# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=239

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 240

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## [Philips Hue switch in App with Brigde](https://community.homey.app/t/philips-hue-switch-in-app-with-brigde/52510)

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**Author:** [@TimTheToolman](https://community.homey.app/u/TimTheToolman)\
**Replies:** 9\
**Last updated:** [January 7, 2022, 7:21pm UTC](https://community.homey.app/t/philips-hue-switch-in-app-with-brigde/52510 "2022-01-07T19:21:42Z")

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Hi there, can anyone tell me why I don’t see HUE Switches when I connect Philips HUE App in my Homey Bridge? I see al other devices such as lights bulps en powerplugs, but I dont see the HUE Switches… Is that because it’…

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## [Somfy Smoove 1 IO devices not being detected by Tahoma](https://community.homey.app/t/somfy-smoove-1-io-devices-not-being-detected-by-tahoma/40278)

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**Author:** [@Living](https://community.homey.app/u/Living)\
**Replies:** 3\
**Last updated:** [January 7, 2022, 7:11pm UTC](https://community.homey.app/t/somfy-smoove-1-io-devices-not-being-detected-by-tahoma/40278 "2022-01-07T19:11:04Z")

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Hi, Great product! It is working very well with almost all of my devices. A little bit off-topic, but maybe someone has experienced this problem before? I’m having trouble connecting my somfy Smoove 1 IO remotes / bli…

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## [Zigbee sensors](https://community.homey.app/t/zigbee-sensors/8886)

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**Author:** [@Martijn\_Strunk](https://community.homey.app/u/Martijn_Strunk)\
**Replies:** 4\
**Last updated:** [January 7, 2022, 6:03pm UTC](https://community.homey.app/t/zigbee-sensors/8886 "2022-01-07T18:03:53Z")

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how many Zigbee sensors you can connect to the Homey. it is also possible to expand this number. I now have 17 devices and I can no longer add Zigbee devices before I delete 1 first. Thanks for the help.

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## [Let homey check IP-addresses and take notes](https://community.homey.app/t/let-homey-check-ip-addresses-and-take-notes/57943)

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**Author:** [@Koert\_Walraven](https://community.homey.app/u/Koert_Walraven)\
**Replies:** 3\
**Last updated:** [January 7, 2022, 2:35pm UTC](https://community.homey.app/t/let-homey-check-ip-addresses-and-take-notes/57943 "2022-01-07T14:35:32Z")

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Tried to see if there’s already an app for my needs, but except for “netscan” and a topic “Smart device local IP-address” from Marwan\_Magdy which relies on arpping and the fing-app, with a reply from @robertklep ( this …

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## [Ubiquiti UniFi Protect](https://community.homey.app/t/ubiquiti-unifi-protect/57990)

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**Author:** [@Ronald\_Bok](https://community.homey.app/u/Ronald_Bok)\
**Replies:** 3\
**Last updated:** [January 7, 2022, 1:01pm UTC](https://community.homey.app/t/ubiquiti-unifi-protect/57990 "2022-01-07T13:01:20Z")

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I have a Unifi Dreamstation Pro and uses the “Ubiquiti UniFi Protect” app to connect it to homey. Configuration of the app works fine. Also i can import all camera’s to homey and make flow with them. But after a short w…

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## [How do i stop Xiaomi Honeywell smoke detector from stom alarming?](https://community.homey.app/t/how-do-i-stop-xiaomi-honeywell-smoke-detector-from-stom-alarming/57880)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 4\
**Last updated:** [January 7, 2022, 8:31am UTC](https://community.homey.app/t/how-do-i-stop-xiaomi-honeywell-smoke-detector-from-stom-alarming/57880 "2022-01-07T08:31:29Z")

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I connect it to homey and it working great But once it start beeping and alarming, how do i silent it? I connect it directly to homey… And could not find anyway to turn it off after it start Any ideas? ( It turn off …

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## [EufySecurity: Issues Solocams within Unifi Network](https://community.homey.app/t/eufysecurity-issues-solocams-within-unifi-network/57926)

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**Author:** [@marko0703](https://community.homey.app/u/marko0703)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 11:47am UTC](https://community.homey.app/t/eufysecurity-issues-solocams-within-unifi-network/57926 "2022-01-06T11:47:55Z")

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Hi there! I‘m already intense in contact with the developer of the EufySecurity App but we couldn‘t solve the problem so far. I have 3 Solo Cams (E20/E40) and 2 Indoor Cams in my network. With the Indoor cams everything…

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## [Callmebot Facebook messenger](https://community.homey.app/t/callmebot-facebook-messenger/57315)

