# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=161

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 162

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## [In the homey bridge,How to get time zone?](https://community.homey.app/t/in-the-homey-bridge-how-to-get-time-zone/94866)

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**Author:** [@yu\_guoliang](https://community.homey.app/u/yu_guoliang)\
**Replies:** 9\
**Last updated:** [November 17, 2023, 6:53am UTC](https://community.homey.app/t/in-the-homey-bridge-how-to-get-time-zone/94866 "2023-11-17T06:53:46Z")

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In the homey bridge, I can’t get the time zone using this.homey.clock.getTimezone(), It returns Etc/GMT instead of my current time zone

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## [Homey Pro (Early 2023) Backup](https://community.homey.app/t/homey-pro-early-2023-backup/70326)

<div class="topic-metadata">

**Author:** [@feRon](https://community.homey.app/u/feRon)\
**Replies:** 21\
**Last updated:** [November 16, 2023, 9:59pm UTC](https://community.homey.app/t/homey-pro-early-2023-backup/70326 "2023-11-16T21:59:25Z")

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Hello Do you know if its possible to restore a backup from the old Homey 2019 to the new Homey 2023? So that all devices and flows are available on the new Homey? Best feron

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## [Offline November 15](https://community.homey.app/t/offline-november-15/94750)

<div class="topic-metadata">

**Author:** [@Par\_Johansson1](https://community.homey.app/u/Par_Johansson1)\
**Replies:** 14\
**Last updated:** [November 16, 2023, 9:44pm UTC](https://community.homey.app/t/offline-november-15/94750 "2023-11-16T21:44:45Z")

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My Homey is offline. Can not connet to it via the App or the webb. What can I do?

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## [Accepting invitation not working, Homey-Offline message](https://community.homey.app/t/accepting-invitation-not-working-homey-offline-message/94756)

<div class="topic-metadata">

**Author:** [@Marcel\_de\_Haan](https://community.homey.app/u/Marcel_de_Haan)\
**Replies:** 5\
**Last updated:** [November 16, 2023, 8:04pm UTC](https://community.homey.app/t/accepting-invitation-not-working-homey-offline-message/94756 "2023-11-16T20:04:59Z")

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After sending invite, the guest (after creation of account) tries to accept, but then the message is Homey\_offline. Tried with WIFI connection and 5g, nothing works. This is with Homey-pro. What is the problem???

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## [Using ALL or "not all all" in flows, best practice](https://community.homey.app/t/using-all-or-not-all-all-in-flows-best-practice/94792)

<div class="topic-metadata">

**Author:** [@Olex](https://community.homey.app/u/Olex)\
**Replies:** 8\
**Last updated:** [November 16, 2023, 7:08pm UTC](https://community.homey.app/t/using-all-or-not-all-all-in-flows-best-practice/94792 "2023-11-16T19:08:54Z")

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Maybe a stupid question… Nevertheless, I’m new with Homey, going from HomeSeer HS4 pro to Homey pro. HomeSeer was stable, but lack all the gadgets that HP23 has. Just a question when design flows. The two alternative…

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## [How to retrieve Homey energy data for zones in flows](https://community.homey.app/t/how-to-retrieve-homey-energy-data-for-zones-in-flows/94778)

<div class="topic-metadata">

**Author:** [@Thorpedo](https://community.homey.app/u/Thorpedo)\
**Replies:** 3\
**Last updated:** [November 16, 2023, 6:02pm UTC](https://community.homey.app/t/how-to-retrieve-homey-energy-data-for-zones-in-flows/94778 "2023-11-16T18:02:20Z")

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Maybe an easy question for many users, but I couldn’t find an appropriate answer while searching the forum. In homey each device has a value for it’s energy consumption. Homey calculates the energy sum for all devices i…

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## [Homeyscript API docs?](https://community.homey.app/t/homeyscript-api-docs/94828)

<div class="topic-metadata">

**Author:** [@Bohington](https://community.homey.app/u/Bohington)\
**Replies:** 2\
**Last updated:** [November 16, 2023, 3:44pm UTC](https://community.homey.app/t/homeyscript-api-docs/94828 "2023-11-16T15:44:20Z")

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Hi Ladies & gents I started to explore the scripts capabilities of Homey I’ve started by looking at scripts examples in the WEB interface and started to play with JS examples provided. for example, I spoted a script t…

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## [Deltaco Power stripe tuya not working](https://community.homey.app/t/deltaco-power-stripe-tuya-not-working/94753)

<div class="topic-metadata">

**Author:** [@Peter\_Hagstrom](https://community.homey.app/u/Peter_Hagstrom)\
**Replies:** 2\
**Last updated:** [November 16, 2023, 11:08am UTC](https://community.homey.app/t/deltaco-power-stripe-tuya-not-working/94753 "2023-11-16T11:08:15Z")

