# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=158

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 159

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## [Homey Keeps going offline!](https://community.homey.app/t/homey-keeps-going-offline/96010)

<div class="topic-metadata">

**Author:** [@Suat](https://community.homey.app/u/Suat)\
**Replies:** 5\
**Last updated:** [November 29, 2023, 9:23am UTC](https://community.homey.app/t/homey-keeps-going-offline/96010 "2023-11-29T09:23:09Z")

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Hi i have had previous post about the homey going offline and it was fixed by upgrading the antennas and a power brick upgrade to 4 amps but now since the newest software version it goes offline right away after i reboot…

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## [Matter Smartphone app](https://community.homey.app/t/matter-smartphone-app/95946)

<div class="topic-metadata">

**Author:** [@Will\_Gallagher](https://community.homey.app/u/Will_Gallagher)\
**Replies:** 1\
**Last updated:** [November 29, 2023, 4:02am UTC](https://community.homey.app/t/matter-smartphone-app/95946 "2023-11-29T04:02:36Z")

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Hi community, I would like to know if there is any Smartphone app that works as controller and can trigger matter device join the network but not trigger commissioning (this function will be performed by another control…

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## [Celexon motorised projector screen](https://community.homey.app/t/celexon-motorised-projector-screen/96121)

<div class="topic-metadata">

**Author:** [@Kristinn\_Sigurthorss](https://community.homey.app/u/Kristinn_Sigurthorss)\
**Replies:** 0\
**Last updated:** [November 28, 2023, 5:25pm UTC](https://community.homey.app/t/celexon-motorised-projector-screen/96121 "2023-11-28T17:25:36Z")

</div>

Hi Can’t find my screen under IR devices. Is possible to for Homey bridge to “learn” the codes from my remote?

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## [Aqara Wireless Remote Switch H1 double rocker does not connect](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337)

<div class="topic-metadata">

**Author:** [@Joost3](https://community.homey.app/u/Joost3)\
**Replies:** 4\
**Last updated:** [November 28, 2023, 10:54am UTC](https://community.homey.app/t/aqara-wireless-remote-switch-h1-double-rocker-does-not-connect/76337 "2023-11-28T10:54:27Z")

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Hi all, Last week I bought the Homey Bridge and the Aqara Wireless Remote Switch H1 double rocker, among other stuff I already had. Although the device is available in Homey via the Aqara app, it does not recognize the …

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## [Ikea not pairing](https://community.homey.app/t/ikea-not-pairing/95985)

<div class="topic-metadata">

**Author:** [@Philip\_Hogmalm](https://community.homey.app/u/Philip_Hogmalm)\
**Replies:** 9\
**Last updated:** [November 28, 2023, 8:48am UTC](https://community.homey.app/t/ikea-not-pairing/95985 "2023-11-28T08:48:14Z")

</div>

I just bought an ikea motion sensor and wall plug. None of them wont show up though when i try to pair them in homey. I push the pairing button but nothing. Is there something wrong with my zigbee?

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## [Wall plug reporting back ON or OFF to Homey](https://community.homey.app/t/wall-plug-reporting-back-on-or-off-to-homey/96020)

<div class="topic-metadata">

**Author:** [@Stefan.Jonsson100](https://community.homey.app/u/Stefan.Jonsson100)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 10:36pm UTC](https://community.homey.app/t/wall-plug-reporting-back-on-or-off-to-homey/96020 "2023-11-27T22:36:06Z")

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I have a motion sensor (NEXA 433 MHz) that is connected to a Wall plug (Nexa 433 MHz). The wall plug is connected to a normal LED light. When the motion sensor is triggered and the light turns on, I also want the wall …

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## [Email sender app not sending mail?](https://community.homey.app/t/email-sender-app-not-sending-mail/11360)

<div class="topic-metadata">

**Author:** [@Jo\_San](https://community.homey.app/u/Jo_San)\
**Replies:** 12\
**Last updated:** [November 27, 2023, 10:26pm UTC](https://community.homey.app/t/email-sender-app-not-sending-mail/11360 "2023-11-27T22:26:36Z")

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I have installed and configured the Email Sender app. When testing the configuration (on the apps configuration screen), it gives a succes message and I can see the message coming in at my synology mail. When setting up…

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## [Aqara H1 Switch Double doesn't work correctly with Homey bridge](https://community.homey.app/t/aqara-h1-switch-double-doesnt-work-correctly-with-homey-bridge/68736)

