# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=216

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 217

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## [Issue Homey setup](https://community.homey.app/t/issue-homey-setup/67444)

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**Author:** [@Frej](https://community.homey.app/u/Frej)\
**Replies:** 6\
**Last updated:** [September 10, 2022, 11:25am UTC](https://community.homey.app/t/issue-homey-setup/67444 "2022-09-10T11:25:32Z")

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I am trying to setup a Homey Pro (used device but been reset) following the ordinary setup guide, but after a few steps I get stuck in a loop with no end. Just keeps me in a never ending loop between step 3 and 9 below. …

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## [Unable to connect homey bridge](https://community.homey.app/t/unable-to-connect-homey-bridge/67526)

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**Author:** [@Henrik\_Engh](https://community.homey.app/u/Henrik_Engh)\
**Replies:** 8\
**Last updated:** [September 10, 2022, 10:28am UTC](https://community.homey.app/t/unable-to-connect-homey-bridge/67526 "2022-09-10T10:28:14Z")

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Hi, Finally got our homey bridge in the mail yesterday. Full of eager and excitement i unboxed the bridge, and plugged it in. I started up my homey app, and logged on to my already established beta account in the app. H…

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## [Mobil data](https://community.homey.app/t/mobil-data/39539)

<div class="topic-metadata">

**Author:** [@Peter\_Bocko](https://community.homey.app/u/Peter_Bocko)\
**Replies:** 2\
**Last updated:** [December 28, 2020, 11:03am UTC](https://community.homey.app/t/mobil-data/39539 "2020-12-28T11:03:31Z")

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Hello, I have a problem with that when I go outside the home wifi (to which homey is connected) I can’t connect to homey via mobile data (phone) Can you please advise me what to do with it?

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## [Timeline alert “Zigbee has been restored"](https://community.homey.app/t/timeline-alert-zigbee-has-been-restored/68619)

<div class="topic-metadata">

**Author:** [@haakaak](https://community.homey.app/u/haakaak)\
**Replies:** 1\
**Last updated:** [September 9, 2022, 3:52pm UTC](https://community.homey.app/t/timeline-alert-zigbee-has-been-restored/68619 "2022-09-09T15:52:37Z")

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Today I suddenly got a notification on my timeline. Where it says: ““Zigbee has been restored. Zigbee devices may need to be turned off and on again before they can connect to Homey again”” What’s happening, I didn’t as…

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## [Qubino Flush Dimmer powermeter funcion not working](https://community.homey.app/t/qubino-flush-dimmer-powermeter-funcion-not-working/9807)

<div class="topic-metadata">

**Author:** [@Martin\_Hilgenkamp](https://community.homey.app/u/Martin_Hilgenkamp)\
**Replies:** 4\
**Last updated:** [September 9, 2022, 12:10pm UTC](https://community.homey.app/t/qubino-flush-dimmer-powermeter-funcion-not-working/9807 "2022-09-09T12:10:13Z")

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Hello, I installed a qubino ZMNHDD1 flush dimmer, and in the homey there is no report of power usage / energy. I logged in to the developer.athom.com area and i see the qubino sending z-wave messages to homey in the lo…

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## [Wake up Android device on motion detection?](https://community.homey.app/t/wake-up-android-device-on-motion-detection/13557)

<div class="topic-metadata">

**Author:** [@RonnyW](https://community.homey.app/u/RonnyW)\
**Replies:** 11\
**Last updated:** [September 8, 2022, 10:55pm UTC](https://community.homey.app/t/wake-up-android-device-on-motion-detection/13557 "2022-09-08T22:55:53Z")

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Is it possible to wake up a Android device with homey or a homey app? Perhaps with HTTP request app, together with app on the tablet listening for http-calls? I would like to wake up the tablet (turn on the display) if …

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## [Unable to re-install formerly working Philips wallswitch and dimmerswitch](https://community.homey.app/t/unable-to-re-install-formerly-working-philips-wallswitch-and-dimmerswitch/68592)

<div class="topic-metadata">

**Author:** [@Rubert](https://community.homey.app/u/Rubert)\
**Replies:** 0\
**Last updated:** [September 8, 2022, 7:12pm UTC](https://community.homey.app/t/unable-to-re-install-formerly-working-philips-wallswitch-and-dimmerswitch/68592 "2022-09-08T19:12:48Z")

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Hi all, I’ve run into troubles reinstalling Philips Hue devices on my homey pro. Reason why I was playing around with my devices, de-installing, re-installing them is because the overal response time is long, and someti…

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## [Connect to Homey Bridge](https://community.homey.app/t/connect-to-homey-bridge/68574)

<div class="topic-metadata">

**Author:** [@Peter\_Laubscher](https://community.homey.app/u/Peter_Laubscher)\
**Replies:** 0\
**Last updated:** [September 8, 2022, 11:46am UTC](https://community.homey.app/t/connect-to-homey-bridge/68574 "2022-09-08T11:46:12Z")

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I cannot connect to my Homey Bridge, tried the suggestions like remove from app and connect to wifi, any suggestions?