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**Author:** [@Sortberg](https://community.homey.app/u/Sortberg)\
**Replies:** 9\
**Last updated:** [January 6, 2022, 8:47am UTC](https://community.homey.app/t/callmebot-facebook-messenger/57315 "2022-01-06T08:47:21Z")

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Hello. I try to get the callmebot to send me a message when a button is pressed. I may well get it to send to me on messenger, but it uses an old image even though I’ve set it to update my onvif camera . Did I make a m…

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## [Presence not updating on my Homey Bridge](https://community.homey.app/t/presence-not-updating-on-my-homey-bridge/57779)

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**Author:** [@CarstenG](https://community.homey.app/u/CarstenG)\
**Replies:** 1\
**Last updated:** [January 5, 2022, 12:53am UTC](https://community.homey.app/t/presence-not-updating-on-my-homey-bridge/57779 "2022-01-05T00:53:24Z")

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Hi I have installed the Homey app on 3 iphones with 3 users and none of them are updating presence on my Homey Bridge? Any ideas? Also I can only send push notifications to my own user and not to the other users? for o…

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## [Zigbee Osram Plug Phantom switching](https://community.homey.app/t/zigbee-osram-plug-phantom-switching/57818)

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**Author:** [@Max\_SB](https://community.homey.app/u/Max_SB)\
**Replies:** 0\
**Last updated:** [January 4, 2022, 9:30pm UTC](https://community.homey.app/t/zigbee-osram-plug-phantom-switching/57818 "2022-01-04T21:30:50Z")

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Hi all, my Osram Plugs worked perfectly for over a year now. Since the beginning of the year, I have some “phantom switching” of some plugs, switching on and off. Is there a way to see why this happens? In the app thos…

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## [How to ping a device to make sure its alive](https://community.homey.app/t/how-to-ping-a-device-to-make-sure-its-alive/57791)

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**Author:** [@Arie\_Markesteijn](https://community.homey.app/u/Arie_Markesteijn)\
**Replies:** 2\
**Last updated:** [January 4, 2022, 7:13pm UTC](https://community.homey.app/t/how-to-ping-a-device-to-make-sure-its-alive/57791 "2022-01-04T19:13:13Z")

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How to ping a device to make sure its alive.

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## [Disable manual switching of a device](https://community.homey.app/t/disable-manual-switching-of-a-device/57720)

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**Author:** [@chriszero](https://community.homey.app/u/chriszero)\
**Replies:** 4\
**Last updated:** [January 4, 2022, 3:30pm UTC](https://community.homey.app/t/disable-manual-switching-of-a-device/57720 "2022-01-04T15:30:22Z")

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Hi, Is it possible to disable die manual switching of a device, in the “device tab”? So that you can’t accidentally switch on/off a device. The device should only be switchable through a flow. I have a heater which sho…

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## [Change Wifi in homey 2.0](https://community.homey.app/t/change-wifi-in-homey-2-0/6916)

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**Author:** [@xtremeroach](https://community.homey.app/u/xtremeroach)\
**Replies:** 24\
**Last updated:** [January 4, 2022, 12:28pm UTC](https://community.homey.app/t/change-wifi-in-homey-2-0/6916 "2022-01-04T12:28:21Z")

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Can anyone find a way to change the wifi network in the new 2.0 APP? And does anyone know if recovery mode still works? doesnt seem to work for me. So i got no way of changing the wifi password atm.

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## [Using WS2811 lights with a Raspberry Pi/Pi Pico](https://community.homey.app/t/using-ws2811-lights-with-a-raspberry-pi-pi-pico/57524)

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**Author:** [@Chiel](https://community.homey.app/u/Chiel)\
**Replies:** 9\
**Last updated:** [January 4, 2022, 1:21am UTC](https://community.homey.app/t/using-ws2811-lights-with-a-raspberry-pi-pi-pico/57524 "2022-01-04T01:21:38Z")

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Hi there! First post here, I’ve looked for a bit but couldn’t find anything, is it possible to use a Raspberry Pi (preferably the Pico, but otherwise the Zero WH) to act as a relay between Homey and my (WS2811) lights? …

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## [Airbnb connection](https://community.homey.app/t/airbnb-connection/57715)

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**Author:** [@Justinm](https://community.homey.app/u/Justinm)\
**Replies:** 6\
**Last updated:** [January 3, 2022, 10:29pm UTC](https://community.homey.app/t/airbnb-connection/57715 "2022-01-03T22:29:38Z")

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I’m planning on using multiple home bridge’s to control all my airbnbs so whenever its not rented it turns stuff off but when it is rented everything is turned on. does anyone know if there’s already some integration s…

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## [Homey and Tasker communnication](https://community.homey.app/t/homey-and-tasker-communnication/57721)

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**Author:** [@JonR1410](https://community.homey.app/u/JonR1410)\
**Replies:** 1\
**Last updated:** [January 3, 2022, 5:05pm UTC](https://community.homey.app/t/homey-and-tasker-communnication/57721 "2022-01-03T17:05:00Z")

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Is there someone who has connected Homey with Tasker for Android and could share how, if possible, to start a Homey flow from Tasker and a Tasker task from Homey?

