# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=153

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 154

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## [Stop a flow from happening with a timer](https://community.homey.app/t/stop-a-flow-from-happening-with-a-timer/98619)

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**Author:** [@HaakonS](https://community.homey.app/u/HaakonS)\
**Replies:** 4\
**Last updated:** [December 22, 2023, 10:43pm UTC](https://community.homey.app/t/stop-a-flow-from-happening-with-a-timer/98619 "2023-12-22T22:43:12Z")

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Hey. I’m pretty new to homey, and i’m struggling with a flow i created to notify me when the tumble dryer is done. The dryer is connected to a Shelly plug that monitors the effect(W) the dryer is using, but when the drye…

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## [Meross mss310 no data (energy)](https://community.homey.app/t/meross-mss310-no-data-energy/97974)

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**Author:** [@Julien\_Moors](https://community.homey.app/u/Julien_Moors)\
**Replies:** 4\
**Last updated:** [December 23, 2023, 4:22pm UTC](https://community.homey.app/t/meross-mss310-no-data-energy/97974 "2023-12-23T16:22:04Z")

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Hello I’ve just added three Meross mss310 and it works well exept I don’t receive any data from plugs :cry: any suggestion ? :slight\_smile:

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## [Homey Bridge connect to Home Assistant](https://community.homey.app/t/homey-bridge-connect-to-home-assistant/98735)

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**Author:** [@Rohanv4](https://community.homey.app/u/Rohanv4)\
**Replies:** 1\
**Last updated:** [December 23, 2023, 1:25pm UTC](https://community.homey.app/t/homey-bridge-connect-to-home-assistant/98735 "2023-12-23T13:25:00Z")

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Hi, Unfortunately, I am unable to connect the Bridge to with Home Assistant. I have followed the steps indicated in the installation, but I keep getting a timeout message. I use a TP link Archer 7 WiFi. Ps, im totaly …

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## [Hue and Homey integration multi hue bridge problem](https://community.homey.app/t/hue-and-homey-integration-multi-hue-bridge-problem/74586)

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**Author:** [@colin\_swift](https://community.homey.app/u/colin_swift)\
**Replies:** 2\
**Last updated:** [December 23, 2023, 9:43am UTC](https://community.homey.app/t/hue-and-homey-integration-multi-hue-bridge-problem/74586 "2023-12-23T09:43:35Z")

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I have discovered what i think is a limitation with the Hue implementation. I’m a fan of Hue as the devices report their state to the app (hue). So I’ve got every light in the house as hue along with smart buttons. To th…

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## [Zigbee or not Zigbee](https://community.homey.app/t/zigbee-or-not-zigbee/78393)

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**Author:** [@Frederic\_Duez](https://community.homey.app/u/Frederic_Duez)\
**Replies:** 6\
**Last updated:** [December 23, 2023, 8:46am UTC](https://community.homey.app/t/zigbee-or-not-zigbee/78393 "2023-12-23T08:46:48Z")

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Hello everyone! I had the opportunity to acquire a zigbee GU10 bulb with the reference EB-GU10-MR16-CCT, which works natively with the “ENKI” application outside of Homey. So, I was not cautious because as a novice in h…

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## [Adding Fibaro switch out of range](https://community.homey.app/t/adding-fibaro-switch-out-of-range/72725)

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**Author:** [@Bart\_K](https://community.homey.app/u/Bart_K)\
**Replies:** 4\
**Last updated:** [December 22, 2023, 9:16pm UTC](https://community.homey.app/t/adding-fibaro-switch-out-of-range/72725 "2023-12-22T21:16:59Z")

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Hi! I recently got problems connecting to the Fibaro switch that controls my outside lights at the back of the house. It used to work fine for about a year, but then it could no longer be found. As part of trouble shoot…

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## [All my flows with luminance (lux) are broken](https://community.homey.app/t/all-my-flows-with-luminance-lux-are-broken/98594)

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**Author:** [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\
**Replies:** 4\
**Last updated:** [December 22, 2023, 5:03pm UTC](https://community.homey.app/t/all-my-flows-with-luminance-lux-are-broken/98594 "2023-12-22T17:03:08Z")

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After a power power outage, all my flows with luminance (lux) are broken. I have several different IR-sensors with built in luminance but I cant use any of them for the AND condition. I tried to replace the cards with …

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## [Homey Pro Early 2023 Recovery mode](https://community.homey.app/t/homey-pro-early-2023-recovery-mode/98670)

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**Author:** [@Benny\_Mortensen](https://community.homey.app/u/Benny_Mortensen)\
**Replies:** 2\
**Last updated:** [December 22, 2023, 4:09pm UTC](https://community.homey.app/t/homey-pro-early-2023-recovery-mode/98670 "2023-12-22T16:09:14Z")

