# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=18

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 19

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## [📊 Poll: Do you use Homey with or without additional bridges?](https://community.homey.app/t/poll-do-you-use-homey-with-or-without-additional-bridges/154723)

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**Author:** [@DirkG](https://community.homey.app/u/DirkG)\
**Replies:** 6\
**Last updated:** [May 10, 2026, 5:04pm UTC](https://community.homey.app/t/poll-do-you-use-homey-with-or-without-additional-bridges/154723 "2026-05-10T17:04:29Z")

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Inspired by the thread “Using bridges or connecting directly to Homey?”, I’d like to know if you use your Homey with or without additional bridges. Before voting, please read the additional explanations in the …

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## [Jeedom to Homey migration](https://community.homey.app/t/jeedom-to-homey-migration/154722)

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**Author:** [@Sebastienx27](https://community.homey.app/u/Sebastienx27)\
**Replies:** 1\
**Last updated:** [May 10, 2026, 11:39am UTC](https://community.homey.app/t/jeedom-to-homey-migration/154722 "2026-05-10T11:39:03Z")

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Hello, I need some information. I would like to migrate from Jeedom to Homey, which manages electric heating by room with a thermostat and calendar, using the following equipment: Qubino zmnhud1 fils pilot zwave BRE…

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## [Tado Air Condition controler](https://community.homey.app/t/tado-air-condition-controler/154703)

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**Author:** [@Matsaki](https://community.homey.app/u/Matsaki)\
**Replies:** 1\
**Last updated:** [May 10, 2026, 7:15am UTC](https://community.homey.app/t/tado-air-condition-controler/154703 "2026-05-10T07:15:23Z")

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Hi I have purchased the Tado Air Condition IR controller and it connects fine to both Alexa and Apple Home. But using the Tado app in a homey does not find the controller. Have I missed something how to set it up? I ge…

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## [HP23 constant memory occupation increase](https://community.homey.app/t/hp23-constant-memory-occupation-increase/154557)

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**Author:** [@GianlucaL](https://community.homey.app/u/GianlucaL)\
**Replies:** 24\
**Last updated:** [May 9, 2026, 1:25pm UTC](https://community.homey.app/t/hp23-constant-memory-occupation-increase/154557 "2026-05-09T13:25:37Z")

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Hello everyone, I saw that there are several topics addressing a problem similar to mine, but didn’t find a real solution. Basically i’m on a HP23 with the latest stable firmware available today installed (13.1.5). My…

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## [Plugwise app of Plugwise Smile P1?](https://community.homey.app/t/plugwise-app-of-plugwise-smile-p1/74092)

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**Author:** [@Barbara\_Galante](https://community.homey.app/u/Barbara_Galante)\
**Replies:** 2\
**Last updated:** [May 9, 2026, 6:46am UTC](https://community.homey.app/t/plugwise-app-of-plugwise-smile-p1/74092 "2026-05-09T06:46:38Z")

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Hi, I Have the Homey Pro (early 2019) and I have the Plugwise Smile p1 meter at home. To use it I have always used the Plugwise app (the ‘official’ one by Plugwise B.V). Several devices are compatible with that app, on…

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## [Buying new Homey](https://community.homey.app/t/buying-new-homey/154643)

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**Author:** [@Bisch](https://community.homey.app/u/Bisch)\
**Replies:** 3\
**Last updated:** [May 8, 2026, 5:35pm UTC](https://community.homey.app/t/buying-new-homey/154643 "2026-05-08T17:35:13Z")

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I have a Homey 2019 and adv Flows Upgrade. Moved all Zigbee devices to Z2M on my Synology because I couldn’t make use of Homey Zigbee in a satisfying way. Few weeks ago my Homey died and I did came back to life before I…

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## [Aqara FP2 not remapping room correctly after moving? This fixed it for me (without factory reset)](https://community.homey.app/t/aqara-fp2-not-remapping-room-correctly-after-moving-this-fixed-it-for-me-without-factory-reset/154649)

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**Author:** [@Ronald\_Peters](https://community.homey.app/u/Ronald_Peters)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 12:38pm UTC](https://community.homey.app/t/aqara-fp2-not-remapping-room-correctly-after-moving-this-fixed-it-for-me-without-factory-reset/154649 "2026-05-08T12:38:37Z")

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I moved my Aqara FP2 to a different room and could not find a proper way to fully reset the room mapping. Deleting zones did not really solve the issue because the FP2 still seemed to remember the old room layout. What…

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## [Hamulight support](https://community.homey.app/t/hamulight-support/142392)

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**Author:** [@Philippe\_Rosier](https://community.homey.app/u/Philippe_Rosier)\
**Replies:** 5\
**Last updated:** [May 7, 2026, 6:49pm UTC](https://community.homey.app/t/hamulight-support/142392 "2026-05-07T18:49:27Z")

