# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=208

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 209

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## [I no longer have access to Homey](https://community.homey.app/t/i-no-longer-have-access-to-homey/72077)

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**Author:** [@Thierry\_Sabatier](https://community.homey.app/u/Thierry_Sabatier)\
**Replies:** 8\
**Last updated:** [November 16, 2022, 11:43am UTC](https://community.homey.app/t/i-no-longer-have-access-to-homey/72077 "2022-11-16T11:43:51Z")

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My Homey is permanently offline. The problem for some time was more and more frequent but I managed to solve it by unplugging Homey then plugging it back in again. but this time impossible I am still disconnected and I n…

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## [Homey app in split screen](https://community.homey.app/t/homey-app-in-split-screen/72014)

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**Author:** [@sami\_n](https://community.homey.app/u/sami_n)\
**Replies:** 2\
**Last updated:** [November 15, 2022, 7:39pm UTC](https://community.homey.app/t/homey-app-in-split-screen/72014 "2022-11-15T19:39:50Z")

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Hi, a relatively new Homey user here. With my previous home automation system (Cozify) I had a a sort of a dashboard in an android tablet with a split screen in a landscape mode: cozify app on one side, weather app on th…

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## [Winter / summer hour](https://community.homey.app/t/winter-summer-hour/71825)

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**Author:** [@Herve69](https://community.homey.app/u/Herve69)\
**Replies:** 7\
**Last updated:** [November 14, 2022, 2:49pm UTC](https://community.homey.app/t/winter-summer-hour/71825 "2022-11-14T14:49:31Z")

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Hi everybody, Lots of my flows need to use the GMT hour instead of the current time, because of the winter / summer changing time. Example : “When time is 12:00” cards should become “When time is 11:00” because of the w…

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## [Smart life app with Miboxer 2.4g controller and bulb](https://community.homey.app/t/smart-life-app-with-miboxer-2-4g-controller-and-bulb/72129)

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**Author:** [@gazzaff7](https://community.homey.app/u/gazzaff7)\
**Replies:** 1\
**Last updated:** [November 14, 2022, 2:08pm UTC](https://community.homey.app/t/smart-life-app-with-miboxer-2-4g-controller-and-bulb/72129 "2022-11-14T14:08:58Z")

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Smart life app with Miboxer 2.4g controller and bulb, are these compatible? I can add the Miboxer wifi controller to the app but i can not link the miboxer bulb to the controller like i can if i use the MiBoxer app. An…

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## [Homey bricked after power outrage?](https://community.homey.app/t/homey-bricked-after-power-outrage/71670)

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**Author:** [@Xaxamar](https://community.homey.app/u/Xaxamar)\
**Replies:** 4\
**Last updated:** [November 14, 2022, 8:29am UTC](https://community.homey.app/t/homey-bricked-after-power-outrage/71670 "2022-11-14T08:29:36Z")

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Dear community members, it came a power outrage in the whole city because of stormy weather. My Homey Pro got probably bricked after that, it is not restarting, not reacting on upside down, ring is black, any signs of l…

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## [Homey Cloud / Premium and Home Pro backup subscription](https://community.homey.app/t/homey-cloud-premium-and-home-pro-backup-subscription/58937)

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**Author:** [@Julius\_1977](https://community.homey.app/u/Julius_1977)\
**Replies:** 3\
**Last updated:** [November 13, 2022, 10:43pm UTC](https://community.homey.app/t/homey-cloud-premium-and-home-pro-backup-subscription/58937 "2022-11-13T22:43:11Z")

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So my Homey 2019 model was not working anymore withou backup subscription. I used another one from my office to setup my whole Z Wave network again. Took me hours and signed up for a backup subscription. Because the Home…

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## [Homey Bridge - Premium subscription](https://community.homey.app/t/homey-bridge-premium-subscription/72050)

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**Author:** [@Henrik\_Eldholm](https://community.homey.app/u/Henrik_Eldholm)\
**Replies:** 1\
**Last updated:** [November 11, 2022, 3:02pm UTC](https://community.homey.app/t/homey-bridge-premium-subscription/72050 "2022-11-11T15:02:18Z")

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Hello, I am sorry if this question has been up before. I tried searching but could not find it. I have bought and received a home bridge, when i ordered it it said that 3 months premium subscription was included. But h…

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## [Turn light off?](https://community.homey.app/t/turn-light-off/69916)

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**Author:** [@Matsaki](https://community.homey.app/u/Matsaki)\
**Replies:** 7\
**Last updated:** [November 13, 2022, 1:46pm UTC](https://community.homey.app/t/turn-light-off/69916 "2022-11-13T13:46:39Z")

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Hi I am completely novice to Homey flows. I am making an advanced flow for my outside light but I can’t figure out how to close light after 10 minutes?

