# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=206

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 207

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## [Script for collecting and displaying trace/debug info](https://community.homey.app/t/script-for-collecting-and-displaying-trace-debug-info/73243)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 4\
**Last updated:** [December 8, 2022, 9:41am UTC](https://community.homey.app/t/script-for-collecting-and-displaying-trace-debug-info/73243 "2022-12-08T09:41:15Z")

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Hi, The programmer in me likes to display summaries after execution and possibly debug info. How ever, javascript is something I’ve never felt the urge to play with… Could someone please point me in the right direction…

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## [Deactivate Fibaro Motion Sensors](https://community.homey.app/t/deactivate-fibaro-motion-sensors/73208)

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**Author:** [@Psieger](https://community.homey.app/u/Psieger)\
**Replies:** 15\
**Last updated:** [December 7, 2022, 5:21pm UTC](https://community.homey.app/t/deactivate-fibaro-motion-sensors/73208 "2022-12-07T17:21:44Z")

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Hi, New homey bridge user here. Is it possible deactivate Fibaro motion sensors during certain hours of the day? The idea is to save battery and deactivate them when they are not needed. The advanced settings allow fo…

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## [Faulty product went live?](https://community.homey.app/t/faulty-product-went-live/73126)

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**Author:** [@Alex\_II](https://community.homey.app/u/Alex_II)\
**Replies:** 2\
**Last updated:** [December 6, 2022, 12:32pm UTC](https://community.homey.app/t/faulty-product-went-live/73126 "2022-12-06T12:32:54Z")

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So apparently athom thought it was a good idea to go live with homey cloud and starting to charge people monthly for a faulty product. Understand they can’t have it in beta forever but to be paying for something that isn…

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## [Heating & Hot Water Module Help](https://community.homey.app/t/heating-hot-water-module-help/72908)

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**Author:** [@woto](https://community.homey.app/u/woto)\
**Replies:** 2\
**Last updated:** [December 4, 2022, 8:36pm UTC](https://community.homey.app/t/heating-hot-water-module-help/72908 "2022-12-04T20:36:30Z")

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Hey Guys Any help would be much appreciated I have been using the Secure SSR 302 for quite a few years new to turn the Hot Water and Heating on and off unfortunately it’s not working as it should anymore I’ve done the …

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## [Homey Bridge with Tuya?](https://community.homey.app/t/homey-bridge-with-tuya/73059)

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**Author:** [@Floortje\_Meijer](https://community.homey.app/u/Floortje_Meijer)\
**Replies:** 2\
**Last updated:** [December 4, 2022, 4:42pm UTC](https://community.homey.app/t/homey-bridge-with-tuya/73059 "2022-12-04T16:42:49Z")

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Hi all, Yesterday I received my homey bridge! To be honest it was not fully clear for me that there way a difference between apps that can be used. Now I do have a few Nedis smart plugs and when I look this up it seems …

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## [How to set variable to value based on logic](https://community.homey.app/t/how-to-set-variable-to-value-based-on-logic/73039)

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**Author:** [@Nagrom](https://community.homey.app/u/Nagrom)\
**Replies:** 4\
**Last updated:** [December 4, 2022, 10:42am UTC](https://community.homey.app/t/how-to-set-variable-to-value-based-on-logic/73039 "2022-12-04T10:42:33Z")

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I want to create a flow that sets a moisture limit variable based on the price of electricity. It seems the “set” logic card can only set a variable to a fixed number, not to {…calculcation…}. What I want to do is : cr…

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## [Looking for a Temperature meter with display](https://community.homey.app/t/looking-for-a-temperature-meter-with-display/72928)

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**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 6\
**Last updated:** [December 4, 2022, 10:27am UTC](https://community.homey.app/t/looking-for-a-temperature-meter-with-display/72928 "2022-12-04T10:27:32Z")

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Hi, Seems there is not much choice out there, looked in stores for homey compatible devices A temperature meter with a lcd display and hygrometry, not the most expensive ones The tuya zigbee one has huge compatibility…

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## [Z-Wave problems on Homey Bridge](https://community.homey.app/t/z-wave-problems-on-homey-bridge/72777)

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**Author:** [@Gunnar\_Flatoy](https://community.homey.app/u/Gunnar_Flatoy)\
**Replies:** 3\
**Last updated:** [December 3, 2022, 11:42pm UTC](https://community.homey.app/t/z-wave-problems-on-homey-bridge/72777 "2022-12-03T23:42:18Z")