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I have a Deltaco Power strip with three outlets but get this error message when I try to add it to Homey. Does anyone have a solution? i get it working tuya app. but get this error when I try to add it to Homey. It´s a w…

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## [Can somebody point me in the correct direction on HTTP request flow cards](https://community.homey.app/t/can-somebody-point-me-in-the-correct-direction-on-http-request-flow-cards/67368)

<div class="topic-metadata">

**Author:** [@Jacob\_Diekman](https://community.homey.app/u/Jacob_Diekman)\
**Replies:** 8\
**Last updated:** [November 16, 2023, 8:53am UTC](https://community.homey.app/t/can-somebody-point-me-in-the-correct-direction-on-http-request-flow-cards/67368 "2023-11-16T08:53:15Z")

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I try to collect temperature data from a owserver (one wire data collector) the data is exposed as http://192.168.31/details.xml . There is a partial example of this file below I try to collect the DS18B20 temperature a…

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## [CPU temperature Homey 2023](https://community.homey.app/t/cpu-temperature-homey-2023/94726)

<div class="topic-metadata">

**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\
**Replies:** 3\
**Last updated:** [November 15, 2023, 7:48pm UTC](https://community.homey.app/t/cpu-temperature-homey-2023/94726 "2023-11-15T19:48:46Z")

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Hello, Since the first day of setting up my Homey 2023, I have noticed that the temperature fluctuates between 58 degrees and 65 degrees. Could you tell me if you are experiencing similar results at your place? I have t…

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## [Chromecast webpage cookie notification](https://community.homey.app/t/chromecast-webpage-cookie-notification/10897)

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**Author:** [@Upsilon](https://community.homey.app/u/Upsilon)\
**Replies:** 3\
**Last updated:** [November 15, 2023, 7:06pm UTC](https://community.homey.app/t/chromecast-webpage-cookie-notification/10897 "2023-11-15T19:06:40Z")

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Hi, I’ve got some flows that cast a webpage on chromecast. No problems with the casting part, but a lot of websites got the cookie pop-up screen wich you need to accept. Therefore the desired webpage is not showing. I…

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## [Keeping track of how many people are on what floor](https://community.homey.app/t/keeping-track-of-how-many-people-are-on-what-floor/80484)

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**Author:** [@Rik\_Elsenaar](https://community.homey.app/u/Rik_Elsenaar)\
**Replies:** 2\
**Last updated:** [November 15, 2023, 6:45pm UTC](https://community.homey.app/t/keeping-track-of-how-many-people-are-on-what-floor/80484 "2023-11-15T18:45:39Z")

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Hey Homeys! I learning and trying new things everyday, I am trying to make a Logic of keeping track of how many people are on what floor so I can use this as a base for new and future flows like: If no one is on that …

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## [The New Homey PRO - Crash daily](https://community.homey.app/t/the-new-homey-pro-crash-daily/86644)

<div class="topic-metadata">

**Author:** [@Julien\_31](https://community.homey.app/u/Julien_31)\
**Replies:** 24\
**Last updated:** [November 15, 2023, 2:50pm UTC](https://community.homey.app/t/the-new-homey-pro-crash-daily/86644 "2023-11-15T14:50:55Z")

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Good morning, I have the Box Homey Pro for 1 week. I have integrated and configured quite a few ~15 modules. Since then, the box crashes every day or every two days. Do you have this behavior? Is there a way to see th…

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## [Question about replacing the 2023 box](https://community.homey.app/t/question-about-replacing-the-2023-box/94686)

<div class="topic-metadata">

**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\
**Replies:** 4\
**Last updated:** [November 15, 2023, 2:11pm UTC](https://community.homey.app/t/question-about-replacing-the-2023-box/94686 "2023-11-15T14:11:39Z")

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Hello, I would like to know if one day my 2023 Homey stops working and I have to buy a new one, can I restore a backup from the old one to the new one? Will it work even though it has a different motherboard and serial …

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## [Homey Pro (Early 2023) Firmware Upgrade](https://community.homey.app/t/homey-pro-early-2023-firmware-upgrade/94695)

<div class="topic-metadata">

**Author:** [@JSel](https://community.homey.app/u/JSel)\
**Replies:** 1\
**Last updated:** [November 15, 2023, 11:27am UTC](https://community.homey.app/t/homey-pro-early-2023-firmware-upgrade/94695 "2023-11-15T11:27:16Z")

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My Homey was upgraded last night to 10.1.0. Is there announcement somewhere what is included?

