# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=253

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 254

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## [Osram outdoor Plug linked to my Native Zigbee network?](https://community.homey.app/t/osram-outdoor-plug-linked-to-my-native-zigbee-network/51001)

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**Author:** [@Y\_D](https://community.homey.app/u/Y_D)\
**Replies:** 1\
**Last updated:** [August 31, 2021, 11:31am UTC](https://community.homey.app/t/osram-outdoor-plug-linked-to-my-native-zigbee-network/51001 "2021-08-31T11:31:31Z")

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Hi all, Some time ago I bought some Osram outdoor plugs. When I pair them to Homey (within 20cm from Homey) using the Zigbee option without an app I can add them to Homey. Same goes for using the actual Osram app or th…

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## [Slow response times between KaKu and Tradfri](https://community.homey.app/t/slow-response-times-between-kaku-and-tradfri/50958)

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**Author:** [@Gijs\_van\_Hoek](https://community.homey.app/u/Gijs_van_Hoek)\
**Replies:** 7\
**Last updated:** [August 30, 2021, 3:40pm UTC](https://community.homey.app/t/slow-response-times-between-kaku-and-tradfri/50958 "2021-08-30T15:40:36Z")

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Hi, I am using about 20 KaKu switches (awst9000) together with some IKEA Tradfri lightbulbs (±20) and KaKu build in dimmers (±20) (for example ACM-250-LD and AWMD-250) all working on Zigbee as far as i know. I am runnin…

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## [Lost in Zigbee maze](https://community.homey.app/t/lost-in-zigbee-maze/50950)

<div class="topic-metadata">

**Author:** [@Jacco\_Overdulve](https://community.homey.app/u/Jacco_Overdulve)\
**Replies:** 3\
**Last updated:** [August 29, 2021, 6:24pm UTC](https://community.homey.app/t/lost-in-zigbee-maze/50950 "2021-08-29T18:24:21Z")

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Hi all, I’ve been strolling the community to find answers, but I’m lost now. Basically these are the questions I face: does Homey create 1 Zigbee mesh if you use a bridge for Hue and 1 for Ikea? or should I use anothe…

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## [Google nest show data](https://community.homey.app/t/google-nest-show-data/50942)

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**Author:** [@Niek1](https://community.homey.app/u/Niek1)\
**Replies:** 0\
**Last updated:** [August 29, 2021, 9:57am UTC](https://community.homey.app/t/google-nest-show-data/50942 "2021-08-29T09:57:35Z")

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Hi, When you ask the nest hub “what’s the temperature outside” it says the temperature but also shows the temperature. I want to do the same with a variable from homey. I don’t know how but I want it. Haha For example…

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## [Aqara D1 Double Switch (No neutral)](https://community.homey.app/t/aqara-d1-double-switch-no-neutral/50914)

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**Author:** [@salbang](https://community.homey.app/u/salbang)\
**Replies:** 1\
**Last updated:** [August 29, 2021, 2:18am UTC](https://community.homey.app/t/aqara-d1-double-switch-no-neutral/50914 "2021-08-29T02:18:59Z")

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Hi. I’ve installed an Aqara D1 double gang switch. When pairing with my Homey pro, both buttons are paired. However only Left button is controlled by Homey app. Right button does not respond to the app. Manually control…

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## [Other voice on sonos](https://community.homey.app/t/other-voice-on-sonos/50821)

<div class="topic-metadata">

**Author:** [@WillemB](https://community.homey.app/u/WillemB)\
**Replies:** 5\
**Last updated:** [August 28, 2021, 7:15pm UTC](https://community.homey.app/t/other-voice-on-sonos/50821 "2021-08-28T19:15:21Z")

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I have a few sonos speakers wich I use for music and also announcements with better logic. But the voice used by the sonos app is not that clear. Most of the times it says something I cannot understand what it says. I…

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## [After update to 7.1.3-rc Tasmota-triggered flows stopped working](https://community.homey.app/t/after-update-to-7-1-3-rc-tasmota-triggered-flows-stopped-working/50921)

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**Author:** [@RadioAir](https://community.homey.app/u/RadioAir)\
**Replies:** 0\
**Last updated:** [August 28, 2021, 10:57am UTC](https://community.homey.app/t/after-update-to-7-1-3-rc-tasmota-triggered-flows-stopped-working/50921 "2021-08-28T10:57:03Z")

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I was using the experimental update switch when I wanted to update from 4.20 to 5.0.0 in order to use my IKEA Tradfri PIR sensors. Unfortunately I forgot to disable the switch afterwards. All was fine until 7.1.1 but eve…

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## [Naar chromecasts aan het zoeken / searching for chromecasts](https://community.homey.app/t/naar-chromecasts-aan-het-zoeken-searching-for-chromecasts/50913)

