# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=162

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 163

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## [Help with Flow Request](https://community.homey.app/t/help-with-flow-request/94401)

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**Author:** [@Mike](https://community.homey.app/u/Mike)\
**Replies:** 17\
**Last updated:** [November 12, 2023, 8:48pm UTC](https://community.homey.app/t/help-with-flow-request/94401 "2023-11-12T20:48:33Z")

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G’day, I’m new to Homey Pro and I’m having a few issues I’m hoping someone here can help me before I give up. Firstly, I have setup Homey Pro and it seems to work, I have watched many videos on Flows etc. But I can’t se…

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## [Properties of devices](https://community.homey.app/t/properties-of-devices/94414)

<div class="topic-metadata">

**Author:** [@Piotr\_Wieczorek](https://community.homey.app/u/Piotr_Wieczorek)\
**Replies:** 4\
**Last updated:** [November 12, 2023, 3:59pm UTC](https://community.homey.app/t/properties-of-devices/94414 "2023-11-12T15:59:00Z")

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Hello, I have a question: Is it possible to change the properties of devices, e.g. from “light” to “switch” or “heat”? the problem is with Google Home which imports devices from Homey with their properties and cannot be …

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## [Trigger on connection/power on to homey or wired small PIR sensor](https://community.homey.app/t/trigger-on-connection-power-on-to-homey-or-wired-small-pir-sensor/94392)

<div class="topic-metadata">

**Author:** [@BB\_homey](https://community.homey.app/u/BB_homey)\
**Replies:** 7\
**Last updated:** [November 12, 2023, 12:25pm UTC](https://community.homey.app/t/trigger-on-connection-power-on-to-homey-or-wired-small-pir-sensor/94392 "2023-11-12T12:25:12Z")

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Is there a way to set a trigger if a device connects to homey or gets powered on? I have some homey oconnected devices that get only get powered based on a sensor that cannot be connected to Homey. Situation: I have a …

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## [Help with new Homey Pro 2023](https://community.homey.app/t/help-with-new-homey-pro-2023/94339)

<div class="topic-metadata">

**Author:** [@RJUK](https://community.homey.app/u/RJUK)\
**Replies:** 4\
**Last updated:** [November 12, 2023, 7:09am UTC](https://community.homey.app/t/help-with-new-homey-pro-2023/94339 "2023-11-12T07:09:04Z")

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Hi folks, I’m hoping someone can help me, and that what I need is even possible. Last year before the Homey Pro was out, I started dabbling in smart home items - mainly zigbee power strips and battery powered switches …

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## [Homey Bridge Mesh Question](https://community.homey.app/t/homey-bridge-mesh-question/94355)

<div class="topic-metadata">

**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 2\
**Last updated:** [November 11, 2023, 11:03pm UTC](https://community.homey.app/t/homey-bridge-mesh-question/94355 "2023-11-11T23:03:54Z")

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Hi Guys! I´ve been plaiyng around with the new Homey Bridge for two days now and try to understand what it does. From the developer tools page it seems like it does nothing. No of the devices connects to it. Even a roll…

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## [Issue pairing a new Zigbee device (Lixee power meter)](https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779)

<div class="topic-metadata">

**Author:** [@Jeremie\_Le\_Roy](https://community.homey.app/u/Jeremie_Le_Roy)\
**Replies:** 11\
**Last updated:** [November 11, 2023, 12:42pm UTC](https://community.homey.app/t/issue-pairing-a-new-zigbee-device-lixee-power-meter/93779 "2023-11-11T12:42:12Z")

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Hi, I am new to Homey and really enjoying it so far. Though I am in a very frustrating situation. I am posting a question here because after several attempts and several research on this forum and more widely across in…

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## [No temperature reported by my Qubino sensor](https://community.homey.app/t/no-temperature-reported-by-my-qubino-sensor/3298)

<div class="topic-metadata">

**Author:** [@Ray](https://community.homey.app/u/Ray)\
**Replies:** 15\
**Last updated:** [November 11, 2023, 12:36pm UTC](https://community.homey.app/t/no-temperature-reported-by-my-qubino-sensor/3298 "2023-11-11T12:36:17Z")

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I already replaced the temperature sensor to be sure it is not defective. Is there a z-wave command I could give to read out this temperature manually? Did anyone have this problem as well in the past (or now) and if sol…

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## [Advanced flow, where to buy?](https://community.homey.app/t/advanced-flow-where-to-buy/94268)

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**Author:** [@Mikkel\_Gerhardt](https://community.homey.app/u/Mikkel_Gerhardt)\
**Replies:** 4\
**Last updated:** [November 11, 2023, 1:30am UTC](https://community.homey.app/t/advanced-flow-where-to-buy/94268 "2023-11-11T01:30:29Z")

