# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=167

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 168

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## ["How can I uninstall my old Homey?"](https://community.homey.app/t/how-can-i-uninstall-my-old-homey/92344)

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**Author:** [@zain\_zain](https://community.homey.app/u/zain_zain)\
**Replies:** 2\
**Last updated:** [October 20, 2023, 3:03pm UTC](https://community.homey.app/t/how-can-i-uninstall-my-old-homey/92344 "2023-10-20T15:03:42Z")

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"I’m attempting to uninstall my old Homey (early 2016), but I can’t locate any options to accomplish this. I’ve already searched the community, and while there are some explanations, none of them seem to be effective. It…

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## [Homekit - "No Response"](https://community.homey.app/t/homekit-no-response/92325)

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**Author:** [@HansMax](https://community.homey.app/u/HansMax)\
**Replies:** 3\
**Last updated:** [October 20, 2023, 11:36am UTC](https://community.homey.app/t/homekit-no-response/92325 "2023-10-20T11:36:18Z")

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Hi, im using that experimental HomeKit feature. Pairing was not a big problem. I sync about 20 devices from homey to HomeKit. I do have 1 crucial use case for the HomeKit and homey integration, and that’s the Aqara FP2…

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## [Zigbee networks, IKEA Dirigera and Homey?](https://community.homey.app/t/zigbee-networks-ikea-dirigera-and-homey/92308)

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**Author:** [@Per\_Ohlson](https://community.homey.app/u/Per_Ohlson)\
**Replies:** 3\
**Last updated:** [October 20, 2023, 8:26am UTC](https://community.homey.app/t/zigbee-networks-ikea-dirigera-and-homey/92308 "2023-10-20T08:26:55Z")

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Hi! I want to add an Aqara humidity Zigbee device in a bathroom and connect to my Homey-pro (2019). This will be my first Zigbee device added to my Homey and there will be some distance between the device and hub. Henc…

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## [Homey 2019 buzzing sound](https://community.homey.app/t/homey-2019-buzzing-sound/92254)

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**Author:** [@Thomas\_1](https://community.homey.app/u/Thomas_1)\
**Replies:** 2\
**Last updated:** [October 20, 2023, 6:54am UTC](https://community.homey.app/t/homey-2019-buzzing-sound/92254 "2023-10-20T06:54:00Z")

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Suddenly my Homey pro makes this annoying buzzing sound all the time! Have tried with both 2 and 3amp powersupply with no luck. When i turn on the led ring, the buzzing sound changes slightly. What could this be? Is m…

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## [Notification when a device does not respond](https://community.homey.app/t/notification-when-a-device-does-not-respond/59915)

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**Author:** [@feRon](https://community.homey.app/u/feRon)\
**Replies:** 8\
**Last updated:** [October 20, 2023, 12:13am UTC](https://community.homey.app/t/notification-when-a-device-does-not-respond/59915 "2023-10-20T00:13:43Z")

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I noticed today that a Netatmo module hasn’t reported for several days. I would now like to create a notification in Homey if a device has not responded for 1 day and belongs to the Netatmo group. Unfortunately there is…

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## [App appearance](https://community.homey.app/t/app-appearance/92258)

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**Author:** [@Kogel](https://community.homey.app/u/Kogel)\
**Replies:** 6\
**Last updated:** [October 19, 2023, 6:17pm UTC](https://community.homey.app/t/app-appearance/92258 "2023-10-19T18:17:26Z")

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I probably overlooked but I can not find the answer to two questions: is it possible to start the app in the ‘devices’ screen instead of the ‘home’ screen. After all you always first have to go to the devices screen to…

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## [Homey Bridge and google assistant](https://community.homey.app/t/homey-bridge-and-google-assistant/91990)

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**Author:** [@LundinGBG](https://community.homey.app/u/LundinGBG)\
**Replies:** 8\
**Last updated:** [October 19, 2023, 5:02pm UTC](https://community.homey.app/t/homey-bridge-and-google-assistant/91990 "2023-10-19T17:02:42Z")

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Hello, Does Homey bridge not work with google assistant? How can I otherwise start flows with the voice? :roll\_eyes: // Per :star\_struck:

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## [Homey Pro 2023 can't detect Philips Hue Bridge](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516)

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**Author:** [@Zondyr](https://community.homey.app/u/Zondyr)\
**Replies:** 27\
**Last updated:** [October 19, 2023, 12:49pm UTC](https://community.homey.app/t/homey-pro-2023-cant-detect-philips-hue-bridge/91516 "2023-10-19T12:49:57Z")

