# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=147

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 148

---

## [Homey app interface](https://community.homey.app/t/homey-app-interface/101870)

<div class="topic-metadata">

**Author:** [@Ken\_Kamba\_Jr](https://community.homey.app/u/Ken_Kamba_Jr)\
**Replies:** 1\
**Last updated:** [January 21, 2024, 5:21pm UTC](https://community.homey.app/t/homey-app-interface/101870 "2024-01-21T17:21:03Z")

</div>

First off I come from SmartThing to Hubitat and now Homey. I had to get rid of Smartthings due to its unreliability. Hubitat works great and never failed for us. My complaint was the app interface. It is just aweful …

---

## [Trying to get Webhooks to work](https://community.homey.app/t/trying-to-get-webhooks-to-work/101759)

<div class="topic-metadata">

**Author:** [@Fredrik\_Tornell](https://community.homey.app/u/Fredrik_Tornell)\
**Replies:** 3\
**Last updated:** [January 21, 2024, 2:45pm UTC](https://community.homey.app/t/trying-to-get-webhooks-to-work/101759 "2024-01-21T14:45:32Z")

</div>

Hi team, I would like to have a Shelly temperature sensor to push data as a webhook to Homey Pro to a virtual device. Since Homey Pro does not allow Shelly cloud devices (only on the same wifi) I’m trying to see if the…

---

## [Dreame Vacuum Robot (Xiaomi brand)](https://community.homey.app/t/dreame-vacuum-robot-xiaomi-brand/47531)

<div class="topic-metadata">

**Author:** [@Exile82](https://community.homey.app/u/Exile82)\
**Replies:** 3\
**Last updated:** [January 21, 2024, 11:25am UTC](https://community.homey.app/t/dreame-vacuum-robot-xiaomi-brand/47531 "2024-01-21T11:25:42Z")

</div>

Hi guys! I recently got my self the new Dreame L10 Pro, which is essentially a Xiaomi robot with another branding. I managed to pair my robot with Homey, with token and everything and it appears in Homey. But, as you mi…

---

## [Yale Linus](https://community.homey.app/t/yale-linus/45293)

<div class="topic-metadata">

**Author:** [@Farid\_Noor](https://community.homey.app/u/Farid_Noor)\
**Replies:** 24\
**Last updated:** [January 21, 2024, 9:57am UTC](https://community.homey.app/t/yale-linus/45293 "2024-01-21T09:57:12Z")

</div>

Hi guys, was wondering if anyone has come up with someway to connect the new Yale locks to homey, since Yale uses bluetooth and WiFi, since homey supports both this shouldn’t be a challenge to them. ps. I tried the IFTT…

---

## [Run a flow only once, triggered by a motion detector](https://community.homey.app/t/run-a-flow-only-once-triggered-by-a-motion-detector/101715)

<div class="topic-metadata">

**Author:** [@Chrisvr254](https://community.homey.app/u/Chrisvr254)\
**Replies:** 14\
**Last updated:** [January 21, 2024, 9:39am UTC](https://community.homey.app/t/run-a-flow-only-once-triggered-by-a-motion-detector/101715 "2024-01-21T09:39:05Z")

</div>

Hi there I struggle to get a flow running just once a day - this flow is triggered by a Motion detector from Neo coolcam. It triggers a flow to power on lights in my home when the motion detector detects motion between 0…

---

## [Heiman zigbee smoke sensor](https://community.homey.app/t/heiman-zigbee-smoke-sensor/50887)

<div class="topic-metadata">

**Author:** [@Gabriel\_Varga](https://community.homey.app/u/Gabriel_Varga)\
**Replies:** 37\
**Last updated:** [January 21, 2024, 8:48am UTC](https://community.homey.app/t/heiman-zigbee-smoke-sensor/50887 "2024-01-21T08:48:37Z")

</div>

Hello. I purchased a Heiman zigbee smoke sensor. Is it supported in Homey because I can just find a z-wave version. Can I make it work? Thank you for your help. Gabriel

