# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=142 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 143 --- ## [Insights scales](https://community.homey.app/t/insights-scales/16579)
**Author:** [@Rickp](https://community.homey.app/u/Rickp)\ **Replies:** 8\ **Last updated:** [February 16, 2024, 5:20am UTC](https://community.homey.app/t/insights-scales/16579 "2024-02-16T05:20:25Z")
I’m looking into some insights and am a bit confused by the scale it works with. Looking at average system load it goed from 0 to ± 2.5. So is for example “1” equal to 1%, or 10%, or is 1 “full load” and everything above… --- ## [Best solution for Smart Lock with multi-point lock?](https://community.homey.app/t/best-solution-for-smart-lock-with-multi-point-lock/103971)
**Author:** [@Jomi](https://community.homey.app/u/Jomi)\ **Replies:** 2\ **Last updated:** [February 15, 2024, 9:33pm UTC](https://community.homey.app/t/best-solution-for-smart-lock-with-multi-point-lock/103971 "2024-02-15T21:33:12Z")
I am looking for the best solution for a Smart Lock, working great with my Homey Pro. My needs: Can be opened with Apple Watch (widget but also using the bluetooth of the watch) Works with a multi-point lock which is … --- ## [Wiser Dimmer switches advanced configuration](https://community.homey.app/t/wiser-dimmer-switches-advanced-configuration/104059)
**Author:** [@Morsi](https://community.homey.app/u/Morsi)\ **Replies:** 0\ **Last updated:** [February 15, 2024, 1:31pm UTC](https://community.homey.app/t/wiser-dimmer-switches-advanced-configuration/104059 "2024-02-15T13:31:53Z")
I have set up a Fuga Dimmer switch in in Wiser app on the Homey Pro 2019 edition. No Wiser Hub and I would like to keep it that way :slight\_smile: In Advanced settings I can configure what the 4 buttons do. But it is no… --- ## [Problems with Tuya motionsensor after migration to Homey pro 2023](https://community.homey.app/t/problems-with-tuya-motionsensor-after-migration-to-homey-pro-2023/104013)
**Author:** [@HarmBeuk](https://community.homey.app/u/HarmBeuk)\ **Replies:** 2\ **Last updated:** [February 15, 2024, 12:29pm UTC](https://community.homey.app/t/problems-with-tuya-motionsensor-after-migration-to-homey-pro-2023/104013 "2024-02-15T12:29:21Z")
Hi all, I migrated to Homey Peo 2023. Almost all my devices are Zigbee, so I had to repair them all but after doing this, the restored flows worked fine. Not the flows tat were depending on Zigbee Tuna motion sensors.… --- ## [Mysterious peaks in CPU](https://community.homey.app/t/mysterious-peaks-in-cpu/100076)
**Author:** [@Steven\_Renders](https://community.homey.app/u/Steven_Renders)\ **Replies:** 10\ **Last updated:** [February 15, 2024, 9:26am UTC](https://community.homey.app/t/mysterious-peaks-in-cpu/100076 "2024-02-15T09:26:40Z")
I’m noticing some mysterious peaks in CPU load. Every 2 hours there is this bump: ; I have tried cross referencing it with all individual app cpu usages but no match. I also checked all my flows for anything sched… --- ## [Can someone tell me how the built in presence works?](https://community.homey.app/t/can-someone-tell-me-how-the-built-in-presence-works/53234)
**Author:** [@vaderag](https://community.homey.app/u/vaderag)\ **Replies:** 11\ **Last updated:** [February 15, 2024, 2:09am UTC](https://community.homey.app/t/can-someone-tell-me-how-the-built-in-presence-works/53234 "2024-02-15T02:09:22Z")
Built in presence works great for me, but for my wife it never seems to show her as home Can anyone tell me what it uses to determine the presence as “at home” so I can try debug? Is there any way to use the WiFi conne… --- ## [Spotify Connect Flow - only playlist, no artist/track/album](https://community.homey.app/t/spotify-connect-flow-only-playlist-no-artist-track-album/103953)
**Author:** [@SWIMS](https://community.homey.app/u/SWIMS)\ **Replies:** 1\ **Last updated:** [February 14, 2024, 10:11pm UTC](https://community.homey.app/t/spotify-connect-flow-only-playlist-no-artist-track-album/103953 "2024-02-14T22:11:30Z")
I was playing around to make flows with the Spotify app Whereas as can start any playlist I have via the SpotifyConnect Sound bar I simply cannot find out how to start a specific track/artist/album even when I see the c… --- ## [Bluetooth not working](https://community.homey.app/t/bluetooth-not-working/72010)
