# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=166

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 167

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## [Live activity - how to see](https://community.homey.app/t/live-activity-how-to-see/92704)

<div class="topic-metadata">

**Author:** [@Technics](https://community.homey.app/u/Technics)\
**Replies:** 1\
**Last updated:** [October 24, 2023, 5:16pm UTC](https://community.homey.app/t/live-activity-how-to-see/92704 "2023-10-24T17:16:04Z")

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Is there a way to monitor live activity as sensors triggers and actions are being sent? I want to see where the bottle-neck is in my system as my lights are slow to turn itself on. Thanks.

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## [IKEA Trafridi Dimmers Automatically Connecting to Xiaomi Power Plugs in Homey](https://community.homey.app/t/ikea-trafridi-dimmers-automatically-connecting-to-xiaomi-power-plugs-in-homey/92627)

<div class="topic-metadata">

**Author:** [@Davidk133](https://community.homey.app/u/Davidk133)\
**Replies:** 6\
**Last updated:** [October 24, 2023, 5:03pm UTC](https://community.homey.app/t/ikea-trafridi-dimmers-automatically-connecting-to-xiaomi-power-plugs-in-homey/92627 "2023-10-24T17:03:33Z")

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Hello everyone, I’m facing a peculiar issue with my Homey setup and could really use some assistance. I have IKEA Trafridi dimmers and Xiaomi power plugs in my smart home. When I add them to Homey, they seem to automati…

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## [How to tell one homey to another that I am there](https://community.homey.app/t/how-to-tell-one-homey-to-another-that-i-am-there/92702)

<div class="topic-metadata">

**Author:** [@Per\_Olof\_Johansson](https://community.homey.app/u/Per_Olof_Johansson)\
**Replies:** 3\
**Last updated:** [October 24, 2023, 2:23pm UTC](https://community.homey.app/t/how-to-tell-one-homey-to-another-that-i-am-there/92702 "2023-10-24T14:23:02Z")

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Is There a way to tell one homey that I have arrived home at the other homey ? This needs to work both ways between one Homey Pro (2023) and one Homey bridge …

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## [Aqara TVOC Air Quality Minitor](https://community.homey.app/t/aqara-tvoc-air-quality-minitor/92705)

<div class="topic-metadata">

**Author:** [@Bazeloth](https://community.homey.app/u/Bazeloth)\
**Replies:** 1\
**Last updated:** [October 24, 2023, 2:21pm UTC](https://community.homey.app/t/aqara-tvoc-air-quality-minitor/92705 "2023-10-24T14:21:24Z")

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I’ve got a question about this device. 3 days ago it game me an alarm regarding the air quality; the so called VOC alarm. How come this hasn’t updated for the last 3 days? Or is it still going since 3 days ago? Is th…

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## [Stickers for buttons and devices? Where to get them?](https://community.homey.app/t/stickers-for-buttons-and-devices-where-to-get-them/90921)

<div class="topic-metadata">

**Author:** [@mrPilloft](https://community.homey.app/u/mrPilloft)\
**Replies:** 10\
**Last updated:** [October 24, 2023, 1:53pm UTC](https://community.homey.app/t/stickers-for-buttons-and-devices-where-to-get-them/90921 "2023-10-24T13:53:30Z")

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Most sheets of stickers I’ve found on Aliexpress is really aimed at car scenarios. Have anyone found simple, typical household icons in black on white stickers to put on smart buttons and devices? I mean anywhere! It doe…

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## [Missing devices and failing apps](https://community.homey.app/t/missing-devices-and-failing-apps/92659)

<div class="topic-metadata">

**Author:** [@Mark\_Hartogsveld](https://community.homey.app/u/Mark_Hartogsveld)\
**Replies:** 4\
**Last updated:** [October 24, 2023, 1:46pm UTC](https://community.homey.app/t/missing-devices-and-failing-apps/92659 "2023-10-24T13:46:04Z")

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For several weeks now I have been experiencing problems with finding devices in the mobile app (some devices are missing) and in the web application I can no longer open the menu with devices and flows at all. I get the …

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## [Google connect issues](https://community.homey.app/t/google-connect-issues/92695)

<div class="topic-metadata">

**Author:** [@Zoltan\_Szabo](https://community.homey.app/u/Zoltan_Szabo)\
**Replies:** 1\
**Last updated:** [October 24, 2023, 11:59am UTC](https://community.homey.app/t/google-connect-issues/92695 "2023-10-24T11:59:59Z")

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After today’s maintenance, Google home connection last, all my homey device was offline. I deleted Homey connection from Google home app, but I can’t reconnect. It said: homey is linked. “Something went wrong, try again.…