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Hi guys. I got a new network, and want to change Homey to use that network, because the old network will be closed. I have tried the recovery mode, by turning homey upside down, but nothing happens/changes. I have tried…

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## [Unable to add ZigBee devices after power failure](https://community.homey.app/t/unable-to-add-zigbee-devices-after-power-failure/97727)

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**Author:** [@Mats\_3000](https://community.homey.app/u/Mats_3000)\
**Replies:** 9\
**Last updated:** [December 22, 2023, 2:35pm UTC](https://community.homey.app/t/unable-to-add-zigbee-devices-after-power-failure/97727 "2023-12-22T14:35:54Z")

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Hi there, I have trouble with the Zigbee. I had a bunch of devices, Hue, Dimmers etc which has been working fine for 2-3 yrs. The other day one phase went out in our home, and almost on the same day there was a firmware…

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## [Heating visibility?](https://community.homey.app/t/heating-visibility/98016)

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**Author:** [@DrChaos](https://community.homey.app/u/DrChaos)\
**Replies:** 14\
**Last updated:** [December 22, 2023, 12:35pm UTC](https://community.homey.app/t/heating-visibility/98016 "2023-12-22T12:35:54Z")

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Hi all. Hopefully this isn’t a stupid question. Just setting up a homey pro for the first time, and am wondering what the the best way is to configure my heating. I’ve got a bunch of TKHome thermostats (zwave). I’ve ad…

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## [A CAN-bus to Homey](https://community.homey.app/t/a-can-bus-to-homey/98544)

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**Author:** [@niels\_van\_ruijven](https://community.homey.app/u/niels_van_ruijven)\
**Replies:** 7\
**Last updated:** [December 22, 2023, 12:35pm UTC](https://community.homey.app/t/a-can-bus-to-homey/98544 "2023-12-22T12:35:12Z")

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Hello, Is it possible to connect a CANbus connecting to homey,

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## [Strange RF (433MHz Brel) issue with HP2023](https://community.homey.app/t/strange-rf-433mhz-brel-issue-with-hp2023/98324)

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**Author:** [@Jo\_San](https://community.homey.app/u/Jo_San)\
**Replies:** 11\
**Last updated:** [December 22, 2023, 10:11am UTC](https://community.homey.app/t/strange-rf-433mhz-brel-issue-with-hp2023/98324 "2023-12-22T10:11:40Z")

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Situation: I have 2 sets (ground floor and upper floor) of 5 window blinds, using Brel 433MHz technology. Each set consists of 5 blinds that can be operated either individually, or all at once, with the Brel remote. B…

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## [Blitzwolf BW-SHP15 / Tuya App dont update](https://community.homey.app/t/blitzwolf-bw-shp15-tuya-app-dont-update/94256)

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**Author:** [@Markus\_Egger](https://community.homey.app/u/Markus_Egger)\
**Replies:** 3\
**Last updated:** [December 22, 2023, 8:38am UTC](https://community.homey.app/t/blitzwolf-bw-shp15-tuya-app-dont-update/94256 "2023-12-22T08:38:50Z")

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Hi all, i have the Blitzwolf BW-SHP15 but the Energy measuring doesn’t Work. I think the issue istcaused because of the Installation. It was not recognized as a tuya Plug. It was installed as a generic zigbee Plug. Bu…

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## [Neo Coolcam v1 zwave ir sensor alot of false/postive](https://community.homey.app/t/neo-coolcam-v1-zwave-ir-sensor-alot-of-false-postive/98586)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 0\
**Last updated:** [December 21, 2023, 7:32pm UTC](https://community.homey.app/t/neo-coolcam-v1-zwave-ir-sensor-alot-of-false-postive/98586 "2023-12-21T19:32:00Z")

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I have 3 of these v1 pir sensors and all of them have a strange behavior. During the daytime the pir sensor goes on/off continuously, when it goes dark this behavior stops… I changed the settings of the device but that…

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## [Homey Firmware 10.2.0 issues](https://community.homey.app/t/homey-firmware-10-2-0-issues/98505)

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**Author:** [@Yestond](https://community.homey.app/u/Yestond)\
**Replies:** 17\
**Last updated:** [December 21, 2023, 10:59am UTC](https://community.homey.app/t/homey-firmware-10-2-0-issues/98505 "2023-12-21T10:59:42Z")

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After the update to firmware 10.2.0 I have the folllowing Apps/devices unavailable Nanoleaf / Nanoleaf canvas. I tried deleting my devices but I cannot find my device Google Chromecast / All chromecast devices are unre…

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## [Issues inviting guests when having 2 Homeys](https://community.homey.app/t/issues-inviting-guests-when-having-2-homeys/98451)

