# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=187

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 188

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## [KNX disconnects at every Homey upgrade](https://community.homey.app/t/knx-disconnects-at-every-homey-upgrade/66080)

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**Author:** [@voltball](https://community.homey.app/u/voltball)\
**Replies:** 1\
**Last updated:** [June 12, 2023, 7:42pm UTC](https://community.homey.app/t/knx-disconnects-at-every-homey-upgrade/66080 "2023-06-12T19:42:33Z")

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Hi, Relevant devices: Homey Pro ABB IPS/S3.1.1 IP Interface. KNX house. I primarily got the Homey (Pro) because I wanted an voice command interface between the KNX smart home. And it works. Connecting the Homey to …

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## [Production Issue](https://community.homey.app/t/production-issue/82200)

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**Author:** [@Mujeeb\_Ur\_Rehman](https://community.homey.app/u/Mujeeb_Ur_Rehman)\
**Replies:** 2\
**Last updated:** [June 12, 2023, 4:16pm UTC](https://community.homey.app/t/production-issue/82200 "2023-06-12T16:16:20Z")

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I have installed 6kw on grid system (longi 545\*11 = 6kw) but it’s production is very low, Although having good irradiance of sun & panels are good washed but didn’t get it’s max output. I have checked each panel one by o…

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## [Apps Web & Local), Advanced Flows and Alexa voice commands](https://community.homey.app/t/apps-web-local-advanced-flows-and-alexa-voice-commands/81850)

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**Author:** [@Carlo\_Filippo\_Follis](https://community.homey.app/u/Carlo_Filippo_Follis)\
**Replies:** 11\
**Last updated:** [June 12, 2023, 3:05pm UTC](https://community.homey.app/t/apps-web-local-advanced-flows-and-alexa-voice-commands/81850 "2023-06-12T15:05:35Z")

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Hello everyone! I’m on my first Homey, so please forgive some questions that may seem obvious. I make a premise: I am disabled and I use the Mac mini M2 with much less effort than the iPhone or iPad. – APPS & ADVANCED…

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## [I ask for your help to perfect this basic Flow](https://community.homey.app/t/i-ask-for-your-help-to-perfect-this-basic-flow/82199)

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**Author:** [@Carlo\_Filippo\_Follis](https://community.homey.app/u/Carlo_Filippo_Follis)\
**Replies:** 3\
**Last updated:** [June 12, 2023, 3:01pm UTC](https://community.homey.app/t/i-ask-for-your-help-to-perfect-this-basic-flow/82199 "2023-06-12T15:01:58Z")

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Hello everyone! I’m a newbie, so forgive me for the basic questions… :wink::+1: This is the basic Flow that I will use for a lot of “basic” situations: In the second step «E…» (And…) however I would like to avoid u…

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## [Leviton Vizia Plus switches - mixed results](https://community.homey.app/t/leviton-vizia-plus-switches-mixed-results/81944)

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**Author:** [@nas4a](https://community.homey.app/u/nas4a)\
**Replies:** 10\
**Last updated:** [June 10, 2023, 12:24pm UTC](https://community.homey.app/t/leviton-vizia-plus-switches-mixed-results/81944 "2023-06-10T12:24:52Z")

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Hi all - I just decommissioned an old smart home hub from another manufacturer and I’m in the process of getting my Homey Pro up and running. The backbone of my system are Leviton Vizia Plus Z-wave switches and dimmers …

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## [Z-wave battery update problem with Homey Pro 2023?](https://community.homey.app/t/z-wave-battery-update-problem-with-homey-pro-2023/82022)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 8\
**Last updated:** [June 10, 2023, 7:47am UTC](https://community.homey.app/t/z-wave-battery-update-problem-with-homey-pro-2023/82022 "2023-06-10T07:47:45Z")

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I knew there was a problem with updated battery status in zigbee devices, but two of my battery powered z-wave devices report 1% battery with fresh batteries. I just checked them with a voltmeter, and they’re fresh and s…

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## [Extend range with Homey Bridge](https://community.homey.app/t/extend-range-with-homey-bridge/80066)

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**Author:** [@Marco\_Schelbergen](https://community.homey.app/u/Marco_Schelbergen)\
**Replies:** 13\
**Last updated:** [June 10, 2023, 3:03am UTC](https://community.homey.app/t/extend-range-with-homey-bridge/80066 "2023-06-10T03:03:00Z")

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Hello, I have a Homey Pro 2023. But I have no reception in the garden shed. I do have WiFi in the shed. Is it possible to add a Homey Bridge in the shed to extend the range?

