# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=178 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 179 --- ## [Home Wizard connection lost with software update](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300)
**Author:** [@Jaap\_Dekker](https://community.homey.app/u/Jaap_Dekker)\ **Replies:** 6\ **Last updated:** [August 10, 2023, 6:32pm UTC](https://community.homey.app/t/home-wizard-connection-lost-with-software-update/81300 "2023-08-10T18:32:42Z")
4 days ago Homey software updated to 8.1.4 and Home Wizard 3.2.0. This has been done automatically. Ever since no connection any more with mij Home Wizard p1-dongle. I have removed the Home Wizard in Homey and tried to… --- ## [Easyenergy.com](https://community.homey.app/t/easyenergy-com/86691)
**Author:** [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 11:28am UTC](https://community.homey.app/t/easyenergy-com/86691 "2023-08-10T11:28:26Z")
Does anyone know why my Homey is using “mijn.easyenergy.com” ? First I thought it was the app Power By The Hour, but looking further I suppose that one is using entsoe.eu. --- ## [Zigbee reset - alternate approach - would that work?](https://community.homey.app/t/zigbee-reset-alternate-approach-would-that-work/41780)
**Author:** [@Sharkys](https://community.homey.app/u/Sharkys)\ **Replies:** 5\ **Last updated:** [August 10, 2023, 9:23am UTC](https://community.homey.app/t/zigbee-reset-alternate-approach-would-that-work/41780 "2023-08-10T09:23:36Z")
I might need to perform Zigbee network reset on v5 but with 61 devices and 300 flows, I’m looking for a simplified “How to”. I was thinking about following way to perform reset and Zones/Flows repair - what do you think,… --- ## [Problem to add z-wave device: TIMEDOUT](https://community.homey.app/t/problem-to-add-z-wave-device-timedout/84195)
**Author:** [@Nicolas](https://community.homey.app/u/Nicolas)\ **Replies:** 2\ **Last updated:** [August 8, 2023, 4:15pm UTC](https://community.homey.app/t/problem-to-add-z-wave-device-timedout/84195 "2023-08-08T16:15:25Z")
Hi, I’m new user with HP23. I have a eedomus+ and will migrate my home automation to the Homey, but I have a problem with z-wave. I’m trying to add my first z-wave device, but got an error : (in french: Quelque chose … --- ## [Homey Pro range](https://community.homey.app/t/homey-pro-range/86034)
**Author:** [@Eson](https://community.homey.app/u/Eson)\ **Replies:** 5\ **Last updated:** [August 7, 2023, 5:32pm UTC](https://community.homey.app/t/homey-pro-range/86034 "2023-08-07T17:32:49Z")
What is the actual range on Homey Pro with nexa, fibaro and telldus devices (wallplugs). Asking because I am in the process of converting from Telldus Net and Fibaro Homecenter 3 which both have +30 meters range with th… --- ## [Does migration from early Homey Pro to Homey2023 work well?](https://community.homey.app/t/does-migration-from-early-homey-pro-to-homey2023-work-well/86481)
**Author:** [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Replies:** 2\ **Last updated:** [August 8, 2023, 6:58am UTC](https://community.homey.app/t/does-migration-from-early-homey-pro-to-homey2023-work-well/86481 "2023-08-08T06:58:00Z")
Hi all! I have tried to understand whether migration from previous Homey Pro to Homey 2023 works well or not. Some reports issues with z-wave not working after a while, some that repairing zigbee does not work. I gues… --- ## [Flow to use brightness sensor in Aqara Motion Sensor?](https://community.homey.app/t/flow-to-use-brightness-sensor-in-aqara-motion-sensor/27859)
**Author:** [@Capetrip](https://community.homey.app/u/Capetrip)\ **Replies:** 3\ **Last updated:** [August 8, 2023, 6:27am UTC](https://community.homey.app/t/flow-to-use-brightness-sensor-in-aqara-motion-sensor/27859 "2023-08-08T06:27:11Z")
I am a bit disapointed that I have to ask this question here as I thought it would be easy and I use Homey now for a few weeks but I am not able to use the brightness sensor of an Aqara Motion Sensor in a flow. I want t… --- ## [Zigbee low range](https://community.homey.app/t/zigbee-low-range/86043)