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## [Shelly device is making fun of me](https://community.homey.app/t/shelly-device-is-making-fun-of-me/92675)

<div class="topic-metadata">

**Author:** [@Thomas\_Jacobsen](https://community.homey.app/u/Thomas_Jacobsen)\
**Replies:** 1\
**Last updated:** [October 24, 2023, 7:08am UTC](https://community.homey.app/t/shelly-device-is-making-fun-of-me/92675 "2023-10-24T07:08:58Z")

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Hello Homey community I have a problem adding a Shelly device and hope for your help. I have previously had my Shelly Dimmer 2, on the Homey system (Pomey Pro 23), without problems. But after installing a new WIFI sys…

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## [Trigger flow only once](https://community.homey.app/t/trigger-flow-only-once/6328)

<div class="topic-metadata">

**Author:** [@Pas](https://community.homey.app/u/Pas)\
**Replies:** 4\
**Last updated:** [January 6, 2019, 4:35pm UTC](https://community.homey.app/t/trigger-flow-only-once/6328 "2019-01-06T16:35:38Z")

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I created 2 flow which are triggered by lux setting. One flow when someone is at home and one if no one is at home. Now I want to create a option in both flows that they are not interfering each other. Is there an opti…

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## [Where to buy?](https://community.homey.app/t/where-to-buy/4145)

<div class="topic-metadata">

**Author:** [@Garry\_Chadwick](https://community.homey.app/u/Garry_Chadwick)\
**Replies:** 7\
**Last updated:** [January 6, 2019, 7:47pm UTC](https://community.homey.app/t/where-to-buy/4145 "2019-01-06T19:47:53Z")

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I can’t seem to buy a homey as they’re out of stock, it a new model coming out or have they stopped being made?

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## [Lights sometimes do not respond to flow commands](https://community.homey.app/t/lights-sometimes-do-not-respond-to-flow-commands/68069)

<div class="topic-metadata">

**Author:** [@pmeester](https://community.homey.app/u/pmeester)\
**Replies:** 12\
**Last updated:** [October 23, 2023, 5:59pm UTC](https://community.homey.app/t/lights-sometimes-do-not-respond-to-flow-commands/68069 "2023-10-23T17:59:02Z")

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Some lights, from different brands and using different communication methods like LIFX and Zigbee, do not respond when they are switched on/off in a flow. They always work correctly if I switch them manually using the H…

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## [Motion, lighting flow doesn’t work anymore](https://community.homey.app/t/motion-lighting-flow-doesn-t-work-anymore/92479)

<div class="topic-metadata">

**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 2\
**Last updated:** [October 23, 2023, 5:25pm UTC](https://community.homey.app/t/motion-lighting-flow-doesn-t-work-anymore/92479 "2023-10-23T17:25:22Z")

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After a power outage\* I have a weird problem. I have two motion sensors in a room connected to a set of hue lights. The problem: the lights don’t go on when there is motion. homey reports an active room and both of the…

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## [Cloud dependency flow](https://community.homey.app/t/cloud-dependency-flow/92594)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 3\
**Last updated:** [October 23, 2023, 11:22am UTC](https://community.homey.app/t/cloud-dependency-flow/92594 "2023-10-23T11:22:22Z")

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Good morning, Do flows depend on the cloud? That is to say, if Homey is cut off from the internet, will a flow continue to work?

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## [Energy Meter, which one to choose?](https://community.homey.app/t/energy-meter-which-one-to-choose/92592)

<div class="topic-metadata">

**Author:** [@IronG](https://community.homey.app/u/IronG)\
**Replies:** 0\
**Last updated:** [October 23, 2023, 10:27am UTC](https://community.homey.app/t/energy-meter-which-one-to-choose/92592 "2023-10-23T10:27:38Z")

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I have 4 (soon to be 5) building that get power from the same incoming electrical service. I have a solution today to keep track on how much power I use for each building but unfortunately this is not integrated into my…

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## [Unable to update firmware](https://community.homey.app/t/unable-to-update-firmware/92454)

<div class="topic-metadata">

**Author:** [@Daniel\_Moltumyr](https://community.homey.app/u/Daniel_Moltumyr)\
**Replies:** 7\
**Last updated:** [October 23, 2023, 9:02am UTC](https://community.homey.app/t/unable-to-update-firmware/92454 "2023-10-23T09:02:59Z")

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Struggling to update FW on HP23 The device is now “stuck” in 10.0.0.4 When I try to update the app, I get the following message: Timed out after 30000ms When I try to update via USB tool, I get this: Error Installin…

