# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=152

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 153

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## [Faber ventilator](https://community.homey.app/t/faber-ventilator/99362)

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**Author:** [@ThomasNO](https://community.homey.app/u/ThomasNO)\
**Replies:** 4\
**Last updated:** [December 30, 2023, 4:11pm UTC](https://community.homey.app/t/faber-ventilator/99362 "2023-12-30T16:11:08Z")

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Hi, have a Faber heaven 2.0 ventilator in my kitchen thats ceeling mounted. i have a remote to operate it. but cant find any sutible solution how to add ventilator to Homey pro 2023

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## [HP2023 Memory leak ending up in a reboot every few hours](https://community.homey.app/t/hp2023-memory-leak-ending-up-in-a-reboot-every-few-hours/99199)

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**Author:** [@Marc-W](https://community.homey.app/u/Marc-W)\
**Replies:** 9\
**Last updated:** [December 30, 2023, 12:47pm UTC](https://community.homey.app/t/hp2023-memory-leak-ending-up-in-a-reboot-every-few-hours/99199 "2023-12-30T12:47:23Z")

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Hi all, I have been using the Homey Pro early 2023 for some time now and got my stuff programmed with some advanced flows. I have most of my devices on WiFi (KNX through a gateway, some Unifi networking and cameras, Enp…

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## [Common flow](https://community.homey.app/t/common-flow/99389)

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**Author:** [@Johan\_Hagglund](https://community.homey.app/u/Johan_Hagglund)\
**Replies:** 2\
**Last updated:** [December 30, 2023, 12:23pm UTC](https://community.homey.app/t/common-flow/99389 "2023-12-30T12:23:15Z")

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Hi I have a Homey Pro 2023 and two Homey Bridge in three different buildings but with common local network. Question: Is it possible to write common flow in homey pro for all devices that are connected, even those that…

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## [Homey Pro (Early 2023) missing Speech - Speech Alternatives](https://community.homey.app/t/homey-pro-early-2023-missing-speech-speech-alternatives/70551)

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**Author:** [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\
**Replies:** 26\
**Last updated:** [December 30, 2023, 9:12am UTC](https://community.homey.app/t/homey-pro-early-2023-missing-speech-speech-alternatives/70551 "2023-12-30T09:12:57Z")

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I have several flows that use voice feedback to tell me stuff, think off: the oven is now pre-heated, put the food in; the dryer is ready, take the clothes out; the washer is ready, take the clothes out; the car is fin…

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## [Will Satellite support thread?](https://community.homey.app/t/will-satellite-support-thread/99250)

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**Author:** [@Grant\_Lutz](https://community.homey.app/u/Grant_Lutz)\
**Replies:** 3\
**Last updated:** [December 29, 2023, 8:25pm UTC](https://community.homey.app/t/will-satellite-support-thread/99250 "2023-12-29T20:25:46Z")

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When looking at the new Homey Bridge, I do not see any stats on Thread as part of its capability. Does that mean as a satellite once Thread is enabled on Pro will not be extended by the Homey Bridge satellite or will tha…

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## [\[SOLVED\] Homey pro goes offline since update to v10.0.0](https://community.homey.app/t/solved-homey-pro-goes-offline-since-update-to-v10-0-0/86848)

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**Author:** [@Mars.L](https://community.homey.app/u/Mars.L)\
**Replies:** 16\
**Last updated:** [December 29, 2023, 10:27am UTC](https://community.homey.app/t/solved-homey-pro-goes-offline-since-update-to-v10-0-0/86848 "2023-12-29T10:27:09Z")

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Hi, I had the auto upgrade activated and my Homey Pro 2023 updated to v10.0.0. The next morning I could not connect any longer. I reboot, can connect for a while and then my Homey goes offline again. The LED ring is s…

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## [Homey community store not loading](https://community.homey.app/t/homey-community-store-not-loading/59190)

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**Author:** [@B3rt](https://community.homey.app/u/B3rt)\
**Replies:** 4\
**Last updated:** [November 23, 2023, 5:26am UTC](https://community.homey.app/t/homey-community-store-not-loading/59190 "2023-11-23T05:26:05Z")

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When i visit the homey communituy store at https://store.homey.community i wish t view the ‘hulpmiddelen’ or tools page. But this page does not complete loading, when i open the link it starts to load but never ends loa…

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## [Homey Pro 2023 + Aqara Hub m2 Connecting](https://community.homey.app/t/homey-pro-2023-aqara-hub-m2-connecting/99217)

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**Author:** [@Harry\_Shanker](https://community.homey.app/u/Harry_Shanker)\
**Replies:** 0\
**Last updated:** [December 28, 2023, 4:24pm UTC](https://community.homey.app/t/homey-pro-2023-aqara-hub-m2-connecting/99217 "2023-12-28T16:24:23Z")

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I’ve got the homey pro 2023 How can I connect the Aqara M2 hub to homey pro 2023?

