# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=15

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 16

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## [\[Bug\] Fahrenheit conversion - was: Why is it 828° F outside?](https://community.homey.app/t/bug-fahrenheit-conversion-was-why-is-it-828-f-outside/147196)

<div class="topic-metadata">

**Author:** [@AndrewRMitchell](https://community.homey.app/u/AndrewRMitchell)\
**Replies:** 16\
**Last updated:** [June 2, 2026, 5:19pm UTC](https://community.homey.app/t/bug-fahrenheit-conversion-was-why-is-it-828-f-outside/147196 "2026-06-02T17:19:49Z")

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I think the image says it all. Yes, this is for SHS, buy my Pro and Pro Mini also report triple digit temps outside. Actual temp is 43° F thankfully.

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## [Wiser LK Dimmer Contacts](https://community.homey.app/t/wiser-lk-dimmer-contacts/155570)

<div class="topic-metadata">

**Author:** [@Tejs\_Ernst](https://community.homey.app/u/Tejs_Ernst)\
**Replies:** 3\
**Last updated:** [June 2, 2026, 12:56am UTC](https://community.homey.app/t/wiser-lk-dimmer-contacts/155570 "2026-06-02T00:56:26Z")

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I recently bought a Homey Pro Mini to migrate all my Wiser lighting equipment from Wiser’s standard bridge since there is now an official Wiser App for Homey. My current issue is that Flows do not seem to work as expect…

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## [230v fire detector](https://community.homey.app/t/230v-fire-detector/155584)

<div class="topic-metadata">

**Author:** [@Thomas\_Weber](https://community.homey.app/u/Thomas_Weber)\
**Replies:** 1\
**Last updated:** [June 1, 2026, 11:58am UTC](https://community.homey.app/t/230v-fire-detector/155584 "2026-06-01T11:58:31Z")

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Hi, i am looking for 230v fire detector that’s connects with Homey. There are some brands that can connect with Homey but i can only find detectors with a battery.. Thanks! Thomas

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## [Did I lock my doors?](https://community.homey.app/t/did-i-lock-my-doors/155548)

<div class="topic-metadata">

**Author:** [@Loek](https://community.homey.app/u/Loek)\
**Replies:** 3\
**Last updated:** [June 1, 2026, 10:00am UTC](https://community.homey.app/t/did-i-lock-my-doors/155548 "2026-06-01T10:00:51Z")

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I noticed there are devices available which can lock and unlock your doors with Homey. I prefer usual key. Bit oldfashioned, my age goes with it. Forgetting to lock my doors goes with my age too. We have 5 outside (slide…

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## [Problems with Futurehome modeswitch](https://community.homey.app/t/problems-with-futurehome-modeswitch/155185)

<div class="topic-metadata">

**Author:** [@S85](https://community.homey.app/u/S85)\
**Replies:** 6\
**Last updated:** [June 1, 2026, 6:38am UTC](https://community.homey.app/t/problems-with-futurehome-modeswitch/155185 "2026-06-01T06:38:48Z")

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I have a Futurehome modeswitch connected to my Homey that I use a couple of times each day. When I came home earlier today it didn’t start the flow that is supposed to run when pressing one of the buttons. The small blue…

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## [Reset energy counter Shelly Plug](https://community.homey.app/t/reset-energy-counter-shelly-plug/155576)

<div class="topic-metadata">

**Author:** [@Hans\_Timmermans](https://community.homey.app/u/Hans_Timmermans)\
**Replies:** 6\
**Last updated:** [May 31, 2026, 2:51pm UTC](https://community.homey.app/t/reset-energy-counter-shelly-plug/155576 "2026-05-31T14:51:58Z")

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Hi. I am using a Shelly Smart Plug and I want to use it with a different device so I want the total Energy used (in KWh) to reset. Can I do that in the Homey App? Because I also can’t do it in the Shelly app.

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## [Occupancy Sensor OS11](https://community.homey.app/t/occupancy-sensor-os11/155511)

<div class="topic-metadata">

**Author:** [@Markus\_Graf1](https://community.homey.app/u/Markus_Graf1)\
**Replies:** 2\
**Last updated:** [May 31, 2026, 12:40pm UTC](https://community.homey.app/t/occupancy-sensor-os11/155511 "2026-05-31T12:40:39Z")

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Please include the sensor OS11 in the app. Unfortunately, it is not useable for me without support from Homey-Pro.