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Hi! On my Homey Bridge I get the message “Z-Wave Update Required” when I try to change the temperature on my Heatit Z-TRM3 thermostats. Everything seemed OK for 2 weeks before this happened. I have also connected severa…

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## [Homey no longer recognises when I leave home](https://community.homey.app/t/homey-no-longer-recognises-when-i-leave-home/31803)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 1\
**Last updated:** [June 29, 2020, 6:34pm UTC](https://community.homey.app/t/homey-no-longer-recognises-when-i-leave-home/31803 "2020-06-29T18:34:45Z")

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For some reason Homey no longer sets my home and away status when I leave and return home. Any ideas?

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## [SHELLY MOTION Not connected](https://community.homey.app/t/shelly-motion-not-connected/72966)

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**Author:** [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\
**Replies:** 1\
**Last updated:** [December 2, 2022, 7:09pm UTC](https://community.homey.app/t/shelly-motion-not-connected/72966 "2022-12-02T19:09:38Z")

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Hello everyone, I have a HOMEY PRO and I can’t connect SHELLY MOTION 1-2. Some times after entering the details of my account (shelly) there is a white window and that’s it, It’s stuck. Sometimes it shows: Error: req…

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## [Homey + Google Home not syncing all (Light) devices](https://community.homey.app/t/homey-google-home-not-syncing-all-light-devices/60214)

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**Author:** [@Pieter\_Tack](https://community.homey.app/u/Pieter_Tack)\
**Replies:** 6\
**Last updated:** [December 2, 2022, 1:34am UTC](https://community.homey.app/t/homey-google-home-not-syncing-all-light-devices/60214 "2022-12-02T01:34:40Z")

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Since recently I’m combining Homey with Google Home (to enable voice command activated flows etc). Quickly I have also started using the voice command to actually switch on and off lights around the house etc. However, …

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## [Danalock v3 advanced setting "TWIST ASSIST" keeps reverting back to ON](https://community.homey.app/t/danalock-v3-advanced-setting-twist-assist-keeps-reverting-back-to-on/62711)

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**Author:** [@Marian\_Satko](https://community.homey.app/u/Marian_Satko)\
**Replies:** 2\
**Last updated:** [December 1, 2022, 9:29pm UTC](https://community.homey.app/t/danalock-v3-advanced-setting-twist-assist-keeps-reverting-back-to-on/62711 "2022-12-01T21:29:22Z")

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Greetings to Everyone! I’m having difficulty with Dnalaock V3 BT/ZigBEE, which I recently installed to replace Danalock V3 BT/zWAVE, which died after five years. I successfully paired DanalockV3 BT/ZigBEE to HOMEY PRO a…

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## [Zone Name as variable?](https://community.homey.app/t/zone-name-as-variable/72779)

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**Author:** [@Homey\_User\_T](https://community.homey.app/u/Homey_User_T)\
**Replies:** 2\
**Last updated:** [November 29, 2022, 6:48pm UTC](https://community.homey.app/t/zone-name-as-variable/72779 "2022-11-29T18:48:37Z")

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Does someone know whether it’s possible to set a zone name as a variable in an advanced flow and reuse it later in the same flow. Easy example: “Zone LivingRoom became active” and “Zone Bedroom became active” both poin…

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## [Homey pro (2019) dead](https://community.homey.app/t/homey-pro-2019-dead/72791)

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**Author:** [@MistychMoon](https://community.homey.app/u/MistychMoon)\
**Replies:** 3\
**Last updated:** [November 29, 2022, 7:04pm UTC](https://community.homey.app/t/homey-pro-2019-dead/72791 "2022-11-29T19:04:35Z")

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good evening, since this afternoon my device has no longer been able to connect to the internet. I’ve tried them all, even resetting and deleting the device and then adding it back…but I can’t…in the procedure it tells m…

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## [Dim all lights in a zone in an advanced flow](https://community.homey.app/t/dim-all-lights-in-a-zone-in-an-advanced-flow/72787)

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**Author:** [@Homey\_User\_T](https://community.homey.app/u/Homey_User_T)\
**Replies:** 1\
**Last updated:** [November 29, 2022, 6:26pm UTC](https://community.homey.app/t/dim-all-lights-in-a-zone-in-an-advanced-flow/72787 "2022-11-29T18:26:24Z")

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How do I dim all lights in a whole zone to a certain level? I only see turn on/off. I have 20+ lights in one zone, does that mean I have to dim them all individually?

