# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=174

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 175

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## [Teckin smart plug SP21](https://community.homey.app/t/teckin-smart-plug-sp21/5978)

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**Author:** [@Tibor070](https://community.homey.app/u/Tibor070)\
**Replies:** 1\
**Last updated:** [December 13, 2020, 2:28am UTC](https://community.homey.app/t/teckin-smart-plug-sp21/5978 "2020-12-13T02:28:13Z")

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Hi, Someone familiar with the smart plugs sp21 from Teckin, would like to ad them to my Homey, but I still can not find a way how, there is nothing about Teckin in the Homey apps. Here a link of the plugs:WLAN Smart St…

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## [Room activity always "Active"](https://community.homey.app/t/room-activity-always-active/88866)

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**Author:** [@null](https://community.homey.app/u/null)\
**Replies:** 5\
**Last updated:** [September 6, 2023, 2:44pm UTC](https://community.homey.app/t/room-activity-always-active/88866 "2023-09-06T14:44:46Z")

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Hello folks. I have a Homey Pro, and I recently added a Hue motion sensor to the Hue bridge. This gets added easily enough via the Anthom Hue app. Once I added the device, the room is always “Active”. This means flows t…

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## [Homey Pro hangs/unreachable after a while](https://community.homey.app/t/homey-pro-hangs-unreachable-after-a-while/32436)

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**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 14\
**Last updated:** [September 6, 2023, 9:11am UTC](https://community.homey.app/t/homey-pro-hangs-unreachable-after-a-while/32436 "2023-09-06T09:11:45Z")

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Hi, Since i have a homey (pro) i am facing the issue that after about 7-20 days it becomes unreachable Very stressing when i’m on holidays and have to rely on heimdal for my home alarm (and the alarm goes off when i’m…

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## [Energy Monitoring (Solar, Battery, Grid, EV Charger)](https://community.homey.app/t/energy-monitoring-solar-battery-grid-ev-charger/12302)

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**Author:** [@Joereynolds89](https://community.homey.app/u/Joereynolds89)\
**Replies:** 2\
**Last updated:** [September 6, 2023, 7:11am UTC](https://community.homey.app/t/energy-monitoring-solar-battery-grid-ev-charger/12302 "2023-09-06T07:11:08Z")

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Ive searched but cant find anything that can run multiple clamps. I want historical monitoring on multiple supplys in my home (i currently have realtime, and limited monitoring in devices but none historical) Does anyo…

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## [Zigbee2mqtt versus deCONZ](https://community.homey.app/t/zigbee2mqtt-versus-deconz/76219)

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**Author:** [@Ollem](https://community.homey.app/u/Ollem)\
**Replies:** 4\
**Last updated:** [September 6, 2023, 5:28am UTC](https://community.homey.app/t/zigbee2mqtt-versus-deconz/76219 "2023-09-06T05:28:28Z")

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I’ve been using deCONZ for quite a while, and though it’s working fine - most of the time - zigbee2mqtt seems to have more functionality and is supporting more modules. For deCONZ there is an (old) Homey App, but what a…

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## [House building and home automation lighting](https://community.homey.app/t/house-building-and-home-automation-lighting/85154)

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**Author:** [@zinoviyky](https://community.homey.app/u/zinoviyky)\
**Replies:** 8\
**Last updated:** [September 6, 2023, 12:40am UTC](https://community.homey.app/t/house-building-and-home-automation-lighting/85154 "2023-09-06T00:40:14Z")

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Hello, My house is currently under construction and I’d like to control the lighting via a homey pro box, using voice, sensors or a trigger linked to an action. In your opinion, what’s the best solution to put in place…

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## [First Zigbee device randomly working](https://community.homey.app/t/first-zigbee-device-randomly-working/88755)

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**Author:** [@Arco](https://community.homey.app/u/Arco)\
**Replies:** 15\
**Last updated:** [September 5, 2023, 3:03pm UTC](https://community.homey.app/t/first-zigbee-device-randomly-working/88755 "2023-09-05T15:03:03Z")

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Homey Pro 2023 with Gledopto G95 7W Led filament bulb I have a device that should work with Homey, a Gledopto lamp, but most of the times I get a Device unreachable or a Node not found. This is both in advanced flows a…

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## [How to generate a stop of roller shutter 3](https://community.homey.app/t/how-to-generate-a-stop-of-roller-shutter-3/86727)

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**Author:** [@david\_puisais](https://community.homey.app/u/david_puisais)\
**Replies:** 1\
**Last updated:** [September 5, 2023, 6:23am UTC](https://community.homey.app/t/how-to-generate-a-stop-of-roller-shutter-3/86727 "2023-09-05T06:23:08Z")

