# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=175

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 176

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## [KNX application not working](https://community.homey.app/t/knx-application-not-working/69197)

<div class="topic-metadata">

**Author:** [@Kjartans](https://community.homey.app/u/Kjartans)\
**Replies:** 1\
**Last updated:** [August 29, 2023, 11:55am UTC](https://community.homey.app/t/knx-application-not-working/69197 "2023-08-29T11:55:49Z")

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Hi, I just bought Homey, and is trying to get it to work with my KNX system. Unfortently things are not working as they should. It seemd to me that Homey is not sending the packages correctly to the KNX bus. To make i…

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## [Global battery monitoring](https://community.homey.app/t/global-battery-monitoring/48043)

<div class="topic-metadata">

**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 9\
**Last updated:** [August 29, 2023, 1:08pm UTC](https://community.homey.app/t/global-battery-monitoring/48043 "2023-08-29T13:08:04Z")

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I have read what I can (topics in english) but I cannot determine how battery levels are monitored. I know Homey sends a message to advise a sensor battery is flat, but how can you instrument this in some way? Such as s…

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## [Water Security remote 868Mhz Connect](https://community.homey.app/t/water-security-remote-868mhz-connect/88297)

<div class="topic-metadata">

**Author:** [@Chew\_Backa](https://community.homey.app/u/Chew_Backa)\
**Replies:** 1\
**Last updated:** [August 29, 2023, 12:21pm UTC](https://community.homey.app/t/water-security-remote-868mhz-connect/88297 "2023-08-29T12:21:29Z")

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Hello, My apologies for being a newbie on Homey. I have an 868MHz remote that can close/open the main water pipe. I successfully managed to find an app that closes/opens my 433 Mhz blinds. I do not think the signal in t…

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## [Extend the Z-Wave network using Aeotec Range Extender 7](https://community.homey.app/t/extend-the-z-wave-network-using-aeotec-range-extender-7/88074)

<div class="topic-metadata">

**Author:** [@HomeyHiC](https://community.homey.app/u/HomeyHiC)\
**Replies:** 6\
**Last updated:** [August 29, 2023, 10:54am UTC](https://community.homey.app/t/extend-the-z-wave-network-using-aeotec-range-extender-7/88074 "2023-08-29T10:54:59Z")

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I have bought two Aeotec Range Extender 7 with the assumption this will help me to extend the Z-Wave network and get a connection between flat in a block (2nd floor) and garage (-1). Nevertheless, before I try it in this…

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## [BREL Motor Shutter preferred position](https://community.homey.app/t/brel-motor-shutter-preferred-position/9940)

<div class="topic-metadata">

**Author:** [@Undutchable](https://community.homey.app/u/Undutchable)\
**Replies:** 12\
**Last updated:** [August 29, 2023, 10:41am UTC](https://community.homey.app/t/brel-motor-shutter-preferred-position/9940 "2023-08-29T10:41:33Z")

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While creating a new flow I did find a new card for my shutters (Brel). But it doesn’t react no matter what setting is been configured. On Github are a few issues stated, but all of them are archieved. Latest reaction …

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## [Preference setting blinds Brel motor](https://community.homey.app/t/preference-setting-blinds-brel-motor/88095)

<div class="topic-metadata">

**Author:** [@Raymond1269](https://community.homey.app/u/Raymond1269)\
**Replies:** 2\
**Last updated:** [August 29, 2023, 5:40am UTC](https://community.homey.app/t/preference-setting-blinds-brel-motor/88095 "2023-08-29T05:40:52Z")

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Hello, I’m new in the world of Homey Pro 2023. Question, I have some bi-directional motors from Brel. On the remote control (DD2702) I can push the favourite/ stop button, so the screen is going to the favourite settin…

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## [Tasmota mqtt device not found](https://community.homey.app/t/tasmota-mqtt-device-not-found/88029)

<div class="topic-metadata">

**Author:** [@Wilco\_de\_Jongh](https://community.homey.app/u/Wilco_de_Jongh)\
**Replies:** 7\
**Last updated:** [August 28, 2023, 7:34pm UTC](https://community.homey.app/t/tasmota-mqtt-device-not-found/88029 "2023-08-28T19:34:41Z")