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**Author:** [@Jackass](https://community.homey.app/u/Jackass)\
**Replies:** 0\
**Last updated:** [August 28, 2021, 9:09am UTC](https://community.homey.app/t/naar-chromecasts-aan-het-zoeken-searching-for-chromecasts/50913 "2021-08-28T09:09:42Z")

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Hi, My Chromecast Ultra is always ‘searching for chromecasts’ in Homey app. Anyone here a solution for this behavior perhaps? Already tried: restart Chromecast app rebooted homey rebooted the Chromecast ultra Chrome…

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## [Using lux value of Hue motion sensor in a flow](https://community.homey.app/t/using-lux-value-of-hue-motion-sensor-in-a-flow/50841)

<div class="topic-metadata">

**Author:** [@PaulArts](https://community.homey.app/u/PaulArts)\
**Replies:** 8\
**Last updated:** [August 28, 2021, 7:25am UTC](https://community.homey.app/t/using-lux-value-of-hue-motion-sensor-in-a-flow/50841 "2021-08-28T07:25:02Z")

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Hi, I’m trying to setup a flow that executes when the lights sensor of my Hue motion sensor reaches a certain lux value. Is that possible? I don’t see that option in the card of the motion sensor… Thank you! Paul

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## [Flow doen not repeat](https://community.homey.app/t/flow-doen-not-repeat/50880)

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**Author:** [@agdeboer1946](https://community.homey.app/u/agdeboer1946)\
**Replies:** 4\
**Last updated:** [August 27, 2021, 4:08pm UTC](https://community.homey.app/t/flow-doen-not-repeat/50880 "2021-08-27T16:08:15Z")

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I have a Homey Pro. It is connected to a Fibaro Wall Plug with a light. I have the following flow: als uitgezet en tijd is \> 21.00 uur dan zet aan zet uit na 120-180 min I have activated the flow but it does not resul…

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## [Sonos flows only work after restarting sonos app in homey](https://community.homey.app/t/sonos-flows-only-work-after-restarting-sonos-app-in-homey/50870)

<div class="topic-metadata">

**Author:** [@LuukvanWijmen](https://community.homey.app/u/LuukvanWijmen)\
**Replies:** 4\
**Last updated:** [August 27, 2021, 8:02am UTC](https://community.homey.app/t/sonos-flows-only-work-after-restarting-sonos-app-in-homey/50870 "2021-08-27T08:02:30Z")

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I’ve been using homey to automatically start a playlist on several sonos speakers every morning. I’ve created a flow that works perfectly, but it ONLY works after i’ve manually restarted the sonos app in homey. If I don…

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## [Aqara water leak does not change its status to be alarmed even when I sock it into water](https://community.homey.app/t/aqara-water-leak-does-not-change-its-status-to-be-alarmed-even-when-i-sock-it-into-water/50844)

<div class="topic-metadata">

**Author:** [@salbang](https://community.homey.app/u/salbang)\
**Replies:** 4\
**Last updated:** [August 26, 2021, 2:36pm UTC](https://community.homey.app/t/aqara-water-leak-does-not-change-its-status-to-be-alarmed-even-when-i-sock-it-into-water/50844 "2021-08-26T14:36:33Z")

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I’ve purchased an aqara water leak sensor. Pairing was smooth and I had no problem with having done so. However, it does not change its status even if I soak it into water. Are there different versions of the sensor? …

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## [ADFWEB (Mbus) to MQTT / Homey](https://community.homey.app/t/adfweb-mbus-to-mqtt-homey/50817)

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**Author:** [@Lichtenberg](https://community.homey.app/u/Lichtenberg)\
**Replies:** 0\
**Last updated:** [August 25, 2021, 4:35pm UTC](https://community.homey.app/t/adfweb-mbus-to-mqtt-homey/50817 "2021-08-25T16:35:28Z")

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(@Admin move to off topic if needed) /// I have a couple of Kamstrup 603 Ultraflows with MBus modules i wanted to connect via MQTT to Homey for getting temp/flow/litre pr s/kWh etc. Essentially i want the homey to con…

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## [Gree App Crashes - Mesh WiFi](https://community.homey.app/t/gree-app-crashes-mesh-wifi/50758)

<div class="topic-metadata">

**Author:** [@ABC](https://community.homey.app/u/ABC)\
**Replies:** 3\
**Last updated:** [August 25, 2021, 3:57pm UTC](https://community.homey.app/t/gree-app-crashes-mesh-wifi/50758 "2021-08-25T15:57:48Z")

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Hello! Is there anyone who might have an idea how to solve the matter below? We installed three Gree airconditioners in our new appartment, and connected them with Homey through WiFi. Since our appartment has a large r…