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## [Moving from Bridge to Pro](https://community.homey.app/t/moving-from-bridge-to-pro/82025)

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**Author:** [@Kate\_Bevan](https://community.homey.app/u/Kate_Bevan)\
**Replies:** 2\
**Last updated:** [June 9, 2023, 8:01pm UTC](https://community.homey.app/t/moving-from-bridge-to-pro/82025 "2023-06-09T20:01:03Z")

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Had a scour of the forums and I can’t find an answer to this: my Homey Pro has just arrived and I’m wondering about the best way to migrate from the Bridge. Do I have to delete all the devices from the Bridge, or can I j…

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## [Help with flow sea temperature API](https://community.homey.app/t/help-with-flow-sea-temperature-api/81630)

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**Author:** [@Sondre\_Andersen](https://community.homey.app/u/Sondre_Andersen)\
**Replies:** 1\
**Last updated:** [June 3, 2023, 4:12pm UTC](https://community.homey.app/t/help-with-flow-sea-temperature-api/81630 "2023-06-03T16:12:51Z")

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Hi! Want to connect to this API, get temp from this specific sea sensor and display temp in a virtual app in homey… https://as-weu-sandefjordsc-api.azurewebsites.net/api/watertemperaturemeasurements/212090044 Struggli…

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## [DIY Mini Smart Switch model iHSW02 Zigbee 3.0 not recognized](https://community.homey.app/t/diy-mini-smart-switch-model-ihsw02-zigbee-3-0-not-recognized/81943)

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**Author:** [@ErtjeTheFreeze](https://community.homey.app/u/ErtjeTheFreeze)\
**Replies:** 3\
**Last updated:** [June 8, 2023, 9:01pm UTC](https://community.homey.app/t/diy-mini-smart-switch-model-ihsw02-zigbee-3-0-not-recognized/81943 "2023-06-08T21:01:22Z")

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Hi all, Just bought a couple of Mini Smart Switches: https://a.aliexpress.com/\_EyXgY4p DIY Mini Smart Switch model iHSW02 Zigbee 3.0 I have no bridge for these switches. I’m trying to add this device to Homey, but i…

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## [Philips Hue Constantly Disconnecting/Pausing + API Error?](https://community.homey.app/t/philips-hue-constantly-disconnecting-pausing-api-error/80680)

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**Author:** [@dandooze](https://community.homey.app/u/dandooze)\
**Replies:** 25\
**Last updated:** [June 8, 2023, 2:27pm UTC](https://community.homey.app/t/philips-hue-constantly-disconnecting-pausing-api-error/80680 "2023-06-08T14:27:22Z")

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Since the last update of my Ubiquity UDM router (3.0.20.9281) the Philips Hue App (and hence most of my lights) keeps disconnecting ad reconnecting. If I stare at the tiles on the homey app they go from having the regula…

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## [Email sender not working](https://community.homey.app/t/email-sender-not-working/81910)

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**Author:** [@activ](https://community.homey.app/u/activ)\
**Replies:** 2\
**Last updated:** [June 8, 2023, 9:52am UTC](https://community.homey.app/t/email-sender-not-working/81910 "2023-06-08T09:52:48Z")

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Hey Homeys, I am trying to get the email sender to work, so I installed it and configured an account etc. When using the test button I get: But when using it in a flow I get the error: Mail command failed: 530 5.7.…

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## [Xiaomi sensors and switches only works for a few minutes](https://community.homey.app/t/xiaomi-sensors-and-switches-only-works-for-a-few-minutes/81650)

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**Author:** [@Marcel\_Patek](https://community.homey.app/u/Marcel_Patek)\
**Replies:** 2\
**Last updated:** [June 6, 2023, 2:15pm UTC](https://community.homey.app/t/xiaomi-sensors-and-switches-only-works-for-a-few-minutes/81650 "2023-06-06T14:15:09Z")

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Hi, I have added several Xiaomi devices (door/window sensors, motion sensors and wireless mini switches) via the Aqara app and they all work fine at first, but after a few minutes they give up and don’t do anything at a…

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## [Controlling things from an ethernet cable linked place](https://community.homey.app/t/controlling-things-from-an-ethernet-cable-linked-place/81779)

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**Author:** [@gabrielpribeagu](https://community.homey.app/u/gabrielpribeagu)\
**Replies:** 2\
**Last updated:** [June 6, 2023, 1:13pm UTC](https://community.homey.app/t/controlling-things-from-an-ethernet-cable-linked-place/81779 "2023-06-06T13:13:18Z")

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Hello, I’m a new homey user and I have homey 2023. I live on the top level of a building where I have Homey2023 and a Asus Router but I also have a room in the basement for storage that is too far away to have signal f…

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## [\[Info\] USB Power Supplies and cables (for Homey Pro Early 2023)](https://community.homey.app/t/info-usb-power-supplies-and-cables-for-homey-pro-early-2023/78431)

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**Author:** [@Dijker](https://community.homey.app/u/Dijker)\
**Replies:** 36\
**Last updated:** [June 6, 2023, 7:48am UTC](https://community.homey.app/t/info-usb-power-supplies-and-cables-for-homey-pro-early-2023/78431 "2023-06-06T07:48:13Z")