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## [Backup issue takes away all resources](https://community.homey.app/t/backup-issue-takes-away-all-resources/57712)

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**Author:** [@Cuflee](https://community.homey.app/u/Cuflee)\
**Replies:** 4\
**Last updated:** [January 3, 2022, 3:00pm UTC](https://community.homey.app/t/backup-issue-takes-away-all-resources/57712 "2022-01-03T15:00:06Z")

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Hi all! Last night my Homey became unresponsive, the app could not connect, google could not contact Homey. So I allowed the lights to stay on and the alarm to be inactive. This morning everything seemed to work again, …

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## [Homey APP "Simple LOG" - extract log-details](https://community.homey.app/t/homey-app-simple-log-extract-log-details/57680)

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**Author:** [@Magnus\_Bjelksjo](https://community.homey.app/u/Magnus_Bjelksjo)\
**Replies:** 1\
**Last updated:** [January 2, 2022, 11:16pm UTC](https://community.homey.app/t/homey-app-simple-log-extract-log-details/57680 "2022-01-02T23:16:14Z")

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I am looking into the Homey App “Simple LOG”. In the app-details the developer tell as below API The folowing API endpoints can be used: Grab log data: GET /api/app/nl.nielsdeklerk.log/ Is it possible to program a …

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## [How to determine if Homey is working?](https://community.homey.app/t/how-to-determine-if-homey-is-working/57401)

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**Author:** [@Kent\_Friberg](https://community.homey.app/u/Kent_Friberg)\
**Replies:** 4\
**Last updated:** [January 2, 2022, 9:56pm UTC](https://community.homey.app/t/how-to-determine-if-homey-is-working/57401 "2022-01-02T21:56:02Z")

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For a while ago (sepember) I bought a Homey Pro (2019) as an upgrade for my Homey (early 2016). My early 2016 worked fine when I replaced it. Now I was going to resetting it to factory settings and sell it but nothing h…

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## [Aqara flow with timer](https://community.homey.app/t/aqara-flow-with-timer/57652)

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**Author:** [@Hellmann](https://community.homey.app/u/Hellmann)\
**Replies:** 12\
**Last updated:** [January 2, 2022, 1:07pm UTC](https://community.homey.app/t/aqara-flow-with-timer/57652 "2022-01-02T13:07:49Z")

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I got a Aqara sensor on my window in the bedroom. I would like to make a flow where when the sensor has been active in 15 min. I will get a notification on my phone. Is it possible when there is no timer app on the bridg…

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## [Get push when doorsensor is activated at a sertain time](https://community.homey.app/t/get-push-when-doorsensor-is-activated-at-a-sertain-time/57370)

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**Author:** [@ducken](https://community.homey.app/u/ducken)\
**Replies:** 20\
**Last updated:** [January 2, 2022, 10:42am UTC](https://community.homey.app/t/get-push-when-doorsensor-is-activated-at-a-sertain-time/57370 "2022-01-02T10:42:37Z")

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Hey! Have installed some Aqara door sensors but do not understand how to get a flow together the way I want it. I want that if the door opens between 22:30 and 08:30 (at night) I will get a push to my mobile. If the do…

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## [Export Insights graph to PNG](https://community.homey.app/t/export-insights-graph-to-png/57602)

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**Author:** [@twister5800](https://community.homey.app/u/twister5800)\
**Replies:** 0\
**Last updated:** [January 1, 2022, 1:31pm UTC](https://community.homey.app/t/export-insights-graph-to-png/57602 "2022-01-01T13:31:31Z")

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Hi, happy new year :slight\_smile: I need to do a flow recurrently running in ex. every hour, exporting temperature insight graph to ex png, anyone tried making this? Could be grat to get a direct link or an upload for…

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## [Homey bridge and zigbee mesh](https://community.homey.app/t/homey-bridge-and-zigbee-mesh/52669)

