# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=180

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 181

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## [Homey stops working](https://community.homey.app/t/homey-stops-working/65401)

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**Author:** [@CLAUS1](https://community.homey.app/u/CLAUS1)\
**Replies:** 9\
**Last updated:** [July 28, 2023, 8:59am UTC](https://community.homey.app/t/homey-stops-working/65401 "2023-07-28T08:59:54Z")

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My homey have the 2 last night gone into a error mode, and does not react to anything… All devices and flows are marked with a error … When I restart homeypro the everything works again…

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## [Merging insights after re-adding a device](https://community.homey.app/t/merging-insights-after-re-adding-a-device/84840)

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**Author:** [@Krzysiek](https://community.homey.app/u/Krzysiek)\
**Replies:** 2\
**Last updated:** [July 27, 2023, 9:17pm UTC](https://community.homey.app/t/merging-insights-after-re-adding-a-device/84840 "2023-07-27T21:17:51Z")

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Hi! My Xiomi Light Sensor’s battery died. After re-inserting the battery, the device did not become active (I probably did not wait long enough to give it a chance to start reporting). I thought that maybe re-adding it …

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## [Telldus Z-Wave Wall Contact strange behaviour](https://community.homey.app/t/telldus-z-wave-wall-contact-strange-behaviour/85404)

<div class="topic-metadata">

**Author:** [@ManuSwe](https://community.homey.app/u/ManuSwe)\
**Replies:** 0\
**Last updated:** [July 27, 2023, 7:58pm UTC](https://community.homey.app/t/telldus-z-wave-wall-contact-strange-behaviour/85404 "2023-07-27T19:58:31Z")

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Hi, Something really strange happend today, one of my Telldus Z-Wave Wall Contact got Activated, Desactivated and Activated again from Telldus Z-Wave, not from Web, not from Mobile, not from Flow. Does anyone knows wha…

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## [Presence not available in "beheerder account"](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370)

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**Author:** [@Tom\_Kennes](https://community.homey.app/u/Tom_Kennes)\
**Replies:** 3\
**Last updated:** [July 27, 2023, 5:56pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370 "2023-07-27T17:56:20Z")

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Hello, i’m a new user so sorry if this is not the correct way, buth here we go: i have 2 accounts connected to mu Homey, my own account that is set as owner. And a second account for my wife, set as admin. I can activa…

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## [Where can example flows be found?](https://community.homey.app/t/where-can-example-flows-be-found/85362)

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**Author:** [@Ruud\_Jonkman](https://community.homey.app/u/Ruud_Jonkman)\
**Replies:** 2\
**Last updated:** [July 27, 2023, 12:59pm UTC](https://community.homey.app/t/where-can-example-flows-be-found/85362 "2023-07-27T12:59:28Z")

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Hello, i’m a new user and I wonder if there is a place where example flows kan be found and/or uploaded.

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## [Trigger Google Home routine from Homey flow](https://community.homey.app/t/trigger-google-home-routine-from-homey-flow/41536)

<div class="topic-metadata">

**Author:** [@Matheoux](https://community.homey.app/u/Matheoux)\
**Replies:** 15\
**Last updated:** [July 27, 2023, 11:02am UTC](https://community.homey.app/t/trigger-google-home-routine-from-homey-flow/41536 "2023-07-27T11:02:36Z")

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Hi, I have recently acquired a new Homey Pro and I really like it. Unfortunately I was not able to add all of my devices and I still rely in Home routines to handle them. The problem is that I would like to execute or t…

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## [Scénario X days](https://community.homey.app/t/scenario-x-days/85352)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 2\
**Last updated:** [July 27, 2023, 6:48am UTC](https://community.homey.app/t/scenario-x-days/85352 "2023-07-27T06:48:59Z")

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Hello, how to execute a scenario every X days?

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## [Multiple motion sensors with homey zone activation?](https://community.homey.app/t/multiple-motion-sensors-with-homey-zone-activation/15803)

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**Author:** [@Groundhog](https://community.homey.app/u/Groundhog)\
**Replies:** 4\
**Last updated:** [July 26, 2023, 8:17pm UTC](https://community.homey.app/t/multiple-motion-sensors-with-homey-zone-activation/15803 "2023-07-26T20:17:04Z")

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I have 4 motion sensors in my living room under a separate zone so I decided to try use Homey new zone activation but ran into a snag Home-\> Living Room -\> motiob Sensor zone My use case is if there is motion in any …

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## [Aeotec Multisensor 7 keeps blinking while led activity is off](https://community.homey.app/t/aeotec-multisensor-7-keeps-blinking-while-led-activity-is-off/84964)

