# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=24

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 25

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## [SONOS microphone access?](https://community.homey.app/t/sonos-microphone-access/148757)

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**Author:** [@Roel\_Van\_Eyken](https://community.homey.app/u/Roel_Van_Eyken)\
**Replies:** 4\
**Last updated:** [March 25, 2026, 10:19am UTC](https://community.homey.app/t/sonos-microphone-access/148757 "2026-03-25T10:19:02Z")

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I am contemplating buying a sonos system. I know sonos speakers have sonos voice, as such sonos speakers are equiped with a microphone. I don’t see microphone related triggers or cards in the sonos app, yet I decided to …

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## ["GHome" (not Google Home) devices - power strips](https://community.homey.app/t/ghome-not-google-home-devices-power-strips/152923)

<div class="topic-metadata">

**Author:** [@pazzah](https://community.homey.app/u/pazzah)\
**Replies:** 1\
**Last updated:** [March 25, 2026, 6:01am UTC](https://community.homey.app/t/ghome-not-google-home-devices-power-strips/152923 "2026-03-25T06:01:12Z")

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I have several smart power strips that I have been using with the “GHome” app. I have been using Alexa/Amazon/Echo to control them, and now I am migrating to Homey Pro. Looking on this forum, it says that these devices s…

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## [Zigbee TX and RX stats](https://community.homey.app/t/zigbee-tx-and-rx-stats/152920)

<div class="topic-metadata">

**Author:** [@SunBeech](https://community.homey.app/u/SunBeech)\
**Replies:** 1\
**Last updated:** [March 25, 2026, 4:44am UTC](https://community.homey.app/t/zigbee-tx-and-rx-stats/152920 "2026-03-25T04:44:58Z")

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Homey firmware v12.13.0/v13.0.0 added some communication statistics for Zigbee devices as part of the Homey Developer Tools. For each Zigbee device it includes the number of commands/messages sent by: Homey to the devi…

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## [Use of any operator in advanced flow](https://community.homey.app/t/use-of-any-operator-in-advanced-flow/100186)

<div class="topic-metadata">

**Author:** [@TheKos](https://community.homey.app/u/TheKos)\
**Replies:** 16\
**Last updated:** [March 24, 2026, 5:01pm UTC](https://community.homey.app/t/use-of-any-operator-in-advanced-flow/100186 "2026-03-24T17:01:46Z")

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Perhaps a silly question: what is the use of the ANY operator in Advanced Flows. Directly connecting cards to the next cards work just as well, I have tested. What am I missing : Kind regards Theo

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## [Homey pro 2026 firmware 13.0.0](https://community.homey.app/t/homey-pro-2026-firmware-13-0-0/152567)

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**Author:** [@Geert\_vanCappellen](https://community.homey.app/u/Geert_vanCappellen)\
**Replies:** 7\
**Last updated:** [March 24, 2026, 4:36am UTC](https://community.homey.app/t/homey-pro-2026-firmware-13-0-0/152567 "2026-03-24T04:36:39Z")

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I have bought a Homey pro 2026 which installs firmware version 13.0.0 Already a failure when re-starting and after that I keep loosing the connection. Are there any known issues with this ?

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## [Homey stopped sending notifications](https://community.homey.app/t/homey-stopped-sending-notifications/152810)

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**Author:** [@Jan\_Eriksson](https://community.homey.app/u/Jan_Eriksson)\
**Replies:** 7\
**Last updated:** [March 23, 2026, 11:18pm UTC](https://community.homey.app/t/homey-stopped-sending-notifications/152810 "2026-03-23T23:18:46Z")

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I’ve set up a flow in my Homey Pro (2022) that should send a warning notification to my iPhone if my drainage pump hasn’t consumed any energy during the past three hours. The flow worked perfectly during a nine-hour test…

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## [How to approach Homey memory issues](https://community.homey.app/t/how-to-approach-homey-memory-issues/152788)

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**Author:** [@rpvandoorn](https://community.homey.app/u/rpvandoorn)\
**Replies:** 7\
**Last updated:** [March 23, 2026, 4:41pm UTC](https://community.homey.app/t/how-to-approach-homey-memory-issues/152788 "2026-03-23T16:41:37Z")

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Enough “out of Homey memory” topics here, but I’m not able to find the right answer… So during the last months I’m more often experiencing slow behaviour of everything what is triggered by a Homey flow. A motion sensor …

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## [Notification sounds for Homey App](https://community.homey.app/t/notification-sounds-for-homey-app/152836)

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**Author:** [@Thyg0d](https://community.homey.app/u/Thyg0d)\
**Replies:** 13\
**Last updated:** [March 23, 2026, 2:29pm UTC](https://community.homey.app/t/notification-sounds-for-homey-app/152836 "2026-03-23T14:29:25Z")

