# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=251

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 252

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## [Support for Aeotech zigbee (Smartthings) products?](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601)

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**Author:** [@johhag87](https://community.homey.app/u/johhag87)\
**Replies:** 13\
**Last updated:** [September 26, 2021, 6:48am UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601 "2021-09-26T06:48:57Z")

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hi. Anyone know when Homey gets support for Aeotech zigbee (Smartthings) products? If you can expect something in the near future or it will take a long time? Know that there is an app via homey community store but I wo…

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## [Homey Cloud - virtual thermostat?](https://community.homey.app/t/homey-cloud-virtual-thermostat/52180)

<div class="topic-metadata">

**Author:** [@kp\_no](https://community.homey.app/u/kp_no)\
**Replies:** 3\
**Last updated:** [September 25, 2021, 10:43am UTC](https://community.homey.app/t/homey-cloud-virtual-thermostat/52180 "2021-09-25T10:43:26Z")

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Hi, I am a SmartThings user that have decided to test Homey Cloud and bridge. I understand this is Beta, but was quite surprised to not be able to control my Fibaro wall plugs with a temperature sensor. I consider this …

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## [Sonos does not start playing](https://community.homey.app/t/sonos-does-not-start-playing/52125)

<div class="topic-metadata">

**Author:** [@johannes1702](https://community.homey.app/u/johannes1702)\
**Replies:** 3\
**Last updated:** [September 24, 2021, 2:28pm UTC](https://community.homey.app/t/sonos-does-not-start-playing/52125 "2021-09-24T14:28:37Z")

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Hi, For a while now, I realized that Sonos has trouble to start playing music. I have a Favorite of my Spotify Songs library in Sonos. And I can select it - it’s in German called „Lieder“. However the flow fails and I …

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## [Flow can run, but dosn't exsists](https://community.homey.app/t/flow-can-run-but-dosnt-exsists/52099)

<div class="topic-metadata">

**Author:** [@Mads\_Zaulich](https://community.homey.app/u/Mads_Zaulich)\
**Replies:** 9\
**Last updated:** [September 23, 2021, 5:16pm UTC](https://community.homey.app/t/flow-can-run-but-dosnt-exsists/52099 "2021-09-23T17:16:09Z")

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Hi all, I have a issue, where I have created a flow, that excecute another flow. Then, after some time, I changed the naming standard of my flows, and deleted a couple of flows. Now I have a flow, that points to “F\_He…

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## [Several (distant) places to cover](https://community.homey.app/t/several-distant-places-to-cover/45182)

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**Author:** [@Lezax](https://community.homey.app/u/Lezax)\
**Replies:** 12\
**Last updated:** [September 22, 2021, 12:21pm UTC](https://community.homey.app/t/several-distant-places-to-cover/45182 "2021-09-22T12:21:26Z")

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Hello Everyone ! It make some time I’m looking for answers by myself, reading this forum (and others). I came to homey as a former fibaro user, and i’m really happy to have done so. Now the point is : I need to cover …

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## [Shared flow Vars show '?' instead of name](https://community.homey.app/t/shared-flow-vars-show-instead-of-name/52019)

<div class="topic-metadata">

**Author:** [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Replies:** 0\
**Last updated:** [September 21, 2021, 11:45am UTC](https://community.homey.app/t/shared-flow-vars-show-instead-of-name/52019 "2021-09-21T11:45:25Z")

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Homey friends, Sometimes a shared flow shows variable names as questionmarks instead of their actual name. I can’t find a pattern yet, because it’s not with every card type / var type. Anyone else experience this? I …

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## [Can not connect my Homey to Goggle Home](https://community.homey.app/t/can-not-connect-my-homey-to-goggle-home/52016)

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**Author:** [@hmo](https://community.homey.app/u/hmo)\
**Replies:** 0\
**Last updated:** [September 21, 2021, 10:52am UTC](https://community.homey.app/t/can-not-connect-my-homey-to-goggle-home/52016 "2021-09-21T10:52:35Z")

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​I receive​ this massage. {“code”:401,“error”:“invalid\_token”,“error\_description”:“The provided JWT token is invalid.”}

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## [Aqara B1 battery problem](https://community.homey.app/t/aqara-b1-battery-problem/51986)

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**Author:** [@HarmJ](https://community.homey.app/u/HarmJ)\
**Replies:** 0\
**Last updated:** [September 20, 2021, 6:08pm UTC](https://community.homey.app/t/aqara-b1-battery-problem/51986 "2021-09-20T18:08:06Z")

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Hi, I recently chared all my aqara B1 curtain battery. 2 are working fine but one stopped working as in this video. Anyone over here maybe knows how to fix this?