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**Author:** [@Rodge](https://community.homey.app/u/Rodge)\
**Replies:** 23\
**Last updated:** [January 1, 2022, 1:16pm UTC](https://community.homey.app/t/homey-bridge-and-zigbee-mesh/52669 "2022-01-01T13:16:36Z")

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Good evening, I’ve bought two ikea tradfri repeaters and so far I’m still not reaching my second floor. I’ve placed a repeater on the first. To troubleshoot, it would be very handy to be able to see how the current mesh…

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## [Developer Page Z-wave topology](https://community.homey.app/t/developer-page-z-wave-topology/3350)

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**Author:** [@Reidar\_Oestrem](https://community.homey.app/u/Reidar_Oestrem)\
**Replies:** 38\
**Last updated:** [December 31, 2021, 8:23am UTC](https://community.homey.app/t/developer-page-z-wave-topology/3350 "2021-12-31T08:23:04Z")

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Hi, As of a few days ago i’m no longer able to get the Z-wave network topology in the developer page. It only times out after 30000ms and is stuck on getNetworkTopology command. Is there anyone else who is experiencing…

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## [What can i do with Homey Pro?](https://community.homey.app/t/what-can-i-do-with-homey-pro/57479)

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**Author:** [@MassimoP](https://community.homey.app/u/MassimoP)\
**Replies:** 1\
**Last updated:** [December 30, 2021, 6:41pm UTC](https://community.homey.app/t/what-can-i-do-with-homey-pro/57479 "2021-12-30T18:41:07Z")

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Hi, i’m approaching to buy a Homey Pro but before buy i want to be sure that i will be able to comply my needs. I’ve searched into the forum but i haven’t found what i need or i don’t know how to search it properly. …

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## [Disable Guest account to interact with Honey presence or use USER instead of PERSON](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848)

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**Author:** [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)\
**Replies:** 8\
**Last updated:** [December 30, 2021, 6:21pm UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848 "2021-12-30T18:21:32Z")

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I have a problem whit floes in Homey’s presence. I have two floes: When the last person left home, then lock the door and turn on the alarm. And when the first person come home, then unlock the door and turn off the a…

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## [Panasonic Comfort Cloud on Homey Bridge](https://community.homey.app/t/panasonic-comfort-cloud-on-homey-bridge/57466)

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**Author:** [@CarstenG](https://community.homey.app/u/CarstenG)\
**Replies:** 1\
**Last updated:** [December 30, 2021, 11:24am UTC](https://community.homey.app/t/panasonic-comfort-cloud-on-homey-bridge/57466 "2021-12-30T11:24:15Z")

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Hi there I just ordered the Homey Bridge so I among other devices can control my two Panasonic Heat pumps, but then realized that I need the HomeyPro in order to do that… will Panasonic Comfort Cloud be supported on the…

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## [Tradfri stopped working?](https://community.homey.app/t/tradfri-stopped-working/56053)

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**Author:** [@JvL](https://community.homey.app/u/JvL)\
**Replies:** 31\
**Last updated:** [December 29, 2021, 9:24am UTC](https://community.homey.app/t/tradfri-stopped-working/56053 "2021-12-29T09:24:02Z")

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Any one else noticed that Tradfri Dimmers & Shortcut buttons are not working any more? Restarting the app doesn’t help Restarting Homey (PRO) doesn’t help Re-adding devices doesn’t work, time out after devices taking …

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## [A lot of 'isFailedNode' errors cause Homey Pro to go offline](https://community.homey.app/t/a-lot-of-isfailednode-errors-cause-homey-pro-to-go-offline/57171)

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**Author:** [@Martijn\_C](https://community.homey.app/u/Martijn_C)\
**Replies:** 9\
**Last updated:** [December 28, 2021, 7:25pm UTC](https://community.homey.app/t/a-lot-of-isfailednode-errors-cause-homey-pro-to-go-offline/57171 "2021-12-28T19:25:43Z")

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Hi there, Since a few days my Homey Pro is experiencing a very heavy load, which causes the system to go offline for 5-10 minutes. This happens several times per day. I have enabled the logs and I see many errors saying…

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## [Where to enter beta invitation code?](https://community.homey.app/t/where-to-enter-beta-invitation-code/57355)

<div class="topic-metadata">

**Author:** [@Brosa](https://community.homey.app/u/Brosa)\
**Replies:** 2\
**Last updated:** [December 28, 2021, 7:02pm UTC](https://community.homey.app/t/where-to-enter-beta-invitation-code/57355 "2021-12-28T19:02:03Z")

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Hello, I have applied to and received a beta invitation code. According to the instructions in the email I should: Install the Homey App via the iOS App Store or Google Play Store. Create an account, or log in and ad…

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