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Hi. Hope some one can help me. I can’t find out how to turn on advanced flow, or where to pay for it. I dont have the “premium” option in the more menu. I have the Homey Pro (early2023) King regards Mikkel

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## [Issue with Homey Bridge connecting to Homey Pro 2023](https://community.homey.app/t/issue-with-homey-bridge-connecting-to-homey-pro-2023/93987)

<div class="topic-metadata">

**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 5\
**Last updated:** [November 11, 2023, 8:55am UTC](https://community.homey.app/t/issue-with-homey-bridge-connecting-to-homey-pro-2023/93987 "2023-11-11T08:55:40Z")

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Hi Guys! I´m trying to connect a Homey Bridge to my Homey Pro 2023 as a satellite. When I start to add the device Homey Pro finds the Bridge. So far so easy. Then I click to add it and it asks me which location within…

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## [Is it possible to use the setting of a Hue scene to trigger a flow with Homey Pro](https://community.homey.app/t/is-it-possible-to-use-the-setting-of-a-hue-scene-to-trigger-a-flow-with-homey-pro/94270)

<div class="topic-metadata">

**Author:** [@Chris\_Alston-Baskett](https://community.homey.app/u/Chris_Alston-Baskett)\
**Replies:** 1\
**Last updated:** [November 11, 2023, 1:27am UTC](https://community.homey.app/t/is-it-possible-to-use-the-setting-of-a-hue-scene-to-trigger-a-flow-with-homey-pro/94270 "2023-11-11T01:27:19Z")

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I have a mixture of Philips hue and Meross powerstrips that control a number of lights in the house and garden. I’m trying to create a flow that is triggered by an existing Hue Scene to trigger a flow to turn on/off Mer…

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## [Zone becomes erroneously inactive](https://community.homey.app/t/zone-becomes-erroneously-inactive/94280)

<div class="topic-metadata">

**Author:** [@Nine](https://community.homey.app/u/Nine)\
**Replies:** 1\
**Last updated:** [November 11, 2023, 12:17am UTC](https://community.homey.app/t/zone-becomes-erroneously-inactive/94280 "2023-11-11T00:17:32Z")

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I have a zone (laundry) that becomes ‘inactive for 2 minutes’ even tough after the ‘zone become inactive’ there is a ‘zone has become active’ command: 10.11.2023 17.27.28 Laundry motion alarm has been activated. 10.11.…

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## [Keep precipitation for 10 days in an array or fifo queue with 10 places and add a new value every day](https://community.homey.app/t/keep-precipitation-for-10-days-in-an-array-or-fifo-queue-with-10-places-and-add-a-new-value-every-day/83472)

<div class="topic-metadata">

**Author:** [@pmeester](https://community.homey.app/u/pmeester)\
**Replies:** 7\
**Last updated:** [November 10, 2023, 3:05pm UTC](https://community.homey.app/t/keep-precipitation-for-10-days-in-an-array-or-fifo-queue-with-10-places-and-add-a-new-value-every-day/83472 "2023-11-10T15:05:38Z")

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Can that be done in an (advanced) flow? If so, would you have an example for me? Thanks!

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## [How to see the content of my HOMEY 2023](https://community.homey.app/t/how-to-see-the-content-of-my-homey-2023/94104)

<div class="topic-metadata">

**Author:** [@GD91](https://community.homey.app/u/GD91)\
**Replies:** 15\
**Last updated:** [November 10, 2023, 9:12pm UTC](https://community.homey.app/t/how-to-see-the-content-of-my-homey-2023/94104 "2023-11-10T21:12:40Z")

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I wonder how I can see the content of my Homey 2023 ?? Regards

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## [Help! Trouble adding a new user](https://community.homey.app/t/help-trouble-adding-a-new-user/1443)

<div class="topic-metadata">

**Author:** [@HaBeNi](https://community.homey.app/u/HaBeNi)\
**Replies:** 43\
**Last updated:** [November 10, 2023, 7:43pm UTC](https://community.homey.app/t/help-trouble-adding-a-new-user/1443 "2023-11-10T19:43:02Z")

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Hi. I’m New to Homey and are trying to add a new user, but I always end up with this message: “The given user is already a user of this Homey” Under “Settings” and “Users” the status is still Waiting for confirmation H…

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## [Solar Energy metering plug](https://community.homey.app/t/solar-energy-metering-plug/76381)

<div class="topic-metadata">

**Author:** [@Bulletcather](https://community.homey.app/u/Bulletcather)\
**Replies:** 25\
**Last updated:** [November 10, 2023, 6:47pm UTC](https://community.homey.app/t/solar-energy-metering-plug/76381 "2023-11-10T18:47:13Z")