<div class="topic-metadata">

**Author:** [@Petr](https://community.homey.app/u/Petr)\
**Replies:** 4\
**Last updated:** [November 27, 2023, 6:06pm UTC](https://community.homey.app/t/aqara-h1-switch-double-doesnt-work-correctly-with-homey-bridge/68736 "2023-11-27T18:06:54Z")

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Hi there, I have problem with device Aqara H1 Wall Switch Double (No Neutral) I bought one for a test, before I will buy more of them. I have Homey bridge, I don’t have Aqara hub (because I have Homey bridge). Aqara H1 …

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## [Chromecast app](https://community.homey.app/t/chromecast-app/29178)

<div class="topic-metadata">

**Author:** [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\
**Replies:** 11\
**Last updated:** [November 27, 2023, 4:29pm UTC](https://community.homey.app/t/chromecast-app/29178 "2023-11-27T16:29:19Z")

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Hello there, I’m very new here. I ve read alot, but still learning daily as I ve installed homey 2 days ago. Could somebody help me with my flow? I would like to play music by Spotify as an alarm on my Google home min…

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## [MELcloud](https://community.homey.app/t/melcloud/17125)

<div class="topic-metadata">

**Author:** [@Anders\_Hallstrom](https://community.homey.app/u/Anders_Hallstrom)\
**Replies:** 122\
**Last updated:** [November 27, 2023, 3:37pm UTC](https://community.homey.app/t/melcloud/17125 "2023-11-27T15:37:16Z")

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H I hade a conversation earlier today about MELCloud and there supported devices. As I can understand the supported divice is MAC567 and not MAC557. When i try to chose device in MELclouds app I reach my MELCloud accou…

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## [Insights have gone - error occurs](https://community.homey.app/t/insights-have-gone-error-occurs/95803)

<div class="topic-metadata">

**Author:** [@Domino1707](https://community.homey.app/u/Domino1707)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 2:27pm UTC](https://community.homey.app/t/insights-have-gone-error-occurs/95803 "2023-11-27T14:27:09Z")

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Hey there, suddenly all my insights have gone. The following error occurs when choosing a device: mmaping file ‘/homey/user/rrd/a37e5d78af94574619f29c4bf7fa9389’: Invalid argument It’s equal which device I choose. D…

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## [Powunity app- Biketrax and webhooks](https://community.homey.app/t/powunity-app-biketrax-and-webhooks/59128)

<div class="topic-metadata">

**Author:** [@Tomas\_Severa](https://community.homey.app/u/Tomas_Severa)\
**Replies:** 18\
**Last updated:** [November 27, 2023, 2:16pm UTC](https://community.homey.app/t/powunity-app-biketrax-and-webhooks/59128 "2023-11-27T14:16:34Z")

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Hi there, please i have a Ebike with Powunity gps tracking. The Powunity allows to send webhooks to a smart home system - see picture. Any one can help me if it’s possible to connect it to homey to receive the webhooks f…

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## [! HP23 all-in-one beginner guide / compatible devices!](https://community.homey.app/t/hp23-all-in-one-beginner-guide-compatible-devices/93789)

<div class="topic-metadata">

**Author:** [@Ioan\_Maris](https://community.homey.app/u/Ioan_Maris)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 1:27pm UTC](https://community.homey.app/t/hp23-all-in-one-beginner-guide-compatible-devices/93789 "2023-11-27T13:27:40Z")

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Hi everyone. Would be probably a little bit longer post, but i think it would be welcomed and needed, as i see there are more and more questions from begginers, on products that can be paired directly to HP23! So please…

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## [Combining text strings and send one notification](https://community.homey.app/t/combining-text-strings-and-send-one-notification/95965)

<div class="topic-metadata">

**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 12:48pm UTC](https://community.homey.app/t/combining-text-strings-and-send-one-notification/95965 "2023-11-27T12:48:54Z")

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I am rewriting some of my Flows and I’d like to save things confirmed into the timeline, but I also don’t want several messages at the same time. So is it possible to combine text strings during the flow and sent them al…

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## [Creating flows from computer](https://community.homey.app/t/creating-flows-from-computer/95957)

<div class="topic-metadata">

**Author:** [@Thorbjorn\_Holmberg](https://community.homey.app/u/Thorbjorn_Holmberg)\
**Replies:** 3\
**Last updated:** [November 27, 2023, 11:04am UTC](https://community.homey.app/t/creating-flows-from-computer/95957 "2023-11-27T11:04:30Z")

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I am totally new to Homey Pro 2023. I have it installed but can only create flows on my phone. I would like to sit in from of the computer and create my flows but do not know what software I need or how to start this? I …

