# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=163

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 164

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## [Homey Pro Restart -\> KNX Switch get triggered in flow](https://community.homey.app/t/homey-pro-restart-knx-switch-get-triggered-in-flow/93924)

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**Author:** [@Mareike\_B](https://community.homey.app/u/Mareike_B)\
**Replies:** 4\
**Last updated:** [November 7, 2023, 9:48pm UTC](https://community.homey.app/t/homey-pro-restart-knx-switch-get-triggered-in-flow/93924 "2023-11-07T21:48:50Z")

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Hi everyone, I added a knx button as a switch and created a flow that listens to the “on” status. If it get pressed the status changes to on and then the Garage opens. Afters 1sec I set it to off again. Now I have a pr…

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## [No feedback from Homey](https://community.homey.app/t/no-feedback-from-homey/93936)

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**Author:** [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Replies:** 18\
**Last updated:** [November 8, 2023, 6:36am UTC](https://community.homey.app/t/no-feedback-from-homey/93936 "2023-11-08T06:36:53Z")

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It is now 27 days since I asked Homey for help with: “Something went wrong”. How long do you others have to wait to get help? 11.10.2023 Hi Jan, Thanks for reaching out! Your request (110695) has been received and is…

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## [Does the homey team have grouping in development?](https://community.homey.app/t/does-the-homey-team-have-grouping-in-development/93448)

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**Author:** [@tannersnacks](https://community.homey.app/u/tannersnacks)\
**Replies:** 22\
**Last updated:** [November 8, 2023, 6:28am UTC](https://community.homey.app/t/does-the-homey-team-have-grouping-in-development/93448 "2023-11-08T06:28:07Z")

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I installed the group app but realized it doesn’t work in my use case. What I’m hoping for is created a flow that says “If Any Dimmer is turned on during the daytime, dim Self to 100%”, so that I don’t have create a new…

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## [Zigbee Interview action](https://community.homey.app/t/zigbee-interview-action/34674)

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**Author:** [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Replies:** 9\
**Last updated:** [November 7, 2023, 8:22pm UTC](https://community.homey.app/t/zigbee-interview-action/34674 "2023-11-07T20:22:11Z")

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Hi there, I upgraded to V5.0 this weekend and since than on Developer under Zigbee devices this is shown. What does “Interview” mean and is there something wrong or is that normal. The devices are functioning just fine. …

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## [Im new and have a couple questions](https://community.homey.app/t/im-new-and-have-a-couple-questions/93974)

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**Author:** [@Ward\_Ward](https://community.homey.app/u/Ward_Ward)\
**Replies:** 1\
**Last updated:** [November 7, 2023, 5:33pm UTC](https://community.homey.app/t/im-new-and-have-a-couple-questions/93974 "2023-11-07T17:33:16Z")

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hey all, Im very happy and excited to have discovered homey. I’ve done a lot of reading and searching, but still have a few questions I want answered before I buy a bridge. I have tuya, tapo (tp-link), google nest and …

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## [Error Message "Homey Bridge not connected" / Device not available](https://community.homey.app/t/error-message-homey-bridge-not-connected-device-not-available/93841)

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**Author:** [@Kay\_Kretschmer](https://community.homey.app/u/Kay_Kretschmer)\
**Replies:** 7\
**Last updated:** [November 7, 2023, 3:56pm UTC](https://community.homey.app/t/error-message-homey-bridge-not-connected-device-not-available/93841 "2023-11-07T15:56:22Z")

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Good Morning everybody, I would like to get your input on an issue I am facing since a couple of days. When I am starting the Homey app, it shows that my Bridge is not available by displaying an exclamation mark with a…

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## [Fibaro Walli Switch en Google Assistant](https://community.homey.app/t/fibaro-walli-switch-en-google-assistant/57958)

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**Author:** [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Replies:** 10\
**Last updated:** [November 7, 2023, 3:45pm UTC](https://community.homey.app/t/fibaro-walli-switch-en-google-assistant/57958 "2023-11-07T15:45:25Z")

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Hello, I just added two Fibaro Walli switches to Homey, but they don’t show up in the Google Home app. Is the Google Assistant integration not working for these devices? I want to switch the attached lights with Google…

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## [Zigbee-Interview-Aktion - Does not work?](https://community.homey.app/t/zigbee-interview-aktion-does-not-work/92839)

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**Author:** [@green](https://community.homey.app/u/green)\
**Replies:** 7\
**Last updated:** [November 7, 2023, 10:12am UTC](https://community.homey.app/t/zigbee-interview-aktion-does-not-work/92839 "2023-11-07T10:12:51Z")

