# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=150 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 151 --- ## [Aeotec range extenter 7 and Zigbee "Device unavailable"](https://community.homey.app/t/aeotec-range-extenter-7-and-zigbee-device-unavailable/100392)
**Author:** [@Matshj](https://community.homey.app/u/Matshj)\ **Replies:** 1\ **Last updated:** [January 7, 2024, 10:43pm UTC](https://community.homey.app/t/aeotec-range-extenter-7-and-zigbee-device-unavailable/100392 "2024-01-07T22:43:36Z")
I have just added Range Extender 7 and Range Extender Zigbee and I get the following error. What do I need to do? edit: I’m totaly new to Homey so have patience with my stupied questions :slight\_smile: --- ## [Did I buy the new Pro by mistake?](https://community.homey.app/t/did-i-buy-the-new-pro-by-mistake/78243)
**Author:** [@rarelycomplete](https://community.homey.app/u/rarelycomplete)\ **Replies:** 4\ **Last updated:** [January 7, 2024, 9:45pm UTC](https://community.homey.app/t/did-i-buy-the-new-pro-by-mistake/78243 "2024-01-07T21:45:43Z")
I received my Homey Pro today and was unfortunately disappointed to see that my various z-wave devices (Inovelli light switches and my Yale YRD136-ZW2-0BP) are not supported. I went back and reviewed the sales page that … --- ## [Homey stays offline....😰](https://community.homey.app/t/homey-stays-offline/83511)
**Author:** [@JonE](https://community.homey.app/u/JonE)\ **Replies:** 11\ **Last updated:** [January 7, 2024, 8:34pm UTC](https://community.homey.app/t/homey-stays-offline/83511 "2024-01-07T20:34:50Z")
Today I noticed I couldn’t connect to my Homey Pro (old version), not with the mobile app, not with the web app. I tried by putting it into recovery mode, which worked but then my phone(s) don’t see any wifi network nam… --- ## [Unable to install apps on Homey Pro 2023](https://community.homey.app/t/unable-to-install-apps-on-homey-pro-2023/100346)
**Author:** [@Daniel\_Wulff](https://community.homey.app/u/Daniel_Wulff)\ **Replies:** 6\ **Last updated:** [January 7, 2024, 6:06pm UTC](https://community.homey.app/t/unable-to-install-apps-on-homey-pro-2023/100346 "2024-01-07T18:06:03Z")
Hello, Ive got a problem while installing apps on my Homey Pro 2023, it just keep giving me timeout 10000ms… What could the problem be ? --- ## [Netatmo vs Eufy doorbell please help](https://community.homey.app/t/netatmo-vs-eufy-doorbell-please-help/100307)
**Author:** [@flaviuvlaicu](https://community.homey.app/u/flaviuvlaicu)\ **Replies:** 9\ **Last updated:** [January 7, 2024, 6:05pm UTC](https://community.homey.app/t/netatmo-vs-eufy-doorbell-please-help/100307 "2024-01-07T18:05:24Z")
Hi all, I would like to add an automation between a doorbell and Yale lock and Face++ and I want to know if Eufy doorbell has support for image tag to get snapshot and send it too Face++ and unlock door if positive. I … --- ## [Unable to install any apps](https://community.homey.app/t/unable-to-install-any-apps/55155)
**Author:** [@Cridge](https://community.homey.app/u/Cridge)\ **Replies:** 10\ **Last updated:** [January 7, 2024, 5:17pm UTC](https://community.homey.app/t/unable-to-install-any-apps/55155 "2024-01-07T17:17:27Z")
I tried to add a device today (Telldus socket), to my Homey Pro. I’ve no other Telldus devices. When trying to add the device, the UI just spins in waiting mode. So, I tried to add the app first, but again it spins – be… --- ## [Read external xml and access values](https://community.homey.app/t/read-external-xml-and-access-values/61721)
**Author:** [@opstad](https://community.homey.app/u/opstad)\ **Replies:** 6\ **Last updated:** [January 7, 2024, 3:35pm UTC](https://community.homey.app/t/read-external-xml-and-access-values/61721 "2024-01-07T15:35:21Z")
I want to fetch an external xml file, and access a certain value in that xml file. Does anybody have an example for this in Homeyscript? --- ## [Reset Push Notification after switching Phone](https://community.homey.app/t/reset-push-notification-after-switching-phone/100163)
**Author:** [@Tony\_Soprano](https://community.homey.app/u/Tony_Soprano)\ **Replies:** 1\ **Last updated:** [January 7, 2024, 1:40pm UTC](https://community.homey.app/t/reset-push-notification-after-switching-phone/100163 "2024-01-07T13:40:42Z")
Hi, I recently switched my phone from iOS to Android and everything is working fine, but the Push Notification from my Flows to the my User and therefore my phone is not working any more. I looked through the threads h… --- ## [Aqara Smart Plug (EU) does not register power on Homey Pro](https://community.homey.app/t/aqara-smart-plug-eu-does-not-register-power-on-homey-pro/100243)