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## [Creating http request](https://community.homey.app/t/creating-http-request/95933)

<div class="topic-metadata">

**Author:** [@Peter\_Jonasson1](https://community.homey.app/u/Peter_Jonasson1)\
**Replies:** 3\
**Last updated:** [November 27, 2023, 8:17am UTC](https://community.homey.app/t/creating-http-request/95933 "2023-11-27T08:17:07Z")

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I’m trying to make a http request with PUT in Homey bridge but I’m not sure where to place the filename that I want it to have on the webserver “3.val” and the variable “innetemp”I want to send ? Right now it looks like …

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## [Performance advanced flow with duplicate triggers in different flows](https://community.homey.app/t/performance-advanced-flow-with-duplicate-triggers-in-different-flows/95929)

<div class="topic-metadata">

**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 1\
**Last updated:** [November 27, 2023, 8:02am UTC](https://community.homey.app/t/performance-advanced-flow-with-duplicate-triggers-in-different-flows/95929 "2023-11-27T08:02:06Z")

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Imam using more and more advanced flows. And because I am using quite some logic and virtual devices) there is a lot going on. I used to have one flow with a trigger “arriving home” and turn on the heating and another fo…

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## [Tuya Zigbee wall dimmer 'apparaat reageert niet, zorg er voor dat deze van stroom is voorzien'](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276)

<div class="topic-metadata">

**Author:** [@Jackass](https://community.homey.app/u/Jackass)\
**Replies:** 35\
**Last updated:** [November 27, 2023, 7:59am UTC](https://community.homey.app/t/tuya-zigbee-wall-dimmer-apparaat-reageert-niet-zorg-er-voor-dat-deze-van-stroom-is-voorzien/93276 "2023-11-27T07:59:47Z")

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Hi, Recently Johan Bendz added my Zigbee Wall Dimmers to his Tuya Zigbee app (respect for what this guy means for the community!) It seems to work fine, however often, when i want to switch it on/off i get: Which m…

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## [Ordering from Canada](https://community.homey.app/t/ordering-from-canada/95919)

<div class="topic-metadata">

**Author:** [@Lane\_Canada](https://community.homey.app/u/Lane_Canada)\
**Replies:** 0\
**Last updated:** [November 27, 2023, 12:37am UTC](https://community.homey.app/t/ordering-from-canada/95919 "2023-11-27T00:37:10Z")

</div>

Hello all, Anyone here from Canada and has ordered Homey Pro off the website directly? If so, were you charged any duty or customs fees?

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## [Sonoff ZBMINIL2 and Zigbee light status](https://community.homey.app/t/sonoff-zbminil2-and-zigbee-light-status/95139)

<div class="topic-metadata">

**Author:** [@Sigmund](https://community.homey.app/u/Sigmund)\
**Replies:** 3\
**Last updated:** [November 26, 2023, 10:54pm UTC](https://community.homey.app/t/sonoff-zbminil2-and-zigbee-light-status/95139 "2023-11-26T22:54:00Z")

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Hi there, I’ve just installed a new Homey Pro (2023) and I’m wondering if either one of two following scenario’s is possible: For the purpose of testing (before I splurge for the rest of the house) I’ve got: 1x rocker …

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## [Sending an invite to an handler/guest whatever does not work](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063)

<div class="topic-metadata">

**Author:** [@JOHN\_KASPERSEN](https://community.homey.app/u/JOHN_KASPERSEN)\
**Replies:** 5\
**Last updated:** [November 26, 2023, 10:15pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063 "2023-11-26T22:15:09Z")

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Hi, new user of Homey, setup done, some units added, does an invite to my wife, she get the mail with link, install homey app and creates an account, then nothing happens, only the setup page exists, how to do?

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## [Shelly devices are no longer working](https://community.homey.app/t/shelly-devices-are-no-longer-working/95836)

<div class="topic-metadata">

**Author:** [@Bernd\_Meints](https://community.homey.app/u/Bernd_Meints)\
**Replies:** 2\
**Last updated:** [November 26, 2023, 9:23pm UTC](https://community.homey.app/t/shelly-devices-are-no-longer-working/95836 "2023-11-26T21:23:33Z")

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Since the new software update from Homey, my Shelly divisions are no longer working. Can someone help me?