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## [Can't use the Homey Bridge](https://community.homey.app/t/cant-use-the-homey-bridge/51394)

<div class="topic-metadata">

**Author:** [@Ilky](https://community.homey.app/u/Ilky)\
**Replies:** 14\
**Last updated:** [September 20, 2021, 5:23pm UTC](https://community.homey.app/t/cant-use-the-homey-bridge/51394 "2021-09-20T17:23:52Z")

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I bought the bridge and I just received it in the mail BUT I CANT use the bridge, because I don’t have a invitation code??? Nowhere in the product page you guys mention about a code to use with the product. It is not rig…

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## [Alexa and flow](https://community.homey.app/t/alexa-and-flow/51961)

<div class="topic-metadata">

**Author:** [@Alberto](https://community.homey.app/u/Alberto)\
**Replies:** 0\
**Last updated:** [September 20, 2021, 8:32am UTC](https://community.homey.app/t/alexa-and-flow/51961 "2021-09-20T08:32:34Z")

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Hello, for people uses alexa. I would like to know if you guys use more alexa routines or homey flows and then call them with alexa using VD. Just to understand which is the best ways for you

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## [How to use Two Humidity sensors in a Flow](https://community.homey.app/t/how-to-use-two-humidity-sensors-in-a-flow/51939)

<div class="topic-metadata">

**Author:** [@Jespertk](https://community.homey.app/u/Jespertk)\
**Replies:** 5\
**Last updated:** [September 19, 2021, 9:59pm UTC](https://community.homey.app/t/how-to-use-two-humidity-sensors-in-a-flow/51939 "2021-09-19T21:59:38Z")

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Hi I just got a Homey Pro (erly 2019) Ver: 7.1.3. I have two humidity sensors (two bathrooms) which must control a fan, how do I make a flow for it? Once I have selected one sensor, I cannot select the next one. Is ther…

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## [Easiest flow for button held dim](https://community.homey.app/t/easiest-flow-for-button-held-dim/10727)

<div class="topic-metadata">

**Author:** [@Kjettern](https://community.homey.app/u/Kjettern)\
**Replies:** 19\
**Last updated:** [September 19, 2021, 11:31am UTC](https://community.homey.app/t/easiest-flow-for-button-held-dim/10727 "2021-09-19T11:31:32Z")

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Hello. I have a button that have 3 triggers. Button pressed, button held and button released. I want to create a flow that will dim my light with 10% intervals as long as the button is pressed and stop dimming when I …

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## [Struggling to connect devices from BitronVideo and especially Homematic](https://community.homey.app/t/struggling-to-connect-devices-from-bitronvideo-and-especially-homematic/40643)

<div class="topic-metadata">

**Author:** [@Jens\_Weinmann](https://community.homey.app/u/Jens_Weinmann)\
**Replies:** 6\
**Last updated:** [September 19, 2021, 8:49am UTC](https://community.homey.app/t/struggling-to-connect-devices-from-bitronvideo-and-especially-homematic/40643 "2021-09-19T08:49:35Z")

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Hello Guru’s and first of all Happy New Year! I have installed two days ago a brand new Homey Pro, so I am assuming I have the latest and greatest version up and running :+1:. I am migrating from a Qivicon home base to…

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## [A method to understand in http if a light is on](https://community.homey.app/t/a-method-to-understand-in-http-if-a-light-is-on/51772)

<div class="topic-metadata">

**Author:** [@infor\_mare](https://community.homey.app/u/infor_mare)\
**Replies:** 9\
**Last updated:** [September 19, 2021, 6:33am UTC](https://community.homey.app/t/a-method-to-understand-in-http-if-a-light-is-on/51772 "2021-09-19T06:33:08Z")

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I need a method to public the status of my device in Http, and give them to other gateway using GET or POST http request. I have found a Mini Webserver in the APP catalogue, and with this app is very simple to create a …

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## [Reconnecting zigbee device after battery replacement](https://community.homey.app/t/reconnecting-zigbee-device-after-battery-replacement/51821)

<div class="topic-metadata">

**Author:** [@Hansen](https://community.homey.app/u/Hansen)\
**Replies:** 4\
**Last updated:** [September 18, 2021, 7:10pm UTC](https://community.homey.app/t/reconnecting-zigbee-device-after-battery-replacement/51821 "2021-09-18T19:10:53Z")

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Hi! I just replaced batteries in an IKEA motion sensor, but it seemed to not reconnect to Homey. So, I tried adding it again, but Homey told me that the device already exists, and I need to delete the existing device be…