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Okay, now I’m starting to doubt my mind.. :joy: I’ve been using android since the first HTC.. Now on a Samsung ultra.. But I can’t find any place in android or in the app to set notification sound depending on event? I…

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## [Loop part off flow](https://community.homey.app/t/loop-part-off-flow/152856)

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**Author:** [@TThrane](https://community.homey.app/u/TThrane)\
**Replies:** 4\
**Last updated:** [March 23, 2026, 11:02am UTC](https://community.homey.app/t/loop-part-off-flow/152856 "2026-03-23T11:02:36Z")

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Hi I have some lights by the front door that are turned on when the door opens at night. I would like the lights stay be turned on if the door is open, but off 2 min after door is closed. I have this, but there must b…

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## [Qubino 3-phase meter](https://community.homey.app/t/qubino-3-phase-meter/152859)

<div class="topic-metadata">

**Author:** [@Andreas\_Lund](https://community.homey.app/u/Andreas_Lund)\
**Replies:** 0\
**Last updated:** [March 23, 2026, 10:32am UTC](https://community.homey.app/t/qubino-3-phase-meter/152859 "2026-03-23T10:32:01Z")

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Need help Connecting Cubino 3.phase meter to my homey-Pro.

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## [Lighting Flow Assistance](https://community.homey.app/t/lighting-flow-assistance/152825)

<div class="topic-metadata">

**Author:** [@Barfcat2](https://community.homey.app/u/Barfcat2)\
**Replies:** 2\
**Last updated:** [March 23, 2026, 6:34am UTC](https://community.homey.app/t/lighting-flow-assistance/152825 "2026-03-23T06:34:38Z")

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I’m using a Philips Hue motion sensor in the bathroom and added an Aqara FP300 Presence Sensor. I haven’t found placement of just the FP300 to cover the entrance to the bathroom, the shower, and the bidet. Therefore, I…

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## [The Aqara Thermostat E1 won't connect to Homey Pro (2023)](https://community.homey.app/t/the-aqara-thermostat-e1-wont-connect-to-homey-pro-2023/152828)

<div class="topic-metadata">

**Author:** [@Julian\_Wagner](https://community.homey.app/u/Julian_Wagner)\
**Replies:** 0\
**Last updated:** [March 22, 2026, 5:29pm UTC](https://community.homey.app/t/the-aqara-thermostat-e1-wont-connect-to-homey-pro-2023/152828 "2026-03-22T17:29:23Z")

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Hello dear community, I’ve been using a Homey Pro (2023) for a few weeks now and am generally satisfied with it. I recently purchased an Aqara Thermostat E1 and successfully added it; the setup worked flawlessly. Now I …

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## [Homey pro vs shs](https://community.homey.app/t/homey-pro-vs-shs/152699)

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**Author:** [@Grinmaul](https://community.homey.app/u/Grinmaul)\
**Replies:** 25\
**Last updated:** [March 22, 2026, 11:28am UTC](https://community.homey.app/t/homey-pro-vs-shs/152699 "2026-03-22T11:28:27Z")

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I am using homey self hosted server on a unraid docker and have a homey bridge, google gen2 nest is acting as the matter controller i guess, i bought an Aqara m100 hub to try to help also, but it doesn’t:( , my new ikea …

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## [Unable to restore cloud backup - Homey Pro Mini 2025](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783)

<div class="topic-metadata">

**Author:** [@Renato\_Feitosa](https://community.homey.app/u/Renato_Feitosa)\
**Replies:** 6\
**Last updated:** [March 22, 2026, 11:05am UTC](https://community.homey.app/t/unable-to-restore-cloud-backup-homey-pro-mini-2025/152783 "2026-03-22T11:05:46Z")

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Hello, I tried to restore a cloud backup to my Homey Pro Mini 2025, but it wasn’t possible. From what I understood, when I reset the system during the new setup, there should be an option to restore from a backup. Howe…

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## [How to turn on AC only when multiple contact sensors are "off"](https://community.homey.app/t/how-to-turn-on-ac-only-when-multiple-contact-sensors-are-off/152746)

<div class="topic-metadata">

**Author:** [@Dogllama](https://community.homey.app/u/Dogllama)\
**Replies:** 11\
**Last updated:** [March 22, 2026, 10:25am UTC](https://community.homey.app/t/how-to-turn-on-ac-only-when-multiple-contact-sensors-are-off/152746 "2026-03-22T10:25:46Z")

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I have a fairly straightforward setup - Homey Pro Mini (2025) and Homey App / Desktop App all with latest software. For devices - I have an LG HVAC that is connected via the LG ThinQ app, and two zigbee contact sensors t…

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## [Error: 'n.title.toLowerCase'](https://community.homey.app/t/error-n-title-tolowercase/152809)

