# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=22

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 23

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## [Matter 1.5 support](https://community.homey.app/t/matter-1-5-support/153218)

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**Author:** [@Poopy](https://community.homey.app/u/Poopy)\
**Replies:** 5\
**Last updated:** [April 6, 2026, 7:03pm UTC](https://community.homey.app/t/matter-1-5-support/153218 "2026-04-06T19:03:24Z")

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When is matter 1.5 support being released? Seeing that Q1 2026 is pretty much over

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## [Inquiry regarding Homey Web API (HTTP) and Socket.io limits for large-scale deployment (100+ Homey Pros)](https://community.homey.app/t/inquiry-regarding-homey-web-api-http-and-socket-io-limits-for-large-scale-deployment-100-homey-pros/153431)

<div class="topic-metadata">

**Author:** [@EDI\_A2X](https://community.homey.app/u/EDI_A2X)\
**Replies:** 2\
**Last updated:** [April 6, 2026, 8:40am UTC](https://community.homey.app/t/inquiry-regarding-homey-web-api-http-and-socket-io-limits-for-large-scale-deployment-100-homey-pros/153431 "2026-04-06T08:40:14Z")

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Dear Homey Community and Athom Team, We are currently developing a monitoring solution designed to manage and collect operational data from a large-scale deployment of over 100 Homey Pro units. To ensure the stability …

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## [Issues with zigbee soil sensors](https://community.homey.app/t/issues-with-zigbee-soil-sensors/152790)

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**Author:** [@Halfwalker](https://community.homey.app/u/Halfwalker)\
**Replies:** 11\
**Last updated:** [April 5, 2026, 11:01pm UTC](https://community.homey.app/t/issues-with-zigbee-soil-sensors/152790 "2026-04-05T23:01:05Z")

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I have a Homey 2026 that was migrated from a 2023 model. So far everything is working fine, about 30 zigbee devices, including some Third Reality smart plugs and presence sensors. I just recently got a couple of their …

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## [Is there a way to connect the TP-LINK TAPO T300 water leak sensor to Homey Pro?](https://community.homey.app/t/is-there-a-way-to-connect-the-tp-link-tapo-t300-water-leak-sensor-to-homey-pro/138396)

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**Author:** [@Fender\_Bender](https://community.homey.app/u/Fender_Bender)\
**Replies:** 2\
**Last updated:** [April 5, 2026, 9:10pm UTC](https://community.homey.app/t/is-there-a-way-to-connect-the-tp-link-tapo-t300-water-leak-sensor-to-homey-pro/138396 "2026-04-05T21:10:45Z")

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It would be my choice because it also has an on-board alarm system, too. It doesn’t show up in Homey’s Tapo app but maybe someone found a workaround…

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## [Switch from Homey Pro Mini to Homey Pro](https://community.homey.app/t/switch-from-homey-pro-mini-to-homey-pro/153425)

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**Author:** [@Tim\_Hughes](https://community.homey.app/u/Tim_Hughes)\
**Replies:** 3\
**Last updated:** [April 5, 2026, 8:14pm UTC](https://community.homey.app/t/switch-from-homey-pro-mini-to-homey-pro/153425 "2026-04-05T20:14:49Z")

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Switching from Homey Pro Lite to Homey Pro is there a guide or YouTube video that steps you through the process in easy to understand language. Thank you in advance. Tim

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## [Brel Matter Hub-04 Device Unavailable](https://community.homey.app/t/brel-matter-hub-04-device-unavailable/153413)

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**Author:** [@Richard\_Biz](https://community.homey.app/u/Richard_Biz)\
**Replies:** 1\
**Last updated:** [April 5, 2026, 2:26pm UTC](https://community.homey.app/t/brel-matter-hub-04-device-unavailable/153413 "2026-04-05T14:26:12Z")

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The Brell Matter Hub -04 gives “Device Unavailable Device is not responding. Please make sure the device is powered on and connected to a network” after weeks of operation. The only way te get it working again is make t…

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## [Switching from community to official Plejd app](https://community.homey.app/t/switching-from-community-to-official-plejd-app/153408)

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**Author:** [@Harald\_Lindebrekke](https://community.homey.app/u/Harald_Lindebrekke)\
**Replies:** 1\
**Last updated:** [April 5, 2026, 11:27am UTC](https://community.homey.app/t/switching-from-community-to-official-plejd-app/153408 "2026-04-05T11:27:30Z")

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Hi, I have quite many Plejd devices, and added them using the community app when I started using Homey. After some time, I started experiencing issues where Homey lost connection with my Plejd devices. Restarting the ap…

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## [Trigger for a sudden rise in temperature](https://community.homey.app/t/trigger-for-a-sudden-rise-in-temperature/153365)