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Hello, I have two Zigbee sensors. These I have included earlier as unknown devices and wanted to make as described in this post, interview of the devices. I can start interview per device and also after end, but where…

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## [Does homey now support access to a dimmer light on matter devices?](https://community.homey.app/t/does-homey-now-support-access-to-a-dimmer-light-on-matter-devices/93920)

<div class="topic-metadata">

**Author:** [@yu\_guoliang](https://community.homey.app/u/yu_guoliang)\
**Replies:** 3\
**Last updated:** [November 7, 2023, 8:50am UTC](https://community.homey.app/t/does-homey-now-support-access-to-a-dimmer-light-on-matter-devices/93920 "2023-11-07T08:50:25Z")

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I want to access a matter device. It is a one-digit dimmer light. Does homey support it now?

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## [Zigbee route](https://community.homey.app/t/zigbee-route/93907)

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**Author:** [@Terje\_Slydahl](https://community.homey.app/u/Terje_Slydahl)\
**Replies:** 1\
**Last updated:** [November 6, 2023, 8:51pm UTC](https://community.homey.app/t/zigbee-route/93907 "2023-11-06T20:51:43Z")

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Why doesn’t Zigbee routing appear in Homey 2023 10.1.0-rc.2? Why does Homey Bridge report “?” under “Last Seen”?

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## [Homeys geofencing stopped working](https://community.homey.app/t/homeys-geofencing-stopped-working/72943)

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**Author:** [@Dennis\_Alioglou](https://community.homey.app/u/Dennis_Alioglou)\
**Replies:** 15\
**Last updated:** [November 6, 2023, 7:22pm UTC](https://community.homey.app/t/homeys-geofencing-stopped-working/72943 "2023-11-06T19:22:54Z")

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Hi All, The title basically says the issue. I used the geofencing function for homey for over 12months now without any issues. But since 3 days both my girlfriend and me are not registered going out or inside the house. …

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## [Zigbee not pairing, athom not responding](https://community.homey.app/t/zigbee-not-pairing-athom-not-responding/93538)

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**Author:** [@PiTRiS](https://community.homey.app/u/PiTRiS)\
**Replies:** 9\
**Last updated:** [November 6, 2023, 7:06pm UTC](https://community.homey.app/t/zigbee-not-pairing-athom-not-responding/93538 "2023-11-06T19:06:04Z")

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Hello everyone… I have Homey Pro 2019 and since august, I’m having troubles, mostly with zigbee… as Athom support is now ignoring for more than 2 months, want to see if someone else is experiencing the same issue and co…

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## [Heltun Electric Heating HE-HT01](https://community.homey.app/t/heltun-electric-heating-he-ht01/92968)

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**Author:** [@Lisco](https://community.homey.app/u/Lisco)\
**Replies:** 2\
**Last updated:** [November 6, 2023, 12:51pm UTC](https://community.homey.app/t/heltun-electric-heating-he-ht01/92968 "2023-11-06T12:51:12Z")

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Hi guys, I have 2 electric thermostat connected to homey where everything is working fine. Where I can see graph or any history of my energy consumption ? Because on picture 2 I can not see history. Or it should be in ot…

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## [Homey and Kindle as Control Panel](https://community.homey.app/t/homey-and-kindle-as-control-panel/93592)

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**Author:** [@Beck51](https://community.homey.app/u/Beck51)\
**Replies:** 2\
**Last updated:** [November 6, 2023, 11:42am UTC](https://community.homey.app/t/homey-and-kindle-as-control-panel/93592 "2023-11-06T11:42:04Z")

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I want to use a Kindle as a control panel. I only need it as an information tablet: My idea was, I use my Synology NAS as a web server and create a website with the information from the devices (temperature, humidity, h…

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## [Create an HP 2019 forum and an HP2023](https://community.homey.app/t/create-an-hp-2019-forum-and-an-hp2023/93802)

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**Author:** [@Loulou\_Coco](https://community.homey.app/u/Loulou_Coco)\
**Replies:** 2\
**Last updated:** [November 6, 2023, 5:00am UTC](https://community.homey.app/t/create-an-hp-2019-forum-and-an-hp2023/93802 "2023-11-06T05:00:02Z")

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Hello, would it not be desirable to separate the posts for the Homey PRO 2023 and Homey Pro 2019 in the forum? It would be easier to navigate. It has happened several times that I start reading a post and then when I get…

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## [Unusable "number" variables](https://community.homey.app/t/unusable-number-variables/93833)