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## [Tasmota 16CH relay HELP PLEASE](https://community.homey.app/t/tasmota-16ch-relay-help-please/94610)

<div class="topic-metadata">

**Author:** [@Adam\_P](https://community.homey.app/u/Adam_P)\
**Replies:** 3\
**Last updated:** [November 15, 2023, 10:46am UTC](https://community.homey.app/t/tasmota-16ch-relay-help-please/94610 "2023-11-15T10:46:30Z")

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Hello, please i have tasmota 16CH relay and i use it for floor heating system. The mqtt can not controll it well so i am controling it with http request and it is working good. But i need some help with advanced flow. Th…

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## [Sunricher CCT remote dimmer switch not recognised by Homey](https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625)

<div class="topic-metadata">

**Author:** [@Heikki\_Hassi](https://community.homey.app/u/Heikki_Hassi)\
**Replies:** 2\
**Last updated:** [November 15, 2023, 10:28am UTC](https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625 "2023-11-15T10:28:48Z")

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I’ve had a lighting system installed with several Sunricher CCT remote dimmer switches. However, I couldn’t find a Zigbee ID for this device, to do the set-up with Homey Pro controller. However, this CCT remote switch is…

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## [Script fetch](https://community.homey.app/t/script-fetch/94640)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 3\
**Last updated:** [November 15, 2023, 8:38am UTC](https://community.homey.app/t/script-fetch/94640 "2023-11-15T08:38:02Z")

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Good evening everyone, I need your help on a script. fetch('https://hubeau.eaufrance.fr/api/v1/hydrometrie/observations\_tr?code\_entite=H505012001&size=3&pretty&grandeur\_hydro=H&fields=code\_station,date\_debut\_serie,date…

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## [Starting flows from Bixby Routines](https://community.homey.app/t/starting-flows-from-bixby-routines/94647)

<div class="topic-metadata">

**Author:** [@Rik\_Elsenaar](https://community.homey.app/u/Rik_Elsenaar)\
**Replies:** 2\
**Last updated:** [November 14, 2023, 9:21pm UTC](https://community.homey.app/t/starting-flows-from-bixby-routines/94647 "2023-11-14T21:21:31Z")

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Hello there :wave: I am currently busy with creating an automation to set me and my girlfriend to sleep in homey. This is something I want to do automatically, With the use of the status of our phones. I have a iPhone …

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## [Broadcast Aqara blinds via MQTT to HASS](https://community.homey.app/t/broadcast-aqara-blinds-via-mqtt-to-hass/94551)

<div class="topic-metadata">

**Author:** [@Flyto](https://community.homey.app/u/Flyto)\
**Replies:** 7\
**Last updated:** [November 14, 2023, 7:53pm UTC](https://community.homey.app/t/broadcast-aqara-blinds-via-mqtt-to-hass/94551 "2023-11-14T19:53:23Z")

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Hey everyone! hopefully someone can guide me in the right direction. I have some AQARA blind motors setup with Homey which work perfectly fine. I wanna build a proper dashboard though so I decided to get HASS running. Be…

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## [Python Virtual Home Assistent](https://community.homey.app/t/python-virtual-home-assistent/94569)

<div class="topic-metadata">

**Author:** [@Hans\_Bosklopper](https://community.homey.app/u/Hans_Bosklopper)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 10:48am UTC](https://community.homey.app/t/python-virtual-home-assistent/94569 "2023-11-14T10:48:24Z")

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I have written my own voice-controlled virtual home assistant in Python that performs various tasks in my house, such as controlling lighting, heating, and other smart devices. It also handles work-related functions like…

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## [What might cause Fibaro double switches to flash when trying to add Aeotec Multisensor 6?](https://community.homey.app/t/what-might-cause-fibaro-double-switches-to-flash-when-trying-to-add-aeotec-multisensor-6/54980)

<div class="topic-metadata">

**Author:** [@K\_S](https://community.homey.app/u/K_S)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 9:11am UTC](https://community.homey.app/t/what-might-cause-fibaro-double-switches-to-flash-when-trying-to-add-aeotec-multisensor-6/54980 "2023-11-14T09:11:55Z")

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Hello something strange going on when I try to include an Aeotec Multisensor 6 (Devices \> Add \> Aeotec \> Multisensor 6 \> Connect \> press button once \> press button again) First, all the previously installed Fibaro Doub…

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## [Homey bridge doesnt communicate with netatmo account](https://community.homey.app/t/homey-bridge-doesnt-communicate-with-netatmo-account/79971)

<div class="topic-metadata">

**Author:** [@Martin\_Petrik](https://community.homey.app/u/Martin_Petrik)\
**Replies:** 21\
**Last updated:** [November 14, 2023, 8:56am UTC](https://community.homey.app/t/homey-bridge-doesnt-communicate-with-netatmo-account/79971 "2023-11-14T08:56:38Z")

