# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=235

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 236

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## [Honeywell thermostat](https://community.homey.app/t/honeywell-thermostat/60203)

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**Author:** [@GJ\_DR](https://community.homey.app/u/GJ_DR)\
**Replies:** 1\
**Last updated:** [February 11, 2022, 11:42am UTC](https://community.homey.app/t/honeywell-thermostat/60203 "2022-02-11T11:42:12Z")

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After app update to 2.3.1. a few days ago Homey command to change temp does not work. Honeywell does send temp back to Homey after manual adjusting temp. Controling thermostat does work with Homekit, both directions.

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## [Homey Developer: how handling Webhooks](https://community.homey.app/t/homey-developer-how-handling-webhooks/40189)

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**Author:** [@Alexandre\_Lechenne](https://community.homey.app/u/Alexandre_Lechenne)\
**Replies:** 4\
**Last updated:** [February 10, 2022, 7:42pm UTC](https://community.homey.app/t/homey-developer-how-handling-webhooks/40189 "2022-02-10T19:42:30Z")

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Dear All, As the Netatmo App isn’t suporting the module “Smart Door and Window Sensors” (product type: NACamDoorTag, product ID: DTG-01) which are connected to the Netatmo indoor camera “Welcome” through an internal rad…

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## [Flow detecting a double click](https://community.homey.app/t/flow-detecting-a-double-click/59926)

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**Author:** [@nicophili](https://community.homey.app/u/nicophili)\
**Replies:** 4\
**Last updated:** [February 10, 2022, 4:57pm UTC](https://community.homey.app/t/flow-detecting-a-double-click/59926 "2022-02-10T16:57:12Z")

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Hi there, I wanted to find some help with a flow I’m trying to create. I have a qubino flush dimmers (ZMNHDD1) controlling the light from my house entrance. I would like to create a flow to turn off all the light of t…

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## [Withings weight from another user](https://community.homey.app/t/withings-weight-from-another-user/60063)

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**Author:** [@feRon](https://community.homey.app/u/feRon)\
**Replies:** 5\
**Last updated:** [February 10, 2022, 3:48pm UTC](https://community.homey.app/t/withings-weight-from-another-user/60063 "2022-02-10T15:48:04Z")

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I have the Withings app and have added my Withings user. What I don’t understand is that my wife’s weight is also displayed on the Homey, although I have explicitly selected my Wihtings user. I also deleted the device ag…

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## [Testing Homey Bridge Beta](https://community.homey.app/t/testing-homey-bridge-beta/53614)

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**Author:** [@Busta999](https://community.homey.app/u/Busta999)\
**Replies:** 44\
**Last updated:** [February 10, 2022, 3:12pm UTC](https://community.homey.app/t/testing-homey-bridge-beta/53614 "2022-02-10T15:12:02Z")

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I have my Beta invite/code. I have ordered a Homey Bridge. I have setup the Homey App on iPad/iPhone. I have a few questions. I have installed the Hue App, it has automatically connected to one of the two Hue Hubs.…

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## [Can't save betterlogic variable from Homeyscript](https://community.homey.app/t/cant-save-betterlogic-variable-from-homeyscript/60150)

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**Author:** [@Mojo](https://community.homey.app/u/Mojo)\
**Replies:** 3\
**Last updated:** [February 10, 2022, 3:04pm UTC](https://community.homey.app/t/cant-save-betterlogic-variable-from-homeyscript/60150 "2022-02-10T15:04:04Z")

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I try to create and set a betterlogic variable from Homeyscript: let varName = "MyVar"; let betterLogicApp = await Homey.apps.getApp({ id: "net.i-dev.betterlogic" } ); let getBetterLogicVar = async (name, defaultValu…

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## [Homey, Home assistant hikvision](https://community.homey.app/t/homey-home-assistant-hikvision/60090)

<div class="topic-metadata">

**Author:** [@Martijn\_De\_keijzer](https://community.homey.app/u/Martijn_De_keijzer)\
**Replies:** 5\
**Last updated:** [February 9, 2022, 6:19pm UTC](https://community.homey.app/t/homey-home-assistant-hikvision/60090 "2022-02-09T18:19:27Z")

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Hello guys, I like a tablet on the wall with a dashboard. So i bought a pi4 and installed home assistant, after a few houers of playing with pictogram and devices everything works so the next step i create a dash. It …

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## [Shelly app](https://community.homey.app/t/shelly-app/60073)

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**Author:** [@Ruud-Z](https://community.homey.app/u/Ruud-Z)\
**Replies:** 2\
**Last updated:** [February 9, 2022, 6:13pm UTC](https://community.homey.app/t/shelly-app/60073 "2022-02-09T18:13:22Z")

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Hi all, my shelly 1 doesn’t show the “Input 1 is on” card. It only has the “Is on” card. Shelly 1 is running the latest firmware 1.11.7 and also the Shelly app on Homey is version 3.5.9 What am I doing wrong?

