# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=155

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 156

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## [Red ring on (pro 16-19)](https://community.homey.app/t/red-ring-on-pro-16-19/97682)

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**Author:** [@MortenSvendsen](https://community.homey.app/u/MortenSvendsen)\
**Replies:** 2\
**Last updated:** [December 12, 2023, 11:12pm UTC](https://community.homey.app/t/red-ring-on-pro-16-19/97682 "2023-12-12T23:12:39Z")

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Hi Now i have gotten a red ring on my Athom Homey, and no connection with my app on the telephone. There is nothing happening on my sensors and i cant do anything. even when i flip it upside down, it dont start the re…

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## [Z-wave not feeling well?](https://community.homey.app/t/z-wave-not-feeling-well/97659)

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**Author:** [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\
**Replies:** 1\
**Last updated:** [December 12, 2023, 6:14pm UTC](https://community.homey.app/t/z-wave-not-feeling-well/97659 "2023-12-12T18:14:21Z")

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I have moved from Smartthings to Homey and it seems like the z-wave devices are not feeling well… In smartthings I had not issues with unavailable devices, but in Homey there are som issues. Can someone put me in the r…

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## [Philips Hue Motion sensor V2 without the bridge](https://community.homey.app/t/philips-hue-motion-sensor-v2-without-the-bridge/97636)

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**Author:** [@Knut\_Overli](https://community.homey.app/u/Knut_Overli)\
**Replies:** 1\
**Last updated:** [December 12, 2023, 1:14pm UTC](https://community.homey.app/t/philips-hue-motion-sensor-v2-without-the-bridge/97636 "2023-12-12T13:14:19Z")

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Hello. Does anyone know how i can connect my hue motion sensors to the homey pro without the bridge? I have one Philips hue motion sensor v.1, that works perfectly without the bridge. My 4 new v.2 sensors won’t connec…

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## [Controlling Sonoff 4Ch Pro in Homey](https://community.homey.app/t/controlling-sonoff-4ch-pro-in-homey/97599)

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**Author:** [@janaz22](https://community.homey.app/u/janaz22)\
**Replies:** 2\
**Last updated:** [December 12, 2023, 9:10am UTC](https://community.homey.app/t/controlling-sonoff-4ch-pro-in-homey/97599 "2023-12-12T09:10:39Z")

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Hello I got Homey to switch off from Home Assistant but it’s so frustrating so far I’m contemplating returning it. I have a setup with multiple Sonoff minis which are ok, but also Sonoff 4Ch Pro R2 and I just can’t mana…

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## [Use soundboard file to cast to Google Home](https://community.homey.app/t/use-soundboard-file-to-cast-to-google-home/26426)

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**Author:** [@daniel3](https://community.homey.app/u/daniel3)\
**Replies:** 94\
**Last updated:** [December 12, 2023, 6:27am UTC](https://community.homey.app/t/use-soundboard-file-to-cast-to-google-home/26426 "2023-12-12T06:27:56Z")

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Hi All, Is it possible to cast a Soundboard file to Google Home? If that is possible, how do you extract the URL of the file so the Google Home can cast it? Thanks in advance

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## [Switching a plug at a low level](https://community.homey.app/t/switching-a-plug-at-a-low-level/97500)

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**Author:** [@leo64](https://community.homey.app/u/leo64)\
**Replies:** 3\
**Last updated:** [December 12, 2023, 1:00am UTC](https://community.homey.app/t/switching-a-plug-at-a-low-level/97500 "2023-12-12T01:00:06Z")

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There is a switch on the plug of our washing machine that, among other things, registers whether the power consumed falls below a certain level. With an advanced flow, can I turn off this switch if the consumption remain…

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## [Connecting Geeni wifi devices (App request)](https://community.homey.app/t/connecting-geeni-wifi-devices-app-request/95284)

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**Author:** [@Jerome\_Marburg](https://community.homey.app/u/Jerome_Marburg)\
**Replies:** 5\
**Last updated:** [November 22, 2023, 4:20am UTC](https://community.homey.app/t/connecting-geeni-wifi-devices-app-request/95284 "2023-11-22T04:20:02Z")

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Hello all. I am relatively new to Homey. I have been eagerly waiting for it to come to North America and got one as soon as it released here. I have Homey Pro subscription as well. I have a number of pre-existing wif…

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## [Multiple users with each there own authorization to scenes](https://community.homey.app/t/multiple-users-with-each-there-own-authorization-to-scenes/97515)

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**Author:** [@Erik\_Kregting](https://community.homey.app/u/Erik_Kregting)\
**Replies:** 2\
**Last updated:** [December 11, 2023, 8:18pm UTC](https://community.homey.app/t/multiple-users-with-each-there-own-authorization-to-scenes/97515 "2023-12-11T20:18:20Z")

