# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=183

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 184

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## [Somfy RTS Garage Door Opener + Gate Opener](https://community.homey.app/t/somfy-rts-garage-door-opener-gate-opener/82975)

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**Author:** [@rayzorlight](https://community.homey.app/u/rayzorlight)\
**Replies:** 7\
**Last updated:** [July 8, 2023, 8:38am UTC](https://community.homey.app/t/somfy-rts-garage-door-opener-gate-opener/82975 "2023-07-08T08:38:25Z")

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Hey there, I’ve just received my Homey Pro yesterday and had no problems to connect my blinds via the Somfy RTS App. My problem is, that there is neither my Garage door (AXRoll RTS) nor my Gate opener (EXAVIA 500) menti…

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## [Homey Pro 2023 missing from setup](https://community.homey.app/t/homey-pro-2023-missing-from-setup/84177)

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**Author:** [@rogerkk](https://community.homey.app/u/rogerkk)\
**Replies:** 1\
**Last updated:** [July 8, 2023, 7:01am UTC](https://community.homey.app/t/homey-pro-2023-missing-from-setup/84177 "2023-07-08T07:01:18Z")

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Hi, Just started trying to set up my new Homey Pro, but getting stuck almost immediately. When setting up a new Homey in the app I can choose to set up a new Homey Pro, but there’s no mention of the 2023 version. I’m t…

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## [New v7 Mobile App - My Home Categories - (WIP, Future option, Soon(tm) )](https://community.homey.app/t/new-v7-mobile-app-my-home-categories-wip-future-option-soon-tm/81094)

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**Author:** [@Michiel\_C](https://community.homey.app/u/Michiel_C)\
**Replies:** 9\
**Last updated:** [July 7, 2023, 8:03pm UTC](https://community.homey.app/t/new-v7-mobile-app-my-home-categories-wip-future-option-soon-tm/81094 "2023-07-07T20:03:54Z")

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Just saw these nice large buttons on top of de devices page on a screenshot of homey in AppStore. Where how to get this? Any ideas?

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## [Motion sensors do trigger an motion alarm, but they don't trigger actions](https://community.homey.app/t/motion-sensors-do-trigger-an-motion-alarm-but-they-dont-trigger-actions/84114)

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**Author:** [@Herbert\_Kats](https://community.homey.app/u/Herbert_Kats)\
**Replies:** 4\
**Last updated:** [July 7, 2023, 2:10pm UTC](https://community.homey.app/t/motion-sensors-do-trigger-an-motion-alarm-but-they-dont-trigger-actions/84114 "2023-07-07T14:10:23Z")

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I am quite new with Homey. and i have a Homey Pro 2023 Ihave a problem with Aqara and Ikea motion sensors. They do detect motion, ( i can see the yellow ! in devices) but the required action does nt happen. Any idea’s? …

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## [HP23 first time a red ring this morning](https://community.homey.app/t/hp23-first-time-a-red-ring-this-morning/83312)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 23\
**Last updated:** [July 7, 2023, 1:56pm UTC](https://community.homey.app/t/hp23-first-time-a-red-ring-this-morning/83312 "2023-07-07T13:56:59Z")

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This morning my Homey Pro 2023 was not working and it had a solid red ring… I rebooted the device (disconnected power) and it started again… With my former homey (19) I never had this before, not sure what caused it, b…

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## [Can‘t connect Sony A95K to Homey](https://community.homey.app/t/can-t-connect-sony-a95k-to-homey/76600)

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**Author:** [@maggo](https://community.homey.app/u/maggo)\
**Replies:** 3\
**Last updated:** [July 6, 2023, 7:05pm UTC](https://community.homey.app/t/can-t-connect-sony-a95k-to-homey/76600 "2023-07-06T19:05:12Z")

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Hello all, I would like to connect my Bravia XR A95K to my Homey, but it does not work. Remote launch → on (enabled by apps) IP control Authentication → Normal and pre-shared key Pre-Shared Key → xxxx When I manuall…

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## [How to create an if then flow to show temperature](https://community.homey.app/t/how-to-create-an-if-then-flow-to-show-temperature/84067)

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**Author:** [@Vincenzo\_Abate](https://community.homey.app/u/Vincenzo_Abate)\
**Replies:** 2\
**Last updated:** [July 6, 2023, 6:50pm UTC](https://community.homey.app/t/how-to-create-an-if-then-flow-to-show-temperature/84067 "2023-07-06T18:50:42Z")

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Hi guys, I need a quick help. i want to create a flow to use homey ring to quickly understand the outside temperature. my idea is to light red ring if internal temperature is higher than the external and blue ring if …