**Author:** [@Peter\_van\_Lieshout](https://community.homey.app/u/Peter_van_Lieshout)\ **Replies:** 2\ **Last updated:** [January 7, 2024, 8:59am UTC](https://community.homey.app/t/aqara-smart-plug-eu-does-not-register-power-on-homey-pro/100243 "2024-01-07T08:59:06Z")
Hi all, A few weeks ago I moved from Homey to Homey Pro and migrated all my devices to Homey Pro. I have a few Aqara Smartplugs (EU) connected via the Aqara app that on Homey Pro do not register the connected power, wh… --- ## [2 specific persons out of 4 leave the house: activate security camera's](https://community.homey.app/t/2-specific-persons-out-of-4-leave-the-house-activate-security-cameras/99449)
**Author:** [@Eric\_van\_Zundert](https://community.homey.app/u/Eric_van_Zundert)\ **Replies:** 2\ **Last updated:** [January 7, 2024, 8:18am UTC](https://community.homey.app/t/2-specific-persons-out-of-4-leave-the-house-activate-security-cameras/99449 "2024-01-07T08:18:45Z")
Hi, We have 4 persons in the family, but when person A and B are not at home the camera’s should be activated. When either person A or B arrives at home then the camera’s must de deactivated. I deployed below flow, but… --- ## [Using Ikea dirigera as z-wave repeater if possible or any other tips?](https://community.homey.app/t/using-ikea-dirigera-as-z-wave-repeater-if-possible-or-any-other-tips/98722)
**Author:** [@Eric\_van\_Zundert](https://community.homey.app/u/Eric_van_Zundert)\ **Replies:** 5\ **Last updated:** [January 7, 2024, 8:12am UTC](https://community.homey.app/t/using-ikea-dirigera-as-z-wave-repeater-if-possible-or-any-other-tips/98722 "2024-01-07T08:12:14Z")
Hi, I bought a Aeotec Water Sensor 7 Pro (Z-wave), but the device is out of the Homey Pro range. Could I use the Ikea Dirigera as range extender? Or should I buy for example the Aeotec range extender 7? Ha --- ## [Homey bridge deleting zigbee devices doesn't work,but homey pro did](https://community.homey.app/t/homey-bridge-deleting-zigbee-devices-doesnt-work-but-homey-pro-did/97277)
**Author:** [@yu\_guoliang](https://community.homey.app/u/yu_guoliang)\ **Replies:** 6\ **Last updated:** [January 6, 2024, 9:42am UTC](https://community.homey.app/t/homey-bridge-deleting-zigbee-devices-doesnt-work-but-homey-pro-did/97277 "2024-01-06T09:42:22Z")
homey bridge deleting zigbee devices doesn’t work,but homey pro did --- ## [Generic Zigbee lamp - error](https://community.homey.app/t/generic-zigbee-lamp-error/100099)
**Author:** [@Raymond\_Kop](https://community.homey.app/u/Raymond_Kop)\ **Replies:** 1\ **Last updated:** [January 6, 2024, 7:57am UTC](https://community.homey.app/t/generic-zigbee-lamp-error/100099 "2024-01-06T07:57:26Z")
Hello All, I have some new lamps, though try cheap :stuck\_out\_tongue: now I understand why I just have to buy something off a brand two different lamps same manufacturer (only the size is different) one works as a gene… --- ## [Breakdown](https://community.homey.app/t/breakdown/99708)
**Author:** [@Abdelhamid\_Belkadi](https://community.homey.app/u/Abdelhamid_Belkadi)\ **Replies:** 16\ **Last updated:** [January 5, 2024, 8:49pm UTC](https://community.homey.app/t/breakdown/99708 "2024-01-05T20:49:53Z")
My homey pro box shuts, I have no idea for this problem, maybe breakdown. I Need help to resolve this problem. Thanks --- ## [A final doubt before buying: Spotify, Heos and google assistant integration](https://community.homey.app/t/a-final-doubt-before-buying-spotify-heos-and-google-assistant-integration/99430)
**Author:** [@SandwichDeLuxe](https://community.homey.app/u/SandwichDeLuxe)\ **Replies:** 7\ **Last updated:** [January 5, 2024, 5:44pm UTC](https://community.homey.app/t/a-final-doubt-before-buying-spotify-heos-and-google-assistant-integration/99430 "2024-01-05T17:44:18Z")
Hi all, I’m still in doubt if I should go for Home Assistant or Homey Pro, also considering the high price of the Homey. However, I have one annoying issue in my smart home that I would like to get solved, and I think H… --- ## [Replacing garage switch with connected switch](https://community.homey.app/t/replacing-garage-switch-with-connected-switch/100081)