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## [Harware version of Homey Pro](https://community.homey.app/t/harware-version-of-homey-pro/51864)

<div class="topic-metadata">

**Author:** [@Sipke\_Wagenaar](https://community.homey.app/u/Sipke_Wagenaar)\
**Replies:** 7\
**Last updated:** [September 18, 2021, 6:04pm UTC](https://community.homey.app/t/harware-version-of-homey-pro/51864 "2021-09-18T18:04:20Z")

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Hi all, Does anyone know what the current hardware version of Homey Pro is? The Homey Pro that came in today is from early 2019. Is this even a recent version? So this version is almost 3 years old. Can hardly imagine …

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## [Extra Homey bridges because a lot of Zigbee endusers](https://community.homey.app/t/extra-homey-bridges-because-a-lot-of-zigbee-endusers/51796)

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**Author:** [@Sipke\_Wagenaar](https://community.homey.app/u/Sipke_Wagenaar)\
**Replies:** 11\
**Last updated:** [September 18, 2021, 4:40pm UTC](https://community.homey.app/t/extra-homey-bridges-because-a-lot-of-zigbee-endusers/51796 "2021-09-18T16:40:30Z")

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Hi all, My first post on this forum. Great to be able to share problems and questions with such a great community. I have purchased a Homey Bridge and so far I am quite satisfied. I am still running into some issues th…

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## [Lego 8879](https://community.homey.app/t/lego-8879/51873)

<div class="topic-metadata">

**Author:** [@Wayne\_Laagewaard](https://community.homey.app/u/Wayne_Laagewaard)\
**Replies:** 0\
**Last updated:** [September 18, 2021, 3:39pm UTC](https://community.homey.app/t/lego-8879/51873 "2021-09-18T15:39:02Z")

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Hi, I am trying to make my LEGO 8879 train remote smart. I have a set it up now with switchbot, but the response is sometimes slow. I try to connect the remote with Nedis remote and Broadlink Rm2 pro. But it doens…

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## [Flow - timed subrestriction](https://community.homey.app/t/flow-timed-subrestriction/51870)

<div class="topic-metadata">

**Author:** [@flyveleder](https://community.homey.app/u/flyveleder)\
**Replies:** 2\
**Last updated:** [September 18, 2021, 1:53pm UTC](https://community.homey.app/t/flow-timed-subrestriction/51870 "2021-09-18T13:53:05Z")

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Moving from Smartthings to Homey - and trying to get my head around the “flow” method. Got most working, but I have a question : Example : I have Fibaro Wall Plug indicating energy (watts). Is it possible to make Homey…

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## [Fibaro Smoke Batterie](https://community.homey.app/t/fibaro-smoke-batterie/51738)

<div class="topic-metadata">

**Author:** [@Ingo\_Homeyer](https://community.homey.app/u/Ingo_Homeyer)\
**Replies:** 4\
**Last updated:** [September 17, 2021, 4:55pm UTC](https://community.homey.app/t/fibaro-smoke-batterie/51738 "2021-09-17T16:55:23Z")

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Hi all, is there now any workaround the get the right battery status in Homey? My display show all times 10% also after change the battery. Firmware 1 Underversion 1 ID 4108

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## [Shelly thru Shelly Cloud](https://community.homey.app/t/shelly-thru-shelly-cloud/50900)

<div class="topic-metadata">

**Author:** [@Henning](https://community.homey.app/u/Henning)\
**Replies:** 8\
**Last updated:** [September 16, 2021, 8:48pm UTC](https://community.homey.app/t/shelly-thru-shelly-cloud/50900 "2021-09-16T20:48:58Z")

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Is there any way for Homey to connect to my Shelly devices thru the Shelly cloud insted of directly thru my local WiFi? I have some Shelly devices in a seperate WiFi network and would prefer not to setup a VPN for Homey …

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## [Create flow to export charts from insigts?](https://community.homey.app/t/create-flow-to-export-charts-from-insigts/51765)

<div class="topic-metadata">

**Author:** [@Pelle](https://community.homey.app/u/Pelle)\
**Replies:** 2\
**Last updated:** [September 16, 2021, 3:20pm UTC](https://community.homey.app/t/create-flow-to-export-charts-from-insigts/51765 "2021-09-16T15:20:51Z")

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Hello there. I´ve tried to search the forum and web about this, but to no avail. I would like to create a flow that: Every week mails me a chart containing humidity/ temp data from a sensor for the last 7 days. I have…

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## [Athom announced Homey Cloud and Homey Bridge](https://community.homey.app/t/athom-announced-homey-cloud-and-homey-bridge/51242)