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## [Drastic drop in Zigbee range after latest Homey Pro update](https://community.homey.app/t/drastic-drop-in-zigbee-range-after-latest-homey-pro-update/155546)

<div class="topic-metadata">

**Author:** [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\
**Replies:** 7\
**Last updated:** [May 31, 2026, 10:44am UTC](https://community.homey.app/t/drastic-drop-in-zigbee-range-after-latest-homey-pro-update/155546 "2026-05-31T10:44:18Z")

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Hi everyone, Over the last few days, I’ve been facing a critical issue with my Zigbee network on my Homey Pro. Right after the latest Homey Pro firmware update, my Zigbee range practically cut in half. I don’t know if i…

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## [Homeatic ip ? other options?](https://community.homey.app/t/homeatic-ip-other-options/155571)

<div class="topic-metadata">

**Author:** [@Stefan\_Beck](https://community.homey.app/u/Stefan_Beck)\
**Replies:** 0\
**Last updated:** [May 31, 2026, 10:12am UTC](https://community.homey.app/t/homeatic-ip-other-options/155571 "2026-05-31T10:12:36Z")

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Hello everyone, If I understood the discussions in this forum correctly, Homematic IP currently cannot be integrated directly into Homey via an official app. For my heating control, I was originally considering the fol…

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## [Unknown Zigbee Node Removal](https://community.homey.app/t/unknown-zigbee-node-removal/155542)

<div class="topic-metadata">

**Author:** [@Fac3](https://community.homey.app/u/Fac3)\
**Replies:** 1\
**Last updated:** [May 30, 2026, 3:09pm UTC](https://community.homey.app/t/unknown-zigbee-node-removal/155542 "2026-05-30T15:09:47Z")

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Hi Guys, Does anyone have unknown zigbee node? I have several, but there is no way to remove them since these are can’t be found in the GUI. Some of the end devices can’t be repaired and I think it can be one of the rea…

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## [Send raw pronto hex IR commando's (new feature)](https://community.homey.app/t/send-raw-pronto-hex-ir-commandos-new-feature/94305)

<div class="topic-metadata">

**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Replies:** 20\
**Last updated:** [May 30, 2026, 2:17pm UTC](https://community.homey.app/t/send-raw-pronto-hex-ir-commandos-new-feature/94305 "2026-05-30T14:17:46Z")

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Did anyone already try this new feature in the latest v10.1.0-rc.4 experimental firmware update? Do I understand correctly that we can operate IR devices without a Homey app with it, if we know the hex IR command? …

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## [Can't add Homey to Google Home](https://community.homey.app/t/cant-add-homey-to-google-home/155388)

<div class="topic-metadata">

**Author:** [@Alex\_Wong](https://community.homey.app/u/Alex_Wong)\
**Replies:** 9\
**Last updated:** [May 30, 2026, 1:10pm UTC](https://community.homey.app/t/cant-add-homey-to-google-home/155388 "2026-05-30T13:10:48Z")

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Can anyone please help me with connecting my Homey to Google Home? I have tried everything but it just won’t connect. When I try to add it it just hangs and after a while it says it can’t connect. It shows up in linked …

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## [How to execute a simple flow](https://community.homey.app/t/how-to-execute-a-simple-flow/155490)

<div class="topic-metadata">

**Author:** [@Cor\_van\_Leuken](https://community.homey.app/u/Cor_van_Leuken)\
**Replies:** 10\
**Last updated:** [May 30, 2026, 12:26pm UTC](https://community.homey.app/t/how-to-execute-a-simple-flow/155490 "2026-05-30T12:26:05Z")

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I have tried several flows, none acts as it should. even a simple triggering, by a switch or door lock, doesn’t start the action. not even a simple message. the flow before is an example, with Dutch language.

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## [Open Question](https://community.homey.app/t/open-question/155485)

<div class="topic-metadata">

**Author:** [@IIIdefconIII](https://community.homey.app/u/IIIdefconIII)\
**Replies:** 5\
**Last updated:** [May 30, 2026, 7:40am UTC](https://community.homey.app/t/open-question/155485 "2026-05-30T07:40:43Z")

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Hi there, I’d like to know what the experience with Homey is like. I’ve been stuck with Home Assistant for years, and I feel like I want to migrate to Homey because of the 40 integrations it offers. Did someone else make…

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## [Find my app](https://community.homey.app/t/find-my-app/155481)

<div class="topic-metadata">

**Author:** [@Freek\_van\_Beenen](https://community.homey.app/u/Freek_van_Beenen)\
**Replies:** 2\
**Last updated:** [May 29, 2026, 12:23pm UTC](https://community.homey.app/t/find-my-app/155481 "2026-05-29T12:23:01Z")

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Since about a month the locations are no longer updating. Re-login immediately returns “Error: Unauthenticated” before Apple 2FA appears. Apple ID login works normally on Apple devices and on account.apple.com. Diagnosti…

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## [1 button with more functions, solved](https://community.homey.app/t/1-button-with-more-functions-solved/152181)