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Hello, i’m a newbie here. I don’t have Homey yet but looking in to it. currently i have Tahoma/Somfy Question: Is there a way to have multiple users with each there own autorisation to scenes. With other words, kan i…

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## [Can't add ledvance smartplug](https://community.homey.app/t/cant-add-ledvance-smartplug/72785)

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**Author:** [@michielvzz](https://community.homey.app/u/michielvzz)\
**Replies:** 6\
**Last updated:** [December 11, 2023, 1:11pm UTC](https://community.homey.app/t/cant-add-ledvance-smartplug/72785 "2023-12-11T13:11:23Z")

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Hi, Homey doesnt seem to find my ledvance smartplug. I did a few resets of the plug and homey. Other Zigbee devices work properly. Anyone familiar with this issue? The regular ledvance app has no trouble finding the plu…

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## [Trouble setting up rf easy dimmer / remote](https://community.homey.app/t/trouble-setting-up-rf-easy-dimmer-remote/6045)

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**Author:** [@tyfoon](https://community.homey.app/u/tyfoon)\
**Replies:** 3\
**Last updated:** [December 11, 2023, 10:54am UTC](https://community.homey.app/t/trouble-setting-up-rf-easy-dimmer-remote/6045 "2023-12-11T10:54:46Z")

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Hi all, i’m new to this forum , so if i miss some stuff or mess things up, i’m sorry Yesterday i bought my homey and i really like it, i connected quite a few things already and it works great. One thing i can’t connect…

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## [Osram zigbee powerplugs suddenly leaving network](https://community.homey.app/t/osram-zigbee-powerplugs-suddenly-leaving-network/97399)

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**Author:** [@Koengb](https://community.homey.app/u/Koengb)\
**Replies:** 2\
**Last updated:** [December 11, 2023, 8:28am UTC](https://community.homey.app/t/osram-zigbee-powerplugs-suddenly-leaving-network/97399 "2023-12-11T08:28:01Z")

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Hi, I have 4 osram zigbee powerplugs. I use them for automation but also for better zigbee range. Since yesterday, they are starting to leave the network. Repairing works, but after a while they are disconnected from ne…

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## [New Devices](https://community.homey.app/t/new-devices/97411)

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**Author:** [@Mike\_Breault](https://community.homey.app/u/Mike_Breault)\
**Replies:** 4\
**Last updated:** [December 11, 2023, 6:18am UTC](https://community.homey.app/t/new-devices/97411 "2023-12-11T06:18:55Z")

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i think Homey needs to allow adding of general zigbee devices and choose whether its a plug, switch or what not…having to wait on athom or the community to make apps for simple devices to work is whats gonna hold back th…

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## [Triggers or alarms based on inactivity](https://community.homey.app/t/triggers-or-alarms-based-on-inactivity/97470)

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**Author:** [@treemon](https://community.homey.app/u/treemon)\
**Replies:** 2\
**Last updated:** [December 11, 2023, 4:39am UTC](https://community.homey.app/t/triggers-or-alarms-based-on-inactivity/97470 "2023-12-11T04:39:40Z")

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Hi everyone. I posted this to athom,but they suggested I post here. Id like to know if its possible to trigger alarms and/or push notifications if there have been no changes from a particular device over a set timefram…

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## [Homey Pro - Lead time from order to ship](https://community.homey.app/t/homey-pro-lead-time-from-order-to-ship/95253)

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**Author:** [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)\
**Replies:** 5\
**Last updated:** [December 11, 2023, 3:05am UTC](https://community.homey.app/t/homey-pro-lead-time-from-order-to-ship/95253 "2023-12-11T03:05:39Z")

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Does anyone know what the approximate lead time is from order placed to shipment?

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## [Motion sensor and light unresponsive or slow](https://community.homey.app/t/motion-sensor-and-light-unresponsive-or-slow/97377)

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**Author:** [@Kevin\_Hellemans](https://community.homey.app/u/Kevin_Hellemans)\
**Replies:** 6\
**Last updated:** [December 10, 2023, 10:36pm UTC](https://community.homey.app/t/motion-sensor-and-light-unresponsive-or-slow/97377 "2023-12-10T22:36:18Z")

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Hi, I am making my house smart step by step. In the last room I made smart things are going wrong. I have a hue motion sensor and a hue light bulb. The motion sensor is not responding or very slow. Sometimes you ente…

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## [Light intensity](https://community.homey.app/t/light-intensity/97318)