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Hi, I have lighting outside from Hamulight. I almost use often humalight…. Anyway it is with a L2446 remote. Is there any way to control/connect? Cheers

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## [How to get (advanced) properties of devices](https://community.homey.app/t/how-to-get-advanced-properties-of-devices/154603)

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**Author:** [@FlorisVandeVijver](https://community.homey.app/u/FlorisVandeVijver)\
**Replies:** 1\
**Last updated:** [May 7, 2026, 3:25pm UTC](https://community.homey.app/t/how-to-get-advanced-properties-of-devices/154603 "2026-05-07T15:25:27Z")

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Hi, is there any way to get certain properties of devices that are not available in the device app itself?for example, i would like to extract the IP address of a device (which is an advanced setting), as i use this in …

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## [Continuing Matter ove Thread Issues](https://community.homey.app/t/continuing-matter-ove-thread-issues/154322)

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**Author:** [@JMDPC](https://community.homey.app/u/JMDPC)\
**Replies:** 50\
**Last updated:** [May 7, 2026, 2:33pm UTC](https://community.homey.app/t/continuing-matter-ove-thread-issues/154322 "2026-05-07T14:33:13Z")

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As much as I enjoy Homey, I am seriously thinking about switching to Home Assistant for my automations. All of my matter over thread devices are constantly going offline. They will still function in Apple Home. The onl…

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## [FIbaro 2 TImeout after 10000 ms error (icw Moods)](https://community.homey.app/t/fibaro-2-timeout-after-10000-ms-error-icw-moods/154592)

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**Author:** [@DvStarrenburg](https://community.homey.app/u/DvStarrenburg)\
**Replies:** 3\
**Last updated:** [May 7, 2026, 2:22pm UTC](https://community.homey.app/t/fibaro-2-timeout-after-10000-ms-error-icw-moods/154592 "2026-05-07T14:22:41Z")

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I have moved and, naturally, equipped my entire house with smart Fibaro Dimmers. I also immediately upgraded to a Homey Pro 2026 and am therefore playing around with Moods for the first time. Now I am running into the pr…

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## [Sonoff Thermostat TRVZB](https://community.homey.app/t/sonoff-thermostat-trvzb/95233)

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**Author:** [@Crash](https://community.homey.app/u/Crash)\
**Replies:** 85\
**Last updated:** [May 7, 2026, 1:50pm UTC](https://community.homey.app/t/sonoff-thermostat-trvzb/95233 "2026-05-07T13:50:11Z")

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Hey all, I’m pretty new here and just tried to setup a Sonoff thermostat TRVZB with homey pro. I can connect it as unknown device, but since there is no default app it does not work. The sonoff app does not support the …

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## [How to remove the Lock from the timeline](https://community.homey.app/t/how-to-remove-the-lock-from-the-timeline/154538)

<div class="topic-metadata">

**Author:** [@Jumacao](https://community.homey.app/u/Jumacao)\
**Replies:** 4\
**Last updated:** [May 6, 2026, 5:31pm UTC](https://community.homey.app/t/how-to-remove-the-lock-from-the-timeline/154538 "2026-05-06T17:31:03Z")

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Hi, Not sure if I have to disable anything else, but I disable the Matter app from the timeline a few days ago and the Aqara lock still gets logged every time is lock/unlocked. The matter bridge shows as 0 device shoul…

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## [Homey early 2016 is not able to connect with wifi](https://community.homey.app/t/homey-early-2016-is-not-able-to-connect-with-wifi/153892)

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**Author:** [@Rene\_Schoenmakers](https://community.homey.app/u/Rene_Schoenmakers)\
**Replies:** 8\
**Last updated:** [May 6, 2026, 10:24am UTC](https://community.homey.app/t/homey-early-2016-is-not-able-to-connect-with-wifi/153892 "2026-05-06T10:24:35Z")

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I have my Homey early 2016 and TP-link DECO router M5V3 with a good connection until now. Because of problems with connecting a P1-meter (error 443) I hoped to solve that problem to remove the Homey wifi connection from…

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## [Google/Nest speakers - Don't work anymore and is not found (Chromcast app)](https://community.homey.app/t/google-nest-speakers-dont-work-anymore-and-is-not-found-chromcast-app/154248)

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**Author:** [@Blacksmit](https://community.homey.app/u/Blacksmit)\
**Replies:** 5\
**Last updated:** [May 6, 2026, 6:15am UTC](https://community.homey.app/t/google-nest-speakers-dont-work-anymore-and-is-not-found-chromcast-app/154248 "2026-05-06T06:15:34Z")

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I am beed using the chromcast app for several years without any issue. However lately all of my Google/Nest speakers are not able to be controlled in Homey, and will neither show up when i try to re-add them in the app.…