**Author:** [@Sulema\_Maliska](https://community.homey.app/u/Sulema_Maliska)\ **Replies:** 17\ **Last updated:** [August 7, 2023, 9:34pm UTC](https://community.homey.app/t/zigbee-low-range/86043 "2023-08-07T21:34:36Z")
Hello, Today I received my first Homey, the Homey Pro (2023 model). I was excited to start using the Homey, but unfortunately I cannot seem to connect any Zigbee devices that are further away than ~3 meters, tested with… --- ## [Athom Roadmap for Homey services and Homey Pro (Early 2023)](https://community.homey.app/t/athom-roadmap-for-homey-services-and-homey-pro-early-2023/79172)
**Author:** [@Anders\_Green](https://community.homey.app/u/Anders_Green)\ **Replies:** 7\ **Last updated:** [August 7, 2023, 7:47pm UTC](https://community.homey.app/t/athom-roadmap-for-homey-services-and-homey-pro-early-2023/79172 "2023-08-07T19:47:48Z")
All info about web app, HP2023 and bridgen are all beta beta beta. Is there any timeline when stuff is going out of beta and into GA??? --- ## [Internet data down after installing homey pro](https://community.homey.app/t/internet-data-down-after-installing-homey-pro/83041)
**Author:** [@mike2](https://community.homey.app/u/mike2)\ **Replies:** 3\ **Last updated:** [August 7, 2023, 11:07am UTC](https://community.homey.app/t/internet-data-down-after-installing-homey-pro/83041 "2023-08-07T11:07:04Z")
I’m new to homey and was very excited when the new homey pro 2023 was delivered. Installing and adding devices was no problem and everything is running smoothly but now I have on big problem… After installing the homey … --- ## [Can not delete broken variable](https://community.homey.app/t/can-not-delete-broken-variable/85230)
**Author:** [@Sverre\_Rakkenes](https://community.homey.app/u/Sverre_Rakkenes)\ **Replies:** 5\ **Last updated:** [August 7, 2023, 10:24am UTC](https://community.homey.app/t/can-not-delete-broken-variable/85230 "2023-08-07T10:24:09Z")
So I messed up my login, and I set my global variable to something that it should not be. Now i can not edit it nor delete it. seen this before? Also if anyone has example of global variable for ikea light and ho to… --- ## [Added/updated app to support for specific device - device is still generic](https://community.homey.app/t/added-updated-app-to-support-for-specific-device-device-is-still-generic/12545)
**Author:** [@SanderCox](https://community.homey.app/u/SanderCox)\ **Replies:** 1\ **Last updated:** [May 2, 2019, 10:39am UTC](https://community.homey.app/t/added-updated-app-to-support-for-specific-device-device-is-still-generic/12545 "2019-05-02T10:39:48Z")
I have added a z-wave thermostat to my homey and it displayed that the device was unsupported. Switched to a beta version of that particular app but device is still listed as generic… what do I need o do to make it avail… --- ## [Neo coolcam double wall switch](https://community.homey.app/t/neo-coolcam-double-wall-switch/86357)
**Author:** [@Michel\_Bruins](https://community.homey.app/u/Michel_Bruins)\ **Replies:** 0\ **Last updated:** [August 7, 2023, 6:08am UTC](https://community.homey.app/t/neo-coolcam-double-wall-switch/86357 "2023-08-07T06:08:17Z")
Hi, My neo coolcam double switch Z-wave will only show up as a single switch. How can i add the 2nd switch?? --- ## [Aeotec App not installed](https://community.homey.app/t/aeotec-app-not-installed/86281)
**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\ **Replies:** 2\ **Last updated:** [August 6, 2023, 10:42pm UTC](https://community.homey.app/t/aeotec-app-not-installed/86281 "2023-08-06T22:42:04Z")
Is anyone having an issue with their Aeotec devices. All my Aeotec devices are off line (Red ! triangle). If I try and restart the App it says it is not installed. --- ## [Devices no longer connected reachable in homey](https://community.homey.app/t/devices-no-longer-connected-reachable-in-homey/86196)
**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\ **Replies:** 4\ **Last updated:** [August 6, 2023, 6:39pm UTC](https://community.homey.app/t/devices-no-longer-connected-reachable-in-homey/86196 "2023-08-06T18:39:52Z")
Hi guys, im really out of words here on how to fix this issue. This had happend to me earlier but I fixed it by adding all the devices as new again and just fixing it the flow by replacing the cards. But now i own much … --- ## [Image grabber](https://community.homey.app/t/image-grabber/3120)