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Hello ,I don’t know how to generate a stop of roller shutter 3 if I have a power consummation higher than 50W. Could you send me a sample flows to do that ,Homey is really new for me .best regards

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## [Possible to use the new Homey Ethernet adapter (offered in combination with the new Homey Pro 2022) with the old Homey Pro ? (2019-2020)](https://community.homey.app/t/possible-to-use-the-new-homey-ethernet-adapter-offered-in-combination-with-the-new-homey-pro-2022-with-the-old-homey-pro-2019-2020/70351)

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**Author:** [@Niels\_Temmink](https://community.homey.app/u/Niels_Temmink)\
**Replies:** 8\
**Last updated:** [September 5, 2023, 6:15am UTC](https://community.homey.app/t/possible-to-use-the-new-homey-ethernet-adapter-offered-in-combination-with-the-new-homey-pro-2022-with-the-old-homey-pro-2019-2020/70351 "2023-09-05T06:15:04Z")

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Hi all, On the homey website the new Homey Pro is now available for pre-order. There is an optionel extra in the form of an Ethernet Adapter. Im not ready to replace my old Homey yet but would it be possible to purcha…

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## [JSON POST with App "Simple HTTP Connector For Flows"](https://community.homey.app/t/json-post-with-app-simple-http-connector-for-flows/16702)

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**Author:** [@Jonas\_Almquist](https://community.homey.app/u/Jonas_Almquist)\
**Replies:** 2\
**Last updated:** [September 4, 2023, 8:01pm UTC](https://community.homey.app/t/json-post-with-app-simple-http-connector-for-flows/16702 "2023-09-04T20:01:57Z")

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Hi, I am trying to to use a HTTP Request app to make a JSON POST. I am able to get it working in a software called Fiddler Webdebugger and there it looks like this: I create a HTTP Request flow card POST JSON and put…

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## [Starting a flow when the time is equal to the value of a variable](https://community.homey.app/t/starting-a-flow-when-the-time-is-equal-to-the-value-of-a-variable/88726)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 4\
**Last updated:** [September 4, 2023, 6:51pm UTC](https://community.homey.app/t/starting-a-flow-when-the-time-is-equal-to-the-value-of-a-variable/88726 "2023-09-04T18:51:24Z")

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My power provider sells me power at the wholesale price. Prices can vary from -50c/Kw (they pay you to use power) to $1+/Kw depending on the day and the time of day. I therefore want to set two variables as the on/off …

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## [Wait until](https://community.homey.app/t/wait-until/88675)

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**Author:** [@Julen\_Arambarri\_Elor](https://community.homey.app/u/Julen_Arambarri_Elor)\
**Replies:** 5\
**Last updated:** [September 4, 2023, 12:14pm UTC](https://community.homey.app/t/wait-until/88675 "2023-09-04T12:14:14Z")

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Hello, I would like to create an advanced flow that sets my status to “awake” when the power of the mobile charger reaches 0. What I can’t figure out is how to make Homey wait until it reaches the desired power level and…

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## [Regarding the Sonnen app](https://community.homey.app/t/regarding-the-sonnen-app/88608)

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**Author:** [@Rikard\_Lundgren](https://community.homey.app/u/Rikard_Lundgren)\
**Replies:** 0\
**Last updated:** [September 2, 2023, 9:44am UTC](https://community.homey.app/t/regarding-the-sonnen-app/88608 "2023-09-02T09:44:45Z")

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Hi Bogguard, I’ve just got my system installed (finally!) and now have the opportunity to check and test different things. Some of the things I wrote earlier is already solved! =) I will also post this in the open foru…

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## [Philips Hue, flickering 100% at start](https://community.homey.app/t/philips-hue-flickering-100-at-start/88582)

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**Author:** [@FondaLaShay](https://community.homey.app/u/FondaLaShay)\
**Replies:** 1\
**Last updated:** [September 2, 2023, 3:14am UTC](https://community.homey.app/t/philips-hue-flickering-100-at-start/88582 "2023-09-02T03:14:20Z")

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Hi! I have the Bridge, so can not use the Zone Memory app since it is only for Pro ;( I have a flow that turns on my bedroom lights at 2% in the morning, then over 30 minutes increases to 100%. My issue is that when it …

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## [FLOWS is suddenly missing in my android app](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492)

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**Author:** [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Replies:** 21\
**Last updated:** [September 1, 2023, 7:56pm UTC](https://community.homey.app/t/flows-is-suddenly-missing-in-my-android-app/88492 "2023-09-01T19:56:40Z")

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Hello. I can no longer see my flows in my android app. When I press the button for flows, the Homey app closes down. Fortunately, I can still see all the flows on my Mac. I must have made a mistake when I cleaned up …

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## [Power](https://community.homey.app/t/power/88530)

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**Author:** [@Michael\_Falk](https://community.homey.app/u/Michael_Falk)\
**Replies:** 2\
**Last updated:** [September 1, 2023, 7:27pm UTC](https://community.homey.app/t/power/88530 "2023-09-01T19:27:59Z")

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Hi. Is it possible to replace the shipped power supply, 2,1A with a 2,4A power supply? Or is this bad for the Homey?