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## [433 remote is not being registered](https://community.homey.app/t/433-remote-is-not-being-registered/154344)

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**Author:** [@Jean\_Ochmann](https://community.homey.app/u/Jean_Ochmann)\
**Replies:** 8\
**Last updated:** [May 6, 2026, 1:47am UTC](https://community.homey.app/t/433-remote-is-not-being-registered/154344 "2026-05-06T01:47:57Z")

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Hello all, Currently I am struggling with a remote. I got a remote to controller zip screens. If I want to add it it’s not being registered. If I use the dev portal it’s getting some data. But I I wanna replay it I got…

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## [Coqon - after they are out of business](https://community.homey.app/t/coqon-after-they-are-out-of-business/154543)

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**Author:** [@Majordohmus](https://community.homey.app/u/Majordohmus)\
**Replies:** 2\
**Last updated:** [May 6, 2026, 12:07am UTC](https://community.homey.app/t/coqon-after-they-are-out-of-business/154543 "2026-05-06T00:07:12Z")

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Hi, has anybody been successful in including Coqon-Devices? In Particular the Danfoss RS-Z rebrand Coqon DThermz5. The Device has also been rebranded by Devolo. Would it be very complicated to adjust the existing Danf…

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## [Receive Shelly Actions in Homey, how to without same network](https://community.homey.app/t/receive-shelly-actions-in-homey-how-to-without-same-network/154569)

<div class="topic-metadata">

**Author:** [@widameista](https://community.homey.app/u/widameista)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 8:30pm UTC](https://community.homey.app/t/receive-shelly-actions-in-homey-how-to-without-same-network/154569 "2026-05-05T20:30:02Z")

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Network 1: Homey Network 2: Shelly1mini Gen3 Target: manage the remote shelly via homey. Current status: Via the webapi i can control (Switch on/off) and read the status of the shelly and use a virtual switch for it. …

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## [Addressing a power loss issue on my Reolink E1 Pro camera](https://community.homey.app/t/addressing-a-power-loss-issue-on-my-reolink-e1-pro-camera/154566)

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**Author:** [@Jean-Michel\_Reboulet](https://community.homey.app/u/Jean-Michel_Reboulet)\
**Replies:** 4\
**Last updated:** [May 5, 2026, 6:41pm UTC](https://community.homey.app/t/addressing-a-power-loss-issue-on-my-reolink-e1-pro-camera/154566 "2026-05-05T18:41:47Z")

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I would like to create a flow which sends a notification on my phone when the power is OFF, in the event of sabotage for example. I tried to use the card “Connexion lost” but it does not work. Is there a way to do it ? T…

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## [Conecting Homey pro with the new Google Gemini](https://community.homey.app/t/conecting-homey-pro-with-the-new-google-gemini/154555)

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**Author:** [@Per\_Olof\_Johansson](https://community.homey.app/u/Per_Olof_Johansson)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 12:49pm UTC](https://community.homey.app/t/conecting-homey-pro-with-the-new-google-gemini/154555 "2026-05-05T12:49:42Z")

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How and what should you reflect on going from google assistant/home to Gemini? What are the issues and what are the benefits? If going onboard with Gemini what is the best approach to set it up?

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## [Nexa ZBD-110, Zwave](https://community.homey.app/t/nexa-zbd-110-zwave/154551)

<div class="topic-metadata">

**Author:** [@Arne\_Fink](https://community.homey.app/u/Arne_Fink)\
**Replies:** 1\
**Last updated:** [May 5, 2026, 10:45am UTC](https://community.homey.app/t/nexa-zbd-110-zwave/154551 "2026-05-05T10:45:30Z")

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How can i include Nexa ZBD-110 dimmer, Zwave, to Homey Pro?

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## [New User Timer Struggles](https://community.homey.app/t/new-user-timer-struggles/154512)

<div class="topic-metadata">

**Author:** [@Gavin\_Thorpe](https://community.homey.app/u/Gavin_Thorpe)\
**Replies:** 3\
**Last updated:** [May 5, 2026, 1:48am UTC](https://community.homey.app/t/new-user-timer-struggles/154512 "2026-05-05T01:48:06Z")

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I found this “wait & switch” app that partially achieves what I’m wanting to do but it maxes out at 89 seconds and I want to get about 5 minutes of a delay timer. If I attempt to used the “countdown” app the lights w…

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## [\[HowTo\] Thread Networks: As You Route, So You Mesh](https://community.homey.app/t/howto-thread-networks-as-you-route-so-you-mesh/154516)

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**Author:** [@ChrisG](https://community.homey.app/u/ChrisG)\
**Replies:** 2\
**Last updated:** [May 4, 2026, 2:54pm UTC](https://community.homey.app/t/howto-thread-networks-as-you-route-so-you-mesh/154516 "2026-05-04T14:54:05Z")