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**Author:** [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Replies:** 7\
**Last updated:** [December 10, 2023, 3:50pm UTC](https://community.homey.app/t/light-intensity/97318 "2023-12-10T15:50:08Z")

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I would like to enable my PIR sensor dependent on the light intensity. Currently i’m using time (sunrise / sunset) as the enabler, but sometime you have a “dark” day and would be able then to enable the sensor on such a …

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## [Tuya on Homey Bridge](https://community.homey.app/t/tuya-on-homey-bridge/97376)

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**Author:** [@Rohanv4](https://community.homey.app/u/Rohanv4)\
**Replies:** 1\
**Last updated:** [December 10, 2023, 8:58am UTC](https://community.homey.app/t/tuya-on-homey-bridge/97376 "2023-12-10T08:58:01Z")

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Hello all! I am quite new to Homey, and I recently got a Homey Bridge. However, I have a number of Tuya products at home, such as plugs, lamps, etc. However, I see that this is only available for the Pro version. Is it…

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## [Homey bridge and Smartthings](https://community.homey.app/t/homey-bridge-and-smartthings/97314)

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**Author:** [@Bernardo\_Durao](https://community.homey.app/u/Bernardo_Durao)\
**Replies:** 5\
**Last updated:** [December 10, 2023, 7:18am UTC](https://community.homey.app/t/homey-bridge-and-smartthings/97314 "2023-12-10T07:18:01Z")

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Just bought an Homey bridge, thinking and believing the publicity,that it would replace and improve my smartthings ecosystem (through an Aeotec smart home hub). But the truth is, it doesn’t recognize most of the devices …

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## [Just received my aqara fp2-what can i do with it?](https://community.homey.app/t/just-received-my-aqara-fp2-what-can-i-do-with-it/96155)

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**Author:** [@Oren\_Malki](https://community.homey.app/u/Oren_Malki)\
**Replies:** 13\
**Last updated:** [December 9, 2023, 5:16pm UTC](https://community.homey.app/t/just-received-my-aqara-fp2-what-can-i-do-with-it/96155 "2023-12-09T17:16:51Z")

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I connect it using homekit But cant get any flew with it What can i do with it? Any exemple?

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## [Better Logic variable trigger flow when transition from false to true only](https://community.homey.app/t/better-logic-variable-trigger-flow-when-transition-from-false-to-true-only/5494)

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**Author:** [@aste](https://community.homey.app/u/aste)\
**Replies:** 0\
**Last updated:** [December 15, 2018, 2:10pm UTC](https://community.homey.app/t/better-logic-variable-trigger-flow-when-transition-from-false-to-true-only/5494 "2018-12-15T14:10:17Z")

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Hi, Trying to recreate a PLEG condition from my Vera. Goal is to have a robust, redundant presence detection based on both Geo location and Wifi. If any is true = home. If both are false = away. Trying to create a flow…

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## [Frient Electricity Meter](https://community.homey.app/t/frient-electricity-meter/97278)

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**Author:** [@Staffan\_Eriksson](https://community.homey.app/u/Staffan_Eriksson)\
**Replies:** 7\
**Last updated:** [December 9, 2023, 3:38pm UTC](https://community.homey.app/t/frient-electricity-meter/97278 "2023-12-09T15:38:27Z")

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Hi all, I have a Frient Electricity Meter that has worked well for som time but suddenly Homey Pro 2023 is reporting that the device has left the Zigbee Network. Strange it is still reporting to the Homey and i have da…

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## [Build a advanced flow](https://community.homey.app/t/build-a-advanced-flow/96932)

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**Author:** [@Crazyfrog](https://community.homey.app/u/Crazyfrog)\
**Replies:** 4\
**Last updated:** [December 9, 2023, 2:01pm UTC](https://community.homey.app/t/build-a-advanced-flow/96932 "2023-12-09T14:01:45Z")

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Hi, Having some issues figuring this one out. I have recently bought a new dryer and washing machine (Samsung) which is connected with Wifi and smarthings so everything is up and running in Homey. I have 3 kids, which…

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## [Flow for shutting down the house when in bed](https://community.homey.app/t/flow-for-shutting-down-the-house-when-in-bed/94384)

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**Author:** [@jpcams](https://community.homey.app/u/jpcams)\
**Replies:** 9\
**Last updated:** [December 9, 2023, 12:46pm UTC](https://community.homey.app/t/flow-for-shutting-down-the-house-when-in-bed/94384 "2023-12-09T12:46:32Z")

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On both my wife and my outlets next to the bed I have 2 zigbee outlets. If my wife’s phone is plugged in and my phone is plugged in I’d like to execute a specific flow. If only my phone is plugged in, a different flow or…