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Hi, I recently bought a Philips Hue Bridge and a “Philips Hue Go” light. I have connected the Hue Bridge to the same network as my Homey Pro via ethernet cable (Homey is also on ethernet). In my Philips Hue app on my p…

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## [IcalCalender app - work location google calendar](https://community.homey.app/t/icalcalender-app-work-location-google-calendar/92130)

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**Author:** [@Jeffrey\_de\_Bruijn](https://community.homey.app/u/Jeffrey_de_Bruijn)\
**Replies:** 1\
**Last updated:** [October 19, 2023, 5:31am UTC](https://community.homey.app/t/icalcalender-app-work-location-google-calendar/92130 "2023-10-19T05:31:54Z")

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Is there any way I can retrieve the work location from google calendar in the IcalCalender app, I want this for some flows to start in the morning.

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## [Atag ONE app](https://community.homey.app/t/atag-one-app/92111)

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**Author:** [@HenkS](https://community.homey.app/u/HenkS)\
**Replies:** 3\
**Last updated:** [October 18, 2023, 7:52pm UTC](https://community.homey.app/t/atag-one-app/92111 "2023-10-18T19:52:29Z")

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What is the (technical) reason that the Atag one app from Marcel Timmerman no ​​longer works on the new Homey Pro 2023? It must be possible that an app that has been used for years on the old version can be easily adjus…

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## [Error when change device type (Homey Mobile App \< v7.5.0)](https://community.homey.app/t/error-when-change-device-type-homey-mobile-app-v7-5-0/91527)

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**Author:** [@Patrik\_Strandberg](https://community.homey.app/u/Patrik_Strandberg)\
**Replies:** 24\
**Last updated:** [October 18, 2023, 7:37pm UTC](https://community.homey.app/t/error-when-change-device-type-homey-mobile-app-v7-5-0/91527 "2023-10-18T19:37:06Z")

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Ive get this error when trying to change what is connected to a device. Same error on all devices . Restart och Homey and reinstalld homey app but no difference .Any tips to fix this ?

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## [Control Floor heating based on doorlock](https://community.homey.app/t/control-floor-heating-based-on-doorlock/92206)

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**Author:** [@Svein\_Ove\_Bergseth](https://community.homey.app/u/Svein_Ove_Bergseth)\
**Replies:** 1\
**Last updated:** [October 18, 2023, 7:33pm UTC](https://community.homey.app/t/control-floor-heating-based-on-doorlock/92206 "2023-10-18T19:33:15Z")

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I want to automate my floorheating based on my Yale lock. If I forget to turn of heating, I want a check based on the doorlock. If no one open doorlock the next 30 hours, Floor heating should be switched off. But I am no…

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## [Monitor my 'analog' fireplace](https://community.homey.app/t/monitor-my-analog-fireplace/92067)

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**Author:** [@BertusX](https://community.homey.app/u/BertusX)\
**Replies:** 5\
**Last updated:** [October 17, 2023, 5:41pm UTC](https://community.homey.app/t/monitor-my-analog-fireplace/92067 "2023-10-17T17:41:25Z")

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Hi, new here and not yet a homey-owner, but I’m interested in making my home smart in some areas, and although I’m not familiar at all with a possible Homey scripting language, I think I’ll manage to come up with a scrip…

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## [MQTT , only a part of the topic](https://community.homey.app/t/mqtt-only-a-part-of-the-topic/91996)

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**Author:** [@Marc\_A](https://community.homey.app/u/Marc_A)\
**Replies:** 6\
**Last updated:** [October 17, 2023, 1:00pm UTC](https://community.homey.app/t/mqtt-only-a-part-of-the-topic/91996 "2023-10-17T13:00:43Z")

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hello can anyone help me , i have a mqtt broker running and in one topic i get multiple stats “humidity”=“34”;“temp”=“23”;… how can i filter that i can use only for example the temp value?