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**Author:** [@Edgar](https://community.homey.app/u/Edgar)\
**Replies:** 0\
**Last updated:** [March 22, 2026, 9:59am UTC](https://community.homey.app/t/error-n-title-tolowercase/152809 "2026-03-22T09:59:33Z")

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Hi, I saw an other topic with this error but that has been solved in 2023 and caused by the app pushover. TypeError: n.title.toLowerCase is not a function. (In 'n.title.toLowerCase0, ‘n.title.toLowerCase’ is undefined) …

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## [Shading blinds using solar generation data](https://community.homey.app/t/shading-blinds-using-solar-generation-data/152661)

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**Author:** [@Mike\_Fahy](https://community.homey.app/u/Mike_Fahy)\
**Replies:** 10\
**Last updated:** [March 22, 2026, 8:52am UTC](https://community.homey.app/t/shading-blinds-using-solar-generation-data/152661 "2026-03-22T08:52:48Z")

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Hi all. I have large picture windows in the lounge with Somfy blinds that I use for keeping the sun out. I have nowhere to put a sun sensor without it being ugly but have worked out a level of solar generation over a 1…

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## [How to target segments for my light strip in homeyscript](https://community.homey.app/t/how-to-target-segments-for-my-light-strip-in-homeyscript/150524)

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**Author:** [@Austin\_Skillings](https://community.homey.app/u/Austin_Skillings)\
**Replies:** 9\
**Last updated:** [March 22, 2026, 8:35am UTC](https://community.homey.app/t/how-to-target-segments-for-my-light-strip-in-homeyscript/150524 "2026-03-22T08:35:27Z")

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I have a govee neon lightstrip that says it has 13 segments or so. Says there is a lot of capabilities in the device info but I can’t seem to figure out how to correctly run a color to each segments individually through …

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## [Advanced Flow Doesn't Run, Doesn't Produce Error Messaging](https://community.homey.app/t/advanced-flow-doesnt-run-doesnt-produce-error-messaging/152708)

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**Author:** [@zagman76](https://community.homey.app/u/zagman76)\
**Replies:** 23\
**Last updated:** [March 21, 2026, 10:49pm UTC](https://community.homey.app/t/advanced-flow-doesnt-run-doesnt-produce-error-messaging/152708 "2026-03-21T22:49:39Z")

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Hello: I have an advanced flow that starts “90 minutes before sunset”, and then goes through several steps that ultimately result in two Govee lightbulbs increasing in brightness by 1% to 100% over 75 minutes. Recently,…

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## [Microsoft Teams / Outlook integration](https://community.homey.app/t/microsoft-teams-outlook-integration/31107)

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**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Replies:** 22\
**Last updated:** [March 21, 2026, 7:56pm UTC](https://community.homey.app/t/microsoft-teams-outlook-integration/31107 "2026-03-21T19:56:48Z")

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Hi all, In these times we all (well, a lot of people) work at home far more than before. Wouldn’t it be nice if we had some sort of Microsoft Teams integration? (My Teams runs on Windows) Triggers could be incoming ch…

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## [Matter devices are not working since update 12.3.2](https://community.homey.app/t/matter-devices-are-not-working-since-update-12-3-2/130924)

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**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\
**Replies:** 6\
**Last updated:** [March 21, 2026, 3:29pm UTC](https://community.homey.app/t/matter-devices-are-not-working-since-update-12-3-2/130924 "2026-03-21T15:29:24Z")

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Since the update last night to 12.3.2 some matter deviced lost connection to my Homey Pro 2023. I already rebooted my Homey, but the connection still does not work. Reconnect them also does not work. Does anybody had …

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## [Issues adding Gledopto 5 in 1 zigbee controller in Homey Pro](https://community.homey.app/t/issues-adding-gledopto-5-in-1-zigbee-controller-in-homey-pro/93604)

<div class="topic-metadata">

**Author:** [@Robbert\_Huisman](https://community.homey.app/u/Robbert_Huisman)\
**Replies:** 7\
**Last updated:** [March 21, 2026, 12:01pm UTC](https://community.homey.app/t/issues-adding-gledopto-5-in-1-zigbee-controller-in-homey-pro/93604 "2026-03-21T12:01:29Z")

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Hi there, I have a Gledopto 5-1 ledstrip controller And want to control a RGBCCT led strip via Homey. I found the Gledopto device in Homey but get various errors when trying to add. It sometimes adds the device but t…

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## [How to integrate tado Wireless Temperature Sensor X](https://community.homey.app/t/how-to-integrate-tado-wireless-temperature-sensor-x/122563)

<div class="topic-metadata">

**Author:** [@Heinz-Juergen\_Gross](https://community.homey.app/u/Heinz-Juergen_Gross)\
**Replies:** 27\
**Last updated:** [March 20, 2026, 8:49pm UTC](https://community.homey.app/t/how-to-integrate-tado-wireless-temperature-sensor-x/122563 "2026-03-20T20:49:50Z")

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Hi Forum, I’m pretty new to homey pro and tado as well. I wonder how it would be possible to determine that my wireless temperature sensor should overrule a smart thermostate?