<div class="topic-metadata">

**Author:** [@adriaens.vandijck](https://community.homey.app/u/adriaens.vandijck)\
**Replies:** 12\
**Last updated:** [May 29, 2026, 9:20am UTC](https://community.homey.app/t/1-button-with-more-functions-solved/152181 "2026-05-29T09:20:52Z")

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I’m have made a rather simple flow for switching and dimming a group of Ikea bulbs with a Niko Zigbee connected switch. Short push : on/off toggle Long push : depending on the dim level, dim up or down It sort of work…

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## [Lutron Caseta Switch](https://community.homey.app/t/lutron-caseta-switch/155461)

<div class="topic-metadata">

**Author:** [@Don\_Brown](https://community.homey.app/u/Don_Brown)\
**Replies:** 4\
**Last updated:** [May 29, 2026, 12:25am UTC](https://community.homey.app/t/lutron-caseta-switch/155461 "2026-05-29T00:25:00Z")

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I have a simple flow involving a Lutron Caseta wall switch (DVRF-5NS). I’ve had a few recent power outages at home, which may be a problem, or maybe it’s the recent Homey update, but, I’m getting the following error whe…

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## [Ev charging](https://community.homey.app/t/ev-charging/155467)

<div class="topic-metadata">

**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\
**Replies:** 5\
**Last updated:** [May 28, 2026, 9:59pm UTC](https://community.homey.app/t/ev-charging/155467 "2026-05-28T21:59:36Z")

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Hello all Homeys. anybody have a working advanced flow of charging ev

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## [Is Homey going a bit quiet on the UI side? Am I the only one feeling this?](https://community.homey.app/t/is-homey-going-a-bit-quiet-on-the-ui-side-am-i-the-only-one-feeling-this/155452)

<div class="topic-metadata">

**Author:** [@cloudpulse\_01](https://community.homey.app/u/cloudpulse_01)\
**Replies:** 6\
**Last updated:** [May 28, 2026, 3:21pm UTC](https://community.homey.app/t/is-homey-going-a-bit-quiet-on-the-ui-side-am-i-the-only-one-feeling-this/155452 "2026-05-28T15:21:19Z")

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Hey everyone, I’ve been using Homey for a while now, and lately I’ve been looking at the release notes more carefully. I have to be honest , I’m starting to feel like not much is happening on the interface and UX side …

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## [Change LED ring colour on Homey Pro 2023?](https://community.homey.app/t/change-led-ring-colour-on-homey-pro-2023/148465)

<div class="topic-metadata">

**Author:** [@Alex93](https://community.homey.app/u/Alex93)\
**Replies:** 8\
**Last updated:** [May 28, 2026, 3:16pm UTC](https://community.homey.app/t/change-led-ring-colour-on-homey-pro-2023/148465 "2026-05-28T15:16:30Z")

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Hi, I would like to change the colour of my Homey Pro 2023 LED ring to use them in my flows. I want to set colours for a x amount of time, Is there a way to do this? I saw an app, but its only compatible with the older…

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## [How can i add a 2nd homey for my vscation house](https://community.homey.app/t/how-can-i-add-a-2nd-homey-for-my-vscation-house/155453)

<div class="topic-metadata">

**Author:** [@Patrick\_Marichal](https://community.homey.app/u/Patrick_Marichal)\
**Replies:** 5\
**Last updated:** [May 28, 2026, 2:58pm UTC](https://community.homey.app/t/how-can-i-add-a-2nd-homey-for-my-vscation-house/155453 "2026-05-28T14:58:16Z")

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How can i add a 2nd homey pro for my vacation home in the app?

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## [How to create a flow "if anyone is home"](https://community.homey.app/t/how-to-create-a-flow-if-anyone-is-home/155463)

<div class="topic-metadata">

**Author:** [@Vestfold](https://community.homey.app/u/Vestfold)\
**Replies:** 1\
**Last updated:** [May 28, 2026, 2:52pm UTC](https://community.homey.app/t/how-to-create-a-flow-if-anyone-is-home/155463 "2026-05-28T14:52:23Z")

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I have just moved in to a new house and installed Homey Pro and electronic door locks (Nimly). I have set the locks to lock doors at a specific time at night and enable auto-lock. I want to open locks and disable auto-lo…

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## [Bosch-Siemens Home Connect app incorrect status dish washer](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385)

<div class="topic-metadata">

**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 5\
**Last updated:** [May 28, 2026, 12:27pm UTC](https://community.homey.app/t/bosch-siemens-home-connect-app-incorrect-status-dish-washer/130385 "2026-05-28T12:27:05Z")

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As of yesterday, the Bosch-Siemens Home Connect app in Homey states my dish washer is offline. However, if I open de Bosch-Siemens Home Connect app on my phone, it shows the dishwasher. So for some reason the Homey app c…