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## [\[ZIGBEE\] Can I manually assign zigbee mesh nodes?](https://community.homey.app/t/zigbee-can-i-manually-assign-zigbee-mesh-nodes/92572)

<div class="topic-metadata">

**Author:** [@JoeMama](https://community.homey.app/u/JoeMama)\
**Replies:** 4\
**Last updated:** [October 23, 2023, 7:46am UTC](https://community.homey.app/t/zigbee-can-i-manually-assign-zigbee-mesh-nodes/92572 "2023-10-23T07:46:48Z")

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If I have understood the zigbee protocol correctly, the controller can only speak directly with 5 nodes. Is it possible for me to manually assign these nodes somehow? Or is is based on what 5 nodes was set up first? (If…

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## [Smart Cord Switch](https://community.homey.app/t/smart-cord-switch/92489)

<div class="topic-metadata">

**Author:** [@IronG](https://community.homey.app/u/IronG)\
**Replies:** 15\
**Last updated:** [October 22, 2023, 1:13pm UTC](https://community.homey.app/t/smart-cord-switch/92489 "2023-10-22T13:13:35Z")

</div>

I have 3 pcs of Swiid Cord Switch but unfortunately, they are not z-wave plus so I will not use them. I have been searching for alternatives and found Frient Smart Cable only problem is that it is huge. Is there anybod…

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## [Problem with the time zone](https://community.homey.app/t/problem-with-the-time-zone/92514)

<div class="topic-metadata">

**Author:** [@Oleh\_Kopak](https://community.homey.app/u/Oleh_Kopak)\
**Replies:** 3\
**Last updated:** [October 22, 2023, 12:27pm UTC](https://community.homey.app/t/problem-with-the-time-zone/92514 "2023-10-22T12:27:14Z")

</div>

I have a problem with the time zone in homey. how can you change the time on homey. flows do not work correctly with these settings.

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## [Use VThermo to control smart plug](https://community.homey.app/t/use-vthermo-to-control-smart-plug/92442)

<div class="topic-metadata">

**Author:** [@bjornand](https://community.homey.app/u/bjornand)\
**Replies:** 5\
**Last updated:** [October 22, 2023, 7:22am UTC](https://community.homey.app/t/use-vthermo-to-control-smart-plug/92442 "2023-10-22T07:22:03Z")

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Hi, I am trying use the VThermo app to control a panel heater using a temperature sensor and smart plug. I have no problems setting it up so that the “thermostat” reads the temperature from the sensor. However, when I tr…

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## [Create a Scene via app Sun positions (Zonnestanden)](https://community.homey.app/t/create-a-scene-via-app-sun-positions-zonnestanden/91980)

<div class="topic-metadata">

**Author:** [@Raymond1269](https://community.homey.app/u/Raymond1269)\
**Replies:** 3\
**Last updated:** [October 22, 2023, 7:07am UTC](https://community.homey.app/t/create-a-scene-via-app-sun-positions-zonnestanden/91980 "2023-10-22T07:07:35Z")

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Hello, Maybe i’m thinking and something on the wrong way. I wan’t create a flow, So when the sun goes down for example “Moonset” that my light in the hall dim up for 25% and after 20 sec. The light goes off. But what I…

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## [Send a massage over MQTT](https://community.homey.app/t/send-a-massage-over-mqtt/92374)

<div class="topic-metadata">

**Author:** [@Johan\_Gustafsson](https://community.homey.app/u/Johan_Gustafsson)\
**Replies:** 3\
**Last updated:** [October 21, 2023, 7:48pm UTC](https://community.homey.app/t/send-a-massage-over-mqtt/92374 "2023-10-21T19:48:20Z")

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Hi I don´t know where to start looking for answer. Maybe some one can point me in the right direction. I´m trying to start a playlist on my Falcon F16V4 controller. I have this information MQTT Settings MQTT event…

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## [Using multiple Tuya Zigbee Gateways](https://community.homey.app/t/using-multiple-tuya-zigbee-gateways/92432)

<div class="topic-metadata">

**Author:** [@Chuk](https://community.homey.app/u/Chuk)\
**Replies:** 1\
**Last updated:** [October 21, 2023, 4:38pm UTC](https://community.homey.app/t/using-multiple-tuya-zigbee-gateways/92432 "2023-10-21T16:38:34Z")

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I have a big home with 8 Zemismart Zigbee gateways and numerous Tuya devices. I want to control everything from the Homey app and add some non-Tuya Matter devices. Apart from the Homey Pro, do I need any other Homey devi…

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## [433 Range extender](https://community.homey.app/t/433-range-extender/15864)