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**Author:** [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\
**Replies:** 2\
**Last updated:** [December 21, 2023, 8:55am UTC](https://community.homey.app/t/issues-inviting-guests-when-having-2-homeys/98451 "2023-12-21T08:55:34Z")

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Hi. I have 2 Homeys and am trying to invite guests to one of them. So I go in to the settings of that specific Homey. And I create invite that I send. In Homey I can see that the invite has been created nd not accept…

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## [Is it correct to understand I don't need Aqara hubs if I have Homey Pro?](https://community.homey.app/t/is-it-correct-to-understand-i-dont-need-aqara-hubs-if-i-have-homey-pro/98533)

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**Author:** [@rdv](https://community.homey.app/u/rdv)\
**Replies:** 1\
**Last updated:** [December 21, 2023, 8:18am UTC](https://community.homey.app/t/is-it-correct-to-understand-i-dont-need-aqara-hubs-if-i-have-homey-pro/98533 "2023-12-21T08:18:05Z")

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I have some Aqara hubs, door sensors, vibration sensors, temporature sensors and cameras. I’m thinking of buying a Homey Pro. I also use Home Assistant. Is it correct to understand I don’t need my Aqara hubs anymore if I…

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## [Homey Pro doesn’t connect to 5 GHz WiFi 5 (Ubiquiti)](https://community.homey.app/t/homey-pro-doesn-t-connect-to-5-ghz-wifi-5-ubiquiti/97983)

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**Author:** [@DrChaos](https://community.homey.app/u/DrChaos)\
**Replies:** 21\
**Last updated:** [December 21, 2023, 5:33am UTC](https://community.homey.app/t/homey-pro-doesn-t-connect-to-5-ghz-wifi-5-ubiquiti/97983 "2023-12-21T05:33:36Z")

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Hi. I’ve just purchased a Homey Pro. Can someone help me understand why it won’t connect to my Ubiquity WiFi 5 network? It sees the SSID, but refuses to connect. It does connect to the 2.5 WiFi. Are there any gotchas t…

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## [Shelly Pro 3EM cumulative power consumption](https://community.homey.app/t/shelly-pro-3em-cumulative-power-consumption/98497)

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**Author:** [@Alex\_S1](https://community.homey.app/u/Alex_S1)\
**Replies:** 5\
**Last updated:** [December 20, 2023, 8:19pm UTC](https://community.homey.app/t/shelly-pro-3em-cumulative-power-consumption/98497 "2023-12-20T20:19:29Z")

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Hi Guys, Today I installed my Shelly Pro 3EM. Looks good so far but I cannot find a proper card for cumulative power consumption for a specific period of time. e.g…day, week or month. There is only one card for total po…

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## [ZigBee-Mesh Hue+Homey](https://community.homey.app/t/zigbee-mesh-hue-homey/13255)

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**Author:** [@RonnyW](https://community.homey.app/u/RonnyW)\
**Replies:** 34\
**Last updated:** [December 20, 2023, 6:51pm UTC](https://community.homey.app/t/zigbee-mesh-hue-homey/13255 "2023-12-20T18:51:30Z")

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Hello, I have a question about the ZigBee mesh. I have many Hue lights and Osram plugs assigned to the Hue hub. The hub uses a defined channel. Many lights work as repeaster (power connected). Now I want to use Aqara…

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## [Firmware upgrade to 10.2.0 killed it](https://community.homey.app/t/firmware-upgrade-to-10-2-0-killed-it/98427)

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**Author:** [@Mats\_Pettersen](https://community.homey.app/u/Mats_Pettersen)\
**Replies:** 9\
**Last updated:** [December 20, 2023, 3:28pm UTC](https://community.homey.app/t/firmware-upgrade-to-10-2-0-killed-it/98427 "2023-12-20T15:28:57Z")

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Just received my Homey Pro 23 and am currently in the process of familiarizing myself with its features. I’ve successfully incorporated several devices and set up various automation flows. While exploring my account set…

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## [How to link thermostat with external thermometer](https://community.homey.app/t/how-to-link-thermostat-with-external-thermometer/37741)

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**Author:** [@PeterK](https://community.homey.app/u/PeterK)\
**Replies:** 23\
**Last updated:** [December 20, 2023, 12:20pm UTC](https://community.homey.app/t/how-to-link-thermostat-with-external-thermometer/37741 "2023-12-20T12:20:36Z")

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Hello, I just changed my fibaro controller with Homey pro. In fibaro I used feature called “linked devices” which allowed me to link external thermometer with thermostat which controls my electric underfloor heating. I…

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## [Can´t add my Homey Bridge](https://community.homey.app/t/can-t-add-my-homey-bridge/98445)