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## [Wireless camera with snapshot](https://community.homey.app/t/wireless-camera-with-snapshot/50803)

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**Author:** [@riiskongen](https://community.homey.app/u/riiskongen)\
**Replies:** 3\
**Last updated:** [August 25, 2021, 11:18am UTC](https://community.homey.app/t/wireless-camera-with-snapshot/50803 "2021-08-25T11:18:36Z")

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Hi. I’m looking for a good wireless and battery powered camera to integrate with homey. What I would like is a camera that can take a snapshot at a specific time and forward the image on email and telegram. Currently I h…

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## [Zigbee dead](https://community.homey.app/t/zigbee-dead/50753)

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**Author:** [@Mou5e](https://community.homey.app/u/Mou5e)\
**Replies:** 3\
**Last updated:** [August 23, 2021, 10:50pm UTC](https://community.homey.app/t/zigbee-dead/50753 "2021-08-23T22:50:03Z")

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Recently, my zigbee devices started acting irradicly. I waited to the next update of both Homey and the apps, but nothing changed. Until now. But now zigbee seems to be dead in its entirety. All my zigbee devices are unr…

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## [Google Home doesn’t recognize favorite flows (anymore)](https://community.homey.app/t/google-home-doesn-t-recognize-favorite-flows-anymore/50750)

<div class="topic-metadata">

**Author:** [@UA84](https://community.homey.app/u/UA84)\
**Replies:** 2\
**Last updated:** [August 23, 2021, 7:29pm UTC](https://community.homey.app/t/google-home-doesn-t-recognize-favorite-flows-anymore/50750 "2021-08-23T19:29:46Z")

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I’m using Google Home for starting some flows. These flows are recognized as favorite in Homey. It did work, until last week. I deleted some of the old flows and made new ones. But the new favorite flows are not visible …

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## [SSH vulnerability](https://community.homey.app/t/ssh-vulnerability/50736)

<div class="topic-metadata">

**Author:** [@Piotr\_Grochowski](https://community.homey.app/u/Piotr_Grochowski)\
**Replies:** 2\
**Last updated:** [August 23, 2021, 9:59am UTC](https://community.homey.app/t/ssh-vulnerability/50736 "2021-08-23T09:59:21Z")

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Hello, I installed Homey in my company. We’ve got some automatic security vulnerability checks in our network (scans all the network devices for possible vulnerabilities and reports them) and I received a report that SS…

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## [Chronograph transition steps missing](https://community.homey.app/t/chronograph-transition-steps-missing/50534)

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**Author:** [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\
**Replies:** 20\
**Last updated:** [August 22, 2021, 4:49pm UTC](https://community.homey.app/t/chronograph-transition-steps-missing/50534 "2021-08-22T16:49:11Z")

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When I use chronograph transition and want to start a flow at e.g the 5th step, it sometimes skip a step. It could be te 5th. You can’t rely on the function. Everytime a transion step is made I made a notice. In the sree…

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## [Safety Notifications](https://community.homey.app/t/safety-notifications/50675)

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**Author:** [@Munnikie](https://community.homey.app/u/Munnikie)\
**Replies:** 1\
**Last updated:** [August 20, 2021, 2:18pm UTC](https://community.homey.app/t/safety-notifications/50675 "2021-08-20T14:18:52Z")

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Hey, How do you activate the “Safety Notifications”? I do not see the function/setting in the app under More \> Settings \> Timeline \> Safety. There is no Safety. Homey version 7.1.2-rc.1, app version is 6.8.0.743 Help …

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## [3 failed Aqara motion sensors failing after Homey 2.5.2 update?](https://community.homey.app/t/3-failed-aqara-motion-sensors-failing-after-homey-2-5-2-update/17289)

<div class="topic-metadata">

**Author:** [@Satoer](https://community.homey.app/u/Satoer)\
**Replies:** 9\
**Last updated:** [August 20, 2021, 9:49am UTC](https://community.homey.app/t/3-failed-aqara-motion-sensors-failing-after-homey-2-5-2-update/17289 "2021-08-20T09:49:39Z")

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Suddenly 3 of my motion sensor’s stopped working last 3 day’s. (Xiaomi Aqara motion detector) Also the brightness detection stays the same. About the same time Homey is updated to 2.5.2 Coincidence? Restarting the Aqa…

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## [Keep losing Wifi? “ Homey is offline”](https://community.homey.app/t/keep-losing-wifi-homey-is-offline/49661)

<div class="topic-metadata">

**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 15\
**Last updated:** [August 19, 2021, 10:16pm UTC](https://community.homey.app/t/keep-losing-wifi-homey-is-offline/49661 "2021-08-19T22:16:10Z")

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Hi! I’m having some more issues with my Homey. I have gotten a new PSU, so it stopped rebooting, but I’m having issues with wifi-dropouts. I need to unplug and reboot the Homey to get wifi again, it doesn’t seem to reco…

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## [App translations](https://community.homey.app/t/app-translations/49758)

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**Author:** [@Justin](https://community.homey.app/u/Justin)\
**Replies:** 8\
**Last updated:** [August 18, 2021, 11:49am UTC](https://community.homey.app/t/app-translations/49758 "2021-08-18T11:49:02Z")

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Hi! I am looking for people that would like to translate some words and (short) sentences from English to their native language. Anybody?

