# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=20

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 21

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## [Can't add multiple airrtc.agl001 (Aqara E1 radiator thermostat)](https://community.homey.app/t/cant-add-multiple-airrtc-agl001-aqara-e1-radiator-thermostat/153055)

<div class="topic-metadata">

**Author:** [@sjeng83](https://community.homey.app/u/sjeng83)\
**Replies:** 4\
**Last updated:** [April 26, 2026, 12:06pm UTC](https://community.homey.app/t/cant-add-multiple-airrtc-agl001-aqara-e1-radiator-thermostat/153055 "2026-04-26T12:06:46Z")

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Hi everyone, I’ve bought a mini pro for the business (got a 2023 pro and SHS at home). The problem that I’ve is that without any issue I could connect the 1st Aqara E1 radiator thermostat to the pro mini. When I want …

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## [Error for detecting activity in a zone](https://community.homey.app/t/error-for-detecting-activity-in-a-zone/154205)

<div class="topic-metadata">

**Author:** [@Esben\_S\_Nielsen](https://community.homey.app/u/Esben_S_Nielsen)\
**Replies:** 4\
**Last updated:** [April 26, 2026, 10:23am UTC](https://community.homey.app/t/error-for-detecting-activity-in-a-zone/154205 "2026-04-26T10:23:54Z")

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I have a advance flow for controlling my garage port, so it close when there i no activity in the zone. The problem is, that I want to use a variable to define the time for inactivity, so I can have different time doing…

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## [Change preferred network in Threads](https://community.homey.app/t/change-preferred-network-in-threads/121726)

<div class="topic-metadata">

**Author:** [@Felix\_oslo](https://community.homey.app/u/Felix_oslo)\
**Replies:** 8\
**Last updated:** [April 26, 2026, 9:53am UTC](https://community.homey.app/t/change-preferred-network-in-threads/121726 "2026-04-26T09:53:22Z")

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My default network is set to NO in the Thread configuration, it might be due to a HA hub I had, how can I change this to Homey as preferred network?

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## [Homey smart plug automation: solar surplus + minimum runtime on rainy days](https://community.homey.app/t/homey-smart-plug-automation-solar-surplus-minimum-runtime-on-rainy-days/154186)

<div class="topic-metadata">

**Author:** [@Freste](https://community.homey.app/u/Freste)\
**Replies:** 2\
**Last updated:** [April 26, 2026, 6:44am UTC](https://community.homey.app/t/homey-smart-plug-automation-solar-surplus-minimum-runtime-on-rainy-days/154186 "2026-04-26T06:44:54Z")

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Hi, I’m considering getting a homey pro for multiple reasons, but i’m wondering if it’s posible for one specific case: I have a smart plug and a p1 meter that’s compatible (homewizard). I would like to use the smart p…

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## [Modbus Digital Inputs](https://community.homey.app/t/modbus-digital-inputs/154200)

<div class="topic-metadata">

**Author:** [@Lawrence\_Fenerty](https://community.homey.app/u/Lawrence_Fenerty)\
**Replies:** 1\
**Last updated:** [April 26, 2026, 5:04am UTC](https://community.homey.app/t/modbus-digital-inputs/154200 "2026-04-26T05:04:49Z")

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I am trying to read the digital input from a M31. I can write to the outputs okay but cannot read the inputs. I have the shots from modbus poll to confirm address is correct and the flow I’m using, Any help would be app…

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## [Semsplus](https://community.homey.app/t/semsplus/154196)

<div class="topic-metadata">

**Author:** [@Guus\_van\_Rijt](https://community.homey.app/u/Guus_van_Rijt)\
**Replies:** 0\
**Last updated:** [April 25, 2026, 4:59pm UTC](https://community.homey.app/t/semsplus/154196 "2026-04-25T16:59:56Z")

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Hallo there, I am searching for the possibility to connect Homey to my cloud account of the Goodwe. Since I have a Semsplus account I am not aible to do so. I can’t find the ID. Can Some oud help me?

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## [Third Reality sensors stopped reporting](https://community.homey.app/t/third-reality-sensors-stopped-reporting/153187)

<div class="topic-metadata">

**Author:** [@Bruno.G](https://community.homey.app/u/Bruno.G)\
**Replies:** 13\
**Last updated:** [April 24, 2026, 11:35pm UTC](https://community.homey.app/t/third-reality-sensors-stopped-reporting/153187 "2026-04-24T23:35:28Z")

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I bought some Third Reality contact sensors and motion sensors. Added them to Homey, no problem and they worked as intended … for about a day. Now they no longer report their status back to Homey. They still show as con…

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## [Plugwise stretch 2 app?](https://community.homey.app/t/plugwise-stretch-2-app/10369)