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## [Elko termostat](https://community.homey.app/t/elko-termostat/60097)

<div class="topic-metadata">

**Author:** [@Leif\_Henrik\_Ahlkvist](https://community.homey.app/u/Leif_Henrik_Ahlkvist)\
**Replies:** 1\
**Last updated:** [February 9, 2022, 5:07pm UTC](https://community.homey.app/t/elko-termostat/60097 "2022-02-09T17:07:09Z")

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Energi conseption does not update values on any of my termostats type “ESH Super TR”. The update did work before last update to version 1.0.10 22.desember 2021 16:18.16. All values regarding Energi is frozen and show val…

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## [No power feedback on Fibaro Roller Shutter 3 (FGR-223)](https://community.homey.app/t/no-power-feedback-on-fibaro-roller-shutter-3-fgr-223/60025)

<div class="topic-metadata">

**Author:** [@Ludo\_Heiligenstein](https://community.homey.app/u/Ludo_Heiligenstein)\
**Replies:** 3\
**Last updated:** [February 9, 2022, 4:50pm UTC](https://community.homey.app/t/no-power-feedback-on-fibaro-roller-shutter-3-fgr-223/60025 "2022-02-09T16:50:55Z")

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Hello here ! I need help with my FGR-223 devices. I use them since 1-2 years with success. I’m very happy with them. But since one month, 8 out of my 14 FGR-223 don’t provide any feedback anymore. Nothing at all, no …

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## [Mcohome mh-s412-sl app](https://community.homey.app/t/mcohome-mh-s412-sl-app/60070)

<div class="topic-metadata">

**Author:** [@Valentin\_Tasca](https://community.homey.app/u/Valentin_Tasca)\
**Replies:** 1\
**Last updated:** [February 9, 2022, 1:13pm UTC](https://community.homey.app/t/mcohome-mh-s412-sl-app/60070 "2022-02-09T13:13:00Z")

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Hello, Did anyone manage to add this non-neutral switch to homey? Thank you!

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## [Simple OR in When](https://community.homey.app/t/simple-or-in-when/60054)

<div class="topic-metadata">

**Author:** [@KubaSKL](https://community.homey.app/u/KubaSKL)\
**Replies:** 1\
**Last updated:** [February 9, 2022, 2:09am UTC](https://community.homey.app/t/simple-or-in-when/60054 "2022-02-09T02:09:36Z")

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Hello. I have Homey Pro 2.0 Just want basic simple stupid flow. But it cannot be done. simple WHEN motion sensor sense motion Then turn smart plug ON (where is light bar) and then turn smart plug off after some set tim…

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## [Yeelight 2 channel wireless relay problem](https://community.homey.app/t/yeelight-2-channel-wireless-relay-problem/60027)

<div class="topic-metadata">

**Author:** [@Csaba\_Tamas](https://community.homey.app/u/Csaba_Tamas)\
**Replies:** 1\
**Last updated:** [February 8, 2022, 8:56pm UTC](https://community.homey.app/t/yeelight-2-channel-wireless-relay-problem/60027 "2022-02-08T20:56:27Z")

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Hi there. I bought one to run a device from an app. The device can use more than 10 amps so I installed a 16A 230V AC standard relay between the wifi relay and the device. The problem sometimes is if I turn off the ap…

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## [Neo coolcam pir v2 unsecure Z-Wave with secure Fibaro Dimmer 2+](https://community.homey.app/t/neo-coolcam-pir-v2-unsecure-z-wave-with-secure-fibaro-dimmer-2/9181)

<div class="topic-metadata">

**Author:** [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Replies:** 5\
**Last updated:** [February 8, 2022, 8:35pm UTC](https://community.homey.app/t/neo-coolcam-pir-v2-unsecure-z-wave-with-secure-fibaro-dimmer-2/9181 "2022-02-08T20:35:41Z")

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Hi all, I am using a Neo Coolcam PIR v2 which is added “not secure” in Homey. If motion is detected I want to use group 2 association so it will switch the “securely” added Fibaro Dimmer 2+ but this does not work. Is i…

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## [Tidewater events](https://community.homey.app/t/tidewater-events/26420)

<div class="topic-metadata">

**Author:** [@Gilje](https://community.homey.app/u/Gilje)\
**Replies:** 2\
**Last updated:** [February 8, 2022, 3:55pm UTC](https://community.homey.app/t/tidewater-events/26420 "2022-02-08T15:55:11Z")

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Hey, I would like to trigger events based on local tidewater changes. The same way as the app Sun Events works. Anyone know a solution??

