# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=192

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 193

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## [Is every (grabbed) image uploaded to google?](https://community.homey.app/t/is-every-grabbed-image-uploaded-to-google/79526)

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**Author:** [@JvdMeulen](https://community.homey.app/u/JvdMeulen)\
**Replies:** 8\
**Last updated:** [April 21, 2023, 6:37am UTC](https://community.homey.app/t/is-every-grabbed-image-uploaded-to-google/79526 "2023-04-21T06:37:30Z")

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\*\* this is all a misunderstanding … \*\* I have a bit of a privacy issue if my findings are correct. i used app Image Grabber App voor Homey | Homey to test something. Only to discover that it looks like that all images…

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## [Philips hue lightstrip error](https://community.homey.app/t/philips-hue-lightstrip-error/79525)

<div class="topic-metadata">

**Author:** [@Rik\_Elsenaar](https://community.homey.app/u/Rik_Elsenaar)\
**Replies:** 2\
**Last updated:** [April 20, 2023, 2:01pm UTC](https://community.homey.app/t/philips-hue-lightstrip-error/79525 "2023-04-20T14:01:43Z")

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Hey everyone I’m installing my old Philips hue lightstrip but it keeps giving this error (see picture) and I can’t get it to work with homey or gh for that matter… it does work in the hue app. Do you guys know what’s wr…

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## [Multiple Hue Bridges / Creating Groups](https://community.homey.app/t/multiple-hue-bridges-creating-groups/79507)

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**Author:** [@Alexander\_Viol](https://community.homey.app/u/Alexander_Viol)\
**Replies:** 3\
**Last updated:** [April 20, 2023, 8:21am UTC](https://community.homey.app/t/multiple-hue-bridges-creating-groups/79507 "2023-04-20T08:21:16Z")

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We’re new to the game, even more so, on the verge of ordering homey pro 2023. One important information we could not found is wether when we connect two Hue Bridges (or even more in the future) will be able to group ligh…

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## [Firework lights](https://community.homey.app/t/firework-lights/79511)

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**Author:** [@Dr.Broccoli](https://community.homey.app/u/Dr.Broccoli)\
**Replies:** 0\
**Last updated:** [April 20, 2023, 7:05am UTC](https://community.homey.app/t/firework-lights/79511 "2023-04-20T07:05:06Z")

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I have previously used OnSwitch to make lights flash or behave like ersatz fireworks at special occasions. New years, halloween, my kids birthdays and so on. Still, I would love to automate some of this; e.g. have ligh…

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## [Zigbee down pro 2023](https://community.homey.app/t/zigbee-down-pro-2023/79472)

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**Author:** [@Henryd](https://community.homey.app/u/Henryd)\
**Replies:** 16\
**Last updated:** [April 19, 2023, 8:06pm UTC](https://community.homey.app/t/zigbee-down-pro-2023/79472 "2023-04-19T20:06:12Z")

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After the last update, from rc73 to rc78 my zigbee network doesn’t work. I tried normal rebooting, multiple ptp’s. Nothing worked, even tried a full reset and using my backup. As a last resort I brought a new USB adapter…

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## [Dead Homey 2019 Pro - damaged by over-voltage](https://community.homey.app/t/dead-homey-2019-pro-damaged-by-over-voltage/79452)

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**Author:** [@Sharkys](https://community.homey.app/u/Sharkys)\
**Replies:** 2\
**Last updated:** [April 18, 2023, 6:52pm UTC](https://community.homey.app/t/dead-homey-2019-pro-damaged-by-over-voltage/79452 "2023-04-18T18:52:13Z")

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From family member, I got Homey 2019 Pro, which has been damaged by over-voltage (9V but maybe 20V) due to the used Power-supply with PD functionality, connected over cheap measuring device, that caused over-voltage. Vi…

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## [Homeyscript - const or var?](https://community.homey.app/t/homeyscript-const-or-var/79412)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 8\
**Last updated:** [April 18, 2023, 5:40pm UTC](https://community.homey.app/t/homeyscript-const-or-var/79412 "2023-04-18T17:40:55Z")

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Is there any real difference between using const and var (except for the obvious - one being constant and the other being variable) in homeyscript?

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## [Also car loading when having home battery](https://community.homey.app/t/also-car-loading-when-having-home-battery/78499)

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**Author:** [@Peter\_Suemons](https://community.homey.app/u/Peter_Suemons)\
**Replies:** 2\
**Last updated:** [April 18, 2023, 4:31pm UTC](https://community.homey.app/t/also-car-loading-when-having-home-battery/78499 "2023-04-18T16:31:58Z")

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Loading your car (hybrid) on the best time and also loading your Sessy batteries.

