\
**Last updated:** [March 7, 2026, 10:50pm UTC](https://community.homey.app/t/tado-tiles-to-display-actual-temperature/152144 "2026-03-07T22:50:14Z")

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My tado tiles diplay the set temperature on individual radiator tiles. Is there a way to either also display the actual temperature and set temperature or just the actual temperature on the tile? Many thanks for any he…

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## [Problem with Imovelli Blue light switch](https://community.homey.app/t/problem-with-imovelli-blue-light-switch/142604)

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**Author:** [@Dean\_Simon](https://community.homey.app/u/Dean_Simon)\
**Replies:** 2\
**Last updated:** [March 7, 2026, 6:10pm UTC](https://community.homey.app/t/problem-with-imovelli-blue-light-switch/142604 "2026-03-07T18:10:44Z")

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I am new to Homey Pro and my first switch is Inovelli Blue. I was able to pair and add the first switch but when I try to go directly to the device in the homey app and control the light, it does not turn the light on. S…

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## [Shelly Ecowitt WS90](https://community.homey.app/t/shelly-ecowitt-ws90/149399)

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**Author:** [@Stefan\_Rehnberg](https://community.homey.app/u/Stefan_Rehnberg)\
**Replies:** 16\
**Last updated:** [March 7, 2026, 10:36am UTC](https://community.homey.app/t/shelly-ecowitt-ws90/149399 "2026-03-07T10:36:13Z")

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Anyone knows how I might get data from this into Homey? The Shelly app does not support it :frowning:

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## [Affordable waterproof buttons for the shower](https://community.homey.app/t/affordable-waterproof-buttons-for-the-shower/82945)

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**Author:** [@Nibbles](https://community.homey.app/u/Nibbles)\
**Replies:** 3\
**Last updated:** [March 7, 2026, 8:50am UTC](https://community.homey.app/t/affordable-waterproof-buttons-for-the-shower/82945 "2026-03-07T08:50:35Z")

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Ok this is a very niche scenario but I need to know: I am looking for a smart button that is waterproof enough to stay on the shower walls. Basically I would like this button to brighten my shower lamp incase someone ne…

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## [What happened with the iOS app design?](https://community.homey.app/t/what-happened-with-the-ios-app-design/152148)

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**Author:** [@cloudpulse\_01](https://community.homey.app/u/cloudpulse_01)\
**Replies:** 1\
**Last updated:** [March 7, 2026, 7:31am UTC](https://community.homey.app/t/what-happened-with-the-ios-app-design/152148 "2026-03-07T07:31:05Z")

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Hello all, Am I the only one noticing that the iOS app design got degraded recently?

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## [Combining Homey Flow with Google Home Automations](https://community.homey.app/t/combining-homey-flow-with-google-home-automations/152145)

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**Author:** [@Mike\_McNamara](https://community.homey.app/u/Mike_McNamara)\
**Replies:** 1\
**Last updated:** [March 7, 2026, 12:29am UTC](https://community.homey.app/t/combining-homey-flow-with-google-home-automations/152145 "2026-03-07T00:29:53Z")

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I originally set up my smarthome with Google Home and created automations with voice commands. One automation is when I say Hey Google Good Morning, lights turn on etc but there are steps in the automation that result i…

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## [Zigbee network - Routers connecting to routers. Problem?](https://community.homey.app/t/zigbee-network-routers-connecting-to-routers-problem/152110)

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**Author:** [@Oyvind\_Lilleberg](https://community.homey.app/u/Oyvind_Lilleberg)\
**Replies:** 5\
**Last updated:** [March 6, 2026, 9:29pm UTC](https://community.homey.app/t/zigbee-network-routers-connecting-to-routers-problem/152110 "2026-03-06T21:29:37Z")

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Hi, yesterday I did a full reset of my Zigbee network because I needed to add some newly wall plugs from Develco. I couldn’t add them without doing the full reset. Starting from fresh I did everything by the book. Addin…

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## [SSH Experiment, Connection refused](https://community.homey.app/t/ssh-experiment-connection-refused/93274)

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**Author:** [@Skuffe](https://community.homey.app/u/Skuffe)\
**Replies:** 6\
**Last updated:** [March 6, 2026, 9:04pm UTC](https://community.homey.app/t/ssh-experiment-connection-refused/93274 "2026-03-06T21:04:39Z")

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Hey guy, i’ve just bought the Homey Pro (Early 2023). I want to try out the SSH experiment. But after enabling the feature, port 22 never seem to be open/available, whatever i do nothing is listening on port 22 on the h…

