# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=165

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 166

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## [How to get the highest value from different apps](https://community.homey.app/t/how-to-get-the-highest-value-from-different-apps/92956)

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**Author:** [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Replies:** 6\
**Last updated:** [October 28, 2023, 7:36pm UTC](https://community.homey.app/t/how-to-get-the-highest-value-from-different-apps/92956 "2023-10-28T19:36:13Z")

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Hi I use 3 weather apps. All 3 show different values and all 3 have totally inaccurate values on some days for wind guts. I want homey to check the wind gust values for each app and then use the highest value. I have…

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## [Aqara door and window sensor alarm if door has been open for x seconds](https://community.homey.app/t/aqara-door-and-window-sensor-alarm-if-door-has-been-open-for-x-seconds/92999)

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**Author:** [@Wahllstreet](https://community.homey.app/u/Wahllstreet)\
**Replies:** 7\
**Last updated:** [October 28, 2023, 12:52pm UTC](https://community.homey.app/t/aqara-door-and-window-sensor-alarm-if-door-has-been-open-for-x-seconds/92999 "2023-10-28T12:52:29Z")

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Hi. I have a cold storrage room for food in my house. I have mounted aqara door and window sensor to alert me if the door is not closed after x amount of time. How do I set it up? Im have only been able to set alarm when…

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## [Xioami Gateway needed for Aqara motion sensor p1 and Homey bridge?](https://community.homey.app/t/xioami-gateway-needed-for-aqara-motion-sensor-p1-and-homey-bridge/93040)

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**Author:** [@ado3](https://community.homey.app/u/ado3)\
**Replies:** 1\
**Last updated:** [October 28, 2023, 10:06am UTC](https://community.homey.app/t/xioami-gateway-needed-for-aqara-motion-sensor-p1-and-homey-bridge/93040 "2023-10-28T10:06:08Z")

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Hi, I would like to control my yeelights via a motion sensor e.q. Aqara P1. My question is: Will I need an additional xiaomi Gatway for the aqara Devices or will they work directly with my homey bridge ?

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## [Kitchen light goes of](https://community.homey.app/t/kitchen-light-goes-of/255)

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**Author:** [@Frans\_Keeman](https://community.homey.app/u/Frans_Keeman)\
**Replies:** 35\
**Last updated:** [December 28, 2018, 5:03pm UTC](https://community.homey.app/t/kitchen-light-goes-of/255 "2018-12-28T17:03:30Z")

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Hello All, I have several spots in my kitchen wich i put on and off thru a fibaro multisensor and a klik aan?uit AWMR23 and also dim. If i walk in the light goes on and shuts off after 10 min. due to the delay set in th…

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## [Insights Data no longer visible!](https://community.homey.app/t/insights-data-no-longer-visible/92824)

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**Author:** [@Celal\_Esgin](https://community.homey.app/u/Celal_Esgin)\
**Replies:** 10\
**Last updated:** [October 28, 2023, 7:15am UTC](https://community.homey.app/t/insights-data-no-longer-visible/92824 "2023-10-28T07:15:50Z")

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Insights Data no longer visible since 23th September 2023 Attempts without success restart homey several times reset homey with backup several times what could be the issue ?

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## [Usb 5.2 adapter also for old homey model](https://community.homey.app/t/usb-5-2-adapter-also-for-old-homey-model/93003)

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**Author:** [@TheKos](https://community.homey.app/u/TheKos)\
**Replies:** 1\
**Last updated:** [October 27, 2023, 7:34pm UTC](https://community.homey.app/t/usb-5-2-adapter-also-for-old-homey-model/93003 "2023-10-27T19:34:38Z")

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I have read a lot of issues with the 5 volt adapter for the new Homey 2023, where the new homey 5.2 Volt adapter will improve the performance. My question is, will using a new 5.2 adapter also improve the old 2019 Homey…

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## [Migrate from Homey Pro early 16 to early23 not working](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536)

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**Author:** [@RoyWissenburg](https://community.homey.app/u/RoyWissenburg)\
**Replies:** 9\
**Last updated:** [October 27, 2023, 5:11pm UTC](https://community.homey.app/t/migrate-from-homey-pro-early-16-to-early23-not-working/86536 "2023-10-27T17:11:23Z")

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Hi all Today trying to migrate from my homey early2016 (i think) to the new homey 23 restored a back up, and homey is running… can add new zigbee and zwave devices but sadly all te old ones are gone… repearing did not …

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## [Graber Motorized Blinds Using Zwave](https://community.homey.app/t/graber-motorized-blinds-using-zwave/92989)