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## [Tuya api key and secret](https://community.homey.app/t/tuya-api-key-and-secret/72061)

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**Author:** [@Hans\_Van\_Oosterhout](https://community.homey.app/u/Hans_Van_Oosterhout)\
**Replies:** 11\
**Last updated:** [September 1, 2023, 5:02pm UTC](https://community.homey.app/t/tuya-api-key-and-secret/72061 "2023-09-01T17:02:35Z")

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Can anyone a simple step by step to ad the F… API key. Please in Dutch!! I am a simple enduser

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## [What tuned on a Light?](https://community.homey.app/t/what-tuned-on-a-light/88485)

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**Author:** [@GRat](https://community.homey.app/u/GRat)\
**Replies:** 2\
**Last updated:** [August 31, 2023, 9:43pm UTC](https://community.homey.app/t/what-tuned-on-a-light/88485 "2023-08-31T21:43:15Z")

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Question about detecting what turned on (or off) a light. In the screenshot I have a number of ways that a light (or any device really) is turned off or on. For example, the top one is where I used Alexa skill to turn …

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## [LED Ring as progressbar](https://community.homey.app/t/led-ring-as-progressbar/87596)

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**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\
**Replies:** 11\
**Last updated:** [August 31, 2023, 7:37pm UTC](https://community.homey.app/t/led-ring-as-progressbar/87596 "2023-08-31T19:37:15Z")

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Hi guys, im looking for a way to use the LED ring as a progress bar of a timer countdown. Based on how full de led ring circle is you can see when the time is about to elapse. Any idea or tips? FYI variable brightness i…

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## [Losing zigbee network every couple of days](https://community.homey.app/t/losing-zigbee-network-every-couple-of-days/86460)

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**Author:** [@Wim\_Kruit](https://community.homey.app/u/Wim_Kruit)\
**Replies:** 17\
**Last updated:** [August 31, 2023, 1:22pm UTC](https://community.homey.app/t/losing-zigbee-network-every-couple-of-days/86460 "2023-08-31T13:22:35Z")

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After the update to version 10.0 I have a problem with my zigbee network. Every other day the network completely freezes up and only a complete shutdown and power down of the device will fix it, for a day or two. Anybody…

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## [Shelly1 - doorbell - no notification](https://community.homey.app/t/shelly1-doorbell-no-notification/84241)

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**Author:** [@Bert-Jan\_Piek](https://community.homey.app/u/Bert-Jan_Piek)\
**Replies:** 16\
**Last updated:** [August 31, 2023, 11:11am UTC](https://community.homey.app/t/shelly1-doorbell-no-notification/84241 "2023-08-31T11:11:05Z")

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I’ve installed a Shelly1 with a ‘dummy’ doorbell. Shelly1 is working, app is working…only homey app isn’t receiving a notification if I push the doorbell. Only if I push longer (what nobody will do usually). The shelly a…

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## [Neo cool cam double switch cant be included in HP2023](https://community.homey.app/t/neo-cool-cam-double-switch-cant-be-included-in-hp2023/86204)

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**Author:** [@Sven\_Wenzke](https://community.homey.app/u/Sven_Wenzke)\
**Replies:** 1\
**Last updated:** [August 31, 2023, 10:25am UTC](https://community.homey.app/t/neo-cool-cam-double-switch-cant-be-included-in-hp2023/86204 "2023-08-31T10:25:55Z")

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i tried to include neo coolcam switches (double switch) with test app but cant include no any devices in HP of that vendor

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## [Aqara vibration/tilt sensors](https://community.homey.app/t/aqara-vibration-tilt-sensors/67287)

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**Author:** [@Ronwell](https://community.homey.app/u/Ronwell)\
**Replies:** 6\
**Last updated:** [August 30, 2023, 5:12pm UTC](https://community.homey.app/t/aqara-vibration-tilt-sensors/67287 "2023-08-30T17:12:22Z")

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I have 2 aqara vibration/tilt sensors. one on a recliner to use the tilt function. (works perfectly every time. I use the other sensor on my washing machine to measure the vibration, I am having a issue where if the vib…