**Author:** [@Gregory](https://community.homey.app/u/Gregory)\ **Replies:** 6\ **Last updated:** [January 5, 2024, 4:07pm UTC](https://community.homey.app/t/replacing-garage-switch-with-connected-switch/100081 "2024-01-05T16:07:13Z")
Hello, I’d like to replace the standard switch in my garage with a connected switch. The goal is to control the lights based on a motion sensor. I can’t replace the light bulbs because they are special types of neons, … --- ## [Set variables via Google voice](https://community.homey.app/t/set-variables-via-google-voice/99901)
**Author:** [@Adel\_Cori](https://community.homey.app/u/Adel_Cori)\ **Replies:** 11\ **Last updated:** [January 5, 2024, 11:14am UTC](https://community.homey.app/t/set-variables-via-google-voice/99901 "2024-01-05T11:14:11Z")
Is there a way to change a number variable (or any of the other variable types for that matter) by telling google assistent what the value is? --- ## [No connection Webapp with Safari](https://community.homey.app/t/no-connection-webapp-with-safari/99648)
**Author:** [@Eddimello](https://community.homey.app/u/Eddimello)\ **Replies:** 11\ **Last updated:** [January 5, 2024, 8:41am UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648 "2024-01-05T08:41:26Z")
I have always just had contact with the Homey Pro 2023 via the web app on my Mac via Safari, but suddenly it is offline all the time. Yesterday it still worked and now suddenly no longer? If I try via Chrome, I do have … --- ## [How to connect a 433,92 MHz button to homey (button is push for remote doorbell)](https://community.homey.app/t/how-to-connect-a-433-92-mhz-button-to-homey-button-is-push-for-remote-doorbell/27354)
**Author:** [@DiEe](https://community.homey.app/u/DiEe)\ **Replies:** 2\ **Last updated:** [January 5, 2024, 7:02am UTC](https://community.homey.app/t/how-to-connect-a-433-92-mhz-button-to-homey-button-is-push-for-remote-doorbell/27354 "2024-01-05T07:02:50Z")
I have a remote doorbell (push button and receiver) which work with 433,92 MHz. Can i get Homey to see the signal of the button and use it in a flow? answers please on newbie level --- ## [Alternatives to Philips Hue Colour light bulbs](https://community.homey.app/t/alternatives-to-philips-hue-colour-light-bulbs/100027)
**Author:** [@Gregory](https://community.homey.app/u/Gregory)\ **Replies:** 1\ **Last updated:** [January 5, 2024, 5:00am UTC](https://community.homey.app/t/alternatives-to-philips-hue-colour-light-bulbs/100027 "2024-01-05T05:00:44Z")
Hello, what would you recommend as alternative to Philips Hue Coulour light bulbs. The Philips ones are quite expensive and I’m looking for cheaper options (and of course fully compatible with Homey) Many thanks … --- ## [Flow logic suddenly stops working with no changes](https://community.homey.app/t/flow-logic-suddenly-stops-working-with-no-changes/99965)
**Author:** [@Matheoux](https://community.homey.app/u/Matheoux)\ **Replies:** 6\ **Last updated:** [January 5, 2024, 12:14am UTC](https://community.homey.app/t/flow-logic-suddenly-stops-working-with-no-changes/99965 "2024-01-05T00:14:10Z")
Hi all, I have a couple of simple flows that turns on and off lights based on aqara motion sensors. I have had homey for a couple of months and they have worked perfectly. Today I realized they have stopped working. Upo… --- ## [Smart socket (zigbee) with power meter-energy counter is 100x too much](https://community.homey.app/t/smart-socket-zigbee-with-power-meter-energy-counter-is-100x-too-much/98583)
**Author:** [@Slawek\_Pe](https://community.homey.app/u/Slawek_Pe)\ **Replies:** 13\ **Last updated:** [January 5, 2024, 12:10am UTC](https://community.homey.app/t/smart-socket-zigbee-with-power-meter-energy-counter-is-100x-too-much/98583 "2024-01-05T00:10:03Z")
Hi, i recently connected some no name power socket with energy meter and it works good with homey but the problem is in energy counter(the power meter is all good). The counter is counting 100 times too much KWh. I have… --- ## [Homy Bridge not connected](https://community.homey.app/t/homy-bridge-not-connected/99769)