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## [Problem Homey Bridge Not Connected](https://community.homey.app/t/problem-homey-bridge-not-connected/52220)

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**Author:** [@Petr\_Sovadina](https://community.homey.app/u/Petr_Sovadina)\
**Replies:** 29\
**Last updated:** [July 6, 2023, 5:40pm UTC](https://community.homey.app/t/problem-homey-bridge-not-connected/52220 "2023-07-06T17:40:53Z")

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Hello :), i have got same problem :/… can i ask you what is finally resolve for this problem? These problems start in first setup. anythink helps me. I already try i think everytnhink :/… Thanks a lot for any help M…

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## [Homey wont Update and Backup via USB](https://community.homey.app/t/homey-wont-update-and-backup-via-usb/83990)

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**Author:** [@Bastian\_W](https://community.homey.app/u/Bastian_W)\
**Replies:** 13\
**Last updated:** [July 6, 2023, 10:13am UTC](https://community.homey.app/t/homey-wont-update-and-backup-via-usb/83990 "2023-07-06T10:13:57Z")

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Hello, I need your help. I am currently having the problem with the Homey Pro and the local backup. I have connected the Homey to my Mac, started a local backup which never completes. During the process it just stops …

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## [Chronograph: how do I create a new Stopwatch, Timer or Transition?](https://community.homey.app/t/chronograph-how-do-i-create-a-new-stopwatch-timer-or-transition/83984)

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**Author:** [@ErtjeTheFreeze](https://community.homey.app/u/ErtjeTheFreeze)\
**Replies:** 2\
**Last updated:** [July 5, 2023, 7:03pm UTC](https://community.homey.app/t/chronograph-how-do-i-create-a-new-stopwatch-timer-or-transition/83984 "2023-07-05T19:03:15Z")

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Hi, I’m trying to start using Chronograph, but I can’t find where to create a new one to start using it. On the page of the developer I can read what I can do with it and I can find several examples, but nowhere the in…

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## [Aqara temp sensor problem](https://community.homey.app/t/aqara-temp-sensor-problem/83978)

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**Author:** [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Replies:** 7\
**Last updated:** [July 5, 2023, 11:13am UTC](https://community.homey.app/t/aqara-temp-sensor-problem/83978 "2023-07-05T11:13:48Z")

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I wrote the other day about my aqara temp sensor that wont connect. It blinks but wont show up on the homey app. I wondered if i was the sensor or my homey that was the problem so my friend tried the sensor on his homey …

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## [Zigbee issues not responding / pairing timeout](https://community.homey.app/t/zigbee-issues-not-responding-pairing-timeout/83860)

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**Author:** [@DerMathiasNLD](https://community.homey.app/u/DerMathiasNLD)\
**Replies:** 4\
**Last updated:** [July 5, 2023, 9:10am UTC](https://community.homey.app/t/zigbee-issues-not-responding-pairing-timeout/83860 "2023-07-05T09:10:19Z")

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Hi, Recently I have started to have issues with some of my Zigbee devices which are directly connected to Homey mainly the Fyrtur blinds not responding to flows or open/close remote. I have tried to remove / add devices…

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## [(SOLVED) Problem with Login, and multiple devices security](https://community.homey.app/t/solved-problem-with-login-and-multiple-devices-security/83880)

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**Author:** [@Klash](https://community.homey.app/u/Klash)\
**Replies:** 7\
**Last updated:** [July 4, 2023, 9:49pm UTC](https://community.homey.app/t/solved-problem-with-login-and-multiple-devices-security/83880 "2023-07-04T21:49:13Z")

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Hi All, i discover i can have multiple devices with my user logged, in homey, at the same time. This is good, but not from “security” side. Maybe already exist and i don’t find it, there are a list of connected devices…

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## [Environment sensors via espeasy 8266 d1 doesn’t show up](https://community.homey.app/t/environment-sensors-via-espeasy-8266-d1-doesn-t-show-up/83926)

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**Author:** [@Allard\_Schaap](https://community.homey.app/u/Allard_Schaap)\
**Replies:** 1\
**Last updated:** [July 4, 2023, 4:54pm UTC](https://community.homey.app/t/environment-sensors-via-espeasy-8266-d1-doesn-t-show-up/83926 "2023-07-04T16:54:00Z")

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Hi, I try to add environment sensors to Homey via espeasy & d1 mini, everything is working; switch ,dummy, i/o output ect. and data is shown in Espeasy Devices Unfortunately the environment sensors did not show up when…

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## [Local connection Homey Pro 2023](https://community.homey.app/t/local-connection-homey-pro-2023/83911)

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**Author:** [@Nitin\_Patel](https://community.homey.app/u/Nitin_Patel)\
**Replies:** 1\
**Last updated:** [July 4, 2023, 4:10pm UTC](https://community.homey.app/t/local-connection-homey-pro-2023/83911 "2023-07-04T16:10:59Z")

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Can i operate my local Connected devices outside my home? Is it possible to switch from local connection to cloude?