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I have a problem communicating with netatmo. Specifically with valves. Flows stopped working. I uninstalled the app, reinstalled and the problem persists. When connecting to a Netatmo account, sometimes the valves are f…

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## [Google Nest camera activate a light scene](https://community.homey.app/t/google-nest-camera-activate-a-light-scene/94326)

<div class="topic-metadata">

**Author:** [@Raymond1269](https://community.homey.app/u/Raymond1269)\
**Replies:** 15\
**Last updated:** [November 13, 2023, 6:47pm UTC](https://community.homey.app/t/google-nest-camera-activate-a-light-scene/94326 "2023-11-13T18:47:18Z")

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Hey, Could someone help me? I have in my livingroom a Google Nest camera. What I want to try, I could not fix it. Maybe I think not on the right way. When the camera detects motion I want that a flow activate a light …

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## [Issues lately, anyone else?](https://community.homey.app/t/issues-lately-anyone-else/94332)

<div class="topic-metadata">

**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 9\
**Last updated:** [November 13, 2023, 5:29pm UTC](https://community.homey.app/t/issues-lately-anyone-else/94332 "2023-11-13T17:29:17Z")

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Hey Homeys! My Homey have been working great for a couple of years but just in the last weeks I have been having issues. I have two flows that control indoor and outdoor lighting and lately misses have started to occur…

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## [Talks with Homey?](https://community.homey.app/t/talks-with-homey/94385)

<div class="topic-metadata">

**Author:** [@Geir\_Otto\_Molstad](https://community.homey.app/u/Geir_Otto_Molstad)\
**Replies:** 5\
**Last updated:** [November 13, 2023, 4:57pm UTC](https://community.homey.app/t/talks-with-homey/94385 "2023-11-13T16:57:01Z")

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“Today we launch Talks with Homey, a product-comparison tool” \`= “We’re sorry, but that page could not be found.” When can we expect this to work?

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## [Exiting an advanced flow by pushing a physical HUE button](https://community.homey.app/t/exiting-an-advanced-flow-by-pushing-a-physical-hue-button/94396)

<div class="topic-metadata">

**Author:** [@TMS\_TMS](https://community.homey.app/u/TMS_TMS)\
**Replies:** 11\
**Last updated:** [November 13, 2023, 10:45am UTC](https://community.homey.app/t/exiting-an-advanced-flow-by-pushing-a-physical-hue-button/94396 "2023-11-13T10:45:05Z")

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hi guys I created a flow that gradually increases a HUE light bulb in my sleeping room for waking me up. it increases the luminosity in 4 steps to 20%. the thing is, when I wake up at e.g. 10% and push the off-button …

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## [User information not passed to flow, depending on how the flow is started](https://community.homey.app/t/user-information-not-passed-to-flow-depending-on-how-the-flow-is-started/93954)

<div class="topic-metadata">

**Author:** [@Markus\_Trinkner](https://community.homey.app/u/Markus_Trinkner)\
**Replies:** 4\
**Last updated:** [November 13, 2023, 10:44am UTC](https://community.homey.app/t/user-information-not-passed-to-flow-depending-on-how-the-flow-is-started/93954 "2023-11-13T10:44:47Z")

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In a simple flow I use the user information, but the information is only available depending on how the flow was started. Do I use the test function, the user information is readily available. Do I use the start arrow di…

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## [Send variable value to device](https://community.homey.app/t/send-variable-value-to-device/94433)

<div class="topic-metadata">

**Author:** [@Mars.L](https://community.homey.app/u/Mars.L)\
**Replies:** 3\
**Last updated:** [November 13, 2023, 8:21am UTC](https://community.homey.app/t/send-variable-value-to-device/94433 "2023-11-13T08:21:51Z")

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Hi everyone, I would like to request a feature to allow sending the value of a user variable to a device. Scenario: I have window sensors and thermostats. When I open the window, I read the current heating status (of…

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## [Dusk/dawn sensor](https://community.homey.app/t/dusk-dawn-sensor/15844)

<div class="topic-metadata">

**Author:** [@Ragnar\_Myhre](https://community.homey.app/u/Ragnar_Myhre)\
**Replies:** 12\
**Last updated:** [November 13, 2023, 6:05am UTC](https://community.homey.app/t/dusk-dawn-sensor/15844 "2023-11-13T06:05:15Z")

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I’m migrating from Nexa to Homey with Z-wave and existing Nexa units. Today I’m controlling my outside lamps with a Nexa dusk/dawn LBST-604 which is paired with Nexa switches. I want Homey to be aware of dusk and dawn s…

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