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## [How to invert a signal](https://community.homey.app/t/how-to-invert-a-signal/70919)

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**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 7\
**Last updated:** [November 12, 2022, 12:39pm UTC](https://community.homey.app/t/how-to-invert-a-signal/70919 "2022-11-12T12:39:23Z")

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Hi, Is it possible to invert a signal? I have a switch that turns my device on, when the switch is off. Would be nice to say that if this switch is on, it equals off. And when that signal is off, my device is also off…

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## [ABUS zwave lamp support for Homey Pro (Early 2023)](https://community.homey.app/t/abus-zwave-lamp-support-for-homey-pro-early-2023/72032)

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**Author:** [@peterb](https://community.homey.app/u/peterb)\
**Replies:** 0\
**Last updated:** [November 11, 2022, 8:24am UTC](https://community.homey.app/t/abus-zwave-lamp-support-for-homey-pro-early-2023/72032 "2022-11-11T08:24:56Z")

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@mapulu I want to change from Domoticz to Homey pro. I have some ABUS zwave lamps. Is it possible that you add support for this lamp in Homey Pro 2023? In your app for ABUS I dont any support for ABUS lamps. I have a xm…

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## [Homey shutdown after boot/stuck on boot up](https://community.homey.app/t/homey-shutdown-after-boot-stuck-on-boot-up/72013)

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**Author:** [@TechMac](https://community.homey.app/u/TechMac)\
**Replies:** 8\
**Last updated:** [November 11, 2022, 6:46pm UTC](https://community.homey.app/t/homey-shutdown-after-boot-stuck-on-boot-up/72013 "2022-11-11T18:46:08Z")

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Hey, I got my Homey connected after many tries. Now it sometimes boot up or stuck at boot light. If it is online after 5-10 minutes it just gets back to the boot light and after that it gets red. I tried 5 different p…

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## [Name of the triggered device?](https://community.homey.app/t/name-of-the-triggered-device/72030)

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**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 3\
**Last updated:** [November 11, 2022, 7:26am UTC](https://community.homey.app/t/name-of-the-triggered-device/72030 "2022-11-11T07:26:38Z")

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Hi, I’m trying to get the name of the triggered device, to use later in a flow. Is that possible at all? Example: Philips Hue light called Livingroom Left. WHEN Livingroom Left TURNED ON → flow-cards… → tag: device-na…

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## [From Domoticz to Homey (some questions)](https://community.homey.app/t/from-domoticz-to-homey-some-questions/71985)

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**Author:** [@peterb](https://community.homey.app/u/peterb)\
**Replies:** 5\
**Last updated:** [November 10, 2022, 6:50pm UTC](https://community.homey.app/t/from-domoticz-to-homey-some-questions/71985 "2022-11-10T18:50:11Z")

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I have deceided to switch from Domoticz to Homey pro. I have however a few questions. Hopefully somebody can answer those: Can I keep history data of a 433 Mhz device (for instance a rain gauge) when the battery of the…

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## [Flows in english](https://community.homey.app/t/flows-in-english/71976)

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**Author:** [@janrikard](https://community.homey.app/u/janrikard)\
**Replies:** 3\
**Last updated:** [November 10, 2022, 3:20pm UTC](https://community.homey.app/t/flows-in-english/71976 "2022-11-10T15:20:18Z")

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Hi How do I get my flows to bee in english? /Rikard

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## [AF: Determine source (device) of trigger](https://community.homey.app/t/af-determine-source-device-of-trigger/71731)

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**Author:** [@Joost\_Schevers](https://community.homey.app/u/Joost_Schevers)\
**Replies:** 11\
**Last updated:** [November 10, 2022, 12:50pm UTC](https://community.homey.app/t/af-determine-source-device-of-trigger/71731 "2022-11-10T12:50:48Z")

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Hi all. I’ve been trying to read up for a number of hours now to see if I could find an answer to my “problem”. Let’s say I have 3 lights. For each of those lights I put a trigger “If turned on” on the canvas and rout…

