# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=233

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 234

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## [Presence push notification to other users](https://community.homey.app/t/presence-push-notification-to-other-users/24624)

<div class="topic-metadata">

**Author:** [@MartijnJ](https://community.homey.app/u/MartijnJ)\
**Replies:** 3\
**Last updated:** [February 28, 2022, 5:09pm UTC](https://community.homey.app/t/presence-push-notification-to-other-users/24624 "2022-02-28T17:09:43Z")

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I have got a strange topic at hand. I have some flows arranged related to ‘presence’. When me or my wife comes home or leaves the house, I get a push message to my iPhone. My wife though, gets no push message… In the fl…

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## [Levoit Humidifier Vesync App](https://community.homey.app/t/levoit-humidifier-vesync-app/61156)

<div class="topic-metadata">

**Author:** [@John-S](https://community.homey.app/u/John-S)\
**Replies:** 0\
**Last updated:** [February 28, 2022, 12:32pm UTC](https://community.homey.app/t/levoit-humidifier-vesync-app/61156 "2022-02-28T12:32:30Z")

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hi there, i am using the homey pro since a month and i am very satisfied with the integration of several devices. as we have existing humidiefiers from levoit (classic 300s and dual 200s) we now want to integrate them …

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## [Zigbee issue](https://community.homey.app/t/zigbee-issue/61104)

<div class="topic-metadata">

**Author:** [@Teddy](https://community.homey.app/u/Teddy)\
**Replies:** 3\
**Last updated:** [February 27, 2022, 8:45am UTC](https://community.homey.app/t/zigbee-issue/61104 "2022-02-27T08:45:00Z")

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I seam to have a odd zigbee issue. Have anyone had this happen before? All zigbee devices have stopped working. It seam that the zigbee module in the homey have deactivated itself or something simular. Atm it feels …

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## [New doorbell add Homey?!](https://community.homey.app/t/new-doorbell-add-homey/61031)

<div class="topic-metadata">

**Author:** [@Hoogheid\_van\_t\_Riet](https://community.homey.app/u/Hoogheid_van_t_Riet)\
**Replies:** 1\
**Last updated:** [February 26, 2022, 3:18pm UTC](https://community.homey.app/t/new-doorbell-add-homey/61031 "2022-02-26T15:18:18Z")

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Hi, I have bought the new Eufy doorbell, is it possible to add this one to Homey? Greetz Jan

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## [Monthly energy costs](https://community.homey.app/t/monthly-energy-costs/19450)

<div class="topic-metadata">

**Author:** [@HarmJ](https://community.homey.app/u/HarmJ)\
**Replies:** 4\
**Last updated:** [February 25, 2022, 8:22pm UTC](https://community.homey.app/t/monthly-energy-costs/19450 "2022-02-25T20:22:55Z")

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Hi, Can anyone help me with the setup for a monthly energy costs report? I have a Qubino 3 phase meter which should give me an overview every month. The formula should be like: Kwh x energy price high rate (time betw…

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## [How to restore a Backup? No Restore Function for me](https://community.homey.app/t/how-to-restore-a-backup-no-restore-function-for-me/46437)

<div class="topic-metadata">

**Author:** [@homey\_user](https://community.homey.app/u/homey_user)\
**Replies:** 7\
**Last updated:** [February 25, 2022, 6:57pm UTC](https://community.homey.app/t/how-to-restore-a-backup-no-restore-function-for-me/46437 "2022-02-25T18:57:20Z")

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At the moment I’m suddenly facing some very strange problems with all of my Fibaro Roller Shutter 2s. Overnight they stopped reacting to Homey. I’m troubleshooting in the German part of this forum. At the same time I wo…

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## [Insight trand](https://community.homey.app/t/insight-trand/60763)

<div class="topic-metadata">

**Author:** [@Claudio\_Vee](https://community.homey.app/u/Claudio_Vee)\
**Replies:** 7\
**Last updated:** [February 25, 2022, 6:23pm UTC](https://community.homey.app/t/insight-trand/60763 "2022-02-25T18:23:28Z")

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Hi there! I’m getting some issues with Insight. The graph doesn’t display the data trend but just a point on the right side of the chart. The dot point moves up and down following the instant data value, but the line …

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## [Homey Pro in a large home](https://community.homey.app/t/homey-pro-in-a-large-home/61038)

<div class="topic-metadata">

**Author:** [@Knut\_Erik\_Ballestad](https://community.homey.app/u/Knut_Erik_Ballestad)\
**Replies:** 2\
**Last updated:** [February 25, 2022, 4:56pm UTC](https://community.homey.app/t/homey-pro-in-a-large-home/61038 "2022-02-25T16:56:04Z")