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**Author:** [@Mike\_Christiaens](https://community.homey.app/u/Mike_Christiaens)\
**Replies:** 1\
**Last updated:** [October 27, 2023, 4:19pm UTC](https://community.homey.app/t/graber-motorized-blinds-using-zwave/92989 "2023-10-27T16:19:26Z")

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Hi all. I am trying to install Graber Motorized Blinds on my Homey Pro using Zwave. I tried using the Somfy App, but I keep getting an error that says "Transmitting 433 MHz is not allowed in country : CA. I am located…

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## [Hue sensor (conneted to hue bridge) not visible in Homey app](https://community.homey.app/t/hue-sensor-conneted-to-hue-bridge-not-visible-in-homey-app/92970)

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**Author:** [@Rene\_Huijsdens](https://community.homey.app/u/Rene_Huijsdens)\
**Replies:** 3\
**Last updated:** [October 27, 2023, 3:46pm UTC](https://community.homey.app/t/hue-sensor-conneted-to-hue-bridge-not-visible-in-homey-app/92970 "2023-10-27T15:46:41Z")

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Hello, Just installed the Homey app. I can add all lamps and plugs that are connected to my hue bridge (sw version 1.60) but the motion sensors are not visible? Anyone got an idea why? gr. René

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## [Can Yale and iSmartgate talk together without PIN-code?](https://community.homey.app/t/can-yale-and-ismartgate-talk-together-without-pin-code/92961)

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**Author:** [@Hilmario](https://community.homey.app/u/Hilmario)\
**Replies:** 0\
**Last updated:** [October 27, 2023, 11:27am UTC](https://community.homey.app/t/can-yale-and-ismartgate-talk-together-without-pin-code/92961 "2023-10-27T11:27:49Z")

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Hi, I am considering aquiring a Homey Pro, but have a question about functionality. I have installed Yale on my front door and iSmartgate for my garage door. I can control them with Google Home, but I have to use a PIN…

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## [Popp outdoor switch z-wave error message](https://community.homey.app/t/popp-outdoor-switch-z-wave-error-message/92915)

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**Author:** [@Barry\_Dammer](https://community.homey.app/u/Barry_Dammer)\
**Replies:** 3\
**Last updated:** [October 27, 2023, 10:43am UTC](https://community.homey.app/t/popp-outdoor-switch-z-wave-error-message/92915 "2023-10-27T10:43:22Z")

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Hi, Is there a solution for this issue connecting POPP outdoor switch to Homey Pro 2023. Thank you!

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## [Can’t find my Homey Pro 2023!](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962)

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**Author:** [@Finn\_Nielsen](https://community.homey.app/u/Finn_Nielsen)\
**Replies:** 4\
**Last updated:** [October 27, 2023, 8:53am UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023/81962 "2023-10-27T08:53:43Z")

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I finally received my Homey Pro 2023 but can’t connect to it at all. I put it in configuration mode and it has a blue ring but can’t find it in the app. I have tried everything, Bluetooth, wifi, wired network, I have be…

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## [vThermo fallout](https://community.homey.app/t/vthermo-fallout/92397)

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**Author:** [@JohnGlattetre](https://community.homey.app/u/JohnGlattetre)\
**Replies:** 8\
**Last updated:** [October 27, 2023, 3:26am UTC](https://community.homey.app/t/vthermo-fallout/92397 "2023-10-27T03:26:15Z")

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I have a ds18b20 running on a smart implant , over to a virtual temp and then a vThermo thermostat. This setup has run very well for a long time. Now I sometimes experience that the vThermo teperature doesn’t update.…

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## [Hue Dimmer Switch first, second time pressed](https://community.homey.app/t/hue-dimmer-switch-first-second-time-pressed/92784)

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**Author:** [@Thea\_Driessen](https://community.homey.app/u/Thea_Driessen)\
**Replies:** 3\
**Last updated:** [October 26, 2023, 8:21pm UTC](https://community.homey.app/t/hue-dimmer-switch-first-second-time-pressed/92784 "2023-10-26T20:21:40Z")

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Hi! I have the Hue Dimmer Switch. If you configure it in the Hue app you can set different actions for pressing the ON button for the first, second, third, fourth or fifth time. Is there a possibility to do that in Homey…

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## [Fibaro plug & power meter](https://community.homey.app/t/fibaro-plug-power-meter/6105)

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**Author:** [@Kjettern](https://community.homey.app/u/Kjettern)\
**Replies:** 0\
**Last updated:** [December 30, 2018, 5:05pm UTC](https://community.homey.app/t/fibaro-plug-power-meter/6105 "2018-12-30T17:05:18Z")

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Hello. My fibaro wall plug is showing a bunch of negative numbers in the power meter tab… How can I fix this and prevent it from happening again?