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**Author:** [@Toine\_Moors](https://community.homey.app/u/Toine_Moors)\
**Replies:** 14\
**Last updated:** [April 24, 2026, 2:51pm UTC](https://community.homey.app/t/plugwise-stretch-2-app/10369 "2026-04-24T14:51:10Z")

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Hi all, Just bought a new homey. Running on v2. All works fine except in the many apps for Plugwise it seems thereis nothing to connect to a stretch 2: pluwise2py: works with py tool plugwise source: connects to sourc…

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## [Group devices triggers](https://community.homey.app/t/group-devices-triggers/154122)

<div class="topic-metadata">

**Author:** [@Chuck](https://community.homey.app/u/Chuck)\
**Replies:** 4\
**Last updated:** [April 23, 2026, 9:30am UTC](https://community.homey.app/t/group-devices-triggers/154122 "2026-04-23T09:30:53Z")

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I have a group of 3 ceiling lights with RGBs in them. I want a trigger when someone turns one on. I made this flow to test receiving the on/off triggers but they never get executed:

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## [Ikea movement sensor not working](https://community.homey.app/t/ikea-movement-sensor-not-working/153489)

<div class="topic-metadata">

**Author:** [@Sandor\_VandenBrink](https://community.homey.app/u/Sandor_VandenBrink)\
**Replies:** 19\
**Last updated:** [April 22, 2026, 4:47am UTC](https://community.homey.app/t/ikea-movement-sensor-not-working/153489 "2026-04-22T04:47:15Z")

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Hello, I have installed the new Homey PRO just last week. So I am kind of a freshmen. But I am running in to some problems. I have the Valthorn senso from Ikea and it does not react as it used to do with Ikea Dirigera…

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## [Timeline](https://community.homey.app/t/timeline/154059)

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**Author:** [@Chuck](https://community.homey.app/u/Chuck)\
**Replies:** 2\
**Last updated:** [April 21, 2026, 1:22pm UTC](https://community.homey.app/t/timeline/154059 "2026-04-21T13:22:41Z")

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I’m using the Simple (Sys) Log app to log info to both the timeline and the log. How can I view the timeline entries? When I click on Timeline in homey I get this: and I can’t see a way to get to the actual timelin…

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## [App will install to old self-hosted-servers instead of Pro mini](https://community.homey.app/t/app-will-install-to-old-self-hosted-servers-instead-of-pro-mini/154023)

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**Author:** [@Peter\_Svensson](https://community.homey.app/u/Peter_Svensson)\
**Replies:** 5\
**Last updated:** [April 21, 2026, 8:20am UTC](https://community.homey.app/t/app-will-install-to-old-self-hosted-servers-instead-of-pro-mini/154023 "2026-04-21T08:20:23Z")

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Hi, I’m new to Homey and I have a problem. I trying to install the Sungrow app. When I come to the last page I only have old self-hosted-servers to chose from. Not my Pro mini. I don’t know why. I don’t find any shs’s s…

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## [Homey Pro - How to get IR for Bulmfeldt Infrared heater?](https://community.homey.app/t/homey-pro-how-to-get-ir-for-bulmfeldt-infrared-heater/153973)

<div class="topic-metadata">

**Author:** [@h2009](https://community.homey.app/u/h2009)\
**Replies:** 5\
**Last updated:** [April 20, 2026, 3:48pm UTC](https://community.homey.app/t/homey-pro-how-to-get-ir-for-bulmfeldt-infrared-heater/153973 "2026-04-20T15:48:21Z")

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Hi there, I’d like some help setting up a remote on Homey Pro. However, I can’t find a similar application or a recorded remote. Can anyone suggest how to get my Bloomfield infrared heater working and controlled by Home…

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## [Moods with effects?](https://community.homey.app/t/moods-with-effects/153998)

<div class="topic-metadata">

**Author:** [@Dennis\_Brouwer](https://community.homey.app/u/Dennis_Brouwer)\
**Replies:** 1\
**Last updated:** [April 20, 2026, 12:27pm UTC](https://community.homey.app/t/moods-with-effects/153998 "2026-04-20T12:27:09Z")

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Hi, My living room has a mix of Philips Hue and Govee smart lights, when creating a mood, i can set the colors and brightness of the lights, but i’m unable to set an effect on the lights. Is there any option to include…

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## [Guest account](https://community.homey.app/t/guest-account/147073)

<div class="topic-metadata">

**Author:** [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\
**Replies:** 2\
**Last updated:** [April 20, 2026, 11:32am UTC](https://community.homey.app/t/guest-account/147073 "2026-04-20T11:32:39Z")

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I want to turn of a few flows whenever a guest account is enabled/disabled. For instance, When I push the ‘sleep’ button, our house goes into nightmodus, turning the heating down, and turning off all the lights. But wh…

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## [Would this help me? Refund HP2026 and buy another 2023 HP again?](https://community.homey.app/t/would-this-help-me-refund-hp2026-and-buy-another-2023-hp-again/149877)