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## [Integrate existing garage door opener](https://community.homey.app/t/integrate-existing-garage-door-opener/16447)

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**Author:** [@Jonnyo](https://community.homey.app/u/Jonnyo)\
**Replies:** 2\
**Last updated:** [August 4, 2019, 7:48pm UTC](https://community.homey.app/t/integrate-existing-garage-door-opener/16447 "2019-08-04T19:48:41Z")

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Hello Guys, is it possible to integrate an existing garage door opener. I have an existing garage door opener and i would integrate it to homey just by educate homey the frequenz. Is this possible?

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## [Test homeyscript with argument](https://community.homey.app/t/test-homeyscript-with-argument/79407)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 3\
**Last updated:** [April 17, 2023, 5:59pm UTC](https://community.homey.app/t/test-homeyscript-with-argument/79407 "2023-04-17T17:59:11Z")

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Hi. I’m playing a little with homeyscript and want to test passing arguments. Is there a way for me to test it in the editor with arguments, or will I need to start it from a flow? If so, how can I see the console outpu…

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## [Save values and send a list](https://community.homey.app/t/save-values-and-send-a-list/79248)

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**Author:** [@riiskongen](https://community.homey.app/u/riiskongen)\
**Replies:** 7\
**Last updated:** [April 17, 2023, 12:15pm UTC](https://community.homey.app/t/save-values-and-send-a-list/79248 "2023-04-17T12:15:27Z")

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Im trying to find a way to store temperature values from an Aqara sensor i.e. every hour and then at the end of the day forward this as a message on the CallMeBot. It is probably simple for those of you that knows progr…

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## [Invited guests using the 6.x version](https://community.homey.app/t/invited-guests-using-the-6-x-version/79378)

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**Author:** [@Hans111](https://community.homey.app/u/Hans111)\
**Replies:** 1\
**Last updated:** [April 17, 2023, 12:07am UTC](https://community.homey.app/t/invited-guests-using-the-6-x-version/79378 "2023-04-17T00:07:31Z")

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My Homey Pro 2023 is working great using the 7.x app (TestFlight). Invited guests and family are using the standard 6.x version because they are not invited to the test flight-version (7.x). Detection of location is not …

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## [Motion Alarm History / Insights](https://community.homey.app/t/motion-alarm-history-insights/48336)

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**Author:** [@rEnDfOLi](https://community.homey.app/u/rEnDfOLi)\
**Replies:** 3\
**Last updated:** [April 16, 2023, 9:54pm UTC](https://community.homey.app/t/motion-alarm-history-insights/48336 "2023-04-16T21:54:24Z")

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In the Official Doc’s App Reference (link) it says that the alarm\_motion capability both “supports” insights and is gettable. Meanwhile, there is no “motion alarm” option available in the Insights UI. Looking into fetc…

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## [Ask homey if a light is on?](https://community.homey.app/t/ask-homey-if-a-light-is-on/79344)

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**Author:** [@Ulf\_Modig](https://community.homey.app/u/Ulf_Modig)\
**Replies:** 7\
**Last updated:** [April 16, 2023, 9:24pm UTC](https://community.homey.app/t/ask-homey-if-a-light-is-on/79344 "2023-04-16T21:24:22Z")

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From my PC I want to ask Homey if a certain light is on or off. Does anybody have an idea on how to that in a smart way?

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## [Problem with Telegram token](https://community.homey.app/t/problem-with-telegram-token/79247)

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**Author:** [@Matsaki](https://community.homey.app/u/Matsaki)\
**Replies:** 9\
**Last updated:** [April 16, 2023, 7:35pm UTC](https://community.homey.app/t/problem-with-telegram-token/79247 "2023-04-16T19:35:58Z")

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Hi, I am using Telegram for notifications on my phone. I had it set up with Telegram boot as instructed. Now I don’t get any notifications and when I look in the Telegram app settings I am asked for a token that I can’t…

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## [Neo Coolcam door contact not recognized by the app](https://community.homey.app/t/neo-coolcam-door-contact-not-recognized-by-the-app/79322)

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**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\
**Replies:** 1\
**Last updated:** [April 15, 2023, 2:02pm UTC](https://community.homey.app/t/neo-coolcam-door-contact-not-recognized-by-the-app/79322 "2023-04-15T14:02:18Z")

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I have a door contact sensor that is not recognized by the neo coolcam app, any way to contact the app the developer for this?