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## [Anyone here using YouTube Premium with Homey automations?](https://community.homey.app/t/anyone-here-using-youtube-premium-with-homey-automations/152107)

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**Author:** [@Daniel\_martin1](https://community.homey.app/u/Daniel_martin1)\
**Replies:** 2\
**Last updated:** [March 6, 2026, 7:09pm UTC](https://community.homey.app/t/anyone-here-using-youtube-premium-with-homey-automations/152107 "2026-03-06T19:09:09Z")

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Hey everyone, I’ve been using Homey for a while now to automate a few things around the house (lights, speakers, routines, etc.), and recently I started wondering if YouTube Premium can fit into the setup in any useful …

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## [12.12.0 - Zigbee node unreachable](https://community.homey.app/t/12-12-0-zigbee-node-unreachable/151753)

<div class="topic-metadata">

**Author:** [@Garrett\_Gauthier1](https://community.homey.app/u/Garrett_Gauthier1)\
**Replies:** 8\
**Last updated:** [March 6, 2026, 2:05pm UTC](https://community.homey.app/t/12-12-0-zigbee-node-unreachable/151753 "2026-03-06T14:05:10Z")

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Ok using Homey Bridge for my controllers and the homey is SHS on Pi. So after the upgrade to 12.12.0, all zigbee devices failed. As mentioned, my device controller is using the Homey Bridge. All other devices work, li…

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## [Samsung Q990D not showing up as speaker](https://community.homey.app/t/samsung-q990d-not-showing-up-as-speaker/152103)

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**Author:** [@Joran94](https://community.homey.app/u/Joran94)\
**Replies:** 4\
**Last updated:** [March 6, 2026, 11:15am UTC](https://community.homey.app/t/samsung-q990d-not-showing-up-as-speaker/152103 "2026-03-06T11:15:09Z")

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Hello everyone! Ive tried searching other topics but couldnt really figure it out. So my issue is that my soundbar is not listed as a speaker on the devices tab. When i tap the speaker button, i can press a button to a…

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## [In a morning i losy connection with homey pro](https://community.homey.app/t/in-a-morning-i-losy-connection-with-homey-pro/152106)

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**Author:** [@Cezary\_Zurek](https://community.homey.app/u/Cezary_Zurek)\
**Replies:** 1\
**Last updated:** [March 6, 2026, 9:46am UTC](https://community.homey.app/t/in-a-morning-i-losy-connection-with-homey-pro/152106 "2026-03-06T09:46:49Z")

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I wake up and i get info that my homey pro is disconnect but allways shoud be good wifi work but i can reconnect with it

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## [Homey bridge can not connect to Homey](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092)

<div class="topic-metadata">

**Author:** [@Tycho80](https://community.homey.app/u/Tycho80)\
**Replies:** 10\
**Last updated:** [March 5, 2026, 9:52pm UTC](https://community.homey.app/t/homey-bridge-can-not-connect-to-homey/152092 "2026-03-05T21:52:23Z")

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After installing homey pro I wanted a homey bridge to extent 433 mhz reach. Have premium services using the homey app. Installing the bridge, connecting to the wifi, updating firmware. But then I can not get the connect…

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## [Go Control GC-TBZ48 Battery Powered Z-Wave Thermostat](https://community.homey.app/t/go-control-gc-tbz48-battery-powered-z-wave-thermostat/146645)

<div class="topic-metadata">

**Author:** [@Paddy](https://community.homey.app/u/Paddy)\
**Replies:** 6\
**Last updated:** [March 5, 2026, 9:02pm UTC](https://community.homey.app/t/go-control-gc-tbz48-battery-powered-z-wave-thermostat/146645 "2026-03-05T21:02:07Z")

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Does Homey Pro support this thermostat? What does the interface look like when it’s set up? This is what Vera looks like.

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## [Migration 2019 to 2023 - Z-Wave don't work](https://community.homey.app/t/migration-2019-to-2023-z-wave-dont-work/115044)

<div class="topic-metadata">

**Author:** [@Zdenik03](https://community.homey.app/u/Zdenik03)\
**Replies:** 16\
**Last updated:** [March 5, 2026, 7:12pm UTC](https://community.homey.app/t/migration-2019-to-2023-z-wave-dont-work/115044 "2026-03-05T19:12:46Z")

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Hi! I just made migration from 2019 to 2023 Homey through a backup. I have an issue with all my Z-Wave devices. If I try to trigger a z-wave device, I get the error: Invalid node id. In developer mode I haven’t any Z…

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