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Good morning everyone, I’m working on a connection of NFC reader on Homey. I think everything works fine but I can’t get the part added to Homey pro via Tasmota MQTT. I am using a Wemos D1 mini V4 with Tasmota sensor so…

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## [Adding Aqara mini switch](https://community.homey.app/t/adding-aqara-mini-switch/46250)

<div class="topic-metadata">

**Author:** [@Haxp1](https://community.homey.app/u/Haxp1)\
**Replies:** 6\
**Last updated:** [August 28, 2023, 5:54pm UTC](https://community.homey.app/t/adding-aqara-mini-switch/46250 "2023-08-28T17:54:39Z")

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Bought 3 aqara mini switches, 2 of them worked perfect to add direct to Homey Pro. The third will not, it starts flashing the blue LED as it should after 3sec. But it should only blink 3 times, this one flashes as long …

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## [Bluetooth next mini ziggo](https://community.homey.app/t/bluetooth-next-mini-ziggo/88222)

<div class="topic-metadata">

**Author:** [@Chris10](https://community.homey.app/u/Chris10)\
**Replies:** 0\
**Last updated:** [August 28, 2023, 4:40pm UTC](https://community.homey.app/t/bluetooth-next-mini-ziggo/88222 "2023-08-28T16:40:57Z")

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Is it possible to control the next mini from ziggo with the Bluetooth of the new Homey pro? Turning it off and on it’s no problem but I would like to have the Remote control Voice control.

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## [Can a fan connected to Alexa be controled by Siri?](https://community.homey.app/t/can-a-fan-connected-to-alexa-be-controled-by-siri/88211)

<div class="topic-metadata">

**Author:** [@GERMAN.MIQUEL](https://community.homey.app/u/GERMAN.MIQUEL)\
**Replies:** 0\
**Last updated:** [August 28, 2023, 1:24pm UTC](https://community.homey.app/t/can-a-fan-connected-to-alexa-be-controled-by-siri/88211 "2023-08-28T13:24:14Z")

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Hello all, I have a couple WiFi Fans from Ikohs manufacter (CREATE is the brand) with their own App for controlling. I have connected them to my Alexa App (no Alexa devices at home) since there is no App available in Ho…

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## [Homey Pro 2016, not responsive](https://community.homey.app/t/homey-pro-2016-not-responsive/88184)

<div class="topic-metadata">

**Author:** [@Kristian\_Sognli](https://community.homey.app/u/Kristian_Sognli)\
**Replies:** 1\
**Last updated:** [August 28, 2023, 8:33am UTC](https://community.homey.app/t/homey-pro-2016-not-responsive/88184 "2023-08-28T08:33:27Z")

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Is there any way to reset the homey without loosing all the units and flows? Suddenly my Homey Pro 2016 is not working anymore, and I have Ikea, Fibaro, Verisure +++ on it with the flows that follows the units. Yes I h…

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## [Understanding energy CSV output and tryingt to calculate energy usage](https://community.homey.app/t/understanding-energy-csv-output-and-tryingt-to-calculate-energy-usage/87829)

<div class="topic-metadata">

**Author:** [@Halono007](https://community.homey.app/u/Halono007)\
**Replies:** 2\
**Last updated:** [August 28, 2023, 6:46am UTC](https://community.homey.app/t/understanding-energy-csv-output-and-tryingt-to-calculate-energy-usage/87829 "2023-08-28T06:46:54Z")

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I went to insights and then showed last 24 hours for my measurement of a heater (EVA Zigbee Smart Plug 16A plug ). The report this for some measurements on energy usage (watts) Example snip from output: 2023-08-21…

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## [NEDIS screen switch](https://community.homey.app/t/nedis-screen-switch/88131)