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**Author:** [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\
**Replies:** 2\
**Last updated:** [April 4, 2026, 3:26pm UTC](https://community.homey.app/t/trigger-for-a-sudden-rise-in-temperature/153365 "2026-04-04T15:26:50Z")

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I’m looking for a flow to detect a sudden rise in temperature. I have a temperature sensor attached to the hot water plumbing connected to a smart implant and I want it to detect hot water usage. I’ve attached a picture…

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## [Alexa Hub and Homey Bridge](https://community.homey.app/t/alexa-hub-and-homey-bridge/153342)

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**Author:** [@Robert\_Giordano](https://community.homey.app/u/Robert_Giordano)\
**Replies:** 3\
**Last updated:** [April 3, 2026, 8:44pm UTC](https://community.homey.app/t/alexa-hub-and-homey-bridge/153342 "2026-04-03T20:44:18Z")

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If I have a Zwave door lock and the Homey Bridge Device and an Alexa Hub, can I control the door lock through the Alexa Hub?

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## [Latest app update makes it unresponsive](https://community.homey.app/t/latest-app-update-makes-it-unresponsive/151493)

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**Author:** [@Patrick\_ten\_Den](https://community.homey.app/u/Patrick_ten_Den)\
**Replies:** 9\
**Last updated:** [April 3, 2026, 3:51pm UTC](https://community.homey.app/t/latest-app-update-makes-it-unresponsive/151493 "2026-04-03T15:51:17Z")

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Since the latest Homey patch my app becomes completely unresponsive after running on the background for a couple of minutes. After 10 sec of a rotation loading wheel, it pops to this screen and becomes unresponsive. O…

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## [Neato and Brainslug?](https://community.homey.app/t/neato-and-brainslug/153315)

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**Author:** [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\
**Replies:** 0\
**Last updated:** [April 3, 2026, 8:22am UTC](https://community.homey.app/t/neato-and-brainslug/153315 "2026-04-03T08:22:03Z")

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After Neato shut down the web-service. Anyone found a solution to see if the Neato vacuum cleaner is charging, cleaning, sleeping? Have anyone tried Brainslug to connect with Homey?

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## [Danfoss LC13 issues](https://community.homey.app/t/danfoss-lc13-issues/153311)

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**Author:** [@Lasse\_Pedersen](https://community.homey.app/u/Lasse_Pedersen)\
**Replies:** 1\
**Last updated:** [April 3, 2026, 7:49am UTC](https://community.homey.app/t/danfoss-lc13-issues/153311 "2026-04-03T07:49:43Z")

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Hi, have integrated more Danfoss LC13’s at Homey Pro. However, they do not respond to the flow I have setup. Trying to change the LC13 setting - and gets this error message: Any ideas?

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## [Ikea Tradfri connecting multiple bulbs from single power source](https://community.homey.app/t/ikea-tradfri-connecting-multiple-bulbs-from-single-power-source/153309)

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**Author:** [@HackedByGhost](https://community.homey.app/u/HackedByGhost)\
**Replies:** 3\
**Last updated:** [April 3, 2026, 7:31am UTC](https://community.homey.app/t/ikea-tradfri-connecting-multiple-bulbs-from-single-power-source/153309 "2026-04-03T07:31:28Z")

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Hello, I have multiple IKEA TRÅDFRI bulbs installed as ceiling spotlights, all controlled by a single power switch. I’ve run into the following issue: To put the bulbs into pairing mode, I switch the power on and off si…

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## [Export to file (csv)](https://community.homey.app/t/export-to-file-csv/153297)

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**Author:** [@Hans\_Vonk](https://community.homey.app/u/Hans_Vonk)\
**Replies:** 1\
**Last updated:** [April 2, 2026, 11:15pm UTC](https://community.homey.app/t/export-to-file-csv/153297 "2026-04-02T23:15:12Z")

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Is there a simple way to export multiple variables, seperated by a “;”, to a file like is done with google sheets, but than to a local folder.

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## [Help Find Why a Light Is Turning On](https://community.homey.app/t/help-find-why-a-light-is-turning-on/153230)

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**Author:** [@JMDPC](https://community.homey.app/u/JMDPC)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 8:24pm UTC](https://community.homey.app/t/help-find-why-a-light-is-turning-on/153230 "2026-04-02T20:24:00Z")

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I have a group of lights that are turning on and I dont know why. Is there a way to determine what triggered them to come on.

