# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=16

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 17

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## [Just got 13.2.0 and matter died](https://community.homey.app/t/just-got-13-2-0-and-matter-died/155166)

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**Author:** [@Thyg0d](https://community.homey.app/u/Thyg0d)\
**Replies:** 20\
**Last updated:** [May 26, 2026, 6:45pm UTC](https://community.homey.app/t/just-got-13-2-0-and-matter-died/155166 "2026-05-26T18:45:19Z")

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Apparently got an update last night and it’s now on 13.2.0 and all matter devices now sports a fashionable red triangle. I have plenty of Google Home devices also acting a border routers but since they also have connect…

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## [GoodWe plus connection issues](https://community.homey.app/t/goodwe-plus-connection-issues/155342)

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**Author:** [@Yorgi\_D](https://community.homey.app/u/Yorgi_D)\
**Replies:** 1\
**Last updated:** [May 26, 2026, 1:15pm UTC](https://community.homey.app/t/goodwe-plus-connection-issues/155342 "2026-05-26T13:15:16Z")

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Hello, The GoodWe platform has been changed recently and its now GoodWePlus. after putting in the needed information i receive information, that the systeem is unreachable/offline. any solutions for this ?

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## [Devtools z-wave keeps disconnecting or restartiing or something](https://community.homey.app/t/devtools-z-wave-keeps-disconnecting-or-restartiing-or-something/153703)

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**Author:** [@DaDa](https://community.homey.app/u/DaDa)\
**Replies:** 4\
**Last updated:** [May 26, 2026, 8:57am UTC](https://community.homey.app/t/devtools-z-wave-keeps-disconnecting-or-restartiing-or-something/153703 "2026-05-26T08:57:07Z")

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A bit of a rant… I’m trying to fix my feeble z-wave mesh, which every couple of weeks seems to partially collapse. This time, suddenly a lot of nodes seem to be unreachable, all smart plugs and no battery nodes. Since th…

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## [Homey Pro couldn't connect to Wi-Fi](https://community.homey.app/t/homey-pro-couldnt-connect-to-wi-fi/152584)

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**Author:** [@Scifitechguy](https://community.homey.app/u/Scifitechguy)\
**Replies:** 11\
**Last updated:** [May 25, 2026, 10:11am UTC](https://community.homey.app/t/homey-pro-couldnt-connect-to-wi-fi/152584 "2026-05-25T10:11:08Z")

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I have a brand new Homey Pro (2026) that refuses to connect to my Unifi network during setup. I have a dedicated 2.4 Ghz wireless network for over 70 IoT devices and setup per Unifi recommendations that works flawlessly.…

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## [Marstek Energy Storage](https://community.homey.app/t/marstek-energy-storage/150006)

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**Author:** [@marc90](https://community.homey.app/u/marc90)\
**Replies:** 5\
**Last updated:** [May 25, 2026, 8:52am UTC](https://community.homey.app/t/marstek-energy-storage/150006 "2026-05-25T08:52:08Z")

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Hello Vincent I’m using 3 pcs Marstek V3 with homey Pro TCP/modbus. This works fine. I’m trying to make a flow to load the batteries at night. It seems to work correctly but i can’t get the Modus back to “ normal” mode…

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## [My Homey Pro keeps disconnecting](https://community.homey.app/t/my-homey-pro-keeps-disconnecting/143049)

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**Author:** [@Sebastian\_Jahnsen](https://community.homey.app/u/Sebastian_Jahnsen)\
**Replies:** 22\
**Last updated:** [May 25, 2026, 6:11am UTC](https://community.homey.app/t/my-homey-pro-keeps-disconnecting/143049 "2026-05-25T06:11:47Z")

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Hi, I recently bought a Homey Pro and is really happy with the home automation features it bring to my home but shortly after setting it up it started disconnecting from the app. I have tried using a different usb c ch…