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## [ROTO roof system](https://community.homey.app/t/roto-roof-system/92898)

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**Author:** [@Christoph\_Rumczyk](https://community.homey.app/u/Christoph_Rumczyk)\
**Replies:** 0\
**Last updated:** [October 26, 2023, 5:35pm UTC](https://community.homey.app/t/roto-roof-system/92898 "2023-10-26T17:35:48Z")

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Hello, I really need help with adding ROTO roof systems. Maybe someone here can help me. I bought a used HOMEY PRO 2019 because of the 868 Mhz, which is apparently not available in the 2023 version. I need help with b…

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## [Switch floorheating pump on Evohome trigger](https://community.homey.app/t/switch-floorheating-pump-on-evohome-trigger/92789)

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**Author:** [@Sebastiaan\_Viezee](https://community.homey.app/u/Sebastiaan_Viezee)\
**Replies:** 6\
**Last updated:** [October 26, 2023, 1:25pm UTC](https://community.homey.app/t/switch-floorheating-pump-on-evohome-trigger/92789 "2023-10-26T13:25:26Z")

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Is it possible to switch a powerplug (any brand which works with Homey) on/off when a specific room in Evohome needs heating? My case: I have floor heating at the ground floor and radiators in the other rooms. At the m…

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## [Problem with the insights graphs](https://community.homey.app/t/problem-with-the-insights-graphs/92864)

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**Author:** [@ARTNOW44](https://community.homey.app/u/ARTNOW44)\
**Replies:** 5\
**Last updated:** [October 26, 2023, 12:03pm UTC](https://community.homey.app/t/problem-with-the-insights-graphs/92864 "2023-10-26T12:03:47Z")

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Hello, on my HOMEY PRO HP 2023, I have a problem with the insights graphs, when I place an ishights on the right it is created without problem but none remain in memory, when I return to the graphs: nothing more!!! . So…

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## [Approaching home](https://community.homey.app/t/approaching-home/92765)

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**Author:** [@Bjorn\_Are\_Andreassen](https://community.homey.app/u/Bjorn_Are_Andreassen)\
**Replies:** 8\
**Last updated:** [October 26, 2023, 10:51am UTC](https://community.homey.app/t/approaching-home/92765 "2023-10-26T10:51:03Z")

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Is there a way to send a message in Homey Pro (2023) when e.g. I am approaching home with location service active on mobile phone? I can only find a solution where you have to activate the “Home/Away” switch. Homey Pro …

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## [Panasonic Aquarea Cloud or KNX without ETS ? + HomeBattery Sonnen KNX](https://community.homey.app/t/panasonic-aquarea-cloud-or-knx-without-ets-homebattery-sonnen-knx/53571)

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**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\
**Replies:** 1\
**Last updated:** [October 26, 2023, 10:04am UTC](https://community.homey.app/t/panasonic-aquarea-cloud-or-knx-without-ets-homebattery-sonnen-knx/53571 "2023-10-26T10:04:16Z")

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Hi, I have an Panasonic Aquarea I can connect this with Panasonic Cloud or KNX. I think KNX has more features then the Cloud function, so this would be ideal. Also i’ve a homebattery that can communicate with KNX. I w…

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## [Need to upgrade my home wifi](https://community.homey.app/t/need-to-upgrade-my-home-wifi/92021)

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**Author:** [@Sjukbrorsan](https://community.homey.app/u/Sjukbrorsan)\
**Replies:** 23\
**Last updated:** [October 25, 2023, 10:20pm UTC](https://community.homey.app/t/need-to-upgrade-my-home-wifi/92021 "2023-10-25T22:20:04Z")

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Hi everyone. I’ve just realised (since I moved to a two floor house) that my home Wi-Fi doesn’t work well. I have really bad coverage upstairs (router is downstairs). Now I’m planning to install mesh Wi-Fi to optimise t…

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## [Zigbee Satellite mode](https://community.homey.app/t/zigbee-satellite-mode/92503)

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**Author:** [@Tim\_Peeters](https://community.homey.app/u/Tim_Peeters)\
**Replies:** 6\
**Last updated:** [October 25, 2023, 9:52pm UTC](https://community.homey.app/t/zigbee-satellite-mode/92503 "2023-10-25T21:52:01Z")

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Hi all! Does anyone have insight in when the zigbee satellite connection will start working between a Homey and a Homey Pro (both 2023 model)? The homey website mentioned this functionality should have come in Q3 this y…

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## [Sengled Door/Window and Motion sensors?](https://community.homey.app/t/sengled-door-window-and-motion-sensors/92749)

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**Author:** [@tannersnacks](https://community.homey.app/u/tannersnacks)\
**Replies:** 2\
**Last updated:** [October 25, 2023, 1:53pm UTC](https://community.homey.app/t/sengled-door-window-and-motion-sensors/92749 "2023-10-25T13:53:31Z")

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I see Sengled has an app but are the door/motion sensors going to be supported?