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**Author:** [@gero](https://community.homey.app/u/gero)\
**Replies:** 4\
**Last updated:** [July 26, 2023, 3:22pm UTC](https://community.homey.app/t/aeotec-multisensor-7-keeps-blinking-while-led-activity-is-off/84964 "2023-07-26T15:22:16Z")

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Hi Everyone, Please somebody with Aeotec Multisensor 7 help me!!! The led light is keep blinking even when all of the led activities are turned off. Annoys the hell out of me. I don’t know wt\* might be wrong. Maybe it…

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## [Hue Motion Sensor not found](https://community.homey.app/t/hue-motion-sensor-not-found/55967)

<div class="topic-metadata">

**Author:** [@ElBurriittoo](https://community.homey.app/u/ElBurriittoo)\
**Replies:** 31\
**Last updated:** [July 26, 2023, 2:40pm UTC](https://community.homey.app/t/hue-motion-sensor-not-found/55967 "2023-07-26T14:40:42Z")

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Hi all My homey can‘rt find my 3 hue motion sensors. I can connect the without any problem to the hue bridge, but if i like to pair them with homey there is no device. I try to conbecgt them with homey with the philips…

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## [New problem with push notifiaction Cannot read property 'color' of undefined](https://community.homey.app/t/new-problem-with-push-notifiaction-cannot-read-property-color-of-undefined/85262)

<div class="topic-metadata">

**Author:** [@Torben\_Blom-Hanssen](https://community.homey.app/u/Torben_Blom-Hanssen)\
**Replies:** 3\
**Last updated:** [July 26, 2023, 9:12am UTC](https://community.homey.app/t/new-problem-with-push-notifiaction-cannot-read-property-color-of-undefined/85262 "2023-07-26T09:12:09Z")

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Suddenly i can’t read push notifications on my iPhone- it’s after activating advanced flow ?? When recieving notification i can see the text on the lock screeen, but when I try to open it i get this message. The screen …

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## [Turning on and off the Syntology NAS DS220+ with the Homey Pro](https://community.homey.app/t/turning-on-and-off-the-syntology-nas-ds220-with-the-homey-pro/85188)

<div class="topic-metadata">

**Author:** [@Dump\_van\_Seventer](https://community.homey.app/u/Dump_van_Seventer)\
**Replies:** 6\
**Last updated:** [July 26, 2023, 8:22am UTC](https://community.homey.app/t/turning-on-and-off-the-syntology-nas-ds220-with-the-homey-pro/85188 "2023-07-26T08:22:27Z")

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Thanks so much for the Syntology app for Homey. I can turn the Syntology NAS off wth the Homey app via a flow and via the button. But I cannot turn it on with the syntology app. My router is a Fritzbox 7590. Thanks in a…

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## [Anyone managed to link to Somfy Situo 1 IO blinds?](https://community.homey.app/t/anyone-managed-to-link-to-somfy-situo-1-io-blinds/51231)

<div class="topic-metadata">

**Author:** [@fdefever](https://community.homey.app/u/fdefever)\
**Replies:** 10\
**Last updated:** [July 25, 2023, 11:48am UTC](https://community.homey.app/t/anyone-managed-to-link-to-somfy-situo-1-io-blinds/51231 "2023-07-25T11:48:11Z")

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I’m trying to connect our terrace blinds (Somfy), they come with the Somfy RF remote control: Situo 1 io Pure II. In Homey, the only Somfy apps available are Somfy RTS or Tahoma, which I’ve tried but didn’t get any conn…

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## [KNX Power usage device](https://community.homey.app/t/knx-power-usage-device/56162)

<div class="topic-metadata">

**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\
**Replies:** 6\
**Last updated:** [July 25, 2023, 9:07am UTC](https://community.homey.app/t/knx-power-usage-device/56162 "2023-07-25T09:07:21Z")

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Hi, I have a device on KNX that is giving me the Energy usage in KW or Watts. I can see it in the ETS. But when I want to get it in Homey and choose for power than nothing happens. It seems like homey does not read th…

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## [IKEA Gu10 slow response?](https://community.homey.app/t/ikea-gu10-slow-response/80793)

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**Author:** [@woto](https://community.homey.app/u/woto)\
**Replies:** 6\
**Last updated:** [July 25, 2023, 8:02am UTC](https://community.homey.app/t/ikea-gu10-slow-response/80793 "2023-07-25T08:02:24Z")