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## [Z-Wave devices unreachable, but do work](https://community.homey.app/t/z-wave-devices-unreachable-but-do-work/13203)

<div class="topic-metadata">

**Author:** [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Replies:** 13\
**Last updated:** [November 26, 2023, 8:48pm UTC](https://community.homey.app/t/z-wave-devices-unreachable-but-do-work/13203 "2023-11-26T20:48:24Z")

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I’ve got a few Z-Wave devices. They all seem to work but some have Flags with either ‘unreachable’ or ‘secure, unreachable’. Now this is not true because they work, and therefor must be reachable, but what does that mea…

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## [Z-wave noeds not showing](https://community.homey.app/t/z-wave-noeds-not-showing/95637)

<div class="topic-metadata">

**Author:** [@audun\_sivertsen1](https://community.homey.app/u/audun_sivertsen1)\
**Replies:** 4\
**Last updated:** [November 26, 2023, 6:27pm UTC](https://community.homey.app/t/z-wave-noeds-not-showing/95637 "2023-11-26T18:27:11Z")

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None of my z-wave devices are showing up under Developer Tools. When entering the section I get the error message “Missing Scopes” twice, the section where the nodes should be are empty, just a spinning “wheel” Any sugg…

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## [Open Weather won't install](https://community.homey.app/t/open-weather-wont-install/95728)

<div class="topic-metadata">

**Author:** [@PascalHomey](https://community.homey.app/u/PascalHomey)\
**Replies:** 5\
**Last updated:** [November 26, 2023, 4:12pm UTC](https://community.homey.app/t/open-weather-wont-install/95728 "2023-11-26T16:12:21Z")

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I receive the message “Open weather va s’installer sur Homey dans un instant”… and nothing more happens. Any help? Thanks in advance.

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## [Brel top up bottem down](https://community.homey.app/t/brel-top-up-bottem-down/95814)

<div class="topic-metadata">

**Author:** [@Ramon\_Ooms](https://community.homey.app/u/Ramon_Ooms)\
**Replies:** 1\
**Last updated:** [November 26, 2023, 12:36pm UTC](https://community.homey.app/t/brel-top-up-bottem-down/95814 "2023-11-26T12:36:58Z")

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Hello, my brel blindings do not connect to Homey. Does anyone has expirience with this?

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## [Tado setpoint](https://community.homey.app/t/tado-setpoint/95812)

<div class="topic-metadata">

**Author:** [@Ramon\_Ooms](https://community.homey.app/u/Ramon_Ooms)\
**Replies:** 0\
**Last updated:** [November 26, 2023, 7:32am UTC](https://community.homey.app/t/tado-setpoint/95812 "2023-11-26T07:32:50Z")

</div>

Hello, is it possible to let Homey set or change the setpoint of Tado thermostat? For now I can get this wotking, there appears a red error message when I am changing the setpoint.

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## [Can manual press of a button delay automation?](https://community.homey.app/t/can-manual-press-of-a-button-delay-automation/95817)

<div class="topic-metadata">

**Author:** [@CaliN](https://community.homey.app/u/CaliN)\
**Replies:** 3\
**Last updated:** [November 26, 2023, 9:54am UTC](https://community.homey.app/t/can-manual-press-of-a-button-delay-automation/95817 "2023-11-26T09:54:26Z")

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Hey everyone, I would like to buy a homey-pro for my new house to automate everything more easily than with my home assistant. There is only one thing that is holding me back and I couldn’t find it neither in the homey…

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## [Can Ghost flows exist? how to delete them?](https://community.homey.app/t/can-ghost-flows-exist-how-to-delete-them/95716)

<div class="topic-metadata">

**Author:** [@pmeester](https://community.homey.app/u/pmeester)\
**Replies:** 2\
**Last updated:** [November 25, 2023, 10:35pm UTC](https://community.homey.app/t/can-ghost-flows-exist-how-to-delete-them/95716 "2023-11-25T22:35:37Z")

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I have been modifying flows, renaming them and ultimately replacing them with advanced flows with the same name. Now I see in the log messages from a flow that does no longer appear in the list of flows. Could it be pos…

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## [Missing Insights since power outage](https://community.homey.app/t/missing-insights-since-power-outage/95703)

<div class="topic-metadata">

**Author:** [@Grashopper\_956](https://community.homey.app/u/Grashopper_956)\
**Replies:** 2\
**Last updated:** [November 25, 2023, 9:31pm UTC](https://community.homey.app/t/missing-insights-since-power-outage/95703 "2023-11-25T21:31:47Z")

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Hello everyone, I use a Homey 2019 Pro. This runs smoothly, everything is ok. Yesterday there was a short power outage, and the Homey was no longer able to execute flows because some cards were missing. After a restart i…

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