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## [Connect HP2019 to ac standard router](https://community.homey.app/t/connect-hp2019-to-ac-standard-router/91838)

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**Author:** [@Sjukbrorsan](https://community.homey.app/u/Sjukbrorsan)\
**Replies:** 15\
**Last updated:** [October 17, 2023, 10:31am UTC](https://community.homey.app/t/connect-hp2019-to-ac-standard-router/91838 "2023-10-17T10:31:51Z")

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Hi! I just got hold of a HP2019 and began setting it up. Turns out it doesn’t connect to my Wi-Fi. When I look around the internet I find that the Wi-Fi protocol “ac” is not supported. Is there some kind of workaround …

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## [Homey Pro 2019 shows old devices of Harmony hub](https://community.homey.app/t/homey-pro-2019-shows-old-devices-of-harmony-hub/91905)

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**Author:** [@Drhansl](https://community.homey.app/u/Drhansl)\
**Replies:** 2\
**Last updated:** [October 17, 2023, 9:37am UTC](https://community.homey.app/t/homey-pro-2019-shows-old-devices-of-harmony-hub/91905 "2023-10-17T09:37:37Z")

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Hi all, After not using my Harmony hub for a few years I am trying to add it to my Homey Pro. First I performed a factory reset on the Harmony hub, then I added it to the Harmony app again, where my new equipment shows…

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## [Homey pro does not support 433mhz?](https://community.homey.app/t/homey-pro-does-not-support-433mhz/92008)

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**Author:** [@Msaad878](https://community.homey.app/u/Msaad878)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 9:54pm UTC](https://community.homey.app/t/homey-pro-does-not-support-433mhz/92008 "2023-10-16T21:54:55Z")

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Hi I bought the new homey pro hub but when I tried to connect a 433MHz remote I didn’t find the 433MHz button like others, z wave, zig r and so on. I found out that is not supported in US but support in other countries…

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## [Zigbee problem](https://community.homey.app/t/zigbee-problem/91985)

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**Author:** [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\
**Replies:** 5\
**Last updated:** [October 16, 2023, 9:00pm UTC](https://community.homey.app/t/zigbee-problem/91985 "2023-10-16T21:00:28Z")

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Hi. Today all my zigbee devices stopped working. I have Homey Pro 2019. Do you have the same problem?

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## [Z-wave & hardware Region](https://community.homey.app/t/z-wave-hardware-region/91997)

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**Author:** [@John\_Cusano](https://community.homey.app/u/John_Cusano)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 7:51pm UTC](https://community.homey.app/t/z-wave-hardware-region/91997 "2023-10-16T19:51:54Z")

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I have not been able to add my Fibaro motion sensor to my Homey Pro. I have tried re-adding the app, excluding the Fibaro, and re-adding it, but nothing works. I pulled out my former Homey and it added the Fibaro without…

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## [Homey and Ikea trådfri](https://community.homey.app/t/homey-and-ikea-tradfri/53593)

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**Author:** [@bombaclatt](https://community.homey.app/u/bombaclatt)\
**Replies:** 11\
**Last updated:** [October 16, 2023, 5:24pm UTC](https://community.homey.app/t/homey-and-ikea-tradfri/53593 "2023-10-16T17:24:36Z")

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Today all my ikea tradfri stopped working in homey, without any obvious reason! I have dimmable transformers and e27 bulbs that was connected via the ikea app direct to homey. I have now done a reset of the zigbee netw…

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## [How to automatically ping devices and use the result](https://community.homey.app/t/how-to-automatically-ping-devices-and-use-the-result/88845)

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**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 3:28pm UTC](https://community.homey.app/t/how-to-automatically-ping-devices-and-use-the-result/88845 "2023-10-16T15:28:49Z")

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I can see for all the Zigbee devices it is possible to interview them or ping them. Lately I had a doorlock that suddenly were offline because of the batteries, but I didn’t know that until it was to late (couln’t get i…

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## [Range hue hub vs Homey Pro (Early 2023)](https://community.homey.app/t/range-hue-hub-vs-homey-pro-early-2023/91578)

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**Author:** [@Arbo](https://community.homey.app/u/Arbo)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 3:29pm UTC](https://community.homey.app/t/range-hue-hub-vs-homey-pro-early-2023/91578 "2023-10-16T15:29:02Z")

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I have set up a flow to turn my hue light outside on and off. The hue hub and the Homey Pro 2023 sit almost next to each other. The distance from the hue hub and Homey to the hue light bulb is approximately 15 meters. W…

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## [WOOX temperature and humidity sensor](https://community.homey.app/t/woox-temperature-and-humidity-sensor/47067)

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**Author:** [@Jiri\_Svacinka](https://community.homey.app/u/Jiri_Svacinka)\
**Replies:** 6\
**Last updated:** [October 16, 2023, 3:15pm UTC](https://community.homey.app/t/woox-temperature-and-humidity-sensor/47067 "2023-10-16T15:15:35Z")

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Hi, is there a way to add woox zigbee temperature sensor R7048? When I try to add it, it looks like a basic device without the ability to monitor temperature and humidity. Thanks for information. Jiri