<div class="topic-metadata">

**Author:** [@Sjoerd\_Hofstee](https://community.homey.app/u/Sjoerd_Hofstee)\
**Replies:** 1\
**Last updated:** [August 28, 2023, 1:05am UTC](https://community.homey.app/t/nedis-screen-switch/88131 "2023-08-28T01:05:43Z")

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Hi, I am trying to connect the nedis screens via Tuya to homey pro but Tuya is not seeing the screenswitchs. Is this not yet available? Sjoerd

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## [Not able to start Advanced Flow from other flow or iOS Tasks (opdrachten)](https://community.homey.app/t/not-able-to-start-advanced-flow-from-other-flow-or-ios-tasks-opdrachten/88173)

<div class="topic-metadata">

**Author:** [@Kwint](https://community.homey.app/u/Kwint)\
**Replies:** 1\
**Last updated:** [August 28, 2023, 12:44am UTC](https://community.homey.app/t/not-able-to-start-advanced-flow-from-other-flow-or-ios-tasks-opdrachten/88173 "2023-08-28T00:44:27Z")

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Advanced flows are great but I am not able to trigger them from Tasks in iOS (Opdrachten) or from any other normal flow. Is this how it is supposed to be or am I doing something wrong?

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## [Philips TV no AND option in the flow](https://community.homey.app/t/philips-tv-no-and-option-in-the-flow/88122)

<div class="topic-metadata">

**Author:** [@Wilco\_de\_Jongh](https://community.homey.app/u/Wilco_de_Jongh)\
**Replies:** 5\
**Last updated:** [August 27, 2023, 7:39pm UTC](https://community.homey.app/t/philips-tv-no-and-option-in-the-flow/88122 "2023-08-27T19:39:11Z")

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Hello all, I have added both philips apps, but the Lucas version cannot be found on the TV, even when I enter the IP address. if i run the test http://192.168.1.10:1925/system i get a blank white page and no json? If I…

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## [Changing state of device in Homey without triggering it?](https://community.homey.app/t/changing-state-of-device-in-homey-without-triggering-it/87988)

<div class="topic-metadata">

**Author:** [@torarnv](https://community.homey.app/u/torarnv)\
**Replies:** 18\
**Last updated:** [August 27, 2023, 1:17pm UTC](https://community.homey.app/t/changing-state-of-device-in-homey-without-triggering-it/87988 "2023-08-27T13:17:51Z")

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I have a socket device (S) that’s triggered externally by two remote switches (A and B), but doesn’t have the ability to report its state. I have added the device to Homey by mirroring the signal from one of the switches…

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## [Homey Pro Flows not working](https://community.homey.app/t/homey-pro-flows-not-working/87587)

<div class="topic-metadata">

**Author:** [@DrGonzo](https://community.homey.app/u/DrGonzo)\
**Replies:** 5\
**Last updated:** [August 27, 2023, 1:23am UTC](https://community.homey.app/t/homey-pro-flows-not-working/87587 "2023-08-27T01:23:01Z")

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I’m new to Homey and it works very well for the most part. I have the 2019 Homey Pro and did som flows that does not start unless manually started. For example I did a flow that shuts off the LED screensaver at 19:00, b…

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## [Homey Pro (2023) Brel motor and KAKU](https://community.homey.app/t/homey-pro-2023-brel-motor-and-kaku/88064)

<div class="topic-metadata">

**Author:** [@Webmol](https://community.homey.app/u/Webmol)\
**Replies:** 0\
**Last updated:** [August 26, 2023, 6:10pm UTC](https://community.homey.app/t/homey-pro-2023-brel-motor-and-kaku/88064 "2023-08-26T18:10:22Z")

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Hi everybody, I have a question. I have a rollerblind with a BREL motor. This motor functions, without a BREL bridge, perfectly with the KAKU app. But for some reason I can’t find the rollerblind in my Homey appliance…

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## [Is there a way to get help when you start?:](https://community.homey.app/t/is-there-a-way-to-get-help-when-you-start/87989)

<div class="topic-metadata">

**Author:** [@Wijbe\_Benders](https://community.homey.app/u/Wijbe_Benders)\
**Replies:** 15\
**Last updated:** [August 25, 2023, 9:03pm UTC](https://community.homey.app/t/is-there-a-way-to-get-help-when-you-start/87989 "2023-08-25T21:03:19Z")

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So, I have a Homey. Nothing works with it… Looking for help is a hell of a job… Where can I find a beginners guide? At the moment I feel a bit ripped off by Homey… Hope there is a way!