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Hey guys Could anyone give me some help please I have 5 IKEA gu10 spot lights - I set up a flow for when the light switch is turned on then it will turn on the lights - unfortunately it taking about 3 seconds from when…

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## [Trying my first app.. error initialising driver](https://community.homey.app/t/trying-my-first-app-error-initialising-driver/85174)

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**Author:** [@Martin072](https://community.homey.app/u/Martin072)\
**Replies:** 2\
**Last updated:** [July 24, 2023, 1:15pm UTC](https://community.homey.app/t/trying-my-first-app-error-initialising-driver/85174 "2023-07-24T13:15:12Z")

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I am trying to create an app for my Aflamo fire place, it has IR control, and managed to catch the codes for it. I used the example found here on the community (IR Device) but it fails to run. I can install the app, add …

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## [So what about the weird brands?](https://community.homey.app/t/so-what-about-the-weird-brands/85085)

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**Author:** [@SandwichDeLuxe](https://community.homey.app/u/SandwichDeLuxe)\
**Replies:** 11\
**Last updated:** [July 24, 2023, 1:55pm UTC](https://community.homey.app/t/so-what-about-the-weird-brands/85085 "2023-07-24T13:55:37Z")

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Hi all, Im thinking of moving to the homey ecosystem. My home is filled with hue, tradfri, smart oven/washers/vacuum, temperature sensors etc. So far I was able to manage everything with google assistant and a philips …

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## [Home for elderly parents](https://community.homey.app/t/home-for-elderly-parents/85164)

<div class="topic-metadata">

**Author:** [@Kylvag](https://community.homey.app/u/Kylvag)\
**Replies:** 2\
**Last updated:** [July 24, 2023, 11:36am UTC](https://community.homey.app/t/home-for-elderly-parents/85164 "2023-07-24T11:36:32Z")

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When I myself got my Homey Pro (early 2019), I placed my old Telldus at my elderly parent’s house to control a few power outlets using Telldus plugs. Now, as Telldus has become greedy and require paid subscriptions, that…

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## [Extract price from website](https://community.homey.app/t/extract-price-from-website/85113)

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**Author:** [@CaptainVoni](https://community.homey.app/u/CaptainVoni)\
**Replies:** 6\
**Last updated:** [July 24, 2023, 11:12am UTC](https://community.homey.app/t/extract-price-from-website/85113 "2023-07-24T11:12:32Z")

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Any suggestions how I can extract a price from a website? Currently I’m trying to figure out how I could access the “Einspeisetarif” (feed-in tariff) for the aWattar Sunny tariff from this site: SUNNY - Ihr Solarstrom f…

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## [Shelly and Hue](https://community.homey.app/t/shelly-and-hue/84969)

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**Author:** [@Mike\_D](https://community.homey.app/u/Mike_D)\
**Replies:** 16\
**Last updated:** [July 23, 2023, 7:37pm UTC](https://community.homey.app/t/shelly-and-hue/84969 "2023-07-23T19:37:57Z")

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Hi all, I have been searching the forum but cannot find what i am looking for so thought i would post and pray. I am a new homey user and my first project is lighting. I have shelly 1pm and 2.5pm behind all switches, a…

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## [Mqtt Hub not showing values](https://community.homey.app/t/mqtt-hub-not-showing-values/85118)

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**Author:** [@Taisto\_Onnela](https://community.homey.app/u/Taisto_Onnela)\
**Replies:** 10\
**Last updated:** [July 23, 2023, 2:45pm UTC](https://community.homey.app/t/mqtt-hub-not-showing-values/85118 "2023-07-23T14:45:57Z")

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Hi guys, need some clarification about Homie Convention and Mqtt Hub. I have made an java based program that is collecting data from different BLE sensors and sending to mosquitto with Homie Convention. I can create a d…

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## [Tips asked for organising (advanced) flows](https://community.homey.app/t/tips-asked-for-organising-advanced-flows/79763)

<div class="topic-metadata">

**Author:** [@Willem59](https://community.homey.app/u/Willem59)\
**Replies:** 5\
**Last updated:** [July 23, 2023, 1:39pm UTC](https://community.homey.app/t/tips-asked-for-organising-advanced-flows/79763 "2023-07-23T13:39:46Z")

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I am rebuilding my ‘normal’ flows in advancedflows. Till now I had my flows organised by floor and room. Somewhere I saw someone make one lighting-flow for his entire home. What argument could help to make a choice? Now …

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## [Meross msg 200 garagedoor problems](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161)