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## [eWelink constantly causing problems](https://community.homey.app/t/ewelink-constantly-causing-problems/155089)

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**Author:** [@Carlos\_Roberto\_de\_Pa](https://community.homey.app/u/Carlos_Roberto_de_Pa)\
**Replies:** 7\
**Last updated:** [May 24, 2026, 9:43pm UTC](https://community.homey.app/t/ewelink-constantly-causing-problems/155089 "2026-05-24T21:43:09Z")

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eWeLink app loses session after cloud instability — all devices show red triangle, repair fails Hi everyone, I want to share what happened to me today so others don’t go through the same painful process. Setup: Rasp…

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## [myQ Garage Door, open with RATGDO via MQTT or ESPHome](https://community.homey.app/t/myq-garage-door-open-with-ratgdo-via-mqtt-or-esphome/111551)

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**Author:** [@Joel\_Dearing](https://community.homey.app/u/Joel_Dearing)\
**Replies:** 8\
**Last updated:** [May 24, 2026, 5:07pm UTC](https://community.homey.app/t/myq-garage-door-open-with-ratgdo-via-mqtt-or-esphome/111551 "2026-05-24T17:07:07Z")

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Has anyone had success using the RATGDO board to control your myQ (yellow learn button) garage door through Homey using MQTT or ESPHome apps? TYIA

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## [Homey offline/online](https://community.homey.app/t/homey-offline-online/145595)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 7\
**Last updated:** [May 24, 2026, 11:44am UTC](https://community.homey.app/t/homey-offline-online/145595 "2026-05-24T11:44:47Z")

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The past few days I get a lot of notifications that Homey is offline and some time later (within a minute or up to 20 minutes) another notification that it is connected again. In my log from Ubiquiti Unifi I see that it…

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## [Zigbee issue with Homey Pro 2026 migrated from Homey Pro (Early 2023) using USB Restore](https://community.homey.app/t/zigbee-issue-with-homey-pro-2026-migrated-from-homey-pro-early-2023-using-usb-restore/147238)

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**Author:** [@Alexandre\_I](https://community.homey.app/u/Alexandre_I)\
**Replies:** 180\
**Last updated:** [May 23, 2026, 5:27pm UTC](https://community.homey.app/t/zigbee-issue-with-homey-pro-2026-migrated-from-homey-pro-early-2023-using-usb-restore/147238 "2026-05-23T17:27:57Z")

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Hello everybody I just migrated my Homey 2023 to Homey Pro 2026. Since then, 18 of my 68 zigbee devices have stopped working. When I try to repair them, they work for 30 seconds and then disconnect. I’ve reset Homey …

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## [Philips Motion Sensor keeps needing to be needing to be repaired in settings](https://community.homey.app/t/philips-motion-sensor-keeps-needing-to-be-needing-to-be-repaired-in-settings/155241)

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**Author:** [@Andrew\_Dickinson](https://community.homey.app/u/Andrew_Dickinson)\
**Replies:** 5\
**Last updated:** [May 23, 2026, 3:14pm UTC](https://community.homey.app/t/philips-motion-sensor-keeps-needing-to-be-needing-to-be-repaired-in-settings/155241 "2026-05-23T15:14:14Z")

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I have set up 3 Motion sensors to react in flows based on Lux and motion all works fine at first. Then for some reason the motion or lux stops reading. I then have to go into the settings and reset the sensor and it wor…

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## [Device to set a 3way valve for outside based on temperature reading with outside temp sensors](https://community.homey.app/t/device-to-set-a-3way-valve-for-outside-based-on-temperature-reading-with-outside-temp-sensors/155244)

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**Author:** [@M.B.HomeyPro](https://community.homey.app/u/M.B.HomeyPro)\
**Replies:** 4\
**Last updated:** [May 23, 2026, 12:01pm UTC](https://community.homey.app/t/device-to-set-a-3way-valve-for-outside-based-on-temperature-reading-with-outside-temp-sensors/155244 "2026-05-23T12:01:50Z")