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## [Black tile window behaviour](https://community.homey.app/t/black-tile-window-behaviour/152697)

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**Author:** [@Crapton](https://community.homey.app/u/Crapton)\
**Replies:** 2\
**Last updated:** [March 19, 2026, 4:48pm UTC](https://community.homey.app/t/black-tile-window-behaviour/152697 "2026-03-19T16:48:02Z")

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Windows - Edge browser. On my main equipment screen many tiles exist. If you click one a black detail pane opens on the right, at least it used to. Now when I click it opens and very quickly 1 sec it closes again. I nee…

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## [SHelly 1 pm inverts measured solar power](https://community.homey.app/t/shelly-1-pm-inverts-measured-solar-power/86974)

<div class="topic-metadata">

**Author:** [@Martin\_Meuleman](https://community.homey.app/u/Martin_Meuleman)\
**Replies:** 6\
**Last updated:** [March 19, 2026, 1:11pm UTC](https://community.homey.app/t/shelly-1-pm-inverts-measured-solar-power/86974 "2026-03-19T13:11:54Z")

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I have solar panels that are connected to my electricity grid through a Shelly 1 pm to measure the generated power and pass it on to my Homey system. I have indicated as the source for the device that it is a solar panel…

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## [Dim lights with Hue Wall Switch modules](https://community.homey.app/t/dim-lights-with-hue-wall-switch-modules/152608)

<div class="topic-metadata">

**Author:** [@Thijs\_Starreveld](https://community.homey.app/u/Thijs_Starreveld)\
**Replies:** 5\
**Last updated:** [March 19, 2026, 9:28am UTC](https://community.homey.app/t/dim-lights-with-hue-wall-switch-modules/152608 "2026-03-19T09:28:08Z")

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Hi All, I have a question I have a lot of Hue wall switch modules in my house. I’m very happy with them and they are easy to configure in homey etc. I have all my switches still connected to my hue bridge. There is onl…

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## [Presence issues](https://community.homey.app/t/presence-issues/152656)

<div class="topic-metadata">

**Author:** [@Karl\_Alden](https://community.homey.app/u/Karl_Alden)\
**Replies:** 5\
**Last updated:** [March 18, 2026, 7:17pm UTC](https://community.homey.app/t/presence-issues/152656 "2026-03-18T19:17:58Z")

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Having major issues with Homey notifying when my family arrive or leave, I have even set up flows that are not working, Nothing has changed with the apple products. any ideas thanks.

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## [Doorbell(camera) and security camera solutions](https://community.homey.app/t/doorbell-camera-and-security-camera-solutions/152194)

<div class="topic-metadata">

**Author:** [@Alex123](https://community.homey.app/u/Alex123)\
**Replies:** 8\
**Last updated:** [March 18, 2026, 2:46pm UTC](https://community.homey.app/t/doorbell-camera-and-security-camera-solutions/152194 "2026-03-18T14:46:08Z")

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I am looking for products with specific requirements and I hope you guys can help me find them, if they exist. A (video) doorbell that integrates well with Homey, which also has motion detection and records footage (a…

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## [Zigbee Network Problems – Timeout Errors and Unreachable Devices](https://community.homey.app/t/zigbee-network-problems-timeout-errors-and-unreachable-devices/152377)

<div class="topic-metadata">

**Author:** [@Tuntex](https://community.homey.app/u/Tuntex)\
**Replies:** 5\
**Last updated:** [March 17, 2026, 7:53pm UTC](https://community.homey.app/t/zigbee-network-problems-timeout-errors-and-unreachable-devices/152377 "2026-03-17T19:53:11Z")

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Hello, I’m not familiar with these kinds of platforms, but because I’m struggling with the Zigbee mesh (accessibility), I decided to give it a try, but I can’t seem to get it to work… Network explanation: I expanded th…

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## [Aqara FP1E](https://community.homey.app/t/aqara-fp1e/152049)

<div class="topic-metadata">

**Author:** [@a4bell64](https://community.homey.app/u/a4bell64)\
**Replies:** 10\
**Last updated:** [March 17, 2026, 5:28pm UTC](https://community.homey.app/t/aqara-fp1e/152049 "2026-03-17T17:28:58Z")

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Having trouble having my Homey Pro to recognize my Aqara FP1E, my FP2’s I have installed work great, its just this one aqara product…. Andy Bell

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