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## [Using Variables in Delay](https://community.homey.app/t/using-variables-in-delay/153250)

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**Author:** [@Drako74](https://community.homey.app/u/Drako74)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 4:53pm UTC](https://community.homey.app/t/using-variables-in-delay/153250 "2026-04-02T16:53:14Z")

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Is there a way to use number Variables for the time in the Delay card? And if not, why not? For example: To turn lights on/off at random lengths of time after sunset. In fact, why is there not a random number generato…

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## [Entering Setup Mode to change Wi-Fi to ethernet](https://community.homey.app/t/entering-setup-mode-to-change-wi-fi-to-ethernet/108379)

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**Author:** [@Themis\_Mantis](https://community.homey.app/u/Themis_Mantis)\
**Replies:** 9\
**Last updated:** [April 2, 2026, 2:49pm UTC](https://community.homey.app/t/entering-setup-mode-to-change-wi-fi-to-ethernet/108379 "2026-04-02T14:49:43Z")

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Hi all, I want to change homey pro from been connected through the wifi and connect via ethernet cable. from the research I did, i found that the only way to do this is to enter the Setup Mode. My only worry is if I w…

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## [Light use with flows AND manual with switch](https://community.homey.app/t/light-use-with-flows-and-manual-with-switch/153257)

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**Author:** [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 2:47pm UTC](https://community.homey.app/t/light-use-with-flows-and-manual-with-switch/153257 "2026-04-02T14:47:50Z")

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Hi I have fibaro build in dimmers. I use them automatically with a flow .. but sometimes i want to use manual. At that point the auto flow overrules. So i put the light on because the curtains are still closed … but it…

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## [Ledvance smart+ gu10 unknown zigbee device](https://community.homey.app/t/ledvance-smart-gu10-unknown-zigbee-device/109737)

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**Author:** [@Z0tteke](https://community.homey.app/u/Z0tteke)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 1:33pm UTC](https://community.homey.app/t/ledvance-smart-gu10-unknown-zigbee-device/109737 "2026-04-02T13:33:11Z")

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So i got a bunch of gu10 smart lights (Osram) from someone. I wanted to use them in my garden. Got 7 of them and needed one that looked a bit like time. So i got a ledvance smart+ gu10 rgbw. Now all the Osram lights are…

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## [IP address keeps changing](https://community.homey.app/t/ip-address-keeps-changing/141613)

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**Author:** [@Eddy\_Rutten](https://community.homey.app/u/Eddy_Rutten)\
**Replies:** 8\
**Last updated:** [April 2, 2026, 12:24pm UTC](https://community.homey.app/t/ip-address-keeps-changing/141613 "2026-04-02T12:24:06Z")

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In the Powerview app (v2.10.7) on my Homey pro 2023 edition my IP address for the gateway changes every few days. While my Poweview gateway keeps having the same IP address. I have only added the primary gateway, the o…

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## [Flows with multiple „OR“ conditions](https://community.homey.app/t/flows-with-multiple-or-conditions/153222)

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**Author:** [@Ralf\_Huelsmann](https://community.homey.app/u/Ralf_Huelsmann)\
**Replies:** 4\
**Last updated:** [April 1, 2026, 10:01pm UTC](https://community.homey.app/t/flows-with-multiple-or-conditions/153222 "2026-04-01T22:01:38Z")

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New to Homey Hi there, I am new to homey pro, as of today. Coming from 10 yes other SmartHome, last 8 on Magenta SmartHome, what was no bad choice. They made however some strange moves. :upside\_down\_face: I will tra…

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## [Support for Fujitsu Airstage](https://community.homey.app/t/support-for-fujitsu-airstage/136573)

<div class="topic-metadata">

**Author:** [@Tim\_Dumez](https://community.homey.app/u/Tim_Dumez)\
**Replies:** 12\
**Last updated:** [April 1, 2026, 7:53pm UTC](https://community.homey.app/t/support-for-fujitsu-airstage/136573 "2026-04-01T19:53:10Z")

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I just have myself a couple of Fujitsu AIRSTAGE ACs installed and I would like to have them connected to Homey. I noticed that there was a FujiAir app available in the Homey app store, but that’s only for Fujitsu device…

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## [Looking for a camera supporting life video in Homey Pro](https://community.homey.app/t/looking-for-a-camera-supporting-life-video-in-homey-pro/142381)

<div class="topic-metadata">

**Author:** [@marcelkoekkoek](https://community.homey.app/u/marcelkoekkoek)\
**Replies:** 2\
**Last updated:** [April 1, 2026, 2:50pm UTC](https://community.homey.app/t/looking-for-a-camera-supporting-life-video-in-homey-pro/142381 "2026-04-01T14:50:08Z")

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I recently bought a Homey Pro and Nest camera. However, to see the life video I need to open the Google home app. Is there any (and if yes, which?) camera with which homey pro can provide life video? I did some researchi…

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## [Homey widgets on Android don't work on LTE connection anymore](https://community.homey.app/t/homey-widgets-on-android-dont-work-on-lte-connection-anymore/133630)