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**Author:** [@Andreas\_Stridsberg](https://community.homey.app/u/Andreas_Stridsberg)\
**Replies:** 1\
**Last updated:** [December 20, 2023, 11:53am UTC](https://community.homey.app/t/can-t-add-my-homey-bridge/98445 "2023-12-20T11:53:55Z")

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Hi there! :slight\_smile: I need some serious help. A while ago i noticed that my lamps etc wouldn´t turn on/off as they usually do at certain times. Then i noticed that my Homey Bridge was pulsating blue and lacked all c…

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## [Android logo shows on starting Homey mobile app.. Performance Pro 23 down :-( Athom busy with improving performance](https://community.homey.app/t/android-logo-shows-on-starting-homey-mobile-app-performance-pro-23-down-athom-busy-with-improving-performance/91703)

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**Author:** [@Michel\_Bos](https://community.homey.app/u/Michel_Bos)\
**Replies:** 24\
**Last updated:** [December 20, 2023, 11:32am UTC](https://community.homey.app/t/android-logo-shows-on-starting-homey-mobile-app-performance-pro-23-down-athom-busy-with-improving-performance/91703 "2023-12-20T11:32:18Z")

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Hi there, I might have a problem. Since today my Homey app (on Android) lost it;'s performance. It has become very very slow. I restarted Homey, re-installed Homey, restarted my modem, nothing helps. The most curious is…

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## [Homey Pro 2023 Alexa + Google stop working](https://community.homey.app/t/homey-pro-2023-alexa-google-stop-working/98217)

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**Author:** [@chriszero](https://community.homey.app/u/chriszero)\
**Replies:** 1\
**Last updated:** [December 20, 2023, 5:45am UTC](https://community.homey.app/t/homey-pro-2023-alexa-google-stop-working/98217 "2023-12-20T05:45:20Z")

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Hello, I have a homey Pro 2023, connected to Amazon Alexa and Google Home. All worked fine until last Friday. It was working since years (Pro 2023, 02.2023, Old Homey ~2021) Every morning none of the “Assistants” work,…

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## [eLearning](https://community.homey.app/t/elearning/98322)

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**Author:** [@vincentdenkspel](https://community.homey.app/u/vincentdenkspel)\
**Replies:** 2\
**Last updated:** [December 20, 2023, 1:17am UTC](https://community.homey.app/t/elearning/98322 "2023-12-20T01:17:56Z")

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Hi, Does somebody know if someone created a elearning course ‘creating advanced flows for beginners to advanced’ (or something like that) ?

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## [Uppdate 10.2.0 problem](https://community.homey.app/t/uppdate-10-2-0-problem/98370)

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**Author:** [@Marcin\_Swieczkowski](https://community.homey.app/u/Marcin_Swieczkowski)\
**Replies:** 3\
**Last updated:** [December 19, 2023, 5:06pm UTC](https://community.homey.app/t/uppdate-10-2-0-problem/98370 "2023-12-19T17:06:45Z")

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Hi. After last uppdate to 10.2.0 many of my devices stopped responding, most of them are Fibaro devices. Rollershutter 3, none of these devices responds (I have 10 of them), others respond, e.g. from Aeotec (2st). Some …

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## [Homey Coverage Ares](https://community.homey.app/t/homey-coverage-ares/97821)

<div class="topic-metadata">

**Author:** [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)\
**Replies:** 2\
**Last updated:** [December 19, 2023, 4:46pm UTC](https://community.homey.app/t/homey-coverage-ares/97821 "2023-12-19T16:46:16Z")

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How many ft2 or m2 will a Homey Pro 23 typically cover in a residential home? Same question for a Homey Bridge setup as a satellite. Thank you

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## [Hue matter apple homekit](https://community.homey.app/t/hue-matter-apple-homekit/98367)

<div class="topic-metadata">

**Author:** [@Erwin\_Buivenga](https://community.homey.app/u/Erwin_Buivenga)\
**Replies:** 2\
**Last updated:** [December 19, 2023, 2:53pm UTC](https://community.homey.app/t/hue-matter-apple-homekit/98367 "2023-12-19T14:53:06Z")

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In my apple homekit I have the hue bridge connected (see picture). But I was wondering why there are two connected devices (Apple Home and 5180). See picture. Did I make wa double connection when transferring to hue ma…

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## [Beginners question](https://community.homey.app/t/beginners-question/98190)

<div class="topic-metadata">

**Author:** [@vincentdenkspel](https://community.homey.app/u/vincentdenkspel)\
**Replies:** 11\
**Last updated:** [December 19, 2023, 12:50pm UTC](https://community.homey.app/t/beginners-question/98190 "2023-12-19T12:50:47Z")

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Hi, I want to create a advanced flow that will do: If after sunset AND before a certain time THAN do this ELSE do that My problem is that ‘after sunset’ is not listed in the IF cards but only in the AND cards. Does a…

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