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Does anyone know a smart device that can operate a 3 way valve with push and pull lever for outside that can be used on the Homey Pro system. I would like if an outside temperature sensor (also not found a good working …

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## [Warping on bottom of homey pro 2023](https://community.homey.app/t/warping-on-bottom-of-homey-pro-2023/155179)

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**Author:** [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 6:34pm UTC](https://community.homey.app/t/warping-on-bottom-of-homey-pro-2023/155179 "2026-05-22T18:34:55Z")

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Does anyone know if this is normal? I’ve submitted a support ticket but with a 2-3 day estimated response time I thought id ask here too

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## [Find corrupted flow cards](https://community.homey.app/t/find-corrupted-flow-cards/155193)

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**Author:** [@pmeester](https://community.homey.app/u/pmeester)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 1:02pm UTC](https://community.homey.app/t/find-corrupted-flow-cards/155193 "2026-05-22T13:02:51Z")

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Hi, all, one of my flows wasn’t working properly and when examining it, I found that the delay of some flow cards was showing on the card, but if I opened the card, the delay option was not active and I had to activate i…

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## [Adding devices to homey shs](https://community.homey.app/t/adding-devices-to-homey-shs/155146)

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**Author:** [@Paul\_Elder](https://community.homey.app/u/Paul_Elder)\
**Replies:** 11\
**Last updated:** [May 22, 2026, 9:07am UTC](https://community.homey.app/t/adding-devices-to-homey-shs/155146 "2026-05-22T09:07:34Z")

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Hi guys I have manged to add honey shs to my mac, most of the devices have been added however there are a few things it can’t find all my Shelly devices, which are all WiFi and my Apple TV, which is hardewired. I tried …

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## [Turn underfloor heating pump on or off with Homey](https://community.homey.app/t/turn-underfloor-heating-pump-on-or-off-with-homey/155204)

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**Author:** [@Marcel\_Vlems](https://community.homey.app/u/Marcel_Vlems)\
**Replies:** 0\
**Last updated:** [May 22, 2026, 9:05am UTC](https://community.homey.app/t/turn-underfloor-heating-pump-on-or-off-with-homey/155204 "2026-05-22T09:05:21Z")

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I have a Honeywell EcoHome heating system but the pump for the underfloor is always on. I want Homey to control this and my first thought is to only turn it on, every day for 1 hour when the outside temperature is above …

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## [Homey Bridge visible in Zigbee network but not used as a router — is this expected?](https://community.homey.app/t/homey-bridge-visible-in-zigbee-network-but-not-used-as-a-router-is-this-expected/155127)

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**Author:** [@Gabriel\_Pedrosa\_Mach](https://community.homey.app/u/Gabriel_Pedrosa_Mach)\
**Replies:** 4\
**Last updated:** [May 21, 2026, 3:39pm UTC](https://community.homey.app/t/homey-bridge-visible-in-zigbee-network-but-not-used-as-a-router-is-this-expected/155127 "2026-05-21T15:39:33Z")

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With firmware 13.2 and its new source route table in Developer Tools, I can now clearly see the routing paths for all 117 Zigbee devices across my two-floor setup. My Homey Bridge is paired and shows up as node #1 in th…

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## [GivEnergy (Octopus Energy)](https://community.homey.app/t/givenergy-octopus-energy/124857)

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**Author:** [@Craig\_Malner](https://community.homey.app/u/Craig_Malner)\
**Replies:** 12\
**Last updated:** [May 21, 2026, 11:59am UTC](https://community.homey.app/t/givenergy-octopus-energy/124857 "2026-05-21T11:59:23Z")

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Hi all Im in the Scotland UK not long had my homey pro. I was wondering if there is anyway i can get my solar and energy data in to homey. My inverter is made by GivEnergy and my Electricity provider is Octopus Energy …