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## [Aqara temp device wont connect](https://community.homey.app/t/aqara-temp-device-wont-connect/83848)

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**Author:** [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Replies:** 5\
**Last updated:** [July 3, 2023, 8:22pm UTC](https://community.homey.app/t/aqara-temp-device-wont-connect/83848 "2023-07-03T20:22:19Z")

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I have bought an aqara temperature sensor and when i try to connect the homey app says hold the reset button 3 seconds til the light flashes. The light flashes but the sensor wont appear on the homey app…

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## [Migration to Pro](https://community.homey.app/t/migration-to-pro/83842)

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**Author:** [@handras](https://community.homey.app/u/handras)\
**Replies:** 2\
**Last updated:** [July 3, 2023, 7:36pm UTC](https://community.homey.app/t/migration-to-pro/83842 "2023-07-03T19:36:25Z")

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What is the easiest way to move from a bridge to Pro?

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## [Upload historical (SolarPanel) data?](https://community.homey.app/t/upload-historical-solarpanel-data/13780)

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**Author:** [@prosumer](https://community.homey.app/u/prosumer)\
**Replies:** 0\
**Last updated:** [May 29, 2019, 8:51pm UTC](https://community.homey.app/t/upload-historical-solarpanel-data/13780 "2019-05-29T20:51:27Z")

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When changing between the alpha and final version of the SolarPanels App (or vice versa?) Homey decided to delete all my production data because they were “not compatible”… :cry: Is there a way to upload historical data…

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## [Flow cards from apps not available](https://community.homey.app/t/flow-cards-from-apps-not-available/83846)

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**Author:** [@Jaccoes](https://community.homey.app/u/Jaccoes)\
**Replies:** 3\
**Last updated:** [July 3, 2023, 6:40pm UTC](https://community.homey.app/t/flow-cards-from-apps-not-available/83846 "2023-07-03T18:40:25Z")

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I just installed the KNMI-app and the openweather-app on my homey pro 2023, but i’m not getting the promoted cards shown on the download-page. KNMI-app only shows the when-card “Nieuwe gegevens van het KNMI” and the the…

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## [RF remote for Faro ventilation](https://community.homey.app/t/rf-remote-for-faro-ventilation/83804)

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**Author:** [@AGB](https://community.homey.app/u/AGB)\
**Replies:** 2\
**Last updated:** [July 3, 2023, 2:14pm UTC](https://community.homey.app/t/rf-remote-for-faro-ventilation/83804 "2023-07-03T14:14:26Z")

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Hello, I have a very basic remote control with my ventilators. It is a RF remote control. Is there any easy way to connect this to my homey?

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## [Fibaro Z-wave reset](https://community.homey.app/t/fibaro-z-wave-reset/83787)

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**Author:** [@Puff](https://community.homey.app/u/Puff)\
**Replies:** 4\
**Last updated:** [July 3, 2023, 2:05pm UTC](https://community.homey.app/t/fibaro-z-wave-reset/83787 "2023-07-03T14:05:46Z")

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I think I did a bit of a boo boo. After a long power down from my Homey…(i needed to get work done around it) I noticed that one of my motion sensors kept giving a motion trigger so lights out after a timer and no motio…

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## [Manual Backup option missing in Testflight App](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919)

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**Author:** [@Munnikie](https://community.homey.app/u/Munnikie)\
**Replies:** 14\
**Last updated:** [July 3, 2023, 9:26am UTC](https://community.homey.app/t/manual-backup-option-missing-in-testflight-app/82919 "2023-07-03T09:26:18Z")

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The option to perform a manual backup is missing. I wanted to migrate to my new homey, but would like to perform a manual backup first. My Homey Pro Backup subscription is okay.