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## [Fibaro Dimmer - Deleted Flow still running even after homey restart](https://community.homey.app/t/fibaro-dimmer-deleted-flow-still-running-even-after-homey-restart/3604)

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**Author:** [@Steve\_Tempest](https://community.homey.app/u/Steve_Tempest)\
**Replies:** 3\
**Last updated:** [November 3, 2018, 11:07am UTC](https://community.homey.app/t/fibaro-dimmer-deleted-flow-still-running-even-after-homey-restart/3604 "2018-11-03T11:07:42Z")

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Hi All, I’m hoping someone will know a trick to fix this up in the event it happens again. Basically i created a flow that said if it’s day time and light is turned on automatically turn it of after 5 seconds. I then r…

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## [Auto unlock front door Nuki](https://community.homey.app/t/auto-unlock-front-door-nuki/99190)

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**Author:** [@Edwin\_Heijnen](https://community.homey.app/u/Edwin_Heijnen)\
**Replies:** 0\
**Last updated:** [December 28, 2023, 1:15pm UTC](https://community.homey.app/t/auto-unlock-front-door-nuki/99190 "2023-12-28T13:15:42Z")

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My front door has a smart lock (Nuki). The smart lock has a WIFI and blue tooth signal. The Nuki lock is connected to Homey via the Nuki app in Homey. Homey can also find the Bluetooth signal of the Nuki lock with the…

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## [Iphone app freezes, IOS 7.2.2 and 7.3.0](https://community.homey.app/t/iphone-app-freezes-ios-7-2-2-and-7-3-0/85289)

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**Author:** [@Hycken](https://community.homey.app/u/Hycken)\
**Replies:** 12\
**Last updated:** [December 28, 2023, 9:54am UTC](https://community.homey.app/t/iphone-app-freezes-ios-7-2-2-and-7-3-0/85289 "2023-12-28T09:54:36Z")

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Hi! I don’t know if others have the same problem! I have migrated to Homey Pro 2023 (latest firmware) by using my backup from Pro 2019. All the flows and automation are working, but as soon I activate the iPhone app a…

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## [Flow to check what Sonos is playing](https://community.homey.app/t/flow-to-check-what-sonos-is-playing/89863)

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**Author:** [@elfrigo](https://community.homey.app/u/elfrigo)\
**Replies:** 8\
**Last updated:** [December 28, 2023, 9:20am UTC](https://community.homey.app/t/flow-to-check-what-sonos-is-playing/89863 "2023-12-28T09:20:05Z")

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I am trying create a flow to see if my Sonos is streaming a (specific) radio station. But so far I’ve not been able to make it work. What have I tried: every 1 hour =\> AND check if Sonos Device Is playing AND check …

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## [Guests can edit flows?](https://community.homey.app/t/guests-can-edit-flows/99074)

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**Author:** [@Antoine\_K](https://community.homey.app/u/Antoine_K)\
**Replies:** 5\
**Last updated:** [December 28, 2023, 8:42am UTC](https://community.homey.app/t/guests-can-edit-flows/99074 "2023-12-28T08:42:58Z")

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I invited guests to my homey. Surprise, surprise, contrary to what is explained on screen, guests can edit, delete flows, change variables… every I can do they can… This is a bug, right? Any plans to change the way that…

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## [Ikea stoftmoln](https://community.homey.app/t/ikea-stoftmoln/99101)

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**Author:** [@Alex069](https://community.homey.app/u/Alex069)\
**Replies:** 4\
**Last updated:** [December 28, 2023, 7:42am UTC](https://community.homey.app/t/ikea-stoftmoln/99101 "2023-12-28T07:42:11Z")

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Hello Everyone, I’m a rookie in smart home, just bought the Homey Pro Managed to connect multiple IKEA Stoftmoln LED ceiling lamp, did a couple of flows but I have an issue: The switches in my apartment are not smart,…

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## [Use (Elgato) Eve products? (via HomeKit?)](https://community.homey.app/t/use-elgato-eve-products-via-homekit/12110)

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**Author:** [@prosumer](https://community.homey.app/u/prosumer)\
**Replies:** 10\
**Last updated:** [December 28, 2023, 1:35am UTC](https://community.homey.app/t/use-elgato-eve-products-via-homekit/12110 "2023-12-28T01:35:19Z")

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I would like to use my (previously Elgato) Eve Energy and Eve Room (the old model) in Homey (as sensors for Insights), but I cannot find an App for that. Both (Bluetooth) devices are HomeKit compatible and I have an App…