---

## [Google Nest Camera Not Showing Live Video](https://community.homey.app/t/google-nest-camera-not-showing-live-video/101785)

<div class="topic-metadata">

**Author:** [@Keith\_Paul](https://community.homey.app/u/Keith_Paul)\
**Replies:** 2\
**Last updated:** [January 21, 2024, 1:29am UTC](https://community.homey.app/t/google-nest-camera-not-showing-live-video/101785 "2024-01-21T01:29:48Z")

</div>

Hello, I just installing the Official Google Nest App on my Homey Pro. Everything seemed to work. However, when I click any of the imported doorbell or cameras it says “All Good, This device works fine, but you cannot co…

---

## [Can you disable automatic home / away from Homey itself?](https://community.homey.app/t/can-you-disable-automatic-home-away-from-homey-itself/101748)

<div class="topic-metadata">

**Author:** [@Mart](https://community.homey.app/u/Mart)\
**Replies:** 2\
**Last updated:** [January 20, 2024, 8:52pm UTC](https://community.homey.app/t/can-you-disable-automatic-home-away-from-homey-itself/101748 "2024-01-20T20:52:57Z")

</div>

As the default automatic presence or home / away function doesn’t really work for me (when I am 60 meters away it already sets my location to home which is kind of a problem if you are visiting some one close by) I like …

---

## [Users and guests](https://community.homey.app/t/users-and-guests/79092)

<div class="topic-metadata">

**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 6\
**Last updated:** [January 20, 2024, 7:45pm UTC](https://community.homey.app/t/users-and-guests/79092 "2024-01-20T19:45:16Z")

</div>

There seems little documentation on how users can use Homey. It is easy to add guest etc but nothing on what the guest needs to do. Do they need to instal the App? Do they need an account? I am trying to add a user/gu…

---

## [HTTP-GET header problem](https://community.homey.app/t/http-get-header-problem/101553)

<div class="topic-metadata">

**Author:** [@janrikard](https://community.homey.app/u/janrikard)\
**Replies:** 3\
**Last updated:** [January 20, 2024, 5:55pm UTC](https://community.homey.app/t/http-get-header-problem/101553 "2024-01-20T17:55:02Z")

</div>

Hi I need to get information from the response-header of a get-request, is that possible? The request is like in curl its $ curl -i -u 7001011234:567 https://handla.api.ica.se/api/login/ HTTP/1.1 200 OK Cache-Control…

---

## [Aqara sensor update interval](https://community.homey.app/t/aqara-sensor-update-interval/51842)

<div class="topic-metadata">

**Author:** [@Mats\_Nygren](https://community.homey.app/u/Mats_Nygren)\
**Replies:** 9\
**Last updated:** [January 20, 2024, 4:10pm UTC](https://community.homey.app/t/aqara-sensor-update-interval/51842 "2024-01-20T16:10:47Z")

</div>

I have several Aqara temperature sensors. They all updates wery different even they have pretty much the same distance and hinders from homey. The most strange is that pressure and humidity updates more frequent than th…

---

## [Limitation of Zigbee devices?](https://community.homey.app/t/limitation-of-zigbee-devices/101738)

<div class="topic-metadata">

**Author:** [@Yann\_Seguillon](https://community.homey.app/u/Yann_Seguillon)\
**Replies:** 6\
**Last updated:** [January 20, 2024, 3:39pm UTC](https://community.homey.app/t/limitation-of-zigbee-devices/101738 "2024-01-20T15:39:09Z")

</div>

hello, I currently have 19 zigbee type devices, I can no longer add any more (sensor/switch on battery etc). I know there is an imitation around 20 however I have several “routers” among the 19 which should allow me to g…

---

## [How to connect 433 MHZ "Fineoffset protocol tempsensors to Homey Pro](https://community.homey.app/t/how-to-connect-433-mhz-fineoffset-protocol-tempsensors-to-homey-pro/85469)