<div class="topic-metadata">

**Author:** [@Viking42](https://community.homey.app/u/Viking42)\
**Replies:** 2\
**Last updated:** [October 21, 2023, 3:21pm UTC](https://community.homey.app/t/433-range-extender/15864 "2023-10-21T15:21:14Z")

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Hi, So like some of the new countries using homey, i have quite some 433 devices Chacon /dio blinds and plugs Oregon temperature and rain meters The zwave and zigbee benefit from meshing even if not always ideal But…

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## ["..." -\> "Apps" in Android app is giving an error](https://community.homey.app/t/apps-in-android-app-is-giving-an-error/89777)

<div class="topic-metadata">

**Author:** [@Jan\_Scheld](https://community.homey.app/u/Jan_Scheld)\
**Replies:** 4\
**Last updated:** [October 21, 2023, 10:34am UTC](https://community.homey.app/t/apps-in-android-app-is-giving-an-error/89777 "2023-10-21T10:34:10Z")

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Hi, I’m using 10.0.5 currently, but the issue occurred since upgrading from the old to the new homey pro. In the Android app, going to “…” then to “Apps” is throwing an error: TypeError: Cannot read Property ‘toUpperC…

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## [JSON parsing help](https://community.homey.app/t/json-parsing-help/92403)

<div class="topic-metadata">

**Author:** [@Lukas\_Patzl](https://community.homey.app/u/Lukas_Patzl)\
**Replies:** 2\
**Last updated:** [October 21, 2023, 9:38am UTC](https://community.homey.app/t/json-parsing-help/92403 "2023-10-21T09:38:15Z")

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Dear all experts - I literally read every JSON related thread in here and I am still unable to get it… I tried Json Path online valuator and what I did should work but it doesnt… This is my answer to a GET request: {…

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## [How to replace a module](https://community.homey.app/t/how-to-replace-a-module/92380)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 3\
**Last updated:** [October 21, 2023, 7:07am UTC](https://community.homey.app/t/how-to-replace-a-module/92380 "2023-10-21T07:07:22Z")

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hello, how to replace a module without redoing each flow?

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## [Becker centronic easycontrol ec541a-ii frequency and support](https://community.homey.app/t/becker-centronic-easycontrol-ec541a-ii-frequency-and-support/60381)

<div class="topic-metadata">

**Author:** [@PATRICK\_IRWIN](https://community.homey.app/u/PATRICK_IRWIN)\
**Replies:** 2\
**Last updated:** [October 20, 2023, 8:42pm UTC](https://community.homey.app/t/becker-centronic-easycontrol-ec541a-ii-frequency-and-support/60381 "2023-10-20T20:42:01Z")

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Hi, I have various radio and RF controlled blinds etc. I have a becker centronic easycontrol ec541a-ii hand remote for my blinds. Will the Homey Pro support this? I can’t find it anywhere on you site. Thanks

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## [Sending images from cameras](https://community.homey.app/t/sending-images-from-cameras/92332)

<div class="topic-metadata">

**Author:** [@riiskongen](https://community.homey.app/u/riiskongen)\
**Replies:** 6\
**Last updated:** [October 20, 2023, 8:41pm UTC](https://community.homey.app/t/sending-images-from-cameras/92332 "2023-10-20T20:41:18Z")

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Hi, Since I installed my Homey 2023, sending images from cameras with the callmebot app or the email sender havent worked. I have tried to post on the callmebot app forum, and others have sent Athom messages. The images…

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## [Homey Pro 2019 led ring not working properly](https://community.homey.app/t/homey-pro-2019-led-ring-not-working-properly/92360)

<div class="topic-metadata">

**Author:** [@Pedro\_Viana](https://community.homey.app/u/Pedro_Viana)\
**Replies:** 1\
**Last updated:** [October 20, 2023, 4:47pm UTC](https://community.homey.app/t/homey-pro-2019-led-ring-not-working-properly/92360 "2023-10-20T16:47:44Z")

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Hi, My Homey Pro 2019 led ring is not working properly - it doesn’t animate, shut off or dims anymore. Neither none of the effects is working properly. I noticed that anything that happens seems to be confined to one l…

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## [Where is the backup button](https://community.homey.app/t/where-is-the-backup-button/92313)

<div class="topic-metadata">

**Author:** [@Rmb](https://community.homey.app/u/Rmb)\
**Replies:** 7\
**Last updated:** [October 20, 2023, 2:41pm UTC](https://community.homey.app/t/where-is-the-backup-button/92313 "2023-10-20T14:41:47Z")

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https://support.homey.app/hc/en-us/articles/360010668340 states: Create a backup manually A backup can be created manually by navigating to More (...) → Backups in the Homey app. I don’t see the backup button on my iPa…

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