**Author:** [@patrickb](https://community.homey.app/u/patrickb)\ **Replies:** 8\ **Last updated:** [February 14, 2024, 9:36pm UTC](https://community.homey.app/t/bluetooth-not-working/72010 "2024-02-14T21:36:05Z")
now for a week bluetooth is not working correctly. i have 2 switchbot curtains and mi flowers sensors on bluetooth. around 2-4 after restart of homey bluetooth wil stop working. and get timeout errors or \[could\_not\_fin… --- ## [Homey - network request failed](https://community.homey.app/t/homey-network-request-failed/56013)
**Author:** [@SanderD](https://community.homey.app/u/SanderD)\ **Replies:** 10\ **Last updated:** [February 14, 2024, 7:28pm UTC](https://community.homey.app/t/homey-network-request-failed/56013 "2024-02-14T19:28:01Z")
Since update 7.2.0 my Homey is getting a lot of Network Request Failed or Timeout 3000ms errors. Lights wont turn on. Flows do not start. Anyone else experiencing this kind of problems now or before? Tried with multip… --- ## [Fibaro firmware update?](https://community.homey.app/t/fibaro-firmware-update/61162)
**Author:** [@woto](https://community.homey.app/u/woto)\ **Replies:** 9\ **Last updated:** [February 14, 2024, 5:22pm UTC](https://community.homey.app/t/fibaro-firmware-update/61162 "2024-02-14T17:22:26Z")
Hey Guys Simple question - Can Homey update the firmware on Fibaro devices ? - I found some posts on here but they are quite old Thanks --- ## [Homey Pro - Problem with Advanced Flow for Philips HUE](https://community.homey.app/t/homey-pro-problem-with-advanced-flow-for-philips-hue/103910)
**Author:** [@Aiko\_Pras](https://community.homey.app/u/Aiko_Pras)\ **Replies:** 8\ **Last updated:** [February 14, 2024, 2:10pm UTC](https://community.homey.app/t/homey-pro-problem-with-advanced-flow-for-philips-hue/103910 "2024-02-14T14:10:10Z")
Hi all I have three Philips Hue sensors for a certain zone (called Overloop). As soon as there is activity, the lights in that zone should be switched on. After 10 seconds of inactivity, the lights should be switched of… --- ## [Aqara roller shade driver E1 issue with HomeKit Experiment](https://community.homey.app/t/aqara-roller-shade-driver-e1-issue-with-homekit-experiment/103940)
**Author:** [@aPubWithNoBeer](https://community.homey.app/u/aPubWithNoBeer)\ **Replies:** 3\ **Last updated:** [February 14, 2024, 11:34am UTC](https://community.homey.app/t/aqara-roller-shade-driver-e1-issue-with-homekit-experiment/103940 "2024-02-14T11:34:43Z")
Hi. I have an Aqara Roller shade driver connected to my Homey (without an Aqara Hub). I can control the Aqara roller shade driver perfectly from my Homey app. I have the HomeKit experiment activated and is has been wor… --- ## [Nuki smart lock ID Smart Lock Gen. 1 / 2 / 3](https://community.homey.app/t/nuki-smart-lock-id-smart-lock-gen-1-2-3/103959)
**Author:** [@Rien\_Janssen](https://community.homey.app/u/Rien_Janssen)\ **Replies:** 0\ **Last updated:** [February 14, 2024, 6:43am UTC](https://community.homey.app/t/nuki-smart-lock-id-smart-lock-gen-1-2-3/103959 "2024-02-14T06:43:48Z")
Hi, Is there someone willing to share the Smart lock ID from Nuki gen 1, 2 or 3. With this I can make use of buying a Nuki smartlock gen 4 with keypad against reduced price. The Nuki offer is open till 20 Februari. Wou… --- ## [Homey indoor siren on battery](https://community.homey.app/t/homey-indoor-siren-on-battery/103952)
**Author:** [@Kenneth\_Ronning](https://community.homey.app/u/Kenneth_Ronning)\ **Replies:** 1\ **Last updated:** [February 14, 2024, 1:22am UTC](https://community.homey.app/t/homey-indoor-siren-on-battery/103952 "2024-02-14T01:22:34Z")
Hey! I have been searching the forum regarding this topic. Sadly most of them have different specs or are not what I need help with. So I have been looking at more sirens alredy, both Aeotec and Netatmo. From my point o… --- ## [Connect to homey without internet](https://community.homey.app/t/connect-to-homey-without-internet/43214)