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## [Android Homey App unresponsive?](https://community.homey.app/t/android-homey-app-unresponsive/71736)

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**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 16\
**Last updated:** [November 10, 2022, 9:34am UTC](https://community.homey.app/t/android-homey-app-unresponsive/71736 "2022-11-10T09:34:39Z")

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I have been struggling with this very frustrating issue for months. Even created a support request with Athom, but unfortunately no resolution was found. In short: managing devices from the Android Homey app sometimes b…

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## [Ruuvi tags lost connection from bridge](https://community.homey.app/t/ruuvi-tags-lost-connection-from-bridge/71820)

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**Author:** [@Torgeir\_Kulseth](https://community.homey.app/u/Torgeir_Kulseth)\
**Replies:** 3\
**Last updated:** [November 9, 2022, 2:20pm UTC](https://community.homey.app/t/ruuvi-tags-lost-connection-from-bridge/71820 "2022-11-09T14:20:45Z")

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Hi, 4 days ago i lost connection to all my ruuvi tags i have the homey bridge and homeify app Tried resetting my ruuvi tags but no luck Tried deleting one of the tags and re pairing but then it does not show Anyone w…

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## [Homey pro 2019 or early2023](https://community.homey.app/t/homey-pro-2019-or-early2023/71902)

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**Author:** [@DannyKind](https://community.homey.app/u/DannyKind)\
**Replies:** 5\
**Last updated:** [November 8, 2022, 10:28pm UTC](https://community.homey.app/t/homey-pro-2019-or-early2023/71902 "2022-11-08T22:28:04Z")

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I would like to start using hmey for my home automation. For now I think I want to connect the following items: Sonos Hue Solar panels from Enphase KAKU I have seen that the solar panels app is not yet available fo…

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## [Homey Pro 2023 - Pro-customers](https://community.homey.app/t/homey-pro-2023-pro-customers/70372)

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**Author:** [@Kristian\_vs](https://community.homey.app/u/Kristian_vs)\
**Replies:** 5\
**Last updated:** [November 8, 2022, 8:33pm UTC](https://community.homey.app/t/homey-pro-2023-pro-customers/70372 "2022-11-08T20:33:57Z")

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Bought homey pro in 2021, and the advanced Flow upgrade when it was released this year. I’m not seeing any rebates for the new homey pro. Will you be doing that to keep/tide existing customers over to new devices? Droppi…

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## [Homey Pro will not start showing a single blue led](https://community.homey.app/t/homey-pro-will-not-start-showing-a-single-blue-led/70875)

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**Author:** [@Gard\_Solberg](https://community.homey.app/u/Gard_Solberg)\
**Replies:** 7\
**Last updated:** [November 8, 2022, 8:01pm UTC](https://community.homey.app/t/homey-pro-will-not-start-showing-a-single-blue-led/70875 "2022-11-08T20:01:00Z")

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I am really wondering about the quality of the Homey Pro. My second attempt on Homey Pro also failed. I picked up an fully working Homey yesterday. I wanted see if it actually worked after getting the first one earlier …

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## [No group activity after update 8.0.8](https://community.homey.app/t/no-group-activity-after-update-8-0-8/71907)

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**Author:** [@Peter\_Hartung](https://community.homey.app/u/Peter_Hartung)\
**Replies:** 2\
**Last updated:** [November 8, 2022, 6:35pm UTC](https://community.homey.app/t/no-group-activity-after-update-8-0-8/71907 "2022-11-08T18:35:09Z")

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after update the flow “somebody comes home” groups not working. not just this flow.

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## [(Google) fire alarm compatibility](https://community.homey.app/t/google-fire-alarm-compatibility/71831)

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**Author:** [@Morphonic](https://community.homey.app/u/Morphonic)\
**Replies:** 3\
**Last updated:** [November 8, 2022, 10:08am UTC](https://community.homey.app/t/google-fire-alarm-compatibility/71831 "2022-11-08T10:08:20Z")

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Hi All, I am currently looking into a new set of 3 fire alarms. The first option that came up was the Nest Protect V2 Firealarm / CO combi detector. I also purchased the Homey Pro sensor. Could anyone tell me if these a…

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## [Permanently deleting users](https://community.homey.app/t/permanently-deleting-users/71851)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 2\
**Last updated:** [November 7, 2022, 8:00pm UTC](https://community.homey.app/t/permanently-deleting-users/71851 "2022-11-07T20:00:14Z")