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I am looking for a smart plug to meter my solar panels. first. I had a benext plug for this but unfortunately it broke. Does anyone happen to know an alternative plugin that works with the homey without a cloud connectio…

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## [What solution for a long house?](https://community.homey.app/t/what-solution-for-a-long-house/94218)

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**Author:** [@balexandre](https://community.homey.app/u/balexandre)\
**Replies:** 4\
**Last updated:** [November 10, 2023, 9:59am UTC](https://community.homey.app/t/what-solution-for-a-long-house/94218 "2023-11-10T09:59:25Z")

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I have a big long house (we’re 2 adults and 3 kids), and the garage is in the other end of my kids room… with Philips Hue I had to use 2 hubs, one in the living room that supports all home devices, and another at the gar…

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## [Something went wrong - Unable to make flows](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517)

<div class="topic-metadata">

**Author:** [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\
**Replies:** 49\
**Last updated:** [November 10, 2023, 9:15am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517 "2023-11-10T09:15:03Z")

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I suddenly got a problem with Homey. Homey works perfectly on our 2 android mobiles. But on my MacBook Pro I can only see my devices in reduced size. Homey says “Something went wrong” when I try to view the devices in no…

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## [Homey Pro 2016 Keeps going offline!](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172)

<div class="topic-metadata">

**Author:** [@Suat](https://community.homey.app/u/Suat)\
**Replies:** 5\
**Last updated:** [November 10, 2023, 8:42am UTC](https://community.homey.app/t/homey-pro-2016-keeps-going-offline/94172 "2023-11-10T08:42:15Z")

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Hi i have had a homey pro 2016 since about 2 months and if you look at my previous post i recovered it out of a bricked state since then i have had it running fine but i have only upgraded the zigbee and wifi antenna to …

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## [Seriously?! No grouping? No virtual devices?](https://community.homey.app/t/seriously-no-grouping-no-virtual-devices/94192)

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**Author:** [@Ste](https://community.homey.app/u/Ste)\
**Replies:** 2\
**Last updated:** [November 9, 2023, 6:22pm UTC](https://community.homey.app/t/seriously-no-grouping-no-virtual-devices/94192 "2023-11-09T18:22:19Z")

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I am testing Homey premium without controller and I can’t find a way to group bulbs or any other devices. Virtual devices, that can be the solution is also not available. Do I miss something or this is the reality with …

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## [Lag in execution flow command](https://community.homey.app/t/lag-in-execution-flow-command/38775)

<div class="topic-metadata">

**Author:** [@Carlo\_Gabucci](https://community.homey.app/u/Carlo_Gabucci)\
**Replies:** 20\
**Last updated:** [November 9, 2023, 3:03pm UTC](https://community.homey.app/t/lag-in-execution-flow-command/38775 "2023-11-09T15:03:30Z")

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Hi, I’m new in the community. After reading about compatibility with a lot of devices and about high degree of customization of routines i bought a Homey Pro to improve my Philips Hue system. So I’ve connected my Hue hu…

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## [Triggering a Alexa phrase when my presence is sensed coming home](https://community.homey.app/t/triggering-a-alexa-phrase-when-my-presence-is-sensed-coming-home/93734)

<div class="topic-metadata">

**Author:** [@David\_Hunter](https://community.homey.app/u/David_Hunter)\
**Replies:** 4\
**Last updated:** [November 9, 2023, 1:24pm UTC](https://community.homey.app/t/triggering-a-alexa-phrase-when-my-presence-is-sensed-coming-home/93734 "2023-11-09T13:24:58Z")

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What I’m trying to do is set up a flow where once my presence is sensed coming home, and one of my Ring contact sensors is triggered as I come into my house through the side garage door, the Alexa in my kitchen will say,…

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## [Homey Pro 2023 and Insights-KWh-watt](https://community.homey.app/t/homey-pro-2023-and-insights-kwh-watt/94159)

<div class="topic-metadata">

**Author:** [@Eson](https://community.homey.app/u/Eson)\
**Replies:** 8\
**Last updated:** [November 9, 2023, 12:58pm UTC](https://community.homey.app/t/homey-pro-2023-and-insights-kwh-watt/94159 "2023-11-09T12:58:29Z")

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Maybe Im just a noob, but I cant find any information about Kwh logging in Insights As an example, Fibaro, Shelly, Aeotec and Nexa Zwave devices with energy logging When looking into Insights for these devices I dont u…

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## [Timeline Webview](https://community.homey.app/t/timeline-webview/94127)