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## [Expand z-wave network via wifi](https://community.homey.app/t/expand-z-wave-network-via-wifi/63512)

<div class="topic-metadata">

**Author:** [@iak-hack](https://community.homey.app/u/iak-hack)\
**Replies:** 8\
**Last updated:** [May 13, 2022, 5:41pm UTC](https://community.homey.app/t/expand-z-wave-network-via-wifi/63512 "2022-05-13T17:41:40Z")

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Can you give me any recommendations for a product to expand my z-wave network via wifi to my homey-pro? How reliable is a setup like this? My wifi is in a good shape (ubiqiti-managed). I am not price sensitive. reliabi…

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## [Communication between two homeys](https://community.homey.app/t/communication-between-two-homeys/68562)

<div class="topic-metadata">

**Author:** [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\
**Replies:** 2\
**Last updated:** [September 8, 2022, 10:25am UTC](https://community.homey.app/t/communication-between-two-homeys/68562 "2022-09-08T10:25:17Z")

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Hello, I searched and tested a lot of possibilities to let both of my homeys in one house “speak” to each other - unfortunately without any success. Can anybody help? Are there any discriptions or how tos? Example wha…

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## [How to get rid of that irritating pop-up "Philips hue Rate Limited"](https://community.homey.app/t/how-to-get-rid-of-that-irritating-pop-up-philips-hue-rate-limited/68489)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 4\
**Last updated:** [September 8, 2022, 10:20am UTC](https://community.homey.app/t/how-to-get-rid-of-that-irritating-pop-up-philips-hue-rate-limited/68489 "2022-09-08T10:20:07Z")

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I keep getting a annoying pop-up when I visit this forum: How do I cancel these pop-up’s?

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## [Welcome screen on my TV](https://community.homey.app/t/welcome-screen-on-my-tv/68532)

<div class="topic-metadata">

**Author:** [@Max\_Schuppert](https://community.homey.app/u/Max_Schuppert)\
**Replies:** 1\
**Last updated:** [September 7, 2022, 3:52pm UTC](https://community.homey.app/t/welcome-screen-on-my-tv/68532 "2022-09-07T15:52:18Z")

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i want to build something when i’ve planned a meeting with a client, homey gets the name of the client out of my agenda, and creates a welcome screen on our tv at the entry. So as an example: i plan a meeting in my ag…

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## [Aeotec Heavy Duty Switch and Z-Wave hub suitable for talking to Homey](https://community.homey.app/t/aeotec-heavy-duty-switch-and-z-wave-hub-suitable-for-talking-to-homey/68491)

<div class="topic-metadata">

**Author:** [@Ole\_Oiestad](https://community.homey.app/u/Ole_Oiestad)\
**Replies:** 3\
**Last updated:** [September 7, 2022, 6:21am UTC](https://community.homey.app/t/aeotec-heavy-duty-switch-and-z-wave-hub-suitable-for-talking-to-homey/68491 "2022-09-07T06:21:02Z")

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Hi, I’m looking for a Z-Wave hub that will be connected to the Aeotec Heavy Duty Switch Gen 5 far from the Homey and need a hub that talks to Homey were I would like to control the switch and hub. Any help or tips from…

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## [Google nest cam settings](https://community.homey.app/t/google-nest-cam-settings/68472)

<div class="topic-metadata">

**Author:** [@John\_Hassefras](https://community.homey.app/u/John_Hassefras)\
**Replies:** 2\
**Last updated:** [September 6, 2022, 9:33am UTC](https://community.homey.app/t/google-nest-cam-settings/68472 "2022-09-06T09:33:34Z")

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I have a nest cam, now I have familiar faces on. but I don’t want notifications for familiar faces Is that possible?

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## [Save current LED color into variable?](https://community.homey.app/t/save-current-led-color-into-variable/68401)

<div class="topic-metadata">

**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 5\
**Last updated:** [September 6, 2022, 5:57am UTC](https://community.homey.app/t/save-current-led-color-into-variable/68401 "2022-09-06T05:57:58Z")

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Hi, Is there any way to save the current LED-ring color to a Homey variable? Is it a known issue that flows setting the LED-ring color for say more than 60+ minutes fails? Thanks!