**Author:** [@Robert\_b89](https://community.homey.app/u/Robert_b89)\ **Replies:** 67\ **Last updated:** [August 6, 2023, 10:46am UTC](https://community.homey.app/t/image-grabber/3120 "2023-08-06T10:46:13Z")
Hello, I have a problem with the app image grabber and telegram. When my doorbel rings i get a telegram message and a picture. The problem is i allways get the same picture its not a new one. So its a cache thing i thin… --- ## [Can't connect zwave.me switch](https://community.homey.app/t/cant-connect-zwave-me-switch/30153)
**Author:** [@Hans\_de\_Bruyne](https://community.homey.app/u/Hans_de_Bruyne)\ **Replies:** 11\ **Last updated:** [February 4, 2021, 9:15am UTC](https://community.homey.app/t/cant-connect-zwave-me-switch/30153 "2021-02-04T09:15:25Z")
Hi, I can’t connect my first z-wave device to Homey. It’s a zwave.me switch (2 wired). https://www.robbshop.nl/wandschakelaar-set-everlux-z-wave-me-zmee05434-3727 The switch works manually, but I don’t get it connecte… --- ## [(HSV) coloring a lamp in script?](https://community.homey.app/t/hsv-coloring-a-lamp-in-script/85679)
**Author:** [@Lacobo](https://community.homey.app/u/Lacobo)\ **Replies:** 8\ **Last updated:** [August 3, 2023, 4:02pm UTC](https://community.homey.app/t/hsv-coloring-a-lamp-in-script/85679 "2023-08-03T16:02:50Z")
Using text/script for +30 years I’m more of a text person. To convert at least a part of my flows (Just started a month ago with Homey Pro’23 ) to text I’ve started creating my first scripts. What I can’t figure out is … --- ## [Long time Hubitat User](https://community.homey.app/t/long-time-hubitat-user/86181)
**Author:** [@Daniel\_Edge](https://community.homey.app/u/Daniel_Edge)\ **Replies:** 1\ **Last updated:** [August 5, 2023, 7:40am UTC](https://community.homey.app/t/long-time-hubitat-user/86181 "2023-08-05T07:40:53Z")
Hi All, I’ve been running with Hubitat ever since it was released and I’ve been increasingly intrigued by some of the recent homey press announcements. My setup today is a mix of Hubitat, homeassistant (for dashboards a… --- ## [Flow which displays cam video on Amazon Echo show 10](https://community.homey.app/t/flow-which-displays-cam-video-on-amazon-echo-show-10/86176)
**Author:** [@Sonews](https://community.homey.app/u/Sonews)\ **Replies:** 0\ **Last updated:** [August 4, 2023, 9:26pm UTC](https://community.homey.app/t/flow-which-displays-cam-video-on-amazon-echo-show-10/86176 "2023-08-04T21:26:42Z")
Hello, I’d like have a flow which streams a video of my Amazon Blink Camera on my Amazon Echo Show 10 when the camera detects a motion. I make this flow (see photo) but it does not work. Can you help me please ? Than… --- ## [Trouble with associating Amazon Alexa and Homey](https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103)
**Author:** [@Mister\_So](https://community.homey.app/u/Mister_So)\ **Replies:** 1\ **Last updated:** [August 4, 2023, 12:38pm UTC](https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103 "2023-08-04T12:38:11Z")
Hello, i’ve received my brand new Homey Pro 2023. I tried to add Alexa App but it does not work. After downloading Alexa app and entering homey account details, Alexa search devices but there is a error message that sa… --- ## [Phone App](https://community.homey.app/t/phone-app/86110)
**Author:** [@Marcel\_Degens](https://community.homey.app/u/Marcel_Degens)\ **Replies:** 0\ **Last updated:** [August 4, 2023, 10:32am UTC](https://community.homey.app/t/phone-app/86110 "2023-08-04T10:32:38Z")
Is there a limet to phones that can be connected to your homy Pro? --- ## [Shelly 4I plus + Zigbee lamp dim flowcard](https://community.homey.app/t/shelly-4i-plus-zigbee-lamp-dim-flowcard/86084)
**Author:** [@Hamid\_Khadembashi](https://community.homey.app/u/Hamid_Khadembashi)\ **Replies:** 0\ **Last updated:** [August 4, 2023, 6:52am UTC](https://community.homey.app/t/shelly-4i-plus-zigbee-lamp-dim-flowcard/86084 "2023-08-04T06:52:46Z")
Hi all, Recently got my Homey Pro and just installed some Shelly 4I plus yesterday and was playing around with it today and got a bit frustrated. How do I create a flowcard for diming a specific number of Zigbee lights… --- ## [Help on IR app](https://community.homey.app/t/help-on-ir-app/85635)