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## [Fancontrol](https://community.homey.app/t/fancontrol/72731)

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**Author:** [@Arie\_Markesteijn](https://community.homey.app/u/Arie_Markesteijn)\
**Replies:** 3\
**Last updated:** [November 29, 2022, 4:38pm UTC](https://community.homey.app/t/fancontrol/72731 "2022-11-29T16:38:05Z")

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I want to control the rotationspeed of the pcfans on my heatingradiator. Anybody done this?

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## [Zigbee network failure](https://community.homey.app/t/zigbee-network-failure/52411)

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**Author:** [@Wolter](https://community.homey.app/u/Wolter)\
**Replies:** 10\
**Last updated:** [November 28, 2022, 2:59pm UTC](https://community.homey.app/t/zigbee-network-failure/52411 "2022-11-28T14:59:00Z")

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Hi all, I’ve been using Homey pro (early 2019 model) for 2 years now. Suddenly I have problems with the Zigbee network. This problem occured overnight, while I was working abroad so my wife became angry :slight\_smile: A…

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## [Homey app login](https://community.homey.app/t/homey-app-login/72762)

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**Author:** [@Stefano\_Lanzini](https://community.homey.app/u/Stefano_Lanzini)\
**Replies:** 2\
**Last updated:** [November 28, 2022, 9:53am UTC](https://community.homey.app/t/homey-app-login/72762 "2022-11-28T09:53:34Z")

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When I start the Homey App I cant’t login, the App start the welcome routine for the creation of a new account. How can I login with my account?

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## [How to identify compatible devices, and how well they are supported?](https://community.homey.app/t/how-to-identify-compatible-devices-and-how-well-they-are-supported/72742)

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**Author:** [@Steveonline](https://community.homey.app/u/Steveonline)\
**Replies:** 1\
**Last updated:** [November 27, 2022, 9:39pm UTC](https://community.homey.app/t/how-to-identify-compatible-devices-and-how-well-they-are-supported/72742 "2022-11-27T21:39:17Z")

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Hi, I’m quite new to Homey Pro and I was wondering what is the best way to make sure a device is compatible with Homey before you buy? And not only compatible, but usable with all their functions? Is this checklist corre…

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## [Remove 'global' variables and remove 'tag'](https://community.homey.app/t/remove-global-variables-and-remove-tag/69348)

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**Author:** [@opstad](https://community.homey.app/u/opstad)\
**Replies:** 4\
**Last updated:** [November 19, 2022, 4:29pm UTC](https://community.homey.app/t/remove-global-variables-and-remove-tag/69348 "2022-11-19T16:29:27Z")

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The global.set/get is very useful, but is there a global.delete function? I have some global values I don’t need anymore. The same goes for tag. Can i remove tags that I don’t use anymore?

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## [Zigbee after updating to version 8.1.0](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704)

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**Author:** [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\
**Replies:** 8\
**Last updated:** [November 27, 2022, 8:12pm UTC](https://community.homey.app/t/zigbee-after-updating-to-version-8-1-0/72704 "2022-11-27T20:12:22Z")

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Hello Zigbee devices or Zigbee at all does not work any longer after updating to version 8.1.0 Anyone having that issue, too? Any idea how to fix that? Greets Kai

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## [Problems with the routing of Zigbee Ikea Tradfri devices](https://community.homey.app/t/problems-with-the-routing-of-zigbee-ikea-tradfri-devices/72709)

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**Author:** [@Kafzar](https://community.homey.app/u/Kafzar)\
**Replies:** 5\
**Last updated:** [November 27, 2022, 1:29pm UTC](https://community.homey.app/t/problems-with-the-routing-of-zigbee-ikea-tradfri-devices/72709 "2022-11-27T13:29:28Z")

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Hi all, Like others, I have problems with Zigbee devices after having updated to 8.1.0. Most devices work except for IKEA Tradfri. In my case, the problem is most likely caused due to a change in the routing of the Zig…

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## [iOS app crash at login screen](https://community.homey.app/t/ios-app-crash-at-login-screen/72701)

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**Author:** [@Chris\_Khouri](https://community.homey.app/u/Chris_Khouri)\
**Replies:** 3\
**Last updated:** [November 27, 2022, 6:44am UTC](https://community.homey.app/t/ios-app-crash-at-login-screen/72701 "2022-11-27T06:44:29Z")