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I have a large 3-floor (concrete floors/walls) home where I need 5x cabled Google Wi-Fi devices to get full Wi-Fi connectivity at home. How would I be able to use Homey Pro while being able to control devices all over m…

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## [Solution to get the price on electricity in homey](https://community.homey.app/t/solution-to-get-the-price-on-electricity-in-homey/39947)

<div class="topic-metadata">

**Author:** [@CB83](https://community.homey.app/u/CB83)\
**Replies:** 13\
**Last updated:** [February 25, 2022, 3:47pm UTC](https://community.homey.app/t/solution-to-get-the-price-on-electricity-in-homey/39947 "2022-02-25T15:47:02Z")

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Hey. Anyone have a solution for getting price of electricity showing in homey? Tried with an aop called spot prices, but didn’t get a good solution. Perhaps get some information from nordpool somehow? Anyone has an i…

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## [Disable zone for user](https://community.homey.app/t/disable-zone-for-user/45742)

<div class="topic-metadata">

**Author:** [@apps](https://community.homey.app/u/apps)\
**Replies:** 12\
**Last updated:** [February 24, 2022, 6:12pm UTC](https://community.homey.app/t/disable-zone-for-user/45742 "2022-02-24T18:12:40Z")

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Is it possible to disable the zone for the user? Hide so can’t see …(in “athom homey” app)

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## [Push notification with multiple devices](https://community.homey.app/t/push-notification-with-multiple-devices/60887)

<div class="topic-metadata">

**Author:** [@Perry\_de\_Kort](https://community.homey.app/u/Perry_de_Kort)\
**Replies:** 3\
**Last updated:** [February 24, 2022, 5:23pm UTC](https://community.homey.app/t/push-notification-with-multiple-devices/60887 "2022-02-24T17:23:44Z")

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Hi, i’ve some flows that are supposed to send push notifications. I want to receive them on my phone but they’re only delivered on my tablet. I use the same account on both devices. How can I influence the delivery? Tha…

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## [ELKO - ESH Super TR RF PH - Thermostat](https://community.homey.app/t/elko-esh-super-tr-rf-ph-thermostat/60967)

<div class="topic-metadata">

**Author:** [@Terje\_Fachenberg](https://community.homey.app/u/Terje_Fachenberg)\
**Replies:** 1\
**Last updated:** [February 24, 2022, 11:46am UTC](https://community.homey.app/t/elko-esh-super-tr-rf-ph-thermostat/60967 "2022-02-24T11:46:44Z")

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Hi, I have ELKO ESH Super TR RF PH - Thermostat i my house for controlling my floor heating. This is a zigbee device. It is no problem to enter it into Homey and it should be a supported device. But after some time all m…

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## [Is there a trigger for a device that is broken? (aka red triangle?)](https://community.homey.app/t/is-there-a-trigger-for-a-device-that-is-broken-aka-red-triangle/60792)

<div class="topic-metadata">

**Author:** [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\
**Replies:** 7\
**Last updated:** [February 23, 2022, 6:36pm UTC](https://community.homey.app/t/is-there-a-trigger-for-a-device-that-is-broken-aka-red-triangle/60792 "2022-02-23T18:36:19Z")

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Hi guys, On a regular base, one of my google home speakers is not working with homey, and it shows a red triangle… After a restart of the chromecast app, everything is fine, for as long as it takes… I am wondering if t…

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## [Homey Bridge Hue not available](https://community.homey.app/t/homey-bridge-hue-not-available/60944)

<div class="topic-metadata">

**Author:** [@madtraxx](https://community.homey.app/u/madtraxx)\
**Replies:** 1\
**Last updated:** [February 23, 2022, 5:01pm UTC](https://community.homey.app/t/homey-bridge-hue-not-available/60944 "2022-02-23T17:01:50Z")

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So a couple of days ago Hue started acting weird; A new light bulb would not turn on with a schedule set to; turn on 15 min before sun down A day later some flows weren’t working; Pressing a button on a Ikea remote sh…

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## [Homey Bridge. Fibaro is unavailable](https://community.homey.app/t/homey-bridge-fibaro-is-unavailable/60607)

<div class="topic-metadata">

**Author:** [@Rakesh\_Thadani](https://community.homey.app/u/Rakesh_Thadani)\
**Replies:** 24\
**Last updated:** [February 23, 2022, 3:45pm UTC](https://community.homey.app/t/homey-bridge-fibaro-is-unavailable/60607 "2022-02-23T15:45:27Z")

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Hi … since morning the flows are not running. I unplugged the Bridge for 10+ mins. After pugging back all devices had a red “!”. This is now gone but the devices are not working. Says Fibaro is temporarily unavailable,…

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## [Alarm notification](https://community.homey.app/t/alarm-notification/23714)