<div class="topic-metadata">

**Author:** [@nannes](https://community.homey.app/u/nannes)\
**Replies:** 6\
**Last updated:** [July 23, 2023, 11:40am UTC](https://community.homey.app/t/meross-msg-200-garagedoor-problems/64161 "2023-07-23T11:40:52Z")

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Just installed meross msg 200 for my garagedoor opener. Works good with meross app on my android phone. Easy to include in homey. When I use it in homey app, it will not open the door, the warning buzzer starts and you…

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## [Android app unable to scroll the whole device/flow list](https://community.homey.app/t/android-app-unable-to-scroll-the-whole-device-flow-list/85102)

<div class="topic-metadata">

**Author:** [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\
**Replies:** 2\
**Last updated:** [July 23, 2023, 7:31am UTC](https://community.homey.app/t/android-app-unable-to-scroll-the-whole-device-flow-list/85102 "2023-07-23T07:31:04Z")

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I am not able to scroll neither the flow nor the device zone list all the way to the bottom. To go to the last devices/flows I need to scroll through all devices/flows.

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## [Homey bridge as amplifier extender for homey pro](https://community.homey.app/t/homey-bridge-as-amplifier-extender-for-homey-pro/85043)

<div class="topic-metadata">

**Author:** [@pjam3110](https://community.homey.app/u/pjam3110)\
**Replies:** 4\
**Last updated:** [July 23, 2023, 5:28am UTC](https://community.homey.app/t/homey-bridge-as-amplifier-extender-for-homey-pro/85043 "2023-07-23T05:28:33Z")

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Hi, I have a homey pro 2023 and have buyer 2 bridges to extend zwave and zigbee in the house. But how is it possible to add the bridge to homey pro? I can’t find a solution. The only thing that worked was to add the home…

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## [Timeline flow for users?](https://community.homey.app/t/timeline-flow-for-users/84968)

<div class="topic-metadata">

**Author:** [@Dunker](https://community.homey.app/u/Dunker)\
**Replies:** 4\
**Last updated:** [July 23, 2023, 4:30am UTC](https://community.homey.app/t/timeline-flow-for-users/84968 "2023-07-23T04:30:20Z")

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Hi Using 2 accounts on the homey , im getting the timeline when my account is leaving the house , but the other isnt working at all , ?

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## [Restore local installed app from a (local) backup](https://community.homey.app/t/restore-local-installed-app-from-a-local-backup/85064)

<div class="topic-metadata">

**Author:** [@owuerker](https://community.homey.app/u/owuerker)\
**Replies:** 1\
**Last updated:** [July 22, 2023, 4:28pm UTC](https://community.homey.app/t/restore-local-installed-app-from-a-local-backup/85064 "2023-07-22T16:28:12Z")

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Is there any chance to mount a local homey backup file to restore an installed app (which is not in the atom App Store). I had to restore my homey from a cloud backup but my local app was not in there. I hope to get i…

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## [Elgato eve](https://community.homey.app/t/elgato-eve/15039)

<div class="topic-metadata">

**Author:** [@Mitchell\_De\_Graaf](https://community.homey.app/u/Mitchell_De_Graaf)\
**Replies:** 17\
**Last updated:** [July 22, 2023, 2:05pm UTC](https://community.homey.app/t/elgato-eve/15039 "2023-07-22T14:05:47Z")

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I just bought homey wich i want to connect to my eve elgato eve products but i dont know how. Can someone help me?

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## [4G router](https://community.homey.app/t/4g-router/85013)

<div class="topic-metadata">

**Author:** [@Tor\_Erik\_Bruland](https://community.homey.app/u/Tor_Erik_Bruland)\
**Replies:** 5\
**Last updated:** [July 22, 2023, 10:41am UTC](https://community.homey.app/t/4g-router/85013 "2023-07-22T10:41:55Z")

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I have connected my Homey Pro 23 to my 4G router and wonder how much data it is usin pr. day, is there any way I can make it use a lot less then normal without disconnecting it from internet? I have only my Aeotec Heavy…

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## [New HP23 Android app 7 slow startup?](https://community.homey.app/t/new-hp23-android-app-7-slow-startup/81559)

<div class="topic-metadata">

**Author:** [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Replies:** 6\
**Last updated:** [July 22, 2023, 7:12am UTC](https://community.homey.app/t/new-hp23-android-app-7-slow-startup/81559 "2023-07-22T07:12:42Z")

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On my Pixel 5, the new Homey Beta App 7.x takes an extremely long time to load initially. It almost takes 10s before it’s completely loaded, even on the local network. Once loaded it is snappy though. Do others experie…

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