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## [How to use Zipato MM controller (roller shutters) with Homey bridge](https://community.homey.app/t/how-to-use-zipato-mm-controller-roller-shutters-with-homey-bridge/58571)

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**Author:** [@Paul8](https://community.homey.app/u/Paul8)\
**Replies:** 4\
**Last updated:** [December 9, 2023, 11:32am UTC](https://community.homey.app/t/how-to-use-zipato-mm-controller-roller-shutters-with-homey-bridge/58571 "2023-12-09T11:32:14Z")

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Hello, I just bought a homey bridge, and I’m trying to switch my system from a Zipabox V1. In particular, I have roller shutter controllers but I cannot configure them. The Zipato application is not compatible with hom…

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## [Advanced flow not working (or extremely slow)](https://community.homey.app/t/advanced-flow-not-working-or-extremely-slow/96920)

<div class="topic-metadata">

**Author:** [@Stephan\_J](https://community.homey.app/u/Stephan_J)\
**Replies:** 4\
**Last updated:** [December 9, 2023, 10:24am UTC](https://community.homey.app/t/advanced-flow-not-working-or-extremely-slow/96920 "2023-12-09T10:24:42Z")

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After a few hours of searching, reading and browsing the forum (about 25 topics or so…) I think it’s time to ask for some help. Please help me with some advice, or point me in the right direction of another post. Appolog…

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## [Possible to use JSON respons from a CURL command as a variable?](https://community.homey.app/t/possible-to-use-json-respons-from-a-curl-command-as-a-variable/71259)

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**Author:** [@MiK](https://community.homey.app/u/MiK)\
**Replies:** 7\
**Last updated:** [December 9, 2023, 7:08am UTC](https://community.homey.app/t/possible-to-use-json-respons-from-a-curl-command-as-a-variable/71259 "2023-12-09T07:08:55Z")

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Hi! I wonder if it is possible to do the following… I have a CURL command which retrieves some JSON data: curl -f -k -H 'Accept: application/json' -H 'Authorization: Bearer MyTokenHere -X GET https://envoy.local/api/v1…

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## [Interviewing zigbee device breaks connection with the device - Homey Pro (early 2023)](https://community.homey.app/t/interviewing-zigbee-device-breaks-connection-with-the-device-homey-pro-early-2023/84694)

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**Author:** [@rvdeijk](https://community.homey.app/u/rvdeijk)\
**Replies:** 6\
**Last updated:** [December 8, 2023, 8:30pm UTC](https://community.homey.app/t/interviewing-zigbee-device-breaks-connection-with-the-device-homey-pro-early-2023/84694 "2023-12-08T20:30:06Z")

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I try to interview a Philips Hue A60 (LWA021) light bulb at the developer page to add support for it (community app), so it won’t be seen as a generic zigbee device. I do not have a Philips Hue Bridge. That’s why I use t…

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## [Flow is random](https://community.homey.app/t/flow-is-random/96309)

<div class="topic-metadata">

**Author:** [@Martin\_Moberg](https://community.homey.app/u/Martin_Moberg)\
**Replies:** 2\
**Last updated:** [December 8, 2023, 5:25pm UTC](https://community.homey.app/t/flow-is-random/96309 "2023-12-08T17:25:08Z")

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Have a couple of the simples flows. Time is xx activate and turn on some 433 adapters. Completely random. One day it works, the next not. When it works, it turns on at the time i set, but the next day not. When look…

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## [Zigbee range](https://community.homey.app/t/zigbee-range/96693)

<div class="topic-metadata">

**Author:** [@Ge\_van\_Vliet](https://community.homey.app/u/Ge_van_Vliet)\
**Replies:** 6\
**Last updated:** [December 8, 2023, 2:28pm UTC](https://community.homey.app/t/zigbee-range/96693 "2023-12-08T14:28:44Z")

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I have an Aqara zigbee sensor (tvoc) paired to Homey 2023 wich has zigbee on channel 11. It works fine however I want to place the sensor out of zigbee range. Between Homey and the sensor are a number of Hue lightbulbs, …

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## [Infrared LG TV](https://community.homey.app/t/infrared-lg-tv/97065)

<div class="topic-metadata">

**Author:** [@Kamille](https://community.homey.app/u/Kamille)\
**Replies:** 7\
**Last updated:** [December 8, 2023, 1:48pm UTC](https://community.homey.app/t/infrared-lg-tv/97065 "2023-12-08T13:48:52Z")

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I got my LG WebOS TV connected to Homey as an IR device. Switching the TV on and off works fine:-) However changing the channel with “Channel Up” jumps 2 channels instead of 1. The same holds true for selecting fi cha…

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