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## [Migrating from Ezlo (Vera) to Homey Pro](https://community.homey.app/t/migrating-from-ezlo-vera-to-homey-pro/92637)

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**Author:** [@Augustov](https://community.homey.app/u/Augustov)\
**Replies:** 3\
**Last updated:** [October 25, 2023, 1:05pm UTC](https://community.homey.app/t/migrating-from-ezlo-vera-to-homey-pro/92637 "2023-10-25T13:05:02Z")

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I am very interested into buying a Homey Pro, but I have questions that I have not been able to answer by looking into your documentation, so I would love to get answers before invest on the device AND the time of migrat…

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## [Token from Roborock app (not Xiaomi Home)](https://community.homey.app/t/token-from-roborock-app-not-xiaomi-home/46557)

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**Author:** [@arvi](https://community.homey.app/u/arvi)\
**Replies:** 16\
**Last updated:** [October 25, 2023, 11:56am UTC](https://community.homey.app/t/token-from-roborock-app-not-xiaomi-home/46557 "2023-10-25T11:56:37Z")

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Hi, there has been quite a lot written about retrieving token for Xiaomi robot vacuum cleaners to be able to add to home automation systems (Homey, Home Assistant, etc.). However most of these tutorials count on using X…

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## [Timeline activities missing or lag behind](https://community.homey.app/t/timeline-activities-missing-or-lag-behind/87411)

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**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 6\
**Last updated:** [October 25, 2023, 11:38am UTC](https://community.homey.app/t/timeline-activities-missing-or-lag-behind/87411 "2023-10-25T11:38:11Z")

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Hi, I have experienced that the timeline of happenings can be gone for a whole day. The actions and flows seem to work fine, but everything I have programmed to appear on the timeline is absent. Also, I have experience…

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## [Problem reading temperature from ngenic via HTTP GET](https://community.homey.app/t/problem-reading-temperature-from-ngenic-via-http-get/69255)

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**Author:** [@Roger\_Levenrot](https://community.homey.app/u/Roger_Levenrot)\
**Replies:** 24\
**Last updated:** [October 25, 2023, 9:21am UTC](https://community.homey.app/t/problem-reading-temperature-from-ngenic-via-http-get/69255 "2023-10-25T09:21:50Z")

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I get stuck trying to read the temperature sensors connected to ngenic. I’ve found the token and room and sensor uuid and get a CURL GET to work on my MAC in terminal. But I don’t get it how to translate that to a HTTP…

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## [Homey app ios error](https://community.homey.app/t/homey-app-ios-error/92697)

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**Author:** [@Marc\_A](https://community.homey.app/u/Marc_A)\
**Replies:** 10\
**Last updated:** [October 25, 2023, 8:52am UTC](https://community.homey.app/t/homey-app-ios-error/92697 "2023-10-25T08:52:24Z")

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i have the problem that i can’t edit any values in the homey app see. how can i fix this error. after editing the value i get a white screen , and can only abort the complete action.

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## [How to add Smart Life devices through IFTTT](https://community.homey.app/t/how-to-add-smart-life-devices-through-ifttt/6306)

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**Author:** [@Joostzilla](https://community.homey.app/u/Joostzilla)\
**Replies:** 3\
**Last updated:** [October 25, 2023, 4:14am UTC](https://community.homey.app/t/how-to-add-smart-life-devices-through-ifttt/6306 "2023-10-25T04:14:23Z")

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I have several Smart Life devices that work by Wifi. Unfortunately Homey doesn’t have an app for it. Although I personally think there is quite some demand for. Anyhow, is there someone who can help me add the devices t…

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## [Homey Pro 2023 Losing Internet access, both Ethernet and Wifi?](https://community.homey.app/t/homey-pro-2023-losing-internet-access-both-ethernet-and-wifi/92687)

<div class="topic-metadata">

**Author:** [@anon78407409](https://community.homey.app/u/anon78407409)\
**Replies:** 4\
**Last updated:** [October 24, 2023, 8:47pm UTC](https://community.homey.app/t/homey-pro-2023-losing-internet-access-both-ethernet-and-wifi/92687 "2023-10-24T20:47:57Z")

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Hi! I’ve experienced Homey Pro to be fairly stable since I got it, except the couple of first beta’s where it would suddenly have a red ring. It could also be related to the first PSU though. I have only had to hard re…

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