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**Author:** [@Neil\_D](https://community.homey.app/u/Neil_D)\
**Replies:** 6\
**Last updated:** [November 6, 2023, 1:35am UTC](https://community.homey.app/t/unusable-number-variables/93833 "2023-11-06T01:35:48Z")

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HI, I have some simple calculations involving number variables, but three of my variables have become unusable. I cannot delete them or reconfigure them, as I receive the following message when trying to open the variabl…

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## [Pairing homey with Zennio z1 pro](https://community.homey.app/t/pairing-homey-with-zennio-z1-pro/93816)

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**Author:** [@steffenzuidema](https://community.homey.app/u/steffenzuidema)\
**Replies:** 0\
**Last updated:** [November 5, 2023, 8:13pm UTC](https://community.homey.app/t/pairing-homey-with-zennio-z1-pro/93816 "2023-11-05T20:13:48Z")

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Hello, I am on the verge of buying a homey, but I have a question on pairing it with our smart home computer (Zennio Z1 Pro). I couldnt find anything online, but do i need to buy anything extra to connect the Homey to …

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## [Buderus Heating System](https://community.homey.app/t/buderus-heating-system/21266)

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**Author:** [@Besc0029](https://community.homey.app/u/Besc0029)\
**Replies:** 1\
**Last updated:** [November 5, 2023, 6:49pm UTC](https://community.homey.app/t/buderus-heating-system/21266 "2023-11-05T18:49:33Z")

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Hello, I got a heating System by Buderus which uses a Control called ‘logamatic’ to access the internet and get connected to the system via the Buderus Website… There I can control temperature, schedules, etc. Is there…

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## [How to cycle through Tradfri temperatures with Styrbar?](https://community.homey.app/t/how-to-cycle-through-tradfri-temperatures-with-styrbar/89525)

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**Author:** [@Talvas](https://community.homey.app/u/Talvas)\
**Replies:** 5\
**Last updated:** [November 5, 2023, 11:42am UTC](https://community.homey.app/t/how-to-cycle-through-tradfri-temperatures-with-styrbar/89525 "2023-11-05T11:42:57Z")

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Hi all, I am brand new to the smarthome world and just installed my homey 2019 and added some Tradfri bulbs and sensors. I have the Tradfri Gateway (the old one) but want to do everything via Homey. However, I am now f…

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## [Problems finding devices](https://community.homey.app/t/problems-finding-devices/93657)

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**Author:** [@Yaron\_Ozanna](https://community.homey.app/u/Yaron_Ozanna)\
**Replies:** 5\
**Last updated:** [November 5, 2023, 11:31am UTC](https://community.homey.app/t/problems-finding-devices/93657 "2023-11-05T11:31:10Z")

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Hi all, couldn’t find the exact topic, so I figured i’d make a new one. So I’ve noticed a lot of times if I want to control, for example, a lightbulb though the WiZ app, it works, though in Homey it says it’s offline. Ho…

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## [Seeking Insight on the Target Audience of the Homey App](https://community.homey.app/t/seeking-insight-on-the-target-audience-of-the-homey-app/93764)

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**Author:** [@Natalie\_Ginba](https://community.homey.app/u/Natalie_Ginba)\
**Replies:** 0\
**Last updated:** [November 5, 2023, 10:38am UTC](https://community.homey.app/t/seeking-insight-on-the-target-audience-of-the-homey-app/93764 "2023-11-05T10:38:40Z")

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Hello Homey Forum Members! I hope this message finds you well. I am currently working on a school project that involves analyzing the target audience for the Homey app, and I would greatly appreciate your insights and o…

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## [Does my Homey suck or is it just me?](https://community.homey.app/t/does-my-homey-suck-or-is-it-just-me/93188)

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**Author:** [@Jole](https://community.homey.app/u/Jole)\
**Replies:** 24\
**Last updated:** [November 5, 2023, 10:15am UTC](https://community.homey.app/t/does-my-homey-suck-or-is-it-just-me/93188 "2023-11-05T10:15:07Z")

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Ok, total noob. Was looking forward to my new Homey Pro 2023. So far I don’t know why I bought it, 500€ down the drain. Hopefully it will grow on me and I can learn to love it :blush: Homey energy tells that it is mea…

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## [Two Homeys backup mashup](https://community.homey.app/t/two-homeys-backup-mashup/93566)

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**Author:** [@David\_Elmlund](https://community.homey.app/u/David_Elmlund)\
**Replies:** 4\
**Last updated:** [November 4, 2023, 3:37pm UTC](https://community.homey.app/t/two-homeys-backup-mashup/93566 "2023-11-04T15:37:47Z")