**Author:** [@CB83](https://community.homey.app/u/CB83)\ **Replies:** 16\ **Last updated:** [February 13, 2024, 9:57pm UTC](https://community.homey.app/t/connect-to-homey-without-internet/43214 "2024-02-13T21:57:00Z")
Am i supposed to be able to access homey without internet but when i am on the samw wifi? My internet distributer are doing maintenance so the internet is gone. I thought i was able to access tje homey as long i was on … --- ## [Android Homey App crash with Devices](https://community.homey.app/t/android-homey-app-crash-with-devices/89310)
**Author:** [@Handyman](https://community.homey.app/u/Handyman)\ **Replies:** 3\ **Last updated:** [February 13, 2024, 9:36pm UTC](https://community.homey.app/t/android-homey-app-crash-with-devices/89310 "2024-02-13T21:36:20Z")
Hi, I have an Samsung Android Phone and the app keeps crashing when pressing the Device button, everything else works fine like Home & flow, I have tried to re-install the app and clear cache but gives the same result, … --- ## [Eufy Cameras in HomeKit](https://community.homey.app/t/eufy-cameras-in-homekit/103018)
**Author:** [@Jude\_11](https://community.homey.app/u/Jude_11)\ **Replies:** 3\ **Last updated:** [February 13, 2024, 4:05pm UTC](https://community.homey.app/t/eufy-cameras-in-homekit/103018 "2024-02-13T16:05:32Z")
Has anyone had any luck getting non HomeKit Eufy cameras into HomeKit? I’ve tried it with the HomeKit experiment and Homekitty which both do make it show up in HomeKit but it also gives a “no response” error on either. A… --- ## [Cannot connect my new homey pro](https://community.homey.app/t/cannot-connect-my-new-homey-pro/92929)
**Author:** [@Nosser](https://community.homey.app/u/Nosser)\ **Replies:** 4\ **Last updated:** [February 13, 2024, 2:52pm UTC](https://community.homey.app/t/cannot-connect-my-new-homey-pro/92929 "2024-02-13T14:52:27Z")
Just got my brand new homey pro and it says it cannot connect, failed to activate serial number is invalid… --- ## [Enelogic p1 or Youless outside NL?](https://community.homey.app/t/enelogic-p1-or-youless-outside-nl/35226)
**Author:** [@Petter\_G](https://community.homey.app/u/Petter_G)\ **Replies:** 14\ **Last updated:** [February 13, 2024, 11:45am UTC](https://community.homey.app/t/enelogic-p1-or-youless-outside-nl/35226 "2024-02-13T11:45:09Z")
Anybody knows about market outside NL for this product? Someone has a unit to sell? I\`ll even hire Max Verstappen to drive it to Oslo… --- ## [Matter relay supported by Homey Pro (2023)?](https://community.homey.app/t/matter-relay-supported-by-homey-pro-2023/103891)
**Author:** [@Mark\_Boulton](https://community.homey.app/u/Mark_Boulton)\ **Replies:** 1\ **Last updated:** [February 13, 2024, 9:48am UTC](https://community.homey.app/t/matter-relay-supported-by-homey-pro-2023/103891 "2024-02-13T09:48:14Z")
I’m going round in circles here a little trying to find a compatible Matter smart relay to fit to some of my outdoor lights. So far I’ve tried the Sonoff MiniRM4 (not supported) and the Aqara Dual relay T2 (not supported… --- ## [Best way to extend z-wave with Home Pro 2023](https://community.homey.app/t/best-way-to-extend-z-wave-with-home-pro-2023/103883)
**Author:** [@ADNZ](https://community.homey.app/u/ADNZ)\ **Replies:** 2\ **Last updated:** [February 13, 2024, 7:59am UTC](https://community.homey.app/t/best-way-to-extend-z-wave-with-home-pro-2023/103883 "2024-02-13T07:59:35Z")
Hi all, There have been some historic posts on this, however keen for any up to date advice given changes with the product. I have a large house which my Homey Pro 2023 does not fully cover with zwave. I added a Homey… --- ## [Limited options on the Homey bridge](https://community.homey.app/t/limited-options-on-the-homey-bridge/76238)
**Author:** [@Titus\_Blom](https://community.homey.app/u/Titus_Blom)\ **Replies:** 4\ **Last updated:** [February 12, 2024, 9:37pm UTC](https://community.homey.app/t/limited-options-on-the-homey-bridge/76238 "2024-02-12T21:37:09Z")
The Homey bridge is advertised as having the same option/functionality as the Homey Pro. The only difference would be the Homey Pro keeps working when your internet connection is down. Before buying the much more expens… --- ## [Zone Activity vs motion alarm?](https://community.homey.app/t/zone-activity-vs-motion-alarm/103213)