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**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\
**Replies:** 5\
**Last updated:** [April 20, 2026, 5:08am UTC](https://community.homey.app/t/would-this-help-me-refund-hp2026-and-buy-another-2023-hp-again/149877 "2026-04-20T05:08:58Z")

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Hi everyone. I am having untold issues with my new HP2026 but didn’t really have any with my 2023. Most of the issues are documented by other 2026 users and I wondered, to save my mental health, if I bought another 2023…

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## [A-OK zigbee blinds - how to control link?](https://community.homey.app/t/a-ok-zigbee-blinds-how-to-control-link/153976)

<div class="topic-metadata">

**Author:** [@h2009](https://community.homey.app/u/h2009)\
**Replies:** 10\
**Last updated:** [April 19, 2026, 11:07pm UTC](https://community.homey.app/t/a-ok-zigbee-blinds-how-to-control-link/153976 "2026-04-19T23:07:17Z")

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Hi, so for my next question I’m trying to link A-OK Blind motors (AM45b-20/17-e-XP). At the moment they have their own ZigBee 2 wireless bridge which works via Tuya. However, I would like to remove this Tuya link if po…

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## [Is there any way to use Aqara FP2 additional features within Homey?](https://community.homey.app/t/is-there-any-way-to-use-aqara-fp2-additional-features-within-homey/130566)

<div class="topic-metadata">

**Author:** [@djvagnetti](https://community.homey.app/u/djvagnetti)\
**Replies:** 13\
**Last updated:** [April 19, 2026, 7:22pm UTC](https://community.homey.app/t/is-there-any-way-to-use-aqara-fp2-additional-features-within-homey/130566 "2026-04-19T19:22:23Z")

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Hello guys! I have 4 Aqara FP2 presence sensors and as mere presence sensors they work flawlessly with the Homekit controller. I am actually very happy with that and they control all my current presence activities. What…

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## [Safari: Flow card dropdown menus invisible when accessing Homey via my.homey.app](https://community.homey.app/t/safari-flow-card-dropdown-menus-invisible-when-accessing-homey-via-my-homey-app/152587)

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**Author:** [@John\_Kevin](https://community.homey.app/u/John_Kevin)\
**Replies:** 8\
**Last updated:** [April 19, 2026, 5:18pm UTC](https://community.homey.app/t/safari-flow-card-dropdown-menus-invisible-when-accessing-homey-via-my-homey-app/152587 "2026-04-19T17:18:46Z")

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Anyone else experiencing problems getting the flow-card drop-down menus to appear in Safari? Product: Homey Pro Browser: Safari Platform: macOS Access method: https://my.homey.app Summary Dropdown menus in the Flow…

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## [Homey Keeps restarting](https://community.homey.app/t/homey-keeps-restarting/140344)

<div class="topic-metadata">

**Author:** [@Alberto\_Paludetti1](https://community.homey.app/u/Alberto_Paludetti1)\
**Replies:** 36\
**Last updated:** [April 19, 2026, 2:02am UTC](https://community.homey.app/t/homey-keeps-restarting/140344 "2026-04-19T02:02:49Z")

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Hi, today my homey pro keeps restarting, it boots (white ring), stays active for a minute or two (spectrum led) but I can’t connect. Then the ring turns red and again white… If I reset to factory default it works but if …

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## [Sunrise/Sunset/Daylight Simulator](https://community.homey.app/t/sunrise-sunset-daylight-simulator/153958)

<div class="topic-metadata">

**Author:** [@chaosrain](https://community.homey.app/u/chaosrain)\
**Replies:** 1\
**Last updated:** [April 18, 2026, 9:58pm UTC](https://community.homey.app/t/sunrise-sunset-daylight-simulator/153958 "2026-04-18T21:58:52Z")

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I’m hoping to build a flow or series of flows that manages light from my Govee COB Lightstrip throughout the day. Here’s what I’m hoping to do: I will be controlling these flows with an App Presence “And” so they don’t …

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## [Http get/post…-card timeouts](https://community.homey.app/t/http-get-post-card-timeouts/153946)

<div class="topic-metadata">

**Author:** [@Jan-Erik\_Hallkvist](https://community.homey.app/u/Jan-Erik_Hallkvist)\
**Replies:** 0\
**Last updated:** [April 18, 2026, 5:11pm UTC](https://community.homey.app/t/http-get-post-card-timeouts/153946 "2026-04-18T17:11:54Z")

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Question about using the ‘Logic’ http get/post… card. When calling an address within the Homey subnet scope and the called device is offline, the get card times out ok in a few seconds. Likewise if the call is a bad/off…

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## [Zigbee stop working since last update](https://community.homey.app/t/zigbee-stop-working-since-last-update/152052)