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## [Flow with myStrom-SmartHome and Wifi Switch V2](https://community.homey.app/t/flow-with-mystrom-smarthome-and-wifi-switch-v2/50396)

<div class="topic-metadata">

**Author:** [@DaWa74](https://community.homey.app/u/DaWa74)\
**Replies:** 1\
**Last updated:** [August 18, 2021, 6:03am UTC](https://community.homey.app/t/flow-with-mystrom-smarthome-and-wifi-switch-v2/50396 "2021-08-18T06:03:54Z")

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Hello all I recently have the problem that I can no longer enter the temperature when testing the flow for the app myStrom-SmartHome and a Wifi Switch V2. Does anyone else also have the problem when a new flow is creat…

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## [Insights - show directly](https://community.homey.app/t/insights-show-directly/24445)

<div class="topic-metadata">

**Author:** [@PerB](https://community.homey.app/u/PerB)\
**Replies:** 1\
**Last updated:** [August 17, 2021, 6:36pm UTC](https://community.homey.app/t/insights-show-directly/24445 "2021-08-17T18:36:01Z")

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Insights - is it possible to directly show a graph without choose and click first?

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## [Problem adding aqara motion sensor](https://community.homey.app/t/problem-adding-aqara-motion-sensor/50553)

<div class="topic-metadata">

**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 4\
**Last updated:** [August 17, 2021, 1:51pm UTC](https://community.homey.app/t/problem-adding-aqara-motion-sensor/50553 "2021-08-17T13:51:54Z")

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I try to add sensor to my homey And i get this message… Off curse i reset the sensor but i keep getting same massege again and again… I dont know how to find ot in my homey, also off curse i delete it from my homey…he…

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## [Replacing wallswitches any ideas?](https://community.homey.app/t/replacing-wallswitches-any-ideas/50500)

<div class="topic-metadata">

**Author:** [@Otter](https://community.homey.app/u/Otter)\
**Replies:** 3\
**Last updated:** [August 16, 2021, 4:20pm UTC](https://community.homey.app/t/replacing-wallswitches-any-ideas/50500 "2021-08-16T16:20:49Z")

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I’ve currently got all my switches installed with shelly products but find them to be unreliable. I got a lot of work maintaining the flows so it is becoming more of a burden. I have some fibaro and qubino products that…

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## [Osram plugs not working](https://community.homey.app/t/osram-plugs-not-working/50507)

<div class="topic-metadata">

**Author:** [@Emiel\_Greveling](https://community.homey.app/u/Emiel_Greveling)\
**Replies:** 3\
**Last updated:** [August 16, 2021, 11:31am UTC](https://community.homey.app/t/osram-plugs-not-working/50507 "2021-08-16T11:31:44Z")

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Hi I have some plugs from osram. Now I can’t use it and I can’t delete it. I put the screenshots down below. Hope anyone can help me it’s annoying that I can’t delete it.

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## [Homey weather variable and led ring colors](https://community.homey.app/t/homey-weather-variable-and-led-ring-colors/12259)

<div class="topic-metadata">

**Author:** [@viix](https://community.homey.app/u/viix)\
**Replies:** 3\
**Last updated:** [August 16, 2021, 8:54am UTC](https://community.homey.app/t/homey-weather-variable-and-led-ring-colors/12259 "2021-08-16T08:54:02Z")

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Homey has just launch the weather led ring screensaver and has the variable “weather” in the tag for sometime now. Anyone knows what the colors are for the respective variables of the weather? I’m thinking of using it in…

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## [Disabled users and presence](https://community.homey.app/t/disabled-users-and-presence/50446)

<div class="topic-metadata">

**Author:** [@Stijn\_vdh](https://community.homey.app/u/Stijn_vdh)\
**Replies:** 3\
**Last updated:** [August 16, 2021, 5:46am UTC](https://community.homey.app/t/disabled-users-and-presence/50446 "2021-08-16T05:46:59Z")

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Hi, I have 4 accounts, 2 are disabled. I want to use the option ‘nobody is home’ but the 2 disabled accounts are seen and always home… as such the flow never works. It seems to me that disabled accounts should be gone …

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