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## [Adding a timer for aqara p1 or sonoff mini](https://community.homey.app/t/adding-a-timer-for-aqara-p1-or-sonoff-mini/87972)

<div class="topic-metadata">

**Author:** [@Honza\_Jilek](https://community.homey.app/u/Honza_Jilek)\
**Replies:** 1\
**Last updated:** [August 25, 2023, 3:41pm UTC](https://community.homey.app/t/adding-a-timer-for-aqara-p1-or-sonoff-mini/87972 "2023-08-25T15:41:16Z")

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Hello, I am a new user of homey for early 2023. H ow do I create a flow to turn off sonoff mini after about 10 seconds? It doesn’t work as shown in the picture. Thanks for the advice

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## [Can I support my custom Zigbee device with just a Bridge?](https://community.homey.app/t/can-i-support-my-custom-zigbee-device-with-just-a-bridge/87893)

<div class="topic-metadata">

**Author:** [@mortenmoulder](https://community.homey.app/u/mortenmoulder)\
**Replies:** 20\
**Last updated:** [August 25, 2023, 3:25pm UTC](https://community.homey.app/t/can-i-support-my-custom-zigbee-device-with-just-a-bridge/87893 "2023-08-25T15:25:23Z")

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Hello. I have developed my own Zigbee device and would like it to get supported in Homey. As I do not own a Homey device, I am not sure what to do. Purchasing a Homey Pro is too expensive just to make my device supported…

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## [Zigbee radiateur ACOVA ALCANTRA](https://community.homey.app/t/zigbee-radiateur-acova-alcantra/86278)

<div class="topic-metadata">

**Author:** [@Julien\_31](https://community.homey.app/u/Julien_31)\
**Replies:** 1\
**Last updated:** [August 25, 2023, 2:21pm UTC](https://community.homey.app/t/zigbee-radiateur-acova-alcantra/86278 "2023-08-25T14:21:50Z")

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Bonjour Sous jeedom, je pouvais intégrer ces radiateurs, en ajoutant le script cf ci apres. Savez vous s’il est possible de faire la meme chose ? Good morning Under jeedom, I could integrate these radiators, by addi…

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## [Water level - any solution supported by Homey](https://community.homey.app/t/water-level-any-solution-supported-by-homey/28644)

<div class="topic-metadata">

**Author:** [@Sharkys](https://community.homey.app/u/Sharkys)\
**Replies:** 7\
**Last updated:** [August 25, 2023, 7:50am UTC](https://community.homey.app/t/water-level-any-solution-supported-by-homey/28644 "2023-08-25T07:50:52Z")

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Hi, haven’t found much on this, but is there any chance to integrate some solution with Homey to get water level measurement system ? Eg. https://en.robbshop.nl/water-level-meter-aquaplumb-vegatronix in combination with…

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## [How to create a custom string + image capability](https://community.homey.app/t/how-to-create-a-custom-string-image-capability/87733)

<div class="topic-metadata">

**Author:** [@Max\_Klevebrand](https://community.homey.app/u/Max_Klevebrand)\
**Replies:** 6\
**Last updated:** [August 24, 2023, 5:10pm UTC](https://community.homey.app/t/how-to-create-a-custom-string-image-capability/87733 "2023-08-24T17:10:06Z")

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Hi! I am making an app to my Homey but I am struggling to add a custom capability. I just want to add a custom capability that is a string and simply an icon that looks almost like the default ones for measure\_power. …

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## [Cannot find card "When a webhook is recieved"](https://community.homey.app/t/cannot-find-card-when-a-webhook-is-recieved/87825)