**Author:** [@Martin072](https://community.homey.app/u/Martin072)\ **Replies:** 2\ **Last updated:** [August 1, 2023, 8:47am UTC](https://community.homey.app/t/help-on-ir-app/85635 "2023-08-01T08:47:25Z")
I’ve noticed there is no ‘generic’ IR app available to send, for example, prontohex codes. Since Homey 2023 can’t learn them, and switchbot is a nightmare (using cloud, very slow in response) I was looking to create a s… --- ## [Http request with homey pro 2023](https://community.homey.app/t/http-request-with-homey-pro-2023/85941)
**Author:** [@nyjets](https://community.homey.app/u/nyjets)\ **Replies:** 10\ **Last updated:** [August 3, 2023, 1:54pm UTC](https://community.homey.app/t/http-request-with-homey-pro-2023/85941 "2023-08-03T13:54:36Z")
Good morning, I got my new homey (2023) this week and currently, I´m checking, which apps are running and which apps are not running, before I start the migration. I query the oillevel from an API with the HTTP request… --- ## [Devices from Homey bridge to Homey Pro 2023](https://community.homey.app/t/devices-from-homey-bridge-to-homey-pro-2023/85882)
**Author:** [@Marc5](https://community.homey.app/u/Marc5)\ **Replies:** 3\ **Last updated:** [August 3, 2023, 8:57am UTC](https://community.homey.app/t/devices-from-homey-bridge-to-homey-pro-2023/85882 "2023-08-03T08:57:33Z")
Hai everybody, I recently received my Homey pro (2023). I would like to import the homey bridge devices to my homey pro. I haven’t found any manual to do this. Is there any way to do this? Thanks in advance for your an… --- ## [How to make sure that an event only happens between 2 specific times](https://community.homey.app/t/how-to-make-sure-that-an-event-only-happens-between-2-specific-times/85960)
**Author:** [@Keld8382](https://community.homey.app/u/Keld8382)\ **Replies:** 2\ **Last updated:** [August 3, 2023, 8:31am UTC](https://community.homey.app/t/how-to-make-sure-that-an-event-only-happens-between-2-specific-times/85960 "2023-08-03T08:31:13Z")
I am new to the Homey/Homey Pro platform, and I am trying to create at simple slow, that will turn on my light in my kitchen when my motion sensor in my hall detects motion. I only want that to happen every workday and o… --- ## [Help a girl out with new homey!](https://community.homey.app/t/help-a-girl-out-with-new-homey/85771)
**Author:** [@Emilia](https://community.homey.app/u/Emilia)\ **Replies:** 18\ **Last updated:** [August 3, 2023, 8:27am UTC](https://community.homey.app/t/help-a-girl-out-with-new-homey/85771 "2023-08-03T08:27:13Z")
Ok, so due to some problems with the electricity in my area, my old homey blew up. Or, the cable did and took homey with it. The biggest problem is that it wasn’t me who set this smart system up, but it was my former hus… --- ## [Fibaro 2 is «inverse» on Home Pro 2023](https://community.homey.app/t/fibaro-2-is-inverse-on-home-pro-2023/85806)
**Author:** [@Terje\_Pedersen](https://community.homey.app/u/Terje_Pedersen)\ **Replies:** 4\ **Last updated:** [August 2, 2023, 7:18pm UTC](https://community.homey.app/t/fibaro-2-is-inverse-on-home-pro-2023/85806 "2023-08-02T19:18:50Z")
I have a Homey Pro 2023. I am replacing some Nexa dimmers with Fibaro 2 dimmers. Installed the first now and when Homey says it’s on it off and on when Homey says it’s off. Any solution to this? --- ## [Direct association in combination with app/flow](https://community.homey.app/t/direct-association-in-combination-with-app-flow/85896)
**Author:** [@Marijs](https://community.homey.app/u/Marijs)\ **Replies:** 0\ **Last updated:** [August 2, 2023, 7:03pm UTC](https://community.homey.app/t/direct-association-in-combination-with-app-flow/85896 "2023-08-02T19:03:32Z")
I have a fibaro switch which has a direct association with a fibaro wall plug. When the switch is pressed the plug changes status as expected. When I turn it on via the switch but then turn it if via the app the status o… [Previous page](https://community.homey.app/c/questions-help/8.md?page=177) [Next page](https://community.homey.app/c/questions-help/8.md?page=179)