<div class="topic-metadata">

**Author:** [@Olle\_Hilding](https://community.homey.app/u/Olle_Hilding)\
**Replies:** 5\
**Last updated:** [January 20, 2024, 2:02pm UTC](https://community.homey.app/t/how-to-connect-433-mhz-fineoffset-protocol-tempsensors-to-homey-pro/85469 "2024-01-20T14:02:54Z")

</div>

I have a lot of temp sensors that use protocol “Fineoffset” on 433MHZ that earlier was connected to my Tellstick, is it possibe to move these sensors into Homey?

---

## [Nexa ZLS-101 Water Detector](https://community.homey.app/t/nexa-zls-101-water-detector/101230)

<div class="topic-metadata">

**Author:** [@FSG](https://community.homey.app/u/FSG)\
**Replies:** 2\
**Last updated:** [January 20, 2024, 7:05am UTC](https://community.homey.app/t/nexa-zls-101-water-detector/101230 "2024-01-20T07:05:34Z")

</div>

Hi Wonder if anyone have tried to get the Nexa Water Detector to work Homey Pro? I find it as a ”unknown” Z-Wave device but. Thats it. I dont know if i works or how to see it. Tried to find anything but no luck. Woul…

---

## [Timeout in advanced flow even though device executed](https://community.homey.app/t/timeout-in-advanced-flow-even-though-device-executed/95040)

<div class="topic-metadata">

**Author:** [@tannersnacks](https://community.homey.app/u/tannersnacks)\
**Replies:** 4\
**Last updated:** [January 19, 2024, 11:19pm UTC](https://community.homey.app/t/timeout-in-advanced-flow-even-though-device-executed/95040 "2024-01-19T23:19:37Z")

</div>

I just switched over my flows from Simple to Advanced. I realized that the Advanced flows have an enormous about of lag/latency from the physical device, they’re all connected directly to the Homey Pro device via Z-Wave.…

---

## [Wiser dimmer + Homey. Not receiving status](https://community.homey.app/t/wiser-dimmer-homey-not-receiving-status/101686)

<div class="topic-metadata">

**Author:** [@Per\_Marklund](https://community.homey.app/u/Per_Marklund)\
**Replies:** 0\
**Last updated:** [January 19, 2024, 8:34pm UTC](https://community.homey.app/t/wiser-dimmer-homey-not-receiving-status/101686 "2024-01-19T20:34:47Z")

</div>

I recently installed a Schneider wiser dimmer “puck”. Everything works great controlling it from the homey app and everything works using the physical button. The problem is that homey bridge doesn’t receive any status c…

---

## [Homey Pro Satellite outside Zigbee range](https://community.homey.app/t/homey-pro-satellite-outside-zigbee-range/101646)

<div class="topic-metadata">

**Author:** [@Griz-Lee](https://community.homey.app/u/Griz-Lee)\
**Replies:** 1\
**Last updated:** [January 19, 2024, 6:21pm UTC](https://community.homey.app/t/homey-pro-satellite-outside-zigbee-range/101646 "2024-01-19T18:21:32Z")

</div>

I have multiple sites and each of these sites have mutiple buildings. I was thinking of getting a Pro per Site and Bridgesin satellite mode for the secondary buildings. These secondary buildings are in the same network,…

---

## [Bridge connected but offline!?](https://community.homey.app/t/bridge-connected-but-offline/101571)

<div class="topic-metadata">

**Author:** [@DoReyMe](https://community.homey.app/u/DoReyMe)\
**Replies:** 5\
**Last updated:** [January 19, 2024, 3:34pm UTC](https://community.homey.app/t/bridge-connected-but-offline/101571 "2024-01-19T15:34:24Z")

</div>

My homey bridge is online but the app says it’s not connected. I cannot do anything with it.Tried everything and when I tried to “remove” it I got a message that “access token not found” so I cannot delete it. Power on …