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## [power loop swimming pool pump management with POOL PANEL app](https://community.homey.app/t/power-loop-swimming-pool-pump-management-with-pool-panel-app/110783)

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**Author:** [@Philippe\_ALMEIDA](https://community.homey.app/u/Philippe_ALMEIDA)\
**Replies:** 3\
**Last updated:** [May 4, 2026, 1:28pm UTC](https://community.homey.app/t/power-loop-swimming-pool-pump-management-with-pool-panel-app/110783 "2026-05-04T13:28:31Z")

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Good morning, I am looking for an application for a POWERPOOL heat pump with an ADP04a wifi module and POOLPANEL app. I can’t retrieve the information. Can someone help me. THANKS

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## [Reboot homey bridge with a flow](https://community.homey.app/t/reboot-homey-bridge-with-a-flow/58700)

<div class="topic-metadata">

**Author:** [@eric\_nobel](https://community.homey.app/u/eric_nobel)\
**Replies:** 7\
**Last updated:** [May 4, 2026, 8:42am UTC](https://community.homey.app/t/reboot-homey-bridge-with-a-flow/58700 "2026-05-04T08:42:44Z")

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Is there a way to reboot homey bridge at night with a flow ? Cause i have to reboot homey bridge a couplet of Times a week tot restore zwave .

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## [Solaredge status via modbus](https://community.homey.app/t/solaredge-status-via-modbus/154309)

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**Author:** [@Peter\_Br](https://community.homey.app/u/Peter_Br)\
**Replies:** 2\
**Last updated:** [May 4, 2026, 8:04am UTC](https://community.homey.app/t/solaredge-status-via-modbus/154309 "2026-05-04T08:04:28Z")

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In the past I used Home Assistent. In HA it was possible to read out the status of the Solaredge inverter. It was possible to see if the inverter switched off due to overvoltage or errors Is it possible to read out th…

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## [Every day Homey Pro 2023 looses connection for about 5 times](https://community.homey.app/t/every-day-homey-pro-2023-looses-connection-for-about-5-times/152159)

<div class="topic-metadata">

**Author:** [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\
**Replies:** 30\
**Last updated:** [May 3, 2026, 11:50am UTC](https://community.homey.app/t/every-day-homey-pro-2023-looses-connection-for-about-5-times/152159 "2026-05-03T11:50:34Z")

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A few months ago my Homey Pro 2023 lost connection a really lot of times each day. Or at least the famous message appeared: “Homey has lost its connection”. Without any clear cause. It was connected by wifi at that time. …

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## [Philips Hue motion sensor data is not received bij Homey Pro](https://community.homey.app/t/philips-hue-motion-sensor-data-is-not-received-bij-homey-pro/153987)

<div class="topic-metadata">

**Author:** [@Rob\_Meershoek](https://community.homey.app/u/Rob_Meershoek)\
**Replies:** 4\
**Last updated:** [May 3, 2026, 8:40am UTC](https://community.homey.app/t/philips-hue-motion-sensor-data-is-not-received-bij-homey-pro/153987 "2026-05-03T08:40:03Z")

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I have three Hue motion sensors connected to the Philips Hue Bridge. I have the bridge connected to the Homey Pro, and can read the illumination (#lux) and use this in flows. Now for the last 11 days, the data is no lon…

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## [Google Nest doorbell and CAM's and motion sensor messages](https://community.homey.app/t/google-nest-doorbell-and-cams-and-motion-sensor-messages/154465)

<div class="topic-metadata">

**Author:** [@Rob\_Bruining](https://community.homey.app/u/Rob_Bruining)\
**Replies:** 0\
**Last updated:** [May 2, 2026, 5:36pm UTC](https://community.homey.app/t/google-nest-doorbell-and-cams-and-motion-sensor-messages/154465 "2026-05-02T17:36:10Z")

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Is there someone who have a good working motion trigger of the Google Nest app in Homey. Together with CAM devices or a doorbell device?

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## [IKEA Home Smart Matter Devices - Test in the wild](https://community.homey.app/t/ikea-home-smart-matter-devices-test-in-the-wild/148096)

<div class="topic-metadata">

**Author:** [@HomeAut](https://community.homey.app/u/HomeAut)\
**Replies:** 14\
**Last updated:** [May 2, 2026, 4:53pm UTC](https://community.homey.app/t/ikea-home-smart-matter-devices-test-in-the-wild/148096 "2026-05-02T16:53:58Z")

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Hi all, I’m testing some new Ikea matter devices. Test results so far: Bilresa 2 button remote - BILRESA afstandsbediening, wit smart/dubbele knop - IKEA Able to connect to homey only once, but is not functioning corre…

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