**Author:** [@SubZane](https://community.homey.app/u/SubZane)\ **Replies:** 11\ **Last updated:** [February 12, 2024, 9:18pm UTC](https://community.homey.app/t/zone-activity-vs-motion-alarm/103213 "2024-02-12T21:18:29Z")
So what’s the difference here? Motion alarm triggers when motion is detected, that I understand, but what triggers “when zone is active”? Because I’ve experienced that it sometimes triggers with a bit of delay. It seems… --- ## [Activate Homey Pro](https://community.homey.app/t/activate-homey-pro/103824)
**Author:** [@Marc\_Iven](https://community.homey.app/u/Marc_Iven)\ **Replies:** 2\ **Last updated:** [February 12, 2024, 3:52pm UTC](https://community.homey.app/t/activate-homey-pro/103824 "2024-02-12T15:52:15Z")
Hi, I received my Homey Pro today, but cannot activate it. I’ve got his message: Failed to activate Homey Pro. The serial number of this Homey is invalid. Please contact support. Anyone that can help? --- ## [Boolean Algebra with logic yes/no variables](https://community.homey.app/t/boolean-algebra-with-logic-yes-no-variables/103782)
**Author:** [@widameista](https://community.homey.app/u/widameista)\ **Replies:** 4\ **Last updated:** [February 12, 2024, 11:02am UTC](https://community.homey.app/t/boolean-algebra-with-logic-yes-no-variables/103782 "2024-02-12T11:02:48Z")
I have a set of variables for my door/windows sensors which are yes or no. How can i calculate something like (sensor1 or sensor2 or sensor3) to have one resulting variable to reflect if any window is open. When i try … --- ## [Nanoleaf essentials gu10 “already added”](https://community.homey.app/t/nanoleaf-essentials-gu10-already-added/103686)
**Author:** [@Wacca166r](https://community.homey.app/u/Wacca166r)\ **Replies:** 4\ **Last updated:** [February 12, 2024, 8:02am UTC](https://community.homey.app/t/nanoleaf-essentials-gu10-already-added/103686 "2024-02-12T08:02:03Z")
Hi folks. I’m trying to add a bunch of Nanoleaf bulbs and keep getting to the final bit only to be told Matter. Unable to connect. This device is already paired to this Homey Pro Only it’s not. Any ideas --- ## [Leak Smart system compatibility](https://community.homey.app/t/leak-smart-system-compatibility/103775)
**Author:** [@Atomic\_Kid](https://community.homey.app/u/Atomic_Kid)\ **Replies:** 2\ **Last updated:** [February 11, 2024, 4:42pm UTC](https://community.homey.app/t/leak-smart-system-compatibility/103775 "2024-02-11T16:42:54Z")
I’m considering moving off my existing smartHub system into the Homey pro. I have quite an extensive leak smart system/ sensors and wanted to see if anyone has had success connecting that to this ecosystem system. It loo… --- ## [Moving to a new house](https://community.homey.app/t/moving-to-a-new-house/103747)
**Author:** [@BartWhat](https://community.homey.app/u/BartWhat)\ **Replies:** 3\ **Last updated:** [February 11, 2024, 1:23pm UTC](https://community.homey.app/t/moving-to-a-new-house/103747 "2024-02-11T13:23:22Z")
Dear Community, In a couple of weeks I will move to new house, with a new network of course. Am I able to take my Homey Pro and hook it up to a new network and still have all the sensors and devices connected? Thanks fo… --- ## [Relay switch](https://community.homey.app/t/relay-switch/103729)
**Author:** [@Electrus](https://community.homey.app/u/Electrus)\ **Replies:** 3\ **Last updated:** [February 11, 2024, 11:41am UTC](https://community.homey.app/t/relay-switch/103729 "2024-02-11T11:41:57Z")
Hi, I’m looking for an way to make the doorbell installation of the apartment complex ‘smart’ does anyone has an idea how to make this work as I can’t find an good working relay switch. I want to place an relay switch … --- ## [Homey Offline - Cannot edit advanced flows](https://community.homey.app/t/homey-offline-cannot-edit-advanced-flows/103738)
**Author:** [@Heronimus](https://community.homey.app/u/Heronimus)\ **Replies:** 4\ **Last updated:** [February 11, 2024, 11:23am UTC](https://community.homey.app/t/homey-offline-cannot-edit-advanced-flows/103738 "2024-02-11T11:23:27Z")
For unknown reason I cannot edit my advanced flows anymore since some days. When logged in, the website says my Homey is offline. My homey (hp2019) is powered on, and operational. I even can connect to it outside my net… [Previous page](https://community.homey.app/c/questions-help/8.md?page=141) [Next page](https://community.homey.app/c/questions-help/8.md?page=143)