<div class="topic-metadata">

**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 170\
**Last updated:** [September 16, 2021, 3:16pm UTC](https://community.homey.app/t/athom-announced-homey-cloud-and-homey-bridge/51242 "2021-09-16T15:16:14Z")

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This is a review on the prerelease info I got. Thanks Athom for providing the Homey Bridge as a preview. Both will be available soon™ for everyone ̶ ̶b̶u̶t̶ ̶a̶r̶e̶ ̶n̶o̶w̶ ̶i̶n̶ ̶c̶l̶o̶s̶e̶d̶ ̶b̶e̶t̶a̶ ̶o̶n̶ ̶̶i̶n̶v…

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## [The homematic app cannot be installed on homey bridge](https://community.homey.app/t/the-homematic-app-cannot-be-installed-on-homey-bridge/51735)

<div class="topic-metadata">

**Author:** [@RolandMack](https://community.homey.app/u/RolandMack)\
**Replies:** 1\
**Last updated:** [September 16, 2021, 6:40am UTC](https://community.homey.app/t/the-homematic-app-cannot-be-installed-on-homey-bridge/51735 "2021-09-16T06:40:15Z")

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Is the homey bridge not yet supportet?

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## [Sonos volume up and down flows](https://community.homey.app/t/sonos-volume-up-and-down-flows/17686)

<div class="topic-metadata">

**Author:** [@Michael\_Nowak](https://community.homey.app/u/Michael_Nowak)\
**Replies:** 29\
**Last updated:** [September 15, 2021, 7:32pm UTC](https://community.homey.app/t/sonos-volume-up-and-down-flows/17686 "2021-09-15T19:32:52Z")

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Hi i want to convert a Hue dimmer switch into a sonos controller. but i cant figure out to make a flow that increases the sound when the plus key is pressed, and decreases sound when minus is pressed. the only option i…

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## [Duplicate devices](https://community.homey.app/t/duplicate-devices/51059)

<div class="topic-metadata">

**Author:** [@Jerryk](https://community.homey.app/u/Jerryk)\
**Replies:** 3\
**Last updated:** [September 15, 2021, 2:25pm UTC](https://community.homey.app/t/duplicate-devices/51059 "2021-09-15T14:25:53Z")

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Hey guys as you can see from the screenshot, there are z111 z222 etc. They are actually the duplicates of my MCO switches. I renamed them to z111 etc to differentiate them on the app. Any idea how do I remove these d…

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## [Security concerns continued](https://community.homey.app/t/security-concerns-continued/51666)

<div class="topic-metadata">

**Author:** [@BB\_001](https://community.homey.app/u/BB_001)\
**Replies:** 2\
**Last updated:** [September 15, 2021, 5:17am UTC](https://community.homey.app/t/security-concerns-continued/51666 "2021-09-15T05:17:32Z")

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Hi, I have concerns about the amount of traffic downloaded and uploaded in 24 hours. See screenshot below, very uncomfortable about the amounts Struggling to find a support desk for Homey to investigate what is causin…

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## [Watermeter with MQTT?](https://community.homey.app/t/watermeter-with-mqtt/51621)

<div class="topic-metadata">

**Author:** [@Dirk1](https://community.homey.app/u/Dirk1)\
**Replies:** 1\
**Last updated:** [September 14, 2021, 6:47am UTC](https://community.homey.app/t/watermeter-with-mqtt/51621 "2021-09-14T06:47:45Z")

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Hi! i found a very cool project to make simple watermeters smart, but im unable to get it working with my homey. Does anybody have this Tool sucessfully adopted through mqtt to homey? Here is the project: Thanks for …

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## [Somfy remote](https://community.homey.app/t/somfy-remote/51583)

<div class="topic-metadata">

**Author:** [@mattrix](https://community.homey.app/u/mattrix)\
**Replies:** 2\
**Last updated:** [September 13, 2021, 11:48am UTC](https://community.homey.app/t/somfy-remote/51583 "2021-09-13T11:48:33Z")

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Hello, I need to link homey with a somfy blind that is controlled from a somfy remote like on the attached photo. Any one would share the best way to perform it please?

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## [Siri Shortcut Apple Watch](https://community.homey.app/t/siri-shortcut-apple-watch/51505)

<div class="topic-metadata">

**Author:** [@feRon](https://community.homey.app/u/feRon)\
**Replies:** 5\
**Last updated:** [September 13, 2021, 10:45am UTC](https://community.homey.app/t/siri-shortcut-apple-watch/51505 "2021-09-13T10:45:07Z")

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I would like to us the Siri Shortcuts directly on the apple watch. Its not possible, I get an error message. Do you have the same problem? On the IPhone it works without problems.

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