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**Author:** [@PjO](https://community.homey.app/u/PjO)\
**Replies:** 1\
**Last updated:** [April 1, 2026, 9:51am UTC](https://community.homey.app/t/homey-widgets-on-android-dont-work-on-lte-connection-anymore/133630 "2026-04-01T09:51:26Z")

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Hi, I have had homey widgets working on my phone as shortcuts to homey flows for a while now, but suddenly they stopped working as soon as I’m not on my home WiFI network anymore. They show the red cross and a message ‘…

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## [Smart control of Daikin heat pump with the Daikin Onecta app and Homey Pro](https://community.homey.app/t/smart-control-of-daikin-heat-pump-with-the-daikin-onecta-app-and-homey-pro/153184)

<div class="topic-metadata">

**Author:** [@Tammo](https://community.homey.app/u/Tammo)\
**Replies:** 2\
**Last updated:** [April 1, 2026, 8:03am UTC](https://community.homey.app/t/smart-control-of-daikin-heat-pump-with-the-daikin-onecta-app-and-homey-pro/153184 "2026-04-01T08:03:46Z")

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I want to smart control my heat pump so that I can make optimal use of the yield from my solar panels. Edit: I use my heatpump for floorheating, cooling and warm water (180 ltr). I have: • Daikin Altherma 3 heat pump …

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## [Ring Gen 2 internal Camera no live view and not truning on lights](https://community.homey.app/t/ring-gen-2-internal-camera-no-live-view-and-not-truning-on-lights/153190)

<div class="topic-metadata">

**Author:** [@Andrew\_Dickinson](https://community.homey.app/u/Andrew_Dickinson)\
**Replies:** 5\
**Last updated:** [April 1, 2026, 12:44am UTC](https://community.homey.app/t/ring-gen-2-internal-camera-no-live-view-and-not-truning-on-lights/153190 "2026-04-01T00:44:10Z")

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Hi I have connect my internal ring camera via the app. by Danne de Kruyff I do not get video previews with these camera. Door Bell and other type of ring cameras both give live view but not the Gen 2’s Second i set a …

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## [A request for simple Sonos Roam 2 flows for the bathroom](https://community.homey.app/t/a-request-for-simple-sonos-roam-2-flows-for-the-bathroom/153211)

<div class="topic-metadata">

**Author:** [@Roman\_Soos](https://community.homey.app/u/Roman_Soos)\
**Replies:** 7\
**Last updated:** [March 31, 2026, 9:09pm UTC](https://community.homey.app/t/a-request-for-simple-sonos-roam-2-flows-for-the-bathroom/153211 "2026-03-31T21:09:46Z")

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I want to turn the radio on with a Sonoff button. A single click should turn the radio on, and a double click should turn it off. At the moment, I can only turn it on, but turning it off does not work. Do you have any ad…

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## [Big problems with Zigbee and Matter/Thread devices losing connection](https://community.homey.app/t/big-problems-with-zigbee-and-matter-thread-devices-losing-connection/150654)

<div class="topic-metadata">

**Author:** [@Layne\_Staley](https://community.homey.app/u/Layne_Staley)\
**Replies:** 19\
**Last updated:** [March 31, 2026, 9:02pm UTC](https://community.homey.app/t/big-problems-with-zigbee-and-matter-thread-devices-losing-connection/150654 "2026-03-31T21:02:27Z")

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I have 8 Zigbee devices (4 routers, 4 end devices) and 23 Matter/Thread devices connected (IKEA temperature sensors, contact sensors, and a few Kajplats lights). Everything worked great for almost two months, but during…

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## [Long Press on Lutron Caseta Pico Remot](https://community.homey.app/t/long-press-on-lutron-caseta-pico-remot/152729)

<div class="topic-metadata">

**Author:** [@JMDPC](https://community.homey.app/u/JMDPC)\
**Replies:** 6\
**Last updated:** [March 31, 2026, 12:46pm UTC](https://community.homey.app/t/long-press-on-lutron-caseta-pico-remot/152729 "2026-03-31T12:46:59Z")

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I have an advanced flow using a pico remote. I would like for a short press of the center button to dim a light and a long press of the center button to turn off another light. The problem is that when I long press the…

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## [Z-wave, Thread, or Zigbee?](https://community.homey.app/t/z-wave-thread-or-zigbee/152451)

<div class="topic-metadata">

**Author:** [@Barfcat2](https://community.homey.app/u/Barfcat2)\
**Replies:** 10\
**Last updated:** [March 31, 2026, 8:34am UTC](https://community.homey.app/t/z-wave-thread-or-zigbee/152451 "2026-03-31T08:34:41Z")

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So I have the Homey Pro (2026) and it only has the 700 series Z-Wave chip so I can’t do Z-Wave long range as that needs the 800 series chip. But I’d like to put a door/window sensor in my mailbox to notify me of when ma…

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