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USB Power Supplies and cables This test is performed due to the email send by Athom after the first shipment of the new Homey’s The first shipment has received a power adapter which unfortunately makes Homey Pro’s CPU …

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## [Fibaro dimmer behaviour](https://community.homey.app/t/fibaro-dimmer-behaviour/81702)

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**Author:** [@activ](https://community.homey.app/u/activ)\
**Replies:** 4\
**Last updated:** [June 5, 2023, 8:22am UTC](https://community.homey.app/t/fibaro-dimmer-behaviour/81702 "2023-06-05T08:22:32Z")

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Hey everyone, Hope this is the right place for my question. I just received my Homey pro and am migrating from a Fibaro HC2. In several places in the house I have fibaro dimmers that are controlled by momentary switche…

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## [Problem adding IKEA Trådfri repeater to Homey](https://community.homey.app/t/problem-adding-ikea-tradfri-repeater-to-homey/81508)

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**Author:** [@shizzle](https://community.homey.app/u/shizzle)\
**Replies:** 4\
**Last updated:** [June 5, 2023, 5:51am UTC](https://community.homey.app/t/problem-adding-ikea-tradfri-repeater-to-homey/81508 "2023-06-05T05:51:11Z")

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Hi, I´m having problems adding IKEA Trådfri repeater to Homey. Tried unplugging the repeater and resetting it by “pinning” it, and moving Homey closer to the repeater, without luck. Any further advice?

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## [Neo coolman plus](https://community.homey.app/t/neo-coolman-plus/14731)

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**Author:** [@HS64](https://community.homey.app/u/HS64)\
**Replies:** 2\
**Last updated:** [June 24, 2019, 10:30am UTC](https://community.homey.app/t/neo-coolman-plus/14731 "2019-06-24T10:30:14Z")

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I have a problem with neo coolman plugs. All plugs work exactly once, then nothing works anymore. Neither manually nor in flows. Remedy: I have to re-integrate them all. Afterwards all plugs work exactly once and so on …

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## [Create a sunset flow](https://community.homey.app/t/create-a-sunset-flow/81649)

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**Author:** [@Soren\_Lindgren](https://community.homey.app/u/Soren_Lindgren)\
**Replies:** 8\
**Last updated:** [June 4, 2023, 12:28pm UTC](https://community.homey.app/t/create-a-sunset-flow/81649 "2023-06-04T12:28:12Z")

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I will have my outdoor lamp to go on at sunset and go off at 23:00 in the evening. How do I create this? Anyone? Thanks for and answers.

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## [Irrigation timer issue](https://community.homey.app/t/irrigation-timer-issue/33382)

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**Author:** [@RobvandeGoor](https://community.homey.app/u/RobvandeGoor)\
**Replies:** 10\
**Last updated:** [June 4, 2023, 5:19am UTC](https://community.homey.app/t/irrigation-timer-issue/33382 "2023-06-04T05:19:00Z")

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To water my garden I use a Rainbird controller with Wifi link. I know that it is possible to control the Rainbird via an API. Unfortunately, there is no Homey app for that and I do not have the knowledge to create one. …

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## [Missing "everybody is asleep" condition](https://community.homey.app/t/missing-everybody-is-asleep-condition/31880)

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**Author:** [@ricardovl](https://community.homey.app/u/ricardovl)\
**Replies:** 12\
**Last updated:** [June 4, 2023, 4:51am UTC](https://community.homey.app/t/missing-everybody-is-asleep-condition/31880 "2023-06-04T04:51:04Z")

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Hello, I’ve a card on the “and” column for “nobody is asleep” But I don’t have a card everybody is asleep And I would like to use it for an alarm. I think I can reacte something myself by setting a variable on the la…

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## [Wiring issue with Fibaro Walli Switch FGWDSEU-221 switches in a two-way configuration](https://community.homey.app/t/wiring-issue-with-fibaro-walli-switch-fgwdseu-221-switches-in-a-two-way-configuration/81617)

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**Author:** [@Terryble66](https://community.homey.app/u/Terryble66)\
**Replies:** 0\
**Last updated:** [June 3, 2023, 11:52am UTC](https://community.homey.app/t/wiring-issue-with-fibaro-walli-switch-fgwdseu-221-switches-in-a-two-way-configuration/81617 "2023-06-03T11:52:21Z")

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Hello everyone, I need help with a wiring problem I’m having with my Fibaro Walli Switch FGWDSEU-221 switches. I’ve installed them in my kitchen and living room to control my terrace lighting in a two-way (“va et vient”…

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## [Access Homey via 4G](https://community.homey.app/t/access-homey-via-4g/81571)