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## [IOS app loosing connection to Homey and repeatedly reconnecting](https://community.homey.app/t/ios-app-loosing-connection-to-homey-and-repeatedly-reconnecting/94398)

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**Author:** [@Hans\_K1](https://community.homey.app/u/Hans_K1)\
**Replies:** 8\
**Last updated:** [December 27, 2023, 3:56pm UTC](https://community.homey.app/t/ios-app-loosing-connection-to-homey-and-repeatedly-reconnecting/94398 "2023-12-27T15:56:02Z")

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Hi, new Homey Pro 23 user here. My app in IOS seems to loose connection to my Homey. I see the Home Screen flash by and then it says “reconnecting in 4 s”, Home Screen is flashing by again and then it goes on. I can go…

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## [Big problem with zigbee. Hue, Aquara, Aeotec, Fibaro](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017)

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**Author:** [@ThomasNO](https://community.homey.app/u/ThomasNO)\
**Replies:** 7\
**Last updated:** [December 27, 2023, 10:56am UTC](https://community.homey.app/t/big-problem-with-zigbee-hue-aquara-aeotec-fibaro/99017 "2023-12-27T10:56:55Z")

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Hi, Have some problems with hue aquara and aeotec. When adding aquara button the buttons works for aprox. 1-2 days before not responding. Hue lights works fine but the battery operated buttons in the same room as the l…

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## [Homey support of Eaton xComfort](https://community.homey.app/t/homey-support-of-eaton-xcomfort/99054)

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**Author:** [@Johan\_Pruyn](https://community.homey.app/u/Johan_Pruyn)\
**Replies:** 1\
**Last updated:** [December 27, 2023, 9:58am UTC](https://community.homey.app/t/homey-support-of-eaton-xcomfort/99054 "2023-12-27T09:58:19Z")

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Hi. I’m trying to add my Eaton xComfort system to Homey pro. I assumed Homey supported the protocol but appearantly it doesn’t ? Thanks for any tips

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## [Osram Zigbee 3.0 DALI converters](https://community.homey.app/t/osram-zigbee-3-0-dali-converters/37448)

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**Author:** [@Joris\_Verwater](https://community.homey.app/u/Joris_Verwater)\
**Replies:** 13\
**Last updated:** [December 27, 2023, 8:19am UTC](https://community.homey.app/t/osram-zigbee-3-0-dali-converters/37448 "2023-12-27T08:19:37Z")

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Hi all, I am considering getting myself a Homey Pro for Christmas and doing some investigation as to how I can best control my current LED lamps and switches. Pretty much all of my LED lamps are Kreon spots controlled …

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## [Swipe image on Nest Hub to trigger action](https://community.homey.app/t/swipe-image-on-nest-hub-to-trigger-action/99040)

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**Author:** [@Hasse\_Z](https://community.homey.app/u/Hasse_Z)\
**Replies:** 0\
**Last updated:** [December 26, 2023, 11:43pm UTC](https://community.homey.app/t/swipe-image-on-nest-hub-to-trigger-action/99040 "2023-12-26T23:43:42Z")

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Idea: trigger an action when I swipe away an image on my Nest Hub. This works when I cast an image from my phone to the Hub using the Homey Chromecast app and the ‘stopped casting’ card as a trigger. However when I cas…

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## [Flow; automatic stream on Nest Mini?](https://community.homey.app/t/flow-automatic-stream-on-nest-mini/99039)

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**Author:** [@Jole](https://community.homey.app/u/Jole)\
**Replies:** 0\
**Last updated:** [December 26, 2023, 11:12pm UTC](https://community.homey.app/t/flow-automatic-stream-on-nest-mini/99039 "2023-12-26T23:12:43Z")

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Ok, trying my best. An iOS user so not at all a friend with chromecast (and maybe it’s not even an issue). I have a google nest mini, I also have eufy security cameras. I would like; When a motion is detected on one o…

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## [Big problem homey "Heizungsplaner" heating](https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012)

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**Author:** [@Stefan\_Beck](https://community.homey.app/u/Stefan_Beck)\
**Replies:** 4\
**Last updated:** [December 26, 2023, 7:10pm UTC](https://community.homey.app/t/big-problem-homey-heizungsplaner-heating/99012 "2023-12-26T19:10:39Z")

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Hello everyone, since yesterday I have been getting the following error message with my heating plan: none of my heating devices can be set in the group… could not be set. (not\_ready) If I manually control the thermostat…

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## [Trouble adding devices homey pro](https://community.homey.app/t/trouble-adding-devices-homey-pro/98908)

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**Author:** [@Mattias\_Johansson](https://community.homey.app/u/Mattias_Johansson)\
**Replies:** 2\
**Last updated:** [December 26, 2023, 1:31pm UTC](https://community.homey.app/t/trouble-adding-devices-homey-pro/98908 "2023-12-26T13:31:40Z")

