# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=242

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 243

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## [ZWave Timeout with Homey Pro](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252)

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**Author:** [@BrayHome](https://community.homey.app/u/BrayHome)\
**Replies:** 15\
**Last updated:** [December 11, 2021, 2:32am UTC](https://community.homey.app/t/zwave-timeout-with-homey-pro/56252 "2021-12-11T02:32:41Z")

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Have Hogar zwave switches and continuously time out. Time out gets even worse when used in flows. Any idea on what I could try? Tried Reboot of homey with a fresh install Installed zwave switches again Deleted and r…

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## [User coming home or leaves house](https://community.homey.app/t/user-coming-home-or-leaves-house/56340)

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**Author:** [@Axeblade](https://community.homey.app/u/Axeblade)\
**Replies:** 2\
**Last updated:** [December 10, 2021, 3:57pm UTC](https://community.homey.app/t/user-coming-home-or-leaves-house/56340 "2021-12-10T15:57:29Z")

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Hi everyone, Another question from a new Homey user. I like to know how Homey recognises me when I get home. I get the message that I left my home when I am about 300 meters from my home. This means when I take a walk a…

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## [Fritz!Box no local connection issue - solved](https://community.homey.app/t/fritz-box-no-local-connection-issue-solved/13872)

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**Author:** [@mapulu](https://community.homey.app/u/mapulu)\
**Replies:** 6\
**Last updated:** [December 10, 2021, 12:44pm UTC](https://community.homey.app/t/fritz-box-no-local-connection-issue-solved/13872 "2021-12-10T12:44:15Z")

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Hello, There is an issue with the Fritz!Box which causes that you can’t connect Homey local (ssl) by a webapp like homeydash. DNS rebinding protection does not allow homeylocal.com to point to your local homey IP. To s…

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## [Homey and hue bridge local](https://community.homey.app/t/homey-and-hue-bridge-local/56329)

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**Author:** [@Mariomark1541](https://community.homey.app/u/Mariomark1541)\
**Replies:** 1\
**Last updated:** [December 10, 2021, 12:25pm UTC](https://community.homey.app/t/homey-and-hue-bridge-local/56329 "2021-12-10T12:25:46Z")

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Hello at the moment I have an internet failure and my lamps do not work in combination with the hue bridge I have connected fibaro motion sensors and lamps through the hi bridge which communicates with Homey both home…

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## [Homey offline most of the time](https://community.homey.app/t/homey-offline-most-of-the-time/55962)

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**Author:** [@Jumeira](https://community.homey.app/u/Jumeira)\
**Replies:** 13\
**Last updated:** [December 10, 2021, 9:52am UTC](https://community.homey.app/t/homey-offline-most-of-the-time/55962 "2021-12-10T09:52:58Z")

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I have purchased homey pro to replace my old smart hub “vera”, i like almost every thing about my homey, but not the offline message, I am getting this every time i open the app, some times i have to wait one minute or m…

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## [Rookie, Homey beta app. No apps compatible](https://community.homey.app/t/rookie-homey-beta-app-no-apps-compatible/56314)

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**Author:** [@Eivind\_Larssen](https://community.homey.app/u/Eivind_Larssen)\
**Replies:** 2\
**Last updated:** [December 10, 2021, 8:11am UTC](https://community.homey.app/t/rookie-homey-beta-app-no-apps-compatible/56314 "2021-12-10T08:11:30Z")

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I’m trying to get something to work. Installed the homey app on my phone, trying to add apps Both by searching for apps from Homey and using already installed apps. Chromecast, Phillips TV, Phillips huey all that’s su…

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## [Cannot continue restore by browser](https://community.homey.app/t/cannot-continue-restore-by-browser/52303)

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**Author:** [@MartinV](https://community.homey.app/u/MartinV)\
**Replies:** 10\
**Last updated:** [December 10, 2021, 8:09am UTC](https://community.homey.app/t/cannot-continue-restore-by-browser/52303 "2021-12-10T08:09:43Z")

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Hi everybody, My zigbee netwerk is broken and Athom suggested to put Homey in recovery mode and re-install the system. I go to setup.athom.com on my laptop. After selecting language and hold ALT to select to use the bro…

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## [My Homey Android App crashes each time I press the add device (+)](https://community.homey.app/t/my-homey-android-app-crashes-each-time-i-press-the-add-device/56174)

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**Author:** [@rozhnoel](https://community.homey.app/u/rozhnoel)\
**Replies:** 9\
**Last updated:** [December 9, 2021, 4:18pm UTC](https://community.homey.app/t/my-homey-android-app-crashes-each-time-i-press-the-add-device/56174 "2021-12-09T16:18:21Z")