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Is there a way to delete users from Homey’s systems? I deleted a guest user, but the email seems to be still taken. Also, I messed up while trying to create a user, so there are now two email accounts claimed by the syst…

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## [{{Now()}} in flows?](https://community.homey.app/t/now-in-flows/71678)

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**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 12\
**Last updated:** [November 6, 2022, 4:07pm UTC](https://community.homey.app/t/now-in-flows/71678 "2022-11-06T16:07:53Z")

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Hi, I’m trying to log (Simple LOG) some text and the current date and time. Using Homey’s own date-variable is not an option as it is formatted in a way I don’t like. I’ve tried things like {{date.Now()}} but it will o…

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## [Shipping date for Bridge and Pro?](https://community.homey.app/t/shipping-date-for-bridge-and-pro/71692)

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**Author:** [@Tobias\_Iversen](https://community.homey.app/u/Tobias_Iversen)\
**Replies:** 2\
**Last updated:** [November 6, 2022, 3:27pm UTC](https://community.homey.app/t/shipping-date-for-bridge-and-pro/71692 "2022-11-06T15:27:22Z")

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Hi! Anyone knows when they will be shipped? I was thinking buying at a local store, but ordered and paid already to Homey. Both says pending. I have bought some devices, but Beta does not cut it. Thanks!

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## [Homey 8.0.6 - instable?](https://community.homey.app/t/homey-8-0-6-instable/68948)

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**Author:** [@Tjoloho](https://community.homey.app/u/Tjoloho)\
**Replies:** 28\
**Last updated:** [November 6, 2022, 2:12pm UTC](https://community.homey.app/t/homey-8-0-6-instable/68948 "2022-11-06T14:12:56Z")

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Hej, Anyone else having some issues after the latest release? My homey is not working well at all… I can’t trust if something is on or not, it’s not reporting energy for some devices… Sometimes I can execute a command …

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## [Playback Youtube video url via Google nest mini speaker?](https://community.homey.app/t/playback-youtube-video-url-via-google-nest-mini-speaker/71328)

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**Author:** [@Shiki](https://community.homey.app/u/Shiki)\
**Replies:** 6\
**Last updated:** [November 6, 2022, 1:57pm UTC](https://community.homey.app/t/playback-youtube-video-url-via-google-nest-mini-speaker/71328 "2022-11-06T13:57:35Z")

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Hi All, I have a Google nest mini (speaker), trying to do Chromecast app to cast Youtube url to Google nest mini but, it seems do not work. Am i doing it wrongly ? or cast Youtube url cannot do it on speaker only ?

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## [Advanced flow mising triggers of ubiquity unify network devices](https://community.homey.app/t/advanced-flow-mising-triggers-of-ubiquity-unify-network-devices/71648)

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**Author:** [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Replies:** 8\
**Last updated:** [November 5, 2022, 4:21pm UTC](https://community.homey.app/t/advanced-flow-mising-triggers-of-ubiquity-unify-network-devices/71648 "2022-11-05T16:21:20Z")

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I am using the ubiquity unify network app to check if cellphones have (dis)connected from my wifi. In an advanced flow i have a trigger for every (8) cellphone and if the last one disconnects then I conclude there is no…

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## [My Homey does this now](https://community.homey.app/t/my-homey-does-this-now/71725)

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**Author:** [@L\_J](https://community.homey.app/u/L_J)\
**Replies:** 4\
**Last updated:** [November 5, 2022, 3:16pm UTC](https://community.homey.app/t/my-homey-does-this-now/71725 "2022-11-05T15:16:42Z")

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Obviously it does not work properly any more. If I am lucky I can connect, but that is only temporarily. When I restart it it makes buzzing noice and lightning ring looks like a firework. Anyone knows what is going on? …

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## [Netatmo doorbell doesn’t trigger flow](https://community.homey.app/t/netatmo-doorbell-doesn-t-trigger-flow/49460)

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**Author:** [@Otterkop](https://community.homey.app/u/Otterkop)\
**Replies:** 4\
**Last updated:** [November 2, 2022, 8:10pm UTC](https://community.homey.app/t/netatmo-doorbell-doesn-t-trigger-flow/49460 "2022-11-02T20:10:53Z")

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Hi there. Since 2 weeks I have the Netatmo doorbell installed. Of course I connected it to Homey. I created a simple flow that plays a sound over my Sonos speakers. The flow worked perfectly when the doorbell is rang. Ho…

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