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## [Encrypting string to Sha1 in Homeyscript](https://community.homey.app/t/encrypting-string-to-sha1-in-homeyscript/72380)

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**Author:** [@Uniamock](https://community.homey.app/u/Uniamock)\
**Replies:** 8\
**Last updated:** [July 2, 2023, 10:15pm UTC](https://community.homey.app/t/encrypting-string-to-sha1-in-homeyscript/72380 "2023-07-02T22:15:39Z")

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Hi, Anyone knows how to encrypt a string variable to Sha1? When encrypting to Base64 I use .toString(‘base64’), so wonder if there are anything similar available for Sha1 encryption? Hope someone can guide me …

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## [Variable yes/no issues in flow HP23](https://community.homey.app/t/variable-yes-no-issues-in-flow-hp23/83777)

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**Author:** [@To\_Lou](https://community.homey.app/u/To_Lou)\
**Replies:** 4\
**Last updated:** [July 2, 2023, 8:17pm UTC](https://community.homey.app/t/variable-yes-no-issues-in-flow-hp23/83777 "2023-07-02T20:17:04Z")

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Found some strange behaviour when using yes/no variable in flows. It didn’t work directly so entered edit and could run manually. But then it doesn’t execute again. Until I disable/enable the flow to ‘re-initiate’? D…

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## [Siren 6; blinking light but no sound upon alarm](https://community.homey.app/t/siren-6-blinking-light-but-no-sound-upon-alarm/63657)

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**Author:** [@Beans781](https://community.homey.app/u/Beans781)\
**Replies:** 3\
**Last updated:** [July 2, 2023, 2:02pm UTC](https://community.homey.app/t/siren-6-blinking-light-but-no-sound-upon-alarm/63657 "2023-07-02T14:02:09Z")

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Dear all, my siren 6 worked perfect with the Heimdall app. After Aeotec update (3.6.3; 2 months ago) the siren 6 remained silent upon a home alarm but the blinking light can still be triggered by an alarm. Ive tried a …

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## [Cycle through scene's? \[Namron, Philips Hue\]](https://community.homey.app/t/cycle-through-scenes-namron-philips-hue/83748)

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**Author:** [@FondaLaShay](https://community.homey.app/u/FondaLaShay)\
**Replies:** 2\
**Last updated:** [July 2, 2023, 12:19pm UTC](https://community.homey.app/t/cycle-through-scenes-namron-philips-hue/83748 "2023-07-02T12:19:56Z")

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I would like to have a flow that cycles through Philips Hue scene’s (like the Philips Hue Dimmer Remote does) when I push a wireless button. So either it goes to the next scene in a list (if it can somehow know scene whi…

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## [Nexa termostat zrt-106 z-wave](https://community.homey.app/t/nexa-termostat-zrt-106-z-wave/83710)

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**Author:** [@George\_Barbu](https://community.homey.app/u/George_Barbu)\
**Replies:** 1\
**Last updated:** [July 1, 2023, 11:36pm UTC](https://community.homey.app/t/nexa-termostat-zrt-106-z-wave/83710 "2023-07-01T23:36:31Z")

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Can anyone add it to homey pro 2023?

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## [Backup does not work locally](https://community.homey.app/t/backup-does-not-work-locally/83569)

<div class="topic-metadata">

**Author:** [@RudolfT](https://community.homey.app/u/RudolfT)\
**Replies:** 5\
**Last updated:** [July 1, 2023, 5:33pm UTC](https://community.homey.app/t/backup-does-not-work-locally/83569 "2023-07-01T17:33:12Z")

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Hi, I tried a local backup via USB for the first time. But it did not work. I started it twice, always the same. homey does not end the backup and stops before the end. After an hour nothing happens anymore. I’m on lat…

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## [Another way for hard reset or how to run setup again](https://community.homey.app/t/another-way-for-hard-reset-or-how-to-run-setup-again/83687)

<div class="topic-metadata">

**Author:** [@Den\_Fo](https://community.homey.app/u/Den_Fo)\
**Replies:** 15\
**Last updated:** [July 1, 2023, 2:18pm UTC](https://community.homey.app/t/another-way-for-hard-reset-or-how-to-run-setup-again/83687 "2023-07-01T14:18:03Z")

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Hi, A friend of mine gave me homey he don’t need, he has home setup there. Now, he deleted the home from app, while the device was offline and after I turn it on, it’s not starting “setup wi-fi”. I bring homey back to t…

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## ["It won't rain the next .. minutes"](https://community.homey.app/t/it-wont-rain-the-next-minutes/83509)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 11\
**Last updated:** [July 1, 2023, 11:20am UTC](https://community.homey.app/t/it-wont-rain-the-next-minutes/83509 "2023-07-01T11:20:17Z")

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My Velux windows are controlled by Homey. If it starts to rain, they close to 30%. If the rain stops, they restore to the position before it started to rain. Works flawlessly, but… If the rain stops briefly and it start…

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