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## [Home insights -\> Cannot read properties of undefined](https://community.homey.app/t/home-insights-cannot-read-properties-of-undefined/59910)

<div class="topic-metadata">

**Author:** [@Bandy](https://community.homey.app/u/Bandy)\
**Replies:** 3\
**Last updated:** [February 7, 2022, 1:11pm UTC](https://community.homey.app/t/home-insights-cannot-read-properties-of-undefined/59910 "2022-02-07T13:11:15Z")

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Hi all, since a couple of days I’m receiving “Cannot read properties of undefined (reading LocalCompare)” When visiting the homey insights chart. Any idea what might cause this? Already tried multiple browsers, loggin…

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## [Athom Apps keeps crashing Wi-Fi connection](https://community.homey.app/t/athom-apps-keeps-crashing-wi-fi-connection/59931)

<div class="topic-metadata">

**Author:** [@Mr.Sol](https://community.homey.app/u/Mr.Sol)\
**Replies:** 1\
**Last updated:** [February 7, 2022, 12:37pm UTC](https://community.homey.app/t/athom-apps-keeps-crashing-wi-fi-connection/59931 "2022-02-07T12:37:14Z")

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Does any one else have problen with apps created by Athom, that causes the Homey Pro to loose Wi-Fi connection? Everytime I install a Athom developed app, and add a sensor (ie. Fibaro → Motion detector) the Homey Pro lo…

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## [Neo Coolcam curtain switch](https://community.homey.app/t/neo-coolcam-curtain-switch/36559)

<div class="topic-metadata">

**Author:** [@Gepetto26](https://community.homey.app/u/Gepetto26)\
**Replies:** 18\
**Last updated:** [February 6, 2022, 7:28pm UTC](https://community.homey.app/t/neo-coolcam-curtain-switch/36559 "2022-02-06T19:28:38Z")

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Curtain switch calibrated and included in my Homey Pro with Neo Coolcam App. The curtain move up and down with the buttons but not with Homey App Somebody could help me, please ? Best regards

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## [Internet outage](https://community.homey.app/t/internet-outage/59652)

<div class="topic-metadata">

**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 9\
**Last updated:** [February 6, 2022, 4:16pm UTC](https://community.homey.app/t/internet-outage/59652 "2022-02-06T16:16:40Z")

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Hi, Having my homey pro since a few years now, Yesterday i had an internet outage, Wifi signal was still working The homey mobile app was unreachable, nothing worked anymore I thought that with a wifi signal, some th…

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## [Stop lighting flow from flicking on and off, lux sensor](https://community.homey.app/t/stop-lighting-flow-from-flicking-on-and-off-lux-sensor/57082)

<div class="topic-metadata">

**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 15\
**Last updated:** [February 6, 2022, 4:08pm UTC](https://community.homey.app/t/stop-lighting-flow-from-flicking-on-and-off-lux-sensor/57082 "2022-02-06T16:08:29Z")

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Hi all Homies! So I have this 433 MHz lux sensor that I use to turn on and off a set of indoor lights (and outdoors ones) at a specific value of outdoor light. This works pretty good most days but on some days when the …

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## [Homey App Device Status Wrong](https://community.homey.app/t/homey-app-device-status-wrong/59845)

<div class="topic-metadata">

**Author:** [@Erikdg](https://community.homey.app/u/Erikdg)\
**Replies:** 4\
**Last updated:** [February 6, 2022, 1:52pm UTC](https://community.homey.app/t/homey-app-device-status-wrong/59845 "2022-02-06T13:52:34Z")

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Hello, I’ve used my homey for quite some time now, however I came across this problem: I have soms zigbee build in switches, which make it possible to use the existing switch and control through app. Using the app work…

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## [Set a Hue scene from a Homeyscript?](https://community.homey.app/t/set-a-hue-scene-from-a-homeyscript/59872)

<div class="topic-metadata">

**Author:** [@Mojo](https://community.homey.app/u/Mojo)\
**Replies:** 0\
**Last updated:** [February 6, 2022, 12:37pm UTC](https://community.homey.app/t/set-a-hue-scene-from-a-homeyscript/59872 "2022-02-06T12:37:42Z")

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Is it possible to set a Hue scene within a Homeyscript?