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## [Test topic for test with mods](https://community.homey.app/t/test-topic-for-test-with-mods/79353)

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**Author:** [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk)\
**Replies:** 3\
**Last updated:** [April 16, 2023, 7:05am UTC](https://community.homey.app/t/test-topic-for-test-with-mods/79353 "2023-04-16T07:05:15Z")

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This is a test, please leave it be. Aangepast

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## [Trying to use temperature has not changed for X hours](https://community.homey.app/t/trying-to-use-temperature-has-not-changed-for-x-hours/78973)

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**Author:** [@Munnikie](https://community.homey.app/u/Munnikie)\
**Replies:** 7\
**Last updated:** [April 15, 2023, 6:07pm UTC](https://community.homey.app/t/trying-to-use-temperature-has-not-changed-for-x-hours/78973 "2023-04-15T18:07:33Z")

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I am trying to use temperature has not changed for X hours with Fibaro Smoke Detector and Motion Sensors. This is a backup/better way to determine if the battery is empty. Kind regards!

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## [Error connecting Home Assistants to Homey](https://community.homey.app/t/error-connecting-home-assistants-to-homey/79251)

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**Author:** [@Fredrik\_L](https://community.homey.app/u/Fredrik_L)\
**Replies:** 3\
**Last updated:** [April 14, 2023, 4:35pm UTC](https://community.homey.app/t/error-connecting-home-assistants-to-homey/79251 "2023-04-14T16:35:15Z")

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Hi, im a new homey user (bridge now wating in the new pro) and I plan to migrate from home assistant but this will take some time. My plan with the bridge was to replace my telldus net for 433mhz plugs and and move my ik…

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## [Flows do stop working](https://community.homey.app/t/flows-do-stop-working/78982)

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**Author:** [@Koos\_Oosting](https://community.homey.app/u/Koos_Oosting)\
**Replies:** 5\
**Last updated:** [April 14, 2023, 4:09pm UTC](https://community.homey.app/t/flows-do-stop-working/78982 "2023-04-14T16:09:31Z")

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Hi all. Since about 2 weeks I have problems with ‘Tuya cloud’-app. Almost every day the Flow of (for example) ‘PIR-sensor is switching a light’ suddenly stops working. Manually switching the lights stay working. Sometime…

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## [Does Homey Pro (2019) have overheat protection?](https://community.homey.app/t/does-homey-pro-2019-have-overheat-protection/79237)

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**Author:** [@timvdhoorn](https://community.homey.app/u/timvdhoorn)\
**Replies:** 10\
**Last updated:** [April 14, 2023, 4:06pm UTC](https://community.homey.app/t/does-homey-pro-2019-have-overheat-protection/79237 "2023-04-14T16:06:47Z")

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Maybe a weird question; but does anyone know if the Homey Pro (2019) have overheat protection? I printed a case for it and I’m worried if it could overheat and break the Homey. Picture if anyone is curious: Credits …

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## [Dimmable transformer Tradfri](https://community.homey.app/t/dimmable-transformer-tradfri/38665)

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**Author:** [@DiEe](https://community.homey.app/u/DiEe)\
**Replies:** 8\
**Last updated:** [April 14, 2023, 8:05am UTC](https://community.homey.app/t/dimmable-transformer-tradfri/38665 "2023-04-14T08:05:40Z")

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I want to link a Tradfri dimmable transformator to Homey. The device is in the list in my Homey app but it does not connect. The transformer works together with this remote. The remote I can connect to Homey. I …

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## [Error: unknown\_error\_getting\_file](https://community.homey.app/t/error-unknown-error-getting-file/53662)

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**Author:** [@albertvanderiet](https://community.homey.app/u/albertvanderiet)\
**Replies:** 8\
**Last updated:** [April 14, 2023, 5:40am UTC](https://community.homey.app/t/error-unknown-error-getting-file/53662 "2023-04-14T05:40:17Z")

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I’m having problems installing new devices on my Homey Hub (edit: my Homey Bridge), like Samsung TV or Klikaanklikuit. I get this error: “Error: unknown\_error\_getting\_file“. I already restarted the Bridge and re-install…

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## [Shelly werkt niet meer na de update van 11 april](https://community.homey.app/t/shelly-werkt-niet-meer-na-de-update-van-11-april/79195)