<div class="topic-metadata">

**Author:** [@Henk\_van\_Dijk](https://community.homey.app/u/Henk_van_Dijk)\
**Replies:** 7\
**Last updated:** [August 24, 2023, 7:09am UTC](https://community.homey.app/t/cannot-find-card-when-a-webhook-is-recieved/87825 "2023-08-24T07:09:41Z")

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When I am trying to ad a card in an advanced flow for starting a trigger initiated by a webhook in most tutorials (also from Homey) i find i have to go to “Logic”, and then I’m going to find “When a webhook is received…”…

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## [Replacement for ikea panels](https://community.homey.app/t/replacement-for-ikea-panels/87729)

<div class="topic-metadata">

**Author:** [@Peter\_Hartung](https://community.homey.app/u/Peter_Hartung)\
**Replies:** 8\
**Last updated:** [August 23, 2023, 7:45pm UTC](https://community.homey.app/t/replacement-for-ikea-panels/87729 "2023-08-23T19:45:53Z")

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I’m looking for some panels for the bathroom like SMART+ Wifi Planon Plus Backlight 1000x250mm RGB + TW + RC because the ikea panels are no longer available. The LEDVANCE are not supportet in the App :frowning: but they…

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## [Howto connect Blitzwolf SHP13 with metering in HP2023?](https://community.homey.app/t/howto-connect-blitzwolf-shp13-with-metering-in-hp2023/87801)

<div class="topic-metadata">

**Author:** [@lud](https://community.homey.app/u/lud)\
**Replies:** 2\
**Last updated:** [August 23, 2023, 5:20pm UTC](https://community.homey.app/t/howto-connect-blitzwolf-shp13-with-metering-in-hp2023/87801 "2023-08-23T17:20:13Z")

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I would like to receive an email when my washing machine has finished. So I bought an Blitzwolf SHP13 plug, that has a high max throughput. The Tuya app (v.0.1.45) does not recognize the plug (and installs a general Zig…

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## [Is the Nexa dimmer reciever (400w) ZV-9101 compatible?](https://community.homey.app/t/is-the-nexa-dimmer-reciever-400w-zv-9101-compatible/14574)

<div class="topic-metadata">

**Author:** [@ChristofferB](https://community.homey.app/u/ChristofferB)\
**Replies:** 4\
**Last updated:** [August 23, 2023, 3:13pm UTC](https://community.homey.app/t/is-the-nexa-dimmer-reciever-400w-zv-9101-compatible/14574 "2023-08-23T15:13:28Z")

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Hi!, looking to buy a Nexa dimmer reciever (400w) ZV-9101 for a z wave system, and im not sure if it is compatible. I chekced the list of compatibles on the nexa app (in homey app store) and i could find it (its a new p…

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## [How to see status of a roller blind open or closed](https://community.homey.app/t/how-to-see-status-of-a-roller-blind-open-or-closed/87720)

<div class="topic-metadata">

**Author:** [@Leander\_Hautekeete](https://community.homey.app/u/Leander_Hautekeete)\
**Replies:** 2\
**Last updated:** [August 23, 2023, 4:07am UTC](https://community.homey.app/t/how-to-see-status-of-a-roller-blind-open-or-closed/87720 "2023-08-23T04:07:21Z")

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Hello, Is there a way to see the status of a roller blind in the icon . So i have a waterleak which can’t be found and must be under the floor of a pool house for the moment we cant repair it be we still need water so …

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## [Homey Pro 2023 and Heatit z-trm3 connection problem](https://community.homey.app/t/homey-pro-2023-and-heatit-z-trm3-connection-problem/87593)

<div class="topic-metadata">

**Author:** [@Leifster](https://community.homey.app/u/Leifster)\
**Replies:** 2\
**Last updated:** [August 22, 2023, 1:45pm UTC](https://community.homey.app/t/homey-pro-2023-and-heatit-z-trm3-connection-problem/87593 "2023-08-22T13:45:14Z")

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I recently bought a Homey Pro 2023 to control 3x Heatit z-trm3 floor heating thermostats, but I’m unable to connect with any of them. I suspect a bad homey unit, but thought I should check here for advice before startin…

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