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Hi I am new to Homey. I went through the installation without problems. I am using Android app and web app on Chrome. I have installed some apps and after only a day of usage I got problem with Android app. The starts w…

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## [Cannot login to the Homey App on an iPad with 2FA enabled](https://community.homey.app/t/cannot-login-to-the-homey-app-on-an-ipad-with-2fa-enabled/56264)

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**Author:** [@Andrew](https://community.homey.app/u/Andrew)\
**Replies:** 5\
**Last updated:** [December 9, 2021, 3:30pm UTC](https://community.homey.app/t/cannot-login-to-the-homey-app-on-an-ipad-with-2fa-enabled/56264 "2021-12-09T15:30:56Z")

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Cannot login to the Homey App on an iPad with 2FA enabled, since iOS 14 at least. The prompt for the code never appears. The app is the latest version, and on my iPhone 2FA works properly

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## [Google Home not seeing all devices (and how to read back status?)](https://community.homey.app/t/google-home-not-seeing-all-devices-and-how-to-read-back-status/56279)

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**Author:** [@mroek](https://community.homey.app/u/mroek)\
**Replies:** 3\
**Last updated:** [December 9, 2021, 2:36pm UTC](https://community.homey.app/t/google-home-not-seeing-all-devices-and-how-to-read-back-status/56279 "2021-12-09T14:36:26Z")

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I have added my Homey Pro to Google Home, but it doesn’t find all devices connected to Homey. Specifically, I have a Fibaro Smart Implant connected to my garage door opener, and I want to be able to both control the gara…

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## [Fibaro Smart implant custom name of sensors](https://community.homey.app/t/fibaro-smart-implant-custom-name-of-sensors/56100)

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**Author:** [@Pilou](https://community.homey.app/u/Pilou)\
**Replies:** 8\
**Last updated:** [December 8, 2021, 5:28pm UTC](https://community.homey.app/t/fibaro-smart-implant-custom-name-of-sensors/56100 "2021-12-08T17:28:01Z")

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Hello, Does anybody know if we can personalise the name of the external temp sensors? I don’t think so but it would be easyer to recognise each temperature… thx, Pilou

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## [My flow will only trick one out of three bulbs](https://community.homey.app/t/my-flow-will-only-trick-one-out-of-three-bulbs/56108)

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**Author:** [@Birk\_Kromann](https://community.homey.app/u/Birk_Kromann)\
**Replies:** 10\
**Last updated:** [December 8, 2021, 3:23pm UTC](https://community.homey.app/t/my-flow-will-only-trick-one-out-of-three-bulbs/56108 "2021-12-08T15:23:00Z")

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Hi, I have a Homey Pro and have created a flow that will turn my three kitchen lamps on when on/off on the connected IKEA dimmer is pressed. It’s a very simple flow, but only the first bulb I paired are turning on and o…

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## [How to handle Arlo when IFTTT is turned off?](https://community.homey.app/t/how-to-handle-arlo-when-ifttt-is-turned-off/54247)

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**Author:** [@Johan\_Gunnar](https://community.homey.app/u/Johan_Gunnar)\
**Replies:** 15\
**Last updated:** [December 8, 2021, 9:33am UTC](https://community.homey.app/t/how-to-handle-arlo-when-ifttt-is-turned-off/54247 "2021-12-08T09:33:01Z")

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Hi, just got news that Homey will turn away from IFTTT in feb. I have used IFTTT as the only way to communicate with Arlo after they so kindly turned on the 2fa and made the existing Homey app non-functional. I now fea…

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## [When will there be more apps for the bridge](https://community.homey.app/t/when-will-there-be-more-apps-for-the-bridge/53144)

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**Author:** [@MonkeyKong](https://community.homey.app/u/MonkeyKong)\
**Replies:** 22\
**Last updated:** [December 8, 2021, 7:14am UTC](https://community.homey.app/t/when-will-there-be-more-apps-for-the-bridge/53144 "2021-12-08T07:14:31Z")

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So i got the bridge, but sadly there is not many apps working with the bridge. Is there any roadmap for the beta ? Or is this just to tempt me to buy a pro…

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## [Homey pro won't setup after reset](https://community.homey.app/t/homey-pro-wont-setup-after-reset/56167)

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**Author:** [@BrayHome](https://community.homey.app/u/BrayHome)\
**Replies:** 2\
**Last updated:** [December 7, 2021, 8:04pm UTC](https://community.homey.app/t/homey-pro-wont-setup-after-reset/56167 "2021-12-07T20:04:54Z")

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Hi I’ve reset homey pro after it become unresponsive and am now receiving error messages during setups “SNAP there was a problem starting the setup, would you like to try again” Have tried: Removed app and clean inst…