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## [How to use weather conditions in a Flow? (Confused about dashboard weather)](https://community.homey.app/t/how-to-use-weather-conditions-in-a-flow-confused-about-dashboard-weather/155148)

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**Author:** [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\
**Replies:** 2\
**Last updated:** [May 21, 2026, 9:46am UTC](https://community.homey.app/t/how-to-use-weather-conditions-in-a-flow-confused-about-dashboard-weather/155148 "2026-05-21T09:46:37Z")

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Hi everyone, I’m trying to create a Flow to control my garden irrigation based on the weather, but I’m a bit stuck. On my Homey Dashboard, I can see the weather widget perfectly fine. However, when I go to create a Flo…

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## [Is there a functional way to read the "Tags" or use "Argument(s)"](https://community.homey.app/t/is-there-a-functional-way-to-read-the-tags-or-use-argument-s/155054)

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**Author:** [@S\_F](https://community.homey.app/u/S_F)\
**Replies:** 7\
**Last updated:** [May 20, 2026, 8:48pm UTC](https://community.homey.app/t/is-there-a-functional-way-to-read-the-tags-or-use-argument-s/155054 "2026-05-20T20:48:33Z")

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i can not find a way to use the args array in HomyScript FlowCard. you can only transfer 1 argument. i can not find a way to get the “Tag” thing to work. NO let flowTokens = await Homey.flowtoken.getFlowTokens(); var …

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## [Adding an Aqara hub for more features, but keeping automations in Homey?](https://community.homey.app/t/adding-an-aqara-hub-for-more-features-but-keeping-automations-in-homey/131873)

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**Author:** [@Nimrad](https://community.homey.app/u/Nimrad)\
**Replies:** 9\
**Last updated:** [May 20, 2026, 7:50pm UTC](https://community.homey.app/t/adding-an-aqara-hub-for-more-features-but-keeping-automations-in-homey/131873 "2026-05-20T19:50:50Z")

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I’m planning on doing a big jump in my lighting situation the coming months and changing out all my (dumb) light switches. I have quite a few Aqara products already and have been very happy so far, but some of the newest…

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## [Gardena Sileno mower should not start when raining](https://community.homey.app/t/gardena-sileno-mower-should-not-start-when-raining/154940)

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**Author:** [@prahn](https://community.homey.app/u/prahn)\
**Replies:** 5\
**Last updated:** [May 20, 2026, 7:09pm UTC](https://community.homey.app/t/gardena-sileno-mower-should-not-start-when-raining/154940 "2026-05-20T19:09:16Z")

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Since last year I have a mower from Gardena, but it is missing a rain sensor. Of course my Gardena Hub is already integrated in Homey. Now I want to create a flow, which stops my mower from starting, when it’s raining. I…

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## [Zone Control on Homescreen of App](https://community.homey.app/t/zone-control-on-homescreen-of-app/155115)

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**Author:** [@JMDPC](https://community.homey.app/u/JMDPC)\
**Replies:** 1\
**Last updated:** [May 20, 2026, 3:06pm UTC](https://community.homey.app/t/zone-control-on-homescreen-of-app/155115 "2026-05-20T15:06:42Z")

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I have somehow added my “Green Bedroom” as a zone control of my Home Screen. I’m not sure how it happened. How do I add or remove the zone control?

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## [Tired of flow bugs](https://community.homey.app/t/tired-of-flow-bugs/155061)

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**Author:** [@Kjettern](https://community.homey.app/u/Kjettern)\
**Replies:** 7\
**Last updated:** [May 20, 2026, 3:00pm UTC](https://community.homey.app/t/tired-of-flow-bugs/155061 "2026-05-20T15:00:10Z")

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I’m really getting tired of simple bugs. My advanced flows aren’t that advanced, why they’re not working all the time only the athom gods know.. I have a simple flow, when a light is turned on before 9am my whole first …