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## [Slow and unreliable reactions in flows](https://community.homey.app/t/slow-and-unreliable-reactions-in-flows/91928)

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**Author:** [@Patrick\_Vestjens](https://community.homey.app/u/Patrick_Vestjens)\
**Replies:** 2\
**Last updated:** [October 16, 2023, 2:29pm UTC](https://community.homey.app/t/slow-and-unreliable-reactions-in-flows/91928 "2023-10-16T14:29:26Z")

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Hi, I’m experiencing slow and unreliable reactions on triggers in flows, even the simple ones. For instance, I want to receive a push notification when a Daikin airco is switched on. If I get a notification at all, it c…

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## [Add ZMNHJD1 on Homey Pro](https://community.homey.app/t/add-zmnhjd1-on-homey-pro/91852)

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**Author:** [@Julien\_31](https://community.homey.app/u/Julien_31)\
**Replies:** 5\
**Last updated:** [October 16, 2023, 11:44am UTC](https://community.homey.app/t/add-zmnhjd1-on-homey-pro/91852 "2023-10-16T11:44:16Z")

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Hello, The winter arrive and i have lot of ZMNHJD1 qubino Equipment. A fortiori this equipment is not available on the official application. Do you have an idea to integrate it? I need help plz :slight\_smile: regards …

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## [Xiaomi Mi Roborock S50 vacuum cleaner token](https://community.homey.app/t/xiaomi-mi-roborock-s50-vacuum-cleaner-token/2516)

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**Author:** [@MbenzNo](https://community.homey.app/u/MbenzNo)\
**Replies:** 137\
**Last updated:** [October 16, 2023, 8:26am UTC](https://community.homey.app/t/xiaomi-mi-roborock-s50-vacuum-cleaner-token/2516 "2023-10-16T08:26:18Z")

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Anyone who have managed to get the token out of their Roborock S50 for use in the Xiaomi Mi Home app? I have deleted my vacuum from my Mi Home app on my phone, and reset the WiFi settings on the vacuum. I then retrived …

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## [Change background color homey app for IOS](https://community.homey.app/t/change-background-color-homey-app-for-ios/91919)

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**Author:** [@Olivier\_Arthus](https://community.homey.app/u/Olivier_Arthus)\
**Replies:** 4\
**Last updated:** [October 16, 2023, 7:58am UTC](https://community.homey.app/t/change-background-color-homey-app-for-ios/91919 "2023-10-16T07:58:57Z")

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Hello I’m a new homey pro user. Using the app on an iphone is nice, except i think the UI is not very sexy. To start with i would like to change background color, but I have have only found black or white (well, dark, …

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## [Running Homebridge on the Homey Pro 2023](https://community.homey.app/t/running-homebridge-on-the-homey-pro-2023/89866)

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**Author:** [@nielsoet](https://community.homey.app/u/nielsoet)\
**Replies:** 10\
**Last updated:** [October 16, 2023, 5:10am UTC](https://community.homey.app/t/running-homebridge-on-the-homey-pro-2023/89866 "2023-10-16T05:10:30Z")

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I’ve tried running Homebridge on the Homey Pro 2023 experiment, but failed to install it. I’ve got my complete smart home on my Homey Pro 2023, except the camera functionality Homebridge offers me to Homekit on my Apple …

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## [Does the new Homey Pro support Aqara products?](https://community.homey.app/t/does-the-new-homey-pro-support-aqara-products/91879)

<div class="topic-metadata">

**Author:** [@rdv](https://community.homey.app/u/rdv)\
**Replies:** 1\
**Last updated:** [October 15, 2023, 4:44pm UTC](https://community.homey.app/t/does-the-new-homey-pro-support-aqara-products/91879 "2023-10-15T16:44:48Z")

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Asking because I saw a video saying they weren’t. Is this accurate?

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## [CPU alarms and high temp. Is it okay?](https://community.homey.app/t/cpu-alarms-and-high-temp-is-it-okay/84945)

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**Author:** [@Dr.Broccoli](https://community.homey.app/u/Dr.Broccoli)\
**Replies:** 23\
**Last updated:** [October 15, 2023, 4:23pm UTC](https://community.homey.app/t/cpu-alarms-and-high-temp-is-it-okay/84945 "2023-10-15T16:23:02Z")

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My HP23 gets CPU alarms on a semi-regular basis through Sysinternals. When I check the community for it, it seems it might be receiving too low voltage. I have the new adapter -which looks identical to the old one. My H…

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