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## [Fibaro Smart Implant Signal or no Signal](https://community.homey.app/t/fibaro-smart-implant-signal-or-no-signal/55869)

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**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\
**Replies:** 4\
**Last updated:** [December 7, 2021, 4:38pm UTC](https://community.homey.app/t/fibaro-smart-implant-signal-or-no-signal/55869 "2021-12-07T16:38:11Z")

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Hey, I have a Fibaro smart implant. A Panasonic heat pump is connected to this, when it gets too cold outside and it is no longer profitable, it gives a signal. I receive that signal with the Smart Implant. From that …

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## [Change names of Fibaro Smart implant](https://community.homey.app/t/change-names-of-fibaro-smart-implant/56120)

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**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\
**Replies:** 1\
**Last updated:** [December 7, 2021, 4:37pm UTC](https://community.homey.app/t/change-names-of-fibaro-smart-implant/56120 "2021-12-07T16:37:32Z")

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Hi, Is there a way to change the names of the temperature sensors of the Fibaro Smart Implant ? I’ve multple sensors and it’s hard to keep them from eachother with all the same names. It would be helpfull if I could c…

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## [Z-Wave S2 authentication / High network load](https://community.homey.app/t/z-wave-s2-authentication-high-network-load/56145)

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**Author:** [@Fac3](https://community.homey.app/u/Fac3)\
**Replies:** 2\
**Last updated:** [December 7, 2021, 3:30pm UTC](https://community.homey.app/t/z-wave-s2-authentication-high-network-load/56145 "2021-12-07T15:30:11Z")

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I was an installation last Friday, we deployed among others seven Flush Thermostat 2, but only these were added by S2 Authentication. Since then there are huge delays in Z-Wave network. User opens venetian blinds, and m…

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## [Homey Multi-User and their individual App Accounts](https://community.homey.app/t/homey-multi-user-and-their-individual-app-accounts/56151)

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**Author:** [@mtropper](https://community.homey.app/u/mtropper)\
**Replies:** 1\
**Last updated:** [December 7, 2021, 2:41pm UTC](https://community.homey.app/t/homey-multi-user-and-their-individual-app-accounts/56151 "2021-12-07T14:41:17Z")

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Hi, got my brandnew Homey Pro yesterday, was playing around with the homey beta app for a while … Got a question for you guys: Consider my homey pro setup finished (for now) and invited my family members to use it as …

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## [Battery in Homey Pro and Bridge?](https://community.homey.app/t/battery-in-homey-pro-and-bridge/56126)

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**Author:** [@Tor-Aksel\_Froyland](https://community.homey.app/u/Tor-Aksel_Froyland)\
**Replies:** 5\
**Last updated:** [December 7, 2021, 9:48am UTC](https://community.homey.app/t/battery-in-homey-pro-and-bridge/56126 "2021-12-07T09:48:50Z")

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Hi, Does anyone know if there are a battery inside Homey Pro and Homey Bridge? In order to use the Atom products as a security hub and not only for smart devices I think Homey needs an internal battery for keeping the v…

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## [Bug showing info on icon on Shelly app in Homey](https://community.homey.app/t/bug-showing-info-on-icon-on-shelly-app-in-homey/56124)

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**Author:** [@MatsNW](https://community.homey.app/u/MatsNW)\
**Replies:** 3\
**Last updated:** [December 7, 2021, 8:47am UTC](https://community.homey.app/t/bug-showing-info-on-icon-on-shelly-app-in-homey/56124 "2021-12-07T08:47:13Z")

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Shelly app on iPhone has a bug when try to show status on the icon, like energy, In my case i try with some Shelly Plug S. If you in the settings on the device chose the device-type to “Other”, it´s possible to show Ene…

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## [Homey early 2016 (kickstarter) no pro apps possible?](https://community.homey.app/t/homey-early-2016-kickstarter-no-pro-apps-possible/56081)

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**Author:** [@Wever](https://community.homey.app/u/Wever)\
**Replies:** 10\
**Last updated:** [December 6, 2021, 1:00pm UTC](https://community.homey.app/t/homey-early-2016-kickstarter-no-pro-apps-possible/56081 "2021-12-06T13:00:55Z")

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Hello i have a homey early 2016 from the kickstarter campagne, i am very happy with the device and expect for the first year it runs very stable. This winter i would like to add some new home automation, but it seems tha…

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## [Homey virtual button/ switch to trigger automation from Home assistant (Mqtt hub)](https://community.homey.app/t/homey-virtual-button-switch-to-trigger-automation-from-home-assistant-mqtt-hub/55797)