**Author:** [@Erik\_Schulp](https://community.homey.app/u/Erik_Schulp)\ **Replies:** 9\ **Last updated:** [January 4, 2024, 11:13pm UTC](https://community.homey.app/t/homy-bridge-not-connected/99769 "2024-01-04T23:13:46Z")
Hello, Since this afternoon my Homey Bridge is offline and the LED ring is slowly flashing white. I’ve given it a reset/reboot several times now but that doesn’t change anything. There are no network issues locally, al… --- ## [How to set device value on script](https://community.homey.app/t/how-to-set-device-value-on-script/99944)
**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\ **Replies:** 2\ **Last updated:** [January 4, 2024, 1:36pm UTC](https://community.homey.app/t/how-to-set-device-value-on-script/99944 "2024-01-04T13:36:04Z")
I would need to create function allowing me to change values on devices. Continued trials on on below topic \[Setting Logic Variable by HomeyScript - #53 by Eko\_taas\] Example of myDevice (only part of actual AVD) “\_Hi… --- ## [How do I add a device as a 'Generic Zigbee Device'?](https://community.homey.app/t/how-do-i-add-a-device-as-a-generic-zigbee-device/10915)
**Author:** [@iamMichaelBanks](https://community.homey.app/u/iamMichaelBanks)\ **Replies:** 21\ **Last updated:** [January 4, 2024, 11:43am UTC](https://community.homey.app/t/how-do-i-add-a-device-as-a-generic-zigbee-device/10915 "2024-01-04T11:43:32Z")
Hi, I have noticed in some discussions people saying to add a device as a Generic Zigbee Device. I want to try this with a switch I have, but can’t figure out how to add it as a Generic Device. Can anyone point me in t… --- ## [Media streaming from network drive](https://community.homey.app/t/media-streaming-from-network-drive/97717)
**Author:** [@Colydon](https://community.homey.app/u/Colydon)\ **Replies:** 2\ **Last updated:** [January 4, 2024, 11:06am UTC](https://community.homey.app/t/media-streaming-from-network-drive/97717 "2024-01-04T11:06:12Z")
As a very happy Homey user, there is one feature I am missing for a long time already. But, maybe one of you has a solution for this. I have an extensive music library that I have built up in many years, which lives on… --- ## [Equipment purchase problems](https://community.homey.app/t/equipment-purchase-problems/99945)
**Author:** [@Aivis\_Balodis](https://community.homey.app/u/Aivis_Balodis)\ **Replies:** 2\ **Last updated:** [January 4, 2024, 10:38am UTC](https://community.homey.app/t/equipment-purchase-problems/99945 "2024-01-04T10:38:50Z")
I am furious and don’t know where to turn for help. I ordered a new device on November 23. I received the bill on December 5 and paid it on December 6. I still haven’t received the ordered device and even the message tha… --- ## [SLC Smartone and qubino](https://community.homey.app/t/slc-smartone-and-qubino/99884)
**Author:** [@Havard\_Byrkjeland](https://community.homey.app/u/Havard_Byrkjeland)\ **Replies:** 2\ **Last updated:** [January 4, 2024, 9:50am UTC](https://community.homey.app/t/slc-smartone-and-qubino/99884 "2024-01-04T09:50:07Z")
Hey. I’m new to homey. Used the fibaro home earlier, but found the app and interface tiresome. I’ve just renovated and my electrian added my ledstrips to slc smartone ZB remote controller and wallmount. I’ve added the l… --- ## [Physical alarm clock to trigger flows](https://community.homey.app/t/physical-alarm-clock-to-trigger-flows/99867)
**Author:** [@Torkil\_S](https://community.homey.app/u/Torkil_S)\ **Replies:** 2\ **Last updated:** [January 4, 2024, 12:20am UTC](https://community.homey.app/t/physical-alarm-clock-to-trigger-flows/99867 "2024-01-04T00:20:13Z")
I’m trying to figure out if there’s an alarm clock I can have on my bedside table that can trigger flows? I don’t want to bring my phone to the bedroom, and I want an alarm clock where I can adjust the alarm time with b… --- ## [How can I connect a Tado Radiator Valve to Homey Pro (2023)?](https://community.homey.app/t/how-can-i-connect-a-tado-radiator-valve-to-homey-pro-2023/97822)
**Author:** [@Paul\_Overtoom](https://community.homey.app/u/Paul_Overtoom)\ **Replies:** 13\ **Last updated:** [January 3, 2024, 9:00pm UTC](https://community.homey.app/t/how-can-i-connect-a-tado-radiator-valve-to-homey-pro-2023/97822 "2024-01-03T21:00:09Z")
I have a Tado system with 17 radiators valves attached through a Tado bridge. I would like to attach one of those valve to my Homey Pro to enable it to be switched on and off by a Zigbee presence detector. Who can help … [Previous page](https://community.homey.app/c/questions-help/8.md?page=149) [Next page](https://community.homey.app/c/questions-help/8.md?page=151)