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## [Homey Pro - Planning to buy one but have some questions](https://community.homey.app/t/homey-pro-planning-to-buy-one-but-have-some-questions/68451)

<div class="topic-metadata">

**Author:** [@Svenneagge](https://community.homey.app/u/Svenneagge)\
**Replies:** 2\
**Last updated:** [September 5, 2022, 3:18pm UTC](https://community.homey.app/t/homey-pro-planning-to-buy-one-but-have-some-questions/68451 "2022-09-05T15:18:58Z")

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Hi, I am considering buying a Homey Pro. I have some appliances at home that can be integrated into the Homey. I wonder though, do you lose much of the control options when integrating a product to the Homey compared to…

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## [Google Home + Homey = everything in double](https://community.homey.app/t/google-home-homey-everything-in-double/55333)

<div class="topic-metadata">

**Author:** [@Noctoyo](https://community.homey.app/u/Noctoyo)\
**Replies:** 5\
**Last updated:** [September 5, 2022, 7:45am UTC](https://community.homey.app/t/google-home-homey-everything-in-double/55333 "2022-09-05T07:45:51Z")

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Hi, I like to synchronize Google Assistant (GA) with homey to launch flow with my voice or routine. But everything is in double (lights, TV, heat pump, speakers …) So when I say “Hey google, turn on my heat pump” "It s…

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## [Shelly 4pm](https://community.homey.app/t/shelly-4pm/68403)

<div class="topic-metadata">

**Author:** [@Tommy\_Wulff](https://community.homey.app/u/Tommy_Wulff)\
**Replies:** 2\
**Last updated:** [September 4, 2022, 4:23pm UTC](https://community.homey.app/t/shelly-4pm/68403 "2022-09-04T16:23:13Z")

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I have Shelly 4pm and get it up in Homey, but when I turn on output 1 in Homey then all the outputs come up as on, but if I physically look at shelly then only channel 1 is on. When I turn on e.g. output 3 then it works…

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## [Homey setup stuck on "Homey is in closed Beta"](https://community.homey.app/t/homey-setup-stuck-on-homey-is-in-closed-beta/68370)

<div class="topic-metadata">

**Author:** [@Koert\_Slinger](https://community.homey.app/u/Koert_Slinger)\
**Replies:** 4\
**Last updated:** [September 3, 2022, 3:25pm UTC](https://community.homey.app/t/homey-setup-stuck-on-homey-is-in-closed-beta/68370 "2022-09-03T15:25:50Z")

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After I put Homey (2016) in recovery mode I get stuck in the app during the installation. After selecting ‘add a room’ I end up in a screen ‘Homey is in closed beta’. The installation will not continue without entering…

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## [Which interface to do what?](https://community.homey.app/t/which-interface-to-do-what/68318)

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**Author:** [@Busta999](https://community.homey.app/u/Busta999)\
**Replies:** 7\
**Last updated:** [September 3, 2022, 8:06am UTC](https://community.homey.app/t/which-interface-to-do-what/68318 "2022-09-03T08:06:56Z")

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I am fairly new to Homey and struggling to work out what screen I should be using for what. I am hoping there is a flowchart/map of functionality and how to get to it. I find myself sitting a computer with an iPad or i…

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## [How secure are Homey apps (and what happens if a developer goes rogue)?](https://community.homey.app/t/how-secure-are-homey-apps-and-what-happens-if-a-developer-goes-rogue/68301)

<div class="topic-metadata">

**Author:** [@aandersen](https://community.homey.app/u/aandersen)\
**Replies:** 5\
**Last updated:** [September 3, 2022, 6:03am UTC](https://community.homey.app/t/how-secure-are-homey-apps-and-what-happens-if-a-developer-goes-rogue/68301 "2022-09-03T06:03:35Z")

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Hi, my colleague is worried about the app security with Homey, with so many unofficial apps out there. Please note that I truly appreciate all the hard and dedicated work that individual developers are putting into crea…

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## [Can’t install any app](https://community.homey.app/t/can-t-install-any-app/68340)

<div class="topic-metadata">

**Author:** [@Zeegwhat](https://community.homey.app/u/Zeegwhat)\
**Replies:** 2\
**Last updated:** [September 3, 2022, 12:18am UTC](https://community.homey.app/t/can-t-install-any-app/68340 "2022-09-03T00:18:51Z")

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Hello, I need help, i am new in smart things but i try to learn… I have homey pro I try to install app and i’am stopped at the gate with this message… And with the error message i have only the choice ”homey” For…

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## [Flow doesnt enable/disable devices added by Zones card - Bridge](https://community.homey.app/t/flow-doesnt-enable-disable-devices-added-by-zones-card-bridge/68160)

<div class="topic-metadata">

**Author:** [@DanielG](https://community.homey.app/u/DanielG)\
**Replies:** 8\
**Last updated:** [September 2, 2022, 10:13pm UTC](https://community.homey.app/t/flow-doesnt-enable-disable-devices-added-by-zones-card-bridge/68160 "2022-09-02T22:13:22Z")