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**Author:** [@9ixxerlee](https://community.homey.app/u/9ixxerlee)\
**Replies:** 1\
**Last updated:** [December 6, 2021, 3:22am UTC](https://community.homey.app/t/homey-virtual-button-switch-to-trigger-automation-from-home-assistant-mqtt-hub/55797 "2021-12-06T03:22:09Z")

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Hi all, I am very new to Mqtt and home assistant and being trying to figure this out with no success. I am trying to trigger an automation from Home assistant (broadlink RF) as I cannot get homey side to learn the RF c…

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## [Homey Bridge is a disseption](https://community.homey.app/t/homey-bridge-is-a-disseption/56061)

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**Author:** [@GibSea](https://community.homey.app/u/GibSea)\
**Replies:** 4\
**Last updated:** [December 5, 2021, 8:49pm UTC](https://community.homey.app/t/homey-bridge-is-a-disseption/56061 "2021-12-05T20:49:13Z")

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Hi, I have bought a Homey Bridge. I saw some amazing promation video’s. But Now I have one, the deception begings. I have a lot of Nedis SmartLife devices in my house. This is nog supported. After long searching I found …

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## [Domoticz value to Homey Virtual device?](https://community.homey.app/t/domoticz-value-to-homey-virtual-device/56038)

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**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 2\
**Last updated:** [December 5, 2021, 2:09pm UTC](https://community.homey.app/t/domoticz-value-to-homey-virtual-device/56038 "2021-12-05T14:09:46Z")

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On my Synology NAS I run Domoticz, which reads out the use of electricity, gas and water. I know it is possible to visualise these values in Homey, by setting the right capability of a Virtual Device: In Domoticz I r…

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## [Flush shutter qbino doesn't open at 100%](https://community.homey.app/t/flush-shutter-qbino-doesnt-open-at-100/56023)

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**Author:** [@Miles\_Rousseau](https://community.homey.app/u/Miles_Rousseau)\
**Replies:** 0\
**Last updated:** [December 5, 2021, 8:46am UTC](https://community.homey.app/t/flush-shutter-qbino-doesnt-open-at-100/56023 "2021-12-05T08:46:48Z")

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I got 2 questions / issues with my qbino flush shutter. Why when I ask google assistant to open my shutter, it move only about 10% up or down. I got the issue with all my 6 shutters I got one of my 6 shutters (prof…

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## [Shut down Homey or pull the plug?](https://community.homey.app/t/shut-down-homey-or-pull-the-plug/55984)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 2\
**Last updated:** [December 4, 2021, 7:50pm UTC](https://community.homey.app/t/shut-down-homey-or-pull-the-plug/55984 "2021-12-04T19:50:51Z")

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I need to cut the power for a while. Do I need to shut down Homey? Or can I just pull the plug? And if I need to shut it down, how do I do that?

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## [Dashboard dashticz](https://community.homey.app/t/dashboard-dashticz/43545)

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**Author:** [@Leroy\_Nobel](https://community.homey.app/u/Leroy_Nobel)\
**Replies:** 3\
**Last updated:** [December 4, 2021, 7:21pm UTC](https://community.homey.app/t/dashboard-dashticz/43545 "2021-12-04T19:21:28Z")

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Who can help me ??? I have a Homey running at home where I have all my devices connected to it. Now I would like to start using the dashboard (Dashticz) of Domoticz as user interface / control. Who can tell me how I ca…

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## [Energy label](https://community.homey.app/t/energy-label/55955)

<div class="topic-metadata">

**Author:** [@Flapaz90](https://community.homey.app/u/Flapaz90)\
**Replies:** 7\
**Last updated:** [December 4, 2021, 4:36pm UTC](https://community.homey.app/t/energy-label/55955 "2021-12-04T16:36:57Z")

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Hi everyone, I’ve a question, it’s possible create a label in home like the aqara sensor in photo , but with a sum of 2,3,4 device with instant consumption ? Thanks

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## [Issues starting flow with Siri from Apple Watch](https://community.homey.app/t/issues-starting-flow-with-siri-from-apple-watch/45944)

<div class="topic-metadata">

**Author:** [@Peter\_V](https://community.homey.app/u/Peter_V)\
**Replies:** 11\
**Last updated:** [December 4, 2021, 2:55pm UTC](https://community.homey.app/t/issues-starting-flow-with-siri-from-apple-watch/45944 "2021-12-04T14:55:58Z")

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When I try this new feature with Siri my Iphone it runs succesfully the favorite flow. When I try this from my apple watch this isnt working and I get an error on the watch: (Dutch) “Sorry, er is iets fouts gegaan. Opd…

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