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## [Flow to dimm the lights when Netflix app is opened on tv](https://community.homey.app/t/flow-to-dimm-the-lights-when-netflix-app-is-opened-on-tv/88384)

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**Author:** [@Ype](https://community.homey.app/u/Ype)\
**Replies:** 1\
**Last updated:** [August 30, 2023, 12:31pm UTC](https://community.homey.app/t/flow-to-dimm-the-lights-when-netflix-app-is-opened-on-tv/88384 "2023-08-30T12:31:02Z")

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Hello, I want to dimm some of the lights when I watch a movie. this should happen when I start Netflix or Amazon prime had the following flow with a samsung frame tv but the trigger is not owkay. it works when I manua…

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## [Dashboard stops working on Google Nest Hub](https://community.homey.app/t/dashboard-stops-working-on-google-nest-hub/48985)

<div class="topic-metadata">

**Author:** [@Peter\_Peerlkamp](https://community.homey.app/u/Peter_Peerlkamp)\
**Replies:** 60\
**Last updated:** [August 30, 2023, 9:33am UTC](https://community.homey.app/t/dashboard-stops-working-on-google-nest-hub/48985 "2023-08-30T09:33:08Z")

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I have a big cool Node-Red dashboard running on my nest hub. (Which took a lot of time to make). Until yesterday it was possible to refresh the webpage every 10 minutes. Unfortunately since last night the cast stops a…

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## [Backup fails "HomeyBridgeTimeout" (but I don't have Homey Bridge)](https://community.homey.app/t/backup-fails-homeybridgetimeout-but-i-dont-have-homey-bridge/88365)

<div class="topic-metadata">

**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 1\
**Last updated:** [August 30, 2023, 9:13am UTC](https://community.homey.app/t/backup-fails-homeybridgetimeout-but-i-dont-have-homey-bridge/88365 "2023-08-30T09:13:49Z")

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Anybody have any idea why Backup fails with “HomeyBridgeTimeout”, even though I don’t have a Homey Bridge? Memory and Storage are both below 50% of capacity (Obviously I submitted a support ticket but “expected reply t…

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## [HP 2023 and Zigbee being soooo busy](https://community.homey.app/t/hp-2023-and-zigbee-being-soooo-busy/86874)

<div class="topic-metadata">

**Author:** [@Vierdank](https://community.homey.app/u/Vierdank)\
**Replies:** 10\
**Last updated:** [August 30, 2023, 8:32am UTC](https://community.homey.app/t/hp-2023-and-zigbee-being-soooo-busy/86874 "2023-08-30T08:32:10Z")

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Yes, I’ve noted some discussions on this topic in other threads, but really haven’t found a specific thread dealing with HP 2023 in this respect. As I’m sure many others have experienced, I can’t do anything useful with…

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## [How to connect Devolo smoke detectors?](https://community.homey.app/t/how-to-connect-devolo-smoke-detectors/88241)

<div class="topic-metadata">

**Author:** [@Daniel\_Schwartmann](https://community.homey.app/u/Daniel_Schwartmann)\
**Replies:** 3\
**Last updated:** [August 30, 2023, 7:58am UTC](https://community.homey.app/t/how-to-connect-devolo-smoke-detectors/88241 "2023-08-30T07:58:03Z")

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I managed to move nearly all my various Devolo sensors and devices over to Homey except the smoke detectors. The general Homey Z-Wave app does not provide a solution here either. Does anyone know a way how to detect the …

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## [\[SOLVED\] Ikea app not available](https://community.homey.app/t/solved-ikea-app-not-available/88348)

<div class="topic-metadata">

**Author:** [@jfilipelcarvalho](https://community.homey.app/u/jfilipelcarvalho)\
**Replies:** 5\
**Last updated:** [August 30, 2023, 7:36am UTC](https://community.homey.app/t/solved-ikea-app-not-available/88348 "2023-08-30T07:36:09Z")

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Ikea app says unavailable… Anyone ele have this Problem? My Bulb and Dimmer stop work…

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## [Information and poster from Plex to Nest Hub?](https://community.homey.app/t/information-and-poster-from-plex-to-nest-hub/88321)

<div class="topic-metadata">

**Author:** [@Daniel\_Fille](https://community.homey.app/u/Daniel_Fille)\
**Replies:** 3\
**Last updated:** [August 30, 2023, 3:42am UTC](https://community.homey.app/t/information-and-poster-from-plex-to-nest-hub/88321 "2023-08-30T03:42:08Z")

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Hi, is it possible to have my latest movie added to Plex to cast a poster and maybe some information about the movie to my Nest Hub from Homey? Right now I have it announce my latest movie with voice only. If this eve…

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