<div class="topic-metadata">

**Author:** [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\
**Replies:** 2\
**Last updated:** [November 9, 2023, 12:38pm UTC](https://community.homey.app/t/timeline-webview/94127 "2023-11-09T12:38:18Z")

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Does anyone know if there is a way to view the timeline in the web interface or is this limited to the iOS/Android Apps?. I did have a look but couldn’t find anything on this in the forum? Thanks Darrell

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## [New Homey Pro 2023 - Google Home Problems](https://community.homey.app/t/new-homey-pro-2023-google-home-problems/94126)

<div class="topic-metadata">

**Author:** [@Jonas\_Jasinskas](https://community.homey.app/u/Jonas_Jasinskas)\
**Replies:** 2\
**Last updated:** [November 9, 2023, 10:10am UTC](https://community.homey.app/t/new-homey-pro-2023-google-home-problems/94126 "2023-11-09T10:10:06Z")

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I received my new Homey Pro in the mail today (Canada), decommissioned my old Smart Things Hub as well as unlinked my Samsung account from google home. I have paired all of my devices to Homey (majority Leviton ZWave sw…

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## [Cat presence at door](https://community.homey.app/t/cat-presence-at-door/93720)

<div class="topic-metadata">

**Author:** [@Joram](https://community.homey.app/u/Joram)\
**Replies:** 15\
**Last updated:** [November 9, 2023, 8:50am UTC](https://community.homey.app/t/cat-presence-at-door/93720 "2023-11-09T08:50:27Z")

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I have a cat who likes to go out and then later come in again. We don’t have (and want) a cat door, so we open the door for him. But now with the dark days coming, you don’t see him that well, so he can be sitting at the…

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## [Dialogue window](https://community.homey.app/t/dialogue-window/94008)

<div class="topic-metadata">

**Author:** [@Roman\_Chlebcok](https://community.homey.app/u/Roman_Chlebcok)\
**Replies:** 2\
**Last updated:** [November 8, 2023, 9:25pm UTC](https://community.homey.app/t/dialogue-window/94008 "2023-11-08T21:25:22Z")

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Hello, from today, everytime when I go to a device or an app on my mobile app and hit back, I get dialogue window: “Are you sure you want to quit? This will abort the setup process.” I tried to restart apps, the Home…

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## [How to set a simple timer reset](https://community.homey.app/t/how-to-set-a-simple-timer-reset/93729)

<div class="topic-metadata">

**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 34\
**Last updated:** [November 8, 2023, 9:12pm UTC](https://community.homey.app/t/how-to-set-a-simple-timer-reset/93729 "2023-11-08T21:12:09Z")

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Hi guys! This question was discussed a lot of time here but I cannot get it work. What I want to do is simple. When light is on and area becomes inactive → start countdown to turn off the lights BUT reset the timer whe…

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## [Question about my Flow](https://community.homey.app/t/question-about-my-flow/93994)

<div class="topic-metadata">

**Author:** [@Tamas\_Kovacs](https://community.homey.app/u/Tamas_Kovacs)\
**Replies:** 14\
**Last updated:** [November 8, 2023, 8:31pm UTC](https://community.homey.app/t/question-about-my-flow/93994 "2023-11-08T20:31:52Z")

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Hi All! I created a flow. The essence is that there’s a motion sensor in my living room with a special solution. WHEN it turns on between 7 AM and 8 AM, THAN it turns on the home theater amplifier, AND lowers the volu…

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## [Flow logic basic questions](https://community.homey.app/t/flow-logic-basic-questions/94011)

<div class="topic-metadata">

**Author:** [@Neil\_D](https://community.homey.app/u/Neil_D)\
**Replies:** 4\
**Last updated:** [November 8, 2023, 6:38pm UTC](https://community.homey.app/t/flow-logic-basic-questions/94011 "2023-11-08T18:38:23Z")

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Maybe I just don’t know where to look, but I have not been able to find this information on “flows” and it is frustrating me to try and test every possibility… Note that I have not graduated to advanced flows yet! So, I…

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## [Matter "BRIDGE" device type support, any word?](https://community.homey.app/t/matter-bridge-device-type-support-any-word/83350)

<div class="topic-metadata">

**Author:** [@jcrueter](https://community.homey.app/u/jcrueter)\
**Replies:** 19\
**Last updated:** [November 8, 2023, 4:47pm UTC](https://community.homey.app/t/matter-bridge-device-type-support-any-word/83350 "2023-11-08T16:47:56Z")

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Since recently HP23 has Matter support, great! Right now this is limited to lights, sockets, and sensors. Is there any information on if, and when, device type “bridge” will be added to this? Specifically, I’m aiming t…

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