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Hello, Since Wednesday my simple flows that enable/disable some 2.4 lights doesn’t work anymore when added by Zones, either on “Turn All Devices On” or “Turn All Devices Off”. I’ve tried to re-add the cards in the flow …

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## [Logging a sensor value every second (1 Hz)](https://community.homey.app/t/logging-a-sensor-value-every-second-1-hz/68126)

<div class="topic-metadata">

**Author:** [@risoy](https://community.homey.app/u/risoy)\
**Replies:** 12\
**Last updated:** [September 2, 2022, 8:30pm UTC](https://community.homey.app/t/logging-a-sensor-value-every-second-1-hz/68126 "2022-09-02T20:30:04Z")

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I have issues with my hot water and shall log the temperature every second for five minutes each hour of the day. I should be set to accomplish this as I have a BLE water valve to turn on and off the water and a BLE tem…

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## [NFC And Mobile App URLs](https://community.homey.app/t/nfc-and-mobile-app-urls/68323)

<div class="topic-metadata">

**Author:** [@Maven](https://community.homey.app/u/Maven)\
**Replies:** 3\
**Last updated:** [September 2, 2022, 11:32am UTC](https://community.homey.app/t/nfc-and-mobile-app-urls/68323 "2022-09-02T11:32:03Z")

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Hi, I bought a few NFC tags/stickers and programmed them with an app url - homey://. This works as expected and opens the homey app. But now i’m a bit stuck and cant find any information on the forum or beyond. Does an…

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## [Unable to connect Homey to new wifi network (NETGEAR ORBI)](https://community.homey.app/t/unable-to-connect-homey-to-new-wifi-network-netgear-orbi/20146)

<div class="topic-metadata">

**Author:** [@Tigretto](https://community.homey.app/u/Tigretto)\
**Replies:** 16\
**Last updated:** [September 1, 2022, 10:37pm UTC](https://community.homey.app/t/unable-to-connect-homey-to-new-wifi-network-netgear-orbi/20146 "2022-09-01T22:37:35Z")

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I’ve recently installed a new router, a Netgear Orbi RBR40. Ever since i’m unable to connect homey to my wifi network. My setup is as follows i got a Experia box v10a and i’ve connected the orbi on the experia box. I tr…

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## [Homey hub no longer connected to wifi](https://community.homey.app/t/homey-hub-no-longer-connected-to-wifi/68300)

<div class="topic-metadata">

**Author:** [@Nico\_Wagelaar1](https://community.homey.app/u/Nico_Wagelaar1)\
**Replies:** 1\
**Last updated:** [September 1, 2022, 8:13pm UTC](https://community.homey.app/t/homey-hub-no-longer-connected-to-wifi/68300 "2022-09-01T20:13:36Z")

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0what have i done. deleted my hub from the app. re-inspired my app, cleared account and created new one. nothing helps. keep getting an error message. something went wrong please try again later. who can help me?

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## [Infrared (IR) activated flows](https://community.homey.app/t/infrared-ir-activated-flows/68218)

<div class="topic-metadata">

**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\
**Replies:** 4\
**Last updated:** [September 1, 2022, 3:47pm UTC](https://community.homey.app/t/infrared-ir-activated-flows/68218 "2022-09-01T15:47:20Z")

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Hey guys i am looking for a way to trigger flows by using a regular ir remote pointed to homey. The use case: I want to raise/ lower the volume of a sonos soundbar because it is not supported by my TV. But if Homey can …

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## [Irrigation flow tips?](https://community.homey.app/t/irrigation-flow-tips/29690)

<div class="topic-metadata">

**Author:** [@BufferOverflow](https://community.homey.app/u/BufferOverflow)\
**Replies:** 19\
**Last updated:** [September 1, 2022, 9:21am UTC](https://community.homey.app/t/irrigation-flow-tips/29690 "2022-09-01T09:21:51Z")

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Finally after a long planning (and digging) phase the lawn sprinkler irrigation system is installed and running. I have 4 valves controlled by 2 Fibaro FGS-222 ZWave devices. Everything (except for some slight zwave ran…

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## [Neo Coolcam plug flow worked for a while and then stopped](https://community.homey.app/t/neo-coolcam-plug-flow-worked-for-a-while-and-then-stopped/68032)

<div class="topic-metadata">

**Author:** [@Chris\_Hannes1](https://community.homey.app/u/Chris_Hannes1)\
**Replies:** 6\
**Last updated:** [August 31, 2022, 8:58pm UTC](https://community.homey.app/t/neo-coolcam-plug-flow-worked-for-a-while-and-then-stopped/68032 "2022-08-31T20:58:42Z")

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Using a Neo Coolcam wall plug since a few weeks in a flow to switch on a water heater under the sink and seemed to work fine. Plan was that it switch on the boiler when house is active between 08H00 and 23H10. So when I …

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