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A couple of months ago I received a new 2023 pro. I disconnected the old 2019 for later use and installed the backup to the new one. yesterday I took the old one to our summerhouse. I factory reset it and set it up as…

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## [Ethernet over Wifi](https://community.homey.app/t/ethernet-over-wifi/93671)

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**Author:** [@Vidar\_Helgeland](https://community.homey.app/u/Vidar_Helgeland)\
**Replies:** 2\
**Last updated:** [November 4, 2023, 9:50am UTC](https://community.homey.app/t/ethernet-over-wifi/93671 "2023-11-04T09:50:25Z")

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Hi guys. I have a stable Mesh network inn my whole house, so I have no problem whatsoever with the connection to my devices/Homey. I ordered the Ethernet adapter when I bought my Homey, just because I had no idea what …

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## [Unable to add additional Aqara devices](https://community.homey.app/t/unable-to-add-additional-aqara-devices/14006)

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**Author:** [@neluz](https://community.homey.app/u/neluz)\
**Replies:** 39\
**Last updated:** [November 4, 2023, 6:29am UTC](https://community.homey.app/t/unable-to-add-additional-aqara-devices/14006 "2023-11-04T06:29:01Z")

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I got some new Aqara (vibration) sensors today. I tried adding it as all my other sensors but this time it doesn’t work. I currently have 20 sensors connected. Already tried restarting the Xiaomi/Aqara app and Homey comp…

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## [Tado double app](https://community.homey.app/t/tado-double-app/93158)

<div class="topic-metadata">

**Author:** [@BIRDY](https://community.homey.app/u/BIRDY)\
**Replies:** 7\
**Last updated:** [November 3, 2023, 10:22pm UTC](https://community.homey.app/t/tado-double-app/93158 "2023-11-03T22:22:36Z")

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I got a question regarding the the weird split between tado radiator valves between two tado homey apps. I had a year ago a couple of tado’s and the were all joined together. early this year a bought a couple more, but …

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## [Zigbee issues with pairing several sensors](https://community.homey.app/t/zigbee-issues-with-pairing-several-sensors/92278)

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**Author:** [@dandooze](https://community.homey.app/u/dandooze)\
**Replies:** 18\
**Last updated:** [November 3, 2023, 10:38am UTC](https://community.homey.app/t/zigbee-issues-with-pairing-several-sensors/92278 "2023-11-03T10:38:45Z")

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Here’s a very strange situation that I am experiencing with my Homey 2019 and I hope someone can provide me with some advice. A couple of months ago I bought a Moes Zigbee LCD Temperature and Humidity sensor with the id…

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## [Shelly 2PM Custom Homekit firmware & Homey Pro Support](https://community.homey.app/t/shelly-2pm-custom-homekit-firmware-homey-pro-support/93561)

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**Author:** [@Tupo](https://community.homey.app/u/Tupo)\
**Replies:** 2\
**Last updated:** [November 3, 2023, 8:53am UTC](https://community.homey.app/t/shelly-2pm-custom-homekit-firmware-homey-pro-support/93561 "2023-11-03T08:53:47Z")

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I’m soon going to be buying the Homey Pro to control (amongst other things), my external window shutters throughout my home. Whilst the plan is to use homey for most automations etc. it would still be nice to have native…

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## [Abstracting device from action/flow](https://community.homey.app/t/abstracting-device-from-action-flow/93449)

<div class="topic-metadata">

**Author:** [@tannersnacks](https://community.homey.app/u/tannersnacks)\
**Replies:** 3\
**Last updated:** [November 3, 2023, 7:07am UTC](https://community.homey.app/t/abstracting-device-from-action-flow/93449 "2023-11-03T07:07:19Z")

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It seems that the device and trigger are combined into one card. If I want to duplicate a flow and change the device, I have to replace the card that includes both and create a new trigger card. This also applies to the …

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## [Error "Network request failed" during test of a flow while using a delay function](https://community.homey.app/t/error-network-request-failed-during-test-of-a-flow-while-using-a-delay-function/93503)

<div class="topic-metadata">

**Author:** [@Wideman](https://community.homey.app/u/Wideman)\
**Replies:** 6\
**Last updated:** [November 2, 2023, 9:11pm UTC](https://community.homey.app/t/error-network-request-failed-during-test-of-a-flow-while-using-a-delay-function/93503 "2023-11-02T21:11:26Z")

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Hi! I’m trying to create a flow with a variable delay that I will use to manage the engine heater for our car. Depending on the outdoor temperature, I would like the engine heater to run for 60, 90 or 120 minutes and t…

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