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Hey just got my homey pro. Was gonna add plejd to my home, but have the same problem as with several other apps. Same issue with Yale home, eufy security and more. When I’m adding plejd as a new device, I get to the p…

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## [Homey Pro and Sunricher DALI](https://community.homey.app/t/homey-pro-and-sunricher-dali/98975)

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**Author:** [@ross\_garner](https://community.homey.app/u/ross_garner)\
**Replies:** 0\
**Last updated:** [December 26, 2023, 11:38am UTC](https://community.homey.app/t/homey-pro-and-sunricher-dali/98975 "2023-12-26T11:38:52Z")

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Hello I am considering linking Homey pro to a DALI network using a Sunricher SR-GW-TDA. DIN Rail Ethernet(IP) DALI Gateway SR-GW-TDA Working with Light and Space I like this device because it is relatively cheap and I…

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## [Window door sensor automation](https://community.homey.app/t/window-door-sensor-automation/98881)

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**Author:** [@Aamir\_Waseem](https://community.homey.app/u/Aamir_Waseem)\
**Replies:** 4\
**Last updated:** [December 26, 2023, 7:06am UTC](https://community.homey.app/t/window-door-sensor-automation/98881 "2023-12-26T07:06:18Z")

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I’m new to automation, and Homey Pro is the first hub I’ve started using. Could you assist me in setting up a flow? I have a window/door sensor on my door, and I’d like Alexa to announce when the door is open. I’ve mana…

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## [Best way to use Alexa - especially Musiccast](https://community.homey.app/t/best-way-to-use-alexa-especially-musiccast/98846)

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**Author:** [@Bisch](https://community.homey.app/u/Bisch)\
**Replies:** 3\
**Last updated:** [December 24, 2023, 8:10pm UTC](https://community.homey.app/t/best-way-to-use-alexa-especially-musiccast/98846 "2023-12-24T20:10:44Z")

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As both Musiccast skills for Alexa seem to suck and offer next to no options control, I try to use Homey skill for Alexa a a bridging tool. Homeys Yamaha and Spotify apps seem to be both very potent in comparison. My mai…

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## [ZWave Route](https://community.homey.app/t/zwave-route/41856)

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**Author:** [@Wouter\_D](https://community.homey.app/u/Wouter_D)\
**Replies:** 14\
**Last updated:** [December 24, 2023, 12:52pm UTC](https://community.homey.app/t/zwave-route/41856 "2023-12-24T12:52:50Z")

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He everyone! My zwave network is unreliable and i’m struggling to get it to work better. What i don’t understand is the route my devices choose. I have a device 8m and (except for the in line of sight from Homey. But t…

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## [I have a small 4- story house; how many Homeys do I need?](https://community.homey.app/t/i-have-a-small-4-story-house-how-many-homeys-do-i-need/92096)

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**Author:** [@rdv](https://community.homey.app/u/rdv)\
**Replies:** 5\
**Last updated:** [December 24, 2023, 7:13am UTC](https://community.homey.app/t/i-have-a-small-4-story-house-how-many-homeys-do-i-need/92096 "2023-12-24T07:13:12Z")

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Garage is downstairs, ground floor is living area and kitchen (and where my internet modem is), first floor had two bedrooms, second floor another bedroom. How many Homeys or extensions do I need?

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## [Namron Zigbee Thermostats (Could not get the device by id)](https://community.homey.app/t/namron-zigbee-thermostats-could-not-get-the-device-by-id/98782)

<div class="topic-metadata">

**Author:** [@Dario\_M](https://community.homey.app/u/Dario_M)\
**Replies:** 2\
**Last updated:** [December 24, 2023, 4:18am UTC](https://community.homey.app/t/namron-zigbee-thermostats-could-not-get-the-device-by-id/98782 "2023-12-24T04:18:32Z")

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Hi, I successfully added 5 devices (namron thermostat) but when I tap on any of them I get this message Could not get the device by id. I’m a new beginner with Homey :slight\_smile: Any solution to the problem? Hopefull…

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## [Homey keeps going OFFLINE](https://community.homey.app/t/homey-keeps-going-offline/98289)

<div class="topic-metadata">

**Author:** [@Robin1](https://community.homey.app/u/Robin1)\
**Replies:** 4\
**Last updated:** [December 23, 2023, 9:32pm UTC](https://community.homey.app/t/homey-keeps-going-offline/98289 "2023-12-23T21:32:21Z")

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Hey Everyone, Please help me. My home keeps going offline, Some times after a few hours, but mostly after 1 Or 2 days. The only way to let it go online again, is taking out the charger and Connect it again. Anyone a …

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