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**Author:** [@richard\_Verstraten](https://community.homey.app/u/richard_Verstraten)\
**Replies:** 4\
**Last updated:** [April 13, 2023, 8:52pm UTC](https://community.homey.app/t/shelly-werkt-niet-meer-na-de-update-van-11-april/79195 "2023-04-13T20:52:23Z")

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11 april is de Shelly app geüpdatet naar versie 3.18.6 en nu werkt niets meer. In de Shelly app werkt alles gewoon maar in Homey niet. Wie kan mij helpen om dit probleem op te lossern. Ik heb de app al opnieuw opgestart …

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## [Will smart home work with homey cloud after homey pro disconnected?](https://community.homey.app/t/will-smart-home-work-with-homey-cloud-after-homey-pro-disconnected/79210)

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**Author:** [@kwladyka](https://community.homey.app/u/kwladyka)\
**Replies:** 3\
**Last updated:** [April 13, 2023, 10:18am UTC](https://community.homey.app/t/will-smart-home-work-with-homey-cloud-after-homey-pro-disconnected/79210 "2023-04-13T10:18:00Z")

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Everyday flow: smart home devices (sensors etc.) ↔ homey pro ↔ sync with cloud But let’s say homey pro crash and I have to give it on warranty and wait 1 month, because of luck devices etc. Whatever reason homey pro is…

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## [Homey bridge lost connection with Aqara switch T1 (no neutral)](https://community.homey.app/t/homey-bridge-lost-connection-with-aqara-switch-t1-no-neutral/78531)

<div class="topic-metadata">

**Author:** [@Adrie\_van\_Uden](https://community.homey.app/u/Adrie_van_Uden)\
**Replies:** 9\
**Last updated:** [April 13, 2023, 4:39pm UTC](https://community.homey.app/t/homey-bridge-lost-connection-with-aqara-switch-t1-no-neutral/78531 "2023-04-13T16:39:22Z")

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I’ve connected the Aqara switch module T1 (no neutral) to the Homey Bridge. It’s working fine for a week. Suddenly the connection get lost. The led on the switch is blinking red. The switch is not responding on the flo…

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## [\[Homey Pro 2023\] Impressions, Tips and Tricks](https://community.homey.app/t/homey-pro-2023-impressions-tips-and-tricks/77503)

<div class="topic-metadata">

**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 1\
**Last updated:** [April 12, 2023, 5:05pm UTC](https://community.homey.app/t/homey-pro-2023-impressions-tips-and-tricks/77503 "2023-04-12T17:05:30Z")

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Central topic for the new HP23 Tips & Tricks.

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## [Home and away](https://community.homey.app/t/home-and-away/56853)

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**Author:** [@Richard\_Benard](https://community.homey.app/u/Richard_Benard)\
**Replies:** 26\
**Last updated:** [April 12, 2023, 4:33pm UTC](https://community.homey.app/t/home-and-away/56853 "2023-04-12T16:33:38Z")

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I don’t know if it’s just me, but home or away doesn’t work in the bridge. Two Apple phones and both given permission to determine location. But when I leave, it won’t be passed on to Homey Bridge. I can’t download the P…

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## [Zigbee stopped working (Pro 8.1.0)](https://community.homey.app/t/zigbee-stopped-working-pro-8-1-0/73122)

<div class="topic-metadata">

**Author:** [@neiseiska](https://community.homey.app/u/neiseiska)\
**Replies:** 18\
**Last updated:** [April 12, 2023, 4:20pm UTC](https://community.homey.app/t/zigbee-stopped-working-pro-8-1-0/73122 "2023-04-12T16:20:14Z")

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Homey Pro (Early 2019) 8.1.0. All my zigbee devices stopped working today first time ever. I’ve switched power outlet off for 10 minutes and no help of that. 433 MHz devices are still working properly. I don’t want to lo…

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## [Homeyscript on HP23: No error when controlling On/Off on an unplugged Smart Plug?](https://community.homey.app/t/homeyscript-on-hp23-no-error-when-controlling-on-off-on-an-unplugged-smart-plug/79184)

<div class="topic-metadata">

**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 0\
**Last updated:** [April 12, 2023, 1:57pm UTC](https://community.homey.app/t/homeyscript-on-hp23-no-error-when-controlling-on-off-on-an-unplugged-smart-plug/79184 "2023-04-12T13:57:50Z")

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While testing a Homeyscript that turns repeats on/off a device to test if it is still online after a possible hard power cut, I noticed that the following command generates an error as expected for my Zigbee Lights, but …

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