<div class="topic-metadata">

**Author:** [@Paul\_vd](https://community.homey.app/u/Paul_vd)\
**Replies:** 8\
**Last updated:** [February 23, 2022, 3:43pm UTC](https://community.homey.app/t/alarm-notification/23714 "2022-02-23T15:43:45Z")

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Hi all, I am using homey as an alarm system. All works fine. However, I would like that the Homey alarm notification comes through when my iPhone is silent. This works with sms and calls, but can it also work with homey?…

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## [Error in checking status](https://community.homey.app/t/error-in-checking-status/60927)

<div class="topic-metadata">

**Author:** [@Krijn](https://community.homey.app/u/Krijn)\
**Replies:** 1\
**Last updated:** [February 23, 2022, 11:29am UTC](https://community.homey.app/t/error-in-checking-status/60927 "2022-02-23T11:29:42Z")

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After we lost power here a few days ago, I can’t get my Homey bridge te work anymore. The WiFi connection works and all, but it stops there… Removed my homey, turned it on and off, but can’t get it fixed. Does anybod…

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## [Develco/Frient Smoke alarms/Devices](https://community.homey.app/t/develco-frient-smoke-alarms-devices/38781)

<div class="topic-metadata">

**Author:** [@Liam239](https://community.homey.app/u/Liam239)\
**Replies:** 18\
**Last updated:** [December 30, 2021, 11:42am UTC](https://community.homey.app/t/develco-frient-smoke-alarms-devices/38781 "2021-12-30T11:42:00Z")

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Hi, Has anyone experience, with Develco products or the (new) brand of them Frient (I think same products) I’m interested in the Heat and Smoke alarms from Frient. But I like to know does have anyone experience about t…

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## [Backup fail](https://community.homey.app/t/backup-fail/60667)

<div class="topic-metadata">

**Author:** [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Replies:** 10\
**Last updated:** [February 22, 2022, 11:39pm UTC](https://community.homey.app/t/backup-fail/60667 "2022-02-22T23:39:16Z")

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(reported @ Athom) For whom it may concern. Interesting, the automatic backup of my “half” Homey Pro (half because of 512MB RAM) failed last night, according to 2 timeline notifications. I just tried a manual backup, …

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## [New Homey Pro doesn‘t allow connection to its Wlan and doesn‘t reset](https://community.homey.app/t/new-homey-pro-doesn-t-allow-connection-to-its-wlan-and-doesn-t-reset/60798)

<div class="topic-metadata">

**Author:** [@Kpk](https://community.homey.app/u/Kpk)\
**Replies:** 3\
**Last updated:** [February 22, 2022, 9:09pm UTC](https://community.homey.app/t/new-homey-pro-doesn-t-allow-connection-to-its-wlan-and-doesn-t-reset/60798 "2022-02-22T21:09:59Z")

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My new homey pro does not allow to connect my iphone or ipad to its HomeySetup-B439EB Wlan. The Wlan shows up in the list but when selected does not connect (connection failed). When trying to start anew by turning the h…

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## [Hue bridge not detected](https://community.homey.app/t/hue-bridge-not-detected/28748)

<div class="topic-metadata">

**Author:** [@Staff74](https://community.homey.app/u/Staff74)\
**Replies:** 12\
**Last updated:** [February 22, 2022, 6:57pm UTC](https://community.homey.app/t/hue-bridge-not-detected/28748 "2022-02-22T18:57:24Z")

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Hello, I just bought the Homey pro, unfortunately my Hue bridge is not detected when adding from this application: https: //homey.app/fr-fr/app/nl.philips.hue/Philips-Hue / Do you have an idea to solve this problem? T…

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## [Ideal bathroom setup: ventilation and heating vs mildew (schimmel)](https://community.homey.app/t/ideal-bathroom-setup-ventilation-and-heating-vs-mildew-schimmel/25329)

<div class="topic-metadata">

**Author:** [@Ezdada](https://community.homey.app/u/Ezdada)\
**Replies:** 6\
**Last updated:** [May 8, 2021, 6:32pm UTC](https://community.homey.app/t/ideal-bathroom-setup-ventilation-and-heating-vs-mildew-schimmel/25329 "2021-05-08T18:32:13Z")

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I am figuring out the best (energy, noise) setup against mildew. What is the smartest thing to do for example after the humidity suddenly rises after shower? Is it better to max the ventilation followed by increasing t…

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## [The custom icon that wouldn't show on the web app](https://community.homey.app/t/the-custom-icon-that-wouldnt-show-on-the-web-app/60782)

<div class="topic-metadata">

**Author:** [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Replies:** 3\
**Last updated:** [February 21, 2022, 7:04pm UTC](https://community.homey.app/t/the-custom-icon-that-wouldnt-show-on-the-web-app/60782 "2022-02-21T19:04:16Z")