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## [Honeywell T6 token issue](https://community.homey.app/t/honeywell-t6-token-issue/155109)

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**Author:** [@Yorgi\_D](https://community.homey.app/u/Yorgi_D)\
**Replies:** 3\
**Last updated:** [May 20, 2026, 2:17pm UTC](https://community.homey.app/t/honeywell-t6-token-issue/155109 "2026-05-20T14:17:27Z")

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Hello, New user of a homey pro here. i have an issue when i want to add my Honeywell T6 thermostat. login & selecting device is ok but when i want to add the devide i receive the following: "request to https://api.ho…

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## [Honeywell T6 Pro Z-Wave Thermostat not working](https://community.homey.app/t/honeywell-t6-pro-z-wave-thermostat-not-working/138723)

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**Author:** [@Kenneth\_Wilson](https://community.homey.app/u/Kenneth_Wilson)\
**Replies:** 5\
**Last updated:** [May 20, 2026, 1:28pm UTC](https://community.homey.app/t/honeywell-t6-pro-z-wave-thermostat-not-working/138723 "2026-05-20T13:28:11Z")

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Need to get a Honeywell T6 Pro Z-Wave Thermostat working with Homey Pro, but haven’t been successful. Installed the Homey Pro Honeywell app & when pairing it, I get an error message indicating that the device is unknown…

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## [Integration of Jung Home | Bluetooth Mesh System](https://community.homey.app/t/integration-of-jung-home-bluetooth-mesh-system/108833)

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**Author:** [@JW\_Dus](https://community.homey.app/u/JW_Dus)\
**Replies:** 7\
**Last updated:** [May 20, 2026, 12:02pm UTC](https://community.homey.app/t/integration-of-jung-home-bluetooth-mesh-system/108833 "2026-05-20T12:02:25Z")

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Hello, I am new to the community. I tried to find an answer online, but couldn’t. So please excuse if there is something available already and I overlooked. We want to implement a smart home hub to steer the Jung Home a…

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## [Best way to start with homey while already using Google Home](https://community.homey.app/t/best-way-to-start-with-homey-while-already-using-google-home/155093)

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**Author:** [@Martijn.H](https://community.homey.app/u/Martijn.H)\
**Replies:** 2\
**Last updated:** [May 20, 2026, 10:31am UTC](https://community.homey.app/t/best-way-to-start-with-homey-while-already-using-google-home/155093 "2026-05-20T10:31:08Z")

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Hi there, I’m new here and never had a Homey device or tested it. Since I found out Homey is now also able to run on a self hosted server I am going to install Homey on my Unraid server in a docker container. My main go…

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## [HUE B22d white ambiance](https://community.homey.app/t/hue-b22d-white-ambiance/155087)

<div class="topic-metadata">

**Author:** [@Jack\_Wijnands](https://community.homey.app/u/Jack_Wijnands)\
**Replies:** 2\
**Last updated:** [May 20, 2026, 8:04am UTC](https://community.homey.app/t/hue-b22d-white-ambiance/155087 "2026-05-20T08:04:46Z")

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Goodevening, Just installed my new homey pro, and busy with reinstalling all the lamps.Intention is to work completely without the Hue bridge.With the hue bridge I was able to install my old ( bajonet type B22d ) white …

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## [New Bridge not connecting to wifi](https://community.homey.app/t/new-bridge-not-connecting-to-wifi/155072)

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**Author:** [@Targaid](https://community.homey.app/u/Targaid)\
**Replies:** 5\
**Last updated:** [May 19, 2026, 5:44pm UTC](https://community.homey.app/t/new-bridge-not-connecting-to-wifi/155072 "2026-05-19T17:44:22Z")

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Just received my new Homey Bridge but can’t get it to connect to wi-fi. I’ve disabled wi-fi-5. I’ve checked the SSID name is compatible. I’ve re-booted the device and the router. I’m connected via a Virgin Media Hub 3…

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