---

## [Tuya Wifi door sensor with the Tuya Cloud app](https://community.homey.app/t/tuya-wifi-door-sensor-with-the-tuya-cloud-app/100912)

<div class="topic-metadata">

**Author:** [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Replies:** 2\
**Last updated:** [January 12, 2024, 2:57pm UTC](https://community.homey.app/t/tuya-wifi-door-sensor-with-the-tuya-cloud-app/100912 "2024-01-12T14:57:58Z")

</div>

Good morning, I’m trying to integrate a Tuya Wifi door sensor with the Tuya Cloud app. The sensor is good to add to Homey devices: But the status is not updated. Does anyone have an idea? Thanks

---

## [Dateformat](https://community.homey.app/t/dateformat/101585)

<div class="topic-metadata">

**Author:** [@Fredrik\_Tornell](https://community.homey.app/u/Fredrik_Tornell)\
**Replies:** 3\
**Last updated:** [January 19, 2024, 10:02am UTC](https://community.homey.app/t/dateformat/101585 "2024-01-19T10:02:42Z")

</div>

Hi team, then looking at the default datevariable its formated as DD-MM-YYYY. is it any way of changing this to YYYY-MM-DD? My location is Europe/Stockholm so its should be correct. When looking at the default “variable…

---

## [Newbie Here, Changing From C to F](https://community.homey.app/t/newbie-here-changing-from-c-to-f/58646)

<div class="topic-metadata">

**Author:** [@LCab2022](https://community.homey.app/u/LCab2022)\
**Replies:** 14\
**Last updated:** [January 18, 2024, 2:49pm UTC](https://community.homey.app/t/newbie-here-changing-from-c-to-f/58646 "2024-01-18T14:49:05Z")

</div>

How do we change the Bridge to show in F instead of C?

---

## [Moes wired Gateway for HomeKit and Moes dimmer switch](https://community.homey.app/t/moes-wired-gateway-for-homekit-and-moes-dimmer-switch/101560)

<div class="topic-metadata">

**Author:** [@Eno\_q](https://community.homey.app/u/Eno_q)\
**Replies:** 2\
**Last updated:** [January 18, 2024, 2:26pm UTC](https://community.homey.app/t/moes-wired-gateway-for-homekit-and-moes-dimmer-switch/101560 "2024-01-18T14:26:36Z")

</div>

Hi, I have a question, and find a solutions to use this moes dimmer with the homekit gateway and lloks they are not compatible. So I have replaced the old zigbee gateway with the new Moeas wired zigbee gateway. All wor…

---

## [Aqara Zigbee sensors](https://community.homey.app/t/aqara-zigbee-sensors/91311)

<div class="topic-metadata">

**Author:** [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\
**Replies:** 25\
**Last updated:** [January 18, 2024, 1:55pm UTC](https://community.homey.app/t/aqara-zigbee-sensors/91311 "2024-01-18T13:55:57Z")

</div>

I’m getting fed up with Homey/Aqara- Zigbee… I thought ( a couple of years ago) that Zigbee would become the new standard. So now I have 16 Aqara door/windows sensors, 5 Aqara motion sensors and 8 Aqara temp/ humid sens…

---

## [Poor 433 Mhz reception](https://community.homey.app/t/poor-433-mhz-reception/87562)

<div class="topic-metadata">

**Author:** [@torarnv](https://community.homey.app/u/torarnv)\
**Replies:** 9\
**Last updated:** [January 18, 2024, 12:46pm UTC](https://community.homey.app/t/poor-433-mhz-reception/87562 "2024-01-18T12:46:26Z")

</div>

My Homey 2023 seems to have very poor 433 Mhz reception. I have a bunch of Nexa LWST-605 buttons/transmitters, and Homey has trouble picking these up, even if they are within 3-4 meters of the Homey. I did not have thes…