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## [Building a stable Zigbee network](https://community.homey.app/t/building-a-stable-zigbee-network/59814)

<div class="topic-metadata">

**Author:** [@Pim\_de\_Vente](https://community.homey.app/u/Pim_de_Vente)\
**Replies:** 3\
**Last updated:** [February 5, 2022, 9:39pm UTC](https://community.homey.app/t/building-a-stable-zigbee-network/59814 "2022-02-05T21:39:47Z")

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After a few years of using my Homey (pro), I’m going to take the time to set up my Zigbee network from scratch and also to clean up flows. Yesterday I bought a Gateway Hub from IKEA: I’ve been using about fifteen TRADFRI…

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## [Eufy Security on an old Homey](https://community.homey.app/t/eufy-security-on-an-old-homey/59804)

<div class="topic-metadata">

**Author:** [@Peter\_Regterschot](https://community.homey.app/u/Peter_Regterschot)\
**Replies:** 3\
**Last updated:** [February 5, 2022, 5:51pm UTC](https://community.homey.app/t/eufy-security-on-an-old-homey/59804 "2022-02-05T17:51:04Z")

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Works the eaufy alarm app also with the old homey or only with the homey pro?

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## [Nedis wifi led strip, can't get it to pair with homey pro](https://community.homey.app/t/nedis-wifi-led-strip-cant-get-it-to-pair-with-homey-pro/59784)

<div class="topic-metadata">

**Author:** [@Roy-Inge\_Karlsen](https://community.homey.app/u/Roy-Inge_Karlsen)\
**Replies:** 1\
**Last updated:** [February 5, 2022, 11:47am UTC](https://community.homey.app/t/nedis-wifi-led-strip-cant-get-it-to-pair-with-homey-pro/59784 "2022-02-05T11:47:36Z")

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Hi. As the topic says, I am trying to pair a nedis wifi led strip to homey pro, under tuya zigbee in the app i select the rgb led strip controller, and there it says under the pairing process the led strip should be blin…

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## [Shelly plus 1 PM not available in Homey](https://community.homey.app/t/shelly-plus-1-pm-not-available-in-homey/58890)

<div class="topic-metadata">

**Author:** [@Roeland\_Hartmans](https://community.homey.app/u/Roeland_Hartmans)\
**Replies:** 12\
**Last updated:** [February 4, 2022, 7:45pm UTC](https://community.homey.app/t/shelly-plus-1-pm-not-available-in-homey/58890 "2022-02-04T19:45:07Z")

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Dear Shelly development team, I have recently purchased a new Shelly plus 1PM switch which is unfortunately not listed as a supported device in your app. I can only find the older model there. Would you be so kind to add…

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## [Issues with Tado app?](https://community.homey.app/t/issues-with-tado-app/47517)

<div class="topic-metadata">

**Author:** [@Bumper](https://community.homey.app/u/Bumper)\
**Replies:** 27\
**Last updated:** [February 4, 2022, 12:36pm UTC](https://community.homey.app/t/issues-with-tado-app/47517 "2022-02-04T12:36:06Z")

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Hi Guys, wonder if anybody else is experiencing issues with Tado. I frequently have my devices become unavailable (request timed-out message if I select the device) restarting the app resolves the issue. Issue appeared …

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## [Aqara Motion Sensor - not using zigbee routers?](https://community.homey.app/t/aqara-motion-sensor-not-using-zigbee-routers/59613)

<div class="topic-metadata">

**Author:** [@Fellaz](https://community.homey.app/u/Fellaz)\
**Replies:** 8\
**Last updated:** [February 3, 2022, 12:58pm UTC](https://community.homey.app/t/aqara-motion-sensor-not-using-zigbee-routers/59613 "2022-02-03T12:58:35Z")

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Hey guys, i have a problem and hope you can help me. i use an Aqara Motion Sensor for triggering my lights in my stairway. It worked very well, but suddenly two days ago no motion will be recocgnized or sent to homey. …

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## [Homey question](https://community.homey.app/t/homey-question/59651)

<div class="topic-metadata">

**Author:** [@Tor\_Erling\_Julusmoen](https://community.homey.app/u/Tor_Erling_Julusmoen)\
**Replies:** 11\
**Last updated:** [February 3, 2022, 11:12am UTC](https://community.homey.app/t/homey-question/59651 "2022-02-03T11:12:39Z")

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I have two homey in my house! Is it possible to have the same device in both of homeys but only flows in one of them? Or will it crash?

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## [Unable to connect BEOPLAY A9 MK1 to Homey Pro](https://community.homey.app/t/unable-to-connect-beoplay-a9-mk1-to-homey-pro/59663)

<div class="topic-metadata">

**Author:** [@Erik\_Chapman](https://community.homey.app/u/Erik_Chapman)\
**Replies:** 0\
**Last updated:** [February 3, 2022, 10:59am UTC](https://community.homey.app/t/unable-to-connect-beoplay-a9-mk1-to-homey-pro/59663 "2022-02-03T10:59:17Z")

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Hi, I have tried to add my BEOPLAY A9 MK1 (software 2987) to Homey Pro with no luck. I just receive " no new devices has been found" The B&O are connected to the same network. Please advise.

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