<div class="topic-metadata">

**Author:** [@GD91](https://community.homey.app/u/GD91)\
**Replies:** 35\
**Last updated:** [April 18, 2026, 6:53am UTC](https://community.homey.app/t/zigbee-stop-working-since-last-update/152052 "2026-04-18T06:53:10Z")

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My homey pro received an update (12.13.0-rc.3) two days ago and since my zigbee is starting … How to fix this issue ?? Regards

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## [Homey Pro 2026 vs. homey Pro 2023](https://community.homey.app/t/homey-pro-2026-vs-homey-pro-2023/153920)

<div class="topic-metadata">

**Author:** [@Patrick\_Manion](https://community.homey.app/u/Patrick_Manion)\
**Replies:** 2\
**Last updated:** [April 18, 2026, 5:45am UTC](https://community.homey.app/t/homey-pro-2026-vs-homey-pro-2023/153920 "2026-04-18T05:45:01Z")

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I currently have the homey Pro 2023, I was wondering if the new 2026 model was worth upgradng to. Has there been an appartent improvement in speed or reliablity from the newer model?

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## [Zigbee stuck in start up](https://community.homey.app/t/zigbee-stuck-in-start-up/152012)

<div class="topic-metadata">

**Author:** [@Fiek](https://community.homey.app/u/Fiek)\
**Replies:** 49\
**Last updated:** [April 17, 2026, 1:29pm UTC](https://community.homey.app/t/zigbee-stuck-in-start-up/152012 "2026-04-17T13:29:38Z")

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Fellow Homey owners, Yesterday Night a beta firmware was installed on Homey. When I woke up this morning all my lights en switches were not working. I checked the developer page and it Said zigbee was starting up. Ik t…

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## [Change threshold in advanced flow via homey dasboard](https://community.homey.app/t/change-threshold-in-advanced-flow-via-homey-dasboard/153860)

<div class="topic-metadata">

**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 3\
**Last updated:** [April 16, 2026, 5:19pm UTC](https://community.homey.app/t/change-threshold-in-advanced-flow-via-homey-dasboard/153860 "2026-04-16T17:19:22Z")

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Hello, I have solar panels, and I use them to control my thermostat and air conditioner via an advanced flow. The air conditioner can both cool and heat. For example, if the solar panels generate more than 300 watts a…

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## [Aqara Thermostat w200 (matter) not displaying in widget](https://community.homey.app/t/aqara-thermostat-w200-matter-not-displaying-in-widget/151128)

<div class="topic-metadata">

**Author:** [@Ryan\_guinn1](https://community.homey.app/u/Ryan_guinn1)\
**Replies:** 8\
**Last updated:** [April 16, 2026, 4:06pm UTC](https://community.homey.app/t/aqara-thermostat-w200-matter-not-displaying-in-widget/151128 "2026-04-16T16:06:28Z")

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Hello all I added the w200 via matter but it does not show up under the widget for thermostat I verify it listed as a device type any ideas Photos added

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## [Alexa app new issue](https://community.homey.app/t/alexa-app-new-issue/153834)

<div class="topic-metadata">

**Author:** [@Miguel\_Castro](https://community.homey.app/u/Miguel_Castro)\
**Replies:** 2\
**Last updated:** [April 16, 2026, 11:00am UTC](https://community.homey.app/t/alexa-app-new-issue/153834 "2026-04-16T11:00:35Z")

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Hey folks, out of the blue today, all the Then cards stopped working and started returning a 401 auth error. I restarted the alexa app to no avail so I unlinked it. Then when I relink, it won’t let me authorize using my …

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## [Homey when away from Home](https://community.homey.app/t/homey-when-away-from-home/153624)

<div class="topic-metadata">

**Author:** [@Dave\_Klein](https://community.homey.app/u/Dave_Klein)\
**Replies:** 2\
**Last updated:** [April 16, 2026, 12:04am UTC](https://community.homey.app/t/homey-when-away-from-home/153624 "2026-04-16T00:04:37Z")

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When away from my LAN I would like to reach Homey running on my MacMini from the IOS application. Am I missing a step on the MacMini? Nothing loads until I’m home and on my WIFI. Do you need to open ports or when using t…

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## [ESP32-Faikout on Homey Pro](https://community.homey.app/t/esp32-faikout-on-homey-pro/153806)

<div class="topic-metadata">

**Author:** [@Thomas\_IJsseldijk](https://community.homey.app/u/Thomas_IJsseldijk)\
**Replies:** 1\
**Last updated:** [April 15, 2026, 11:48pm UTC](https://community.homey.app/t/esp32-faikout-on-homey-pro/153806 "2026-04-15T23:48:43Z")

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Hi, To increase self consumption of solar energy we want to be able to turn on and off our AC units when we have access solar energy. since our old ish AC units (2008 and 2010) dont have wifi i ordered 2 ESP32-faikout b…

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