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## [Homey Pro firmware updates take forever?](https://community.homey.app/t/homey-pro-firmware-updates-take-forever/155441)

<div class="topic-metadata">

**Author:** [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Replies:** 4\
**Last updated:** [May 28, 2026, 8:13am UTC](https://community.homey.app/t/homey-pro-firmware-updates-take-forever/155441 "2026-05-28T08:13:42Z")

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Hi Updating the firmware is taking up to 2 hours ( currently 30% after 1 hour ) it does this with every update for months now … it was MUCH quicker in the past for me is this normal ( can use during updating … butvth…

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## [Scoll wheel and gu10 smart light](https://community.homey.app/t/scoll-wheel-and-gu10-smart-light/155338)

<div class="topic-metadata">

**Author:** [@champ](https://community.homey.app/u/champ)\
**Replies:** 11\
**Last updated:** [May 28, 2026, 5:21am UTC](https://community.homey.app/t/scoll-wheel-and-gu10-smart-light/155338 "2026-05-28T05:21:05Z")

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Hi All, I am unable to pair either of these devices to HPM (homey pro mini). Homey phone app detects the matter devices and thats about it. When moving onto the next stage scanning the QR code and trying to connect it …

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## [Remootio Garage door opener showing offline?](https://community.homey.app/t/remootio-garage-door-opener-showing-offline/142469)

<div class="topic-metadata">

**Author:** [@JanPieter88](https://community.homey.app/u/JanPieter88)\
**Replies:** 18\
**Last updated:** [May 27, 2026, 8:16pm UTC](https://community.homey.app/t/remootio-garage-door-opener-showing-offline/142469 "2026-05-27T20:16:30Z")

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I couldn’t find an existing topic yet for the Remootio (community) app by @runely that I’ve been happily using the last couple of years. However now I’ve moved to a different house (and garage) the app is giving me some …

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## [Flow editor crash: TypeError: Cannot read property 'localeCompare' of undefined — iOS app + local web UI (firmware 13.2.0)](https://community.homey.app/t/flow-editor-crash-typeerror-cannot-read-property-localecompare-of-undefined-ios-app-local-web-ui-firmware-13-2-0/155383)

<div class="topic-metadata">

**Author:** [@DJHamilton872](https://community.homey.app/u/DJHamilton872)\
**Replies:** 2\
**Last updated:** [May 27, 2026, 6:55pm UTC](https://community.homey.app/t/flow-editor-crash-typeerror-cannot-read-property-localecompare-of-undefined-ios-app-local-web-ui-firmware-13-2-0/155383 "2026-05-27T18:55:53Z")

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After updating to firmware 13.2.0 (2026-05-21), the flow editor crashes on both the iOS app and the local web UI at \`192.168.1.x\`. \*\*Symptoms:\*\* - iOS Homey app: crash dialog when opening most flows, with stack trace p…

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## [Homey with E.ON Next smart meter](https://community.homey.app/t/homey-with-e-on-next-smart-meter/155385)

<div class="topic-metadata">

**Author:** [@Stephen\_Petitt](https://community.homey.app/u/Stephen_Petitt)\
**Replies:** 3\
**Last updated:** [May 27, 2026, 6:37pm UTC](https://community.homey.app/t/homey-with-e-on-next-smart-meter/155385 "2026-05-27T18:37:24Z")

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Hi I’m an E.ON Next customer in the UK. I have a smart display in my house (I hope this is the correct terminology) connected to a smart meter outside. There are no ports on the display, just power and I can’t get to on…

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## [Linking Homey to Google Home doesn't work](https://community.homey.app/t/linking-homey-to-google-home-doesnt-work/100255)

<div class="topic-metadata">

**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 30\
**Last updated:** [May 27, 2026, 12:13pm UTC](https://community.homey.app/t/linking-homey-to-google-home-doesnt-work/100255 "2026-05-27T12:13:40Z")

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Just installed a new Homey Pro 2023. Unlinked Google Home app and linked it again on my phone. Now trying to link the Google Home app on my wife’s phone. She has her own user in Homey. After selecting “works with Google”…

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## [Philips HUE Virtual Bulbs](https://community.homey.app/t/philips-hue-virtual-bulbs/155339)

<div class="topic-metadata">

**Author:** [@Tejs\_Ernst](https://community.homey.app/u/Tejs_Ernst)\
**Replies:** 3\
**Last updated:** [May 26, 2026, 9:20pm UTC](https://community.homey.app/t/philips-hue-virtual-bulbs/155339 "2026-05-26T21:20:13Z")

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Hi all, I have a device, a Beoremote Halo, that I would like to use to control my lights. This works out of the box with a Philips HUE bridge, controlling any HUE lights and scenes perfectly. It however does not suppo…

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