---

## [Person's presence no longer updated](https://community.homey.app/t/persons-presence-no-longer-updated/100995)

<div class="topic-metadata">

**Author:** [@Philippe.Th](https://community.homey.app/u/Philippe.Th)\
**Replies:** 0\
**Last updated:** [January 13, 2024, 10:18am UTC](https://community.homey.app/t/persons-presence-no-longer-updated/100995 "2024-01-13T10:18:48Z")

</div>

Since this morning, the App is no longer recognizing when someone is leaving. Even when the geo-location feature is on. Moreover, it is even not possible to manually change the status of a person on “away” - not on the …

---

## [Flow with motion sensor](https://community.homey.app/t/flow-with-motion-sensor/101438)

<div class="topic-metadata">

**Author:** [@Knguyen](https://community.homey.app/u/Knguyen)\
**Replies:** 4\
**Last updated:** [January 18, 2024, 12:40pm UTC](https://community.homey.app/t/flow-with-motion-sensor/101438 "2024-01-18T12:40:19Z")

</div>

Hi, I have the following: 2023 Homey Pro Esphome motion sensor Sensibo to control the air conditioner unit. Both the sensor and the sensibo are connected to the Homey Pro I want to create a flow in which if there ha…

---

## [Push Button Coupler](https://community.homey.app/t/push-button-coupler/101452)

<div class="topic-metadata">

**Author:** [@Hooloovoo](https://community.homey.app/u/Hooloovoo)\
**Replies:** 3\
**Last updated:** [January 18, 2024, 11:42am UTC](https://community.homey.app/t/push-button-coupler/101452 "2024-01-18T11:42:25Z")

</div>

Hi, I want to use a Push Button Coupler to control/dim lights from a fixed place. I have found Sunrich SR-ZG2833PAC-DIM-S2 or SR-ZV2883-PAC as alternatives. Which app support them? If not - do you know any other PAC t…

---

## [Aqara app won’t install properly](https://community.homey.app/t/aqara-app-won-t-install-properly/101427)

<div class="topic-metadata">

**Author:** [@Michael\_Evans](https://community.homey.app/u/Michael_Evans)\
**Replies:** 7\
**Last updated:** [January 18, 2024, 8:13am UTC](https://community.homey.app/t/aqara-app-won-t-install-properly/101427 "2024-01-18T08:13:00Z")

</div>

I’ve had my HP23 for a few weeks now and getting to know its pros and cons. I’ve had very little problems with the apps and kudos to the developers and the effort they put in for this system. Yesterday I installed a Aq…

---

## [Homey Pro and the Nest Hub Max](https://community.homey.app/t/homey-pro-and-the-nest-hub-max/101487)

<div class="topic-metadata">

**Author:** [@Rob\_Lechot](https://community.homey.app/u/Rob_Lechot)\
**Replies:** 1\
**Last updated:** [January 18, 2024, 12:04am UTC](https://community.homey.app/t/homey-pro-and-the-nest-hub-max/101487 "2024-01-18T00:04:18Z")

</div>

My wife has a Nest Hub Max she uses and keeps in the kitchen. If I purchase a Homey Pro, can I use the Nest Hub max to control the Homey Pro? I know I can control the Homey Pro using my phone or my laptop, but can I use …

---

## [Alert on power cut?](https://community.homey.app/t/alert-on-power-cut/101331)

<div class="topic-metadata">

**Author:** [@Halid\_Izzet](https://community.homey.app/u/Halid_Izzet)\
**Replies:** 7\
**Last updated:** [January 17, 2024, 1:44pm UTC](https://community.homey.app/t/alert-on-power-cut/101331 "2024-01-17T13:44:19Z")

</div>

Does anyone know if it is possible to get Homey pro or Homey Bridge to send an alert if there is a power failure or a power cut? This would be particularly useful for a second home, for example, for for when power is ess…

[Previous page](https://community.homey.app/c/questions-help/8.md?page=146)

[Next page](https://community.homey.app/c/questions-help/8.md?page=148)