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Hi Homey guys and girls, This is about “The custom\*\*\* icon that wouldn’t show on the web app.” Completely suddenly I noticed one of my subwoofer devices showed no custom icon @ the web app my.homey.app So I tried to s…

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## [2 separate network](https://community.homey.app/t/2-separate-network/32091)

<div class="topic-metadata">

**Author:** [@White](https://community.homey.app/u/White)\
**Replies:** 7\
**Last updated:** [February 21, 2022, 4:34am UTC](https://community.homey.app/t/2-separate-network/32091 "2022-02-21T04:34:09Z")

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i was wandering, can i have 2 network at home with 2 router, one with my internet connection and the other one with all my shelly? so that shelly isn’t directly accessible online but homey is accessible and i can use ho…

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## [Using Push-confirm with Apple Watch widgets doesn't work](https://community.homey.app/t/using-push-confirm-with-apple-watch-widgets-doesnt-work/60743)

<div class="topic-metadata">

**Author:** [@Mojo](https://community.homey.app/u/Mojo)\
**Replies:** 1\
**Last updated:** [February 21, 2022, 12:31am UTC](https://community.homey.app/t/using-push-confirm-with-apple-watch-widgets-doesnt-work/60743 "2022-02-21T00:31:54Z")

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Hi On my Apple Watch I have a Widget called “Start Alarm”, but to be sure, my flow has a push confirm yes/no to start the alarm. But activating the widget on Apple Watch, doesn’t show the confirm - it just times out. I…

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## [Is there still no local access? (V2)](https://community.homey.app/t/is-there-still-no-local-access-v2/8778)

<div class="topic-metadata">

**Author:** [@heretic1988](https://community.homey.app/u/heretic1988)\
**Replies:** 75\
**Last updated:** [February 20, 2022, 8:18pm UTC](https://community.homey.app/t/is-there-still-no-local-access-v2/8778 "2022-02-20T20:18:32Z")

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This evening our Internet went down. As it was late, we said “oh well, let’s just go to sleep”. I tried to switch off all the lights. But the only thing the app showed was " Homey offline". Speech command resulted in “o…

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## [UK Socket Glifs?](https://community.homey.app/t/uk-socket-glifs/60627)

<div class="topic-metadata">

**Author:** [@woto](https://community.homey.app/u/woto)\
**Replies:** 2\
**Last updated:** [February 20, 2022, 7:35am UTC](https://community.homey.app/t/uk-socket-glifs/60627 "2022-02-20T07:35:30Z")

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Hey Guys Finally got my HomeyPro as they have been out of stock for a while – Started adding devices what I found there are no Glifs for UK sockets only European ones – Would be nice if more Glifs are added or the abili…

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## [Triple click on switch to add Fibaro Dimmer 2?](https://community.homey.app/t/triple-click-on-switch-to-add-fibaro-dimmer-2/60668)

<div class="topic-metadata">

**Author:** [@Patrik\_H](https://community.homey.app/u/Patrik_H)\
**Replies:** 2\
**Last updated:** [February 19, 2022, 3:57pm UTC](https://community.homey.app/t/triple-click-on-switch-to-add-fibaro-dimmer-2/60668 "2022-02-19T15:57:03Z")

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Is it possible to triple click on switch to add my connected Fibaro dimmer 2 in Homey (as I did when I added all my dimmer 2, in Fibaro HC) or do I need to open the wall socket, pull out the dimmer and press the B-button…

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## [Problem with Fibaro Roller Shutter 3?](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/60692)

<div class="topic-metadata">

**Author:** [@Iguane](https://community.homey.app/u/Iguane)\
**Replies:** 0\
**Last updated:** [February 19, 2022, 10:28am UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/60692 "2022-02-19T10:28:49Z")

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Hello, I use a Fibaro Roller Shutter 3 with my Homey Pro and everything was working fine. Suddenly, my shutter does not work anymore, neither with the application nor with the physical switches on the wall. By checkin…

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## [Flow using virtual device (mode) and sun sets (sun rises)](https://community.homey.app/t/flow-using-virtual-device-mode-and-sun-sets-sun-rises/60630)

<div class="topic-metadata">

**Author:** [@olivier1870](https://community.homey.app/u/olivier1870)\
**Replies:** 7\
**Last updated:** [February 19, 2022, 9:32am UTC](https://community.homey.app/t/flow-using-virtual-device-mode-and-sun-sets-sun-rises/60630 "2022-02-19T09:32:58Z")

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Dear all, I m trying to set up a flow which does something when my virtual device is ON, and when the sun sets! However it looks like the options change: When the sun sets only leaves the option “VD is turned ON” Whe…

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