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Hi there. I am running iOS beta 16.2 I am not longer able to login to the homey app After I enter the credentials, the app crashes on a white screen. Any workarounds? Any solutions? My homey bridge has now become unu…

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## [After firmware update again somfy app fails](https://community.homey.app/t/after-firmware-update-again-somfy-app-fails/48356)

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**Author:** [@Edgar\_Wognum](https://community.homey.app/u/Edgar_Wognum)\
**Replies:** 2\
**Last updated:** [November 26, 2022, 10:13pm UTC](https://community.homey.app/t/after-firmware-update-again-somfy-app-fails/48356 "2022-11-26T22:13:17Z")

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again after a firmware update the somfy app fails. Again i tried to pull the plug and reset the damn thing. Nothing seems to work. After 5 years I thought this known fail was already adressed. But I thought wrong. Why is…

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## [Homey Pro LED ring don't react](https://community.homey.app/t/homey-pro-led-ring-dont-react/72674)

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**Author:** [@eskehagen](https://community.homey.app/u/eskehagen)\
**Replies:** 4\
**Last updated:** [November 26, 2022, 9:57pm UTC](https://community.homey.app/t/homey-pro-led-ring-dont-react/72674 "2022-11-26T21:57:12Z")

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My Homey Pro (early 2019) are not reacting on changing the LED ring settings. I cannot turn it of and it seems to be stocked in some undefined mode - where the color is half orange and half lightblue. I between the two …

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## [Homey suddenly showed red ring for few seconds,,](https://community.homey.app/t/homey-suddenly-showed-red-ring-for-few-seconds/72694)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 1\
**Last updated:** [November 26, 2022, 9:56pm UTC](https://community.homey.app/t/homey-suddenly-showed-red-ring-for-few-seconds/72694 "2022-11-26T21:56:49Z")

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My Homey is located beside my PC and i noticed this evening that sudden very short (1or2 seconds) Homey showed a red ring. I never seen that before, so i tried to login and see what is happening, but i could not login. …

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## [Automatisch Chromecasten NPO1](https://community.homey.app/t/automatisch-chromecasten-npo1/72561)

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**Author:** [@geoffreyhorst](https://community.homey.app/u/geoffreyhorst)\
**Replies:** 3\
**Last updated:** [November 26, 2022, 4:07pm UTC](https://community.homey.app/t/automatisch-chromecasten-npo1/72561 "2022-11-26T16:07:24Z")

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Hi, I want to automatically cast a videostream to a chromecast with a flow. Does anybody know if this is possible? I use the NPO-app (Free Dutch national tv-app) with iOS each morning. I need to navigate inside the app …

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## [User Management](https://community.homey.app/t/user-management/72669)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 2\
**Last updated:** [November 26, 2022, 10:39am UTC](https://community.homey.app/t/user-management/72669 "2022-11-26T10:39:10Z")

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hello, Is there a solution to manage user rights more finely? example: a user has the right to see or not to see a device or a scene. thanks in advance.

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## [Remotec ZXT-120 Temperatur is showing fixed value](https://community.homey.app/t/remotec-zxt-120-temperatur-is-showing-fixed-value/72590)

<div class="topic-metadata">

**Author:** [@Paul\_Planje](https://community.homey.app/u/Paul_Planje)\
**Replies:** 1\
**Last updated:** [November 25, 2022, 3:31pm UTC](https://community.homey.app/t/remotec-zxt-120-temperatur-is-showing-fixed-value/72590 "2022-11-25T15:31:20Z")

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Remotec ZXT-120 Z-Wave-to-AC IR Extender Is showing continous the same temparatur Temp Sensor What can I do. All other ZXT-120 seems to work OK

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## [No place to enter coupon code during checkout](https://community.homey.app/t/no-place-to-enter-coupon-code-during-checkout/72617)

<div class="topic-metadata">

**Author:** [@rrobert](https://community.homey.app/u/rrobert)\
**Replies:** 2\
**Last updated:** [November 25, 2022, 8:09am UTC](https://community.homey.app/t/no-place-to-enter-coupon-code-during-checkout/72617 "2022-11-25T08:09:53Z")

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Tried to purchase the advanced workflow with the Black Friday promotion but there is no way to enter the coupon code… Where should I enter the coupon code?

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