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**Author:** [@Helge\_Kooistra](https://community.homey.app/u/Helge_Kooistra)\
**Replies:** 5\
**Last updated:** [June 3, 2023, 8:27am UTC](https://community.homey.app/t/access-homey-via-4g/81571 "2023-06-03T08:27:47Z")

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I recently discovered that the homey app works fine when in the house. Bun when I’m walking outside my WiFi coverage the app says it has no connection to the Homey system? I thought it is a cloud based system so I shoul…

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## [LED ring Homey Pro Flow 2023 not working](https://community.homey.app/t/led-ring-homey-pro-flow-2023-not-working/80907)

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**Author:** [@nielsoet](https://community.homey.app/u/nielsoet)\
**Replies:** 15\
**Last updated:** [June 2, 2023, 2:25pm UTC](https://community.homey.app/t/led-ring-homey-pro-flow-2023-not-working/80907 "2023-06-02T14:25:01Z")

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Hi, I’ve created multiple flows that trigger the LED-ring on the new Homey Pro. I can never get it to turn on and show a color temporarily. The only things that work are “Off” and “Spectrum”.

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## [Please help me find the Invalid Type error](https://community.homey.app/t/please-help-me-find-the-invalid-type-error/81553)

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**Author:** [@DvStarrenburg](https://community.homey.app/u/DvStarrenburg)\
**Replies:** 2\
**Last updated:** [June 2, 2023, 12:52pm UTC](https://community.homey.app/t/please-help-me-find-the-invalid-type-error/81553 "2023-06-02T12:52:35Z")

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Due to this error, I’m unable to save this flow. (only thing I changed is the device, Celine has got a new phone)

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## [Calculate a value from temp and dewpoint, get a graph in insights](https://community.homey.app/t/calculate-a-value-from-temp-and-dewpoint-get-a-graph-in-insights/81006)

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**Author:** [@Tottemannen](https://community.homey.app/u/Tottemannen)\
**Replies:** 4\
**Last updated:** [June 2, 2023, 11:49am UTC](https://community.homey.app/t/calculate-a-value-from-temp-and-dewpoint-get-a-graph-in-insights/81006 "2023-06-02T11:49:24Z")

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Hi! I want to calculate cloudbase with formula (Temp-dewpoint)\*125. Then I will also have the graph in insights. Is it possible to export the graph to a webpage? I have looked around in the forum, but dont now how to…

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## [\[HOWTO\] Cast your Home Assistant dash via LAN to your Google Hub(s)](https://community.homey.app/t/howto-cast-your-home-assistant-dash-via-lan-to-your-google-hub-s/65263)

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**Author:** [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Replies:** 21\
**Last updated:** [June 1, 2023, 3:26pm UTC](https://community.homey.app/t/howto-cast-your-home-assistant-dash-via-lan-to-your-google-hub-s/65263 "2023-06-01T15:26:31Z")

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Hi ladies & gents, I couldn’t find a topic about this, so I wanted to share this howto with you. How to cast your Home Assistant dashboard to your Google Hub(s). In HomeAssistant, you can add the network IP addresses …

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## [How to add Homey Pro 2023 to the pages Home and Units](https://community.homey.app/t/how-to-add-homey-pro-2023-to-the-pages-home-and-units/81496)

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**Author:** [@Per\_Olof\_Johansson](https://community.homey.app/u/Per_Olof_Johansson)\
**Replies:** 1\
**Last updated:** [June 1, 2023, 2:52pm UTC](https://community.homey.app/t/how-to-add-homey-pro-2023-to-the-pages-home-and-units/81496 "2023-06-01T14:52:19Z")

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I got it working for my Homey bridge and found it but not Homey Pro 2023 So how can I place the Homey Pro in the room of my choice?

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## [Homey offline / wifi issues?](https://community.homey.app/t/homey-offline-wifi-issues/79973)

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**Author:** [@Bumper](https://community.homey.app/u/Bumper)\
**Replies:** 19\
**Last updated:** [June 1, 2023, 10:08am UTC](https://community.homey.app/t/homey-offline-wifi-issues/79973 "2023-06-01T10:08:07Z")

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Hey guys, running into this issue since today. I can connect to homey through my phone app, however my browser (via https://my.homey.app) keeps claiming it’s offline. I’ve tried firefox and edge and two laptops. Homey a…

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## [Homey Phone App Help?](https://community.homey.app/t/homey-phone-app-help/81466)

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**Author:** [@woto](https://community.homey.app/u/woto)\
**Replies:** 2\
**Last updated:** [May 31, 2023, 6:56pm UTC](https://community.homey.app/t/homey-phone-app-help/81466 "2023-05-31T18:56:58Z")

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Hey Guys hope you can help I should be receiving my Homey Pro 2023 in the next few days hopefully - I am using app version 7.0.0.1197 installed on my phone - Should I install the Test Flight version which is 7.0.2 (1203…

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